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Job DescriptionSenior Veritas Enterprise Vault Engineer Employment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Senior Veritas Enterprise Vault Engineer to join a fast-paced and hard-working team to assist with any legal accounts. As a Veritas Enterprise Vault Engineer, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Enterprise Vault is hosted on physical and virtualized Windows Servers and therefore requires the Contractor to provide a wide range of support tasks including but not limited to: - Contractor shall participate in teleconferences or technical meetings to review, educate, and support program objectives; - Contractor shall perform configurations, maintenance, monitoring, and troubleshooting using current engineering documentation; - Contractor shall record configurations change requests through the established change control board; - Contractor shall process storage requests, migrations and decommission tasks; - Contractor shall monitor failed system components and coordinate logistics, vendor support, and site support as needed; - Contractor shall respond to monitoring alerts and warnings with prompt corrective actions and escalations; - Contractor shall complete all scheduled maintenance in accordance with established policies and procedures; - Contractor shall prevent data loss or storage system outages by exercising a high level of attention to detail during maintenance; - Contractor shall manage technology in remote environments; - Contractor shall review and process tickets related to supported system according to the established service level agreements tracked within the service manager database; - Contractor shall provide initial response, Level 1 and Level 2 escalation for outages; - Contractor shall schedule maintenance actions in a timely manner; - Contractor shall create Power Shell and VBS scripts as needed to automate routine maintenance tasks; - Contractor shall facilitate the migration of system into cloud infrastructure; - Contractor shall perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, and systems; - Contractor shall review system and application logs to verify completion of scheduled jobs such as backups; - Contractor shall apply OS patches and upgrades on a regular basis; upgrade administrative tools and utilities; upgrade end user applications; - Contractor shall configure / add new services as necessary; - Contractor shall research and recommend innovative, and where possible automated approaches for system administration tasks; - Contractor shall prepare and review technical assessments to include required tasks, estimated time frames, and effort for any scope project; - Contractor shall provide before/ or after core hour work as required. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Phone: +1 (888) 680-5916Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. LAUNCH – Join AHEAD's Associate Development Program Our Mission: to attract and develop a diverse community of THE top IT consulting talent in the country and build AHEAD’s next generation of leaders. LAUNCH serves as the foundation to develop our talent into high potential leaders at AHEAD. By exposing you to a variety of career paths and building your acumen across different practices in the business, we’re accelerating your growth and career trajectory at AHEAD. Our development program is built on a foundation of technical training, completion of certifications, and shadowing, all supported by an ecosystem of AHEADians that will be part of your Launch journey, every step of the way! You’ll grow and develop key skills that will support your development as a technical and consulting expert. If you’re ready to begin an exciting career in IT Consulting, LAUNCH is where you should be! Associate Data Engineer (Internally known as an Associate Technical Consultant) As an Associate Engineer in LAUNCH, you will start out in a 3-month training program within our Digital Solutions Group (DSG) practice focused on Data solutions. Upon completion of LAUNCH, you will have the opportunity to work on client projects based on skillset, personal interest, and business needs. Who we’re looking for: Think Big, Learn, and Be Curious • Innovative Thinkers, • Enthusiastic Collaborators, • Creative Problem Solvers, • Curious Self – Starters Responsibilities:, • Ability to communicate effectively across teams, and build positive relationships, • Demonstrate ability to work on teams, collaborate on projects, and contribute to the overall successful delivery of projects, • Demonstrate drive and proactiveness to get things done, be solutions–oriented, and enjoy solving complex problems, • Demonstrate resourcefulness, curiosity, creativity, courage, critical thinking, and a desire to use technology to search for new and innovative solutions to problems, • Exercise sound reasoning, ingenuity, and inclusive perspectives to analyze issues, solve problems and make recommendations, • Ability to execute, manage competing priorities, and deliver to deadlines Qualifications:, • Experience any of the programming languages (Python, Java, Scala, Go, etc.), • Working knowledge of supporting data structures including but not limited to SQL and NoSQL databases, • Willingness to travel to support client projects and shadowing opportunities (50+ % of the time), • Existing U.S. work authorization is requiredPreferred Experience, • Understanding of one of the data platforms (ex. Hadoop, Spark, Databricks, Snowflake), • Working knowledge of Cloud SolutionsExperience in at least one of the below:, • Graduated with a degree in technical discipline by 6/8/2026, • Prior intern, co-op, or research experience in IT, software, or relevant field is a plus, • Successful completion in a technical–related bootcamp

