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Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight! This role is part of Enterprise Technology (ET), where we're developing the digital infrastructure needed to build the road to space, with an emphasis on digital capabilities required to advance Blue Origin's mission. Enterprise Technology is the center of excellence for digital technology at Blue Origin, providing oversight and governance to align technology and business strategies. We are seeking a skilled and self-directed Software Engineer III - Applied AI to join our enterprise search and AI team. You'll take meaningful ownership over the architecture and delivery of agentic, workflow-driven search and discovery platforms - powering enterprise knowledge graphs and AI-assisted retrieval systems that help Blue Origin teams find critical data in seconds. At this level, you will drive technical decisions, mentor junior engineers, lead cross-functional delivery, and bring rigor to the areas that matter most: retrieval quality, LLM evaluation, frontend engineering depth, and system observability. You will help mature the team's standards in these areas and set the example for how we build production-grade AI applications. • Lead full-stack development of search, RAG (Retrieval-Augmented Generation), and agentic AI applications using Python, TypeScript/React, and Java, • Own retrieval pipeline quality: design and maintain evaluation harnesses for chunking strategies, embedding models, reranking, and end-to-end RAG response quality; drive improvements through offline and online evals, • Build and maintain LLM evaluation frameworks - including automated regression suites, human preference datasets, and task-specific benchmarks - to ensure consistent, trustworthy AI output, • Architect and deliver production-grade React frontends with deep component design, accessible UI patterns, state management (Redux, Zustand, or equivalent), and performance profiling, • Establish observability standards for AI systems: distributed tracing, structured logging, LLM-specific metrics (latency, token cost, hallucination rate, retrieval relevance), dashboards, and alerting, • Design and operate AWS-based infrastructure (ECS/EKS, Lambda, OpenSearch, S3, CloudWatch) using Infrastructure as Code (Terraform/CDK); champion DevOps practices including CI/CD, automated testing gates, and release management, • Collaborate with other engineers to integrate embedding models, vector databases, and reranking systems into production-ready pipelines, • Mentor junior engineers in engineering craft, testing discipline, and AI product quality, • Partner with product, design, and mission stakeholders to translate complex requirements into durable technical solutions, • Contribute to engineering standards, ADRs, and team knowledge bases, • Bachelor's degree in Computer Science, Software Engineering, or a related field, • 5+ years of software engineering experience, with demonstrated ownership of production systems, • Fluent with LLMs as a development tool - spec-driven development, and building AI-first features, • Hands-on experience building and maintaining LLM/RAG pipelines (from embedding and retrieval through reranking and prompt design) and evaluation frameworks (offline evals, regression testing, relevance scoring, hallucination detection), • Strong frontend engineering skills: React (hooks, context, custom component libraries), TypeScript, state management, accessibility, and performance optimization, • Solid backend development in Python and/or Java; REST and GraphQL API design, • Experience with observability tooling: structured logging, distributed tracing (OpenTelemetry, X-Ray, or equivalent), metrics dashboards (CloudWatch, Datadog, Grafana), and alerting, • AWS cloud experience: ECS/EKS, Lambda, S3, OpenSearch, CloudWatch, IAM, • Familiarity with Infrastructure as Code (Terraform, CDK, or CloudFormation), • Strong CI/CD practices: automated test gates, deployment pipelines, rollback strategies, • Excellent communication and cross-functional collaboration skills; ability to represent engineering decisions to non-technical stakeholders, • Experience with enterprise search platforms (Sinequa, Elasticsearch, OpenSearch), • Knowledge graph or graph database experience (Neo4j, Amazon Neptune), • AWS certification (Solutions Architect, Developer, or Machine Learning Specialty), • Experience with agentic AI frameworks (LangChain, LlamaIndex, AutoGen, CrewAI), • Background in AI system reliability engineering, • Familiarity with data visualization (D3.js, Plotly, Recharts) or 3D rendering (Three.js), • Experience in aerospace, defense, or manufacturing industries Compensation Range for: WA applicants is $164,652.00 - $230,512.80 Other site ranges may differ Culture Statement Don't meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Export Control Regulations Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S.as a refugee or granted asylum. Background Check * Required for all positions: Blue's Standard Background Check * Required for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation * Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training. * Required for certain Job Profiles: Ability to obtain and maintain Merchant Mariner Credential, which includes pre-employment and random drug testing as well as DOT physical Benefits * Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program. * Stock Options for all regular employees (working at least 20 hours/week) * Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays. * Dependent on role type and job level, employees may be eligible for benefits and bonuses based on the company's intent to reward individual contributions and enable them to share in the company's results, or other factors at the company's sole discretion. Bonus amounts and eligibility are not guaranteed and subject to change and cancellation. Please check with your recruiter for more details. Equal Employment Opportunity Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on "Know Your Rights," please see ___. Affirmative Action and Disability Accommodation Applicants wishing to receive information on Blue Origin's Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at___. Please note this is a publicly managed inbox. Please do not include any personal medical information in your request.

