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Job Description GEM Technologies is a leading Managed Service Provider (MSP) headquartered in the heart of New York City. With a commitment to delivering exceptional IT solutions and services, we serve a diverse range of clients across various industries. Our team of skilled professionals is dedicated to providing top-notch technology solutions that empower businesses to thrive in today's dynamic and ever-evolving digital landscape. We actively monitor, maintain, and fortify clients' digital infrastructures, ensuring robust cybersecurity through continuous threat detection, prevention, and remediation efforts. We are seeking a talented and motivated System Engineer to join our dynamic team of IT experts. As a System Engineer at GEM Technologies, you will work closely with our clients to understand their unique technology needs and collaborate with our team to deliver tailored solutions that drive business success. You will be responsible for designing, implementing, and maintaining our Windows-based systems and infrastructure. You will work closely with our IT team to ensure the stability, security, and performance of our systems. Your work will be primarily done onsite at client locations throughout the NYC metro area. Key responsibilities will include: • Manage complex IT systems and infrastructure for our clients., • Collaborate with clients to assess their IT requirements and provide expert recommendations., • Implement and support server environments, network configurations, and virtualization technologies., • Troubleshoot and resolve technical issues related to systems, networks, and applications., • Perform regular system updates, maintenance tasks, and security patches., • Monitor system performance, identify areas for improvement, and optimize system efficiency., • Provide exceptional customer service by addressing client inquiries and concerns., • Document system configurations, processes, and procedures. Requirements • Bachelor's degree in computer science, Information Technology, or related field (or equivalent work experience)., • Proven experience as a System Engineer, Systems Administrator, or similar role., • Strong knowledge of Windows, • Proficiency in managing Windows server environments., • Strong knowledge of network protocols, firewall configurations, and security best practices., • Expertise in MDM solutions such as Intune., • Experience with virtualization technologies such as VMware or Hyper-V., • Familiarity with cloud platforms such as AWS, Azure, or Google Cloud is a plus., • Excellent problem-solving skills and a proactive approach to identifying and resolving issues., • Strong communication skills and the ability to work collaboratively within a team and with clients., • Relevant certifications (e.g., Microsoft, Cisco, CompTIA) are a plus. If you are passionate about technology, dedicated to delivering outstanding solutions, and thrive in a fast-paced environment, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for the System Engineer position at GEM Technologies. Benefits • Salary range for this position is $52,000 to $80,000 per year., • Holiday pay, • Ample PTO, • Health Insurance, • Dental/Vision Plan

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is seeking a Senior IT Engineer to join our IT Engineering pod. This individual contributor role is responsible for building and securing the foundation of our internal IT infrastructure with a focus on identity architecture, endpoint management, systems integration and automations. You will own and improve critical platforms like Okta, Jamf, Intune and Google Workspace, driving automation, stability, and scalability across our IT environment. This is a high-impact, hands-on technical role ideal for someone who thrives in fast-paced startup environments and is passionate about security, operational efficiency and enabling rapid growth. This position is based in either our New York City or Nashville office, with an on-site presence required four days per week. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Redesign and maintain Charlie Health's identity architecture using Okta, Google Workspace and Microsoft Entra, • Manage and optimize endpoint management platforms (Jamf Pro and Intune) for macOS and Windows environments, • Implement and enforce secure device trust workflows, including support for certificate-based authentication, • Deploy and operationalize Jamf Connect across the organization, • Support phased rollout of Google Managed Chrome with Context-Aware Access for enterprise-wide DLP, • Drive systems automation and integrations using tools like Workato to reduce manual IT labor, • Serve as Tier 2/3 technical escalation for identity, endpoint, and integration-related issues, • Bachelor's degree required; engineering, computer science, or IT-related field preferred, • 10+ years of experience in IT systems engineering or infrastructure roles, • Hands-on experience with Okta, Google Workspace, Microsoft Entra ID / AD, Jamf Pro, and Intune, • Proven ability to design and manage secure, scalable identity and endpoint architectures, • Experience deploying and managing SSO, MFA, RBAC, and device trust workflows, • Strong troubleshooting, documentation, and cross-functional collaboration skills, • Must be authorized to work in the United States, • Must be able to work on-site four days per week in NYC or NashvilleNice to Have, • Experience with Workato or similar low-code automation platforms to drive operational efficiency, • Experience designing or maintaining SaaS integrations across HRIS, identity, and productivity platforms, • Background in high-growth startups or scaling IT in fast-paced environments, • Experience supporting teams in healthcare or other regulated industries (e.g., HIPAA), • Certifications such as: Okta Certified Administrator or Professional, Jamf Certified Admin or Expert, Google Workspace Admin or Collaboration Engineer, GCP Cloud Digital Leader or Associate Cloud Engineer, Microsoft 365 Certified or CompTIA Security+, Network+, • Familiarity with ITIL v4 or similar operational frameworksBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $115,000 and $130,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Client is seekinga skilled and experienced Windows System Administrator to join our contract ITteam. The ideal candidate will have 57 years of hands-on experience managingWindows environments and a strong understanding of SQL databases. The selectedcandidate will be responsible for maintaining, securing, and optimizing ourWindows-based infrastructure and supporting SQL systems that are critical tobusiness operations. KeyResponsibilities: • Administer, maintain, and optimize Windows Server environments (2016/2019/2022)., • Manage Active Directory, Group Policy, DNS, DHCP, and Windows patching., • Monitor system performance and troubleshoot hardware, software, and network issues., • Implement, support and maintain backup/recovery solutions and disaster recovery plans., • Install, configure, and maintain SQL Server environments., • Write and optimize SQL queries and scripts for system automation and reporting., • Collaborate with development and application teams to ensure system compatibility and performance., • Collaborate with customers, ajacent technical teams and all level of management to address systems issues., • Maintain security best practices, including system hardening and vulnerability management., • Produce documentation for system configurations, procedures, and change controls. Qualifications: • 57 years of experience in Windows system administration in mid to large-scale environments., • Strong experience with Microsoft SQL Server (installation, maintenance, scripting, performance tuning)., • Proficiency in PowerShell scripting for automation., • High level of familiarity with virtualization technologies (VMware, Hyper-V and Nutanix)., • Understanding of network fundamentals (TCP/IP, firewalls, VPNs)., • Knowledge of ITIL practices and change management processes is a plus., • Excellent troubleshooting and analytical skills., • Strong communication and collaboration abilities., • Detail Oriented, • Customer Outcome Focused. PreferredCertifications: MicrosoftCertified: Windows Hybrid Server Administrator MicrosoftCertified: Administrator Associate CompTIA Security+or equivalent PreferredEducation: Masters Degree

Job Description The IT Application Manager is responsible for overseeing the design, implementation, and maintenance of the organization's IT infrastructure, systems, and applications. This role combines technical expertise, leadership, and a customer-focused approach to ensure the reliability, security, and scalability of IT services. The IT Application Manager will collaborate with cross-functional teams, lead IT projects, and provide technical guidance to resolve complex issues. Technical Support & Troubleshooting • Provide first-line support for hardware, software, and network issues via phone, email, or in-person., • Diagnose and resolve technical issues related to workstations, servers, and networking equipment to minimize downtime. Infrastructure & System Management • Lead the planning, design, and deployment of IT infrastructure, including servers, storage, network components, and cloud-based solutions., • Manage and monitor Active Directory, DNS, DHCP, Windows Shares, Antivirus, and backup systems. Collaboration & User Support • Act as a owner of Tier I Tier II Tier III support, providing expert technical support and guidance., • Conduct training sessions to enhance employees' technical skills and promote effective technology use., • Work closely with other IT team members and departments to implement IT projects and improve service delivery. Documentation & Process Improvement • Maintain detailed records of support requests, resolutions, and system configurations using the helpdesk system., • Create and maintain standard operating procedures and client-related documentation., • Proactively identify and implement innovative solutions to improve IT support services and operational efficiency. Application Management • Administer productivity and collaboration tools such as Teams, One drive, Adobe Suite, POS, ERP, • Troubleshoot application issues, serve as an escalation point, and manage support escalations with software vendors., • Implement security patches and maintain system configurations according to best practices. Strategic Leadership • Evaluate emerging technologies and trends to enhance the organization's IT capabilities. Education & Experience • Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred)., • Proven experience in IT support or a similar role. Technical Proficiency • Strong troubleshooting skills for Windows and Mac operating systems, hardware, and networking equipment., • Knowledge of networking concepts, including routers, switches, and security protocols., • Familiarity with tools like Intune, Azure Update Management, and third-party patching solutions. Communication & Customer Service • Excellent verbal and written communication skills to interact with users of varying technical expertise., • A customer-focused attitude with a commitment to delivering high-quality support and service. Preferred Qualifications • IT certifications (e.g., CompTIA A+, Network+, MCSE) are an advantage., • Competitive compensation packages, • Medical, Dental, Vision, FSA, • Retirement Savings Plan Match, • Summer Fridays, • Discounts and More!, • Annual Salary $130,000, • The offered salary for this position will vary based on role requirements determined by NYC Alliance, skill set and years of experience.

