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Job Description Job Title: Program Director Status: Full-time, Mon-Fri. 9 am - 5 pm (hours may vary, you will be on call) FLSA Classification: Exempt Job Location: Brooklyn, New York Reports to: Vice President Salary Range: $85,000 - $95,000 Hunterfly Trace is located in Brownsville, Brooklyn, with a total of 62 units, Hunterfly Trace will provide 55 – DOHMH and 7 - Community supportive housing units to single adults exiting homelessness. These units will be funded by DHS and DOHMH (ALL units receive case management) contracts. Objective: The Program Director (PD) position requires a thorough understanding of relevant service delivery concepts and structures, including strong knowledge and experience with mental health systems, and the ability to access and negotiate the full range of services for recipients. It also requires strong supervisory and administrative skills and the ability to interface effectively and efficiently with colleagues to ensure quality services and program operations. Furthermore, it requires good decision-making skills and the ability to identify and facilitate necessary programmatic change. It requires attention to detail, strong writing and verbal communication skills, and computer literacy. The Program Director is responsible for direct supervision of the Assistant Program Director and Program Associate (where applicable). They ensure clients receive services that support housing stability and quality of life, and that meet regulatory and agency standards by leveraging individual and group supervision, reporting instruments and dashboards, and regular chart review. The Program Director is ultimately responsible for developing the aptitude of a high-functioning team in an environment that is an engaging and rewarding place for staff to work, and that promotes a culture of continuous learning, professional development, and quality improvement. The PD also assumes leadership in facilitating a culture where the values of diversity, equity, belonging, inclusion, and justice are explicit and well-integrated into program culture in a way that emphasizes respect for all members of the community. Position Type: This is a full-time, exempt position with a regular daytime schedule that includes on-call responsibilities. Lantern staff may be asked to change work schedules and hours depending on the operational needs of the site and the agency. Essential Functions: • Provide clinical supervision and coaching to the Assistant Program Director, Program Associate, and/or case management staff., • Promote strategies that support learning and professional development., • Review and approve documentation completed by the case management team and ensure high standards of care and quality service delivery., • Conduct internal chart reviews in collaboration with the Assistant Program Director, • Review dashboards and monthly reports with staff to track outcomes., • Develop site-specific policies, tracking and reporting instruments, and strategies that support outcomes accountability and quality service delivery., • Provide clinical supervision in the development of treatment plans and in assessing for safety planning with the clinical team., • Identify community resources, facilitate referrals, and serve as a liaison with various care coordination agencies, health and mental health providers, substance use programs, and employment providers to secure services., • Develop supervision plans and accountability systems that manage reporting requirements and service standards., • Ensure staff use a harm reduction approach to support residents around issues of substance use., • Identify training and skill-building needs of the clinical team that will ultimately help promote high quality of life standards., • Support staff in actively engaging residents through regular apartment visits, community outings, and escorts to appointments as needed., • Collaborate with property management and Housing & Stability partners to help clients maintain their housing and understand the terms of their lease., • Collaborate with Cross Buildings to access full menu of supportive services designed to improve clients’ wellness and quality of life., • Collaborate with Compliance and QA/QI departments to standardize funder reporting, track outcomes, and engage in incident review processes., • Develop and implement groups and programming that are client-centered and foster a supportive and inclusive community., • Hire and train new staff, as well as manage the progressive disciplinary process in collaboration with Human Resources., • Facilitate staff meetings, clinical meetings, building management meetings, and community meetings with clients., • Evaluate clients for suicidal/homicidal risk, support staff in developing safety plans for residents, respond to and de-escalate crises as needed., • Prepare, review, and manage follow-up of incident reports, as well as appropriate incident reporting to funders., • Provide overall day-to-day program management in collaboration with the Assistant Program Director (if applicable), • Complete required reports as assigned. Required Education and Experience: • MSW/MHC/MFT degree from an accredited school is required. License is required within 1 year of employment., • Minimum five years of supervisory experience in social services., • LMSW or LMHC is preferred, • Supervisory, administrative, and/or management experience, specifically in social service, supportive housing, and/or shelter settings, • Knowledge of HIV/AIDS, mental health, substance use, or chronically homeless populations, • Experience working with DOHMH, HASA, OMH, DHS contract managers and knowledge of funders’ regulations, scopes of services, and standards., • Must possess strong clinical and interpersonal skills; be able to work effectively as part of a team and have the ability to make sound assessments of tenants’ strengths and needs., • Comfort working within a harm reduction model with individuals actively struggling with ongoing substance use., • Must have initiative, exercise good judgment and be able to manage competing priorities., • Must be able to work independently with high standards of integrity, as well as demonstrate competence in working collaboratively with others., • Experience utilizing databases to document and report work with clients and staff., • Strong writing, communication, and organizational skills, • Commitment to integrating values of diversity, equity, belonging, inclusion, and justice as part of the program culture. Preferred Experience: • Managing relationship with property management partners in Supportive Housing setting, • Fiscal management and oversight of program budgets, • Experience working with evidence-based models such as Motivational Interviewing Work Environment: This job operates in a supportive housing site and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and occasionally lift and move up to 5 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. We create more vibrant, healthy, and just communities by bringing diverse individuals and viewpoints together.

Job DescriptionSalary: GENERAL NATURE OF POSITION: Responsible for overseeing and developing the Clinical department in conjunction with the Program Director. Help develop, plan and implement strategies for program continuation and growth Provide clinical training to clinical staff and interns. This position must have a positive and supportive attitude toward the organization and its overall success. Must have the ability to think globally, solve problems and have good decision-making skills, including critical thinking skills. JOB QUALIFICATIONS: • A combination of training, education and experience that is equivalent to one of the employment standards above and that provides the required knowledge and abilities., • Proven experience understanding and demonstrated ability to generate revenues for clinical services, • Experience and confidence identifying and implementing evidence based practices, • Experience working in crisis setting with individuals and families, • Program development, evaluation, solid organizational skills, and public speaking, • Strong written and oral communications skills., • Ability to work flexible hours, • Ability to work in and adapt the culture of a multi-cultural, community based organization, • Good inter-personal skills, ability to relate well with persons from a variety of socioeconomic and cultural groups, • Commitment to maintain confidentiality, • Understanding of the Agencys mission and culture and the ability to maintain appropriate boundaries with staff and clients in all circumstances, • Proficiency in computer skills, especially using Outlook, Word, Excel and customized databases., • Carry out other duties as assigned by the Director ESSENTIAL FUNCTIONS: • Must be knowledgeable of all program rules, • Must be knowledgeable of the policy and procedures, • To ensure quality of facility programs and compliance with DAS standards, • To provide supervision and motivations for the employees of the facility, • Oversee all counselor Interns and House Managers, • To ensure that all staff is properly trained to perform expected duties, • Responsible for staff scheduling, • Responsible for providing 24-hour coverage for the facility, • Responsible for reviewing and approving HH staff timesheets, • To serve as a liaison between clinical staff and clinical director, • Hold monthly staff meetings, • To facilitate and monitor or to designate recreational activities for the clients, • Oversee maintenance and general cleanliness of the facility, • Oversee the order of all household supplies, • Prepare for all site visits and audits ensuring the department is in compliance with all codes, • To ensure that all clients receive the proper intake (complete NJSAMS,Voucher, etc), • To ensure that all clients charts have the correct documentation (group notes, individuals etc.), • To ensure that all clients are receiving the proper care allowed by DAS and company policy and procedures Physical Requirements: • Ability to lift 25 pounds, • Must be able to ascend and descend up to three flights of stairs throughout the course of a normal workday., • Occasionally required to stand and walk. Certificates and Licenses: • Drivers license and/or reliable transportation, • CPR and First Aid, • Minimum Associate Degree, • One Year of experience in managing, • Two Years of experience working in substance abuse, • Employment contingent upon clear fingerprint and criminal history record.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under the direction of the Senior Administrator of Population Health, the Health IT Manager is responsible for aligning the technology development strategies with emerging needs of La Casa de Salud’s primary care operations and value-based infrastructure. In collaboration with operational, clinical and IT leadership, this position will oversee projects related to patient access, integration, interoperability between Nextgen and external platforms, care team efficiency and other applications and projects that will enhance the clinical outcomes of the Primary Care. This role will also serve as the lead Electronic Health Record (EHR) Nextgen liaison to ensure Primary Care is maximizing the system to full utility on both the clinical and practice management components. This position will ensure the delivery of a patient-centric primary care experience, foster a safe, trauma-informed care environment where staff are engaged, develop and invested in the vision and mission of the organization. This is a supervisory position. KEY ESSENTIAL FUNCTIONS Incubator • Work with La Casa de Salud (LCDS) leaders to translate high-level organizational strategies into actionable innovation projects, drive delivery of strategy, designs, prototypes and pilots., • In collaboration with key stakeholders across the organization, leverage design thinking to assist assessing needs, analyzing opportunities, and generate proof of concepts that can be tested to demonstrate value. Then champion the highest value initiatives, developing and presenting the business case around them, and ensure that they are placed with the right team to implement them and see the value realized., • Maintain a current understanding of the evolving healthcare landscape and technology trends patient engagement, mobile health, population management, operational efficiencies, consumer and staff satisfaction, clinical decision support, care pathway automation., • Develop a roadmap and capability for transferring successful innovation projects to operational teams for scaling., • Regularly communicate with senior leadership regarding innovation team capabilities, objectives, value delivered and ROI on projects., • Design and implement processes and systems for operationalizing focusing on quality support and a positive customer/patient/client experience., • Optimize, integrate, and enhance key processes and workflows to assure results comply with business goals and compliance requirements., • Oversee all aspects and phases of concurrent implementations and consolidations with mindset of reducing complexity and creating universal standards., • Provide direct support and training to providers and clinical/non-clinical staff as the application expert for Nextgen Practice Management and EHR systems, • Serve as the Nextgen liaison - identify and troubleshoot application issues, and work collaboratively with end users and other departments to find resolutions, • Work directly with IT production team to ensure technical opportunities and issues are addressed and/or escalated., • Provide recommendations to IT, Informatics, QI and Leadership regarding new commercial opportunities for LCDS in digital health. This may include methods to augment existing offerings or completely new approaches., • Manage relationships with external vendors and partners to maximize utility of product., • Recruit, supervise, manage, develop and evaluate performance of all the Health IT team., • Prepare and present program information to all levels of management within the customer and internal organizations structure., • Attend Board Meeting as needed and present on projects., • Represent the LCDS at conferences, seminars and meetings, as requested., • Masters degree in health administration, public health in healthcare management, business administration, health information management, health informatics, public administration, engineering or equivalent strongly preferred. BA required., • Three (3) years progressive responsibility in management and supervisory experience in the areas of Health IT, operations, implementation, change management, project/program management, • One (1) year experience in Community Health Centers (preferred), • PMP or CCMP license (preferred), • Knowledge of Ambulatory, Outpatient, and in-patient operational workflows, • Design Thinking / human-centered design skills, • Budget management responsibility, • Experience leading innovation-related methodologies - Lean Startup, Design Thinking, Customer Development, • Agile delivery experience (preferred), • Able to deliver high impact presentations to large groups, • Proven experience facilitating large groups/workshops with diverse participants that deliver specific outcomes, • Able to work effectively and coordinate teams that are cross-functional, cross-business unit, and cross-geography, • Strong understanding of the information technology landscape, • Strong people management and leadership skills, • Strong interpersonal communication skills - able to maintain effective relationships at a variety of levels in the organization, • Strong outcome and target-based delivery skills, • A compassionate and trauma-informed care approach to patients is essential Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description JOB SUMMARY: This management position exists in several Program Divisions. Under the general supervision of the Associate Vice President of Bronx Supported Housing is responsible for the oversight of the administrative, operational, staffing, and clinical aspects of the program. Responsible for personnel management, fiscal operations, inventory management, client services, safety and welfare of staff and clients, hiring and training of personnel, directing and coordinating the activities of the staff, and general administration of the program. ESSENTIAL JOB FUNCITONS: Provide Clinical Services: • Directs clinical treatment services provided to consumers, oversees the development, implementation, and review of treatment plans, • Conduct supervision with program staff, in accordance with agency and division policy, • Conduct CORE audits of case records to evaluate the completeness and quality of treatment plans, quarterly assessments, apartment inspections and progress notes, • Conducts staff meetings to review and discuss compliance, recreational and social activities, interagency Referrals, • Conduct High Risk meetings to collaborate on ways to support clients who are on the high risk list, • Conduct rent arrears review meeting with program staff and interagency departments from a clinical and client-centered perspective, • Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy, • Regularly directs meetings concerning clinical issues with clients care team, • Initiates and participates in case conferences with mental health treatment team, and inpatient psychiatric team, • Ensure staff is receiving clinical trainings regarding high risk client, • Conduct intakes for new referrals via ICL Hope, • Provide clinical crisis intervention regarding clients and support staff, • Ensure all psychosocial assessments and all assessment necessary for client care, • Conduct clinical trainings regarding motivational interviewing, harm-reduction, person-centered care, • Conduct eviction meeting regarding court case, documentation require, coordinate and collaborate with, • Real Properties, • Supervise the Clinical Specialist responsible to ensure clinical support for high-risk clients and work with the Health Connect team., • Establishes and maintains work schedules in accordance with agency policy and assignments of staff. Responsible for managing the completion of time clock edits of staff within the suspense established by the Human Resources Department, • Ensures staff compliance with the agency's time and attendance policy; recommends disciplinary action for those out of compliance, • Manages the completion of performance evaluations, recommends staff for the employee recognition award, • Conducts new apartment viewings, and ensures all apartments are set up with needed items. when vacating an apartment, conducts walkthroughs with landlord, • Administers disciplinary actions in accordance with agency disciplinary policy, conducts disciplinary counseling, completes disciplinary action reports, and recommends employee terminations as needed, • Reviews authorized staff positions, submits Request for Personnel (RFP), on vacant staff position(s), interviews candidates for employment in accordance with agency policy and employment law., • Ensures that staff have attended required monthly RELIAS trainings, • Manages employee accident reporting and initial submission of workers' compensation claims., • Monitors employee morale and the climate of the work environment, • Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA, • Provides oversight in the area of administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies, • Manages the orientation of new personnel, • Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles, report lost stolen items, missing, or damaged property in accordance with ICL policy, • Authorizes the purchase of supplies and equipment; properly secures all property and equipment, • Conducts inspection of apartment keys and repair list, • Ensure office space is in accordance to ICL Policy, • Ensures internal program compliance with federal, state, city, and agency regulatory requirements., • Responsible for the development of a program mission statement and program goals that supports the division and agency mission statements and goals., • Coordinates with the Department of Quality Management and the departments in the Administrative Division for staff assistance in the preparation for an audit, • Reviews plans of corrective action, incident reports, and program evaluation reports and addresses areas that need improvement, • Provides oversight in submission of statistical data, • Ensure all clients rental payments are in accordance to ICL policy, processed, tracker, and ensure all logistics with the finance and entitlement department, • Approves/disapproves all purchase orders and financial requests from staff, • Manages consumer rent payments, keeps a spreadsheet of all monthly rent payments. Keeps a log of all rent arrears, and payment plans., • Collaborate with funding sources such as DOHMH and OMH regarding programmatic aspects., • Promotes Mental Health and Managed Care programs in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness., • Educates staff and residents/consumers on the importance of a constructive relationship with local elected officials, community boards, and community citizens., • Cooperates with other organizations in development of understanding and interest participating in long range plans for mental health program development., • May conduct regular inspections of apartments and contacts landlords to report repairs that need to be made in accordance with rental agreements., • May be responsible for facility maintenance and reports needed repairs to the Director of Real Property Operations., • May review drafts, procedures, and job descriptions., • May be involved in hosting visitors from community, regulatory offices, and/or other agencies., • May be chairperson or member of an agency or division committee(s)., • Conducts reviews of HRA2010E, and scheduled screenings of potential consumers., • Ability to lead a multi-disciplinary staff of professionals in providing treatment services., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to manage resources, which includes money, material, time, and people., • Ability to work in a team model, • Positive attitude willing to think outside of the box, • Serves as a role model to staff and consumers/residents., • Strong interpersonal skills, communication, emotional intelligence, and flexibility, • Highly-developed clinical, engagement, and motivational skills;, • Experience with risk assessment and risk management;, • Track record of delivering quality treatment services to individuals with SMI, • Experience delivering treatment, rehabilitation and support services in the community;, • Proficient in computers and Electronic Health Record (EHR), • Ability to effectively hold field staff accountable and to go into the field as needed, • Willingness and ability to use ICL supplied communication tools (e.g. computers, mobile telephone, fax, etc.) regularly in the course of conducting business Preferred Education and/or experience: • Required Master's degree in Social Work, Psychology, or other mental health field with a minimum of three years of professional mental health experience (depending on program size and complexity) including at least three years (depending on program size and complexity) in a supervisory capacity., • Bilingual in Spanish preferred but not required, • Experience with housing, individuals with Serious Mental Illness and Substance Use, • NYS Licensure in a recognized mental health profession required LMSW or LMHC #ICLOTHER #ICLRN