Job Description We are seeking a skilled and motivated Data/AI Cloud Engineer to join our team! In this role, you will play a key part in implementing AWS data and AI/ML services, building ETL/ELT pipelines, and developing intelligent data solutions that empower our customers to derive meaningful insights from their data. You will collaborate closely with Cloud Architects and senior technical team members to design and deliver high-quality, scalable solutions — spanning data engineering, machine learning infrastructure, and AI-driven applications — aligned with customer needs. Responsibilities: • Implementing data pipelines using AWS services such as Glue, Lambda, Step Functions, and EMR, • Creating and maintaining data extraction, transformation, and loading processes, • Configuring and optimizing AWS database services including RDS, Aurora, Redshift, and DynamoDB, • Implementing data lakes using S3 and related AWS services, • Designing and building production-ready Generative AI applications using Amazon Bedrock and foundation models such as Anthropic Claude, • Building and optimizing RAG (Retrieval-Augmented Generation) pipelines with vector databases, • Developing AI agents and multi-agent orchestration systems using frameworks like LangChain or LlamaIndex, • Writing and testing SQL queries and stored procedures, • Documenting technical solutions and providing knowledge transfer to customers, • Supporting the implementation of data governance and security controls, • Troubleshooting and resolving issues with data pipelines and AI services, • Participating in code reviews and implementing feedback, • Assisting with proof-of-concept implementations for customer engagements Top candidates will have the following: • Technical familiarity with AWS data and AI/ML services and modern data engineering practices, • Hands-on experience with ETL/ELT processes and data transformation, • Exposure to Generative AI concepts including LLMs, embeddings, RAG, and agent frameworks, • Ability to write and optimize SQL queries across various database platforms, • Knowledge of data modeling concepts and best practices, • Strong analytical and problem-solving skills, • Eagerness to learn new technologies and keep up with cloud and AI innovations, • Excellent communication skills with the ability to explain technical concepts clearly, • Attention to detail and commitment to solution quality, • Collaborative mindset with strong teamwork capabilities, • Experience or interest in automation and infrastructure as code Required Experience for the Role: • Must have 5+ years of software engineering experience with at least 2+ years focused on AI/ML, data engineering, or cloud-native development, • Must have 2+ years of hands-on AWS experience with production deployments, • Must have 1+ years of direct Generative AI experience (LLMs, embeddings, RAG, agents), • Must have a proven track record delivering production AI applications from concept to deployment, • Must have strong understanding of software engineering best practices (version control, testing, code review, documentation), • Must have experience working in agile/scrum environments with distributed teams, • Must have excellent problem-solving skills and ability to work independently with minimal supervision, • Must have strong written and verbal communication skills for client-facing interactions The salary range provided is a general guideline. When extending an offer, Innovative considers factors including, but not limited to, the responsibilities of the specific role, market conditions, geographic location, as well as the candidate’s professional experience, key skills, and education/training. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Immediate W2 contract position available in Atlanta, GA. Estimated Duration:12 months Desired Qualifications: 5-10 Years Implements and manages network architecture in cloud systems. Builds and maintains the cloud infrastructure. Cloud Infrastructure Analyst (OCI-Focused) – Contractor • As a Cloud Infrastructure Analyst, you will be responsible for advising, implementing, and maintaining cloud-based solutions for our organization, with a strong emphasis on Oracle Cloud Infrastructure (OCI)., • You will work closely with other technical and business teams to understand their requirements, learn our current infrastructure, and help drive cloud-based solutions that align with organizational goals across a multi-cloud environment., • This role will involve collaborating with other technical teams to design and implement cloud-based solutions, creating and maintaining documentation, and working with vendors and partners to identify, implement, and maintain suitable platforms and services., • Responsibilities include lifecycle management, automation, security risk identification, and ensuring that our cloud infrastructure is scalable, reliable, secure, and performant., • Design and develop OCI-centric cloud architectures that meet technical and business requirements., • Collaborate with technical teams, business partners, and vendors to develop, implement, and maintain cloud solutions across OCI and other cloud platforms., • Develop and maintain cloud documentation including architecture diagrams, policies, procedures, and training materials., • Support cloud networking capabilities including subnetting, firewalls, routing, and hybrid connectivity across OCI, Azure, and on prem environments., • Identify and address security risks to ensure the confidentiality, integrity, and availability of cloud infrastructure., • Monitor, optimize, and automate cloud-based infrastructure for performance, resiliency, best practices, and cost efficiency., • Partner with internal teams to troubleshoot and resolve infrastructure issues and ensure high availability and reliability., • Stay current with Oracle OCI platform capabilities and emerging cloud technologies and apply improvements as appropriate., • Collaborate with technical and business stakeholders to ensure cloud solutions align with organizational goals and compliance requirements., • Hands-on professional experience with Oracle Cloud Infrastructure (OCI) in an enterprise environment., • Experience designing, implementing, and operating OCI core services such as networking (VCN, subnets, routing), compute, storage, IAM, and security controls., • Experience with OCI identity and integration services, including OCI IAM/IDCS and/or Oracle Integration Cloud (OIC)., • Strong understanding of cloud networking concepts including IP addressing, subnetting, routing, firewalls, and hybrid connectivity., • Experience supporting production cloud environments with operational responsibilities, including incident response and on-call support., • Proven experience as a Cloud Engineer, Cloud Infrastructure Analyst, or similar role working with enterprise SaaS, PaaS, and/or IaaS solutions., • Experience with Microsoft Azure services such as AKS, Databricks, and/or Data Factory., • Experience with multi-cloud architectures, including interconnect technologies such as Oracle FastConnect, Azure ExpressRoute, and AT&T NetBond., • Experience working with enterprise firewall platforms; Palo Alto firewall experience preferred., • Experience developing automation and Infrastructure as Code (IaC) using tools and languages such as Terraform, ARM, PowerShell, Python, Ansible, JSON, and CI/CD pipelines., • Experience with enterprise monitoring and observability tools such as Azure Monitor and Microsoft Systems Center., • Experience with enterprise cloud governance, security controls, DevOps practices, and CI/CD methodologies., • Demonstrates Company values of Safety First, Unquestionable Trust, Superior Performance, and Total Commitment., • Takes ownership of work assignments and drives tasks to completion., • Effectively manages multiple priorities and delivers on commitments., • High aptitude for technical concepts with strong attention to detail., • Strong documentation skills and proficiency in written communication., • Works effectively in a team environment and provides and accepts feedback., • Strong analytical, troubleshooting, and problem solving skills., • Ability to build relationships and communicate effectively with all levels of management, vendors, and internal/external partners., • BS/BA preferred in Computer Science, Management Information Systems, Engineering, or a related technical discipline., • Relevant experience and/or cloud certifications may substitute for a degree., • As a Cloud Infrastructure Analyst, you will be responsible for advising, implementing, and maintaining cloud-based solutions for our organization, with a strong emphasis on Google Cloud Platform (GCP). You will work closely with technical and business teams to understand requirements, assess current infrastructure, and design cloud-based solutions that align with organizational goals across a multi-cloud environment., • This role requires close collaboration with other technical teams to develop cloud-based solutions, create and maintain documentation, and work with vendors and partners to identify, implement, and support appropriate technologies. You will be responsible for lifecycle management and automation of cloud infrastructure, identifying and mitigating security risks, and ensuring platforms are secure, scalable, reliable, and performant., • Design and develop GCP centric cloud architectures that meet technical and business requirements., • Partner with technical teams, business stakeholders, and vendors to implement and maintain cloud solutions across GCP and other cloud platforms., • Develop and maintain cloud documentation including architecture diagrams, policies, procedures, and operational runbooks., • Support cloud networking including VPC design, subnetting, firewall rules, routing, and hybrid connectivity across GCP, other clouds, and on prem environments., • Identify and address security risks and ensure platforms align with enterprise security and compliance requirements., • Monitor, optimize, and automate cloud-based infrastructure for availability, performance, best practices, and cost optimization., • Collaborate with operational teams to troubleshoot issues and ensure highly available and resilient cloud services., • Stay current with GCP services, features, and best practices and apply improvements where appropriate., • Work with technical and business teams to ensure cloud solutions align with organizational strategy and standards., • Hands-on professional experience with Google Cloud Platform (GCP) in an enterprise environment., • Experience designing, implementing, and operating core GCP services, including projects, IAM, VPC networking, compute, storage, and security configurations., • Experience with GCP identity and access management, service accounts, and secure workload authentication., • Strong understanding of cloud networking concepts including IP addressing, subnetting, routing, firewall rules, and hybrid connectivity., • Experience supporting production cloud platforms with operational responsibilities, including troubleshooting and on call support., • Proven experience as a Cloud Engineer, Cloud Infrastructure Analyst, or similar role working with enterprise SaaS, PaaS, and/or IaaS solutions., • Experience with Microsoft Azure services such as AKS, Databricks, and/or Data Factory., • Experience with Oracle Cloud Infrastructure (OCI) services and concepts., • Experience with multi-cloud connectivity solutions, such as GCP Cloud Interconnect, Azure ExpressRoute, and Oracle FastConnect., • Experience with enterprise firewall platforms; Palo Alto firewall experience preferred., • Experience developing automation and Infrastructure as Code (IaC) using tools such as Terraform, ARM, PowerShell, Python, Ansible, JSON, and CI/CD pipelines., • Experience with enterprise monitoring and observability tools, including Google Cloud Operations Suite (formerly Stackdriver) and Azure Monitor., • Experience with enterprise governance, DevOps practices, CI/CD methodologies, and cloud security controls., • Demonstrates Company values of Safety First, Unquestionable Trust, Superior Performance, and Total Commitment., • Takes ownership of work assignments and drives tasks to completion., • Effectively manages multiple priorities and meets delivery commitments., • Strong aptitude for technical concepts with excellent attention to detail., • Ability to document architectures, processes, and procedures clearly., • Works effectively in a collaborative team environment., • Strong analytical, troubleshooting, and problem solving skills., • Builds effective relationships and communicates well with all levels of management, vendors, and internal/external partners., • BS/BA preferred in Computer Science, Management Information Systems, Engineering, or a related technical field., • Equivalent experience and/or relevant cloud certifications may substitute for a degree., • Five (5) to eight (8) years of experience providing engineering and/or operational support for in scope technologies, depending on job level.Company DescriptionWe provide supplemental employees to the region's most sought after power projects. We credit our success to the commitment we show to our job applicants. E Group Recruiters are here to make sure your job search experience is the best it can be. Our recruiters are experts in knowing what the client manager is looking for in a resume, what bill rate the market will bear, and how to make your application stand out among the rest. Our personal touch continues even after we've found the perfect job for you. All full-time employees are eligible to pay for full health and retirement benefits including BC/BS health and dental insurance, life and disability insurances, and 401K with an immediately vested match is available. We have a dedicated team to guide you through these benefits.We provide supplemental employees to the region's most sought after power projects. We credit our success to the commitment we show to our job applicants. E Group Recruiters are here to make sure your job search experience is the best it can be. Our recruiters are experts in knowing what the client manager is looking for in a resume, what bill rate the market will bear, and how to make your application stand out among the rest. Our personal touch continues even after we've found the perfect job for you. All full-time employees are eligible to pay for full health and retirement benefits including BC/BS health and dental insurance, life and disability insurances, and 401K with an immediately vested match is available. We have a dedicated team to guide you through these benefits.

Job DescriptionAbout Saviynt Saviynt is a leader in identity security, delivering an AI-powered platform that governs and secures access to applications, data, and business processes for some of the world’s largest enterprises and government institutions. Built for the AI era, Saviynt enables organizations to move faster—securely and compliantly. Why This Role Matters Saviynt’s platform is mission-critical for our customers. As we scale globally, reliability, availability, and performance are not optional—they are core product features. As a Principal Engineer, you will define and drive the reliability strategy for our SaaS platform. This is a high-impact, hands-on engineering role with broad influence across infrastructure, platform, and application teams. You will shape how Saviynt designs, operates, and measures reliability at scale. This role is ideal for engineers who want to work on hard reliability problems, influence architecture across teams, and leave a lasting mark on a growing SaaS platform in Federal. What You’ll Do In this pivotal role, you will be instrumental in designing, building, and maintaining the shared infrastructure services and platforms that our product and application teams will depend on Vulnerability management, holding teams accountable to meet customer facing Service Level Agreements (SLAs) Designing Continuous Delivery (CD) processes for government deployments that will eventually be used commercially. Develop robust, internal-facing tools and automation for infrastructure provisioning and management primarily using Go (Golang) or Python Architect and optimize foundational solutions within Cloud environments (AWS, Azure, etc.), focusing on creating reusable patterns and modules for other teams Design and implement shared Event-Driven Architecture components and messaging platforms using technologies like Kafka or Google Pub/Sub that product teams can easily utilize Design and build resilient Distributed Systems components that serve as building blocks for other applications, focusing on reliability, fault tolerance, and performance Manage and optimize our shared infrastructure across Multi-Region Cloud Environments, ensuring that platform services are globally available and performant for all consumers Establish and enhance centralized Observability and Monitoring platforms and tools that provide self-service insights for consuming teams Define and implement clear, well-documented RESTful API designs for the infrastructure services you build, ensuring ease of integration for internal clients Implement and manage Service Mesh (e.g., Envoy, Istio) capabilities, providing traffic management, security, and policy enforcement as a shared platform for services Design, implement, and optimize highly available Relational Database services or shared data platforms for broad organizational use Collaborate closely with product development teams to understand their infrastructure needs and pain points, providing technical guidance and support Participate in on-call rotations to support the critical shared infrastructure you build What We’re Looking For 9+ years of experience in an Infrastructure Development, Platform Engineering, or Site Reliability Engineering role, with a strong focus on building tools and services for other engineers Deep expertise with Kubernetes in production environments, particularly in providing it as a platform(i.e single tenant and multi-tenant deployment architectures) Strong programming skills in Go (Golang) and Python, with experience building robust, maintainable backend services and automation Extensive hands-on experience with at least one major Cloud Provider (AWS, GCP, or Azure); multi-cloud experience is a strong plus, especially in building abstractions over them Proven experience designing and implementing Event-Driven Architecture and message queuing systems (e.g., Kafka, RMQ, NATS) as shared services Solid understanding and practical experience with CI/CD pipeline tools (especially GitLab CI) and experience establishing automated delivery processes for other teams Demonstrable experience designing and operating Distributed Systems, with an understanding of patterns for creating reliable, shared components Familiarity with Multi-Region Cloud Environments and strategies for building globally distributed and highly available platform Proficiency in establishing and utilizing comprehensive Observability and Monitoring platforms (e.g., Prometheus, Grafana, ELK stack, Datadog) for shared infrastructure Strong experience with RESTful API design principles and building well-documented, consumable APIs Knowledge of Service Mesh concepts and practical experience with solutions like Istio in a platform context Hands-on experience with Relational Databases (e.g., MySQL, PostgresSQL), ideally in managing them as a service Excellent communication skills and the ability to clearly articulate complex technical concepts to both technical and non-technical audiences A strong customer-centric mindset, treating internal development teams as your primary customers Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience or equivalent military experience required Nice-to-Have Qualifications Experience with FedRAMP compliance and government security requirements Track record of implementing secure CI/CD pipelines in restricted or regulated environments Why Join Saviynt