Job DescriptionStrength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. Strength in TrustOneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.The ChallengeWe're looking for a skilled and motivated Senior IT Operations Engineer to join our IT Operations Team. Reporting to the IT Director, this role focuses on delivering extraordinary IT services while ensuring the stability, security, and scalability of our IT systems. You'll lead IT projects, troubleshoot and resolve technical issues, drive process improvements through automation and integration, and implement solutions that enhance business operations and user experience.Your MissionIT Services Delivery & Support • Analyze and address requests regarding IT systems issues and enhancements, leveraging analytical skills to diagnose root causes, implement timely and effective solutions, and drive continuous improvements through system modifications and process enhancements., • Diagnose and resolve Windows and macOS hardware, software, and network issues through user consultation and system analysis., • Administer, enhance, and support IT systems and applications (e.g., Entra ID, MDM) to ensure seamless integration and usability for all users., • Configure, install, and monitor IT systems, maintain precise inventory and asset records, and document best practices, ensuring all incidents, service requests, and changes are logged appropriately.Technology Solutions & Projects, • Lead IT projects from inception to completion, ensuring alignment with business goals, efficient execution, and successful delivery., • Design, build, and implement technology solutions that enhance system performance, user experience, and organizational scalability using innovative tools and techniques., • Develop and deploy custom solutions for SaaS productivity and collaboration tools to streamline workflows and enhance productivity., • Configure and maintain on-site office technologies such as meeting spaces, security systems, and enterprise networks., • Ensure secure and efficient deployments, system configurations, and policy enforcements by actively planning, testing, and executing solutions while making key decisions on best practices and strategic implementation., • Collaborate with and mentor IT team members, fostering a culture of innovation, knowledge-sharing, and continuous improvement.You AreYou're a tech-savvy, effective problem-solver with a passion for delivering remarkable IT services. Your curiosity drives you to learn and creatively apply new concepts, while your communication and interpersonal skills ensure that user needs are addressed with professionalism and empathy. The ideal candidate is self-motivated and initiative-taking, thriving in a dynamic environment where they can lead initiatives such as developing IT systems, delivering IT services, and creating sustainable practices and processes.Your Experience Includes, • 5+ years of experience in IT Support, IT Operations, or a similar technical role in a global company., • Proven track record of autonomously leading and executing IT projects, making strategic technical decisions, and ensuring successful stakeholder alignment and project outcomes., • Deep expertise in configuring, deploying, and supporting Windows and macOS endpoints and their MDM platforms., • Extensive experience managing Microsoft Entra ID, Microsoft 365, and SaaS solutions such as Jira, Confluence, and Zoom., • Proven experience configuring and managing SaaS automation and integration solutions, guiding operational efficiency and optimizing workflows., • Experience deploying and maintaining physical office technologies such as Teams rooms, enterprise networks (e.g. Meraki), and physical security systems., • Proficiency with ITSM and Agile project management platforms such as Jira., • Experience providing support for iPhone and Android devices., • Ability to mentor and share information with team members in a collaborative environment spanning both in-person and remote settings., • This is a hybrid role with 3-4 days in the New York office.Extra Awesome, • Technical certifications such as Microsoft Azure Administrator, ITIL, and CompTIA (A+, Network+, etc.)., • Experience advancing IT service improvements through automation and scripting (e.g., PowerShell, Python, or Bash). Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is seeking a Senior IT Engineer to join our IT Engineering pod. This individual contributor role is responsible for building and securing the foundation of our internal IT infrastructure with a focus on identity architecture, endpoint management, systems integration and automations. You will own and improve critical platforms like Okta, Jamf, Intune and Google Workspace, driving automation, stability, and scalability across our IT environment. This is a high-impact, hands-on technical role ideal for someone who thrives in fast-paced startup environments and is passionate about security, operational efficiency and enabling rapid growth. This position is based in either our New York City or Nashville office, with an on-site presence required four days per week. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Redesign and maintain Charlie Health's identity architecture using Okta, Google Workspace and Microsoft Entra, • Manage and optimize endpoint management platforms (Jamf Pro and Intune) for macOS and Windows environments, • Implement and enforce secure device trust workflows, including support for certificate-based authentication, • Deploy and operationalize Jamf Connect across the organization, • Support phased rollout of Google Managed Chrome with Context-Aware Access for enterprise-wide DLP, • Drive systems automation and integrations using tools like Workato to reduce manual IT labor, • Serve as Tier 2/3 technical escalation for identity, endpoint, and integration-related issues, • Bachelor's degree required; engineering, computer science, or IT-related field preferred, • 10+ years of experience in IT systems engineering or infrastructure roles, • Hands-on experience with Okta, Google Workspace, Microsoft Entra ID / AD, Jamf Pro, and Intune, • Proven ability to design and manage secure, scalable identity and endpoint architectures, • Experience deploying and managing SSO, MFA, RBAC, and device trust workflows, • Strong troubleshooting, documentation, and cross-functional collaboration skills, • Must be authorized to work in the United States, • Must be able to work on-site four days per week in NYC or NashvilleNice to Have, • Experience with Workato or similar low-code automation platforms to drive operational efficiency, • Experience designing or maintaining SaaS integrations across HRIS, identity, and productivity platforms, • Background in high-growth startups or scaling IT in fast-paced environments, • Experience supporting teams in healthcare or other regulated industries (e.g., HIPAA), • Certifications such as: Okta Certified Administrator or Professional, Jamf Certified Admin or Expert, Google Workspace Admin or Collaboration Engineer, GCP Cloud Digital Leader or Associate Cloud Engineer, Microsoft 365 Certified or CompTIA Security+, Network+, • Familiarity with ITIL v4 or similar operational frameworksBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $115,000 and $130,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Wilson Elser is a leading defense litigation law firm with more than 1300 attorneys in 43 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms. We're also Mansfield Certified Plus. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our IT Support Regional Supervisor This position will be working fully on site. The Position The IT Support Regional Supervisor leads on-site support analysts at 8-10 office locations in the northeast region of the United States. It is expected for this role to also properly resolve any escalations involving firm hardware, software, and peripherals reported by on-site IT support teams. Concurrently, this role is a regional representative of Wilson Elser's national IT department and expected to be on-site at an office within their group at least 3 times a week. The ideal candidate thrives on leading a team that works in a fast-paced, growing environment while providing white-glove, concierge-level services and juggling multiple demands. The On-Site IT Systems Support Supervisor works closely with Office Administrators, the Regional IT Support Managers, IT Senior Management, and a nationwide support team. This candidate should have experience with asset management, ITIL processes and procedures, and professional development. This role must be willing to travel. Key Responsibilities: • Work closely with Office Administrators, Regional Managing Partners, Deputy Managing Partners, and IT Management on all on-site technical support needs across region of offices., • Ensure offices with on-site technical support receive excellent service delivery from onsite analysts., • Provide training and guidance for all analysts on the installation, configuration, and function of all software, hardware, and peripherals distributed throughout the firm., • Communicate meticulous user requirements with IT management and other IT teams based on requests, incidents, changes, or problems coming from on-site personnel., • Manage relationships with vendors that must be on-site to carry out specific IT-related services across region of offices., • Design professional development tracks for regional on-site support team to ensure growth and satisfaction in their roles on the team., • Partner with IT managers, assets, and procurement leadership, and IT senior leadership to adhere to an efficient on-site asset management tracking system., • Build service-based relationships with attorneys and staff across a region of offices, while utilizing exceptional customer service skills and ITIL best practices., • Analyze metrics and behaviors in the IT ticketing system for ongoing requests for new hardware, software installations, and incidents reported by end users within region of offices and execute solutions for improvement., • Minimum 5 years in technical support on IT hardware, software, and desktop peripherals, including but not limited to:, • Windows 10 & Windows 11 Operating Systems • Microsoft Office O365 with a strong acumen in Outlook, • Desktop client v. web-based applications, • Active Directory & Azure AD, • Zoom Rooms & Microsoft Teams, • Desktop Driver Controls, • All-in-One Monitors, • VPN, Remote Access, & Cloud Network Access, • Virtual Desktop Environments and Functions, • Cloud & On-Prem Telephony functions, • Desktop imaging & BIOS controls, • LAN and SD-WAN support • Minimum 2 years leading teams in service delivery best practices., • Minimum 3 years working in ITSM and ITIL environments., • Self-starter with the ability to manage own time effectively and work autonomously., • Ability to lift and move items up to 50 lbs., • Ability to travel throughout the Northeast region, if needed., • Experience working in an environment that promotes active listening, transparency, and servant leadership., • Experience in system operations and/or administration a plus., • Strong analytical and problem-solving skills., • Excellent verbal and written communication skills., • Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst., • ITIL4 certification preferred (in-house training is available), • Benefits: Outstanding benefits package, including 401k match and generous PTO plan, • Career Growth: Ample opportunities for professional development and advancement

