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Job DescriptionCompany Description Location: Englewood Cliffs, NJ, USA Job Type: Full Time Workspace: On-site Salary Range: $80k ~ $90 DOE Korean/English Bilingual REQUIRED The Purchasing Specialist/ Manager will be responsible for evaluating the qualifications and tracking the performance of local and foreign(mostly Korean) contractors and vendors. Additionally, the candidate will have to maintain an up to date list of bids for future project as well as keep records of historical cost data/budgets that will assist in contract negotiations and executions of contracts thereof. This role will also include, but will not be limited to the development and maintenance of project specifications, trade scopes, project budgets, assisting with assembling and distributing contract documents, preparing accurate cost estimates, buyout schedules, etc. Job Description • Research, cultivate and maintain key vendor relationships, • Reply to vendor inquiries; resolve issues relating to purchases of goods, services and payments, • Compare quotations from vendors. Conduct Master Service Agreement and create Purchase Orders, • Communicate effectively with all levels of staff and vendors regarding purchase requests, • Categorize products/items and ensure ongoing category management conducting data analysis, • 6 or more years of Experience with preparing, negotiating and executing contracts desired, • Experience in supporting an information technology organization desired, • Bachelor’s degree in Business Management or related field, • Excellent with Microsoft Office: Word, Excel and PowerPoint, • Strong organizational, communication and negotiation skills, • Ability to consistently meet deadlines, • Ability to develop strong internal and external relationships, • Ability to multi-task, • Familiarity with technical equipment (PC’s, servers, Networks, etc.) preferred Language • Seeking a Bi-lingual candidate fluent in both English & Korean Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Transitional Services for New York, Inc., (TSINY) not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting each other and ourselves as we provide hope to those who participate in our programs. TSINY is looking for Training & Development Specialist for our Corporate Compliance department located in Whitestone (Queens), NY. Position may require travel to sites in Queens, Brooklyn, Manhattan and the Bronx. Salary: $75,000 annually, Exempt, Full-Time Full Benefits: Medical, Dental, Vision, 403b, Pension, Life Insurance Position Summary The Training and Development Specialist is responsible for implementing and tracking TSINY’s internal training infrastructure. The Specialist provides administrative, technical and support for all training-related functions. Essential Functions • Coordinate scheduling and coordination for monthly orientation sessions and Agency trainings (PFS, RC, DEI, etc.), • Run monthly Relias reports to track training compliance and notify leadership of gaps or overdue items., • Assist with the implementation and dissemination of annual training calendar and staff communications., • Update and maintain Relias training platform (enrollments, completions, schedules, etc.)., • Distribute monthly RC Champions curriculum and schedule related sessions as directed., • Track instructor certifications (RC, PFS)., • Provide documentation support for internal or external audits of training records., • Facilitate individualized trainings required due to corrective actions., • Coordinate internship scheduling and placements in collaboration with leadership and partner schools., • Maintain digital files and assist in policy updates related to training compliance requirements., • Member of Incident Review Committee, • Conduct annual refresher training for incident reporting and compliance issues., • Follow up with staff who do not show up for orientation., • Assume responsibility for providing training to staff on refresher topics like Partnering for Safety techniques or trauma informed care principles at staff meetings., • Provide direct training for new staff on the basic use of Agency technology, including AWARDS, Outlook, Zendesk, Office 365, preferably by developing a standardized model., • Report incidents to the Justice Center and New York State Office of Mental Health., • Investigate allegations of consumer abuse and neglect., • Audit insurance claims for compliance with requirements and regulations., • Audit all programs for adherence to operating regulations., • 24/7 on call for serious incidents, • Policy and Procedure development., • Monitor Agency compliance program., • Participate in ongoing development of compliance program., • Chair the Staff Development Committee and monitor and coordinate Agency staff development efforts., • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation., • Be able to lift items up to 25 pounds., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan., • be detailed oriented., • be able to work independently and take initiative., • have the ability to multi-task and meet deadlines., • possess effective oral and written communication skills., • have the ability to interact effectively with all levels of employees, as well as external contacts., • be able to handle confidential and sensitive information., • require manual dexterity for the use of a computer, telephone, fax, or copy machine., • be able to prepare clear, concise reports., • possess knowledge of the needs of consumer populations and treatment sources., • be able to plan, assign and direct the work of others., • be able to communicate effectively both orally and in writing., • support the mission, values and vision of the organization., • promote positive public relations with residents, family members and guests., • complete requirements for in-service training, acceptable attendance, uniform and dress codes, including personal hygiene., • be able to solve complex problems and deal with a variety of issues., • possess the ability to effectively present information and respond to questions from managers, employees, residents, families, professionals and the general public., • possess the ability to communicate sensitive information to principals and consumers. Experience/Education/Skills/Abilities Bachelor’s degree required, Master’s preferred, 3 years’ compliance, training and clinical experience with psychiatric population. TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.