Job Description Data Engineer Location: Atlanta, Georgia (Hybrid Remote- 2 days onsite/ 3 days remote) Job Type: Full-Time The Data Engineer is a vital member of the application services team responsible for designing, building, and maintaining the infrastructure that supports the collection, storage, and analysis of large sets of data. They ensure that data flows smoothly from source to destination so that it can be processed and analyzed by other stakeholders. Key Responsibilities • Design and manage data architecture and pipelines., • Deploy and maintain Elasticsearch clusters in multi-cloud or on-premises environments., • Integrate data from various sources, including databases, APIs, and external systems., • Collaborate on data models for improved analytics and decision-making., • Implement processes for monitoring and ensuring data quality. Requirements Education and Experience • Bachelor’s degree in Computer Science, Mathematics, Data Science, or related field., • 6+ years of professional experience in data management or engineering, including 3+ years with Elasticsearch, SSIS, or similar tools. Skills and Knowledge • Proficiency in SQL, non-relational databases, and programming (e.g., Python, C#)., • Familiarity with cloud services like AWS or Azure., • Experience with data modeling, ETL processes, and scalable pipelines., • Knowledge of machine learning and data science concepts., • Strong problem-solving, analytical, and communication skills. This position is ideal for professionals passionate about driving data excellence and innovation. Apply today to join our team!

Job DescriptionWho are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary Smarsh is seeking a Sr. Technical Support Engineer I to provide high touch support to our biggest and best customers. This role serves as an Account Manager for dedicated customers and will lead weekly customer status meetings with key customer stakeholders. Beyond case management, this role ensures that our customers receive world class support.How will you contribute? • Interact with all levels of leadership across Smarsh and clients as needed., • Advocate for product, policy and process improvements that improve the customer experience., • Provide frontline support role for Enterprise products or Backline support role for Saas-hosted solutions or Enterprise products. Works on assignments that are complex in nature where independent action and high degree of initiative is required in resolving problems and developing solutions. Independently identifies the root cause of software or system issues and uses system analysis and testing techniques to solve problems with minimal assistance. Routinely develops reproducible test cases. May recommend code-level or configuration changes., • Ensure team adherence to SLAs for support coverage for initial response and timely resolution for customer cases via phone, web and community. Assigned to specialized teams or projects to leverage knowledge and equip others. Regularly participate in bridge calls for system outages or critical production issues. Develop expertise for broad set of assigned products to maximize first contact resolution., • Apply product and industry expertise to actively diagnose, troubleshoot and resolve most complex/advanced customer issues. Escalate cases as required based on customer business impact., • Influence support organization to deliver quality service to customers and partners to drive high levels of customer satisfaction and long-term loyalty., • Effectively manage cases to ensure timely customer status updates and ultimate resolution.• Lead customer escalations or 3rd party support coordination to resolve issues for critical accounts., • Log and track cases using Salesforce, maintaining detailed documentation of all interactions and statuses throughout lifecycle of issue., • May be assigned as designated Support Engineer to specific accounts for premium offerings., • TSE Team Lead provides daily guidance and technical leadership to assigned team, including Technical Account Management expertise and assistance, as well as Escalation Management ownership., • Regularly engage with SRE and Engineering teams to drive resolution of issues, handling all customer-facing communications to set clear expectations through closure., • Capture, reuse and share knowledge using KCS (Knowledge-Centered Service) practices as Publisher. Knowledge Domain Expert (KDE) responsibilities for online content and product or process feedback across company. May include KCS Coach role., • Promote adoption and success of customers and partners using self-service offerings, including knowledge base, community, and training resources., • Lead the identification and implementation of “shift left” changes to increase resolution rate and accelerate time to resolution. Develop and deploy innovative approaches to resolve issues and scale the use of new support practices., • Actively participate in readiness planning and activities related to pre-release or new product introduction preparation for the support team., • Train and mentor peers to facilitate sharing of expert-level knowledge.What will you bring?, • Passion for helping customers succeed., • Excellent verbal, written and interpersonal communication skills., • Expert level diagnosis and problem-solving abilities., • Time management and critical thinking skills., • Self-directed and self-motivated with a demonstrable work ethic and ability to perform under pressure., • Proficient in using CRM business systems, Microsoft business applications, JIRA/Confluence and related platforms., • College degree in technology-related field is preferred, but equivalent industry/career experience is also considered., • 7+ years in a support delivery role or 8+ years industry/career equivalent experience., • Requires advanced level IT, networking, database or SaaS/Cloud application support experience., • Advanced level expertise as Subject Matter Expert for assigned focused technologies or products as point of escalation for frontline/backline teams., • On-premise support experience preferred., • Project and program management experience preferred., • Required Skills -SQL and RDBMS exposure, Linux, Elasticsearch.

Job DescriptionValorem Reply is an award-winning digital transformation firm focused on delivering solutions around data-driven enterprise, IT modernization, customer experience, product transformation and digital workplace by leveraging the power of Microsoft technologies. We provide hyper-scale and agile delivery of unique digital business services, strategic business models and design-led user experiences. Our innovative strategies and solutions securely and rapidly transform the way our clients do business. We are seeking a Senior Data Engineer to design, build, and optimize modern data platforms for our clients using Microsoft Azure, Microsoft Fabric, Power BI, and Databricks. In this role, you will combine deep technical expertise with strong consulting skills — engaging directly with clients, understanding business needs, translating requirements into scalable technical solutions, and communicating clearly with both technical and non-technical stakeholders.Responsibilities • Work directly with clients to understand business goals, data challenges, and technical requirements, • Lead or support discovery sessions, requirements workshops, architecture discussions, and solution reviews, • Develop and optimize batch and streaming data ingestion pipelines from enterprise applications, databases, APIs, and file-based sources, • Implement medallion/Lakehouse architectures, dimensional models, and data transformation workflows to support analytics and reporting use cases, • Engineer solutions using technologies such as PySpark, Spark SQL, SQL, Python, Delta Lake, and orchestration tools within Azure and Databricks, • Recommend best practices for data modeling, governance, lineage, monitoring, DevOps, and security, • Help establish engineering standards, reusable frameworks, accelerators, and documentation for internal and client teams, • Contribute to estimation, project planning, and delivery management for client engagementsMinimum Requirements, • Bachelor’s degree in computer science or related field, • 8 years of experience in data engineering, data platform development, or cloud data solutions, • 3 years of hands-on experience with Azure Databricks, Apache Spark, or similar distributed data processing technologies, • Expertise with Microsoft Azure infrastructure and data resources, including Fabric, Azure Data Factory, Synapse Data Analytics, Power BI, Azure SQL, Azure Cosmos DB, • Deep expertise with Databricks, specifically the ability to design enterprise-level strategy and architecture including Unity Catalog, data warehousing, data sharing, and Mosaic AI, • Experience setting end-to-end modern data platforms in Azure including architecture/design, ingestion, storage strategies, analytics & reporting, Apache Spark, and networking requirements, • DevOps for data, GitHub, automated testing, and working with containers (AKS, Docker, registries, etc.), • Excellent communication skills, ability to clearly explain concepts to teammates and customers, and quickly learn new concepts and technologiesPreferred Qualifications, • Azure Database for PostgreSQL, • Experience working directly with clients, business stakeholders, or cross-functional teams in a consulting or professional services environment., • Experience establishing data management strategy for customers, including data governance, data security, master data management, and familiarity with different industry security requirements, • Ability to create working environments for data engineers and scientists, and general knowledge of ML, AI, LLMs, and MLOps, • Experience with Delta Lake, Unity Catalog, and Databricks workspace administration or governance.