Job Description:\n\nInstitute for Community Living (ICL) is a non-profit organization servicing the NYC-Metro area and for over 35 years, we’ve provided life-saving care to New Yorkers in need that includes but is not limited to addiction assistance, mental health services, and housing support for all. Proudly doing so, with integrity, love, and respect. Our goal is to have a positive and long-lasting impact on the lives of the people and communities we serve with the hope of providing the care, support, and attention they need. So, it is our pleasure to announce that we are currently seeking a full-time candidate for the role of Program Director (PD), to join our team! – Veterans preferred for specific VA Shelter locations. By ICL definition, under the direct supervision of the VP and SVP of Shelters, a Program Dir. is someone primarily responsible for having overall responsibility for the operations of one of our eight Transitional Service facilities (Shelters), coordinating all aspects of operations, clinical components, and interfaces with DHS, helping to adhere to all DHS, NYS, and NYC regulations affecting shelter operations. MIN. ROLE REQUIREMENTS & PREFERENCES:LOCATION: Brooklyn, NY 11201 + Available Monday to Friday – Shift: Days & Hours TBD EDU/EXP: degree options below MUST be majored in the following mental health discipline fields… nursing, rehabilitation counseling, social work, psychology, or education with counseling, rehab counseling, recreation/recreation therapy, sociology, occupational therapy, and/or community mental health, as secondary options – preferably in a shelter settingDoctoral Degree and 3+ years of progressive supervisory in a human service setting exp.MA Degree and 3+ years of supervisory in a human services setting exp.Certifications: CPR & First Aid ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:Ability to make reasonable and sound evaluative judgment callsAbility to stand, stoop, bend, sit, and stretch for long periods of timeAbility to effectively use computer software such as MS Word and OutlookAbility to consistently report for work as scheduled, being on-call if neededStrong financial/accounting skills sufficient to manage the program’s budgetKnowledge of the causes and processes of mental illness and substance abuse disorderAbility to perform medium to heavy manual labor, including lifting objects weighing up to 20+ lbsAbility to work in a setting with diverse individuals with mental illness and/or behavioral disordersStrong problem-identification and solving skills with an awareness of self and one’s impact on othersAbility to work independently and as a team, to conform to all applicable safety and accountability measuresStrong organizational skills (e.g. planning, scheduling, prioritizing tasks, organizing and allocating resources)Strong presentation skills (g. prepare and deliver a written or spoken presentation with supporting materials)Strong communication, listening, interpersonal, writing, and conveying skills – bi-lingual is a plus but not mandatoryAbility to continually learn and apply knowledge with a willingness to participate in in-service training and development activitiesAbility to facilitate meetings and organize time effectively to accomplish all tasks in a timely way and meet deadlines without promptingAbility to read, learn, analyze, interpret, and comply with all corresponding state and city regulations, policies, and procedures regarding human-clinical services (e.g. general business periodicals and reports, professional journals, financial reports, legal documents, and/or technical procedures)Knowledge of the mgmt. process and skills, especially as it applies to non-profit orgs. (e.g. plan, schedule, assign, and direct work; appraise and discipline performance; select, train, and develop employees, directing employees toward desired objectives; delegate, motivate, and control the essential work functions like developing performance standards, measuring results, taking corrective action)Ability to follow all safety guidelines in accordance with the performance of the tasks mentioned below... P.D. CLINICAL/CONSUMER TASKS:Foster the development of consumer involvement committees for clinicsOversee the periodic testing of the clinic/facility’s emergency and business continuity plansManage resident/consumer funds program, developing internal money management proceduresReview nonverbal and verbal crisis intervention techniques and procedures with residents and staffMonitor census, entitlements, and collections to maximize clinic revenue, maintaining census at expected occupancy levelsIdentify all residents who may require an extension of stay approval from DHS and supervise the submission of related filingsImmediately report all incidents, allegations of abuse, or sensitive situations, completing incident reports in accordance with agency policyDevelop a program strategy for working with consumers and families and develop activities that foster program consumer and family cooperation and coordinationProvide clinical supervision to the Intake Coordinators, Substance Abuse Counselor, Employment Specialist, Recreation/Exercise Specialist, Recovery Specialist, and Peer CounselorsConduct trainings on clinical subjects, charting, fire safety plans, fire drills, emergency plans, and procedures, building security, volunteers, and interns, and site-specific exposure control planPlan clinic/facility-wide activities (e.g. setting objectives, developing strategies to meet business goals, budgeting, developing policies and procedures, and organizing the functions necessary to accomplish the mission of ICL as addressed by Transitional Residence for Veterans)Oversee the delivery of program services to residents, and the development, implementation, and review of the NYS Opioid Overdose Prevention Program (NYSOOPP) with treatment plans to address issues of homelessness, joblessness, mental illness, and substance abuseRegularly direct the inspection of case records to evaluate the completeness and quality of treatment plans, quarterly service plan reviews, assessments, medical records, and progress notes, holding responsibility for the accuracy of data entered into a computer database or manual recordsProvide clinical oversight of program assessment and services provided by the staff to residents to ensure the quality of the services and to ensure that services meet or exceed regulatory guidelines, monitoring counseling performed by staff either individually with a resident or in groups to evaluate the quality of the serviceConduct regular maintenance inspections of resident rooms, vehicles, and property at clinics to ensure cleanliness, accountability, and serviceability, establishing key internal control procedures to ensure the safety, security, functionality, and well-kept appearance of the clinic/facility and reporting repairs that need to be made to the Dir. of Real Property Operations P.D. STAFF SUPERVISORY TASKS:Educate staff on the benefits and levels of consumer and family involvementManage staff accident reports and initial submission of workers' compensation claims to the ICL HR Dept.Schedule staff to attend both in-service and other trainings provided by vendors, ensuring that staff have attendedRecommend disciplinary action for staff whose negligence results in ICL property becoming lost, stolen, missing, or damagedEnsure staff compliance with all applicable Federal and State laws, regulations, and Dept. of Homeless Services and Veteran’s Admin. policies and proceduresConduct length of stay reviews in the weekly supervisory meeting with program managers, associate program managers, case managers, case manager supervisors, and peer counseling staffEnsure staff is obtaining all info, such as medical, psychological, and social factors contributing to the resident’s situation, and evaluating the resident's capabilities, strengths, needs, and preferencesMonitor staff morale and the climate of the work environment to stop or eliminate employee discrimination and/or harassment of any kind, forwarding all complaints to the HR Dept. to further investigate the complaint (as directed)Monitor staff accrual totals, approve or recommend approval of employee requests for time off, notify the HR Dept. when an employee should be placed on or taken off Family and Medical Leave (FMLA)., maintain contact with staff while out on FMLAConduct staff supervision, ensuring staff compliance with the agency's time and attendance policy, per the maintenance of work schedules created and maintained, managing the completion of time clock edits of staff within the suspense established by the ICL HR Dept.Manage the completion of staff performance evaluations, recommending staff for the employee recognition award or promotion and/or disciplinary action reports for those out of compliance in accordance with agency and division policy (ie: disciplinary counseling or termination if needed)Establish and maintain staff assignments, review and recommend changes to authorized positions and personnel budget, submit Requests for Personnel (RFP) on vacant staff position(s), and interview candidates for employment in accordance with agency policy and employment lawsRegularly direct meetings informing staff of concerning clinical issues, types of clinical services, recreational activities, community resources, and ICL programs available, ensuring staff are accompanying consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance of the consumer/resident P.D. ADMINISTRATIVE & Q.A. TASKSIssue monthly reports characterizing the resident population by length of stayEffectively and efficiently respond to questions from employees, board members, and members of the communityDevelop a program mission statement and program goals that support the division and agency mission statements and goalsOversee administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking of office suppliesProvide administrative supervision to the Program Managers, Entitlements Counselor/Specialist, Facility Management Supervisor, and Office ManagerReview drafts, procedures, plans of corrective action, and business, incident, and program evaluation reports, addressing areas that need improvementCoordinate with the Dept. of Quality Assurance and Improvement and the depts in the Admin. Division in HR for staff assistance in the preparation for an auditReview job descriptions, and conduct employment interviews that meet federal, state, and agency regulatory guidelines, forwarding required HR docs to proceed with employmentDemonstrate willingness and ability to use and oversee the use of ICL-supplied equipment during business (e.g. computers, cell phones, telephone, vehicles, fax, vehicles, etc.)Ensure the distribution and collection of resident evaluation surveys and other program evaluation materials, ensuring that the findings of such efforts are made available to persons served and staffCollect data and keep documentation on vacancy, admissions, discharges, infractions, incidents, and illnesses daily and gather from staff monthly statistics on service utilization and referral sourcesMaintain accountability and serviceability of all ICL property assigned to the program, including vehicles, reporting lost stolen, missing, or damaged property in accordance with ICL policy, conducting initial investigations of propertyReview info collected from the program utilization review process on a quarterly basis, paying particular attention to an aggregate review of unsuccessful and delayed discharges, and preliminarily determine the full scope of onsite services and offsite linkages that may be missing from the services mixExercise control over the program budget through planning, prioritizing spending, and monitoring of the ICL spending patterns by approving/denying all staff financial requests and purchase orders of supplies and equipment, then submitting approved purchase orders and requests to the supervisor for approval, properly securing all property and equipment needs P.D. COMMUNITY RELATION TASKS:Maybe the chairperson or member of an agency or division committee(s)Present info to the board of directors, management, employees, and/or public group(s)Involved in hosting visitors from the community, regulatory offices, and/or other agencies as neededPromote effective partnerships with the Dept. of Homeless Services and the Veteran’s AdministrationEducate staff and residents on the importance of a constructive relationship with local elected officials, community boards, and citizensCooperate with other orgs. in the development of understanding and interest in participating in long-range plans to address the needs of vets who are homelessPromote the benefits and role of Transitional Residence for Veterans in the local community, acting and maintaining as a liaison between local elected officials and community boards, educating citizens in the community on vet issues as they relate to housing and employmentConduct an ongoing review of existing linkages with community providers and seek to extend the program’s linkages to improve the effectiveness and quality of the program, ensuring the data is reviewed and refined in focus groups with case managers and the residence advisory council to determine whether the info can be used to create a plan of action or, as necessary, advocacy to obtain additional service resourcesPerform other job-related tasks as assigned in an organized and detail-oriented manner…Please Note: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily, reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. If you feel that you’re a suitable candidate for this role and would like to join our organization, please submit your resume in response to this ad to contact a recruiter in HR for further related info to the role above or the benefits mentioned below… ICL BENEFITS: PLEASE NOTE: ICL Company Benefits are exclusive to employees working 20+ hours and EDU Leave is 40+ hours ONLY!PAID Orientation and Training + UnionChoice of full and/or partial Health, Dental, and Vision Benefits (spousal and child coverage available too)Life & AD&D Insurance + Medical Flexible SpendingMental Health Services and ProvidersEducational & Parental LeaveTuition & Work-Life AssistanceCommuter Benefits PlanEmployee Assistance ProgramMatching 403B (non-profit)Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc.Discounts on select ticketed purchases provided by Plum BenefitsAnd many more…

Job Description JOB SUMMARY The Associate Program Director is responsible for compliance with all federal, state, and accrediting agencies’ requirements to ensure the continuum of services necessary for each resident in the Program. Assists the Program Director in the administration of residential mental health services within the authority of Executive Management. May be responsible for all or designated part of personnel management, fiscal operations, inventory management, recipient services, safety and welfare of recipients, hiring and training of personnel, directing and coordinating the activities of the staff, and administration of the program. Within the Program Director’s guidelines, establishes clinical procedures and policies for recipients and ensures that program operations meet or exceed agency and regulatory guidelines. Within the Program Director’s guidelines ensures adherence to program philosophy and regulations. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) Assists Program Director in Providing Clinical Services: 1. In the Program Director’s absence or with the Program Director’s authority directs clinical treatment services provided to residents, oversees the development, implementation, and review of service plans to address issues of rehabilitative services provided and mental illness., 2. Maintains a safe and therapeutic environment., 3. Assists the Program Director with the intake and pre-placement process: In the Program Director’s absence or with the Program Director’s authority oversees the intake and pre-placement process: interviews clients, reviews records and other relevant information, performs individual assessments in collaboration with other appropriate staff., 4. Provides clinical oversight of strengths-based assessment and rehabilitative services provided by staff to residents to ensure the quality and that services meet or exceed regulatory guidelines. Provides counseling and crisis intervention to all residents, as required. Monitors counseling performed by staff either individually or with residents in groups to evaluate the quality of the service., 5. Ensures staff is obtaining information, such as medical, psychological, and social factors contributing to the individual’s situation, and that the staff is evaluating the resident’s capabilities. Regularly directs the inspection of case records to evaluate the completeness and quality of treatment plans, quarterly services plan reviews, assessments, medical records, and progress notes. Responsible for the accuracy of data entered into a computer database or manual records and assists the Program Director in collecting, organizing, and submitting client information, e.g., CAIRS, ASFA., 6. Informs staff of the types of clinical and rehabilitative services, recreational activities, and ICL programs available., 7. Reviews crisis assessment of residents with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual resident, and staff actions during a crisis situation., 8. Informs staff of community resources and ensures that staff are accompanying residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance of the resident., 9. Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy., 10. In the Program Director’s absence or with the Program Director’s authority regularly directs meetings concerning clinical issues., 11. In the Program Director’s absence or with the Program Director’s authority coordinates the treatment team, which will include the resident, family/support network, residential staff, community mental health staff (community clinic and/or day treatment program), educational and vocational staff, and other collaterals as appropriate., 12. Coordinates treatment services between program and the day treatment or clinic treatment program and other community resources utilized by residents (i.e., schools, medical and dental care, vocational, recreational, and substance abuse programs)., 13. Maintains frequent contact with the client’s collaterals., 14. Coordinates and arranges transportation for home visits and client appointments, etc., 15. Coordinates discharge planning activities. Assists the Program Director in Directing and Supervising Personnel: 1. With the Program Director’s authority establishes and maintains work schedules in accordance with agency policy and assignments of staff. Responsible for managing the completion of time clock edits of staff with the suspense established by the Human Resources Department., 2. Ensures staff compliance with the agency’s time and attendance policy; recommends disciplinary action to the Program Director for those out of compliance., 3. Assists the Program Director in managing the completion of performance evaluations, recommends staff for the employee recognition award and promotions., 4. Conducts staff supervision in accordance with agency and division policy., 5. Recommends disciplinary actions in accordance with agency and division policy. With the Program Director’s approval conducts disciplinary counseling and completes disciplinary action reports., 6. Reviews authorized staff positions and personnel budget. Recommends changes to authorized staffing patterns and personnel budget to the Program Director., 7. Ensures that staff have attended required in-service training and schedules employees to attend both in-service training and training provided by vendors. Conducts training on clinical subjects, charting, fire safety plan, fire drills, emergency plans and procedures, building security, volunteers and interns, and site-specific exposure control plan., 8. Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination. Responsible for taking complaints of sexual harassment, informing the Program Director of the complaint, and may investigate the complaint (as directed by the Program Director)., 9. Assists in providing oversight in the area of administrative record keeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies., 10. Assists in the management of the orientation of new personnel and adherence to program philosophy and regulations. Assists Program Director in Maintaining Property Accountability: 1. May assist in maintaining accountability and serviceability of all ICL property assigned to the program, to include vehicles. Reports lost stolen, missing, or damaged property to the Program Director. If directed, conducts initial investigations of property that is lost, stolen, missing, or damaged., 2. Recommends the purchase of supplies and equipment; properly secures all property and equipment. Conducts regular inspections of vehicles and property to ensure cleanliness, accountability, and serviceability., 3. Conducts regular inspections of resident rooms to ensure property accountability and serviceability. Establishes key control procedures., 4. Recommends disciplinary action for staff whose negligence resulted in ICL property becoming lost, stolen, missing, or damaged. Assists the Program Director in Providing Quality Assurance Oversight: 1. Assists in ensuring internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the rehabilitative services provided to residents., 2. Assists in the development of a program mission statement and program goals that support the division and agency mission statements and goals. Participates in the development of Quality Assurance and Improvement plans and in the oversight of outcome assessment consistent with these plans., 3. May be directed to coordinate with the Department of Quality Management and the departments in the Administrative Division for staff assistance in the preparation for an audit., 4. Reviews plans of corrective action, incident reports, and program evaluation reports and recommends actions that are needed for improvement., 5. May be directed to provide oversight in submission of statistical data. Assist the Program Director in Assuring Fiscal Control and Accountability: 1. Exercises control over budgets through planning, prioritizing of spending, and monitoring of spending patterns., 2. Recommends approval/disapproval for all purchase orders and financial requests from staff and submits purchase orders and financial requests to the Program Director for approval., 3. Provides oversight of resident funds program. Assists in the development of internal money management procedures., 4. Monitors census, entitlements, and collections to maximize revenue. Assists in maintaining census at expected occupancy levels. Ensures eligibility and subsequent payment from SSI, Medicaid, and other third party funding sources. Assists the Program Director in Assuring Resident and Family/Support Network Involvement: 1. Educates staff in the benefits of resident and family/support network involvement, levels of resident and family/support network involvement, types of resident and family/support network involvement, nature of resident and family/support network involvement, and issues of working with residents and families/support networks., 2. May be directed to develop a program strategy for collaborating with residents and families/support networks and develops activities that foster program-resident and family/support network cooperation, collaboration, and coordination., 3. Assists in fostering the development of consumer involvement committees. Assists the Program Director in Fostering Community Relations and Integration: 1. Assists in promoting Mental Health and Managed Care programs in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness and residential care., 2. Educates staff and residents on the importance of a constructive relationship with local elected officials, community boards, and community citizens., 3. Cooperates with other organizations in the development of understanding and interest participating in long-range plans for residential program development., 4. Develops relationships and written agreements with community resources (i.e., schools, local departments of social services, mental health agencies, psychiatric centers, hospitals, courts, recreational agencies, police departments, etc.) to improve service access for residents in the program. Conducts Investigations: Conducts internal investigations of untoward incidents as directed by the Program Director in accordance with agency policy. General: Willingness and ability to use ICL supplied communication tools (e.g. computers, beepers, telephones, fax, etc.) regularly in the course of conducting business. Compliance with attendance rules and the ability to work on a regular and flexible schedule and has on-call responsibilities. ADDITIONAL TASKS: 1. May be directed to attend division meetings and planning meetings, as required., 2. May be directed to conduct regular inspections of resident rooms and living space., 3. May be responsible for facility maintenance and reports needed repairs to the Director of Real Property Operations., 4. May review drafts, procedures, and job descriptions., 5. May assist the Program Director in hosting visitors from community, regulatory offices, and/or other agencies., 6. May be a member of an agency or division committee(s)., 7. Performs other job-related duties as assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES · Ability to lead a multi-disciplinary staff of professionals and paraprofessionals in providing treatment and rehabilitative services. · Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks. · Ability to manage resources, which includes money, material, time, and people. · Ability to form teams to accomplish tasks. · Serves as a role model to staff and residents. · College level problem solving ability. · QUALIFICATIONS AND EXPERIENCE Master’s degree in Social Work, Psychology, or other human services field plus at least two years’ experience working individuals with serious mental illness and at least one year supervisory experience. #ICLOTHER

Job DescriptionLocations Available: Odyssey House Leadership Center 309-311 6th Street New York, NY 10003 EDGECOMBE RESIDENTIAL TREATMENT PROGRAM 611 Edgecombe Avenue New York, NY 10032 Lafayette 1264 Lafayette Avenue Bronx, NY 10474 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare MAJOR FUNCTIONS: The Director of Residential Treatment Program (OASAS) is responsible for the day to day operation and coordination of an OASAS 819 certified and funded residential services program. She/he is responsible for oversight of job performance, guidance of all program employees and for the direct supervision of designated subordinate staff. The Director of Residential Treatment Program (OASAS) is responsible for maintaining OASAS regulatory compliance and assuring that programs operate in accordance with Odyssey House organizational standards. SPECIFIC DUTIES & RESPONSIBILITIES: • Develop and monitor program systems, policies and procedures., • Maintain good relations with and act as liaison to the state monitoring agency., • Act as liaison to funding and referral sources, the community-at-large, and the corporate officers., • Assure that all Utilization Review, Quality Assurance and Incident Reporting activities are conducted in accordance with Odyssey House policies and applicable regulatory standards., • Supervise the maintenance of adequate and up-to-date records on all residents, as well as supervise record-keeping responsibilities of staff in accordance with applicable regulatory standards and Odyssey House policies., • Ensure clinical and operational support coverage for facility and maintain on call telephone accessibility on an ongoing basis, • Monitor admissions procedure to ensure compliance with OASAS guidelines, • Accurately submit and review data submitted to HRA STARS., • Responsible for ensuring the overall cleanliness and maintenance of the facility; ensure compliance with safety and physical plant standards., • Prepare all proposals and reports as needed., • Acts as resident advocate, assuring that all residents’ rights are respected and that all grievances and complaints are addressed in a timely and equitable manner in accordance with all applicable laws and regulations., • Prepare monthly reports for the Senior Manager responsible for clinical oversight., • Prepare annual work plan., • Responsible for all personnel actions, including recruitment, hiring, evaluation, promotion, disciplinary action and separation of program staff., • Assures that all program staff members are adequately trained, • Provides and implements formal orientation plan to newly hired direct subordinate staff., • Provides direct supervision for designated staff as per Odyssey House policies., • Prepare written annual evaluations on staff under his/her supervision. Review evaluations of all program staff., • Comply with all OASAS regulations and participate in the certification process., • Conduct regular clinical and administrative meetings with staff., • Provide ongoing training for program staff and participate in Odyssey House in-service trainings., • Lead quality management activities., • Other relevant duties as assigned by the applicable Senior Management supervisor.REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES, • Master’s Level Clinical Degree preferred or Bachelor’s Degree and 5 years administrative or clinical experience working with target population., • 2 years experience in administration and one year in a clinical, mental health, housing or chemical dependency setting., • Qualified Mental Health Professional (e.g. LCSW, LMSW, LMHC, CRC, Ph.D., MSN, CASAC etc.)., • Proficiency with computer operation (Microsoft Word, Excel, Electronic Health Record and Outlook programs, • Must be able to work a flexible schedule., • This position will require availability as needed including on call responsibilities. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job DescriptionDescription: The Bridge offers supportive housing and behavioral health services to vulnerable New Yorkers facing behavioral health and substance use challenges. We provide individuals with the tools they need to pursue their dreams and live meaningful lives. The Bridge envisions a world where adults experiencing serious mental illness can live and thrive within their communities. As a recognized leader in developing and operating supportive housing and community-based programs, The Bridge has 70 years of experience helping New Yorkers with mental illness, including those affected by homelessness, incarceration, and institutionalization. Scope of Position: The Program Director oversees daily operations and clinical services at a 41-bed Safe Haven facility in the Bronx, funded by the Department of Homeless Services (DHS). Reporting to the Area Director, the Program Director supervises both operational and clinical staff, ensuring that client-centered services—including case management, psychiatric care, medical services, meals, and housing referrals—are delivered effectively and in compliance with funder requirements. This role requires maintaining strong partnerships with DHS and homeless outreach teams, supporting resident engagement and retention, and fostering a trauma-informed environment. The Program Director ensures that the facility remains clean, safe, and audit-ready at all times while motivating staff to use crisis intervention and de-escalation strategies to support clients experiencing behavioral health challenges. Essential Position Functions: • Directly supervise Case Managers, Housing Specialists, clinical staff, and the Operations Coordinator. Oversee the full scope of client services, including admissions, daily operations, and discharges to stable housing., • Serve as the primary contact for 24-hour crisis intervention; available on call as needed., • Maintain professional relationships with outreach teams, DHS, and subcontracted providers for food and medical services., • Manage personnel activities including recruitment, scheduling, policy development, staff meetings, case conferences, training, performance evaluations, disciplinary actions, and labor/management concerns., • Handle sensitive situations with a high level of discretion and professionalism., • Ensure full compliance with all contractual obligations, including client admissions/discharges, census maintenance, documentation standards, and incident reporting., • Prepare for and facilitate successful site visits, audits, and inspections., • Perform required administrative tasks such as verifying data entry in CARES, monitoring performance indicators, overseeing petty cash, and tracking staff attendance., • Conduct ongoing assessments of building maintenance needs; act as liaison with maintenance staff and ensure compliance with fire safety regulations, cleanliness, repair, and general upkeep of the facility., • Ensure the facility remains neat, clean, and welcoming for all residents at all times., • Participate in staff meetings, supervision sessions, and required trainings., • Obtain F-80 Fire Coordinator Certification and Food Handler Certificate within six months of employment., • Perform any other duties as assigned.Requirements:, • Master’s Degree in a related field required; LMSW, LCSW, or LMHC preferred., • Minimum of 2–3 years of supervisory experience., • Experience working with street homeless populations., • Proven ability to supervise both clinical and operational staff., • Strong interpersonal communication and organizational skills., • Experience with populations facing substance use and mental health challenges., • Deep understanding of issues affecting the LGBTQ+ community., • Demonstrated commitment to advocacy and allyship., • Familiarity with AWARDS, CARES, and BCS systems a plus., • 35 hours per week; variable schedule depending on program needs.

