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  • CHINESE CUSTOMER SERVICE AGENT
    CHINESE CUSTOMER SERVICE AGENT
    2 months ago
    Full-time
    Sunset Park, Brooklyn

    Overview We are an insurance agency located at Brooklyn's Chinatown on 8 Avenue. Join our team as a Customer Service Representative and become the vital link between our company and valued clients! In this role, you will deliver exceptional customer support by addressing inquiries, resolving issues, and ensuring a seamless experience for diverse clientele. Your multilingual skills and excellent communication abilities will help us connect with customers from various backgrounds, fostering loyalty and satisfaction. This paid position offers an exciting opportunity to develop your sales and client service expertise in a fast-paced environment committed to growth and excellence. Duties Respond promptly and professionally to customer inquiries via phone, email, and chat, demonstrating outstanding phone etiquette and communication skills Provide comprehensive customer support by troubleshooting issues, offering solutions, and guiding clients through processes with clarity and patience Engage in outbound calling to follow up on customer requests and remind them to make a payment for their insurance Process payments for customers Qualifications Fluency in Mandarin Chinese and English. Previous experience in call centers or customer support roles is preferred, but not required. Strong communication skills with the ability to listen actively and articulate clearly. Experience in sales or client services environments is preferred, but not required. Job Type: Full-time Pay: From $17.00 per hour Expected hours: 40 per week Work Location: In person

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  • Sales Representative
    Sales Representative
    2 months ago
    $2000–$10000 monthly
    Full-time
    Brooklyn, New York

    Gerko Windows Inc. is a company specializing in high-quality window and door solutions. We are now expanding our business in the New York market and are seeking experienced sales professionals to join us in exploring opportunities in the local construction and real estate sectors. Salary and Benefits · Salary Structure: High Commission + substantial allowances (allowances include transportation, meal, and communication subsidies, ensuring comprehensive support); · Additional benefits: Performance bonuses, year-end dividends, regular industry training, and flexible working hours. Job Responsibilities 1. Responsible for the sales and promotion of window and door products in the New York area, focusing on key clients such as general contractors, real estate developers, and architectural designers;, 2. Thoroughly understand customer needs, provide customized window and door solutions, and drive successful project collaborations;, 3. Maintain existing client relationships, explore potential client resources, and establish long-term, stable cooperation networks;, 5. Minimum of 1 years of sales experience in the New York construction, real estate, or building materials industry, with familiarity of the local market environment;, 6. Possess extensive resources and connections with general contractors, real estate developers, and architectural designers, enabling quick establishment of business relationships;, 7. Demonstrate excellent communication skills, negotiation techniques, and customer service awareness, with strong resilience to pressure;, 8. Be self-motivated, goal-oriented, and capable of independently achieving sales targets.

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