Job DescriptionHermeus is a venture-backed defense aviation company reclaiming the lost art of rapid iterative prototyping to build the fastest aircraft in the world today. By prioritizing relentless hardware iteration, we deliver high-speed systems at the pace of the modern battlefield. We work with the Department of War to provide the high-speed capabilities our nation and its allies need to maintain a durable, asymmetric advantage. We are seeking a highly motivated and experienced AI DevOps / Platform Engineer to join our team. In this role, you will design, implement, and scale infrastructure and automation that integrates AI into our engineering workflows — enabling faster iteration, stronger reliability, and smarter operations across the organization. We are open to considering mid-level, senior, or principal candidates depending on experience.Responsibilities • Design, implement, and maintain CI/CD pipelines for aerospace software and simulation environments, • Integrate AI-driven tools into engineering workflows (e.g., intelligent code assistance, anomaly detection, automated testing frameworks), • Build and manage scalable cloud infrastructure (AWS or equivalent) to support R&D, simulation, and production environments, • Develop monitoring, logging, and alerting systems enhanced by AI for predictive insights, • Collaborate with aerospace, flight software, and test engineers to ensure seamless integration between software, hardware, and operations, • Write efficient, maintainable, and well-documented infrastructure code (Python, Bash, IaC), • Conduct system reviews and implement best practices for secure and reliable operations, • Stay up-to-date with emerging AI/ML and DevOps technologies, applying them to improve speed, safety, and scalabilityMinimum Requirements, • Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field, • 5+ years of professional experience in DevOps, platform engineering, or MLOps, • Proficiency with CI/CD tools (GitHub Actions, GitLab, Jenkins, etc.), • Hands-on experience with AWS or equivalent cloud platforms, • Strong scripting and automation skills (Python, Bash), • Experience with containers and orchestration (Docker, Kubernetes), • Demonstrated ability to integrate AI/ML or intelligent automation into engineering workflowsPreferred Skills and Experience, • Experience with AIOps, anomaly detection, or ML-based testing frameworks, • Familiarity with infrastructure-as-code tools (Terraform, CloudFormation), • Knowledge of secure DevOps / DevSecOps practices, particularly in regulated industries, • Exposure to aerospace or defense systems and simulation environments, • Strong problem-solving skills and ability to work in fast-paced, high-iteration environments, • Excellent communication skills and ability to collaborate across hardware, software, and systems teams

Job Description Job Title: DATA Engineer – GCP Work Time Zone: EST Rate: $58-60/hour on 1099/C2C Location: Atlanta, GA (Hybrid – 3 days on-site) We are looking for a highly capable Data Engineer to design, build, and maintain reliable, scalable data pipelines and infrastructure on Google Cloud Platform (GCP).. The ideal candidate is proficient with BigQuery, Dataflow, and has experience integrating modern tools like Vertex AI and Gemini models for intelligent data workflows. Core Responsibilities: • Data Pipeline Development: Build scalable batch and real-time pipelines using Dataflow, Pub/Sub, Cloud Composer, and Dataproc., • Data Warehousing: Design and optimize analytical models in BigQuery, implementing best practices in schema design and performance tuning., • Infrastructure & CI/CD: Deploy data infrastructure with Terraform; create and manage CI/CD pipelines for workflow automation., • Data Quality & Governance: Implement validation checks, ensure data integrity, and enforce security and governance practices., • AI/ML Integration: Collaborate with data scientists to support Vertex AI workflows and explore the use of Gemini models (via BigQuery ML or Vertex AI APIs) for advanced data transformation., • Strong experience with GCP services: BigQuery, Dataflow, Pub/Sub, Cloud Storage, • Expertise in SQL, Python, and ETL/ELT development, • Knowledge of Infrastructure as Code tools (e.g., Terraform), • Familiarity with CI/CD tools: Google Cloud Build, Jenkins, • Understanding of data modeling, partitioning, clustering, and materialized views, • Working knowledge of data quality frameworks and governance principles, • Experience with Vertex AI, or a strong interest in ML/AI workflows on GCP, • Apache Spark, Kafka, Apache Airflow, • DBT or Dataform for transformations, • Docker, Kubernetes for Containerization, • Snowflake, Databricks or other modern platforms Soft Skills: • Strong communication and collaboration skills, • Ability to manage priorities and work independently, • Google Cloud certifications (e.g., Professional Data Engineer, ML Engineer), • Education: Bachelor’s degree in computer science, Engineering, Statistics, or related technical field (or equivalent experience), • Professional Experience:, • 8-10 years of experience in data engineering, • Proven hands-on experience with GCP and modern data architecture

Job DescriptionWho are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary Global Technical Support provides industry-best service to customers and partners using Smarsh products and services. Focus is to ensure timely response and rapid resolution of inbound requests. Support delivery spans all assisted and digital support channels. Advanced roles are recognized as technical leaders for assigned products and technologies, capable of solving the most complex and challenging issues. Leadership roles include focus to ensure response coverage, rapid resolution of customer and partner issues, and overall support delivery readiness for the team to perform at a high level. How will you contribute? • Experienced level Technical Support Engineering role., • Frontline support role for Enterprise products or Backline support role for Saas-hosted solutions or Enterprise products., • Works on assignments that are complex in nature where independent action and high degree of initiative are required in resolving problems and developing solutions. Independently identifies the root cause of software or system issues and uses system analysis and testing techniques to solve problems with minimal assistance. Routinely develops reproducible testcases., • Adhere to SLAs for support coverage to ensure initial response and timely resolution for customer cases via phone, web and community., • Actively diagnose, troubleshoot and resolve customer issues. Escalate cases as required based on customer business impact., • Develop broad expertise for multiple assigned products to maximize first contact resolution., • Build deep expertise as SME for assigned focused technologies or products as point of escalation for frontline or backline teams., • May be assigned to specialized teams or projects to leverage knowledge., • Focus on delivery of quality service to customers and partners to drive high levels of customer satisfaction and long-term loyalty., • Effectively manage cases to ensure timely customer status updates and ultimate resolution., • May require handling critical accounts, customer escalations, and 3rd party support coordination to resolve issues., • Log and track cases using Salesforce, maintaining detailed documentation of all interactions and statuses throughout lifecycle of issue., • Frequently engage with SRE and Engineering teams to drive resolution of issues, handling all customer-facing communications to set clear expectations through closure., • Capture, reuse and share knowledge using KCS (Knowledge-Centered Service) practices as Contributor or Publisher. May include KCS Coach role or Knowledge Domain Expert (KDE), • Responsibilities for online content and product or process feedback across company., • Promote adoption and success of customers and partners using self-service offerings, including knowledge base, community, and training resources., • Lead the identification and implementation of “shift left” changes to increase resolution rate and accelerate time to resolution., • May participate in readiness planning and activities related to pre-release or new product introduction preparation for the support team., • Advocate for product, policy and process improvements that improve the customer experience., • May be assigned as Designated Support Engineer or Business Critical Support resource to specific accounts for premium offerings., • Follow required polices and processes to maintain compliance with information security and data protection requirements., • Collaborate closely with cross-functional teams to resolve issues and fulfill customer needs., • Other duties as assigned.What will you bring?• Passion for helping customers succeed. • Excellent verbal, written and interpersonal communication skills., • Expert level diagnosis and problem-solving abilities., • Time management and critical thinking skills., • Proficient in using CRM business systems, Microsoft business applications, JIRA/Confluence and related platforms.• College degree in technical related field or industry/career equivalent experience., • Minimum of 3 years in a support delivery role or 6 plus years industry/career equivalent experience., • Requires deep IT, networking, database or SaaS/Cloud application support experience., • On-premise support experience highly desirable., • Industry certifications in Windows, Linux, RDBMS, AWS are highly desirable.

