1000+ Best commercial Jobs in Union City, New Jersey (May 2026) - page 15

Banking Associate (72nd & 3rd Ave.) PT 20 Hours

18 hours ago

New York

Work Location: New York New York United States of America Hours: 20 Pay Details: $23.75 - $31.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs. As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Banking Associate is a professional in banking plays a key role in delivering TDs Brand promise at a store location. This role is accountable for accurately completing everyday banking transactions and providing advice and educational support on services products and tools to help Customers achieve their financial goals. Depth & Scope: • Performs a wide range of tasks across multiple areas within a Store location; to include processing customer transactions opening new accounts and educating customers on all banking products and services, • Delivers end-to-end advice customers expect: (1) building trust with educational content & tools (2) providing consultative support and (3) advocating with proactive insights & recommendations, • Utilizes TDs systems and tools to engage with Customers to acquire and deepen relationships by providing advice and guidance to ultimately attract and retain the customer, • Understands customer financial needs to identify opportunities to promote and educate on products services and/or refer them to the appropriate team member or internal Bank partner while ensuring a positive customer experience, • Accurately completes everyday banking transactions either on the teller line or on the platform while uncovering customer financial needs and educating on products services and tools or referring to the appropriate expert, • Services the customer on both the teller line and platform as needed with the ability to service customers with opening/closing personal deposit accounts everyday bank transactions debit card/credit card issues regulation E mobile and on-line (digital) banking, • Connects with customers provides financial advice and deepens relationships through lead management activities to include the creation & management of self-generated leads the management of received partner/retail to retail referral leads or campaign leads customer outreach (outbound calls relay SMS) setting and/or hosting appointments and lead prioritization Education & Experience: • High school diploma or GED, • 1 year experience working with customers in any capacity and can be demonstrated through any of the following: volunteering education military experience preferred, • Demonstrated Customer Service skills preferred, • Ability to work during operating hours to include evenings weekends and holidays as scheduled, • Teller experience preferred, • Required to complete Teller training and part 1 of platform training upon hire, • Strong organization skills to handle multiple tasks in a fast-paced environment, • Excellent communication skills with ability to be concise clear and consistent, • Demonstrated effective problem-solving skills, • Demonstrated ability to schedule and prioritize work, • Demonstrated ability to work independently and within deadlines, • Sound judgment in decision making and problem solving, • Proficient in Microsoft Office, • Notary License preferred Customer Accountabilities: • Consistently provides legendary customer service while transacting promoting educating and referring TD Products to new and existing customers, • Establishes and nurtures customer relationships by consistently displaying product knowledge actively listening to customer needs while engaging in additional conversations to identify any additional needs and offer a solution or partner referral, • Manages wait times to meet with a Banker by scheduling rescheduling or canceling client meetings, • Engages in lobby leadership and represents the first point of contact for customer inquiries and helps to orchestrate the customer walk-in traffic and can be the first point of contact for customer resolution or to make appointments to see an expert, • Understands and supports the Banks customer service strategy, • Considers the impact of decisions on the well-being of TD its customers and stakeholders, • Drives referrals to Store colleagues and partners to support the broader more complex financial needs of customers, • Ensures tasks are performed within established policy and procedures, • Successfully completes all required job specific compliance-related training, • Understands utilizes and follows compliance/risk and control programs, • Ensures ongoing compliance with internal/external audit and regulatory requirements. Provides prompt and comprehensive responses to all external audit regulator and compliance requests and findings. Maintains appropriate records of action plans, • Is knowledgeable of and complies with TD Code of Conduct Shareholder Accountabilities: • Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer, • Accurately processes cash/deposit/withdrawal transactions and other account servicing requests, • Decisions & processes everyday transactions such as but not limited to opening/closing servicing accounts depositing or cashing checks reordering a debit card or updating address, • Ensures compliance with all regulations policies and procedures adhering to required controls critical dates and accurate documents, • Applies customer authentication principles compliance regulations and due diligence to new account openings and transactions, • Accurately and efficiently performs transactions as accountable for cash drawers including maintaining cash limits and securing cash drawers/stations/balances out cash drawer and TCR, • Follows policy and procedure for Customer Authentication, • Acts as Dual Control agent when required, • Follows all required open/close procedures Employee/Team Accountabilities: • Contributes to a positive work environment by aligning to TD Model Brand and Culture by participating fully as a member of, • the team, • Be an active participant in personal performance and development activities, • Acts as a brand champion both internally and externally, • Collaborates with team members in contributing to the success of the team and organization, • Partners as a team player, • Actively seeks opportunities to improve delivery of work with high attention to quality standards, • Actively takes ownership of own career and aspirations. Seeks out diverse feedback to continuously develop and enhance skills, • Positively embraces change, • Adheres and participates in TDs Shared Commitments, • Models quality service at every Customer interaction, • Be engaged in advancing and sustaining a unique inclusive culture that reflects TDs diversity agenda and creates an extraordinary employee experience, • May train and act as a mentor to newer colleagues Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel Occasional International Travel Never Performing sedentary work Frequent Performing multiple tasks Continuous Operating standard office equipment - Continuous Responding quickly to sounds Continuous Sitting Frequent Standing Frequent Walking Frequent Moving safely in confined spaces Occasional Lifting/Carrying (under 25 lbs.) Occasional Lifting/Carrying (over 25 lbs.) Occasional Squatting Occasional Bending Occasional Kneeling Occasional Crawling - Occasional Climbing Occasional Reaching overhead Occasional Reaching forward Occasional Pushing Occasional Pulling Occasional Twisting Occasional Concentrating for long periods of time Continuous Applying common sense to deal with problems involving standardized situations Continuous Reading writing and comprehending instructions Continuous Adding subtracting multiplying and dividing Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g. eligibility for cash and/or equity incentive awards generally through participation in an incentive plan) and several other key plans such as health and well-being benefits savings and retirement programs paid time off (including Vacation PTO Flex PTO and Holiday PTO) banking benefits and discounts career development and reward and recognition. ___

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