At Pacific Science Center, our mission is to ignite curiosity in every child and fuel a passion for discovery, experimentation, and critical thinking in all of us. Assist Camps Manager and Supervisor in overseeing daily operations of one camp location and communicate with Camps admin and relevant Pa

The Education Registrar works to support Pacific Science Center's mission by registering groups of all types for our educational experiences, including camps, Science on Wheels, Digital Discovery Workshops and Field trips. Pacific Science Center promotes access for all and believes that our guests s

We are a high-quality, experience-driven food retailer committed to delivering an elevated, curated shopping experience. The Center Store Brand Director is a senior leadership role responsible for driving the overall strategy, performance, and brand integrity of Center Store categories, including Grocery, Frozen, Dairy, Beer, Wine & Spirits, Wellness, and General Merchandise/Housewares. This leader will oversee merchandising, pricing, assortment, vendor partnerships, and in-store execution to deliver a differentiated, high-quality customer experience aligned with a premium grocery retail brand. This role partners closely with executive leadership and cross-functional teams to elevate private label offerings, optimize category performance, and ensure operational excellence across all locations. What Youll Do Set the Vision • Define and lead a compelling Center Store strategy that reflects a premium, quality-first brand, • Curate assortments that balance artisan, local, exclusive, and national brands, • Oversee all aspects of category management, including assortment, pricing, and merchandising, • Create engaging, story-driven merchandising programs that enhance the in-store experience, • Own category performance across sales, margin, inventory turns, and profitability, • Develop thoughtful pricing strategies that align with brand positioning while delivering results, • Establish strong, strategic relationships with vendors, makers, and distributors, • Negotiate with a focus on quality, exclusivity, and long-term value, • Build, mentor, and develop a high-performing merchandising team, • Foster a culture of curiosity, accountability, and continuous improvement, • Partner closely with store and operational leaders to ensure flawless execution Who You Are • A seasoned retail or merchandising leader with 7+ years of progressive leadership experience in grocery retail, including multi-unit or enterprise-level responsibility for category management, merchandising, and P&L performance, • A strong merchant with a refined eye for product, quality, and presentation, • Financially savvy, with experience owning and driving P&L performance, • A collaborative leader who thrives in cross-functional environments, • Passionate about food, wellness, and creating exceptional customer experiences, • Equally comfortable thinking strategically and rolling up your sleeves to execute Why Join Us • Be part of a brand that prioritizes quality, guest experience, and community, • Lead with autonomy and influence at a strategic level, • Work alongside a passionate, values-driven team, • Competitive compensation up to $170K base salary, • Outstanding comprehensive benefits package, including fully funded Short Term Disability, Long Term Disability, Employee Assistance Plan (EAP), Life Insurance, and AD&D; 401K with 4% match, Medical, Dental, Vision with very strong company contribution, and PTO/Vacation accrual starting Day 1., • Opportunities for long-term growth and impact