Job Description Job Title: Implementation Specialist Reports to: Head of IT and Implementation Position Summary: The Implementation Specialist supports external clients with implementing technical credit card payment systems, software, hardware and is responsible for fully onboarding new merchant accounts by configuring supported payment gateways, installing systems on merchant workstations, and delivering hands-on training and technical support. This includes remote deployment of both software and hardware, backend setup with advanced configurations, and scripting auto-posting logic tailored to the merchant’s workflow and software environment. The role requires close coordination with sales reps and merchants, quick decision-making, and a strong understanding of payment operations and merchant processes. Accurate documentation of all installations, configurations, and support interactions is essential. Key Performance Areas & Key Performance Indicators: Merchant Onboarding & Setup (50%): • Build and configure the merchant’s credit card processing account on the backend., • Configure payment gateways and terminals, • Confirm the gateway is correctly transmitting transaction data to reporting and reconciliation systems, • Run test transactions before completed install, • Train all merchants on AVS (Address Verification Service) Client Support (20%): : • Provide technical support and training, • Troubleshoot payment processing issues and escalate as needed, • Assist with updates and upgrades to merchant payment setups, • Connect clients to the bridge’s software support team (Boomtown) when advanced technical assistance is required CRM Documentation & Workflow Management (15%): • Accurately log all onboarding and support activities in the CRM, • Update merchant status and installation progress in the CRM, • Track communication and issue resolution details, • Ensure seamless handoff to support our account management teams Professional Development & Platform Knowledge (10%): • Stay current on updates to our proprietary payment bridge and partner platforms, • Actively learn and maintain working knowledge of multiple gateways (e.g., Converge, LQPay, Payroc), • Participate in internal training sessions and external certifications as needed, • Share insights or process improvements with the team based on new learnings POS Support & Logistics (5%): • Work with the shipping and logistics team to troubleshoot, test, and configure point-of-sale terminals prior to deployment to ensure proper functionality and merchant readiness. Minimum Qualifications Education Qualifications: • Minimum of one year of experience in a help desk or IT support role, • Hands-on experience troubleshooting technical issues and navigating Windows OS environments, • Foundational understanding of basic scripting and syntax, • Experience working in a customer-facing role with a strong service-oriented approach, • Strong interpersonal skills with the ability to train clients, address concerns, and communicate effectively, • Proficiency with CRM or client management tools (Monday.com preferred), • Excellent verbal and written communication skills, including the ability to explain complex technical concepts clearly, • Ability to interpret user questions and provide clear, actionable guidance, • Strong working knowledge of Windows OS, including device manager, system utilities, and advanced troubleshooting Competencies Operations Knowledge - Thoroughly understands the operational procedures for his/her position (Installs, setting up accounts, and troubleshooting issues, as well as documenting these) and how they affect or relate to other departments in the company. Product Knowledge - Has a broad knowledge of the products and services being implemented. Is aware of the features of the products and services they support. Is able to recommend the appropriate settings that will meet the customer's needs. Compliance Knowledge - In addition to having a solid knowledge of general bank-wide regulations, the employee has knowledge of regulations & laws that relates to his/her department. Computer Skills - Demonstrates a solid understanding of the technology utilized in his/her position. Consistently looks for ways to use technology to create efficiencies. Able to troubleshoot problems. May serve as an expert to others in non-IT/helpdesk positions. On the fly thinking – Will need to write scripts that will often be variable and customized to the specific customers experience. Needs to be able to do scripting and understand some basic syntax of coding. Doesn’t need full coding skills, but the ability to learn basics and think and design a script in the moment while on a call installing a merchant is needed. A template and training is provided, but often on the spot decision making is necessary. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength - Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity - Extensive keyboard typing. Talking – The ability to convey information accurately by speaking to customers and other employees. May need to spend hours a day on the phone talking. Employer reserves the right to change this job description at any time, should business needs arise.

Job Description State Farm Agent, located in Eastchester, NY, is seeking a qualified professional for the role of Life Insurance Specialist. As a customer-oriented expert, you will market the best Life/Health insurance services and products to benefit clients and their families. Your sales experience equips you to continually grow your income as you provide the needed security for times of distress and vulnerability. Ideal candidate will be an energetic professional interested in helping our agency grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Must have an active Life and Health insurance license to be considered. Responsibilities include but not limited to: • Sell Medicare, Life and Health insurance policies to new and existing clients., • Conduct needs analysis to identify the best insurance products for clients., • Explain policy features, benefits, and exclusions to clients., • Assist clients with claims and policy changes., • Develop and maintain client relationships to foster long-term trust., • Stay updated on industry trends and new product offerings., • Base pay, • Commission and bonuses are available (based on licensing and production), • Health / Dental / Life insurance, • Retirement plan, • Valuable experience, • Life and health insurance license required., • Song life specialist background., • Sales experience with emphasis on Life and Health insurance preferred., • Strong communication and interpersonal skills., • Ability to understand and explain complex insurance products., • Detail-oriented with excellent organizational skills., • Ability to build and maintain client relationships., • Proficiency with insurance agency software. If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionJoin LaundryLux Laundrylux is the North American supplier of Electrolux Professional & Wascomat equipment for Laundromats, Coin Laundries & On-Premises Laundries. From financing to repairs, Laundrylux provides a comprehensive set of services to help with all elements of commercial laundry. Sales Order SpecialistWhat we are looking for: The Sales Order Specialist is responsible for owning the order entry process by managing the order entry cycle, including inputting, validating, and updating orders as required. This position plays a key role in supporting both sales and customer care functions by ensuring compliance with company standards and solving order-related issues. Before we continue to dive into the requirements for the role let’s talk about Why you should join LaundryLux? Career Advancement: We offer a career, not just a job. We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment. Learning and Development: We foster a culture that encourages and promotes professional growth and development, with continuous learning Diversity Initiatives: We are proud to have launched the Women’s Initiative focused on building a better workplace for women, providing support, and recognizing the talented women within our company. LaundryLux Benefits: We offer a comprehensive benefits package including: * Health benefits package including medical, dental & vision plans * Life Insurance * 401(k) with company matching * Paid Time Off * Paid Holidays * Profit Sharing * Employee Referral Program * Mentorship Program * Company Sponsored Training * Tuition Reimbursement Back to the role: What you will do: * Enter & update orders within 48 hours of receipt and ensure 100% accuracy. * Maintain all customer-related master data including new customer set up. * Identify the issues within the current process that hinder goal achievement, and clearly communicate those challenges to your manager. * Collaborate with the Order Release Manager to develop and implement solutions aimed at reducing order entry errors. * Communicate as required with the salespeople and distributors to ensure you have all required information to accurately enter all aspects of the order. * This includes, but is not limited to, machines, ancillaries, kit components, sales discounts being applied correctly, shipping information, payment methods, and any other applicable information. * Update orders as required based on customer, distributor, and sales feedback. * Manage customer master data, ensure accuracy, update as required. * Provide input on reports needed to track the right information. * Enter freight information based on the origin-destination, quantity of the machines on the order, and the supplemental shipping requirements. * Be open to learning and using new tools, processes, and methods of entering orders to improve the efficiency and accuracy of order entry. * Provide feedback to your manager on tools, processes, and methods. * Learn as much as possible about the company products – functionality, brands, sizing, usage, etc. * Demonstrate knowledge during the order entry process to ensure the customer is receiving everything required for their order. * Perform other duties as assigned by management. What you should have: * Strong attention to detail. * Experience in a high volume & task-oriented environment. * Ability to adapt to fast-paced changing business needs while being able to work independently. * Ability to collaborate with internal departments professionally and positively. * Self-driven and results-oriented with a focus on providing outstanding service. * Must have a strong business acumen, professionalism, work ethic, and sense of urgency. * Excellent verbal, active listening, and written skills to effectively and professionally communicate. * Proven track record to multi-task with shifting priorities. * Exemplify our CORE principles: Control, Ownership, Reach, and Endurance * Proficiency in MS Office; strong presentation skills. * Proficiency with an ERP systems is a plus but not a requirement. Education and Experience: * High School diploma or GED required. * 4 years college degree preferred. * 3+ years’ experience in customer order processing or similar role. * 5 years’ experience in a manufacturing environment is a plus. Our Values: People, Share Responsibility, Integrity, Excellence, Customer Focused, Meaningfulness and Fun If you are looking for your next challenge, then this is your chance to join our team of exceptionally talented, creative and innovative professionals. We want you! We are an equal opportunity employer and we are committed to providing reasonable accommodations to individuals with disabilities in all aspects of the employment process. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Our company participates in E-Verify.

Job Description JOB TITLE: SENIOR WORKSHOP FACILITATOR (Westchester County) FLSA: EXEMPT DEPARTMENT: EMPLOYMENT SERVICES REPORTS TO: PROGRAM MANAGER SALARY: $50,000.00 to $57,000.00 /Annual SUMMARY: The Workshop Facilitator has the primary responsibility of providing a range of intensive case management, employment readiness and supportive services to Westhab participants. The Workshop Facilitator will be a part of a team of service providers that will work collectively to operate an innovative program for individuals that face significant barriers to employment. The workshop facilitator will coordinate and deliver workshops around work readiness to individuals who are preparing to join the workforce. The Workshop Facilitator will assess basic needs, identify barriers to employment, address those barriers through the delivery of the workshop material, and coordinate services to help shelter residents prepare for and secure jobs with a career path. ESSENTIAL DUTIES & RESPONSIBILITIES: • Supervises a team of workshop facilitators, • Provides guidance on best practices in delivering curriculum based job readiness training and mock interview technique, • Develop monthly reports that capture workshop participation and job readiness, • Travels to additional employment service sites to provide workshop facilitation as needed, • Conduct program orientation and intake., • Conduct individual needs assessments to identify strengths and barriers by using a variety of interviewing techniques focusing on the needs of the participants working with the employment specialist, • Review Individual Service Plans for residents participating in workshops to address barriers to employment and action steps to address those barriers., • Assist with referrals to general equivalency degree completion and/or vocational training., • Facilitate an intense job readiness attitudinal training component; coordinate leadership, community service and mentoring opportunities., • Track and evaluate program participation and workshop attendance., • Meet with participants on an individual basis to monitor progress while attending workshops; identify resources to meet supportive service (i.e., tutoring) and review progress towards goal attainment as identified on the Individual Employment Plan., • Assist with placement in internships, apprenticeships, and employment opportunities., • Build relationships with employers, community-based organizations and government agencies to promote collaboration, solve problems, and identify resources for participants., • Follow procedures with regard to recordkeeping, documentation, confidentiality, and maintaining case files., • Collaborate and conference with program partners as deemed appropriate to coordinate services and implement the program. Successful applicants must have strong written and verbal communication skills; must be able to provide good customer service, both in person and by telephone; must possess good organizational skills and have a high attention to detail. The successful applicant must have the ability to handle multiple tasks, prioritize work assignments, and maintain confidentiality. Requires a BA Degree in Human Services, Social Work and/or other related fields; or extensive experience working with adults. Must have at least 2 years of experience working with disadvantaged/hard to serve adults. Experience in delivering training or workshops is strongly preferred. In addition, must have strong computer skills. Must have a strong commitment to young people and re-orientating their lives, nurturing their leadership skills and enable them to make a difference in their lives and communities, as a whole. Must be able to handle crisis situations with minimum supervision. Must be able to work independently and as part of a team. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description Reports To: Program Supervisor / SOR Program Manager Program: OASAS 822 Outpatient Substance Use Disorder Program Location: White Plains, NY-Community-based / On-site with significant field work Hours Per Week: 35 FLSA Status: Full-Time, Non-Exempt Salary Range: $22-$25 per hour Summary Description: The Outreach and Recovery Specialist provides community-based outreach, engagement, and recovery support services under the Substance Use Disorder – State Opioid Response (SOR) Grant. The role focuses on identifying individuals at high risk for opioid and substance-related overdose, engaging underserved populations, facilitating access to treatment and recovery services, and providing ongoing recovery-oriented support in alignment with SOR grant objectives and OASAS 822 requirements. Responsibilities: • Conduct community-based outreach to individuals at risk of substance use-related harm, including those not currently engaged in treatment., • Provide recovery support services, including care coordination, system navigation, and linkage to OASAS-certified treatment programs., • Facilitate warm handoffs to detoxification, inpatient, outpatient, medication-assisted treatment, and recovery services., • Distribute harm reduction supplies and provide education in a manner consistent with program policy and grant guidelines., • Collaborate with community partners, hospitals, criminal justice entities, shelters, and other referral sources., • Support participants in developing recovery goals and addressing barriers to treatment engagement., • Document outreach activities, encounters, and services in accordance with SOR grant reporting and OASAS documentation requirements., • Track and report required SOR performance metrics and deliverables., • Participate in supervision, team meetings, trainings, and grant-related reporting activities. Competencies: • Knowledge of substance use disorders, harm reduction, and recovery-oriented care., • Familiarity with community-based outreach models and systems navigation., • Ability to use an Electronic Health Record and data tracking systems., • Strong engagement, communication, and problem-solving skills., • Ability to work independently in field-based settings., • Highly organized, detail-oriented, and adaptable. Key Performance Indicators (KPIs): • Number of outreach contacts and successful engagements., • Timely linkage to treatment and recovery services., • Completion and accuracy of SOR-required documentation and data reporting., • Compliance with grant deliverables and productivity expectations. Requirements: • High School Diploma or equivalent required; Associate’s or Bachelor’s degree in human services or related field preferred., • CRPA or other relevant peer or recovery support credential preferred or required per grant specifications., • Experience working with adults with substance use disorders, including outreach or field-based services., • Valid driver’s license and ability to travel locally as required., • Strong computer skills, including Microsoft Office and data systems., • Fluency in English (reading, writing, speaking); bilingual skills a plus., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Requires extensive community-based and field work., • May require evenings or flexible hours based on outreach needs., • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job DescriptionDescription: The Medical Assistant is responsible for providing high quality direct patient care and assisting providers and other clinical staff with patient care and other clinical and administrative duties in a professional manner. Ability to competently and skillfully perform all clinical and clerical functions including, but not limited to: vital signs, patient interview, electronic documentation, screening tools, lab/specimen prep, point of care collection and processing, filing, processing records, answering phones, verifying insurance, scheduling appointments and processing referrals. Must provide age-appropriate care in a manner that demonstrates an understanding of the functional/developmental age of the patient served. Advocare, LLC is a partnership of the top doctors in New Jersey and Pennsylvania, including pediatricians, family practice and specialist. As part of the team, you’ll work side-by-side with forward-thinking professionals who strive to provide the highest quality medical care by meeting and exceeding standards for clinical outcomes while delivering exceptional patient service in an evolving healthcare environment. As a full-time Advocare employee, the following benefits are available for you and your family: Medical/prescription coverage; dental coverage; vision care; flexible spending accounts; health savings account, if applicable; voluntary hospital indemnity; voluntary term life insurance and AD voluntary short-term disability and long-term disability; critical illness, cancer, and accident insurance; group auto and homeowners insurance; commuter benefits; 401(k). Medical Assistant Essential Functions: • Completes a broad variety of administrative tasks and clinical duties including but not limited to obtaining and recording patient medical histories, receiving and directing phone calls, ensuring successful completion of all forms, • Maintaining medical supplies inventory and performing preventive maintenance to keep the medical equipment operating, • Preparing patients for examination by performing physical tests, take vitals, reporting patient history summary, • Preparing treatment rooms for clinical examinations, • Counseling patients by transmitting physician’s orders and questions about the treatment, • Delivering attention, compassionate support, and assistance to patients and families, • Ensuring compliance with all healthcare regulations including HIPPA, OSHA, etc., • Aides staff, physicians, and other faculty as needed, • Firm grasp on medical practices, administrative processes, and organizational policies, • Strong interpersonal and communication skills, • Proficient in administrative tasks, • Must be highly organized and detail-oriented; demonstrating leadership to maintain credibility, • Familiarity with medical terminology and digital record systems, • Ability to communicate effectively and verbalize ideas, • Proven ability to handle confidential information with discretion, be adaptable to various competing demands and demonstrates the highest level of customer/client service and response, • High school diploma or equivalent required, • One year of prior experience in a medical setting preferredRequirements:

Job Description Job Title: RN – Wound Care Location: New York, NY (ZIP: 10037) Duration: Contract - 14 Weeks Role Summary A healthcare organization is seeking a Registered Nurse (RN) specializing in Wound Care. The role involves providing comprehensive assessment, treatment, and education related to wound, ostomy, and continence care. The ideal candidate will collaborate with multidisciplinary teams to deliver high-quality patient care and support clinical best practices. Key Responsibilities • Conduct health assessments focused on wound, ostomy, and continence care., • Perform physical assessments and develop individualized care plans., • Recommend appropriate medications and treatment interventions., • Assess and document patient responses to wound care treatments, including complex wounds and fistulas., • Collaborate with healthcare teams and initiate referrals as needed., • Educate patients, families, and staff on wound prevention, care, and management., • Develop and deliver staff education programs, including orientation and ongoing training., • Perform routine assessments for patients at risk of pressure injuries and implement preventive measures., • Participate in quality improvement initiatives, including audits and prevalence studies., • Maintain accurate documentation and ensure confidentiality in compliance with patient rights policies., • Assist in selecting supplies, equipment, and technologies related to wound care., • Support asset management for specialized equipment (e.g., specialty beds, negative pressure devices)., • Identify and connect patients with relevant community resources., • Communicate and escalate clinical or ethical concerns as appropriate.Required Skills & Experience, • Minimum 2 years of Medical-Surgical (Med/Surg) nursing experience., • Experience in wound and colostomy care.Education, • Required: Associate’s Degree (ASN or ADN) from an accredited nursing program., • Preferred: Not specifiedCertifications & Licensure, • Active Registered Nurse (RN) License – State of New York., • License verification through NYS Department of Education (NYSED)., • Basic Life Support (BLS) – American Heart Association (AHA)., • Current certification in at least one of the following:, • Certified Wound Ostomy Continence Nurse (CWOCN) – WOCNCB, • Certified Wound Ostomy Nurse (CWON) – WOCNCB, • Certified Wound Care Nurse (CWCN) – WOCNCB, • Certified Wound Specialist (CWS) – ABWM, • Wound Care Certified (WCC) – NAWCOLanguage Requirement, • English (Read, Write, Speak)Additional Information

Job Description Top Healthcare Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. Opportunity to grow as part of the Practice Associate Career Ladder! The Patient Services Specialist II provides support to the departmental call center that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic or interventional radiology services, physician referral/appointments, and general information for the Department of Radiology. The Patient Services Specialist II is part of a team that delivers an exceptional patient experience through excellent customer service, empathy and patience. Key Responsibilities: • Schedule appointment requests for diagnostic or interventional radiology services, per area of assigned responsibilities. Utilize existing tools to facilitate securing the right appointment with the right medical provider or team. Indicate special needs (e.g., special accommodation, interpreter, etc.)., • Communicate insurance participation, financial responsibility (if applicable), and time of service policy to patient population., • Ensure that patients understand the arrival and check-in process, pre-appointment instructions and patient safety precautions, and other relevant information. Email specialty patient forms if needed., • Obtain patients’ insurance and demographic information and ensure all obtained information is registered in Epic with 100% completeness and accuracy. Accurately complete required tasks and fields in pre-registration., • Maintain knowledge of insurance requirements. Perform real-time insurance verification and interpret responses. Inform patients of insurance requirements for services provided. Escalate cases for resolution as appropriate., • Help identify and document trends using established protocol. Escalate issues to Supervisor/Manager for resolution., • Support and participate in a collaborative team-oriented environment. Facilitate team discussions about complex patient scheduling needs., • Take ownership for resolving scheduling conflicts and communicate with management team and care providers to resolve scheduling issues., • Collaborate with all coworkers and follow up as appropriate regarding reported complaints, problems, and concerns., • Collect pre-registration information to address outstanding Epic work queue accounts., • Perform outbound calls to perform Epic referral scheduling., • Maintain patient privacy and confidentiality according to HIPAA requirements at all times. Successfully complete all required trainings., • Contribute to the team by providing support and back-up coverage as needed and directed by Supervisor and/or Manager., • Work on escalated cases with higher complexity as assigned., • Help to mentor other Specialists to resolve complex issues/cases. Escalate such cases to Supervisor for resolution. Ensure remedy is executed in a successful manner., • Mentor assigned Patient Service Specialists on how to deliver excellent service to patients while accurately and efficiently retrieving patient demographic and financial information., • Provide suggestions and recommendations to improve workflow, communication, and overall protocols to better serve the needs of the patients and department., • Successfully complete all required university, Service Corp, and department trainings., • Conform with all applicable HIPAA, billing compliance, and safety guidelines., • Keep current on all organizational and practice policies (e.g., infection control, HIPAA), goals, initiatives, and required trainings., • Ensure that university and department policies and procedures are followed. In addition to the above, Specialists working on the IR track will also perform the following duties: • Coordinate pre-procedure testing and clearances and ensure complete and accurate documentation of pertinent information in Epic., • Escalate complex cases as needed to RNs to ensure successful remediation., • High School Diploma or equivalent required., • Minimum of 3 years of relevant experience, including proficiency in medical terminology and prior medical practice experience., • For IR track, surgical or invasive subspecialty experience is required., • Excellent customer service skills and the ability to maintain a pleasant and helpful demeanor through all situations, including the ability to maintain professional demeanor under pressure due to the high volume and urgent nature of calls., • Excellent skills in problem assessment, using good judgment, and collaborative problem solving in complex and interdisciplinary settings., • Ability to perform tasks with accuracy and minimal error rate., • Excellent verbal and written communication skills, including interpersonal skills. Ability to communicate in a clear and concise manner to ensure understanding of information by patients and customers., • Strong proficiency with Microsoft Office (Word and Excel) or similar software is required, and an ability and willingness to learn new systems and programs., • Ability to work with a variety of individuals and groups in a constructive and respectful manner while appreciating the unique contributions of an inclusive workforce that brings together the talents of people across multiple identities., • Ability to work independently and follow through and handle multiple tasks simultaneously., • Must successfully complete systems training requirements., • Bilingual (English/Spanish) a plusCompany DescriptionAt 61st Street Service Corporation, we are committed to providing our clients with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive, comprehensive Benefit package to eligible employees, including Healthcare and various other benefits, including Paid Time off to promote a healthy lifestyle. We are an equal employment opportunity employer, and we adhere to all requirements of all applicable federal, state, and local civil rights laws.At 61st Street Service Corporation, we are committed to providing our clients with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive, comprehensive Benefit package to eligible employees, including Healthcare and various other benefits, including Paid Time off to promote a healthy lifestyle.\r\n\r\nWe are an equal employment opportunity employer, and we adhere to all requirements of all applicable federal, state, and local civil rights laws.