Job Description About the job Join Verinext, a trailblazer in digital business transformation, and embark on a journey to influence the technological landscape. With a strong emphasis on digital systems, data management, and hybrid IT solutions, we empower our clients to expand their digital footprint and enhance operational productivity. Our collaborative work environment and a decade of recognition as the "Top Workplace" by the Philadelphia Business Journal are among the many factors that foster growth and fulfillment among our team members. Join our dynamic team as an on-site System Administrator in Manhattan, NY, collaborating with our client to enhance their enterprise IT environment. You will manage network infrastructure, servers, Meraki firewalls, switches, and access points. Your responsibilities include handling workstation imaging, provisioning, Office 365, Active Directory, DNS, and DHCP administration. You will also provide first and second-level support, create and configure Group Policy Objects (GPOs), and manage Hyper-V and VMware virtualization environments. Additionally, you will oversee Microsoft Azure solutions, including virtual machines (VMs), Azure Active Directory (Azure AD), conditional access policies, multi-factor authentication (MFA), and backup/restore processes. Enjoy the flexibility of traveling to various office locations in Manhattan, Queens, Brooklyn, and the Bronx to conduct site surveys and support critical IT operations. Requirements Position Responsibilities: This role requires proven, hands-on experience supporting and managing live IT environments, actively working in production settings, handling live incidents, deploying configurations in real-time, and supporting end users and infrastructure in business-critical situations. • Log incidents and requests into the ITSM platform, • Provide onsite, telephone, remote, and email support, • Perform configurations and troubleshooting of Windows Server, DNS, DHCP, VPN Clients, Group Policy, Folder Permissions, Firewalls, Printers, Office 365, Active Directory, Azure VMs, Mac workstations, Meraki firewalls, switches, and access points, and network connectivity issues, • Create, configure, and filter Group Policy Objects (GPOs) to enforce security and configuration standards across the enterprise, • Configure and manage Hyper-V and VMware virtualization environments, hosts, and VMs, • Provide technical support for Microsoft Office Applications and Office 365, • Manage email security, policies, and configuration, • Create and remove user accounts in Hybrid Active Directory and other systems, according to pre-defined templates or procedures, • Image and provision desktops/laptops for new/existing users, • Facilitate repairs with equipment vendors, • Perform Disaster Recovery testing on network infrastructure and servers, • 2+ years of related experience, • Proven, hands-on experience supporting and managing live IT environments, including working in production settings, handling live incidents, deploying configurations in real-time, and supporting end users and infrastructure in business-critical situations, • Hands-on experience with the following technologies: Windows Desktop Platforms, Windows Server, Exchange Server, Small Business Server, Active Directory, Meraki firewalls, switches and access points, DNS and DHCP administration, Mac and Microsoft Office Applications, • Experience with SCCM and Intune, • Experience in creating, configuring, and filtering Group Policy Objects (GPOs), • Hands-on experience with Office 365 management: user management, policy management, • Experience with Azure environment: VMs, Azure AD, Conditional Policies, MFA, Backup, and Restore, • Hands-on experience with MFA solutions. Preferred Microsoft MFA and DUO MFA, • Experience in configuring and managing Hyper-V and VMware virtualization environments, hosts, and VMs, • Up to 20% travel to other locations within the five boroughs, • A Bachelor's degree in Information Systems, Engineering, Business, or other related field and 2 years related experience, or 4 years related experience and/or training, • Strong customer service skills, • Basic network experience: subnet, VLAN, rules, • Familiar with the ticketing system (Zendesk preferred), • Ability to work independently and in a team environment, • Strong verbal and written communication skills, • CompTIA: A+, Network +, • ITIL, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Paid Time Off (Vacation, Sick & Public Holidays)

Job DescriptionSalary: $60k-$65k Ready to Escape the IT Grind? Come Build Something Greater with My IT Crew. At My IT Crew, we believe every team member deserves a voice. Since 2016, weve been a leader in the Managed Service Provider (MSP) space by doing things differentlyempowering our people, embracing innovation, and delivering exceptional service. Our customer satisfaction rating? A consistent 97%. Our tech stack? Always evolvingbecause we dont just keep up, we stay ahead. Our culture? Transparent, collaborative, and driven by growth. If you're tired of being just another cog in the wheel, and want to be part of a team where your input matters and your development matters more, you mightve just found your new home. Position: Field Engineer Location: Varies (Onsite with Clients) Travel: Regular travel required, including air travel Department: Service Delivery Were growing and looking for a Field Engineer whos not only technically sound, but also thrives in building relationships, solving problems, and being the trusted face of My IT Crew onsite. What Youll Do: • Be the frontline representative of My IT Crewgreet and support clients with professionalism and warmth., • Travel to client sites to troubleshoot, resolve, and prevent technical issuesquickly and effectively., • Communicate clearly and regularly with clients, keeping them informed and confident in your support., • Collaborate with internal teams to continuously improve documentation and processes., • Identify trends and recurring problems to proactively reduce future disruptions., • Contribute to training and knowledge-sharing with your team to raise the bar for everyone. What You Bring: • 3+ years of Windows-based IT support experience, • One or more of the following certifications: • CompTIA Security+, • CompTIA Network+, • Microsoft Modern Desktop, • Microsoft 365 Administrator • Strong customer-facing communication and interpersonal skills, • Ability to work independently while thriving in a collaborative culture, • High attention to detail and a natural instinct for pattern recognition and root cause resolution, • A passion for learning, documenting, and helping your team grow Why Youll Love It Here: • Useful, living documentation at your fingertips, • A team that listensand learns from each other, • Weekly collaborative trainings, not boring lectures, • New tools, new tech, and no gatekeeping, • A company that rewards initiative and values growthboth personal and professional Sound like you? Lets talk. My IT Crew isnt just a place to workits a place to grow, contribute, and thrive. Come be part of a team thats redefining what IT support can be.

Job DescriptionSalary: up to $75,000 Location: On-site New York City, NY Eligibility: Applicants must currently reside in the New York City area. This is an on-site position, and only local candidates will be considered. We are seeking a highly skilled and motivated IT Systems Administrator to join our team. This on-site role is based in New York City, and only applicants currently residing in the NYC area will be considered. The IT Systems Administrator will be responsible for maintaining and supporting the organizations IT infrastructure, ensuring systems are running efficiently, securely, and with minimal downtime. The role involves troubleshooting issues, managing network and server configurations, supporting end users, and implementing system improvements. Key Responsibilities: • Server Management:Assist with installation, configuration, andmaintenance ofoperating systems, software, and hardware, including servers, storage, and network devices., • Network Support: Assist with the maintenanceof local area networks (LAN), wireless networks, and cloud systems, ensuring secure and reliable communication., • User Support:Provide technical support for internal users, resolving hardware, software, and network issues in a timely manner., • Documentation:Create and maintain detailed documentation for network configurations, system setups, and procedures for troubleshooting., • Collaboration:Work closely with other teams and departments to identify, troubleshoot, and resolve technical challenges., • Project Support:Participate in IT projects, system upgrades, and network expansions as needed. Collaborate closely with Managed Service Providers on technology projects, maintenance, and support., • Training & Development:Stay current with emerging technologies and best practices to enhance overall system performance and security. Qualifications: • 5 years minimum of proven experience as a Systems Administrator, Network Administrator, or similar role preferred, • Strong knowledgeof PChardware, operating systems (Linux, Windows Server, etc.), and network infrastructure., • Proficient in scripting and automation tools (e.g., PowerShell, Bash, Ansible) preferred, • Solid understanding of security protocols, firewalls, and VPNs preferred, • Strong problem-solving and analytical skills., • Excellent communication and interpersonal skills to effectively collaborate with various teams and end users., • Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience). Preferred Skills: • Experience with Azure, network engineering, monitoring tools, and performance tuning., • IT certifications such as CompTIA Network+, CompTIA Security+, Microsoft Certified Systems Administrator (MCSA), or Cisco Certified Network Associate (CCNA) are a plus., • Knowledge of ITIL or other IT service management frameworks. Physical Requirements: • Ability to lift and move equipment (up to 50 pounds)., • Occasional on-call availability for after-hours support. Location Requirement: Please note: • This is a full-time, on-site position located in New York City., • Only applicants currently living in the New York City area are eligible for consideration., • Relocation assistance is not available for this role.