Job Description Juvare is a SaaS software company focused on developing innovative enterprise resilience solutions for government agencies, corporations, healthcare providers, and higher education. Juvare solutions have supported over 500,000 emergency response incidents in all 50 states and 20 countries worldwide. Juvare helps our clients prepare, connect, and respond to protect people, property, and brands. Role Overview We are looking for a Sr. DevOps Engineer to help build, operate, and continuously improve the secure cloud platforms that power Juvare's mission-critical enterprise resilience solutions. In this role, you'll partner across Engineering and Security to deliver reliable, scalable SaaS environments for commercial and federal customers, with a proven track record operating in regulated settings. Experience supporting AI/MLOps workflows is a plus. Location • Atlanta / RemoteMust Have, • Cloud Platforms: Strong hands-on experience with AWS and Azure, • Regulated Environments: Experience operating in FedRAMP High, DoD Impact Level 5 (IL5), or equivalent regulated environments, • Compliance & ConMon: Strong understanding of Authority to Operate (ATO) processes, compliance, and continuous monitoring (ConMon), • GovCloud: Experience working within AWS GovCloud or secure boundary environments, • Databases: Operational experience with managed databases (backup/restore, replication, performance, and access management; Azure SQL and Aurora PostgreSQL preferred), • Infrastructure as Code: Experience with infrastructure as code (Terraform), • CI/CD Pipelines: CI/CD pipeline experience (GitLab, GitHub), • Automation (AI-Enabled): Experience building workflow automation and developer automation using tools like n8n, Replit, or similar, • Containers & Orchestration: Strong experience with containers and orchestration (Docker, Kubernetes, AKS, EKS, ECS/Fargate), • Monitoring & Observability: Experience with monitoring and observability (Datadog, CloudWatch), • Security Tooling: Exposure to security tooling (WAF, SIEM, vulnerability management), • Scripting: Strong scripting skills (Python, Bash, Powershell), • Production Operations: Experience in production operations (incident response, on-call, RCA), • Architecture: Strong understanding of networking, security, and system architecture, • AI / MLOps:, • MLOps Pipelines: Experience with MLOps pipelines (training, deployment, monitoring), • Tools: Familiarity with tools like SageMaker, MLflow, Kubeflow, or similar, • Model Deployment: Experience deploying models to production (real-time or batch), • Data & Lifecycle: Understanding of data pipelines and model lifecycle managementNice to Have, • Experience with LLMs / GenAI workflows (RAG, prompt engineering, fine-tuning), • Familiarity with vector databases (Pinecone, Weaviate, OpenSearch), • Exposure to AIOps or AI-driven automation, • Experience with data platforms (Databricks, Snowflake, Redshift), • GCP experience a plus; comfort operating with a cloud-agnostic mindset, • Multi-cloud or hybrid architecture experience, • Cost optimization and performance tuning, • Jira / Confluence experienceWhat We're Looking For, • Ownership Mindset: Strong sense of ownership in regulated, high-stakes environments — you treat the platform like it's yours, • Compliance + Speed: Ability to balance compliance, security, and delivery speed without sacrificing one for the other As the Company is a partner with the United States government, this position may require access to sensitive government information. Accordingly, candidates must be capable of passing an SF-85 background check and obtaining public trust clearance if required. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. EEO Statement Juvare is deeply committed to building a diverse and inclusive team. We believe in equal opportunity for all applicants and encourage individuals from underrepresented groups in technology to apply. As an equal opportunity employer, we celebrate diversity and are committed to building and maintaining a diverse and inclusive workforce. All qualified applicants and employees will receive consideration for employment regardless of—and will be free from discrimination on account of—their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, physical condition, developmental disability, genetic information, or any other category protected under applicable law. Any individuals with a disability requiring a reasonable accommodation to assist with their job search or application for employment should send an e-mail to . The e-mail should include a description of the requested accommodation and the position you're applying for or interested in. Affirmative Action: Juvare's Affirmative Action Plan advances our principles of equal opportunity and supports that goal by enlarging our talent pool.

Job Description The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. Overview We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us. What You'll Do • Be scrappy to find new sources of audio data and bring it into our ingestion pipeline, • Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform., • Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models., • BS/MS/PhD in Computer Science or a related field., • 5+ years of industry experience in software development., • Proficiency with bash/Python scripting in Linux environments, • Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP), • Experience with web crawlers, large-scale data processing workflows is a plus, • Ability to handle multiple tasks and adapt to changing priorities., • A fast-growing environment where you can help shape the company and product., • An entrepreneurial-minded team that supports risk, intuition, and hustle., • A hands-off management approach so you can focus and do your best work., • An opportunity to make a big impact in a transformative industry., • Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture., • Opportunity to work on a life-changing product that millions of people use., • Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more. Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Description About us Intellum is the leader in corporate education technology and powers the largest, most successful customer, partner, and employee learning programs in the world. Large brands and fast-moving companies like Google, Meta, Amazon, Walmart, Xero, Atlassian, Mailchimp, Airbnb, Stripe, and TikTok rely on Intellum to engage and educate the audiences they touch. We have always been a "remote first" company and are proud to have team members located all over the world. We value Curiosity, Creativity, Perseverance, and Kindness and strive to demonstrate these core values every day. Our culture is very important to us. We invest in our people in fun and exciting ways, including personal development budgets and an annual all-company retreat that is focused less on work and more on human connections. We are in growth mode, and our "smart growth" approach ensures that we will continue to scale our company effectively. Summary We are seeking a Lead Site Reliability Engineer to spearhead our SRE team. You are not just an operator; you are an experienced software engineer who excels at architecture, code optimization, and deep troubleshooting. In this role, you will drive operational maturity by defining our reliability standards (SLOs), hardening our security posture (WAF/InfraSec), and scaling the Intellum platform. Our stack • Core: Applications written in Ruby on Rails and Node.js, PostgreSql, MongoDB,, Redis, Memcached, Sidekiq, ActiveJob, Elasticsearch, Websockets, • Infrastructure: 100% Linux-based cloud infrastructure (AWS, Google Cloud, MongoDB Atlas) and services (ECS/EC2/Kubernetes, Elasticache, MemoryStore, RDS, CloudSQL, BigQuery etc.), • Infrastructure as Code (IaC): GitHub, Terragrunt, Terraform, Ansible, • CI/CD: Spinnaker, Jenkins, • Observability & Alerting: New Relic, AWS CloudWatch, Google Cloud Stackdriver, Squadcast, • Agile/Scrum practices utilizing JIRA Responsibilities • SRE Leadership & Strategy: Set clear goals for the SRE team and partner with Engineering leadership to align platform initiatives with business objectives., • Reliability & Observability (SLA/SLO): Lead the definition and enforcement of SLAs, SLIs, and SLOs. Architect observability frameworks to translate telemetry data into actionable roadmaps that reduce toil and enhance resilience., • Core Engineering & Performance: Take ownership of critical code components (i.e., Queues, Enrollments) and lead efforts to identify bottlenecks, optimize performance, and improve code quality across the engineering department., • Security by Design: Champion infrastructure security. Partner with InfoSec to define hardening standards, manage perimeter defense (WAF/DDoS), and automate vulnerability remediation within the CI/CD pipeline., • Incident Command: Participate in the 24x7 on-call rotation and lead post-incident reviews (RCAs), ensuring action items are implemented to improve MTTR and prevent recurrence., • Mentorship: Empower developers with better tooling and guidance on performant coding practices, fostering a culture of collaboration and reliability and "you build it, you run it". Required Skills Experience & Engineering • 10+ years of engineering experience, with 5+ years specifically developing Ruby on Rails applications., • Expertise in Cloud Computing (AWS/GCP) and Infrastructure as Code (Terraform/Ansible)., • Strong proficiency with SQL databases (PostgreSQL) and the ability to quickly navigate and optimize complex, unfamiliar codebases. SRE & Operations • Deep Observability: Proven experience designing monitoring solutions (Datadog, New Relic, Prometheus) based on the "Golden Signals"., • SLO Governance: Demonstrated ability to define SLIs/SLOs from scratch, negotiate Error Budgets, and use data to balance feature velocity with reliability., • Security Focus: Experience securing cloud environments and container platforms (Kubernetes), including hands-on management of WAF rules and edge security., • Incident Management: Experience leading post-incident reviews (RCAs) and implementing action items that directly improve MTTR (Mean Time to Recovery) and MTTD (Mean Time to Detection). Leadership • Proven experience leading technical teams, mentoring engineers, and working in a team-oriented, collaborative environment with strong communication skills., • Documentation & Training: Skilled in documenting solutions and training operational teams on how to effectively support and maintain systems., • Proactive Problem-Solving: Demonstrated ability to communicate clearly, seek help proactively, and take ownership of tasks, leading them to completion. Bonus Skills • Automation Tools: Experience in developing solutions using server automation tools such as Terraform, Ansible., • CI/CD Expertise: Experience in writing and maintaining CI/CD pipelines and services., • Kubernetes: Experience in building, deploying, and optimizing Kubernetes-based infrastructure, • Perimeter Defense: Experience configuring and managing Web Application Firewalls (WAF) (e.g., Cloudflare, AWS WAF, Akamai) and DDOS protection mechanisms. Education • Medical - 100% of employee premiums for selected individual plans, • Dental - 100% of employee premiums covered, • Vision - 100% of employee premiums covered, • LinkedIn Learning, • 401(k) plus matching (US Based Only), • Unlimited PTO, • Calm subscription, • Annual Company Retreat Intellum is an equal-opportunity employer. We're committed to building an inclusive team that celebrates diversity in people, perspectives, and backgrounds regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, citizenship, veteran status, or any other protected status. We encourage you to apply for an open position and if you have questions about whether or not your job experience and skill set meet the requirements for a specific role, reach out to us directly at . If you are an individual applying from CA, NY, CO, CT, MD, NV, or RI, please reach out to to inquire about specific pay ranges.

