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  • Patient Care Coordinator
    Patient Care Coordinator
    1 day ago
    $20 hourly
    Full-time
    Melrose, The Bronx

    Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Long Island, NYC, Westchester, Upstate NY, NJ and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Patient Care Coordinator to be the liaison between our physicians and patients. The Patient Care Coordinator will welcome patients and provide them the best customer service throughout their visits. In this role, the Patient Care Coordinator will educate our patients on their specific plans and respond to all inquiries with compassion. Please apply directly on our website: Responsibilities • Provide outstanding customer service to every patient, • Coordinate patient visits to ensure proper progress of treatment plans, • Educate our patients on treatment plans, practice policies, financial responsibility, etc., • Schedule the treatment plan of the physicians with the patient, • Track referrals and treatment plans with patient, • Assist patients to set goals and identify the problem(s) when patients are not meeting their goals, • Assist patients with completion of paperwork when necessary, • Respond to patient inquires in a compassionate and timely manner, • Process medical insurance information, verifying patient eligibility and addressing any patient questions about insurance (liaise with Billing department as appropriate), • Ensure the compliance of treatment plans created by the physicians, • Responsible for maintaining confidentiality of personal information (HIPAA compliant), • Ensure all patient information (demographics, insurance information, etc.) are in the system for follow-up and reporting, • Provide advocacy, information, and referral services to patients, • Act as a back-up to other team members as needed, • Other duties as assigned Knowledge and Experience • 1+ years of relevant medical experience, preferred, • Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and is preferred, • Knowledge of EMR system(s), • Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities • Bilingual (English/Spanish) required, • Excellent verbal and written communication, • Ensuring a great patient experience by delivering outstanding customer service, • Relaying a sense of compassion to our patients, • Exceptional organizational and time-managements skills - the ability to multi-task is a must, • Adaptability and flexibility while working in a fast-paced environment, • Problem-solving ability and aptitude, • Outcome-focused, with an ability to work under pressure, • A solution-oriented mindset and a willingness to 'get your hands dirty', • A strong sense of urgency and focus in accomplishing tasks Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Schedule: Full-Time Pay: $20/hour

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  • Medical Assistant
    Medical Assistant
    6 days ago
    $20 hourly
    Full-time
    Rockville Centre

    Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 40+ locations serving Westchester, NYC, NJ & Upstate NY. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and / or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). This is an excellent opportunity for anyone who is looking for a long term position with outstanding growth potential. The candidate must show an uncompromising commitment to providing the highest quality of patient care by being an integral part of the team. This position requires someone that is highly organized with outstanding communication skills and strong work ethic. Manages and coordinates the physicians daily schedule for new and existing patients. Responsibilities • Assist with maintaining patient flow while escorting patients to and from exam/procedure rooms, • Coordinating and implementing plans for patient care. May record reason for visit and related patient information for practitioner review (i.e. Past Medical and Social histories), • Provide a comfortable and safe environment, • Act as a liaison between the physician and patient, • Perform and records: vital signs, height, weight, and conducts a controlled substance pill count, • Collection of specimens, completes requisitions, labels and routes specimens appropriately using two patient identifiers, • Maintain order and cleanliness of examination rooms; stocks room’s and ensures supplies are maintained, • Set up and prepare equipment/supplies for procedure use, • Adhere to safety and scientifically accepted infection control practices and standards. Including but not limited to: utilize personal protective equipment, e.g. gloves and maintain proper disposal of hazardous materials, • Assist in coordinating of care to meet patient needs including, facilitating diagnostic testing and the scheduling of future appointments, • Participate in pre-visit chart preparation by ensuring required test results and documentation are available in the medical record for practitioner review, • Ensure the compliance of treatment plans created by the provider, • Perform variety of other clerical functions such as scanning, triage of calls, and ensures efficient flow of patients throughout the office, • Comply with all Health Plus Management policies related to privacy rules established under the Health Information Privacy and Portability Act of 1996 (HIPAA), • Performs other duties as assigned Knowledge, Skills and Abilities • Ability to function as an effective team member., • Ability to communicate effectively., • Ability to interpret a variety of instructions furnished in written, oral, or schedule form., • Ability to learn and adapt., • Skilled in operation of tools and equipment. Performance Assessments • Prompt and regular attendance according to policy, • Comply with dress code and appearance standards., • Interact with patients, customers, management, team members the general public, in a professional, courteous, and tactful manner., • Functions and communicates respectfully with peers., • Participate in all mandatory job training and meetings., • Adhere to requirements, policies and procedures outlined in the Employee Handbook and/or other clinical practices. Schedule: Full-Time, Monday-Friday, 7:45am-3:45pm (Fridays in Cedarhurst office) Pay: $20/hr

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