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  • Operations Coordinator
    Operations Coordinator
    9 hours ago
    $20 hourly
    Full-time
    Manhattan, New York

    ENTRY-LEVEL SUPPORT ROLE AVAILABLE FOR 26-27 SCHOOL YEAR - NO PRIOR EXPERIENCE NEEDED About the Role Basic Office Support: • Greet and check-in visitors following school security protocols, ensuring all guests are properly signed in and receive visitor badges., • Coordinate with teachers and staff to deliver requested supplies from the main office to classrooms or workrooms as needed., • Monitor and restock frequently used office supplies, such as paper, pens, and forms (i.e. MAFs), to maintain a functional work environment., • Assist with digital filing and organizing important documents, ensuring that records are easily accessible and kept in the proper locations. Supporting Attendance Tracking: • Assist with daily attendance processes, ensuring accurate record-keeping and reporting as directed by the BOM., • Ensure arrival is set up each day (i.e.: stanchions, CAASS machines in place)., • Support at arrival by monitoring our CAASS scholar attendance scan-in system and escalating issues as needed. Assisting with Technology, Supply, and Inventory Management: • Check supply levels in the Teacher Work Room (TWR) daily and restock essential items (e.g., paper, pens, markers, snacks) to ensure teachers have the materials needed., • Carry and deliver scholar snacks throughout the school building as scheduled., • Monitor and document inventory levels regularly, noting when supplies are running low and informing the BOM to reorder as needed., • Respond promptly to teacher requests for specific supplies, • Troubleshoot basic scholar Chromebook issues and understand the system for distributing new technology, escalating more complex issues to the BOM or IT support. Facilities Support: • Conduct routine facility checks of the school building as directed by the BOM. (Building Operations Manager), • Ensure rapid acknowledgment of facilities slackbot issues and escalate them to the appropriate personnel (BOM or facilities team) according to established protocols., • Walk through hallways, classrooms, restrooms, and common areas, ensuring they are clean, safe, and free of hazards. General Support During Arrival & Dismissal: • Serve as extra support by being present and observant during arrival and dismissal times, while adhering to the guideline of not assuming any leadership and/or scholar management responsibilities., • Aid in recording tardy arrivals or early dismissals, ensuring that accurate records are kept and communicating any issues to the BOM., • Direct students, families, and staff to designated areas, helping manage foot traffic to keep arrival and dismissal processes efficient. Qualifications • 0-2 years of professional experience in an administrative or support role preferred., • High school diploma or equivalent required; Associate's or Bachelor's degree preferred., • Adaptable and flexible to a fast-paced environment., • Positive and proactive attitude with a strong work ethic., • Strong organizational skills and attention to detail., • Ability to follow instructions and complete tasks efficiently., • Basic computer skills and comfort with technology., • Good verbal communication skills., • Ability to work independently and as part of a team., • Eagerness to learn and contribute to the smooth operation of the school. Please submit your application if you are interested.

    Immediate start!
    No experience
    Easy apply
  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    1 month ago
    $20–$35 hourly
    Full-time
    Manhattan, New York

    The Customer Service Representative is a full-time, remote role focused on delivering timely, accurate, and friendly support to travelers using SkylineBooking. In this position, you will handle inbound inquiries via email, chat, and phone, assist customers with booking flights and travel packages, and resolve issues related to payments, confirmations, and itinerary changes. You will provide guidance on destination information, platform features, and policies, while documenting interactions and updating customer records in internal systems. The role also involves monitoring common issues, escalating complex cases to specialized teams, and contributing feedback to improve tools, processes, and the overall customer experience. Qualifications * Strong customer-tacing skills, including Customer Service, Customer Support, Customer Satisfaction, and Customer Experience. * Ability to work effectively in a Customer Service Representative capacity, handling multiple inquiries and channels in a remote environment. * Clear written and verbal communication skills, with fluent proficiency in English; additional languages are a plus. * Comfort using online booking platforms, CRM systems, and standard office software. * Problem-solving mindset with attention to detail, empathy, and patience under pressure. * Ability to work full-time on a set schedule that may include evenings, weekends, and holidays. * Prior experience in travel, hospitality, or online customer support is not needed. * High school diploma or equivalent required; post-secondary education in a related field is an advantage.

    Immediate start!
    No experience
    Easy apply
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