Job Description POSITION DESCRIPTION The Critical Infrastructure Protection (CIP) Enforcement Analyst investigates, analyzes, and prepares dispositions for noncompliance of Critical Infrastructure Protection (CIP) NERC Reliability Standards. This person also provides technical expertise in cybersecurity and CIP issues and works with other ERO Enterprise staff, registered entities, and regulators to support a highly reliable and secure North American Bulk Power System. KEY RESPONSIBILITIES • Articulate the facts and circumstances, extent, and cause of each noncompliance and ensure the noncompliance disposition ties to the NERC Reliability Standard requirement., • Assess the risk of each noncompliance and ensure the disposition appropriately and thoroughly describes the risk., • Review mitigation and/or work with entity to develop mitigation for each noncompliance so that each noncompliance is corrected, and the mitigation prevents recurrence., • Verify mitigation is completed through a review and documentation of mitigation evidence., • Review and document the compliance history for each noncompliance., • Conduct peer reviews of noncompliance dispositions drafted by other staff., • Communicate with registered entities and the ERO Enterprise as necessary, to investigate CIP noncompliance and issues, and to assure appropriate and informed enforcement actions., • Triage incoming noncompliance to identify violation facts, preliminary risk assessment, and complexity of the noncompliance., • Develop risk criteria to evaluate the potential impact and likelihood of impact the noncompliance has on the BPS., • Ensure confidential information is identified, labeled, stored, and transferred in accordance with NPCC’s procedures for confidential information., • Ensure information and data placed into various portals, software, and databases are accurate and complete., • Participate in NPCC and ERO Enterprise meetings, workshops, task forces, committees, and forums, as assigned., • Assist in developing responses to oversight of NPCC., • Develop and/or amend policies and procedures., • Bachelor’s degree in Cybersecurity, Information Systems, Computer Engineering, or other relevant Bachelor’s degree., • 3 or more years’ experience associated with computer systems used in the electric utility industry; or 3 or more years of experience in securing computer systems, including both physical and electronic security; or 3 or more years of experience working within an electric utility Control Center or Regulatory IT role., • One or more of the following certifications preferred:, • CompTia Security+, • CompTia Network+, • CompTia CySa+, • Ability to effectively communicate technical concepts to non-experts verbally and in writing, • Excellent organizational skills and ability to prioritize and to manage multiple assignments concurrently., • Strong questioning attitude and attention to detail, • Strong analytical and problem-solving skills., • Strong interpersonal and conflict resolution skills., • Ability to mentor others, • Ability to learn and work in a variety of portals, software, and databases., • Proficient with Microsoft Office Suite or related software.

Certifications: One or more of the following certifications are preferred (GCFA, GCIA, GCIH, GNFA, GREM, OSCP, OSEP, OSED, OSWE, OSDA, OSCE3, CompTIA Security+, CCNA CyberOps, or CEH). As a Lead Cyber Security Engineer, you will ensure the security of Relativity's network and infrastructure. Build a

Position Summary: Chubb’s Global End User Services (EUS) organization is focused on building and driving a world class service-oriented culture and experience for all users globally. The WORKPLACE TECHNOLOGY LEAD will be responsible for the support of business capital investments related to technology service delivery and operations. This position partners with Chubb’s internal technology teams to ensure industry leading support of the project or portfolio of projects. A large part of the position’s day to day duties will be to work closely and cross-functionally with multiple disciplines to solve technical issues and provide solutions. A fundamental part of the role will be to ensure that end user issues are, where possible, anticipated and resolved before they happen. Evaluate and educate the employees on IT practices that improve their working efficiency while at Chubb. Primary Job Responsibilities: • Manage the service delivery and implementation support of Technology Infrastructure (including IT, AV, Telephony & Print) and technology related services present within our offices. The ideal candidate will use their knowledge and skills to diagnose issues and design, plan, or implement a company aligned resolution in a timely and appropriate manner., • Serve as the regional point of contact regarding technology related escalations for the End User Services, and Network team. This will include responding to escalations, coordinating internal/external resources, and follow-up through to incident resolution., • Manage a team of technology support vendors to ensure best-in-class support and service, including ensuring compliance of KPI’s, SLAs and other performance measures., • Manage, troubleshoot, and respond to support requests as/when required., • Accountable for Technology related Operational Costs (OPEX), employee NPS, and the management and administration of technical services and assets/service acceptance for each building within in the territory., • Responsible for managing territory related technology break-fix activities and ensuring resolution in agreed SLAs., • Work with vendors to conduct Planned Preventative Maintenance Activities to proactively identify and resolve technology issues., • Manage and engage third party vendors for operational projects and approved installations/decommissions., • Coordinate and partner with Chubb’s Service Desk, NOC and Network Engineering teams for troubleshooting and resolution of LAN, WAN, and WLAN network issues., • Coordinate and partner with leadership on continuous improvement – Use existing, emerging, and innovative technologies to enhance the End User Experience and improve/streamline technology services processes., • Proactively ensure that issues with in-building technology are anticipated and resolved before they happen. These can be mitigated by identifying trends in ticket data, user experience surveys, and identifying chronic or recurring technology related issues. Partner with other internal teams and follow through to resolution and direct internal escalations as required., • Support mission-critical infrastructure for Chubb locations and partner directly with internal and external teams for expedited resolution., • A Bachelor’s degree in a relevant technical field or an Associate’s degree and 6+ years of technical experience preferred (support, field work, CCNA, etc.) with a demonstrable understanding of Networking., • Prior experience (2+ years) managing engineers/technicians in a support capacity., • Ability to use discretion and judgment in evaluating problems and creating solutions to resolve technical related issues., • Ability to build positive relationships with our employees by utilizing your specialized capabilities to ensure a positive outcome including fostering teamwork and collaboration within your direct team and internal/external stakeholders., • Demonstrate excellent customer service skills including empathy, diplomacy, and problem ownership., • Ability to effectively communicate technical information, both verbal and written, to a wide range of end-users, including staff with a non-technical background., • Alongside good technical skills, the ideal candidate will be a proactive self-starter with the ability to work autonomously as well as collaboratively., • Advanced knowledge of the operation of Microsoft and Apple based business applications and operating systems., • Familiarity with networking principles, architecture and basic support, i.e. Cable testing, ping tests, traceroutes, and operating system specific network configuration. Preferred Qualifications • IT Management certifications (a plus): ITIL, ITSM, • Technical certifications (a plus): CompTIA A+, Network+, CCNA, CCNP, Microsoft/Mac certifications or equivalent. Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Job Description CoreWeave is the AI Hyperscaler™, delivering a cloud platform of cutting edge services powering the next wave of AI. Our technology provides enterprises and leading AI labs with the most performant, efficient and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe. CoreWeave was ranked as one of the TIME100 most influential companies of 2024. As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge. If you're someone who thrives in a dynamic environment, enjoys solving complex problems, and is eager to make a significant impact, CoreWeave is the place for you. Join us, and be part of a team solving some of the most exciting challenges in the industry. CoreWeave powers the creation and delivery of the intelligence that drives innovation. CoreWeave is a specialized cloud provider, delivering a massive scale of GPU compute resources on top of the industry's fastest and most flexible infrastructure. CoreWeave builds cloud solutions for compute intensive use cases — VFX and rendering, machine learning and AI, batch processing, and Pixel Streaming — that are up to 35 times faster and 80% less expensive than the large, generalized public clouds. Learn more at . About the role: CoreWeave is looking for an Integrated Security Program Manager to manage system design, bid evaluation, construction administration, and system commissioning for concurrent projects across multiple regions, supporting security programs & designs for CoreWeave's office and data center locations. You'll evaluate products and vendors, and test new technologies to find the right solutions for CoreWeave and our customers. This role reports directly to the Integrated Security Design Team Lead. Who you are: • Professional certification (e.g. PSP, CPP, etc.), • Manufacturer certifications from major Physical Security providers, such as Genetec, Axis, HID, Suprema, • Axis Certified Professional, • Experience using Bluebeam, AutoCAD and/or Revit, • Network administration experience with certifications such as CompTia Network+, • Experience with IT network topologies and basic routing/switching, • Experience with basic Cyber Security principles (e.g. Comptia Security+, Comptia Network+, Cisco Certified Network Associate), • Ability to manage competing priorities in a fast-paced environment and meet deadlines per project scope, • Demonstrated ability to present complex, technical information to both technical and non-technical audiences, • Excellent technical writing, presentation, and documentation skills, • Ability to work with minimal supervision, attention to detail, and follow-through, • Willingness to learn new technologies/toolsets as an ongoing part of the role At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences The base salary range for this role is $122,000 to $163,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job Description Key Responsibilities • Daily time entry accounting for at least 80% of hours clocked in., • Maintain and update technical documentation in IT Glue., • Assist and guide Jr. Engineers on troubleshooting steps; serve as an escalation point for service tickets., • Configure and manage Windows Server:, • File, print, and remote access services., • File permissions, event logs, backups/restores., • Administer enterprise email applications (Exchange/Office 365):, • Add/remove users and groups, configure permissions, aliases, and forwarding rules., • Install, configure, and troubleshoot:, • MS Office Suite applications., • Standard POP, SMTP & Exchange clients (including Outlook)., • Workstation hardware (video cards, NICs, sound cards, drives, PDAs)., • Network configuration & troubleshooting:, • TCP/IP, DNS, VLANs, routing, firewalling., • Routers, firewalls (SonicWALL, FortiGate), wireless technologies., • Switches, hubs, patch panels, and network node connectivity., • Support and troubleshoot Citrix & Windows RDP environments., • Perform data backup and recovery; maintain corporate antivirus and VPN connectivity., • Provide accurate time estimates for tasks and ensure complete resolution., • Strong ability to communicate technical concepts clearly to non-technical audiences., • Able to work independently while being a supportive team player., • Willingness to learn new technologies quickly through self-study and practice., • Detail-oriented and able to perform technically complex tasks accurately., • Capable of handling stressful situations professionally., • Proactively seeks assistance when needed without overburdening others., • Required:, • CompTIA A+ certification., • Valid driver’s license., • Minimum 2 years of IT experience (hardware, software, networking, security)., • Preferred:, • Network+, Security+, MS-900 or AZ-900, MCP, CCNA/CCDA/CCNP, Project+, Apple certifications., • 2+ years’ experience with VLANs, routing, firewall support, server hardware (CPU/RAID/SCSI), mobile messaging tech., • 5+ years’ experience in an MSP environment (for senior-level consideration)., • Experience with Citrix & Windows RDP environments.

