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  • GLOBAL OPS - Regional Security Operations Manager
    GLOBAL OPS - Regional Security Operations Manager
    3 days ago
    Full-time
    Brooklyn, New York

    Compensation Range: $90,000 - $100,000 (Depends on Experience) Type: Full-time (Exempt) Reports to: Director of Security Operations Location: New York County - Kings County - Queens County Expected Workweek: 50 Hours (Field-Based Leadership Role) Expected Travel: Quarterly to different states when needed for consulting and training Position Overview The Regional Security Operations Manager (RSOM) is responsible for full operational ownership of assigned geographic regions. This role carries direct accountability for field execution, client satisfaction, performance standards, leadership discipline, and cultural alignment across all assigned sites. This position exists to ensure operational stability, leadership clarity, and measurable performance outcomes at the regional level. Core Responsibilities Regional Operational Ownership • Maintain full accountability for performance across assigned sites, • Ensure proper staffing levels and quality standards, • Conduct regular and unannounced site inspections, • Identify operational risks and implement corrective action, • Ensure compliance with company protocols and client requirements Leadership & Team Management • Directly manage Field Operations Specialists (FOS), • Provide coaching, performance feedback, and discipline when necessary, • Drive alignment with company culture and leadership expectations, • Ensure professional communication standards are upheld, • Address morale and operational gaps proactively Client Relationship Management • Serve as primary operational contact for regional clients, • Maintain professional, proactive communication, • Address escalations and service concerns promptly, • Protect and strengthen long-term client partnerships Performance & Accountability • Monitor KPIs related to attendance, coverage reliability, incident reporting, and professionalism, • Ensure after-action reporting is accurate and timely, • Enforce operational discipline consistently, • Maintain escalation clarity within chain of command Field Presence & Coverage Leadership • Be present in the field regularly, • Support operations during peak or high-risk periods, • Model leadership standards in dress code and in conduct, • Reinforce chain of command integrity Required Qualifications • 7+ years in private security leadership, • Valid Driver's License & Personal Vehicle, • Valid NYS Security License (Armed), • Experience managing multi-site operations, • Strong crisis management capability, • Demonstrated leadership maturity and accountability, • Excellent communication and decision-making skills, • Ability to operate under pressure while maintaining professionalism Competencies • High integrity + confidentiality, • Calm under pressure; strong conflict resolution, • Operationally minded; executes and improves systems, • Direct and supportive coaching style, • Strong attention to detail; strong follow-through

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  • Program Director
    Program Director
    7 days ago
    $55000–$65000 yearly
    Full-time
    Mott Haven, The Bronx