Job Description A Career at Little Flower: Little Flower Children and Family Services of New York is a nonprofit organization that has worked to improve the well-being of children, youth, and families across New York City and Long Island since 1929. Our staff of more than 500 provides prevention services, foster care, residential treatment care, adoption services, and medical and mental health services. A career with Little Flower can be rewarding in so many ways. We are looking for conscientious and caring people who are ready to commit to the work of strengthening families and supporting the well-being of children. If you’re looking for a career where you can truly make a difference, we hope you will consider joining our team. Summary of Job Description: We are seeking a highly motivated and experienced Information Services Manager to lead and support a team of software development engineers (SDE) managing the Electronic Health Record (EHR) system at the agency and its evolution. The ideal candidate will possess expertise in Object-Oriented Programming (OOP), SQL, PHP, and MySQL to drive system enhancements, ensure regulatory compliance, and optimize clinical and financial workflows. Principal Responsibilities: 1. Technical Leadership & Development: • Design, develop, and modify EHR software using PHP and MySQL, adhering to organizational standards., • Mentor and provide technical guidance to software development teams., • Create detailed process models, technical specifications, and system documentation. 2. Project Management: • Lead end-to-end EHR implementations, including requirements gathering, timeline development, and resource allocation., • Collaborate with vendors and stakeholders to align deliverables with organizational goals., • Proactively identify risks, implement mitigation strategies, and monitor project milestones. 3. EHR System Optimization & Compliance: • Oversee system testing, training, and post-implementation support to ensure seamless adoption., • Configure and optimize clinical billing workflows to maximize reimbursement efficiency., • Conduct quality assurance reviews to ensure data accuracy and compliance with HIPAA, state, and local regulations. 4. Stakeholder Collaboration: • Serve as the primary liaison between clinical teams, IT departments, and EHR vendors., • Lead user acceptance testing (UAT) and workflow integration initiatives., • Monitor system performance metrics and identify opportunities for improvement. Minimum Requirements: • Education: Bachelor’s degree in healthcare informatics, Information Systems, Management, or a related field., • Experience: 5+ years in healthcare IT project management, with a focus on EHR implementations (Netsmart MyEvolv experience preferred)., • Technical Skills: Proficiency in PHP, MySQL, OOP, and SQL; familiarity with data migration tools and workflow analysis., • Regulatory Knowledge: Strong understanding of HIPAA, billing compliance, and healthcare operations., • Soft Skills: Exceptional communication, problem-solving, and leadership abilities; capable of working independently or collaboratively. Preferred Qualifications: • PMP certification or equivalent project management credential., • Experience with tools such as Microsoft Project, Smartsheet, or Jira., • Expertise in vendor management and training methodologies. Travel Requirements: This position can be based out of Brookyln, NY or Wading River, NY (Remote, some travel may be required) Diversity, Equity, Inclusion and Belonging Statement: With more than 250 years of combined experience, Little Flower Children and Family Services of New York and St. John’s Residence for Boys have a long-standing history of serving children, youth, adults and families of color. Our mission, vision and values are grounded in elevating the shared humanity of every staff member, community partner and those with whom we engage. We recognize that our DEIB work is continuously evolving as we strive for equity and inclusion for individuals of all races, ethnicities, genders, sexualities, ages, abilities, religions and lived experiences.

Job Description We are currently hiring a Director of Education Program Services for our William O'Connor- Bay Ridge Preschool. Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. SUMMARY Is responsible for assisting the Director in directing, coordinating, developing and supervising all program components within a service to ensure the most effective and productive utilization of these areas for children served. This includes the direct supervision of all direct care and clinical staff, compliance with all applicable regulations, department development and expanding and attending to all children needs. Has the authority to exercise independent judgment within the framework of established policies and procedures that influence operations. Serves as liaison with all other programs of the Agency and with other agencies and the community particularly with regard to activities/service. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Assistant Director, Program Services will include, but are not limited to the following: • Recruits, interviews, hires, orients, trains, appraises, supervises, disciplines and when necessary, terminates subordinate staff., • Assists with overseeing and directs daily operation of total program including education, clinical, medical, clerical and maintenance., • Prepares various agency required program reports., • Assists with monitoring program budget., • Recommends classroom placements and curriculum design., • Serves as liaison between parents and school districts., • Suggests, develops, coordinates and implements program goals., • Assist with development, implementation and updating program policies and procedures., • Handles communication with community organizations and school districts as directed., • Facilitates transition of children to next appropriate education placement., • Assists with formulating and recommending long range plans for services and programs to be offered and implements as authorized., • Prepares departmental projections and other relevant statistics as recommended. Assists with student placement decisions in other facilities., • Ensures that staff receive all required in-service training. Develops and implements in-service training related to children’s needs., • Takes appropriate measures including periodic area assessments and observations of practices, materials, equipment and environment and provides staff and children with safety training in order to ensure that employees and children are provided with safest and healthiest workplace possible., • Assists with public relations and community education for program., • Completes special projects as requested., • Help plans for department development and expansion., • Assist with developing and implementation Quality Assurance plan for department., • Serves as a standing member of Agency-wide committees., • Keeps abreast of changes in field., • Ability to read, write, speak and understand English, • Excellent oral and written communication skills, • Excellent organizational skills, • Interpersonal skills necessary to interact effectively with coworkers, employees, consumers, families and outside contacts, • Must be able to maintain the strictest confidentiality, • Proficiency in the use of a personal computer and appropriate software and E-Mail system, • Master’s Degree in Special Education, • At least five years of experience as a Special Education Teacher and four years of experience as a School Administrator., • New York State Permanent Certification as a Special Education Teacher, • New York State Permanent Certification as a School Administrator and Supervisor At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal-opportunity employer committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and statuses are encouraged to apply for vacant positions at all levels. Company DescriptionADAPT Community Network is the leading human service not-for-profit and a pioneer in providing cutting edge programs and services for people with disabilities. Every day, we build a more inclusive world for thousands of New Yorkers through education, technology, health, residential and recreational programs in all five boroughs.ADAPT Community Network is the leading human service not-for-profit and a pioneer in providing cutting edge programs and services for people with disabilities. Every day, we build a more inclusive world for thousands of New Yorkers through education, technology, health, residential and recreational programs in all five boroughs.

Job Description Institute for Community Living (ICL) is a non-profit organization servicing the NYC-Metro area and for over 35 years, we’ve provided life-saving care to New Yorkers in need that includes but is not limited to addiction assistance, mental health services, and housing support for all. Proudly doing so, with integrity, love, and respect. Our goal is to have a positive and long-lasting impact on the lives of the people and communities we serve with the hope of providing the care, support, and attention they need. So, it is our pleasure to announce that we are currently seeking a full-time candidate for the role of Housing Coordinator–Entitlement Specialist (HC-ES), to join our team! – Veterans preferred for specific VA Shelter locations. By ICL definition, under the direct supervision of the Program Director, a HC–Entitlement Specialist is someone primarily responsible for promoting the attainment of resident permanent housing goals through ongoing assessment of resident housing needs and preferences, and the development of housing opportunities in the community for homeless individuals or individuals with mental disabilities (i.e., persons properly diagnosed as suffering from mental illness, alcoholism, or substance abuse). MIN. ROLE REQUIREMENTS & PREFERENCES: • LOCATION: New York, NY 10038 + Available 5 Days min. Monday to Sunday, with options for O.T. – Shift: Days & Hours TBD, • EDU/EXP: degree options below MUST be majored and/or concentrating (min. 24 credits) in the following human service fields… social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation/recreation therapy, counseling, sociology, community mental health, child and family studies, speech and hearing – OR – a practicum encompassing a substantial number of activities with the target population, alongside coinciding experience with providing direct services to individuals with mental disabilities – preferably in a shelter setting, • BA Degree and 2+ years of case mgmt., housing services, or relevant human services exp., • BA Degree with 1-year practicum and 1+ years of case mgmt., housing services, or relevant human services exp., • AA Degree and 3+ years of case mgmt., housing services, or relevant human services exp., • GED/HSE or HS Diploma and 4+ years of case mgmt., housing services, or relevant human services exp., • LICENSING:, • CPR & First Aid (to be obtained within 90 days of employment), • Valid State Driver’s ID (CDL, General Class D or Class A, B, or C licensing accepted) – NY, NJ, CT or PA preferred, • Proper attire always – this includes work pants, boots, and outer/inner-wear with the ICL company logo (provided after training) ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Ability to stand, stoop, bend, and stretch for long periods, • Ability to make reasonable and sound evaluative judgments, • Ability to read and understand lease, rental, and utility agreements, • Ability to effectively use computer software such as MS Word and Outlook, • Ability to consistently report for work as scheduled, being on-call if needed, • Knowledge of the causes and processes of mental illness and substance abuse disorder, • Ability to perform medium to heavy manual labor, including lifting objects weighing up to 50+ lbs, • Ability to work in a setting with diverse individuals with mental illness and/or behavioral disorders, • Strong problem-identification and solving skills with an awareness of self and one’s impact on others, • Ability to work both as a team and independently, to help conform to all applicable safety and accountability measures, • Strong communication, listening, interpersonal, writing, and conveying skills – bi-lingual is a plus but not mandatory, • Ability to continually learn and apply knowledge with a willingness to participate in in-service training and development activities, • Ability to learn, understand, and comply with all state and city regulations, policies, and procedures regarding human services, • Ability to facilitate meetings and organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting, • Ability to follow all safety guidelines in accordance with the performance of the tasks mentioned below... HOUSING COORDINATOR TASKS: • Find suitable permanent housing in the community, • Assist in the orientation of new personnel when requested, • Document efforts to locate and secure housing for residents, • Develop and maintain community resource guides for each of the five boroughs, • Develop and maintain relationships with housing providers and the Veterans Administration, • Serve as liaison to the Veteran’s Administration to identify housing for residents that qualify for VA housing, • Comply with attendance and timekeeping rules and report reliably and regularly to work on an ongoing basis, • Maintain up-to-date, accurate individual paper and electronic case records as directed by the Program Director, • Serve as a liaison between the residence and landlords regarding move-in schedules, leases, rent, and utility issues, • Attend regularly scheduled clinical meetings, staff meetings, and supervision as well as in-service training and development activities, • Review the staff communications log and make entries concerning essential elements of information designated by program management, • Immediately report serious incidents, allegations of abuse, incidents, or sensitive situations and complete incident reports in accordance with agency policy, • Comply and promote compliance with all applicable laws, regulations and agency policies helping to strengthen and maintain an ethical organizational culture, • Collaborate with case management staff to understand the specific housing needs and preferences of residents and act accordingly when searching for housing options, • Participate in ongoing reviews of existing linkages for their adequacy and seek to extend the program’s and ICL’s linkages as part of Continuous Quality Improvement ENTITLEMENT SPECIALIST TASKS: • Maintain accurate case notes on each participant’s needs and progress, • Remain abreast of the current applicable rules and regulations for benefit enrollment, • Accompany participants to various government offices to obtain necessary paperwork, • Track participants’ applications for benefits and entitlements and upcoming appointments, • Participate in case conferencing as required; and all other duties as assigned by the Team Leader, • Establish an action plan to obtain the necessary documents and enroll participants in entitlement programs, • Assist participants in the filing of claims for access to entitlements and benefits, including health insurance enrollment, • Assess all intakes to determine that they have state-issued ID and which benefits and entitlements they are eligible for, • Perform other job-related tasks as assigned in an organized and detail-oriented manner…, • Please Note: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. If you feel that you’re a suitable candidate for this role and would like to join our organization, please submit your resume in response to this ad to contact a recruiter in HR for further related info to the role above or the benefits mentioned below… ICL BENEFITS: PLEASE NOTE: ICL Company Benefits are exclusive to employees working 20+ hours and EDU Leave is 40+ hours ONLY! • PAID Orientation and Training, • Choice of full and/or partial Health, Dental, and Vision Benefits (spousal and child coverage available too), • Life & AD&D Insurance + Medical Flexible Spending, • Mental Health Services and Providers, • Educational & Parental Leave, • Tuition & Work-Life Assistance, • Commuter Benefits Plan, • Employee Assistance Program, • Matching 403B (non-profit), • Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc., • Discounts on select ticketed purchases provided by Plum Benefits, • And many more… #ICLSJ

The Revenue Cycle Analyst provides analytic support, problem-solving, and communication with clinic departments on all matters pertaining to revenue cycle needs and key operating indicators (KOIs). Serves as liaison between CRO - Revenue Cycle Management team and the clinical departments in the coor

The Clinical Coding Consulting Manager serves as the supervisor for a defined number of Clinical Pharmacists who primary work as liaison between the Clinical Consultant and the internal adjudication & formulary management system coding teams. This managerial role provides oversight, support and cons

Job Description Due to our phenomenal growth and expansion, Reproductive Medicine Associates of New York, one of the country's top fertility centers, is looking for a Patient Services Coordinator II to join our Brooklyn office. Responsibilities include but are not limited to: • Interacting with patients; practicing effective, courteous communication, • Working the front desk, • Scheduling patient appointments and in-office procedures, • Managing the physician’s schedules and preparing letters and reports and handling special projects as assigned Attributes that are ideal in this role include: • Good judgement and takes initiative., • Interpersonal Skills: approachable, outgoing, and exhibit a professional disposition., • Passionate about providing excellent patient care., • A successful candidate must possess a bachelor's degree., • Strong verbal and reading skills., • Excellent organizational, interpersonal, and writing communication skills are required., • Familiarity with computer applications (Microsoft Suite) is required and with Nextgen is a plus. Starting Pay: $21.63 per hour Benefits: • 401(k), • Dental insurance, • Employee assistance program, • Flexible spending account, • Health insurance, • Life insurance, • Paid time off Schedule: • 8-hour shift, • Day shift, • Holidays (2 per year at our Manhattan office), • Monday to Friday, • Weekends on a rotating schedule (once per month at our Manhattan office)