Job Description About the Role We’re seeking a dependable and skilled Help-Desk Technician to lead internal IT support operations for our NYC office and broader business units. You’ll provide direct on-site support to users based in Midtown Manhattan, while also maintaining connectivity and coordination with our Great Neck headquarters and field operations. This role combines hands-on computer hardware and application support along with infrastructure support. You’ll also act as a local advocate, ensuring that corporate policies are implemented effectively and appropriately for our teams on the ground. Key Responsibilities * Provide on-site technical support at our Midtown Manhattan office for desktops, laptops, applications, printers, and network services. * Administer Microsoft 365 environment (Teams, SharePoint, Exchange, OneDrive, Intune) and manage user accounts, devices, and licensing. * Maintain and support infrastructure across Great Neck HQ and remote offices as needed. * Collaborate with corporate IT to implement corporate-wide tools, security standards, and global policies—while advocating for local business needs. * Handle hardware provisioning, software deployment, onboarding/offboarding, and asset tracking. * Troubleshoot and support specialized applications (e.g., Autodesk, financial, and HR systems). * Document IT processes, configurations, and troubleshooting procedures; contribute to internal knowledge sharing. * Assist with training users on technology best practices. * Ensure business continuity by proactively maintaining system stability and responding to critical issues. * Travel to Great Neck Backoffice and local job sites in NY and New Jersey as needed to support users and coordinate infrastructure needs. Qualifications Required: * 5+ years of experience in internal IT support, systems administration, or desktop/infrastructure management within a mid-sized or enterprise organization. * Advanced proficiency with Microsoft 365 ecosystem, including administration of Exchange Online, SharePoint, OneDrive, Teams, and device management through Intune/Endpoint Manager. * Strong working knowledge of Windows operating systems (Windows 10/11) and basic user and group management. Understanding AD, DNS, DHCP, Group Policy concepts. * Basic knowledge of networking fundamentals, including cabling standards, WAN circuits, routing and switching, firewalls, DMZs, VLANs, and IP addressing and subnetting * Experience supporting business productivity and line-of-business applications, including installation, configuration, troubleshooting, and updates (e.g., MS Office, Adobe products, finance or HR tools, Autodesk applications). * Hands-on experience with IT asset management, including imaging, deployment, hardware inventory, and lifecycle replacement. * Ability to troubleshoot complex hardware and software issues, independently or with vendor support, and follow through to resolution. * Excellent communication skills, both written and verbal — able to clearly explain technical concepts to non-technical users and document procedures and solutions. * Ability to prioritize, manage, and execute multiple concurrent tasks in a dynamic environment with shifting priorities. * Strong sense of ownership and follow-through — demonstrates initiative and holds themselves accountable for deliverables. * Demonstrated ability to work independently with minimal supervision, while also being a collaborative team player who can work cross-functionally. * Customer service mindset — friendly, professional demeanor and a commitment to user satisfaction and technical excellence. * Willingness and ability to travel between Midtown Manhattan, Great Neck HQ, and local job sites as needed, sometimes on short notice. Preferred: * Experience in hybrid desktop/server environments or enterprise settings * Exposure to Power Automate, Power Apps, or SharePoint customization * Familiarity with Autodesk licensing and support and other construction related applications * IT certifications such as CompTIA A+/Network+, Google IT Support Professional Certificate, Microsoft Fundamentals. What You’ll Bring * A proactive, solutions-focused mindset * The confidence to represent end users and advocate for practical solutions * The discipline to self-manage while staying aligned with team goals * A calm, supportive attitude under pressure * A strong sense of ownership and pride in the technology experience you deliver Company DescriptionUni-Data & Communications, Inc. was formed in 1989 to service the IT infrastructure support needs of the financial services community. Uni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.Uni-Data & Communications, Inc. was formed in 1989 to service the IT \r\ninfrastructure support needs of the financial services community. \r\n\r\nUni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 62 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. BronxWorks is hiring one (1) Help Desk Specialist for the IT Program. RESPONSIBILITIES • Provide first-level technical support to end users via phone, Zoho Desk ticketing system, email, or in-person., • Troubleshoot and resolve hardware and software issues for desktops. laptops, printers, and other IT peripherals., • Install, configure, and maintain operating systems and software applications., • Collaborate with IT team members to escalate complex issues and ensure timely resolution., • Assist in the implementation and maintenance of IT infrastructure and systems., • Create and maintain documentation for IT processes, procedures, and troubleshooting guides through SharePoint and the Zoho Desk ticketing system Knowledge Base., • Conduct user training sessions on IT tools and best practices., • Stay current with technological trends and developments to provide proactive support and recommendations., • Manage and support Microsoft online tools such as Intune, Office 365, and SharePoint., • Bachelor’s degree in Information Technology, Computer Science, or related field required, • Industry certifications such as CompTIA A+ and Network + required, • 1-2 years of experience in a help desk or technical support role required, • Strong oral and written communication, time management and organizational skills, • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 50 pounds., • Ability to stand, walk, or sit for long periods., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Travel is necessary., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact . #INDMID

Job DescriptionSalary: Competitive Job Title: Level 2 Help Desk Technician (Hybrid) Location: Stamford, CT (Hybrid Remote & Onsite) Job Type: Full-Time About Us: We are a fast-paced and client-focused Managed Service Provider (MSP) based in Stamford, CT. We support a wide range of businesses with their IT needs, providing exceptional service, reliable solutions, and a security-first mindset. As we continue to grow, were looking for a skilled and motivated Level 2 Help Desk Technician to join our team. Position Summary: As a Level 2 Help Desk Technician, you will be responsible for providing both remote and onsite support to our clients in the Stamford, CT area. Youll act as an escalation point for Level 1 issues and handle more complex technical problems related to networks, systems, and software. This hybrid role is ideal for someone who is technically adept, eager to grow, and passionate about cybersecurity and customer service. Key Responsibilities: Provide Level 2 support for desktops, laptops, printers, mobile devices, and networking issues Manage and troubleshoot Microsoft Office 365 environments (including Exchange, Teams, SharePoint) Support and maintain Active Directory, DNS, and Group Policy Perform onsite visits to client locations as needed for installations, troubleshooting, and project work Document work thoroughly in ticketing and knowledge base systems Escalate unresolved issues to higher-level engineers when appropriate Maintain a strong focus on cybersecurity best practices across all client environments Stay up to date with new technologies and participate in ongoing training and certifications Qualifications: 2+ years of experience in a help desk or technical support role, preferably with an MSP Proficient in Microsoft Office 365 administration and support Strong knowledge of Active Directory and DNS Familiarity with remote monitoring and management (RMM) tools and ticketing systems Excellent communication and customer service skills Self-motivated, detail-oriented, and able to manage multiple priorities Must have a valid driver's license, reliable transportation, and be located within commuting distance of Stamford, CT Strong understanding of cybersecurity principles and a commitment to securing client environments Preferred: Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft 365 Certified, etc. Experience supporting Windows servers, firewalls, and backup solutions Why Join Us? Be part of a close-knit team that values your input and growth Exposure to a broad range of technologies and industries A hybrid work environment with flexibility and autonomy Ongoing professional development and training Competitive compensation and benefits remote work

