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  • Front Desk Receptionist – Beauty Salon (Bilingual Spanish/English)
    Front Desk Receptionist – Beauty Salon (Bilingual Spanish/English)
    8 days ago
    Full-time
    West Orange

    Front Desk Receptionist – Beauty Salon (Bilingual Spanish/English) West Orange / Montclair Area, NJ $17 per hour Full Time | Tuesday – Saturday We are looking for a friendly, organized, and professional Front Desk Receptionist to join our growing beauty salon team. This role is ideal for someone who enjoys working with people, providing great customer service, and supporting a busy salon environment. As the first point of contact for our clients, you will play a key role in ensuring every guest has a welcoming and smooth experience from the moment they arrive until they leave. Responsibilities • Greet clients warmly and provide an exceptional customer experience, • Schedule, confirm, and manage client appointments using the salon booking system, • Answer incoming phone calls and respond to customer inquiries regarding services, availability, and pricing, • Coordinate closely with stylists and technicians to ensure smooth and accurate scheduling, • Check clients in and out efficiently and process payments, • Assist with retail product sales and recommend products based on client needs, • Maintain the cleanliness and organization of the front desk, waiting area, and reception workspace, • Ensure retail displays and product shelves remain stocked and organized, • Send appointment confirmations and reminders to clients, • Manage walk-in clients and assist in fitting them into the schedule when possible, • Handle client questions or concerns in a professional and friendly manner, • Support stylists with client flow and help keep the day running on schedule, • Assist with light administrative tasks such as organizing forms, client records, and daily reports, • Bilingual (English and Spanish) required, • Friendly, professional, and positive attitude, • Excellent customer service and communication skills, • Strong organizational and multitasking abilities, • Ability to work in a fast-paced salon environment, • Previous salon, spa, or customer service experience is a plus, • West Orange, NJ 07052 (Required)

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  • Front Desk Agent – Entry Level
    Front Desk Agent – Entry Level
    1 month ago
    Full-time
    Secaucus

    We are hiring Front Desk Agents to join a highly motivated, guest-focused front office team. This is an entry-level position, perfect for anyone looking to get their foot in the hospitality industry or transition into hotel operations. No two days are the same — you’ll be the first point of contact for our guests and a key part of creating a positive stay experience. You’ll receive hands-on training, clear expectations, and ongoing support from an experienced Front Desk leadership team that believes in coaching, collaboration, and growth. What You’ll Learn Hotel front desk operations and guest service standards Check-in/check-out procedures, reservations, and billing Professional communication and service recovery How hotel departments work together to support the guest experience The foundation needed to grow into advanced front desk or leadership roles Key Responsibilities Greet and welcome guests in a friendly, professional manner Handle check-ins, check-outs, and guest requests efficiently Answer guest questions regarding hotel services, amenities, and local attractions Accurately manage reservations, room assignments, and guest information Communicate effectively with Housekeeping, Engineering, Sales, and Leadership Maintain clean, organized work areas and accurate logs/pass-ons Follow hotel policies, procedures, and brand standards Assist with package handling, guest messages, and service requests What We’re Looking For Entry-level candidates welcome — hotel experience not required Positive attitude and strong customer service mindset Willingness to learn, ask questions, and accept coaching Ability to multitask and stay composed in a fast-paced environment Strong communication and basic computer skills Flexible availability (evenings, weekends, holidays as needed) Team players who take pride in doing things the right way Growth & Culture At our hotel, Front Desk Agents aren’t “stuck” at the desk. We actively promote from within and provide opportunities for growth to those who demonstrate reliability, initiative, and strong guest service skills. You’ll be joining a collaborative front desk leadership team that works closely with all departments and values accountability, teamwork, and continuous improvement.

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