    Description Position Title: Program Director Department: Early Childhood Education & Elementary Division Site/Location: Mott Haven Community Center FLSA Classification: Non-Exempt / Full Time Salary Range: $55,000 - $65,000 Reports To: Senior Director and/or Department Director MISSION STATEMENT East Side House cares for the individuals, families, and communities we serve by expanding opportunities for them to live more fulfilling lives through education, career development, and supportive services. JOB DESCRIPTION Summary/ Objective East Side House (ESH) provides high-quality, year-round programming in NYCHA community centers and public schools, serving youth and families through education, workforce readiness, recreation, and community engagement. Reporting to the Senior and/or Department Director, the Program Director oversees the development, implementation, and supervision of Early Childhood Education & Elementary Division. This includes daily operations, staff management, compliance, and creating safe, inclusive, and responsive environments that promote positive outcomes. As a member of the Early Childhood Education & Elementary Division, the Program Director is expected to lead dynamic, age-appropriate programming for Elementary age participants and community members. This role includes direct supervision of the Assistant Program Director, Group Leaders, Activity Specialist, and other frontline staff. It requires regular collaboration with Human Resources, Finance, IT, and other East Side House departments. Essential Functions and Responsibilities: Under the supervision of the Senior Director and /or Department Director, the Program Director will: • Provide strategic leadership and day-to-day oversight of youth and adult programs, including evenings, weekends, and summer., • Recruit, hire, schedule, onboard, and supervise full-time and part-time staff., • Monitor performance and ensure compliance with DYCD goals, quality standards, and contractual requirements., • Conduct staff evaluations, provide ongoing coaching, and lead monthly professional development and team meetings., • Oversee the design and delivery of engaging, age-appropriate programming focused on academics, recreation, workforce readiness, and cultural enrichment., • Ensure compliance with DOH School-Aged Child Care and Summer Day regulations, including quarterly inspections., • Train staff on safety protocols and ensure emergency preparedness., • Track attendance and maintain accurate records using DYCD Connect and internal systems., • Manage CACFP Food Program compliance and documentation., • Serve as the main point of contact for NYCHA, DYCD, schools, families, and community partners., • Build relationships with residents, tenant associations, youth councils, and community stakeholders., • Conduct quarterly community assessments and incorporate participant feedback into program planning., • Plan and execute four community events and a series of family workshops annually., • Cultivate at least three new partnerships each year to expand program offerings., • Manage the program budget, process purchase orders, and submit reports on time., • Represent the program in required meetings and maintain regular communication with NYCHA and DYCD., • Collaborate with ESH colleagues to coordinate events, share best practices, and support agency-wide initiatives., • Perform other duties as assigned. Other Duties Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this role. Duties, obligations, and activities are subject to change at any time, with or without notice. Qualifications Qualifications To perform this position successfully, the program director must fulfill all the elements of the job description to the highest standard and work well with colleagues in a high-energy, collaborative work environment. Additional qualifications include: Education & Experience • Bachelor’s degree 2 years experience in field, • Experience with budget management, compliance, and structured youth or intergenerational programming., • Knowledge of Bronx communities and local resources; NYCHA or DYCD program experience strongly preferred Skills & Competencies • Project Management: Manages programs, events, and schedules effectively., • Problem Solving: Applies sound judgment and youth-centered solutions., • Community Engagement: Builds partnerships with families, residents, and stakeholders., • Participant Focus: Designs responsive, inclusive, and community-aligned programming., • Team Leadership: Coaches staff, builds team culture, and promotes professional growth., • Analytical Thinking: Uses data and feedback to drive program improvements., • Organizational Skills: Excels in documentation, budgeting, and managing priorities., • Communication: Strong written, verbal, and public speaking skills., • Cultural Humility: Leads with equity and respect for diverse communities. Clearance Employees must be clear to work at ESH. Employment is contingent upon successful completion of background checks and/or screenings. Supervisory Responsibility N/A OR This position is responsible for supervising and managing the performance of all designated employees assigned to the position within the department. Physical Demands This role may involve occasional lifting or moving of items up to 25 pounds and routine use of standard office equipment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Expected Work Schedule The typical work schedule for this position includes the following: • COMPASS Programs: Monday through Friday, between 10:00 AM and 6:00 PM, aligned with school-based programming needs., • Cornerstone Programs: Weekday evening shifts (typically 3:00 PM-11:00 PM, with potential for Saturday and Sunday shifts, based on site-specific programming)., • Sunday programming may be required based on seasonal activities or community events. As aligned with the needs of the program/service. The schedule may be adjusted based on ESH’s operational needs, with notice provided whenever possible. EEO Statement East Side House (ESH) is an Equal Opportunity Employer and strongly encourages individuals with disabilities and veterans to apply. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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  • GLOBAL OPS - Regional Security Operations Manager
    GLOBAL OPS - Regional Security Operations Manager
    3 days ago
    Full-time
    Brooklyn, New York

    Compensation Range: $90,000 - $100,000 (Depends on Experience) Type: Full-time (Exempt) Reports to: Director of Security Operations Location: Westchester County - Long Island - West Connecticut - North & Central New Jersey Expected Workweek: 50 Hours (Field-Based Leadership Role) Expected Travel: Quarterly to different states when needed for consulting and training Position Overview The Regional Security Operations Manager (RSOM) is responsible for full operational ownership of assigned geographic regions. This role carries direct accountability for field execution, client satisfaction, performance standards, leadership discipline, and cultural alignment across all assigned sites. This position exists to ensure operational stability, leadership clarity, and measurable performance outcomes at the regional level. Core Responsibilities Regional Operational Ownership • Maintain full accountability for performance across assigned sites, • Ensure proper staffing levels and quality standards, • Conduct regular and unannounced site inspections, • Identify operational risks and implement corrective action, • Ensure compliance with company protocols and client requirements Leadership & Team Management • Directly manage Field Operations Specialists (FOS), • Provide coaching, performance feedback, and discipline when necessary, • Drive alignment with company culture and leadership expectations, • Ensure professional communication standards are upheld, • Address morale and operational gaps proactively Client Relationship Management • Serve as primary operational contact for regional clients, • Maintain professional, proactive communication, • Address escalations and service concerns promptly, • Protect and strengthen long-term client partnerships Performance & Accountability • Monitor KPIs related to attendance, coverage reliability, incident reporting, and professionalism, • Ensure after-action reporting is accurate and timely, • Enforce operational discipline consistently, • Maintain escalation clarity within chain of command Field Presence & Coverage Leadership • Be present in the field regularly, • Support operations during peak or high-risk periods, • Model leadership standards in dress code and in conduct, • Reinforce chain of command integrity Required Qualifications • 7+ years in private security leadership, • Valid Driver's License & Personal Vehicle, • Valid NYS Security License (Armed), • Valid NJ Security License (Armed), • Valid CT Security License (Armed), • Experience managing multi-site operations, • Strong crisis management capability, • Demonstrated leadership maturity and accountability, • Excellent communication and decision-making skills, • Ability to operate under pressure while maintaining professionalism Competencies • High integrity + confidentiality, • Calm under pressure; strong conflict resolution, • Operationally minded; executes and improves systems, • Direct and supportive coaching style, • Strong attention to detail; strong follow-through