Job DescriptionJob Title: Technology Support Specialist / Helpdesk Analyst Location: New York City, NY Duration: 12+ Months Contract Role Summary: The Technology Support Specialists role is to provide computer and software-based technical support, systems analysis and administration, and information services in a multi-vendor/multi-solution environment. This role is responsible for supporting all client Offices around the globe. Duties include break/fix requests, network infrastructure, information security, procurement, vendor management, VOIP, AV technology and special projects to improve the efficiency of IIE Team Members. Essential Functions Job Duties: Setup, configure, and maintain PC hardware, software, and peripherals (phones, printers, etc.) in a multi-vendor (PC/Mac/Chrome) environment. Assist engineers with providing third level support, troubleshooting network and enterprise related issues. Research and recommend changes, upgrades, and advancements in technologies that support the Helpdesk and business goals. Develop, prepare, test and deploy workstation OS level images. Support and perform workstation and computer moves when required. Assist with ensuring the security of the corporate environment by managing and monitoring access control and anti-virus across different software and hardware packages. Ensure all support requests are well documented in the IT ticketing system, from the creation of the ticket to the successful resolution. Update, maintain and improve upon the IT knowledge base within the ticketing system. Maintain a daily log of work performed and submit reports and other paperwork as required. Assist with the creation and maintenance of processes and procedures for supporting cloud-based applications and platforms such as Office 365, Okta, Box, 8x8, etc. Coordinates all aspects of daily AV operations and service delivery including scheduling and maintaining operational readiness of the AV equipment. Provide level 2 support for Audio/Visual platforms. Interact professionally with clients exhibiting strong customer service skills. Track assets and inventory that has been distributed to end-users and ensure proper levels of inventory are available. Perform IT Procurement duties to include purchases, PO/Invoice, Vouchers, etc. This involves working directly with vendors, monitoring the status of open purchase orders, and resolving issues regarding PO to invoice discrepancies, returns, and quality issues with vendors. Knowledge, skills and abilities here: CompTIA and/or Microsoft certification required, such as A+, Network+, MCP, etc. Extensive experience with PC support, systems administration, inventory management, service desk and a variety of other software platforms Demonstrated experience with AD, O365, Wi-Fi, VoIP, networking fundamentals, video conferencing fundamentals, A/V (sound), and printing Minimum 5 years experience with multi-vendor (PC/Mac/Chrome) PC hardware, peripherals and mobile devices configuration/deployment/support Strong customer service, analytical, and problem-solving skills with the ability to multi-task Best Regards, Lokesh Vanjarapu Sr. Technical Recruiter | 732-515-7098 LinkedIn: linkedin.com/in/lokesh-vanjarapu-6b4649188

Job DescriptionSalary: $50,000-$60,000 Location: Brooklyn, NY (Onsite Only) Department: Hardware & Inventory Reports To: Hardware & Inventory Team Lead Job Type: Full-Time (9am-6pm) Position Summary At My IT Crew (MY IT CREW), we dont just fix things, we make sure our partners are always up and running. As an Onsite Hardware Technician, youll play a critical role in ensuring the reliability, performance, and accuracy of the hardware that powers our clients businesses. From desktops and laptops to kiosks, switches, and other endpoints, youll diagnose, repair, and maintain it all while keeping inventory processes sharp and organized. This full-time onsite role in Brooklyn is ideal for someone who loves hands-on work, thrives in fast-paced environments, and takes pride in keeping systems and stockrooms equally efficient. Key Responsibilities Hardware Troubleshooting & Repair • Diagnose and repair a variety of hardware systems including desktops, laptops, kiosks, and networking equipment., • Install, upgrade, and replace hardware components., • Follow established procedures for receiving, labeling, storing, shipping, and tracking hardware assets., • Maintain accurate inventory logs and participate in regular audits., • Provide hardware and basic application support in coordination with the Service Desk., • Work cross-functionally with procurement, logistics, and service teams to ensure timely deployment and recovery of hardware., • Adapt to shifting priorities based on departmental workload and urgent business needs., • Maintain workspace and equipment areas in a clean, organized, and secure manner. Required Experience & Skills Hard Skills • Proven experience with hands-on hardware troubleshooting and repair., • Strong understanding of PC components, operating systems (Windows/Linux), and networking basics., • Familiarity with switches, routers, and network protocols (TCP/IP)., • Asset/inventory tracking systems and hardware lifecycle management., • Detail-oriented and highly organized., • Calm under pressure, dependable, and adaptable., • Polite, professional, and effective communicator., • Self-starter who thrives with minimal supervision., • Strong critical thinking and common-sense problem-solving. Preferred Qualifications • Associates or Bachelors degree in Computer Engineering, Information Technology, or equivalent experience., • CompTIA A+ or similar certification., • Experience supporting kiosks or other specialized endpoint hardware., • Basic knowledge of server hardware and peripherals. Performance Metrics (KPIs) • Hardware issue resolution time (diagnosis to completion), • Inventory accuracy and audit results, • SLA compliance for shipping/receiving and RMA turnaround, • Number of successfully completed hardware deployments or recoveries, • Internal and end-user satisfaction scores (CSAT) Culture Fit & Philosophy At My IT Crew, we're builders, fixers, and partners. We believe every piece of tech matters, from the servers in the rack to the keyboard at a front desk. As a Hardware Engineer/Technician, youre not just maintaining devices youre helping our partners stay productive and connected. If youre hands-on, reliable, and serious about quality, we want you on our team.

Job Description Overview We are seeking a versatile Field Services Technician who combines Tier 1/2 IT support skills with strong hands-on experience in structured cabling and onsite technology installations. This role involves a mix of technical troubleshooting, physical installation work, and customer-facing service across New York City and the greater NYC metropolitan area. Key Responsibilities • Perform cable runs (Cat6, coax, snake cable) including punch-downs, keystone terminations, patch panels, toning, and labeling., • Terminate and test Cat6 cabling; fiber termination experience is a strong plus., • Install, configure, and troubleshoot network equipment including switches, routers, firewalls, and wireless access points., • Handle onsite hardware tasks such as device setup, office reconfigurations, and equipment relocations., • Mount and install office and AV equipment (TVs, cameras, speakers, etc.)., • Provide support for copier/printer installation and troubleshooting., • Deliver desktop and end-user support including hardware issues, printer/copier setup, and basic Microsoft 365 troubleshooting., • 2+ years of experience in a Managed Service Provider (MSP) or field services role., • Proven ability in structured cabling installation, termination, and troubleshooting., • Familiarity with network equipment installation and configuration., • Strong troubleshooting skills for desktop hardware, networking, and peripherals., • Basic Microsoft 365 administration ability (account setup, password resets, Outlook issues)., • Excellent communication skills with a customer-first mindset., • Ability to work independently, follow instructions, and maintain high attention to detail., • Physically capable of lifting 50+ pounds, working on ladders, and performing manual installation work., • Ability to travel throughout New York City and the greater NYC metropolitan area for onsite assignments., • Fiber termination experience., • Relevant certifications (CompTIA A+, Network+, BICSI, OSHA)., • Competitive salary and benefits package., • Opportunities for professional growth and development, including 100% training and certification reimbursement.Company DescriptionAt Aspiris, we transcend the conventional IT Managed Service Provider business model to become our customer’s trusted technology partner. As a leading IT Solutions provider, we are dedicated to simplifying IT complexity and leveraging technology innovation to transform businesses and their operations. Our expertise spans service, consulting, implementation, design, and strategy, ensuring that we deliver best-in-class solutions tailored to meet our customers’ unique enterprise needs. Aspiris was born out of a desire to redefine the customer experience in industry. While we stay at the forefront of technology advancements, our true success lies in the relationships we build—with our clients and associates being our utmost priority. We are not just here for those seeking more; we are here to exceed expectations and forge genuine partnerships that support our customers’ culture.At Aspiris, we transcend the conventional IT Managed Service Provider business model to become our customer’s trusted technology partner. As a leading IT Solutions provider, we are dedicated to simplifying IT complexity and leveraging technology innovation to transform businesses and their operations. Our expertise spans service, consulting, implementation, design, and strategy, ensuring that we deliver best-in-class solutions tailored to meet our customers’ unique enterprise needs. Aspiris was born out of a desire to redefine the customer experience in industry. While we stay at the forefront of technology advancements, our true success lies in the relationships we build—with our clients and associates being our utmost priority. We are not just here for those seeking more; we are here to exceed expectations and forge genuine partnerships that support our customers’ culture.