Job DescriptionGet to Know Rivia Mind At Rivia Mind, we believe great mental health care begins with a human connection. Where We Are: We are a psychiatrist-owned mental health practice rooted in New York City, serving individuals across New York, New Jersey, Connecticut, Florida, and Massachusetts through both virtual and hybrid appointments. How We Support: With a 360°ree; view of each individual, we provide compassionate, science-based care that honors the full complexity of a person's biology, psychology, and life circumstances. We go beyond symptom management with an interdisciplinary care model grounded in collaboration, personalization, and delivered with warmth, respect, and clinical integrity. We bring a high-touch, human-centered approach to every aspect of care, from clinical treatment to operational coordination. Click Here to learn more about our services. Thrive Together: 🌟 Our shared North Star unites us to provide the best patient experience. At Rivia Mind, we cultivate a collegial culture rooted in: • A foundation of shared values and reciprocal support, • A mindset of curiosity, learning, and growth Job Summary We are searching for a quality-driven Patient Operations Coordinator who will provide exceptional customer service. This role will act as the first contact for new Rivia Mind patients, discussing service offerings with a supportive approach, coordinating proper patient/provider matching, assisting in scheduling patient evaluations, and ensuring insurance eligibility. This role demonstrates excellence in every interaction, knowing the importance of the Patient Experience and care towards helping Rivia Mind's mission to grow in the communities it serves. With the support of nine other collaborative team members, this individual will assist new patients interested in Rivia Mind's services. This role follows a hybrid work model, which includes in-person work on designated days. As such, commuting to our workplace as needed is an essential part of the role. The role requires a minimum of one day on-site per week and additional days as needed for office coverage. Our office is located at 274 Madison Ave, Rm 1501, New York, NY 10016 - within a convenient distance from Bryant Park and Grand Central Terminal. Application Window: September 12th, 2025Anticipated Start Date: Early October 2025# of Openings: 1 Job Responsibilities & Qualifications 50% - Patient Intake and Support-Phone, email, text, scheduling, and coordination of patient/provider matching and insurance verification, including from referral and directory sources30% - Ad hoc projects and additional responsibilities across the Patient Operations team, such as missing intakes, waitlist management, bi-annual insurance verification, etc.15% - Cross-department collaboration for patient support, backup support, and knowledge sharing5% - Participation in ongoing training to stay aligned with internal systems, workflows, and evolving operational practices, ensuring consistent and efficient job performance.Responsibilities • Maintain a customer service mindset and demeanor to ensure positive patient experiences and representation of Rivia Mind., • Answer patient phone calls, texts, and email inquiries according to department standards, ensuring professionalism and prompt responses., • Serve as the first point of contact for prospective patients, providing a welcoming and informative introduction to Rivia Mind services, and ensuring a positive initial experience that supports patient engagement and trust., • Demonstrate professionalism and patience when navigating challenging or emotionally sensitive patient interactions., • Maintain patient confidentiality and comply with HIPAA regulations in all communications and documentation., • Approach patient interactions with cultural sensitivity and an inclusive mindset, respecting diverse backgrounds and experiences., • Conducts verification of benefits and updates patient charts with current coinsurance, copay, out-of-pocket, and deductible information., • Contribute to department initiatives such as managing the provider waitlist, processing external referrals, and conducting bi-annual insurance verifications., • Schedule new intakes and inform patients of the next steps for their appointment., • Act as a liaison between patients and providers to ensure sufficient support and positive results., • Support additional department responsibilities that nurture existing patient relationships and support their mental health journey., • Contribute to growth insights and partnership visibility by ensuring accurate intake and processing of external referral information., • Respond promptly and professionally to priority referrals, demonstrating empathy and a commitment to delivering a seamless and supportive patient experience., • Maintain up-to-date knowledge on the insurance plans that the practice accepts, and use reliable resources for accurate benefit and credentialing details., • Support practice workflow as needed by scheduling patients and completing all needed documentation before Intake., • Support cross-team collaboration for the benefit of patient care., • Address patient concerns with empathy and clarity, while effectively communicating the value of Rivia Mind's services. Be present in the office at least once weekly, with additional availability as needed to support team coverage., • Be available in- office to support provider and patient needs as they arise., • Help maintain a clean, organized, and welcoming office environment. Required Education Level: High School Diploma or equivalent Additional Qualifications, Skills & Attributes • 2+ years of customer service experience, • A minimum of 2 years of office administration/receptionist experience is required (filing, phone management, reports, office maintenance), • One year of medical office/healthcare operations experience preferred (referrals, intake process, medical record transfers, and preauthorization), • Experience with communicating and adhering to messaging scripts across different channels (i.e. text, email, phone), • Knowledge of insurance verification processes and explanation of benefit coverage preferred, • Demonstrates flexibility in adapting to various processes as needed., • Experience working in a team environment with the ability to adapt to changing priorities, • Knowledge of mental health professional licenses (MD, NP, SW)., • High attention to detail with exceptional organizational skills, • HIPAA Compliance Knowledge, • Proficient with utilizing a diverse range of technology platforms and systems (Google Suite required, company wide platforms/software like Monday.com and EHR/EMR platforms when applicable)., • Intermediate computer skills and technical aptitude required. Comprehensive Benefits to Support Your Well-being At Rivia Mind, we prioritize the well-being, growth, and success of our team members. Our robust benefits package is designed to provide support in every facet of your life—personal, professional, and financial. Learn more here. Health & Wellness: • Medical Coverage - HDHP, PPO or PPO Buy-Up, • Health Savings Account, Flexible Spending Account, and Dependent Care Account Options, • Dental & Vision Insurance, • Whole-Body Wellness Offerings if Enrolled in one of our three Aetna Medical Plans Time Off & Flexibility:, • Front-Loaded Paid Time Off (PTO), • Observed Holidays & Annual Office Closure, • Medical & Parental Leave (in accordance with State and Federal Laws), • Bereavement Leave / Pet Bereavement LeaveFinancial Wellness:, • Competitive Pay, • 401(k) Retirement Plan and employer match, • Employee Referral Program, • Commuter Transit and Parking Voluntary BenefitProfessional Development:, • Professional Development Stipend after 1st Work Anniversary, • Paid Professional Development Days after 1st Work Anniversary, • Learning & Development ResourcesAdditional Benefits:, • Short-Term & Long-Term Disability, • Group Life/AD&D Insurance, • Employee Assistance Program (EAP), • Voluntary Benefits Compensation & Employment Details Pay Range: $45,000 - $50,000 Pay Type: SalaryDepartment: Patient OperationsSupervisor: Patient Operations ManagerSupervisees: NoneExemption Status: Non-Exempt W-2Work Environment: Hybrid - Fridays In Office Work Schedule: Monday through Friday (Fridays on-site), 10 AM - 6 PM EST Location Eligibility At this time, we are only able to consider applicants whose primary residence is in one of the following states: Connecticut, Florida, Georgia, Kansas, Kentucky, Maryland, Massachusetts, Michigan, New Jersey, New York, Ohio, Pennsylvania, South Carolina, or Texas. Because this is not a solely on-site role, your primary residence must remain in one of these approved states. Please note that residing outside of these states—even temporarily—may result in employment eligibility issues, tax implications, or other regulatory concerns. If your location changes or you're based elsewhere, we encourage you to stay connected for future openings. We appreciate your interest. Compensation Determination Rivia Mind is committed to equal and transparent pay. Please note that the salary range information is a general guideline and combines various labor markets within the US. The range displayed on each job posting reflects the minimum and maximum range of potential pay for this role. It is uncommon for an individual to be hired at or near the top of the range for their role. Our compensation salary ranges or pay rates are determined by various factors. • Job Qualifications, Job Responsibilities, Job Employment Level, Skills Equal Opportunity Employer Rivia Mind is an Equal Employment Opportunity Employer. It is the policy of Rivia Mind to provide equal employment opportunities without regard to race, color, ancestry, religion, sex, gender identity or expression, pregnancy, age, ethnic or national origin, immigration or citizenship status, hair, weight, height, disability, marital status, veteran status, sexual orientation, genetic information/GINA, political affiliation or acticivity, or any other protected characteristic under applicable law. It is also the policy of Rivia Mind that qualified individuals with disabilities receive equal opportunity regarding job application procedures, hiring, and all aspects of the employment process. Rivia Mind is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Rivia Mind to provide reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform the essential job functions, and/or to receive other benefits and privileges of employment, please contact us directly. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. This policy is in accordance with applicable federal, state, and local laws, including Title VII of the Civil Rights Act, the Americans with Disabilities Act, the Age Discrimination in Employment Act, and the Genetic Information Nondiscrimination Act. Employment is contingent upon successful completion of a background check. Applicants must be authorized to work in the United States. We are unable to sponsor work visas at this time. If you need assistance or accommodation due to a disability during the application process, please contact our Talent Acquisition team at .

Job Description The Global Surgical Coordinator provides essential support to all Surgical Services, primarily on weekends and as needed for service gaps. This role ensures seamless coordination of patient care, client communication, appointment management, and procedural support across all surgical areas. The Global Coordinator also performs post-operative callbacks to ensure continuity of care. This role is critical to improving weekend surgical workflow, maintaining communication standards, and enhancing client and referring veterinarian (RDVM) satisfaction. Client, Patient, and Surgical Service Coordination • Answer incoming calls for all Surgical Services and RDVM lines, ensuring timely and professional communication., • Monitoring Surgical Services emails for client and RDVM correspondence; answering client questions, directing them to the onsite surgery service or to come in through the ER as needed, • Act as a liaison between clients, referring veterinarians, staff surgeons, surgical residents, and nursing teams., • Schedule, confirm, and audit appointments, procedures, and surgeries across all Surgical Services., • Maintain and manage surgical waitlists in coordination with service leads., • Ensure all outside medical records, imaging, and diagnostics are obtained prior to appointments in collaboration with the Surgery Scheduling Coordinator.Provide ongoing updates to inpatient owners and assist with discharge planning., • Communicate post-operative outcomes to RDVMs and perform client callbacks in alignment with service protocols., • Present pre-operative and discharge instructions, authorization forms, and review financial estimates with clients as needed., • Monitoring patients PVLs to ensure charges are accurate, medications are prescribed, etc, • Assist with OR flow and patient support, including basic monitoring, under LVT guidance when on-site.Operational and Administrative Support, • Maintain accurate patient records, documentation, and appointment logs., • Support surgical inventory management through monitoring, restocking, and ordering supplies., • Operate standard administrative and clinical equipment (multi-line phones, printers, EMR systems, fax machines, etc.)., • Collaborate with the surgery management team to identify and implement improvements in scheduling, patient communication, and inter-service coordination., • Participate in the development and execution of operational quality control initiatives (e.g., callback compliance, communication audits)., • Assist with departmental projects involving data collection, reporting, and documentation process improvements., • Additional duties as assigned by the Senior Director, LVT Director of OR, and Practice Manager to support the needs of the Surgery Department and broader hospital operations, including coverage for service coordinators PTOQualifications:, • Equivalent work experience accepted (Bachelor's Degree a plus), • Minimum of 2 years veterinary or human medical clerical experience required., • Minimum of 2 years customer service experience required., • Excellent written and verbal communication skills., • Strong organizational skills and ability to manage multiple priorities simultaneously., • Ability to work collaboratively with all levels of staff, clients, and referring veterinary practices., • Proficiency with Microsoft Office Suite, Excel, medical record systems (EMR experience preferred), and scheduling software., • Prior experience in a specialty or surgical practice setting preferredOur comprehensive benefits package includes:, • Competitive salary, • Generous Sign-on bonus, • Generous paid time off, • Tuition assistance, • 50% discount on veterinary care, • 403b matching, • Comprehensive medical, dental, and vision coverage A Commitment to Lifelong Learning: Founded in 1910, the Schwarzman Animal Medical Center is the world's largest veterinary teaching hospital, offering compassionate, collaborative, and cutting-edge veterinary care. Our commitment to innovation has led to the creation of one of the most advanced veterinary facilities in the world. State-of-the-Art Facilities: AMC is currently undergoing a major expansion and renovation. Once complete, this project will transform the hospital's entire 83,000-square-foot space into a state-of-the-art facility unlike any other. Highlights include: A brand-new full floor surgical center, 1.5 Tesla Philips MRI (the exclusive high field MRI for small animals in NYC), 64-slice spiral CT scanner, Electroencephalography (EEG), Elekta Versa HD Linear Accelerator, In-house Laboratory, Ultrasound, Echocardiogram, and Mobile Cone Beam CT A multidisciplinary team of 140+ veterinarians across 20+ specialties: With over 20 specialties and services under one roof, our departments frequently work together to deliver the highest quality of patient care in the veterinary field. Our dynamic array of specialists means that we are the go-to place for complex cases. A Hospital in the heart of NYC: AMC is located in Manhattan, surrounded by leading research and teaching institutions such as Cornell University College of Veterinary Medicine, Weill Cornell Medical School, and NYU. Collaborative research opportunities abound, and our strong focus on education ensures a rewarding career for those passionate about mentoring and advancing veterinary medicine.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Care Experience Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Answer inbound calls, emails, and texts and resolving patient and family concerns or requests efficiently and effectively, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: call answer rates, daily talk time, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, and customer satisfaction scoresRequirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Minimum 2 years experience working in a customer/patient success or support role, • Experience working with young adults and adolescents (healthcare setting preferred), • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, California, Colorado, Illinois, Maine, New York, or Washington. The expected base pay for this role will be between $45,000 and $55,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Provide professional nursing care to patients and proactively support efforts to ensure that standards for patient satisfaction,.Primary liaison between patients, staff and physicians and support the Advanced Care Model.Organize and provide clinical supervision to the specialty patient care team inc

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Flagstone Family Center provides comprehensive case management services to 160 families who are in a Tier II transitional residence program for homeless families. The facility consists of eight (8) four (4) story walk up apartment buildings on the east and west sides of the street. There will be two main entrances: one for the east side of the street and one for the west. Each building contains 20 apartments of varying sizes, each fully self-contained. Position: Client Care Supervisor Reports To: Vice President Location: 196 Amboy Street, Brooklyn, NY 11212 What The Client Care Supervisor Does: • Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders., • Plan and organize program activities to maximize program contract's goals and performance targets., • Provide training and support to staff and team members regarding psychoeducation, mental health assessments and other techniques (i.e., motivational interviewing)., • Develop and implement quarterly training sessions for the continued education and professional development of shelter staff., • Serve as a liaison and develop linkage agreements with other community-based organizations and local mental health service providers, as necessary., • Motivate, coach and counsel direct reporting staff to excel., • Ensure that all direct reporting staff completes all necessary documentations including ILPs and referrals to providers as required., • Ensure that all client charting documentation is up-to-date and reflects services provided such as service plans, re-certifications and psychiatric assessments., • Assist with the development of program content to address residents needs related to housing, substance abuse treatment, mental health and employment., • Provide assistance, interventions and follow-up in regards to critical incidents with clients., • Encourage teamwork among direct reporting staff as well as among peers., • Troubleshoot client and direct reporting staff program problems and make decisions in accordance with program policies, procedures, and protocols., • Conduct and document one-on-on supervision of direct reporting staff to assess and improve work performance i.e. identify training needs, professional development etc., • Overcome resistance to change from clients, direct reporting staff, and supervisors/funders., • Administer constructive discipline to direct reporting staff, as needed., • Monitor clients' progress toward their goals (dates achieved) and document via progress notes., • Review all documentation related to clients' progress for accuracy, completeness, and clarity., • Review and sign time sheets., • Prepare performance appraisals for directed reporting staff., • Conduct chart auditing of client files (i.e., paper and electronically)., • Ensure staff utilization of electronic database and conduct oversight to ensure data integrity., • Manage own time effectively and coordinate program activities to maximize time of direct reporting staff., • Lead and participate in administrative and staff meetings as requested., • Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders., • May prepare marketing materials for the program., • May reach out and market the program to the community in order to recruit clients., • May prescreen clients over the telephone for eligibility and may schedule intake appointments., • May conduct initial intake or assessment of clients and/or clients' families and periodic reassessments., • May have direct client service/program responsibilities in addition to the above., • Experience working with low-income, high-needs families., • Knowledgeable about child development, trauma informed care, culturally affirming and responsive work, and family-based clinical interventions., • Must obtain State Central Registry (SCR) clearance, The Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL) clearance and Criminal history information checks via fingerprinting with New York State Division of Criminal Justice Services prior to start of employment., • Ability to maintain clearances throughout the duration of employment. Compensation: $80,000-$90,000 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR alIAmhv1qB

Job Description World Class Medicine. Purpose-Driven Partnership. Veritas Veterinary Partners offer exciting career opportunities in state-of-the-art facilities across the U.S. Our hospitals, open 24/7/365 and staffed by board-certified specialists, create a collaborative environment where you can work alongside like-minded, caring professionals. If you're passionate about veterinary medicine, this is your chance to thrive in a dynamic, high-quality setting. At Veritas Veterinary Partners, our mission is to build a network of trust and opportunity for veterinary professionals nationwide. We specialize in supporting Specialty and Emergency care hospitals, aligning with your unique goals and medical standards. Veritas, founded by Thomas Scavelli, DVM, DACVS, is dedicated to recruiting top-tier talent and fostering collaboration within our community. With a focus on exceptional care, we bring together highly trained veterinarians, technicians, and teammates committed to our patients' well-being. We believe in Truth in Medicine and Trust in Partnerships, ensuring we always provide the highest standard of care. Come join us and make a meaningful impact on the community you serve. Greater Staten Island Veterinary Services is excited to announce we are hiring Client Service Representatives to support our busy ER and Specialty Practice. If you enjoy being a part of a team of compassionate, dedicated staff members committed to helping animals, then we want to hear from you! The Client Service Representative is one of the most important positions in our emergency/specialty practice as you are on the front lines, there to greet each client who walks in the door, setting the stage for a positive client experience. Our CSRs are ambassadors of GSiVS and will be responsible for checking clients in and out of the hospital, booking appointments, taking payments, and fielding busy phone lines. This position requires experience in a fast-paced customer facing role, and while veterinary experience is preferred, we would happily train and invest in the right candidate. About GSiVS: We are a multispecialty practice with boarded specialists in cardiology and surgery. Why GSiVS: We are not your typical veterinary hospital! We know the winning recipe to maintain the care and compassion that our patients depend upon us to create a safe and supportive space for you to put your skills to use, develop new skills, and be a part of our highly collaborative, fun and friendly team! We are proud to provide the highest standard of care to the patients we serve. About you: • Experience in a client service role is preferable, but will train the right candidate, • Excellent communication skills are expected as you will often act as a liaison between the clients and the clinical staff, • Ability to answer multiple phone lines, • Data entry and attention to detail, • Comfort with taking deposits and discussing financial questions with clients, • Empathy and compassion for our clients, • Ability to be discreet and professional when appropriate Schedule: • Shifts rotate through daytime, mid-day, and evening shifts, to accommodate a fair-work-life balance. One weekend shift will be required. Salary: • $20-$22/hour, depending on experience Benefits: • Competitive salary based on your level of experience, • Health, dental, and vision insurance, with HSA option- some plans paid 100%, • Parental leave, • Retirement Plan – 401K with employer match, • Employee Referral Bonus, • Paid Time off, • Mental health support with Talkspace, • Uniforms provided, • Pet discounts for medical care Greater Staten Island Veterinary Services is located 3135 Victory Blvd, Staten Island, NY 10314. Base Pay$20—$22 USD Veritas Veterinary Partners is an equal opportunity employer. In accordance with the requirements of all applicable federal, state and local laws, we welcome and encourage diversity in the workplace regardless of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Applicants must be authorized to work in the U.S. All current positions require the ability to speak, read, and write English proficiently. Additional fluency in other languages is preferred but not required. For CA applicants please visit our Privacy Policy