Job Description Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support • Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations., • Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns., • Troubleshoot wireless devices, network issues, and feature functionality., • Act as the AT&T subject-matter expert for retail employees and third-party labor partners., • Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations., • This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day., • Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs., • Navigate multiple systems simultaneously while engaging with customers in real time., • Document all interactions thoroughly and accurately., • Adhere to company policies, compliance requirements, and privacy standards., • Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores., • Execute and maintain approved planograms for mobile devices and signage, • Maintain inventory accuracy for display devices and fixtures, • Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents., • Share insights on recurring issues to improve processes and customer experience., • Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications • Strong customer service and communication skills., • Ability to handle high-stress or escalated situations with professionalism., • Proficient in multitasking and navigating complex systems., • Detail-oriented with strong problem-solving abilities., • Experience in wireless communications, retail customer service, or technical support, • Competitive starting pay of $26 per hour!, • Comprehensive training and development programs, • A supportive and engaging team environment, • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!, • 401k Plan with employer matching after one year of employment, • Paid vacation, personal/sick days, and bereavement time after 90 days, • Employee Profit Sharing Program, • 50% AT&T wireless discount, • Paid training, • Advancement opportunities, we prefer to promote from within!

Job Description State Farm Agent, located in Eastchester, NY, is seeking a qualified professional for the role of Sales Specialist. As a customer-oriented expert, you will market the best insurance services and products to benefit clients and their families. Your sales experience equips you to continually grow your income as you provide the needed security for times of distress and vulnerability. Ideal candidate will be an energetic professional interested in helping our agency grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Must have or be willing to obtain a Property and Casualty Insurance license. Responsibilities include but not limited to: • Sell insurance policies to new and existing clients., • Conduct needs analysis to identify the best insurance products for clients., • Explain policy features, benefits, and exclusions to clients., • Assist clients with claims and policy changes., • Develop and maintain client relationships to foster long-term trust., • Stay updated on industry trends and new product offerings., • Base pay, • Commission and bonuses are available (based on licensing and production), • Health / Dental / Life insurance, • Retirement plan, • Valuable experience, • Life and health insurance license (must be able to obtain)., • Property and Casualty insurance license (must be able to obtain)., • Sales experience preferred., • Strong communication and interpersonal skills., • Ability to understand and explain complex insurance products., • Detail-oriented with excellent organizational skills., • Ability to build and maintain client relationships., • Proficiency with insurance agency software. If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. #SMA

Job DescriptionDescription: The Pediatric Medical Assistant is responsible for providing high quality direct patient care and assisting providers and other clinical staff with patient care and other clinical and administrative duties in a professional manner. Ability to competently and skillfully perform all clinical and clerical functions including, but not limited to: vital signs, patient interview, electronic documentation, screening tools, lab/specimen prep, point of care collection and processing, filing, processing records, answering phones, verifying insurance, scheduling appointments and processing referrals. Must provide age-appropriate care in a manner that demonstrates an understanding of the functional/developmental age of the patient served. Advocare, LLC is a partnership of the top doctors in New Jersey, Delaware and Pennsylvania, including pediatricians, family practice and specialist. As part of the team, you’ll work side-by-side with forward-thinking professionals who strive to provide the highest quality medical care by meeting and exceeding standards for clinical outcomes while delivering exceptional patient service in an evolving healthcare environment. As a full-time Advocare employee, the following benefits are available for you and your family: Medical/prescription coverage; dental coverage; vision care; flexible spending accounts; health savings account, if applicable; voluntary hospital indemnity; voluntary term life insurance and AD voluntary short-term disability and long-term disability; critical illness, cancer, and accident insurance; group auto and homeowners insurance; commuter benefits; 401(k). Essential Functions: • Completes a broad variety of administrative tasks and clinical duties including but not limited to obtaining and recording patient medical histories, receiving and directing phone calls, ensuring successful completion of all forms, • Maintaining medical supplies inventory and performing preventive maintenance to keep the medical equipment operating, • Preparing patients for examination by performing physical tests, take vitals, reporting patient history summary, • Preparing treatment rooms for clinical examinations, • Counseling patients by transmitting physician’s orders and questions about the treatment, • Delivering attention, compassionate support, and assistance to patients and families, • Ensuring compliance with all healthcare regulations including HIPPA, OSHA, etc., • Aides staff, physicians, and other faculty as needed, • Firm grasp on medical practices, administrative processes, and organizational policies, • Strong interpersonal and communication skills, • Proficient in administrative tasks, • Must be highly organized and detail-oriented; demonstrating leadership to maintain credibility, • Familiarity with medical terminology and digital record systems, • Ability to communicate effectively and verbalize ideas, • Proven ability to handle confidential information with discretion, be adaptable to various competing demands and demonstrates the highest level of customer/client service and response, • High school diploma or equivalent required, • One year of prior experience in a medical setting preferredRequirements:

Job Description JOB DESCRIPTION JOB TITLE: Retention Specialist DEPARTMENT: Rapid Re-Housing (New Start Program) FLSA: Non-Exempt REPORTS TO: Housing & Retention Services Coordinator LOCATION: Yonkers, NY SALARY: $40,000. - $45,000. SUMMARY: The Retention Case Manager provides, home-based services and support to disable, non-disable, employed and employable families and single adults in permanent housing. DUTIES & RESPONSIBILITIES:  Responsible for conducting clients’ intakes and obtain needed documentation to ensure clients eligibility for the referred department/program. Maintains accurate and up today progress notes in HMIS.  Able to travel within the Westchester County.  Works closely with the Department of Social Services and the Westhab Housing Department staff to achieve client’s permanent housing goals as well as with shelter and transitional shelter staff.  Attends weekly cross departments meetings and others as required. Create and maintain ongoing communication, both verbal and written, between all parties involved (shelters, DSS, housing department, clients, landlords and collaborating agencies, etc.)  Identify client’s barriers and develops a service plan with clients to address the identify barriers. Responsible for referring clients to mental health and substance abuse services if needed.  Promotes housing stability and individual well-being during program enrollment. Provide six-month retention services to clients who have exited the program.  Responsible for compiling the initial/renewal lease program/housing documents for submission. Responsible for completing program documentation, reports, assessments, HQS Inspections and Rent Reasonableness in a timely manner.  Ensures that children are enrolled and attending school. Responsible for reporting any child abuse or neglect.  Requires the completion of various programmatic time sheets and activity log along with maintaining working calendar updated.  Responsible for scheduling one client’s home visit as often as needed. Identify program needs and makes recommendations.  Other duties as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Bachelor Degree or Associate Degree required in social work or related field preferred, with two years’ experience in direct client services. Fluency in Spanish is highly desirable. Detail oriented to complete requirements of files and contract compliance packets. Excellent written and communication skills. Ability to adapt to the client’s and staff needs as needed. Possess strong organizational skills with the ability to meet a demanding workload. Knowledge of community services, conflict and resolution, and strengths based case management. Some evenings and weekends as needed. Must have own transportation and valid driver’s license. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

Job Description Job Title: Accounts Resolution Specialist- Level III Reports to: Head of Account Services Supervises: ART Level I and Level II Position Summary: The Level III Account Resolutions Specialist serves as the highest escalation point for complete, technical, and high-impact client account issues. This role demands expert-level problem-solving, in-depth knowledge of account management processes, a proactive approach to researching variables, and a strong working knowledge of the terminals and gateways used in payment processing. The Level Three ART specialist excels at analyzing and resolving intricate client and process related challenges. They work closely with internal teams, including IT, compliance, and senior leadership, to implement sustainable solutions, improve workflows, and prevent recurring issues. Additionally, this role plays a key part in mentoring lower-level specialists, refining support protocols, and contributing to process optimization initiatives that enhance overall operational efficiency and client satisfaction. Key Performance Areas & Key Performance Indicators: Submission Analysis (55%): • Serve as the escalation point of contact for incoming phone calls, addressing client inquiries with professionalism and accuracy, • Handles escalated client tickets that exceed the scope of the Level One and Level Two Service Tiers, • Reviews and prioritizes escalated tickets for efficient resolution, • Investigates and resolves complex account discrepancies, connection issues billing issues, and service requests that have been escalated to Level Three support, • Collaborates with internal teams to resolve multi-departmental concerns, • Ensures all tickets are documented thoroughly and updated regularly, • Provides clear, professional, and timely updates to clients regarding their inquiries, • Explains complex resolutions in an easy-to-understand manner to build trust and confidence Mentorship (25%): • Mentor all team members in the intricacies of Payment Processing and Account Maintenance, • Write our procedures how-to-guides, and continuing education resources on any topic that reaches level three that has steps that can be captured and documented, • Works with Director of Client Experience to analyze workflows that optimize efficiency and bring value to the client experience, • Asses Level One and Two ART by offering guidance and training on basic and complex scenarios, • Acts as a resource for resolving questions and improving team knowledge, • Ability to manage multiple team members, and other priorities in a fast-paced environment, • Skilled and able to execute all tasks within the ART Level One and Two Scope of Work, • Maintain daily/weekly/monthly metrics, including total tickets assigned, resolved, and open tickets Education: • 2+ years in customer service, payment processing, account management, or a related field, with experience handling escalated issues Customer Service Excellence – Demonstrates professionalism, patience, and empathy when addressing client inquiries implementing the Myriad Systems ELR strategy- Empathize, Localize, Strategize. Maintains a client-focused approach to deliver timely and accurate resolutions. Communication Skills – Strong verbal communication to effectively manage phone interactions. Clear and concise written communication for email correspondence and ticket documentation. Attention to Detail – Ensures accuracy in issuing and documenting service tickets. Identifies errors or inconsistencies in account records or service requests. Problem-Solving Abilities– Quickly asses and resolves account issues within the Level Three ART Service Tier. Escalates Level Three Closure requests to the Account Resolution and Closure Specialist (ARC) appropriately while ensuring smooth handoffs. Organizational Skills – Manages multiple tasks effectively, including monitoring emails, handling calls, interacting with third parties and maintaining metrics. Prioritizes workload to meet deadlines and service level agreements (SLA’s). Technical Proficiency – Skilled in using CRM systems, ticketing software, and email platforms. Comfortable generating and analyzing reports using basic data tools (e.g. Excel) Team Collaboration – Works collaboratively with team members to resolve issues and improve processes. Actively participate in team discussions, offering feedback and insights Adaptability and Flexibility – Thrives in a fast-paced environment, responding promptly to changing priorities. Open to learning new systems, tools, and processes to enhance efficiency. Accountability and Initiative – Takes ownership of tasks and follows through to completion. Proactively identifies opportunities for process improvement or efficiency Compliance Awareness – Understands and adheres to company policies and regulatory guidelines. Maintains confidentiality and security of sensitive client information The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength- Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity- Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking- The ability to convey information accurately by speaking to customers and other employees Hearing- Able to hear average or normal conversations and receive ordinary information. Visual Abilities- Specific vision abilities used by this job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Job Description Radiology Specialist Assistant Pay: $52.09 – $85.95 per hour Location: Watertown NY Lila Medlink is seeking a Radiology Specialist Assistant to provide high-quality patient care under the supervision of a physician. This role supports radiologic procedures, patient assessment, and overall clinical workflow in a fast-paced healthcare environment. Key Responsibilities: • Assist physicians with radiologic and interventional procedures, • Perform patient assessments and deliver age-appropriate care, • Conduct procedures such as fluoroscopy (barium studies), biopsies, joint injections, and drain placements, • Prepare patients, obtain consent, and provide pre/post-procedure education, • Maintain accurate documentation and ensure compliance with safety and regulatory standards, • Bachelor's degree in Radiologic Technology or related field, • ARRT certification (required); advanced certifications (CT, IR, or RRA) preferred, • BLS required; ACLS preferred