Job Description Job Summary We are seeking a highly skilled Senior Adobe Experience Manager (AEM) Engineer to design, develop, and support enterprise-scale digital experiences using Adobe Experience Manager Sites and Assets. In this role, you will build reusable AEM components, templates, workflows, and integrations that power modern content-driven platforms. The ideal candidate brings deep expertise in AEM architecture, Java-based development, OSGi frameworks, and cloud deployment practices, along with strong collaboration skills to partner across UX, DevOps, QA, and solution architecture teams. This is a hands-on senior engineering role focused on delivering scalable, secure, and high-performing AEM solutions. Key Responsibilities • Develop and enhance AEM Sites and Assets features, including components, templates, Content Fragments, and workflows., • Build scalable solutions using Sling Models, HTL, OSGi, and Java best practices., • Integrate AEM with backend services, APIs, and third-party platforms., • Configure, support, and troubleshoot AEM environments across Dev, Stage, and Production., • Contribute to CI/CD pipelines and deployment processes using tools such as Git, Maven, Jenkins, and Adobe Cloud Manager., • Ensure solutions meet security, performance, and coding standards., • Collaborate with UX, architecture, DevOps, and QA teams to deliver high-quality digital experiences. Required Qualifications • 7+ years of software development experience, including 4+ years working with Adobe Experience Manager (AEM)., • Strong expertise in AEM Sites and Assets, including component and template development., • Hands-on experience with Sling Models, HTL (Sightly), OSGi, and Java-based AEM frameworks., • Experience integrating AEM with REST APIs and external enterprise systems., • Familiarity with CI/CD and deployment tools such as Git, Maven, Jenkins, and Adobe Cloud Manager., • Ability to deliver secure, scalable solutions in production enterprise environments., • Strong communication and collaboration skills as a senior individual contributor. Preferred Qualifications • Adobe AEM Developer or Architect certification., • Experience with AEM as a Cloud Service., • Background working in Agile teams and mentoring junior engineers. Location • This role is a remote role that requires candidate to go onsite for 1st week minimum. Candidates must reside within the physical US., • Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa currently., • To be considered for this position, candidates must reside in one of the following U.S. states: AL, AR, AZ, CA, CO, CT, DE, FL, GA, IA, ID, IL, IN, KS, MA, MD, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, TN, TX, VA, WI, and Washington DC. Candidates residing outside these states are not eligible for consideration currently. In addition to base pay, employees may be eligible for discretionary bonuses, commissions, or other incentive programs, as well as a comprehensive benefits package that includes medical, dental, vision, 401(k), paid time off, etc. Estimated Compensation Range:$90,000—$118,000 USD FormativGroup operates within the critical middle layer of business technology, where applications and systems connect infrastructure to business processes. We are specialists who help the middle market take full advantage of their technology investments with deep, industry-centric expertise, all in one place, to unify fragmented systems. With deep technical expertise across cloud architecture, system integration, AI, and data strategy, we bridge the gap between business goals and modern platforms. FormativGroup is an equal opportunity employer providing opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. ADA Specifications: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. #formativgroupcareers #WorkWithUs Click here to view our Privacy Policy

Job DescriptionAHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. Senior Client Solutions Engineer The Senior Client Solutions Engineer assists AHEAD Client Directors through formal technical presentations and technical design assistance of AHEAD’s solution and service offerings to existing and prospective clients. The Senior Pre Sales Technical Architect owns all technical aspects of a sales campaign and hand off to the consulting and services team; maintaining strong relationships with our clients. In this role, you are a thought leader within the Engineering organization, responsible for designing, architecting, and, at times, consulting for AHEAD clients. We expect our Senior Client Solutions Engineer to have deep knowledge across our Enterprise Cloud Framework including Cloud Management and Operations, Security, Datacenter Infrastructure and Public Cloud. Your goal as a Senior Client Solutions Engineer should be to build skills, relationships, and industry credibility across more than one of these segments to drive product and services sales. You will work in partnership with one or more Client Directors to help build a cohesive account strategy for each existing and prospective clients. As part of this strategy, you will help Client Directors identify potential technologies and vendors to partner within a given account and assist in driving this strategy throughout the sales campaign. Time management and prioritization are essential attributes of a successful Senior Client Solutions Engineer. Your goal is to evolve into the technical thought leader for each of your clients. In this capacity, you will work to define strategy, compare and contrast alternative approaches, and build key relationships, as well as size and configure products. Positioning and leveraging Subject Matter Experts (Practice Directors, Solution Principals, Specialists, Client Services, etc.) is a necessity to scale your effectiveness within accounts. You will also be expected to provide insight and details regarding work effort and client engagement to enable tracking of key KPIs throughout the year through tools that will be provided to you. Education is critical to your success at AHEAD. You are expected to continually educate not only yourself, but also our clients and your team resources.Roles and Responsibilities • Possess deep data center expertise (multiple layers of the stack)., • Present at Technical Briefings and Lab Demonstrations with clients and partners to showcase AHEAD's value., • Considered a Subject Matter Expert (SME) in one or many technologies for the team to leverage., • Recognized by the partner community to own technical sales campaigns without their support., • Qualify and position consulting engagements and services., • Provide coaching and mentoring to team resources in order to enhance their solution knowledge, technical acumen, and pre-sales skill sets., • Qualify sales opportunities in the terms of client technical requirements, decision making process and funding and decides if we should move forward with the campaign., • Understand and articulate AHEAD's Enterprise Cloud Framework., • Prioritize opportunities and efforts assigned to the geography based on maximizing total impact on team productivity and profit., • Drive engagement conversions to additional services / solutions., • Provide feedback to improve internal efficiencies., • Work with Practice Directors to provide input and suggestions for new solutions and offerings., • Present regularly at AHEAD events, user groups, conferences, and forums., • Lead Solution Verification / BOM Review process for the geography.Qualifications, • Bachelors degree in Computer Science, Engineering, or equivalent, • 4+ years Pre Sales and Data Center experience is required, • Professional communication, presentation, analytical, and problem-solving skills, • Experience working as a technical lead in a pre-sales sales campaign, • Extensive knowledge of one or more of the following data center solutions: storage, networking, compute, virtualization, data center management / automation, and security, • Ability to work under critical conditions and influence others to achieve results, • Strong interpersonal skills with excellent presentation skills, • Must be independent, self motivated, a self starter and possess a good working attitude, • Able to work well within a team and partner environment

Job Description Northspyre, the only end-to-end real estate development management platform, empowers developers to make smarter investment decisions with data-driven insights and collaborative workflows. Through automation, analytics, and AI, Northspyre gives teams the real-time information, performance insights, and workflow tools they need to do their job with unparalleled speed and intelligence. By bringing project stakeholders, data, and processes together all on one integrated platform, Northspyre eliminates expensive silos in the development lifecycle, making project delivery simple and outcomes more predictable. Since 2017, Northspyre has been the backbone of operational infrastructure for leading development firms, supporting over $500 billion in projects across the US. About the opportunity Northspyre is looking for a Senior Software Engineer to join our fast-growing, venture-backed start-up team. This is an opportunity to make a huge impact at a start-up disrupting the 10.5 trillion dollar real estate industry. We are a lean organization with minimal red-tape that prides itself on getting things done efficiently and effectively. We are looking for an experienced engineer to take part in the product development and deployment lifecycle and help to build out critical integrations to our platform. As part of our small team of developers, you'll collaborate with everyone on building out the team, process, & tech stack as we work on growing both our team, business and technology. Please note that this is a 3-2 hybrid role based out of our Midtown Atlanta office. In this role, you'll get to: • Designing, developing, and maintaining integration flows from our core application to third party services using an array of different APIs., • Collaborate and review code with other developers in engineering to ensure each integration maintains a consistent level of technical standards as set by the team., • Work directly with Customer Success to ensure that the integrations meet the needs of our customers., • Troubleshoot, identify, and fix any issues that arise during customer integration., • Designing and building elegant and user-friendly UIs end-to-end., • Ensuring site reliability and troubleshooting production issues., • Collaborating with Customer Support and Product teams to handle client requests and build new features and products., • Leading, mentoring and guiding less experienced engineers., • 5+ years of industry experience writing high-quality code in a collaborative environment, • 3+ years of Python development experience, • Strong Computer Science fundamentals in object-oriented design, data structures, algorithm design, problem solving, and complexity analysis, • Strong knowledge and experience in programming languages like Python, JavaScript, Java, • Strong background in UI development and UX design. Fundamental knowledge of browser technologies like HTML and CSS is necessary., • Knowledge and experience in front-end technologies and frameworks like React, Webpack and NPM., • Experience designing and building REST endpoints., • Knowledge and experience in web frameworks like Flask/Django., • Experience/familiarity with AWS and/or other cloud technologies., • Experience/familiarity with Relational Databases like Postgres., • Experience/familiarity with Unix/Linux environments., • An understanding of design for scalability, performance and reliability, • Self-motivated and proactive, able to take ownership and deliver results, • Eagerness to learn new practices and technologies that will improve our overall architecture, • Excellent communication skills and ability to effectively communicate with both technical and non-technical audiences, • Desire to mentor software engineers in all aspects of their engineering skill-sets, • Experience/familiarity with AWS and/or other cloud technologies, • In addition to a competitive salary, we are offering a meaningful stock option package, • Comprehensive Medical, Dental, and Vision. Multiple plan options, including a plan option for 100% employer-paid premium for individual coverage for full-time employees., • 401k Match to help you save for your future (Fully vested after 6 mo eligibility period), • Unlimited Vacation, Paid Sick Leave, and major US Holidays, • Awesome company swag!, • Free access to Health Advocate, • Hybrid & Remote opportunities - we have an Amazing new office in Midtown Atlanta, • You will be part of a small, professional fast-moving team with minimal supervision #1: It's the Right Time – We've already facilitated more than $500 billion of complex projects across the United States #2. Northspyre has the right product – Our technology empowers modern real estate teams to build leveraging data, automation and artificial intelligence to get to faster, more predictable outcomes on complex projects. #3. Northspyre celebrates a culture of creativity – We strive to have a sense of community within Northspyre that encourages diverse viewpoints, openness, and fostering an environment in which employees feel comfortable bringing their whole authentic selves to work. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply — we'd love to hear from you.