Job Description Client Care Coordinator Supervisor PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by Client Care Coordinators (Social Workers) to enhance existing services to homeless families. This includes the completion of a thorough assessment, and the development and completion of a bio-psychosocial for each family upon intake, crisis intervention, counseling, client advocacy, and referrals to government and/or community-based resources. If needed, this individual will ensure that recommendations of achievable goals be implemented on each family’s service plan, leading to permanent housing, and strengthening the overall permanency outcome for clients in shelter. MINIMUM QUALIFICATIONS: • Must be a Licensed Clinical Social Worker (LCSW) in the state of New York upon hire or within three (3) months of hire, • Minimum of 3-5 years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • At least two years of supervisory experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • Knowledge in three or more of the following areas:, • Experience in supervision of social workers, • Experience in client assessment, service plan development, and case management, • Child and adolescent development, • Parent-child relationships, family dynamics, and diagnostic classifications, • Mental health and Emotional/Behavior health, • Child Welfare policies and procedures, • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish a plus, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders, • Guide client care coordinators in the development, implementation, and achievement of program goals, • Handle administrative, operational, and programmatic issues that might affect client care coordinator staff, • Assign cases to client care coordinators for newly admitted clients to be assessed immediately upon admission and managed throughout shelter stay, • Ensure the timely completion of comprehensive bio psychosocial assessments for each client to understand strengths and service needs, • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service, • Enhance the delivery and coordination of mental health and related services to clients in shelter, • Ensure that Client Care Coordinator reports are clearly written and capture assessment findings and recommendations, • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being, • Ensure that Client Care Coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning, and psycho-education for clients, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients as needed, • Ensure that Client Care Coordinators are providing clients with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed, • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups, • Develop and Implement group work to be facilitated by Client Care Coordinators to address family issues, enhance life skills etc., • Ensure that Client Care Coordinators are completing all documentation in a timely manner, • Ensure that Client Care Coordinators assess each client/family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed, • Ensure that Client Care Coordinators complete and discuss exit summaries with each client, and provide clients/families with referrals and supportive services identified in their new community, • Participate in family meetings with case work and housing teams to discuss planning efforts and progress, • Networking and establishing successful linkages with government and community-based organizations to create resources for both families and staff, • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement, • Complete special projects and assignments as needed or identified by leadership, • Must work one late a week from 11 am -7 pm to accommodate both staff and families, • Provide on-call crisis intervention support to Client Care Coordinators, • Perform other duties as assigned CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, and monitors Client Care Coordinators’ maintenance of client records (paper and electronic) by conducting case audits, ensuring both internal and external quality assurance standards are being met in accordance with CRF and DHS standards, • Provides training to new staff and existing Client Care Coordinator staff, • Provide individual and group supervision to Care Coordinators to provide coaching, guidance, and support on service delivery and work performance, • Ensure that high-risk cases are monitored closely and serviced effectively, • Provide Client Care Coordination team with support and guidance on high-risk and challenging cases, • Collects and analyzes data provided on client services to evaluate team success in service delivery, • Provides Client Care Coordination services in the absence or vacancy of Client Care Coordinator staff MEASURABLE AREAS: • Ability to team lead and provide effective supervision, guidance, and oversight of subordinates, • Timely reporting of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations, • Comply with and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture Completion of DHS Monthly Metrics. • Number of biopsychosocials completed, • Number of mental health referrals, • Number of successful referrals (3 MH referrals kept), • Number of substance use referrals, • Number of successful referrals (3 SU referrals kept), • Number of other referrals, • Number of successful other referrals, • Number of linkage agreements finalized, • Number of training sessions conducted, • Number of client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures, • Participate in trainings and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance, • Provide professional development to Client Care Coordinators to enhance skill-sets as it relates to appropriately assessing the needs of clients in shelter, • Work in collaboration with site leadership to provide training and consultation to shelter-based case management team, and to increase the ability of shelter staff to address mental health issues, • Ensure that staff attend CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Collaborative working relationships with and volunteers who aid in the facility, • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area when necessary, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description Client Care Coordinator (Icahn House) PRIMARY FUNCTION/PURPOSE: The Client Care Coordinator is responsible for the overall delivery and coordination of mental health and related services for homeless individuals. The Client Care Coordinator will enhance existing services to include a thorough assessment of clients’ long-term goals at intake, and collaborate with the case management staff to set achievable goals while establishing linkages within the community to ensure the client’s successful progress towards independent living. This individual will work with clients at our Icahn House location in the Bronx, NY. MINIMUM QUALIFICATIONS: • Must be a Licensed Master Social Worker (LMSW) in the state of New York upon hire or obtain licensure within three (3) months of hire, and have a master’s degree in Social Work from an accredited school of social work, • At least one year of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services is strongly preferred, • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish and/or French a plus, • Excellent written and verbal communication skills, • Excellent interpersonal skills and computer literacy in Microsoft-Office are required PRIMARY RESPONSIBILITIES: • Complete a comprehensive bio-psychosocial assessment with each family to understand strengths & service needs, • Provide clear written reports that capture family assessment findings & recommendations, • Assist families that are homeless as they navigate multiple systems & cope with the stressors & anxiety induced by homelessness, • Provide outreach services, crisis intervention, risk assessment, safety planning, & pyscho-education for families, • Prioritize & conduct unit visits to the high-risk families that are in-shelter to coordinate safety planning efforts in the household, • Prepare children & parents to accept services, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of the family, • Make appropriate referrals and facilitate linkages between mental health providers, government agencies, and other related community–based services as needed, • Serve as agency/program liaison between government agencies, community–based organizations, and/or groups, • Improve access to mental health services for families in-shelter by facilitating in person or telehealth services, • Enhance delivery & coordination of mental health & related services, • Work effectively as part of a multi-disciplinary team of service providers to enhance engagement and ensure quality service, • Confer and consult with professional & technical personnel in implementing a multidisciplinary approach to client care & well-being, • Deliver enhanced mental health services: conduct biopsychosocial assessment, provide on-site mental health services (short counseling & brief intervention services), coordinate clinical treatment (clinical care coordination) referral, as well as linkage to care (medication management or psychotherapy) & follow-up, • Promote in-person or telehealth usage by utilizing H+H Express Care & other telehealth service utilization services via other hospitals & mental health providers of the client’s choice, • Utilize DHS Referral Basics: match the need as assessed through the BPS as soon as possible, assist client in scheduling, provide reminders before the appointment, coordinate transportation to the appointment, facilitate access to teletherapy, and provide a warm hand off when possible, • Follow up on referral provided to the client: confirm the client was able to attend, how the session went, and address any concerns or questions the client might have; if a client did not attend assist with rescheduling & addressing any barriers, • Participate in family meetings with case management & housing staff to discuss planning efforts & progress, • Assist clients with completing applications for supportive housing and accompany residents to supportive housing interviews when necessary, • Upon linkage to permanent housing, complete and discuss exit summary with family, and provide the family with referrals and supportive services identified in new community, • Utilize fact sheets, desk guides, and other material resources in delivering mental health services, • Complete all documentation in a timely manner; document services provided, efforts, and outcomes in CARES, • Compile information/data in regard to needed internal and external reports, • Attend professional development training & opportunities; participate in FWC mental health trainings delivered by DHS, • Perform other duties as assigned PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Work in collaboration with staff to build and promote a cohesive and professional working relationship to ensure the delivery of high consistent high-quality services, • Outreach and network with community-based and government agencies to secure resources to assist both clients and staff OTHER REQUIREMENTS (including Physical Demands): • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Magnolia House Women’s Shelter, located in the Brownsville section of Brooklyn, serves 200 single women at any given time. The majority of these clients are diagnosed with mental illness, some dually with chemical addictions as well. Position: Client Advocate Reports To: Clinical Supervisor Location: 1424 Herkimer Street, Brooklyn, NY 11233 What the Client Advocate Does: • Assist program staff by being a client liaison with outside organizations regarding such matters as housing, education, healthcare, social services, legal issues, etc., • Assist clients in attaining their goals by identifying and locating community resources and by referring clients to appropriate services both within and outside CAMBA., • Plan, coordinate and facilitate social/peer support events, including group facilitation for clients to promote wellness and recovery., • Assist clients in developing skills intended to improve: mental health, physical health, activities of daily living (ADL), resistance to alcohol and other drug use and self-advocacy., • Assist clients in recognizing their own individual warning signs of relapse and identifying and developing individual coping strategies., • In collaboration with the case managers, work with clients to break through barriers to client goals and to assist clients in advocating for themselves, specifically in the treatment and recovery process, and in moving toward self-sufficiency., • Prepare marketing materials for the program., • Escort clients to appointments (housing, educational, medical, social service, etc.)., • Assist clients in completing applications for benefits and entitlements, and may process applications on clients’ behalf., • Applicable experience working with either homelessness, mental health or substance use populations., • May be required to become First Aid/CPR certified., • May be required to become certified in overdose prevention. When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR Dbg5xHvniM

Job Description About Presence Presence is the leading provider of teletherapy solutions for children with diverse needs. Through our award-winning technology, Presence connects speech-language pathologists, school psychologists, occupational therapists, and mental health specialists to schools, districts, and organizations nationwide. Our growing network of 2,000+ clinicians has delivered over 7 million teletherapy sessions to K-12 students. We are a remote-first, distributed workforce of 200+ corporate employees, headquartered in New York. We place a high value on "cameras on" engagement, schedule coordination and cross-functional communication to stay connected with each other when working in different places. Many roles require travel to create opportunities to engage in-person with our school partners, our clinicians, and each other. About This Role At Presence, we believe it's our responsibility to help schools ensure their students have access to the specialized services they need. We're seeking high-energy, sales-driven professionals to lead the acquisition, retention, growth and long-term success of key school district partnerships. In this role, you will own and manage a portfolio of strategic accounts, providing exceptional customer success while driving growth through renewals and expansion. Our customers are our most valued asset, and we must ensure they have the best possible experience with Presence. The ideal candidate is results-oriented, excels in consultative selling, and brings a strong track record of success working with large, complex organizations and education systems. Role Responsibilities • Let's get this one out of the way immediately – hit your quota!, • Own and manage a portfolio of school district accounts to ensure satisfaction, retention, and growth through exceptional customer success support and strategic partnership management, • Drive contract growth by identifying, targeting, and securing new stakeholders within a district through outbound prospecting, referrals, asking for introductions to other departments/schools and inbound inquiries, • Lead the full sales cycle from discovery and needs assessment through proposal development, pricing, and contract execution, • Act as a trusted advisor and liaison between Presence and existing clients, ensuring alignment between district needs and Presence's service offerings, • Develop customized solutions based on a deep understanding of district challenges related to special education and mental health service delivery, • Collaborate cross-functionally with internal teams, including clinical services, operations, and marketing, to deliver a seamless customer experience, • Maintain accurate records and forecasting in Salesforce, including tracking activity, pipeline stages, key decision-makers, and deal progress, • Monitor key performance metrics, including renewal rates, new business acquisition, activity generation, customer satisfaction, and revenue growth within assigned accounts and territory, • Prepare and deliver strategic presentations and proposals to district leadership, special education directors, and other key stakeholders, • Lead implementation projects and onboard new and returning customers, • Serve as the internal point of contact for any escalations related to an assigned client, • Develop strong meaningful relationships with our clients and set up regular touch points to drive the relationship and value to our clients and act as their advocate, • Serve as the primary point of contact for clients, looping in other teams as needed to provide exceptional service, • Stay informed on K-12 education trends, funding changes, and competitive landscape to position Presence as a leading solution provider, • Accurately forecast your weekly, monthly, quarterly, and annual bookings and revenue Proven Experience • 4–5+ years of quota-carrying success in K-12, EdTech SaaS markets, • 2 years minimum K-12 experience, • History of selling into school districts/education systems, navigating complex multi-stakeholder cycles and closing high-value contracts, • Consistently hit or exceeded sales targets in prior roles, • Experience leading cross-functional teams on customer-facing projects, • Track record of growing existing accounts—securing renewals, driving upsells, and sustaining top-tier customer satisfaction, • Proactive revenue mindset to build and sustain a healthy pipeline, • Full ownership of KPIs with disciplined daily, weekly, and monthly territory plans, • Trusted advisor to senior education leaders; polished presenter from first pitch through renewal, • Exceptional written and verbal communication across email, calls, onsite meetings, and executive briefings, • Self-starter who thrives in a remote, results-oriented environment, • Curious, growth-oriented learner who masters our solutions, customer pain points, and value-based selling approach, • Passion for helping schools and students with special needs, • Strong self-motivation/entrepreneurial mindset, dedicated to growing services and client base, • Flexibility and adaptability - ability to quickly adjust to changing conditions and maintain a high-performance standard, • Great collaborative and independent problem-solving skills, • Ability to take ownership of the clients health, account growth and conversations, • Comprehensive Medical Coverage includes Dental and Vision, • Flexible PTO, • 11 Company Paid Holidays, • Benefits Package: including 401K savings plan and access to an Employee Assistance Program., • $500 home office stipend, • Paid Life insurance, AD&D. and disability benefits, • Paid parental and caregiving leave., • Eligibility to apply for a Professional Development Scholarship. An employee's starting pay will be determined based on job-related skills, experience, qualifications, geographic location, and market conditions. Salary range is $80,000-100,000 plus variable commission. Where is this position located? • Presence is headquartered in New York, with our clients located throughout the U.S., • This is a remote position based in the US, • Currently hiring for roles prioritizing PST, MST, and CST, • This position reports to the VP of Customer Success, • All employees commit to being available on-camera for our Core Working Hours, noon- 5 pm EST M- F.

Job Description PROS Recovery Specialists establish and maintain a therapeutic relationship with individuals and their families by effectively utilizing clinical skills. They may review the individuals psychiatric, medical and other case records and discuss issues with families and other members of the treatment team; complete admission screening; conduct psychosocial assessments; make treatment recommendations; participate in treatment planning; provide social casework services; provide individual, group, and family therapy; assess availability of services; serve as consumer advocate; develop and implement discharge plans; and coordinate services with community providers. Incumbents advocate to ensure individuals receive appropriate treatment/services that their legal and human rights are protected and promote effective and consistent utilization of services and resources. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Interviews individual after a thorough review of the record to construct the psychosocial assessment., • Obtains psychosocial history by interviewing the individual, the family, significant others, and former service providers to formulate clinical recommendations for therapeutic interventions., • Assesses individuals’ treatment needs., • Prioritizes the individual’s treatment needs; assesses impact of treatment on the individual and the family; assesses ability of significant others to assist in the treatment planning process; and involves the individual and significant others in a comprehensive treatment plan; and in some settings, determines which individuals are appropriate for other levels of care., • Participates in the development of a written comprehensive individualized treatment plan that is based on the assessment of the individuals clinical needs; determines need for services and ensures that referrals for ancillary, support and consultative services are noted and made; reviews and updates individual treatment plan according to all applicable guidelines and in response to clinical change; and ensures that arrangements are made and documented for continuation of care well in advance of individuals planned departure., • May identify, coordinate and plan for the individuals’ financial needs., • May identify and provide intervention to individuals in crisis in a range of settings; or provides consultation to others to enable them to appropriately intervene., • Assesses the individual’s readiness for discharge; identifies needed resources; works with consumers/patients, families and providers to link him/her with appropriate resources; may conduct follow-up visits., • Prepares an outline of objectives and conducts sessions according to treatment program schedule., • Meets with assigned group according to treatment schedule., • Conducts specialized groups to meet the needs of target populations:, • Maintains topic-focused discussion., • Provides opportunities for participation., • Ensures that content of group sessions is consistent with objective of treatment plan and meets the needs of the individual members., • Ensures that individual attendance and participation in sessions is documented., • Documents, within required timeframes, the content and results of group counseling or therapy., • Periodically evaluates the effectiveness of assigned group sessions, and based on the evaluation results, makes any changes indicated., • Provides treatment to family or significant others or advocates for such services:, • Reviews and evaluates the involvement of family/significant others in treatment and carries out corrective action as appropriate and/or makes recommendations and/or referrals for needed services such as mental health issues, safe homes for domestic violence, parenting skills, and how to apply for financial assistance., • Takes a lead role in on-going efforts to increase the involvement of family/significant others in treatment program., • Prepares an outline of family program sessions and objectives., • Facilitates family education session according to treatment plan., • May supervise master’s program level students (MSW, MHC, CAT) Meets with staff on caseload and identified issues., • Prepares performance program and discusses these duties with staff; prepares and completes a written performance program according to agency guidelines; monitors and evaluates performance., • Establishes work schedules; monitors time and attendance taking corrective action where necessary; approves and disapproves requests for time off., • Ability to work with clients, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to develop, evaluate, implement and modify a treatment plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, clients, families, and the public., • Ability to prepare accurate and timely documentation, reports and other written material as assigned using computers and computer software assigned (e.g., IMA, Word, Anasazi, etc.), • Ability to understand and adhere to internal and external laws, rules, and policies, • Ability to secure the cooperation of and work effectively with others New York State approved Limited Permit – Master of Social Worker, Mental Health Counselor, Creative Arts Therapist, licensed by New York State as a Licensed Master of Social Worker, Licensed Clinical Social Worker, Licensed Mental Health Counselor, Licensed Creative Arts Therapist; current, valid registration certificate.

Job Description Classification: Non-Exempt Reports to: Case Management Supervisor Location: Bronx, NY Status: Monday - Friday, 9 am - 5 pm Hourly range: $27.47 - $32.96 Objective: We are seeking a dynamic and engaging Case Manager who has experience working with formerly homeless, (mentally ill single adults/families/ young adults aging out of foster care/individuals with chronic medical conditions including HIV and AIDS) in a supportive housing environment. The Case Manager will be expected to assist this population in stabilizing their lives, maintaining their housing stability, and attaining their physical, emotional, vocational, educational, and social goals. The ideal candidate will have solid clinical knowledge as well as experience working with individuals and or families that have been impacted by mental illness, substance abuse, legal, criminal justice, and medical issues. Additionally, the Case Manager will be passionate about helping people; be a proactive and creative problem solver; and work well both as a part of an interdisciplinary team and independently. The Case Manager reports to the (Program Director/ Case Manager Supervisor). Position Type: This is a full-time position with a regular daytime schedule that may include 1-2 evening/late shifts. Lantern staff may be asked to change the work schedule and hours depending on the operational needs of the site and the agency. Essential Functions: • Collaborate with residents in the development of client-centered, recovery-oriented service plans that identify short and long-term goals., • Provide integrated counseling and case management services that effectively engage residents and promote health and wellness, personal growth, and housing stability., • Utilize a harm reduction approach to support a diverse caseload of formerly homeless individuals around issues of mental health and substance use., • Make referrals and serve as a liaison with various care coordination agencies, health, and mental health providers, substance use programs, and employment providers to secure services., • Actively engage residents through regular apartment visits, community outings, and escorts to appointments as needed., • Develop safety plans for residents and work with the team to de-escalate clients and collaboratively manage crises as they arise., • Assist in the development and implementation of groups and programs that are appropriate for the resident's needs and foster an inclusive, respectful community., • Develop and maintain confidential records for each resident according to the mandated schedule documenting all relevant interventions and assessments as well as correspondence with collateral services., • Collaborate with the Leasing and Compliance team to ensure housing stability., • Participate in staff and clinical meetings and individual supervision to ensure best practices in the performance of role responsibilities., • Participate in a robust training program that includes training in evidenced-based models to ensure the highest level of service is provided to clients. Required Education and Experience: • High school diploma, HSE or GED is required., • A minimum of 2 years' social services experience is required., • Bi-lingual Spanish/English is preferred but not required., • Ability to work independently as well as a member of an interdisciplinary team., • Highly organized and able to manage a diverse caseload of clients with diverse needs., • Able to work well under pressure including in crisis situations and able to be flexible with work schedule when necessary., • Track record of proactive, strength-based work with individuals and families., • Experience with ETO, or other electronic case management systems., • Experience working with evidence-based models, specifically Motivational Interviewing, is preferred. Work Environment: This job operates in a supportive housing site and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Job Description Let’s Connect! Are you ready to embark on a new career endeavor? Join The Doe Fund on our mission to break the cycles of homelessness, addiction, and recidivism. Our flagship Ready, Willing & Able (RWA) program provides paid transitional work experience, transitional housing, advanced occupational training, and comprehensive supportive services to individuals experiencing homelessness. The Doe Fund is also one of New York City’s largest nonprofit developers of permanent affordable and supportive housing, with more than 1,900 units in operation or pre-development. The Doe Fund has an annual operating budget of $80 million and a full-time staff of nearly 500, a significant portion of whom are graduates of our programs. We are seeking a Case Manager for The Doe Fund's newest permanent supportive housing for homeless individuals and families living with HIV/AIDS. The program is designed to provide long-term residential care and twenty-four-hour support services in a community environment that maximizes residents' independence while ensuring their physical and emotional security and well-being. This 255-unit residence will provide housing for 153 individuals and families referred by the New York City HIV/AIDS Services Administration (HASA) and the rest 102 units will be apartments for moderate-income households. The Case Manager is responsible for providing supportive case management services to the residents referred by HASA. The successful candidate will have strong clinical and communication skills along with experience working with the HIV/AIDS population. We offer a competitive salary and a comprehensive benefits package, including medical and dental coverage, paid retirement plan participation, paid sick, personal and vacation time, paid holidays, discounted gym memberships, and more. Key Responsibilities: • Maintain a caseload and provide supportive case management services to these individuals, • Maintain resident records in compliance with agency and funding standards, • Conduct and review assessments, • Develop and implement individual Service Plans and assist residents with achieving their goals geared toward self-sufficiency, • Monitor and ensure residents are linked to healthcare providers, • Provide counseling and crisis intervention as necessary, • Assist residents in securing and maintaining benefits, • Maintain a liaison with community services including hospitals, substance abuse treatment programs, HRA, and mental health programs, • Facilitate groups and activities that promote health and independent living skills development, • Monitor and assist residents with rent payments and budgeting, • Conduct regular unit inspections, • Educate residents about approaches to mental health, • Attend ongoing training to enhance the services provided to the residents, • Assist with the completion of reports as needed, • Bachelor’s Degree in Social Work or relevant field, • Minimum of three years of post-bachelor experience, • Ideal candidate must have a working knowledge of HIV/AIDS, substance abuse, mental illness, and homelessness, • Excellent case management skills including knowledge of benefits in the NYC Metro area, • Sensitivity to community issues and needs, • Outstanding interpersonal and communication skills, both oral and written, • Strong ethical standards, confidentiality, and personal integrity Submit your application for review. Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues. We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Job Description Title: OMH Case Manager Reports to: Program Director Department: Clinical Location: 52 East 126th St. New York, NY 10035 OUR MISSION: Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There’s more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for your mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. MAJOR FUNCTIONS: An Office of Mental Health (OMH) Housing Case Manager plays a crucial role in assisting individuals with mental health challenges to secure and maintain stable housing. The primary responsibilities include conducting assessments, developing personalized service plans, connecting clients with necessary services, and ensuring compliance with housing regulations. The role requires a combination of direct client support, coordination with service providers, and administrative tasks to promote clients' independence and well-being. SPECIFIC DUTIES & RESPONSIBILITIES: • Client Assessment and Service Planning: Conduct comprehensive assessments to identify clients' housing and support needs. Develop individualized service plans with short-term and long-term goals, regularly reviewing and updating them to ensure they meet clients' evolving needs., • Service Coordination: Connect clients to essential services, including medical care, mental health support, substance use treatment, legal assistance, and entitlement programs. Act as a liaison between clients and external organizations to advocate for their needs., • Direct Support and Monitoring: Provide ongoing support through regular home visits (at least one per month) and telephone contacts. Monitor clients' progress toward their goals, document interactions, and adjust service plans as necessary., • Crisis Intervention: Respond to crisis situations promptly, employing de-escalation techniques and coordinating with appropriate services to ensure clients' safety and stability., • Documentation and Compliance: Maintain accurate and up-to-date case records, including service plans, progress notes, and other required documentation. Ensure all activities comply with OMH guidelines and regulations, preparing for audits as necessary., • A bachelor's degree in social work, psychology, or a related field is typically required., • At least one to two years of experience in case management or working with individuals with mental health disorders., • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Opportunity House (COH) is a 62 bed men’s general population shelter funded by New York City Department of Homeless Services located in downtown Brooklyn. COH offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless men are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. Position: Case Manager Reports To: Clinical Supervisor Location: 59-65 Prince Street Brooklyn, NY 11201 What The Case Manager Does: • Conduct initial intake and assessment of clients’ needs and periodic re-assessments., • Create and maintain client electronic and paper files., • Prepare initial psychosocial evaluation and update according to regulations., • Obtain and maintain relevant documentation and release forms from clients (i.e., birth certificate, proof of income, medical documents, release of Personal Health Information, etc.)., • In collaboration with clients, conduct periodic revisions of independent living plans including short-term and long-term client goals., • Assist clients in attaining their goals by identifying community resources and by referring clients to appropriate services both within and outside CAMBA (i.e., On-site medical services and psychiatric services, etc.)., • Work with clients to break through barriers to their goal(s) attainment., • Provide support, training and coordination with the other social services staff., • Assist clients in advocating for themselves in order to gain housing stability., • Recommend and implement strategies to persuade clients to participate fully in the process in order to transition into permanent housing., • Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions., • Document all client encounters via progress notes using DHS CARES Database and printout notes for client’s paper file., • Ensure CARES Database is updated to reflect client request for services (i.e., car fare, appointments, passes, referrals, etc.)., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Provide all required information for weekly/monthly/quarterly/annual reports., • May act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • May schedule appointments for client with referral organizations., • May escort clients to appointments (educational, medical, social service, etc.), • May assist clients in completing applications for benefits and entitlements, and may process applications on clients' behalf., • May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability., • May be required to become First Aid/CPR certified., • May be required to become certified in overdose prevention. Status: Full-time (35 hours per week) (Tuesday-Saturday 9:00AM-5:00PM, 1 late night required) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR MpTljFF0dA