Job Description Come inspire kids this summer with creative design projects, problem solving, and inspiring classes. Work with a great team and students who love learning and innovating. Kids Science Labs, the leader in hands-on science education, is hiring for our upcoming camps. We are looking for talented team members to join us as we inspire the next generation of creative thinkers and leaders. Each day we engage our students with hands-on projects that help them relate core science concepts to their everyday lives, we hope to inspire them, engage them, and have fun along the way. If you are a college student or teacher, we encourage you to apply to our program. Our program provides a challenging and rewarding experience and we provide the training and tools that enable you to become a better innovator, problem solver, and leader, all while laughing, engaging, and having fun each and everyday with students. Our beautiful center in Seattle (405 NE 71st St Seattle, WA) has garage doors on classrooms, dry erase wonder walls, and fun engaging people who are high performers. Typical days are 8am-4pm with a mid-day break. We offer camp Monday-Friday from June 8th - September 4th. We have a great team, work hard, and have fun. Why Kids Science Labs? We believe that wondering “why” can change the world, and our goal each and every day is to teach kids how. We will coach you how to apply innovation, design, and creativity to life's everyday challenges to help kids become better problem solvers themselves. We believe firmly that great teachers are everywhere, so whether you are an student, nanny, or teacher in a traditional classroom, if you can communicate well, engage kids, and have the desire to provide exceptional customer service to fellow teachers, parents, and the kids that visit KSL, then we likely want to speak with you. We have a training program for people outside the education industry who desire to become teachers. Creative artists, theatre majors, music educators, and child psychology majors who love helping kids learn, are all encouraged to apply to Kids Science Labs. Roles and Responsibilities: Our teachers / team members are critical to our success. We enable and inspire thousands of kids everyday through our passionate work. Therefore, our summer camp team is required to be curious and adaptive. You will engage students in a program that includes a hands-on discovery science class, as well as two electives in the afternoon in art, critical thinking, problem solving, and general science. You will provide instructions for engagement to 20 students with a co-teacher, supporting student learning and exploration for a company that is all about high quality learning experiences. Make no mistake, although we laugh and have fun, the work is both challenging and rewarding. It also involves you spending time in a progressive classroom environment that is all about building fundamental skills in kids that lead to their (and your own) long-term outperformance. Come build some lifelong friendships with our teachers, camp counselors, and team leads. Requirements We are looking for team members who: • Must be available for 10-14 consecutive weeks June 1 - September 4th, • Enjoy being with, engaging, and adapting to children, • Ability to manage or help manage a classroom, • BS/BA degree completed or in progress (preferably in art, science, communication, early childhood education, theatre or psychology), • Positive attitude and a need to smile, • Ability to adapt and operate in a dynamic and creative environment, • Excitement for teaching and the adventure of learning, • Strong decision making skills, • Relate to Kids Science Labs mission and core values Lead Teachers in Summer Camp earn $30/hr and Support Teachers earn $24/hr