Job Description ProSync Technology Group, LLC (ProSync) is an award-winning, SDVOSB Defense Contracting company with a strong military heritage and a record of excellence in supporting the Department of Defense and the Intelligence Community. If you have prior military service or government contracting experience, are proud to serve and support our nation, and want to help support ProSync's mission to "Define and Redefine the State of Possible,” please apply today! The Junior Security Operations Engineer will support enterprise cybersecurity operations working with SMEs managing Splunk, Cribl and Armis. This role focuses heavily on supporting Splunk and associated security tooling to enhance visibility, detect threats, and support compliance and incident response activities across primarily on premise and Cloud environments. Responsibilities: SIEM & Security Tools Support (Primary Focus): • Support and maintain Splunk for log ingestion, search, and security analysis etc., • Working in tandem with TMI team to support M-21-31 mandate., • Assist with onboarding, integrating, and validating data sources into SIEM platforms., • Support Armis for asset visibility and security monitoring., • Support Cribl for log routing, transformation, and pipeline optimization., • Analyze logs from Windows, Linux, network, and enterprise systems., • Understand log sources and their relevance to security investigations., • Ensure logs are centralized, searchable, and investigation ready., • Troubleshoot SIEM platforms and supporting infrastructure., • Assist internal teams with security related technical issues., • Resolve issues related to log ingestion, connectivity, and performance., • Develop understanding of enterprise infrastructure, architecture, and data flows., • Understand how logs are generated and consumed by various platforms., • Work on site full time initially for hands on exposure and collaboration., • Support on prem systems and infrastructure as needed., • A minimum of 1 year of foundational experience supporting SIEM platforms, particularly Splunk and Armis., • Experience analyzing logs and security events across enterprise environments., • Working knowledge of Windows and Linux systems from a security or operational perspective., • Ability to troubleshoot log ingestion, system connectivity, and tool performance issues., • Strong analytical, documentation, communication, and collaboration skills., • An active Public Trust clearance is required in order to qualify. Education & Certifications • A Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or similar area of study or equivalent practical experience., • Any Splunk certification is required. Desired Skills • A Master's in Cybersecurity, Computer Science, Information Technology, or similar area of study., • Exposure to Whitehouse mandates e.g. M-21-31 or similar compliance and security frameworks., • Experience with SIEM engineering, tuning, or data source onboarding., • Familiarity with tool integrations (e.g., Armis, Cribl)., • Basic scripting (python, PowerShell, *nix shell) or automation experience to support log handling or troubleshooting., • Cribl training or experience., • Armis training or experience., • Security+ or other foundational security certifications., • Cloud (Azure and AWS) knowledge (training and/or certifications). Benefits Join PROSYNC and enjoy our great benefits! Compensation: • A healthy work/life balance is essential for building and executing your work effectively at ProSync, but it’s also necessary to allow you the room to pursue everything else you want to develop in your personal life.. We offer generous Paid Time Off and 11 paid holidays a year. ProSync also provides flexible work options that work with your schedule and lifestyle.

Job DescriptionSenior Platform Support Engineer As a Sr. Platform Support Engineer in our SRE Operations team, you will be a key player in ensuring the 24x7x365 smooth operation of Saviynt’s Enterprise Identity Cloud. This role focuses on maintaining the stability, performance, and reliability of our platform with a strong emphasis on application layer support and operational ownership. You will be working closely with other operations team members, development, and engineering to resolve issues, implement improvements, and provide exceptional support. This is an opportunity for someone who enjoys operational challenges and problem-solving in a dynamic cloud environment and wants to see their work through to completion. WHAT YOU WILL BE DOING * Strong pod-level troubleshooting skills in AKS/EKS (not just restarting pods). * Analyze application and DB (RDS, MySQL) performance issues. * Deeply investigate and analyze application performance issues (Java, Grails, Hibernate), identifying root causes and implementing solutions. * Oversee the monitoring of our SaaS applications and underlying infrastructure (Kubernetes on AWS and Azure, VPN connections, customer applications, Elastic Search, MySQL) for alerts and performance issues. * Strong understanding of basic computing concepts like DNS, IP addressing, Networking, and LDAP. * Effectively participate and contribute in on-call escalations with a strong operational mindset and provide technical guidance during critical incidents. * Proactively communicate with customers on technical issues when required. * Ability to guide junior engineers when needed technically. * Manage the full lifecycle of alerts, incidents, and service requests reported through FreshService, ensuring timely and accurate logging, prioritization, resolution, and escalation. * Develop, implement, and maintain operational procedures, runbooks, and knowledge base articles to standardize incident resolution and service request fulfillment. * Drive continuous improvement initiatives to optimize operational efficiency, reduce incident rates, and improve service request turnaround times via engineering automation to reduce toil and waste. * Collaborate with backend engineering and development teams to troubleshoot complex issues, identify root causes, and implement preventative measures. * Ensure adherence to defined SLAs (Service Level Agreements) and KPIs (Key Performance Indicators) for operational performance. * Maintain operational documentation, including system diagrams, contact lists, and escalation paths. * Ensure compliance with relevant security and compliance policies. * Plan and coordinate scheduled maintenance activities with minimal impact to service availability. WHAT YOU BRING * Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. * Minimum of 5 years of experience in IT/Cloud operations and application support (specifically Java apps), with knowledge of cloud infrastructure (AWS and Azure). * Strong experience with application support (Java, Grails, Hibernate) and performance analysis in a production environment, able to pinpoint a performance degradation through analysis. * Strong understanding of cloud computing concepts, architectures, and services on both AWS and Azure platforms including Gov cloud requirements. * Working knowledge of containerization and orchestration technologies, specifically Kubernetes. * End-to-end technical accountability and operational ownership. * Willingness to work in a 24/7 operating model (including Night Shift). * Experience managing and troubleshooting network connectivity, including VPNs and connections to external networks. * Familiarity with monitoring tools and practices, with experience in setting up and responding to alerts. * Hands-on experience with log management and analysis tools, preferably Elastic Search. * Working knowledge of database systems, preferably MySQL, including L2 troubleshooting and performance monitoring. * Experience with ITSM (IT Service Management) systems, preferably FreshService, including incident, problem, and service request management processes. * Excellent problem-solving, analytical, and troubleshooting skills with a data-driven approach. * Experience with Grafana systems and dashboards is a plus. * Strong communication (written and verbal), interpersonal, and presentation skills. * Ability to work effectively under pressure and manage multiple priorities in a fast-paced environment. * Experience in developing and documenting operational procedures and runbooks. * Experience with automation tools and scripting languages (e.g., Python, Bash) is a plus. * Experience working in a SaaS environment is highly desirable Must Have Requirements * US Citizen (FedRamp High) * Gov Cloud Experience We offer you a competitive total rewards package, learning and tremendous opportunities to grow and advance in your career. At Saviynt, it is not typical for an individual to be hired at or near the top of the range for their role and final compensation decisions are dependent on many factors including, but are not limited to location; skill sets; experience and training; licensure and certifications; and other relevant business and organizational needs. A reasonable estimate of the current range is $110,000 to $140,000 annually. You may also be eligible to participate in a Saviynt discretionary bonus plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionHermeus is a venture-backed defense aviation company reclaiming the lost art of rapid iterative prototyping to build the fastest aircraft in the world today. By prioritizing relentless hardware iteration, we deliver high-speed systems at the pace of the modern battlefield. We work with the Department of War to provide the high-speed capabilities our nation and its allies need to maintain a durable, asymmetric advantage. We are currently seeking a motivated Platform Specialist to join the Mission Systems Engineering team at Hermeus! Responsibilities • Build, maintain, troubleshoot, and repair Ground Control Stations., • Install, configure, and maintain flight critical IT systems, communication tools, and mission-enhancing hardware/software., • Install, configure, and maintain pilot-in-the-loop cockpits for Remotely Piloted Aircraft (RPAs)., • Collaborate closely with other engineering teams to ensure seamless integration of mission systems., • Design, configure, and maintain network hardware and software, including routers, switches, firewalls, Access Points (wireless), and VPNs., • Monitor network performance and ensure system availability and reliability., • Perform network troubleshooting to isolate and diagnose common network problems., • Implement and maintain network security, including access controls, intrusion detection systems, and threat prevention., • Manage and administer network services such as DNS, DHCP, and IP address management (IPAM)., • Develop and maintain comprehensive documentation for network configurations, processes, and procedures., • Collaborate with other IT teams to support infrastructure projects and resolve complex technical issues., • Be willing and able to support the deployed platform (on a rotation basis) during weekends, off hours., • Willing and able to travel for 1-2 weeks at a time during test operations/campaigns., • Stay up to date with emerging network technologies, best practices, and NIST guidelines. Basic Qualifications, • Associates degree in information technology/systems, Computer Science, Engineering, or related STEM field., • 5+ years of experience as a Network Engineer or in a similar role (Site Reliability Engineer, Platform Engineer, Cybersecurity Engineer, Software Engineer)., • Proficient in Linux., • Proficient in basic electronics maintenance and repair., • Proficient in the maintenance/termination serial port connectors (RS232, etc.), and CAT5/6., • Proficient in basic electronics packaging (design, assembly, cable routing, cooling, etc.)., • Proficiency working at all layers of the OSI network model., • Proficiency designing and maintaining layer 2 networks., • Comfortable reading and maintaining low voltage wiring diagrams., • Experience creating, explaining, and maintaining network architectures, network topology diagrams, and other interface diagrams/specifications., • Ability and desire to travel for 1-2 weeks at a time to work on-location with the Ground Control Station at various military bases and airports., • Strong understanding of networking protocols (TCP/IP, OSPF, BGP, EIGRP) and network hardware., • Proficiency in Microsoft Windows and associated Office suite of tools: Word, PowerPoint, Outlook, Teams., • Excellent written and verbal communication skills., • Ability to obtain and maintain a security clearance. Preferred Qualifications, • 10+ years' experience designing, integrating, troubleshooting, and maintaining complex aerospace platforms’ I.T. infrastructure., • Proficiency in low level network programming (socket programming), design, and troubleshooting., • Familiarity with cloud networking concepts (AWS, Azure)., • Familiarity with Palo Alto and Juniper network devices., • Background in government or cleared contractor networks., • Experience with FedRAMP authorized cloud solutions (AWS Govcloud, Azure GCC-H, etc..) is a plus., • Experience with network cybersecurity tools such as Wireshark, Nmap, AWS network security tools, Microsoft Defender, etc., • Palo Alto Certification (PCCET, PCNSA, PCNSE, etc.)., • Juniper Certification (JNCIS, JNCIP, etc.)., • SANs Certification (GSEC, GCIA, GMON, GDSA, etc.).