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Atlantic House Men’s Shelter is a 200 bed men’s MICA shelter located in the Brownsville section of Brooklyn. The majority of these clients are dually diagnosed with mental illness and substance abuse. Position: Case Manager Reports To: Clinical Supervisor Location: 2402 Atlantic Avenue, Brooklyn, NY 11233 What The Case Manager Does: The person filling this position is expected, under general supervision, to: (1) immediately formulate a plan and prepare clients for permanent housing placement; (2) engage individuals requiring social service assistance; (3) interview and evaluate clients, formulate Independent Living Plans and goals; and (4) locate and refer to appropriate community resources for clients; including the following: • Conduct initial intake, psychosocial evaluation and assessment of clients’ needs and periodic re-assessments of independent living plans including short-term and long-term client goals, • Create and maintain client electronic and paper files, • Assist clients in attaining their goals by identifying barriers, community resources and by referring clients to appropriate services both within and outside CAMBA (i.e., On-site medical services and psychiatric services, etc.), • Assist clients in advocating for themselves in order to gain housing stability, • Recommend and implement strategies to persuade clients to participate fully in the process in order to transition into permanent housing, • Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions, • Document and update all client encounters via progress notes using DHS CARES Database and printout notes for client’s paper file to reflect client request for services (i.e., car fare, appointments, passes, referrals, etc.), • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization, • May act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • May schedule and escort client to appointments with referral organizations (educational, medical, social service, etc.), • May be required to become First Aid/CPR certified, • May be required to become certified in overdose prevention Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR MxkPFGlh0w

Job DescriptionDescription: Job Title: Alumni & Family Liaison Department: Alumni Care Reports to: Alumni Leadership Team Job Summary: The ideal candidate for the Alumni & Family Liaison position will be someone already working within HRG, possibly a BHT or Case Manager. This person will have an outgoing personality along with healthy boundaries. This position is designed for someone who is passionate about recovery from Substances and/or Mental Healthy Living. The position is a full-time job, requiring flexibility with working flexible hours and a weekend day/night once per month. The Alumni & Family Liaison is a team player passionate about what they do and will work alongside many departments (Alumni/Admissions/Business Development/Clinical/Marketing). The Alumni & Family Liaison’s primary purpose is to be of maximum service to our Alumni and Families from the moment they admit to one of our facilities. Duties/Responsibilities: • Introduce yourself to the client within the first 48 hours of their admission to the facility, • Work with Case Management at the point of initial assessment, • Make contact and introduce yourself to family members via phone within the first 48 hours of clients’ admission to the facility (make sure there is a signed ROI), • Available to clients & family via phone, text, or in person (where clinically approved and appropriate)., • Presence at the facility minimum of 30 hours per week, • Work with the clinical team to facilitate weekly Alumni Orientation/DC group., • Facilitate a weekly Alumni Meeting Night (Bi-Weekly include games, food, beverages), • Be available for the weekly Zoom Alumni Support Group at 7-8p EST, • Be present at all Coining Out Ceremonies, • Meet with Client and go through the Exit Interview SOP Process, • Note in Dazos pts discharge plans, confirm phone number and email Address., • Work with Alumni Systems Administrator to call Alums at specific intervals in their first year and document in Dazos., • Hold a monthly Alumni sponsored event, • Weekly Meeting with the Alumni Care Team, • Introduce Harmony Connect, aka Sober Peer to Alums, and encourage activity, • Always maintain healthy boundaries with Alums and Families Requirements: Required Skills/Abilities: • Must have an outgoing personality and be passionate about your work, • Ability to work as a team member and have management, communication, organizational and interpersonal skills, • Ability to work under stressful conditions and be flexible in relation to department needs, • Knowledge of Joint Commission standards within the department, • Demonstrates proficiency in verbal and written communication skills, • Knowledge of State and Federal statutes regarding patient confidentiality laws, • Knowledge of drug-free workplace policies, • Knowledge of workplace violence, • Ability to quickly learn and adapt to program technologies (CTM, Dazos, KIPU, Teams), • Knowledge of Substance Use Disorder & Mental Health, • Familiar with community resources Education and Experience: • 2+ years of working with people with behavioral health needs (trauma, mental illness and/or substance use disorder), • Experience in providing services in the mental health or substance use community, • Experience working on a multidisciplinary team, • Tenacity and ability to think out of the box and work creatively to engage participants, • Knowledge of the criminal justice system and community resources, • Computer literate. Proficient in Microsoft Office applications, • Excellent verbal and written communication skills Physical Requirements: The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. Working Conditions and Environment: • The work environment characteristics described here represent those an employee encounters while performing this job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions., • The noise level in the work environment is usually moderate. The position is required work in indoor and outdoor environments as needed. Potential exposure to violent situations. No potential exposure to airborne/bloodborne pathogens and other potentially infectious materials.

Job Description Status: Full-time FLSA Classification: Non-Exempt Job Location: East Harlem, New York Reports to: Assistant Program Director Hourly range: $27.47 - $32.96 Objective: We are seeking a dynamic and engaging Case Manager who has experience working with formerly homeless, mentally ill single adults in a supportive housing environment. The Case Manager will be expected to assist this population in stabilizing their lives, maintaining their housing stability and attaining their physical, emotional, vocational, educational and social goals. The ideal candidate will have solid clinical knowledge as well as experience working with individual that has been impacted by mental illness, substance abuse, legal, criminal justice and medical issues. Additionally, the Case Manager will be passionate about helping people; be a proactive and creative problem solver; and work well both as a part of an interdisciplinary team and independently. This is a full-time position with a regular daytime schedule that may include 1-2 evening/late shifts. Lantern staff may be asked to change the work schedule and hours depending on the operational needs of the site and the agency. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Provide integrated counseling and case management services that effectively engage residents and promotes health and wellness, personal growth, and housing stability., • Collaborate with residents in the development of client centered, recovery-oriented service plans that identify short and long-term goals., • Utilize a harm reduction approach to support a diverse caseload of formerly homeless individuals around issues of mental health and substance use., • Make referrals and serve as a liaison with various care coordination agencies, health and mental health providers, substance use programs and employment providers to secure services., • Actively engage residents through regular apartment visits, community outings and escorts to appointments as needed., • Develop safety plans for residents and work with the team to deescalate clients and collaboratively manage crisis as they arise., • Assist in the development and implementation of groups and programs that are appropriate for the residents' needs and fosters an inclusive, respectful community., • Develop and maintain confidential records for each resident according to mandated schedule documenting all relevant interventions and assessments as well as correspondence with collateral services., • Collaborate with the Leasing and Compliance team to ensure housing stability., • Participate in staff and clinical meetings and individual supervision to ensure best practices in the performance of role responsibilities., • Participate in a robust training program that includes training in evidenced based models to ensure highest level of service is provided to clients., • Perform other job-related functions, as assigned. Required Education and Experience: • Bachelor's degree from an accredited school is required., • A minimum 2 years of social services experience required., • Possession of a valid Food Handler’s License, or the ability to obtain one within six (6) months of hire, is required., • Ability to work independently as well as a member of an interdisciplinary team., • Highly organized and able to manage a diverse case load of clients with diverse needs., • Able to work well under pressure including in crisis situations and able to be flexible with work schedule when necessary., • Track record of proactive, strength-based work with individuals and families., • Experience with ETO, or other electronic case management systems., • Experience working with evidence-based models, specifically Motivational Interviewing, preferred, • Preferred. Knowledge of a mental health, substance using or chronically homelessness population, • Preferred. Bilingual Spanish/English. Work Environment: This job operates in a supportive housing site and works with a population who may suffer from mental illness, substance abuse, disability, HIV/AIDS and/or other health issues. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The OCS IS117 Case Manager, in concert with the Community School Director and School Leadership Ensures that Mental Health services are provided to the Community. In Supervision with MH supervisors Responsible for timely and appropriate clinical support resources and referrals. Provide guidance, for assigned students and families to support their success in providing client care services. KEY ESSENTIAL FUNCTIONS • Promotes highly integrated and effective care, a one-CII culture, and adherence to agency values., • Maintains working relationships in the community to bring awareness and education to promote the agency’s services and provides consultation to representatives of other agencies by providing regular reports as needed., • Ensures confidentiality and maintenance of client records in compliance with HIPAA, Policies and Procedures and licensure regulations., • Maintains knowledge of program standards and policies as developed by the agency, licensing and other governing bodies; develops personal and professional knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the art practices; participating in in-service programs., • Provides direct services as Case management supports attendance outreach, parent and student resources as well as build school community, • Create, maintain as well as integrate external partnerships into the school community, • Mental Health Supervisor and CSD Program Director, • Follow-up with students and with referral organizations regarding student contact and progress with referral organization, • Develop attendance improvement strategies in consultation with school personnel to assure that attendance services are in line with those projected in the school, • Obtain student attendance information for each student daily in order to initiate the tracking and documentation of each student in cohort, • Inform CSD (Director) DOE Counselor of students in need of referral services, • Provide all required information for daily/weekly/monthly/quarterly/semester/annual/academic year reports, • Support the Parent Coordinator, CSD and leadership in marketing materials for the program, • Reach out and market the program to the families/community in order to recruit students, • Support the Program Planning of School events (i.e family events, leadership activities), • Participate in meetings/conferences with parents, School Liaison, School-based Teams/personnel and teachers for continuous dialogue communication about student’s attendance, • Input student attendance data into automated database, • Through Partnership and Networking, Outreach to outside organizations regarding such matters as education, healthcare, housing, legal issues, etc. as resources for students, • Conduct home visits, • High School Diploma or GED required., • Associate Degree and Bachelor’s degree preferred., • Minimum of six (6) years of experience in case management., • Must obtain Mandated reporter (2 hours) training/certificate required., • Must complete Integrated Mental Health/Addictions Treatment Training (IMHATT) Certificate within three (3) months of hire date., • Must be team oriented and possess a positive attitude with a willingness to be flexible and helpful., • Must be able to multi-task with strong organizational skills., • Excellent interpersonal skills and able to communicate both verbally and in written form., • Commitment to cultural diversity and sensitivity. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description We are a dynamic, fast-paced ABA (Applied Behavior Analysis) company dedicated to delivering high-quality services to individuals and families. Our team thrives on collaboration, efficiency, and compassionate care. We’re looking for a driven Case Coordinator to join our growing organization and play a crucial role in ensuring seamless care delivery. Position Summary: As a Case Coordinator, you’ll serve as the vital link between clients, families, and the clinical team. You will oversee the daily operations of assigned cases, ensure continuity of care, and maintain the integrity and efficiency of our services. This role requires strong organizational skills, excellent communication, and the ability to manage multiple priorities in a high-energy environment. Key Responsibilities: • Act as primary liaison between clients, families, Behavior Analysts (BCBAs), and Behavior Technicians (RBTs)., • Coordinate and manage staff schedules to ensure consistent coverage and continuity of care., • Monitor session completion and attendance; resolve scheduling conflicts promptly., • Facilitate communication across care teams to align goals, treatment plans, and client needs., • Track caseload viability, staffing levels, and session data to ensure optimal service delivery., • Support onboarding of new staff and clients as needed., • Problem-solve quickly and effectively in a constantly evolving environment. Apply Today! Be part of a team that is making a meaningful impact every day. We look forward to meeting you! Requirements • 1+ years of experience in case management, healthcare coordination, ABA, or a related field preferred., • Excellent interpersonal and written/verbal communication skills., • Highly organized with strong attention to detail and follow-through., • Able to thrive in a fast-paced, multi-tasking environment., • Proficient in scheduling software or EHR platforms (e.g., Central Reach, Passage Health). Job Title: Case Coordinator – ABA Services Location: Brooklyn, NY Schedule: Full-Time | Monday – Friday | 9:00 AM – 5:00 PM Pay Rate: $25 – $30 per hour • Collaborative and supportive team culture, • Career growth opportunities within a mission-driven organization, • Training and professional development, • Competitive hourly rate based on experience

Job Description Let’s Connect! Are you ready to embark on a new career endeavor? Join The Doe Fund on our mission to break the cycles of homelessness, addiction, and recidivism. Our flagship Ready, Willing & Able (RWA) program provides paid transitional work experience, transitional housing, advanced occupational training, and comprehensive supportive services to individuals experiencing homelessness. The Doe Fund is also one of New York City’s largest nonprofit developers of permanent, affordable, and supportive housing, with more than 1,900 units in operation or pre-development. The Doe Fund has an annual operating budget of $73 million and a full-time staff of nearly 500, a significant portion of whom are graduates of our programs. We are seeking a Case Manager for The Doe Fund's newest permanent supportive housing for homeless individuals, including veterans living with a severe mental illness and/or history of substance use. The housing program is designed to provide long-term residential care and twenty-four-hour support services in a community environment that maximizes residents' independence while ensuring their physical and emotional security and well-being. This 90-unit residence will provide housing for 54 individuals referred by the NYC Human Resources Administration (HRA), and the rest 36 units will be apartments for affordable to low-income households. The Case Manager is responsible for providing supportive case management services and counseling to the residents referred by HRA. The successful candidate will have strong clinical skills and experience working with individuals diagnosed with co-occurring disorders and/or trauma. We offer a competitive salary and a comprehensive benefits package, including medical and dental coverage, paid retirement plan participation, paid sick, personal, and vacation time, paid holidays, discounted gym memberships, and more. Key Responsibilities: • Maintain a caseload of individuals diagnosed with serious mental illness and/or substance use disorder and provide supportive case management services to them, • Develop and facilitate therapeutic groups for residents, • Maintain resident records in compliance with agency and funding standards, • Conduct and review assessments, • Develop and implement individual Service Plans and assist residents with achieving their goals geared toward self-sufficiency, • Monitor and ensure residents are linked to appropriate treatment and services, • Provide counseling and crisis intervention as necessary, • Assist residents in securing and maintaining benefits, • Maintain a liaison with community services, including hospitals, substance abuse treatment programs, HRA, and mental health programs, • Monitor and assist residents with rent payments and budgeting, • Conduct regular unit inspections, • Educate residents about approaches to mental health and substance use, • Compile resources on mental health information and treatment strategies, • Attend ongoing training to enhance the services provided to the residents, • Assist with the completion of reports as needed, • Other duties as assignedThe Ideal Candidate:, • You have a Bachelor's degree in Social Work or a relevant field., • You have at least 3 years of experience working with homeless individuals diagnosed with serious mental illness and/or substance abuse disorder and/or in trauma settings, • You have expertise in Evidence-Based Practice, including Critical Time Intervention, Motivational Interviewing, and Harm Reduction techniques, • You have excellent clinical and case management skill,s including knowledge of benefits in the NYC Metro area, • You are sensitive to community issues and needs, • You have outstanding interpersonal and communication skills, both oral and written, • You have strong ethical standards, confidentiality, and personal integrity, • You are computer proficient (i.e., email, Microsoft Word, Excel, and PowerPoint) Submit your application for review. Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues. We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Job DescriptionBenefits: • Travel Stipend, • 401(k) matching, • Bonus based on performance, • Health insurance Responsibilities • Serve as a liaison between specialty pharmacies, prescribers, and insurance providers to ensure seamless access to prescribed medications and clarify any prescription-related needs., • Monitor market trends and competitor activity to adjust strategies, identify potential growth areas, and implement best practices for marketing and patient access., • Focus on sales/marketing efforts to promote the pharmacys services and secure referrals from providers, contributing to growth in patient enrollment and medication access., • Utilize sales strategies to target and expand market presence, identify new opportunities, and increase awareness of the pharmacys offerings among key stakeholders in the healthcare ecosystem., • Provide exceptional customer service, ensuring that both internal and external customers (patients, providers, pharmacy staff) receive timely and accurate support., • Maintain frequent communication with patients, providers, and pharmacies, clarifying prescription orders and resolving any issues., • Coordinate efforts with providers and specialty pharmacies to improve patient turnaround times and ensure optimal medication access., • Manage and prioritize multiple initiatives, resolving complex cases independently and efficiently, while maintaining a focus on customer satisfaction and outcomes., • Leverage marketing tactics, including digital communication, educational resources, and outreach, to effectively promote the pharmacys services and increase patient engagement.Requirements, • Preferred experience in a health care setting, preferably within a specialty pharmacy environment., • Strong understanding of medication administration processes and patient care standards., • Familiarity with medical terminology related to pharmacy practices, medications and prior authorization process., • Previous experience as a pharmacy technician is highly desirable., • Excellent communication skills with the ability to build rapport with healthcare professionals and patients alike., • Ability to work independently and as part of a collaborative team focused on enhancing patient service., • Commitment to ongoing professional development in the field of specialty pharmacy.Qualifications:, • High School Diploma or GED required, • Associate or bachelors degree preferred, • 1+ years of pharmacy/medical work experience or related field, • Strong customer service, communication, and sales skills, • Proven ability to manage multiple accounts and projects independently, • Understanding of product and payer reimbursement landscapes, • Ability to work collaboratively with a variety of stakeholders, including medical offices, pharmacies, and insurance companies, • Valid drivers license required, • Must be willing and able to drive from office to office within the assigned area (TBD)Preferred Skills:, • Previous experience in sales, marketing, or customer relationship management within the healthcare industry, • Full Time, • On-siteSchedule:, • Monday to Friday, • 40 Hours weeklyPay Rate:, • Bi-weekly, • $22-30 hourly (based on experience)Benefits:, • Paid time Off, • Medical Insurance, • 401k (Matching), • Travel Stipend, • Bonus based on performanceLocation: BRONX NY

Job Description PROS Recovery Specialists establish and maintain a therapeutic relationship with individuals and their families by effectively utilizing clinical skills. They may review the individuals psychiatric, medical and other case records and discuss issues with families and other members of the treatment team; complete admission screening; conduct psychosocial assessments; make treatment recommendations; participate in treatment planning; provide social casework services; provide individual, group, and family therapy; assess availability of services; serve as consumer advocate; develop and implement discharge plans; and coordinate services with community providers. Incumbents advocate to ensure individuals receive appropriate treatment/services that their legal and human rights are protected and promote effective and consistent utilization of services and resources. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Interviews individual after a thorough review of the record to construct the psychosocial assessment., • Obtains psychosocial history by interviewing the individual, the family, significant others, and former service providers to formulate clinical recommendations for therapeutic interventions., • Assesses individuals’ treatment needs., • Prioritizes the individual’s treatment needs; assesses impact of treatment on the individual and the family; assesses ability of significant others to assist in the treatment planning process; and involves the individual and significant others in a comprehensive treatment plan; and in some settings, determines which individuals are appropriate for other levels of care., • Participates in the development of a written comprehensive individualized treatment plan that is based on the assessment of the individuals clinical needs; determines need for services and ensures that referrals for ancillary, support and consultative services are noted and made; reviews and updates individual treatment plan according to all applicable guidelines and in response to clinical change; and ensures that arrangements are made and documented for continuation of care well in advance of individuals planned departure., • May identify, coordinate and plan for the individuals’ financial needs., • May identify and provide intervention to individuals in crisis in a range of settings; or provides consultation to others to enable them to appropriately intervene., • Assesses the individual’s readiness for discharge; identifies needed resources; works with consumers/patients, families and providers to link him/her with appropriate resources; may conduct follow-up visits., • Prepares an outline of objectives and conducts sessions according to treatment program schedule., • Meets with assigned group according to treatment schedule., • Conducts specialized groups to meet the needs of target populations:, • Maintains topic-focused discussion., • Provides opportunities for participation., • Ensures that content of group sessions is consistent with objective of treatment plan and meets the needs of the individual members., • Ensures that individual attendance and participation in sessions is documented., • Documents, within required timeframes, the content and results of group counseling or therapy., • Periodically evaluates the effectiveness of assigned group sessions, and based on the evaluation results, makes any changes indicated., • Provides treatment to family or significant others or advocates for such services:, • Reviews and evaluates the involvement of family/significant others in treatment and carries out corrective action as appropriate and/or makes recommendations and/or referrals for needed services such as mental health issues, safe homes for domestic violence, parenting skills, and how to apply for financial assistance., • Takes a lead role in on-going efforts to increase the involvement of family/significant others in treatment program., • Prepares an outline of family program sessions and objectives., • Facilitates family education session according to treatment plan., • May supervise master’s program level students (MSW, MHC, CAT) Meets with staff on caseload and identified issues., • Prepares performance program and discusses these duties with staff; prepares and completes a written performance program according to agency guidelines; monitors and evaluates performance., • Establishes work schedules; monitors time and attendance taking corrective action where necessary; approves and disapproves requests for time off., • Ability to work with clients, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to develop, evaluate, implement and modify a treatment plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, clients, families, and the public., • Ability to prepare accurate and timely documentation, reports and other written material as assigned using computers and computer software assigned (e.g., IMA, Word, Anasazi, etc.), • Ability to understand and adhere to internal and external laws, rules, and policies, • Ability to secure the cooperation of and work effectively with others New York State approved Limited Permit – Master of Social Worker, Mental Health Counselor, Creative Arts Therapist, licensed by New York State as a Licensed Master of Social Worker, Licensed Clinical Social Worker, Licensed Mental Health Counselor, Licensed Creative Arts Therapist; current, valid registration certificate.