Job Description Looking for the dream summer job? Get paid to laugh, enjoy the outdoors and inspire kids to believe in themselves with Pedalheads this Summer! We’re looking for people to join our dynamic, high-energy team to create breakthrough, happy dancing, high-fiving, “I did it” moments by teaching kids all about biking. No experience necessary, paid training provided. Why you’ll love working at Pedalheads: • Work and play outdoors – in comfy clothes- all summer long, • Experience a fun, team environment where peer friendships often last a lifetime, • Enjoy your free time with evenings and weekends off, • Gain leadership experience and growth opportunities that develop you for any future career We’re looking for Bike and Trail Instructors for our Summer Camps. Here’s how this job plays a role: • As an Instructor you will spend your days outside while inspiring the next generation of cyclists. It’s active, adventurous, fun, and incredibly rewarding., • You don’t have to be a bike expert because we provide training for our programs for you to get going in your new role! WORK DATES: • Ballard - Ballard Elks Lodge (Bike), • Bothell - UW Bothell (Discovery Hall) (Bike), • Bellevue College - Parking Lot 3A (Bike & Future Newbees!), • Capitol Hill - Seattle Amistad School (Bike), • Crossroads - Unity of Bellevue (Bike), • Columbia City - John Muir Elementary School (Bike), • Edmonds - Frances Andersen Center (Bike), • Crown Hill - Whitman Middle School (Bike & Future Newbees!), • Green Lake - Green Lake Elementary School (Bike & Trail), • Issaquah - Klahanie Park Soccer Fields (Bike), • Juanita - Bastyr University AM ONLY (Bike), • Juanita - Bastyr University (Trail), • Kirkland (Short Camp! June 22 - July 31) (Bike), • Madrona - St Therese School (Bike), • Sand Point - Sand Point Elementary School (Bike), • Mercer Island - Location TBD (Bike), • Mercer Island - Luther Burbank Park (Trail), • Mill Creek - Advent Lutheran Church (AM ONLY) (Bike), • Newport - 12635 SE 56th St (AM ONLY) (Bike), • Redmond - King County's Marymoor Park (Bike, Future Newbee, Trail), • Renton - Lord of Life Church SHORT CAMP! June 22 - July 10 (Bike), • Sammamish - Eastside Catholic School & Pine Lake Covenant Church SHORT CAMP (Bike), • Seward Park - Graham Hill Elementary School (Bike & Future Newbee!), • Shoreline (Location TBD) Bike!, • Queen Anne - North Queen Anne School (Bike), • Wedgwood - Wedgwood Elementary School (Bike & Future Newbee!), • West Seattle - South Seattle College (Bike, Future Newbee, Trail), • West Seattle Short Camp - Schmitz Park Elementary (June 22 - July 17 & August 10-21) Bike, • Woodinville - Bear Creek United Methodist Church (AM ONLY!) (Bike) WAGE: • Greater Seattle Area Bike & Trail Instructors: $21.30 /hour, • Bike Instructors trained to teach Future Newbee classes will receive an extra $1/hour when assigned to Future Newbee Classes, • Tacoma $20/hour What you’d be responsible for: In addition to sharing your ideas on how we can grow, learn and build, in this role, you’ll also be: • Teaching our daily Pedalheads camp programs for children ages 2-12 years, • Actively introduce children new bike skills, • Ensure the health and safety of children at camp, • Act as a positive role model and leader at all times Here are some of the skills / specifics that are important for this role: • You will be at least 16 years of age by the start of camp, • Comfortable leading a group of up to 6 children (training provided), • Committed to keeping our campers safe, • You are energetic, creative, motivated and fun, • Hold or willing to get a current Standard First Aid with CPR-C certificate, • Criminal record check required for ages 18+, • You have access to a bike and helmet and can ride a bike proficiently Our Commitment to Equity, Diversity, and Inclusion Pedalheads is committed to creating and upholding a diverse, inclusive, and equitable environment that is respectful and welcoming to everyone. We believe that the presence of many voices - from a variety of racial, cultural and religious backgrounds, political beliefs, ages, sexual identities and orientation, socio-economic backgrounds and physical and cognitive abilities - will make our programs and workplaces richer for all. We welcome applications from individuals of all identities and backgrounds. If you face any barriers to employment or require financial assistance or other accommodation during the recruitment and/or employment process, please feel free to contact our Human Resources department in confidence.