Job DescriptionDescription: Full-Time, Hybrid/Remote position : Ideally candidate will be located within commuting distance of our Wilmington, DE or Rye, NY office. This is not a requirement. At Today Media, we are looking for a strategic and creative Digital Media Specialist to join our growing Digital Operations team and play a role in optimizing our digital advertising presence across multiple platforms. This position is essential in maximizing the performance of digital campaigns for our diverse portfolio of clients and our lifestyle and business publications. The ideal candidate has a deep understanding of the digital landscape, is data-driven, and possesses the technical skills to design and execute campaigns that deliver measurable results. You will work closely with our sales and production teams to ensure our digital products—ranging from social media and email marketing to targeted programmatic ads —are executed with precision and excellence. Responsibilities • Manage the execution and optimization of digital advertising campaigns across social media, search, and programmatic networks., • Monitor campaign performance and provide detailed reporting and analysis to internal teams and clients., • Implement and manage tracking tags (UTMs, pixels) to ensure accurate data collection and attribution., • Stay current with emerging digital trends, platform updates, and best practices to keep Today Media at the forefront of the industry., • Provide technical support for digital products, including troubleshooting ad Di delivery issues and site integration., • Support Director of Digital Strategy with review and assessment of pre-campaign research and post-campaign insights, • Supports day-to-day digital operations with required administrative tasks including but not limited to maintain compliance logs, process documentation, quality control protocols, internal reporting and updating and maintaining required reporting for external departments. Requirements:, • 2 years of experience in digital marketing, social media management, or digital advertising operations is preferred, • Experience with digital ad design, • Familiarity with digital campaign best practices, • Proficiency with Google Ad Manager, Meta Ad Manager, programmatic platforms and email marketing platforms (e.g., Hubspot, Mailchimp)., • Strong analytical skills with experience using Google Analytics to track and interpret user behavior., • Excellent project management skills with the ability to handle multiple high-priority tasks simultaneously., • Strong written and verbal communication skills., • Experience in a media or publishing environment is a plus. Why Work With Us? This position offers the opportunity to lead digital innovation within a respected regional media company. You will have the chance to shape our digital strategy and grow your expertise across a wide array of modern advertising channels. Today Media is a dynamic media company. Today Media is an Equal Opportunity Employer and complies with all federal and state anti-discrimination laws.

Job DescriptionDescription: Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC (“VRC”) is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC. Key Responsibilities / Essential Functions • Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance, • Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client, • Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC, • validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure, • classifies request type correctly, • logs request into ROI software, • retrieves and uploads requested portions of the patient’s medical chart (from electronic or physical repository), • performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI), • checks for accurate invoicing and adjusts invoice as needed, • releases request to the valid requesting entity, • Rejects requests for records that are not HIPAA-compliant or otherwise valid, • For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure, • Documents in ROI software all exceptions, communications, and other relevant information related to a request, • Alerts supervisor to any questionable or unusual requests or communications, • Alerts supervisor to any discovered or suspected breaches immediately, • Alerts supervisor to any issues that will delay the timely release of records, • Answers requestor inquiries about a request in an informative, respectful, efficient manner, • Stores all records and files properly and securely before leaving work area., • Ensures adequate office supplies available to carry out tasks as soon as they arise, • Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs, • Understands that healthcare facility assignments (on-site and/or remote) are subject to change, • Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations, • Maintains confidentiality, security, and standards of ethics with all information, • Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner, • Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment, • Must adhere to all VRC policies and procedures., • Completes required training within the allotted timeframe, • Creating invoices and billing materials to send to our clients, • Ensuing that client information details are kept up to date, • High School Diploma (GED) required; degree preferred, • Prior experience with ROI fulfillment preferred, • Demonstrated attention to detail, • Demonstrated ability to prioritize, organize, and meet deadlines, • Demonstrated documentation and communication skills, • Demonstrated ability to maintain productivity and quality performance, • Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred, • Prior experience with EHR/EMR platforms preferred, • Prior experience with Windows environment and Microsoft Office products, • Displays strong interpersonal skills with team members, clients, and requestors, • Must have strong computer skills and Microsoft Office skills, • Prior experience with operations of equipment such as printers, computers, fax, • machines, scanners, and microfilm reader/printers, etc. preferred, • Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time., • Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable.

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Join our team and make a positive impact on the lives of others! We are looking for a Compliance Specialist for our Compliance team. Compliance Specialist who can support the compliance department in reviewing legal documents, conducting, and responding to internal/external audits, investigating Fra

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