Job Description Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We're the creators and primary maintainers of Crossplane, and we're building the Intelligent Control Plane—a new platform layer that makes infrastructure programmable, autonomous, and composable. Our mission is to power the AI-native enterprise with a foundational platform layer that helps teams provision, operate, and adapt infrastructure at scale—so platforms are ready for both humans and AI agents. We partner with leading cloud providers, ISVs, and open-source communities to help organizations move faster with greater confidence. Today, Upbound supports Fortune 500 companies and platform engineers across 100+ countries. Crossplane has surpassed 100M+ downloads and is used by 1,000+ teams worldwide. We're a Series B company backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, and we've raised $69M to date. Learn more at upbound.io. As a Senior Customer Support Engineer at Upbound, you won't just resolve tickets, you'll own the customer experience from first touch to full resolution, setting the standard for what world-class technical support looks like in the cloud-native ecosystem. You'll be a trusted technical advisor to our customers, working alongside Product, Engineering, and Customer Success to make every interaction exceptional. This role reports into the Customer Experience team at Upbound a signal of how seriously we take support as a strategic function, not an afterthought. This is a high-impact role for someone who gets genuine satisfaction from solving hard problems, has a natural drive to help, and believes that great support is a craft not a function.In this role, you will: • Serve as a primary technical resource for customer inquiries related to Upbound's products Spaces, Cloud, Official Extensions, Marketplace, Registry & More delivering a "wow" experience with every single touch, • Apply a structured, methodical troubleshooting approach to diagnose and resolve complex customer issues, moving efficiently from hypothesis to root cause, • Triage, own, and drive tickets to resolution with urgency and clear communication proactively keeping customers informed every step of the way, • Identify, document, and escalate bugs and product issues to Engineering with thorough reproduction steps, collaborating closely to ensure fast resolution, • Partner with the Solutions team on complex, strategic customer requests, ensuring seamless handoffs and continuity of experience, • Capture and contribute knowledge back to the team building and maintaining a high-quality internal knowledge base using KCS (Knowledge-Centered Service) methodology, • Gather and synthesize customer feedback to surface trends, advocate for product improvements, and drive process enhancements across the team, • Build or contribute to agentic tooling, automation, and internal workflows that meaningfully elevate the support experience and scale your own impactYou're a good fit if you have:, • 4+ years of experience in a technical support or customer-facing engineering role, ideally in a SaaS or enterprise infrastructure environment, • A natural "helper gene" you're energized by solving problems for others and take personal ownership of customer outcomes, • Strong, systematic troubleshooting methodology you approach complex issues with a clear framework, not just instinct, • Solid experience with Kubernetes, cloud-native technologies, and infrastructure-as-code, • Excellent written and verbal communication skills you can explain deeply technical concepts to any audience without losing precision, • A customer-first mindset with a relentless drive to deliver experiences that genuinely delight, • Solid experience with Kubernetes and cloud-native technologies — including Helm, OCI artifact distribution, RBAC, admission webhooks, and policy frameworks (OPA/Gatekeeper, Kyverno), • Able to drive root cause analysis independently using observability tooling — Prometheus, Grafana, Loki, or equivalent — without needing Engineering to interpret metrics or traces for you, • Hands-on experience with Upbound and/or Crossplane, • Familiarity with KCS (Knowledge-Centered Service) practices and methodology, • Experience building agentic tooling, support automations, or AI-assisted workflows to improve customer outcomes, • Proficiency with Unix-like shells and command-line interfaces, • Scripting skills in Python, Bash, or similar, • Startup experience you know how to operate with ambiguity and move fast, • Hands-on experience with GitOps tooling (ArgoCD or Flux) and familiarity with reconciliation failure modes — drift, conflicts, dependency ordering, • Background in platform engineering or internal developer platforms (IDPs) — you understand what platform teams are trying to build and why it breaks, • Working proficiency in Go — enough to read Crossplane/provider source and identify relevant fixes #LI-REMOTE Why Upbound? At Upbound, you'll help shape the systems and strategies that drive predictable, scalable growth in a product-led company embracing usage-based models. If you're excited to build from the ground up, work with cutting-edge cloud technologies, and directly impact how revenue is generated and scaled—this is your seat at the table. About Upbound Upbound is pioneering infrastructure platforms for the Agentic AI Era, serving Fortune 500 companies and platform engineers across more than 100 countries. The company empowers infrastructure and platform teams with Intelligent Control Planes - based on Kubernetes and Crossplane - that provision, operate, and adapt so platforms are ready for both humans and AI agents. Upbound is the creator and primary maintainer of Crossplane, the popular open-source framework for building cloud-native control planes, with over 100 million downloads and adoption by more than 1,000 teams worldwide. A Series B startup backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, Upbound has raised $69M to date. For more information, visit .

Job Description Are you passionate about supporting innovation in the semiconductor industry? At Falcomm, we are transforming advanced semiconductor technologies into real-world solutions through high-performance, energy-efficient RF power amplifier products. Our mission is to deliver cutting-edge wireless solutions that push the boundaries of performance and efficiency. Falcomm is seeking an IT/EDA Systems Engineer who will sit at the intersection of IT infrastructure, Linux engineering environments, and semiconductor design toolchains. A successful candidate will oversee the reliability and scalability of enterprise infrastructure while supporting EDA tools, simulation clusters, and Linux compute environments used by engineering teams. Responsibilities: • Manage enterprise IT infrastructure including servers, storage, networking, and virtualization environments., • Deploy, maintain, and optimize EDA environments used for RFIC and semiconductor design, • Collaborate with the external Managed Service Provider (MSP) to maintain IT systems, troubleshoot issues, and ensure timely resolution of support tickets., • Administer Cadence design tools and related toolchains, • Manage EDA license servers and license utilization, • Maintain Linux-based compute clusters used for simulation and verification, • Optimize compute infrastructure for EDA simulation workloads, • Manage Linux infrastructure (RHEL / Ubuntu / CentOS) supporting engineering teams, • Maintain high-performance storage systems used for design data, • Develop scripts and automation to improve infrastructure reliability and operational efficiency, • Automate system provisioning, configuration, and monitoring using Python, Bash, or similar tools, • Maintain corporate IT infrastructure including servers, networking, and cloud services, • Manage authentication systems, backups, and disaster recovery, • Bachelor’s degree in Computer Science, Electrical Engineering, IT, or related field, • 3-5+ years of experience managing IT infrastructure or engineering compute environments, • Strong Linux system administration experience, • Experience supporting EDA tools, • Experience managing software license servers, • Strong understanding of:, • Networking, • Storage systems, • Linux environments, • Engineering compute infrastructure, • Strong troubleshooting and problem-solving skills, • Must be willing to work full-time, onsite, in Atlanta, GA. Preferred Skills: • Experience supporting RFIC, ASIC, or semiconductor design teams, • Experience with HPC clusters or distributed compute systems, • Experience with automation tools and scripting (Python, Bash, Ansible), • Familiarity with CI/CD and infrastructure automation Benefits • Competitive Salary and Equity Package, • Comprehensive Health, Dental, and Vision Insurance, • 401(k) Retirement Plan, • Paid Time Off (PTO) and Sick Leave Disclosure: • Falcomm is an Equal Opportunity Employer; employment with Falcomm is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status., • Applicants wishing to view a copy of Falcomm’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify Falcomm., • To conform to U.S. Government export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

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