Job Description Looking for the dream summer job? Get paid to laugh, enjoy the outdoors and inspire kids to believe in themselves with Pedalheads this Summer! We’re looking for people to join our dynamic, high-energy team to create breakthrough, happy dancing, high-fiving, “I did it” moments by teaching kids all about biking. No experience necessary, paid training provided. Why you’ll love working at Pedalheads: • Work and play outdoors – incomfyclothes- all summer long, • Experience a fun, team environment where peer friendships often last a lifetime, • Enjoy your free time with evenings and weekends off, • Gain leadership experience and growth opportunities that develop you for any future career We’re looking for Bike and Trail Instructors for our Summer Camps. Here’s how this job plays a role: • As an Instructor you will spend your days outside while inspiring the next generation of cyclists. It’s active, adventurous, fun, and incredibly rewarding., • Ballard - Ballard Elks Lodge (Bike), • Bothell - UW Bothell (Discovery Hall) (Bike), • Bellevue College - Parking Lot 3A (Bike & Future Newbees!), • Capitol Hill - Seattle Amistad School (Bike), • Crossroads - Unity of Bellevue (Bike), • Columbia City - John Muir Elementary School (Bike), • Edmonds - Frances Andersen Center (Bike), • Crown Hill - Whitman Middle School (Bike & Future Newbees!), • Green Lake - Green Lake Elementary School (Bike & Trail), • Issaquah - Klahanie Park Soccer Fields (Bike), • Juanita - Bastyr University AM ONLY (Bike), • Juanita - Bastyr University (Trail), • Kirkland (Short Camp! June 22 - July 31) (Bike), • Madrona - St Therese School (Bike), • Sand Point - Sand Point Elementary School (Bike), • Mercer Island - Location TBD (Bike), • Mercer Island - Luther Burbank Park (Trail), • Mill Creek - Advent Lutheran Church (AM ONLY) (Bike), • Newport - 12635 SE 56th St (AM ONLY) (Bike), • Redmond - King County's Marymoor Park (Bike, Future Newbee, Trail), • Renton - Lord of Life Church SHORT CAMP! June 22 - July 10 (Bike), • Sammamish - Eastside Catholic School & Pine Lake Covenant Church SHORT CAMP (Bike), • Seward Park - Graham Hill Elementary School (Bike & FutureNewbee!), • Shoreline (Location TBD) Bike!, • Queen Anne - North Queen Anne School (Bike), • Wedgwood - Wedgwood Elementary School (Bike & Future Newbee!), • West Seattle - South Seattle College (Bike, Future Newbee, Trail), • Wes Seattle Short Camp - Schmitz Park Elementary (June 22 - July 17 & August 10-21) Bike, • Woodinville - Bear Creek United Methodist Church (AM ONLY!) (Bike) WAGE: • Greater Seattle Area Bike & Trail Instructors: $21.30 /hour, • Bike Instructors trained to teach Future Newbee classes will receive an extra $1/hour when assigned to Future Newbee classes, • Tacoma Bike Instructors $20/hour What you’d be responsible for: In addition to sharing your ideas on how we can grow, learn and build, in this role, you’ll also be: • Teaching our daily Pedalheads camp programs for children ages 2-12 years, • Actively introduce children new bike skills, • Ensure the health and safety of children at camp, • Act as a positive role model and leader at all times Here are some of the skills / specifics that are important for this role: • You will be at least 16 years of age by the start of camp, • Comfortable leading a group of up to 6 children (training provided), • Committed to keeping our campers safe, • You are energetic, creative,motivatedand fun, • Hold or willing to get a current Standard First Aid with CPR-C certificate, • Criminal record checkrequiredfor ages 18+, • You have access to a bike and helmet and can ride a bike proficiently Our Commitment to Equity, Diversity, and Inclusion Pedalheads is committed to creating and upholding a diverse, inclusive, and equitable environment that is respectful and welcoming to everyone. We believe that the presence of many voices - from a variety of racial, cultural and religious backgrounds, political beliefs, ages, sexual identities and orientation, socio-economic backgrounds and physical and cognitive abilities - will make our programs and workplaces richer for all. We welcome applications from individuals of all identities and backgrounds. If you face any barriers to employment or require financial assistance or other accommodation during the recruitment and/or employment process, please feel free to contact our Human Resources department in confidence. #INDWA