Job Description Classification: Non-exempt Location: Melrose Section, Bronx N.Y. Position Type: Full-time position Monday - Friday 9am - 5pm Hourly range: $27.47 - $32.96 Objective: We are seeking a dynamic and engaging Case Manager who has experience working with formerly homeless, mentally ill single adults, families, and young adults aging out of foster care in a supportive housing environment. The Case Manager will be expected to assist this population in stabilizing their lives, maintaining their housing stability, and attaining their physical, emotional, vocational, educational, and social goals. The ideal candidate will have solid clinical knowledge as well as experience working with individuals and or families that have been impacted by mental illness, substance abuse, legal, criminal justice, and medical issues. Additionally, the Case Manager will be passionate about helping people; be a proactive and creative problem solver; and work well both as a part of an interdisciplinary team and independently. Essential Functions: • Provide integrated counseling and case management services that effectively engage residents and promote health and wellness, personal growth, and housing stability., • Collaborate with residents in the development of client-centered, recovery-oriented service plans that identify short and long-term goals., • Utilize a harm reduction approach to support a diverse caseload of formerly homeless individuals around issues of mental health and substance use., • Make referrals and serve as a liaison with various care coordination agencies, health, and mental health providers, substance use programs, and employment providers to secure services., • Actively engage residents through regular apartment visits, community outings, and escorts to appointments as needed., • Develop safety plans for residents and work with the team to de-escalate clients and collaboratively manage crises as they arise., • Assist in the development and implementation of groups and programs that are appropriate for the resident's needs and foster an inclusive, respectful community., • Develop and maintain confidential records for each resident according to the mandated schedule documenting all relevant interventions and assessments as well as correspondence with collateral services., • Collaborate with the Leasing and Compliance team to ensure housing stability., • Participate in staff and clinical meetings and individual supervision to ensure best practices in the performance of role responsibilities., • Participate in a robust training program that includes training in evidenced-based models to ensure the highest level of service is provided to clients. Required Education and Experience: • High school diploma, HSE or GED is required., • A minimum of 2 years of social services experience required., • Ability to work independently as well as a member of an interdisciplinary team., • Highly organized and able to manage a diverse caseload of clients with diverse needs., • Able to work well under pressure including in crisis situations and able to be flexible with work schedule when necessary., • Track record of proactive, strength-based work with individuals and families., • Experience with ETO, or other electronic case management systems., • Experience working with evidence-based models, specifically Motivational Interviewing, is preferred., • Preferred: Knowledge of HIV/AIDS, mental health, substance use, or chronically homeless population. Work Environment: This job operates in a supportive housing site and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Job Description Responsibilities: • Intake and assessment for individuals seeking assistance, • Triage counseling, • Mediation for internal conflicts, • Engagement of adolescents into program structure (harm reduction philosophy, rules, mutual respect), • Support Drop-in staff in providing youth access to daily living needs (food, clothes, hygiene supplies, space to rest), • Provide supportive and crisis intervention counseling utilizing a trauma-based intervention (ARC) for youth with more complex mental health needs and challenges, • Provide trainings on overdose prevention, Narcan, as well as provide syringe exchange and other harm reduction supplies with clients, • Collaborate and coordinate with on- site mental health providers to ensure clients access to care, • Work in collaboration with therapist and Supervising Social Worker (SSW) to help develop treatment plans for youth with special needs experiencing severe mental health challenges, • Provide assistance to SSW in facilitation of clinical group process and debriefs, • Collaborate with SSW in identifying trainings around staff development, • Provide support to Supervising Coordinators and Coordinators in absence of directors around scheduling and oversight of the space, • Serve as an advocate and liaison for clients negotiating the shelter system and other social service programs, • Enrollment of clients for Public Assistance & SNAP, • Coordinate with social worker in assessing clients’ eligibility and assist with processing for SSI benefits, • Assist youth in application for Supportive Housing and SSI, • Complete psychosocial reports on youth for Supportive Housing & SOAR screening tools for SSI, • Advocacy on behalf of under 18-year-old clients for Administration for Children’s Services support, • Facilitate self-care and coping and risk reduction support groups, • Provide group led facilitation and conducting of educational presentations on HIV/AIDS, risk reduction and other topics related to sub-populations of homeless youth, • Conduct outreach to homeless and street involved young people, as assigned, • Assist in community outreach and trainings on harm reduction techniques, including Narcan training; overdose prevention; fentanyl testing, • Escort homeless youth to appropriate services and provide transportation as part of case plan, • Preparation of case records, prepare monthly and quarterly statistical reports, • Maintain routine administrative responsibilities to include the preparation of correspondence, maintaining files, mail, email, and telephone., • Participate at staff trainings, staff meetings and staff group process workshops & case conferencing, • Petty Cash reconciliation, • Identification of new resources appropriate for population, • Provide wellness and recreational (engagement) activities, • Coordinate services with other Streetwork staff and on-site legal, medical, and psychiatric service providers, • All Streetwork program sites and staff, • All internal Safe Horizon programs and departments that can comprehensively support the client and case plan, • Compassionate approach to others and openness to new ideas, • Dynamic energy, able to multi-task and negotiate multiple demands on attention, • Non-judgmental approach and ability to empathize with others, • Clear and concise verbal and written communication skill, excellent interpersonal and organizational skills, • Genuine interest in working with disenfranchised youth and young adults, • Understanding of social service systems and how to provide advocacy for clients navigating systems, • Basic knowledge of Supportive Housing and SSI eligibility process, • Personal experience with street survival activities (homelessness, gangs, drug economy, sex industry) with three years separation from involvement in these activities. Deep understanding of the relationship between personal experience and professional standards., • Understanding of harm reduction perspective, • Experience working with youth who have Co-occurring Disorders, • At least 1 year working with the homeless youth, or harm reduction AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $23.63 - $26.37 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description MEDICAL ASSISTANT/CLERK Full Time New York, NY The “TRUE HEALTH” and HEALTHCARE FOR ALL WOMEN OB-GYN. is a for-profit healthcare organization with 7 health centers, providing primary care and preventative medicine in the following locations in Nassau County, Queens, and Brooklyn. As privately qualified health centers, we serve the individuals in our communities, providing enhanced services, expanded hours and reduced prescription pricing, while raising the level of care. We treat patients regardless of income, residency, or immigration status. The TRUE HEALTH offers a stable employment opportunity with a growing company, and competitive base compensation along with health and dental insurance, paid time off, 401-K with company match, paid holidays, employee discounts and much more. Our Mission The mission of TRUE HEALTH is to provide access to equitable, comprehensive, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality extensive patient centered care. Our Vision Creating healthier communities by transforming the health care system one person at a time. JOB TITLE: Medical Assistant REPORTS TO: Nurse manager, Practice Manager The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of this position. About the Role: The Medical Assistant plays a crucial role in ensuring the smooth operation of healthcare facilities by providing essential support to medical professionals and enhancing patient care. This position involves a combination of clinical and administrative tasks that contribute to the overall efficiency of the healthcare team. The Medical Assistant will be responsible for preparing patients for examinations, assisting with procedures, and managing medical records. By effectively communicating with patients and healthcare providers, the Medical Assistant helps to create a welcoming and organized environment. Ultimately, this role is vital in promoting patient satisfaction and ensuring high-quality healthcare delivery. Minimum Qualifications: • High school diploma or equivalent., • Completion of a medical assistant training program or equivalent experience., • High School Diploma or equivalent required, • Medical Assistant Certification required, • Basic CPR (BCLS) Certification, • Two years’ experience working in the health care field, • Capacity for covering Medical Assistants at all sites as needed, • Bilingual in English and Spanish/Creole required., • Experience in a clinical setting, particularly in a medical office or hospital., • Certification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA)., • Prepare patients for examinations by taking vital signs, medical histories, and assisting with physical exams., • Perform phlebotomy and specimen processing, ensuring proper sterilization and handling of medical instruments., • Assist healthcare providers during examinations and procedures, providing necessary support and ensuring patient comfort., • Manage administrative tasks such as answering phones, scheduling appointments, and maintaining accurate patient records., • Collaborate with the healthcare team to ensure seamless patient care and follow-up on treatment plans., • Promptly greets, assists, and directs patients and visitors in a pleasant and professional manner., • Responsible for patient check-in, registration, and check-out., • Instructs patient/guardian of documentation required for visit. On subsequent visits, verifies demographic and billing information to ensure accuracy., • Obtains patient demographic and insurance information, verifies insurance eligibility, and enters accurate information in the electronic health record., • Provides patients with an explanation of all registration forms, obtain patient/guardian signatures on required consents and acknowledgements, and scan all accurately completed registration forms in the electronic health record., • Navigates through insurance portals and accurately interprets coverage information such as the plan coverage description, copayment, primary care provider, etc./, • Schedules patients’ appointments in accordance with criteria established by the health center., • Performs appointment reminder calls and no-show calls., • Performs other clerical duties such as filling, photocopying, and scanning of medical records., • Assists with the preparation of patients prior to seeing practitioners., • Assists the practitioners with patient care in the conduct of clinical examinations and materials preparation, i.e., dressing changes, Pap Smear, etc., • Acts as a translator for patients as needed, • Responsible for taking vital signs, administering tuberculin tests, and performing procedures for specimen collection, routine eye screening, hearing tests, hematocrit, urinalysis, and urine culture, • Performs EKG and simple laboratory procedures, • Distributes lab reports to practitioners for review, • Provides patient counseling regarding procedures (Ex. lab tests), • Assist in the maintenance of inventories and stocking of supplies in examination rooms, nursing, and lab areas, • Maintains logs of required data as needed, • Communicates and coordinates with clinical and school staff to ensure timely patient care., • Acts as the patient’s advocate and liaison for preservation of patient's rights, • Participates in off-site screening projects as needed, • Participates in departmental QA and other patient related committees as needed, • Participates in outreach and community screenings as needed, • Participates in case management and patient surveys in maintaining quality assurance The required skills of medical assisting, phlebotomy, and vital signs monitoring are essential for daily patient interactions and clinical procedures. Proficiency in using medical instruments ensures that the Medical Assistant can assist healthcare providers effectively during examinations and treatments. Strong communication skills are vital for answering phones and scheduling appointments, as they help create a positive experience for patients. Attention to detail is crucial when processing specimens and maintaining accurate medical records, as it directly impacts patient care. Additionally, the ability to work collaboratively with a healthcare team enhances the overall efficiency and effectiveness of the medical practice. SALARY: $18.00/hour MORE INFORMATION: This is a non-exempt position. The TRUE HEALTH provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, gender, marital status, sexual preference, and orientation, or non-disqualifying physical or mental handicap/disability in each aspect of the human resources function. Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The TH shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Description THE ORGANIZATION The Center for Justice Innovation is a community justice organization that centers safety and racial justice. Since our founding in 1996, the Center has partnered with community members, courts, and the people most impacted to create stronger, healthier, more just communities. Our decades of experience in courts and communities, coupled with our field-leading research and practitioner expertise, help us drive justice nationwide in innovative, powerful, and durable ways. For more information on how and where we work, please visit . The Center is a 900-employee, $130 million nonprofit that accomplishes its vision through three pillars of work: creating and scaling operating programs to test new ideas and solve problems, performing original research to determine what works (and what doesn’t), and providing expert assistance and policy guidance to justice reformers around the world. Operating Programs The Center’s operating programs, including the award-winning Red Hook Community Justice Center and Midtown Community Justice Center, test new ideas, solve difficult problems, and attempt to achieve systemic change within the justice system. Our projects include community-based violence prevention programs, alternatives to incarceration, reentry initiatives, and court-based initiatives that reduce the use of unnecessary incarceration and promote positive individual and family change. Through this programming, we have produced tangible results like safer streets, reduced incarceration, and improved neighborhood perceptions of justice. Research The Center's research teams are staffed with social scientists, data analysts, and lawyers who are academically-trained or have lived experience and who conduct research in the U.S. and globally on diverse criminal-legal system and justice issues. Their work includes evaluating programs and policies; conducting exploratory, community-based studies; and providing research translation and strategic planning for system actors. The Center has published studies on topics including court and jail reform, intimate partner violence, restorative justice, gun violence, reentry, sixth amendment rights, and progressive prosecution. The research teams strive to make their work meaningful and actionable to the communities they work with, policymakers, and practitioners. Policy & Expert Assistance The Center provides hands-on, planning and implementation assistance to a wide range of jurisdictions in areas of reform such as problem-solving courts (e.g., community courts, treatment courts, domestic violence courts), tribal justice, reducing incarceration and the use of fines/fees and reducing crime and violence. Our current expert assistance takes many forms, including help with analyzing data, strategic planning and consultation, policy guidance, and hosting site visits to its operating programs in the New York City area. Center Support A dedicated support team within the Center ensures the smooth functioning of operations across various domains, including finance, legal, technology, human resources, fundraising, real estate, and communications. Comprising 15% of the organization's staff, these teams provide essential infrastructure support and innovative solutions aligned with the Center's mission and values. THE OPPORTUNITY Brooklyn Justice Initiatives (BJI), the largest operating project of the Center, seeks to re-engineer the experience of criminal court in Brooklyn, New York, by providing judges and attorneys meaningful alternatives to bail, fines, and jail sentences. Operating out of Kings County Criminal Court along with community-based offices, BJI is a team of social service providers, court-based resource coordinators, mental health practitioners, compliance specialists, and others who seek to improve the quality of justice. Supervised Release offers an alternative to jail by providing pretrial supervision, case management, and voluntary social services to people charged with misdemeanor and felony offenses, and in doing so, uses an arrest as a window of opportunity to change the direction of a participant’s life, avoiding the harmful effects of incarceration. Program participants are monitored to ensure their appearance at court dates and mandatory programming and receive referrals to services such as job training, drug treatment, and mental health counseling. BJI is seeking a Supervising Case Manager for the borough’s Supervised Release Program (SRP) to supervise our case management and field engagement staff who are based in the community. Reporting to the Case Management Coordinator, the Supervising Case Manager will be responsible for providing substantive and consistent trauma-informed supervision to Case Managers, Senior Case Managers, and Community Navigators to ensure fidelity to the program model and quality service to participants in the community. Supervising Case Managers ensure that staff complete program-specific training, consistently apply policy, protocol, and best practices in alignment with that training, maintain routine and accurate data entry and court reporting, and collaborate effectively across SRP teams to build on successes and proactively address challenges. This position is also responsible for completing comprehensive and routine case audits in partnership with the compliance team to ensure consistent application of policies, protocols, and best practices. This in-person and on-site position leverages exemplary communication, data management, and supervisory skills to support their staff in the execution of their responsibilities. Though Supervising Case Managers will not carry a standard caseload, this position is responsible for supporting on-site de-escalation efforts in service of participants presenting with acute needs, covering on-site engagement with their staff’s participants when staff are out of the office or otherwise engaged, and responsible for ensuring quality service to all participants on their staff’s caseload. Responsibilities include but are not limited to: • Provide trauma-informed and in-person individual supervision to staff on a weekly basis;, • Use therapeutically-informed tools such as motivational interviewing, active listening, and thoughtful modeling to complement comprehensive auditing to ensure program policy, protocol, and strengths-based best practices are consistently applied;, • Support staff in professional growth and development and ensure that staff are providing consistent, quality services to participants;, • Lead and conduct biweekly in-person team meetings and group supervision of supervisees in order to review, train, and implement and guide staff towards meeting program policy, procedure, and operational expectations;, • Provide on-site shadowing opportunities and hands-on training for staff;, • Provide on-site crisis management and de-escalation support aligned with training, policy, and protocol as needed;, • Assist with on-site check-ins for high needs participants, as needed;, • Assist with ensuring that participants on-site are attended to by case managers in a timely fashion;, • Responsible for quality assurance, monitoring the team’s compliance with program requirements and court reporting obligations;, • Oversee routine and accurate documentation to ensure best practices and court reporting obligations are consistently practiced;, • Responsible for effective collaboration with the compliance team to ensure that staff complete accurate and timely data entry and compliance reporting within designated deadlines;, • Responsible for convening staff in response to deviations from the program model or other unfilled responsibilities;, • Maintain accurate and timely data entry and case documentation aligned with the program model, court reporting obligations, and best practices;, • Support policy and protocol implementation in collaboration with site leadership and the SRP Court Reform team, including co-facilitating training sessions;, • Maintain effective collaboration with site leadership including the Directors of Practice, Director of Court Operations, and direct practice Coordinators to ensure comprehensive and aligned service delivery to participants and the program model;, • Observe and support the delivery of intensive field-based engagement and support to participants;, • Support the recruitment and hiring of and onboarding and training for new staff;, • Work closely with the Directors of Practice, SRP Court Reform Training Specialist, Training Institute, and site Training Liaison to ensure SRP staff are consistently trained as required;, • Ensure regular and equitable access to program-related external professional development and training opportunities for direct reports;, • Co-facilitate pro-social and psycho-educational groups, as needed;, • Participate in individual, group supervision, and regular staff trainings to develop program expertise and related skill sets, including management training;, • Provide on-site managerial coverage for staff who are out of office or unavailable, as needed;, • Please note that this role is conducted in-person, on-site, and in the field with staff as needed;, • This role is not eligible for clinical hours; and, • Bachelor’s degree required;, • Minimum 4 years direct practice experience (e.g., therapeutic or case management) required;, • Experience in pretrial, court-based, or criminal legal system strongly preferred;, • Therapeutic intervention training and experience preferred, including but not limited to crisis intervention or de-escalation management;, • Supervisory experience preferred, but not required;, • Applicants with demonstrated clinical acumen and experience preferred;, • Masters degree and license in a mental health field valued but not required;, • Bilingual (English-Spanish) strongly preferred., • Able to travel to/within all BJI SRP offices/target neighborhoods in Brooklyn; transportation may involve the use of personal vehicles, BJI SRP transportation, public transportation, or may be on foot;, • Able to walk 20 blocks or more on a regular basis and climb stairs;, • Able to lift at least 20 pounds; and Position Location: Brooklyn, NY. Compensation: The compensation range for this position is $64,800 - $74,500 and is commensurate with experience. The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR dcZKE0iaBc