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  • Licensed Property & Casualty (P&C) Commercial Producer
    Licensed Property & Casualty (P&C) Commercial Producer
    2 months ago
    $40000–$80000 yearly
    Full-time
    Jamaica, Queens

    Launch Your Career with We Insure USA Brokerage Licensed Commercial Lines Insurance Producer (P&C) We Insure USA Brokerage – Commercial Insurance Specialists At We Insure USA Brokerage, we focus on helping businesses secure comprehensive commercial insurance solutions from trucking and transportation to general liability, umbrella, and commercial property. We’re a growing independent brokerage that’s expanding our reach and steadily adding carrier partnerships to better serve our clients. This is an exciting opportunity to get in early with a brokerage that’s building momentum and making its mark in the industry. Position: Licensed Property & Casualty (P&C) Commercial Producer Job Type: Full-Time What You’ll Do (Commercial Focus): • Ability to develop and manage commercial accounts with a strong focus on small-to-mid-sized businesses and select large accounts., • Prospect, network, and generate leads in targeted industries to expand the agency’s client base., • Provide tailored risk management and insurance solutions that protect business operations., • Engage with decision-makers, present proposals, and close new business., • Deliver exceptional client service—handling renewals, endorsements, and certificates efficiently., • Maintain compliance with insurance regulations and agency standards. Growth Path Into Personal Lines: While your primary focus will be commercial, we’ll provide the tools, carriers, and training to gradually bridge into personal lines (auto, home, umbrella, life add-ons). This will allow you to: • Cross-sell personal insurance products to business owners and employees., • Expand your earning potential with a diversified portfolio of agency accounts., • Position yourself as a full-service producer, serving both commercial and personal insurance needs. Candidate Profile: We’re looking for a Licensed P&C professional who is: • A Licensed P&C Agent with at least 1+ years of successful track record in sales/production., • Knowledgeable in issuing Certificates of Insurance (COIs) accurately, on time, and in compliance with client and contractual requirements., • Experience in commercial lines is strongly preferred ( small business, mid-sized business, and commercial property insurance), • Minimum 1-2 years of experience in commercial lines and fleet insurance, • A driven, self-starter who thrives in a remote, performance-based environment., • Proven ability in sales, negotiation, and client relationships., • Tech-savvy, organized, and disciplined in managing leads, quoting platforms, and renewals. Compensation & Benefits: • Competitive Base + Commission: $40,000 – $80,000+ annually (uncapped earnings)., • Supplemental Pay:, • Bonus opportunities, • Commission pay, • Cross-Selling Potential into personal lines to maximize your earnings., • Carrier Access That’s Growing: Work with established insurance carriers as we continue expanding., • Supportive Team Environment with back-office help for certificates, marketing, and quoting. Why Join We Insure USA Brokerage? • We are a small but rapidly growing brokerage your contributions will make a visible impact., • We are actively expanding our carrier relationships, giving you access to more markets as we grow., • Clear career path to grow as a commercial producer, with opportunities to expand into personal lines., • Entrepreneurial, team-oriented culture where your performance drives your income. How to Apply: Send us: • Your resume, • A quick note highlighting your commercial insurance experience and why you want to join a growing brokerage. If you’re a licensed P&C pro with 1+ years of success, a self-starter’s mindset, and the drive to grow in commercial insurance, We Insure USA Brokerage wants to hear from you! Job Types: Full-time, Permanent License/Certification: • Property & Casualty License (Required) Work Location: In person

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