Job DescriptionFacilities Assistant - Part Time About UsOur MissionSIFF is a Seattle-based 501(c)(3) arts nonprofit dedicated to the creation of vibrant experiences and spaces that champion film discovery and arts education. At SIFF We Value… Partnership, Sustainability, Curiosity, Inclusion, Courage Diversity, Equity, Inclusion and Social JusticeSIFF is committed to being an anti-racist and anti-oppression organization. We strive to provide an environment that encourages inclusive experiences for all our audiences, volunteers, artists, staff, and greater community. To create inclusivity and belonging, SIFF expects everyone participating in our events to uphold and embrace this commitment. SIFF has a stated commitment Racial Equity and Social Justice (RESJ)We believe that our mission-centered work to create and share space for community bears a responsibility to be fiercely inclusive of communities that have long been systematically marginalized and excluded. We are dedicated to improving racial equity within our organization and our community. Our strategic commitment means that we approach our work through an RESJ “lens,” to ensure we are centering RESJ principles through our work.About the Position The Facilities Assistant manages responsibilities related to the physical buildings and equipment located at the SIFF Cinema Downtown, SIFF Film Center, SIFF Cinema Uptown theaters and SIFF office space at Seattle Center. Collaborating closely with Cinema Managers, the Facilities Assistant supports the overall safety, security and continuity in building operations. The Facilities Assistant provides first line facilities maintenance support doing handi-work, supports coordination with contracted vendors, and completes other tasks necessary to ensure all SIFF theaters, workspaces and properties are functional, safe, clean, and code-compliant for both our staff and patrons. This role works on an as-needed basis up to 20 hours per week. Working normal weekday business hours with early morning, evening and weekend work will sometimes be required. Compensation: $29/hr Reports to: Director of Cinema Operations and works closely with theater management and technical staff across our facilities.Primary Responsibilities • Support specific facilities needs in preparation for the annual Seattle International Film Festival in May at SIFF facilities., • Respond to facilities challenges in a timely manner, performing basic handy work and repairs as needed., • Maintain, develop and document all procedures related to periodic maintenance, servicing, and inspection of equipment including popcorn machines, HVAC, plumbing fixtures, sewage systems, electrical fixtures and circuitry, pumps, motors, conveyance and related instruments/controls, etc. Work may entail addressing any and all of these items directly., • Maintain vendor list and accurate list of vendor services provided., • Collaborate with and support Seattle Center staff, janitorial, and security services to ensure proper office operations, maintenance, and other collaborative space related needs., • Coordinate and facilitate approved office/workspaces moves, desk set-up and space planning and allocation., • Ensure completion of ongoing regular maintenance, such as changing HVAC filters and light bulbs; plumbing, electrical, and carpentry projects; emergency repairs, etc., • Inventory and monitor Furniture, Fixtures, and Equipment (FF&E) and make recommendations on repairs, replacements, or upgrades., • Other duties as assigned.Desired Qualifications, • 1-2 years in hands-on facilities maintenance work, repair work or handy work, • Familiarity working with both manual and electric tools., • Strong communication skills., • Strong time management skills., • Ability to multitask and prioritize competing demandsBenefits and Expectations, • This is a part-time hourly position, • WA State Sick Leave, • Vacation PTO scaling with tenure, • Paid company holidays, • Please apply online directly on siff.net., • Attach your resume detailing all relevant professional and lived experience to the role., • Attach a cover letter stating why you’re interested in SIFF and how your professional experience qualifies you to be successful in the role.