Job Description Reporting to the Asst. Dean/Director of Simulation & Nursing Informatics, the Simulation Coordinator is responsible for the management of simulation lab tasks including but not limited to inventory, preparing for simulation and clinical skills sessions, scheduling the use of the simulation lab, conducting open labs and simulations that meet the needs of the college, ensuring all supplies and equipment are returned after use. In collaboration with the Director of Simulation & Nursing Informatics, provides clinical, educational, and technical expertise in the development, implementation, and evaluation of simulation-based clinical nursing activities across all levels and programs. Duties and responsibilities include, but are not limited to: • Executes the educational, technical, and operational aspects of all human patient simulators and all clinical simulation experiences for faculty and students, • Trains and acts as a resource to faculty and students in simulation and other electronic/technical components of the simulation curriculum, • Collaborates and assists the Director of Simulation with faculty in the development and assessment of simulated clinical scenarios to meet course learning objectives, • Assists the Director of Simulation in the development, implementation, enforcement, and maintenance of safety policies and procedures for the simulation laboratories, • Performs demonstrations on the use and operation of simulators, • Compiles and maintains evaluation data on all simulated clinical experiences, • Coordinates equipment maintenance schedules, maintains liaison with simulator companies to ensure reliable operation of equipment, • Maintains currency in nursing simulation technology and trends, • Helps to maintain all nursing laboratories and storage areas, • Administrative support for the simulation department, • Scheduling and coordinating internal and external simulation requests, • Completing required templates for simulation scenarios including room requests, supply needs, and required training, • Ensuring simulation activities have all necessary resources such as supplies and equipment, • Managing and tracking all deliveries to ensure all items have been received, • Assisting with preparing the rooms for each simulation session, • Operating low to high-fidelity manikins and task trainers for simulation sessions as needed, • Flexibility and adaptability to work varying schedules and hours including a few evenings a semester is necessary, • This position will require light to moderate lifting and carrying of simulation equipment, • Performs other duties as assigned that are appropriate for the position Job Type: Full-time Pay: $90,000- $100,000 Benefits: • 403 (b), • 403 (b) matching, • Commuter assistance, • Dental insurance, • Employee assistance program, • Flexible spending account, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Tuition reimbursement, • 8-hour shift, • Clinical instruction: 1 year (Preferred), • NY State Nursing License (Required)

Job Description Job Description: Assistant Building Manager, Euclid ORGANIZATION: The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting, which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low- income older persons, many of whom live with mental illness and/or have experienced homelessness. WSFSSH is an Equal Opportunity Employer (EOE) POSITION: Under the supervision of the Building Director and associate director/clinical coordinator, The Assistant Building Manager will assist in all aspects of the administration and property management of the building, with the goal of enabling residents to live permanently and as safely and independently as possible. WORK CATEGORIES & DUTIES Specific duties include, but are not limited to, the following: Responsibilities: Personnel • Supervise front desk personnel., • Ensure that 24hour shifts are covered as per union contract., • Maintain all leave time requests., • Ensure that all supplies including forms are maintained., • Ensure that personnel is cleaning and maintaining front desk area., • Co-Supervise maintenance staff, and administrative staff., • Assist manager in maintaining active personnel files: Vacation requests, time taken (sick leave, personal days, etc.), • Process timesheets and submit in a timely manner., • Assist Manager with staff meetings, tenant / staff complaints and performance evaluations when needed., • Responsible for taking and maintaining minutes of all meetings., • Assist Manager with Social Service staff interface., • Coordinate with social service staff on various tenant issues including arrears, housekeeping, disruptive behavior, room maintenance, monthly tenant meetings, etc., • Ensure social services department receives copies of all incident reports, tenant lists and management letters to individual residents., • Act as liaison between tenants and staff in building manager’s absence., • Assist Manager with Housing Court Hearings/Trials, • Office/Building Management and Administrative:, • Manage general office functions., • Establish a 1:1 professional relationship with tenants., • Assist manager in responding to building violations and coordinate with Contractors and Euclid Hall staff to clear violations., • Maintenance and distribution of all management office lists related to tenants, vendors, staff and miscellaneous documents., • Preparation and distribution of exterminator list to Front Desk., • Ordering supplies when needed: key blanks, appliance parts, office, cleaning and maintenance equipment., • Document vendor repair work., • Maintain related contract files., • Document problems encountered, & proposed resolutions., • Monitor vendor files., • Maintain Certificates Book / Log. Must ensure all inspection certificates and equipment inspections are current and have not expired., • Lease., • Section 8 and other income certifications., • Incident reports., • Legal correspondence., • Arrears, • DHCR, • Rent Rolls, • Legal, • Front Desk, • Assist manager and Superintendent with the general maintenance function of the premises including but not limited to the following:, • Tenant room inspections, • Daily, weekly, monthly, yearly checklists of maintenance task for use by maintenance staff., • Conduct regular inspection of boiler, elevator, fuel storage tanks (If applicable), sprinkler, standpipes, etc., • Maintaining clear identification of all building systems; for example, plumbing valves, sprinkler standpipes, etc., • Enforce recycling and garbage regulations., • Ensure Extermination List is maintained and updated monthly and Contracts are following contract agreements., • Keep orderly and stock maintenance supplies., • Rent Collection / Arrears and Payroll Distribution:, • Assist manager with rent collection and arrears pursuit., • Process coin exchanges for rent collection., • Pickup coin exchange and assist in verifying amounts received., • Make bank deposits weekly or as needed., • Distribute employee checks., • Collect all rent checks and money orders from rent deposit box and process., • Purchases:, • Request quotes for purchases using authorized vendors., • Inspect deliveries., • Review and process invoices for payment., • Other responsibilities may include:, • Working as a member of a team to establish and maintain high levels of care, respect for, and communication with tenants and staff., • Working cooperatively with other staff members., • Attending training sessions and conferences as required for enhancement of job skills., • Implementing emergency procedures as necessary., • At least 21 years of age., • Strong communication skills, math skills and computer literacy, including Microsoft Word, Excel and Outlook., • Emotionally, mentally, and physically able to perform job responsibilities., • Prefer a minimum of two years of experience working with senior adults., • Prefer Associate’s or Bachelor’s Degree., • Must be able to speak, read and write in English and Spanish. 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Job Description JOB SUMMARY: Under the supervision and direction of the program administrative supervisor, the Program Assistant/Biller provides administrative and clerical support to the program staff and functions as the liaison between agency departments and programs. The Program Assistant is responsible for managing client records, operating and coordinating the management information system, maintaining accounting and budget records for recipient and program expenditures and performing reception activities such as triaging calls and coordinating communication between the program and recipients. This work is carried out under varying conditions of direction and availability of guidelines and by the skilled use of various kinds of equipment, such as computers with a variety of software packages (e.g. CORE, Anasazi, Microsoft Office) and other automated systems. ESSENTIAL TASKS: • Responsible for overall office management: keeps the staff office area organized and operating efficiently, including all filing, keeping the office equipment in good working order, maintains a supply of all forms and updates bulletin boards in a timely manner., • Responsible for Purchase Order management: monitors the inventory of program and office supplies and prepares purchase orders as needed. Follows through with the purchasing process by placing orders, confirming deliveries and providing documentation to and from the Finance department., • Responsible for development of program monitoring systems, such as client chart tracking systems to ensure that chart forms that need updating are completed on time by the staff. Ensure that all monthly reports are typed, submitted and routed on time to the appropriate person., • Provides reception services: receives phone calls and visitors with courtesy and professionalism, takes accurate phone messages, directs incoming and outgoing calls and faxes in a timely and accurate manner., • Cleans and maintains equipment and resolves routine problems with equipment and systems., • Develops and revises work methods as needed., • Maintains inventory and requisitions office supplies., • May be required to take minutes at meetings and produce a final typed copy for distribution to appropriate individuals either by hard-copy or electronically., • Designs, sets up and maintains electronic and hard-copy files of correspondence/documents, codes and files material, searches for requested material and periodically purges obsolete material for storage in records center or for appropriate disposal., • Types and distributes meeting notes, correspondence and reports. Organizes the flow of paper in the office., • Greets visitors, recipients, answers telephones, responds to standard inquiries concerning program activities and procedures, and refers more technical questions to appropriate staff., • Develops, maintains and updates program manuals and information., • Transmits instructions from supervisor to appropriate staff orally, in writing or electronically and follows-up to see that instructions are followed and deadlines are met., • Review and update Medicaid information in CORE for monthly billing., • Reviews and confirms that appropriate billing documentation has been obtained., • Secures medical documentation required by program for billing ex. Physician authorization., • Runs assigned daily billing reports to determine account needs and updates files with current billing information., • Maintains knowledge of Medicaid and Medicare guidelines and applies that knowledge to billing as required by individual programs., • Understands Medicaid/Medicare and Insurance billing including coordination of benefits., • Works collaboratively with clinical staff and other staff to ensure that correct diagnosis/procedures are reported to Medicaid/Medicare and third party insurance carriers., • Monitors electronic transmission of claims to avoid delay in processing. Check and balance all claims/services were loaded and file was received., • Identifies monitors and corrects errors made on electronic and paper claims and follows up until service is properly documented and resubmit claims., • Works with Supervisor to maintain accuracy of reference materials and implementation of new billing codes and fee schedules., • Multi-tasks in various computer applications to gather billing and collection information., • Works unbilled revenue reports to verify pending claims and bring them closure., • Ability to become proficient with EHR software., • Knowledge of Medicare, Medicaid and Managed Care guidelines., • Ability to establish effective working relationships with a variety of people at all levels of the organization., • Knowledge of office and secretarial practices and procedures., • Knowledge of proper grammatical usage, punctuation and spelling., • Knowledge of agency policies and program policies, procedures and functions., • Ability to use office equipment (e.g. computer, fax, copy machine, scanner, etc.)., • Ability to organize office operations., • Ability to produce letters, tables, documents, etc., using an alphanumeric keyboard., • Ability to design and maintain filing systems., • Ability to resign forms for the collection of information., • Ability to determine priorities., • Ability to maintain program accounts., • Ability to interact with consumers in a respectful and professional manner., • Knowledge of agency procedures, formats and guidelines for the receipt, processing and distribution of correspondence, forms, memoranda, documents and other material., • Ability to use and maintain office equipment and systems., • Ability to manipulate an alphanumeric keyboard (computer and typewriter) to produce documents, such as letters, memos, reports, charts and forms, with a high degree of accuracy and within required time frames., • Ability to format, use and prepare forms, charts, tabular listings and other documents., • Ability to organize materials to establish and maintain electronic and hard-copy files., • Ability to understand and use basic office reference material, such as equipment manuals, procedure manuals and dictionaries., • Ability to proofread and correct errors., • Ability to communicate basic information clearly and politely by telephone or in person., • Ability to report for work as scheduled on a consistent basis., • Ability to understand and adhere to internal and external laws, rules and policies. High School Diploma or GED plus at least two years of clerical or secretarial experience, or graduate of secretarial school. Preferably education should include coursework in bookkeeping/business. AA degree preferred but not required. Post-high school courses in Medicare/Medicaid billing, data processing, medical terminology or Accounting highly desirable. At least one year of Medical Billing or other insurance billing preferred. Must be able to satisfactorily use computer work processing equipment and programs (Microsoft Word) and type letters, reports, forms and other documents.

Job Description The Evening Coordinator supervises and coordinates activities of assigned case managers and counselors, oversees activities of the consumers and monitors physical plant conditions that impact the safety and security of consumers, staff and facility assets. This includes hands-on assistance with daily living skills, including but not limited to hygiene, upkeep of physical space and living environment (including bed-bug prevention and treatment), laundry, shopping, meal planning and preparation, cooking, housekeeping, and traveling. ESSENTIAL JOB TASKS: 1. Assists in Providing Clinical Services • Assigns and coordinates staff activities, • Provides clinical oversight, • Ensures staff operate according to all state and federal regulations and ICL policies and procedures, • Responsible for ensuring accuracy of and timely completion of required clinical documentation, • Responsible for ensuring service plans and goals are implemented as written and overseeing revisions to plans and goals as necessary, • Ensures appropriate crisis intervention occurs as needed, • Ensures staff receive relevant information regarding clinical treatment, program operations, community providers and resources, • Provides direct care coverage as needed, • Serves as Manager on Duty as assigned, • Assists in the admission and orientation of new consumers 2. Assists in Directing and Supervising Staff • With the Program Director’s authority establishes and maintains work schedules in accordance with ICL policies and procedures, • Ensures assigned staff’s compliance with agency time and attendance policy, • Conducts staff supervision in accordance with division expectations and ICL procedures, • With the Program Director’s approval conducts disciplinary action as needed, • Assists in the recruitment, selection, training and orientation of new employees 3. Assists in Providing Quality Management Overnight • Assists in ensuring program is in compliance with all state and federal regulations and all ICL policies and procedures, • Ensures that Plans of Corrective Action are implemented and adhered to, • Regularly reviews and monitors staff activities and makes recommendations to Program Director, • Participates in all activities to improve quality of services provided. 4. Assists in Fostering Community Relations • Assists in the promotion of Mental Health and Wellness management in local communities, acts as liaison to community providers, community boards, elected officials, neighbors and emergency services providers, • Educates staff on the importance of maintaining positive relations with all factions of the community, • Cooperates with other organizations in the development of long range plans for mental health program development and wellness management., • Bachelor's degree in a recognized mental health discipline such as social work, psychology, nursing, rehab counseling, etc. plus a minimum of 2-3 years’ experience with direct supervision or program oversight with individuals with mental disabilities., • Ability to coordinate activities of staff and integrate as part of a multidisciplinary team, • Ability to manage multiple projects, delegate tasks and ensure completion of all tasks, assigned and delegated, • Ability to manage resources, • Ability to solve problems effectively, • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to complete written forms and reports in an accurate and timely manner., • Ability to communicate effectively with staff, consumers/residents, families, and the public., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to secure the cooperation of and work effectively with others, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be aware of other’s reactions and understanding why they react the way they do, • Ability to actively looking for ways to help people, be compassionate and hopeful, • Ability to talk to others to effectively convey information, • Ability to listen to what other people are saying and asking questions as appropriate, • Ability to identify the nature of problems and propose solutions, • Ability to report for work as scheduled on a consistent basis, • Ability to understand and adhere to internal and external laws, rules, and policies, • Social Perceptiveness and trauma-informed perspective-ability to be aware of other’s reactions and understanding why they react the way they do

Job Description Job Summary: The Evening Coordinator supervises and coordinates activities of assigned case managers and counselors, oversees activities of the consumers and monitors physical plant conditions that impact the safety and security of consumers, staff and facility assets. This includes hands-on assistance with daily living skills, including but not limited to hygiene, upkeep of physical space and living environment (including bed-bug prevention and treatment), laundry, shopping, meal planning and preparation, cooking, housekeeping, and traveling. Essential Job Tasks: Assists in Providing Clinical Services • Assigns and coordinates staff activities, • Provides clinical oversight, • Ensures staff operate according to all state and federal regulations and ICL policies and procedures, • Responsible for ensuring accuracy of and timely completion of required clinical documentation, • Responsible for ensuring service plans and goals are implemented as written and overseeing revisions to plans and goals as necessary, • Ensures appropriate crisis intervention occurs as needed, • Ensures staff receive relevant information regarding clinical treatment, program operations, community providers and resources, • Provides direct care coverage as needed, • Serves as Manager on Duty as assigned, • With the Program Director’s authority establishes and maintains work schedules in accordance with ICL policies and procedures, • Ensures assigned staff’s compliance with agency time and attendance policy, • Conducts staff supervision in accordance with division expectations and ICL procedures, • With the Program Director’s approval conducts disciplinary action as needed, • Assists in ensuring program is in compliance with all state and federal regulations and all ICL policies and procedures, • Ensures that Plans of Corrective Action are implemented and adhered to, • Regularly reviews and monitors staff activities and makes recommendations to Program Director, • Assists in the promotion of Mental Health and Wellness management in local communities, acts as liaison to community providers, community boards, elected officials, neighbors and emergency services providers, • Educates staff on the importance of maintaining positive relations with all factions of the community, • Cooperates with other organizations in the development of long range plans for mental health program development and wellness management., • Bachelor's degree in a recognized mental health discipline such as social work, psychology, nursing, rehab counseling, etc. plus a minimum of 2-3 years’ experience with direct supervision or program oversight with individuals with mental disabilities., • Ability to coordinate activities of staff and integrate as part of a multidisciplinary team, • Ability to manage multiple projects, delegate tasks and ensure completion of all tasks, assigned and delegated, • Ability to manage resources, • Ability to solve problems effectively, • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to complete written forms and reports in an accurate and timely manner., • Ability to communicate effectively with staff, consumers/residents, families, and the public., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to secure the cooperation of and work effectively with others, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be aware of other’s reactions and understanding why they react the way they do, • Ability to actively looking for ways to help people, be compassionate and hopeful, • Ability to talk to others to effectively convey information, • Ability to listen to what other people are saying and asking questions as appropriate, • Ability to identify the nature of problems and propose solutions, • Ability to report for work as scheduled on a consistent basis, • Ability to understand and adhere to internal and external laws, rules, and policies, • Social Perceptiveness and trauma-informed perspective-ability to be aware of other’s reactions and understanding why they react the way they do

Job Description TITLE: Administrative Assistant/Entitlements Specialist REPORTS: Clinical Supervisor SALARY: $40,000 - $50,000 LOCATION: Tinton - 880 Tinton Ave. Bronx, NY 10473 Our Mission: Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There’s more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for your mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. MAJOR FUNCTIONS: Establish a liaison with social service agencies to expedite and ensure that residents receive appropriate benefits and that all funding guidelines, policies and procedures are followed. SPECIFIC DUTIES & RESPONSIBILITIES: • Receive resident applications, schedule interviews, provide admission response and coordinate all admissions., • Interview new inductees for SSI/SSD eligibility; fill out applications/requests for benefits; if needed obtain interim PA/Medicaid., • Prepare daily census, weekly/monthly reports; forward to appropriate government offices., • Maintain tax credit files on tenants., • Coordinate and ensure appropriate escort/advocacy for benefit court hearings for residents and other related hearings, meetings, etc., • Coordinate medical documentation of resident impairment., • Submit copies of Medicaid cards to collaterals, clinics, hospitals, etc. as needed., • Maintain files on resident identification and other pertinent materials affecting entitlement., • Submit billing on resident’s fees to appropriate program participants., • Perform as bursar and distribute monthly resident PNA., • Maintain and update accounts on all active cases., • Educate residents regarding entitlements. Work closely with resident’s case manager to facilitate successful discharge planning., • Coordinate referral for all entitlements at time of discharge (i.e., SSI/SSD, Medicaid, Food Stamps) to ensure smooth transition to new address or program., • Organize and maintain all tax credit documentation., • Maintain minutes for staff meetings, case conferences, community meetings, etc., • Track and distribute employee paychecks., • Attend regular scheduled staff meetings., • Attend all required in-service training seminars., • Meet monthly for supervision with Clinical Supervisor, • Bachelor’s Degree or High School/G.E.D with two (2) years experience in the social service field., • Must have some administrative, clerical and accounting experience., • Must be knowledgeable in the area of third-party reimbursement systems (SSI, PA, Food Stamps and other insurance and benefits)., • Must be computer literate including knowledge of Microsoft Word and Excel., • Must demonstrate excellent written, verbal, interpersonal and organizational skills. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.