Job Description Read before applying: Only considering candidates with 2+ years IT support experience AND a stable job history. We’re ISNY, a fast-growing Inc. 5000 IT & Cybersecurity company serving NYC. We’re looking for a Help Desk Supp technician to join our top-tier support team (fully remote). About Us ISNY is recognized on the Inc. 5000 list of fastest-growing private companies in America, and we pride ourselves on delivering high-quality IT services with a strong focus on security and client satisfaction. Our culture is close-knit, fast-paced, hungry to learn, and relentlessly quality-driven. (For real.) Responsibilities * Troubleshoot and support Windows OS issues * Basic networking troubleshooting and support * Handle user maintenance requests (permissions, access, etc.) * Troubleshoot basic WiFi issues * Provide printer and scanner support * Support content filtering systems * Troubleshoot 3rd-party applications * Perform new user onboardings * Navigate basic O365 functions * Maintain and update customer network documentation in near real-time Required Experience * 2+ years Windows desktop support * 2+ years printer and scanner support * Windows NTFS management * Basic LAN networking * Managed WiFi systems configuration & troubleshooting * MSP experience preferred Must Haves * Extremely committed and responsible * Strong troubleshooting skills * Quick learner, resolution-oriented, hungry to grow * Excellent customer service skills (phone & email) * Self-starter who looks for ways to improve processes & services ⚠️ Important: Stability matters. If you have a history of multiple short-term jobs, please do not apply. Nice to Have (Not Required) * Bachelor’s in Computer Science or Information Systems * Certifications (Microsoft, CompTIA A+, Network+, etc.) * Prior MSP experience Benefits * PTO & vacation * Contributions toward health benefits * Paid training & certification support * Competitive pay If you’re a dedicated IT professional with proven experience and stability, join us at ISNY – an Inc. 5000 recognized company – and grow your career with one of the fastest-growing MSPs in the country!

Job Description Job Summary: The Level 1 Deskside Support Technician will serve as the first point of contact for resolving hardware, software, and network issues. This role involves troubleshooting, configuring, maintaining IT systems, and delivering excellent customer service. Key Responsibilities: • Provide first-level technical support to end-users via phone, email, in-person, and deskside interactions., • Ensure all assigned tickets are resolved within the agreed-upon Service Level Agreements (SLAs) to maintain organizational efficiency and client satisfaction., • Create, manage, and maintain workflows, dashboards, and reports within the ServiceNow platform to improve tracking and visibility of support activities., • Troubleshoot and resolve hardware, software, and network (wired and wireless) connectivity issues, including desktops, laptops, printers, and mobile devices., • Install, configure, and maintain computer systems, operating systems, applications, printers, and other peripherals., • Assist with setting up and maintaining conference room technologies, such as Microsoft Teams and/or Zoom Rooms equipment., • Configure, deploy, and track IT equipment, including workstations and mobile phones, via MDM solutions., • Respond promptly to service tickets and escalate complex issues to higher-level support teams when necessary., • Assist with user account setup and maintenance in Active Directory and other IT systems., • Ensure IT inventory is managed and properly tracked., • Document and track all support requests in the helpdesk ticketing system and update the knowledge base for common issues., • High school diploma or equivalent; associate degree in IT or related field preferred., • Proven experience in a helpdesk or similar role is highly desirable., • Basic understanding of computer hardware, software, networking concepts, and IT systems such as Active Directory., • Familiarity with ITIL practices, ITSM platforms, firewalls, switches, servers, and backup solutions is a plus., • Considered certifications such as CompTIA A+, Network+, CCNA, or MCSA are highly valued., • Strong problem-solving, troubleshooting, and critical thinking skills., • Excellent communication, interpersonal, and customer service abilities., • Ability to work independently and as part of a collaborative team., • Competitive salary based on experience., • Opportunities for professional growth and career advancement., • Must be willing to undergo a background check, • Must have authorization to work within the U.S, • Must be able to commute to locationCompany DescriptionMSSP seeking talented and energetic Level 1 Helpdesk EngineersMSSP seeking talented and energetic Level 1 Helpdesk Engineers

Job DescriptionSalary: $85k-$95k Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas are welcomed. Sound like this could be your new home? Keep reading. My IT Crew has been a leader in the Managed Service provider space since 2016. We strive for excellence and achieve it. • Our clients love us and oursatisfaction surveys show it at a consistent 97%, • We are the team who always has the cool stuff, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class support, • No more asking everyone for help, it's right at your fingertips.Having documentation that's actually useful? That's us!, • We Listen. Our culture of collaborative meetings and weekly team-led training will help YOU drive yourself and the company forward. We are expanding our operations and seeking to grow our team. We have an opening for a Support Engineer to assist with our Professional Services team. Job Responsibilities: • Tech who delivers top-level customer support and enjoys helping people, • Work on tickets from the board sorting by priority, • Provide a great customer experience, • Manage expectations by communicating with the client all relevant information, • Respond to incidents in a timely manner, • Resolve incidents efficiently, • Help with information relevant to creating documentation, • Detect patterns that indicate wider and bigger issues Skill Requirements: • This is an mid-level position with onsite (at client locations) as needed., • We require at least 3 years of Windows-based IT support experience, • One of the following certifications:, • CompTIA Security+, • CompTIA Network+, • Microsoft Modern Desktop, • Microsoft 365 Administrator, • Excellent communication skills, • Assist and help the MAC Team to grow their knowledge - continuously updating documentation for the clients while working on tickets, • Keen attention to detail, the memory of patterns, and interest in problem-solving, • Consistently demonstrate the My IT Crew Core Values and meet standard metrics

Job DescriptionDescription: • This position is fully on-site* We have an immediate opening for a talented and motivated individual to serve as a customer IT Specialist. You will be provided with the extensive and ongoing training needed to succeed in the field of electronic security systems. This is the ideal position for someone that is looking to start their career or take it to the next level with a stable, well respected and established company. Responsibilities: • Troubleshoot hardware and IP communication issues for clients' systems, including DVR/NVR, Access Control Systems and Electronic Security Systems., • Handle inbound calls to department and assist clients as needed., • Communicate with client IT personnel to troubleshoot a variety of issues that will include IP Filtering, VPN Tunneling and Port Forwarding., • Bench testing and repair of devices and equipment., • 2-year college degree or equivalent experience required, 4-year college degree in a related field preferred., • Industry Standard Certifications a plus: CompTIA Network+, A+, and/or Security+; Cisco., • Experience with Windows® and Linux Operating Systems., • A thorough understanding of and hands-on experience with PC hardware and IP network communications., • Strong written/verbal communication skills with the ability to deliver clear and concise training and direction to our clients., • A positive attitude and strong work ethic along with a desire to learn and be trained., • Flexible and adaptable to thrive in a fast-paced work environment that is team oriented., • Attention to detail and high level of accuracy. Ability to lift 50 lbs. and climb a ladder. About DGA Security DGA Security is a high-growth security technology company. Many of the world’s iconic brands trust DGA’s suite of security and monitoring services to protect their businesses, real estate, and retail presences across North America. With over fifty years of market dominance, we are a rock-solid company that is lucky enough to leverage today’s evolving technologies to enjoy continued aggressive growth. What’s in it for you • Competitive compensation and excellent comprehensive benefits package, • Chance to work with an extremely experienced and talented team, • Company outings, catered lunches, team building events and much more, • Excellent Comprehensive Insurance Coverage, • 401(k) Retirement Savings Plan & Employer Match, • Access to Corporate Discounts, • Commuter Benefits, • Company Paid Life Insurance, • And much more… DGA is an Equal Opportunity Employer. Here, we believe that embracing innovation is not just a core value, but a responsibility. We are committed to building an inclusive and diverse workplace where everyone, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic, feels valued and supported. We provide equal opportunities to all applicants and employees and strive to foster a culture where differences are celebrated and everyone's voice is heard. Your unique perspectives and experiences are what drive us forward.