Job DescriptionAircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here. About the Team Aircall’s Forward Deployed Engineering team connects our innovative AI Agents technology to real-world SMB workflows. We turn possibility into production — delivering automation that improves customer experience, boosts productivity, and unlocks new business value. Working cross-functionally with Product, Engineering, Sales, Solutions, and Customer Success, the team ensures every deployment delivers measurable impact. This is a dynamic, hands-on role at the intersection of technical consulting, project leadership, and AI adoption strategy. You don’t need to be a full-time software engineer, but you should be fluent in APIs, very confident managing technical projects, and eager to continuously learn, build, and scale new models that empower both customers and teammates. About the Role As a Forward-Deployed Engineer, you’ll own the end-to-end delivery of technically sound, low-code AI solutions for Aircall customers. You’ll design, implement, and operationalize workflows that connect the AI Agent with CRMs, help desks, and communication tools. You’ll also play a key role in driving team upskilling, building reusable frameworks, and leading cross-functional initiatives that improve how Aircall deploys AI at scale. This is a hands-on role where you’ll translate customer challenges into scalable technical solutions, working directly with Product and Engineering to refine Aircall’s platform and accelerate adoption. Please note, this is not a software engineering role. This is a hybrid, revenue driving role across Solutions Engineering, Software Engineering, Consulting, Professional Services, and Product Ownership What you'll do: • Lead customer discovery and design sessions to map business processes, identify automation opportunities, and define solution architecture., • Design, build, and deploy integrations using low/no-code platforms (Zapier, Make, n8n, Workato) and CRM automation tools (HubSpot Workflows, Salesforce Flow) with API connectors., • Collaborate with Engineering to validate technical feasibility, resolve blockers, and share field learnings that inform product improvements., • Configure and optimize the AI Agent — defining intents, prompts, actions, guardrails, and performance metrics., • Manage complex, cross-functional deployments — defining timelines, aligning stakeholders, ensuring accountability, and delivering on time and within scope., • Create scalable models and reusable frameworks (templates, playbooks, reference architectures) that make future projects faster and more consistent., • Champion continuous learning and enablement — train peers, run internal workshops, and document best practices to raise the technical bar across the team., • Run global, targeted outbound campaigns within the existing customer base to generate pipeline and accelerate adoption, working closely with the customer marketing team., • Collaborate with GTM leadership to embed routines and cadences that drive accountability for new product pipeline, forecast accuracy, and performance tracking., • Own regional top-line targets for assigned products (e.g., AI Voice Agent MRR generated per area) by collaborating with AEs and AMs who hold add-on quotas., • Act as an internal product owner within the GTM function—defining product-specific MRR strategies, coordinating cross-functional support, and ensuring Aircall delivers the leading AI-enabled communication platform., • Collaborate with Product and PMM to shape the AI Voice Agent roadmap based on customer needs, integration insights, and field learnings., • Drive internal and external product education, including enablement for System Integrators (SIs) and channel partners., • Maintain deep awareness of AI and CX industry trends, ensuring Aircall’s positioning remains competitive and insights continuously feed back into product and GTM strategies.What you'll bring:, • 2–8 years or more in technical consulting, solutions engineering, or integration-focused project management., • Strong command of APIs, webhooks, and data structures (JSON, REST, GraphQL) — able to design and troubleshoot integrations confidently. Even better if you have experience with MCP Servers., • Hands-on experience with low-code orchestration tools (Zapier, Make, n8n, Workato) and CRM automation (HubSpot, Salesforce)., • Practical understanding of AI workflow configuration, including prompt engineering, evaluation, and monitoring., • Proven ability to lead cross-functional projects, working with Engineering, Product, and Customer Success to deliver scalable outcomes., • Excellent communication and stakeholder management skills, translating between technical and business audiences., • A growth mindset — constantly learning new tools, frameworks, and ways to improve the customer experience and team capability., • Nice-to-haves:, • Experience in telephony, voice, or contact center systems (SIP/WebRTC, call routing, containment, AHT)., • Familiarity with BI and analytics tools (Looker, BigQuery, Snowflake)., • Exposure to scripting (JavaScript/Python) for light customization and debugging.What Success Looks Like:, • Consistent delivery of high-quality, scalable AI Agent deployments with clear business outcomes., • Shortened time-to-first-value and increased automation adoption across SMB customers., • Reusable frameworks, models, and templates actively used by peers and partners., • Strong collaboration with Engineering and Product to enhance platform capabilities., • Demonstrated leadership in team enablement and upskilling, with measurable impact on technical excellence.