Job DescriptionSalary: $65k-$75k Ready to Escape the IT Grind? Come Build Something Greater withMy IT Crew. AtMy IT Crew, we believe every team member deserves a voice. Since 2016,wevebeen a leader in the Managed Service Provider(MSP) space by doing thingsdifferentlyempoweringour people, embracing innovation, and delivering exceptional service. Our customer satisfaction rating? A consistent 97%. Our tech stack? Always evolvingbecause wedontjust keepup,we stay ahead. Our culture? Transparent, collaborative, and driven by growth. Ifyou'retired of being just another cog in thewheel, andwant to be part of a team where your input matters and your development matters more, youmightvejust found your new home. Position: On Site Tech Engineer Location: Monroe, NY Department: Service Delivery Weregrowing and looking for a On Site Tech Engineerwhosnot only technically sound, but also thrives in building relationships, solving problems, and being the trusted face of My IT Crew onsite. WhatYoullDo: • Serve as the primary technical resource, stationed directly at the clients location., • Provide day-to-day IT support, troubleshooting, and issue resolution for hardware, software, and network systems., • Collaborate with the clients staff to understand and address their technical needs in real time., • Perform installations, upgrades, and maintenance of IT systems as required., • Escalate complex technical issues to the internal support team when needed., • Ensure client satisfaction by delivering timely, professional, and efficient support., • Document support activities, solutions, and client feedback., • Act as a liaison between the client and the company, ensuring smooth communication and service delivery. What You Bring: • 3+ years of Windows-based IT support experience, • One or more of the following certifications: • CompTIA Security+, • CompTIA Network+, • Microsoft Modern Desktop, • Microsoft 365 Administrator • Proven experience in IT support, systems administration, or a similar technical role., • Strong troubleshooting skills across hardware, software, and networking., • Excellent communication and interpersonal skills to work effectively with clients onsite., • Ability to manage time and prioritize tasks in a dynamic environment., • Familiarity with ticketing systems, documentation practices, and IT service management tools., • A proactive, problem-solving mindset with attention to detail., • Flexibility to adapt to client needs and handle both routine and urgent issues. WhyYoullLove It Here: • Useful, living documentation at your fingertips, • A team that listensand learns from each other, • Weekly collaborative trainings, not boring lectures, • New tools, new tech, and no gatekeeping, • A company that rewards initiative and values growthboth personal and professional Soundlikeyou? Letstalk. My IT Crewisntjust a place to workitsa place to grow, contribute, and thrive.Come bepart of a teamthatsredefining what IT support can be.

Job DescriptionLead/Senior Service Desk Technician *US Citizens or GC holders *On-site daily in Jersey City, NJ The Senior Service Desk Technician plays a critical role in delivering advanced technical support for the organization. In addition to troubleshooting and resolving complex IT issues, this position involves mentoring and guiding junior analysts, acting as a knowledge resource for the team, and leading by example in areas such as customer service, incident management, and continuous improvement initiatives. Key Responsibilities • Advanced Technical Support, • Troubleshoot and resolve complex hardware, software, and network-related issues., • Serve as an escalation point for junior Service Desk Analysts, providing expert guidance and problem-solving., • Actively contribute to maintaining and improving technical documentation, procedures, and knowledge base articles., • Customer Service Excellence, • Demonstrate a high level of professionalism and empathy when engaging with end users., • Ensure communication about issue status and resolutions is timely, clear, and customer-focused., • Provide feedback to the team on best practices for handling difficult or complex customer situations., • Reporting & Documentation, • Track and analyze service desk metrics (e.g., response times, resolution rates) to identify trends and opportunities for improvement., • Assist in preparing regular reports on team performance and technical issues for management review., • Maintain documentation on complex resolutions or system changes to facilitate knowledge transfer., • Continuous Learning & Development, • Stay updated on emerging technologies, tools, and best practices in IT support., • Team Lead or Supervisory Experience, • Demonstrated success in leading or mentoring teams, even if informally., • Experience in scheduling, delegating tasks, and ensuring quality control for a service desk or technical support function., • ITIL or Similar Framework Knowledge, • Familiarity with incident, problem, and change management processes., • ITIL Foundation certification (or higher) is a strong plus., • Technical Certifications, • Industry certifications such as CompTIA A+, Network+, Microsoft (MCSA/MCSE), Cisco (CCNA), or similar credentials., • Proven track record of advanced troubleshooting in diverse environments (Windows, macOS, cloud platforms, etc.)., • ServiceNow or Other Ticketing Systems, • Hands-on experience configuring and troubleshooting popular ITSM (IT Service Management) platforms., • Ability to generate reports, dashboards, and manage automation within ticketing systems., • Strong Communication & Soft Skills, • Proven ability to communicate complex technical concepts to both technical and non-technical audiences., • Adept at conflict resolution, active listening, and building rapport with users and team members., • Project Involvement, • Involvement in process improvement or technology rollout projects., • Education: Associate or Bachelor’s degree in Information Technology or related field; or equivalent work experience., • Experience: 3+ years of hands-on Service Desk or Help Desk experience with a focus on advanced troubleshooting. Prior leadership/mentoring experience is highly desired., • Certifications: ITIL Foundation, CompTIA, Microsoft, or relevant vendor certifications are a plus., • Technical Proficiency: Experience with desktop, laptop, and mobile hardware; operating systems (Windows, macOS); office productivity suites; network fundamentals; active directory account management; and remote support tools., • Soft Skills: Excellent communication, organizational, and customer service skills. Strong ability to prioritize, multitask, and remain calm under pressure.

Palo Alto Networks Product Portfolio. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. This individual will lea

One of our large clients in the telecommunications industry is seeking an OSP Network Engineer to design routine and specific outside plant work orders for fiber feeder and distribution networks for FiOS, HiCAP, and Ethernet services as well as copper POTS and special services. The Outside Plant Eng

About the Role* TEKsystems is seeking a to join our Global Network Services team. You'll work across wired and wireless networks, voice systems, firewalls, cloud platforms, and collaborate with DevOps, AV, and Cybersecurity teams to deliver best-in-class network solutions. Trouble

Experience with computer network configurations and good skills for network infrastructure installation (patch panels and network cable terminations, equipment rack mounting). Experience with configuration of network firewalls, routers, servers, virtual environments, Voip, is a plus like any network

Experience with computer network configurations and good skills for network infrastructure installation (patch panels and network cable terminations, equipment rack mounting). Experience with configuration of network firewalls, routers, servers, virtual environments, Voip, is a plus like any network

Network Administrator Job Duties: Assist in network design and implementation. Install and configure computer network equipment. Maintain network connectivity of all computer workstations.

Responsible for tasks assigned by the Company in connection with service order and repair activity on fiber network facilities between and including the customer-serving terminal and into the customer's premise, as well as installation activity at the fiber hub. Installs, removes, rearranges, progra

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Works, both hands-on and by providing guidance to network engineers, to ensure cable management throughout all network facilities is done in accordance with industry and MC best practices. Columbia University Medical Center is seeking a Data Network Installation Manager who will be focused on networ

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Collaborate with L3/L4 and infrastructure teams on patching, networking, VPNs, and hardware/software support.

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The employee will be possibly riding in a company vehicle to and from customer sites, sitting at a desk 10% of the time with walking between offices and other work areas from time to time and working in tight spaces that include computer network infrastructure. Close vision (clear vision at 20 inche

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Are you ready to be part of a company that's not just talking about the future, but actively shaping it? Join The AES Corporation (NYSE: AES), a.AES is committed to shaping a future through innovation and collaboration.Our dedication to innovation has earned us recognition as one of the.Top Ten Best

Creighton Manning, a GAI Company is seeking a Assistant Engineer (Traffic) to join our team.Are you looking for a collaborative work environment where you can work on exciting and vital transportation projects that transform your community, where each person is valued and work-life balance is key? I

Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services-and applicants like you make it all possible.To develop your career, we provide one-on-one training and coaching, a supportive work envi

We’re looking for a Netflix IT Help Desk Technician to provide tech support to employees.Work closely with your team to maintain high performance and efficiency.Stay adaptable to meet changing priorities and business needs.Perks include competitive pay, flexible scheduling, training opportunities,

Creighton Manning, a GAI Company, is seeking a Project Engineer to join their team.Are you looking for a collaborative work environment where you can work on exciting and vital transportation projects that transform your community, where each person is valued and work-life balance is key? If so, co