Computer software jobs in Trenton, New Jersey - Page 2Crear alertas

The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk. This role ensures the delivery of high-quality IT support services, manages a team of service desk analysts, and acts as the escalation point for complex or critical issues. The manager will also drive continuous improvement initiatives, monitor performance metrics, and align service delivery with business objectives. Major Responsibilities/Activities: Team Leadership & Development: Manage, coach, and trains service desk staff to ensure effective troubleshooting, solution delivery, and customer service. Service Operations: Uses ITSM platforms (e.g., ServiceNow) to manage service lifecycles; ITIL-based service management practices to track SLAs, service availability, and business impact. Manage end-to-end service delivery, including incident, request, change, and knowledge management. Escalation Management: Serve as the primary escalation point for severe or unique technical issues. Performance Monitoring: Define and track service metrics (e.g., resolution time, customer satisfaction) to identify trends, root cause and areas for improvement. Process Improvement: Develop and refine workflows, escalation rules, and service request classification schemes. Collaboration: Work closely with infrastructure, cybersecurity, and application teams to ensure seamless IT service delivery. Compliance & Documentation: Ensure adherence to IT policies, including incident management, change control, and access governance. Minimum Requirements: Bachelor’s degree in information technology, Computer Science, or related field (or equivalent experience). Minimum 5 years of experience in IT support, with at least 3 years in a supervisory or managerial role. Strong knowledge of help desk software, ITSM frameworks (e.g., ITIL), and performance metrics. Excellent communication, leadership, and problem-solving skills.

SERVICE FINANCIAL ASSOCIATE - TAX FOCUSED Summary: The Service Financial Associate assists Senior advisors in reviewing a client’s financial goals, priorities, risk profile and lifestyle, helping create a balanced and realistic plan to meet these goals by performing the following duties. Must have CFP or willing to obtain after hire. This is a professional, non-producing role. Job functions and responsibilities include, but are not limited to: · Acts as a fiduciary with the Advisor to increase TruPlan's client base and influence. · Meets jointly with Advisor and clients to determine current assets, investments and financial goals. · Obtains qualitative and quantitative aspects of the client's financial and relevant non-financial situations. · Gathers, analyzes, and completes all information, per broker dealer and TruPlan’s guidelines. · Utilizes asset management tools and designs a financial plan to facilitate the achievement of client’s goals. · Utilizes UltraTax for tax preparation for our strategic partnership accounting practices. · Monitors, revises and updates plan information as clients' needs and situations change. · Assist the Advisor with trades, cash management, and other aspects of investment management for all of our clients · Initially participates in the Investment Committee Meetings · Other duties, as needed. Competencies: · Client-Service Focused. · Oral and Written Communication Proficiency. · Time-Management. · Detail-Oriented. · Professionalism. · Ethical Conduct. · Interpersonal Skills. Driving Requirement: Must have a valid driver’s license in good standing. Language Ability: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from group of managers, clients, customers and general public. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardizations exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Word, Microsoft Excel, Morningstar, Microsoft Outlook, Redtail and/or pertinent financial software. Work Environment: This job operates in a professional office environment where the noise level is usually moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit and use their hands. The employee is occasionally required to climb/balance/stop/kneel/crouch/crawl. The employee must occasionally life and/or move up to 10 lbs. The work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the world environment is usually moderate to low. Education and Experience: Bachelor’s degree required (preferred finance or accounting); four to six years of related experience and/or training; or equivalent combination of education and experience. Certifications and Licenses: • CFP Designation is required; or must be willing to obtain in the future., • Series 7/66 Licenses, • NJ Life Insurance/Health/Annuity is preferred; or must be willing to obtain in the future.

Open to: General Public Work Week: 35-hour Work Week Salary: (P21) $64,340.11 - $94,061.71 Opening Date: 12/22/2025 Closing Date: 1/5/2026 Existing Vacancies: 1 Program/Location Department of Environmental Protection Contaminated Site Remediation & Redevelopment Enforcement and Financial Operations Information Systems 401 East State Street Trenton, NJ 08625 Scope of Eligibility Open to applicants who meet the requirements below. Applicants who already filed for this posting need not reapply, as previously submitted resumes will be taken into consideration for this position. Description Under direct supervision in a state department, agency, data center, institution, or state college, assists in at least one of the following areas: the design and preparation of least complex operation routines and computer programs for electronic data processing equipment utilizing required and current software, operating systems, and multiprogramming technology; he control and/or implementation/maintenance of highly technical operating systems associated with new generations of computers to function toward optimum utilization of available hardware/software using comprehensive knowledge of the operating system function; the development, implementation, and maintenance of multi-network, multi-user Local Area Networks (LAN), Metropolitan Area Networks (MAN), and/or Wide Area Networks (WAN), maintenance of centralized, decentralized and remote network services, network security, data integrity, network performance monitoring, network problems resolution, and user support; does other related duties as required. Specific to the Position Create, design and maintain Analytic Reports in SAP Business Intelligence using both pre-defined data universes and free hand SQL. Reports are presented across multiple platforms, to both internal (DEP) and external (Non-DEP) users. Create, test and maintain PL/SQL functions and reference data in an Oracle based environment to create complex merge documents such as permits, reports, letters, etc. that auto-generate through the Department’s internal databases. Update and maintain the Remedial Ranking System for prioritizing all contaminated and potentially contaminated sites in New Jersey. Preferred Skill Set • GIS, POSTGRES, • SQL/PLSQL, • Microsoft Auzer AI, • Excel, Access, • SAP Business Intelligence (Web Intelligence 4.3), • SQL Developer EDUCATION: Graduation from an accredited college or university with an Associate's degree in Computer Science or Computer/Information Technology. EXPERIENCE: One (1) year of experience in at least one of the following areas: the design and preparation of programs for electronic data processing utilizing current operating systems, modification of systems software and multiprogramming technology; or the development, maintenance, or installation of application programs; or in performing technical support functions within a direct access device environment, or the development, implementation, and maintenance of multi-network, multi-user Local Area Networks (LAN), Metropolitan Area Networks (MAN), and/or Wide Area Networks (WAN) environment. Note: Technical support functions include experience in resolution of online production and/or communications network problems, and/or code modification, testing, and debugging of program modules in an online environment, and/or space allocation and control of direct access storage devices (DASD management). Note: A Bachelor's or Master's degree in Computer Science may be substituted for one (1) year of indicated experience. NOTE: A general Bachelor's degree from an accredited college or university may be substituted for the Associate's degree. SPECIAL NOTE ON SUBSTITUTING EXPERIENCE FOR EDUCATION Experience in the study of work methods/processes, analysis of varied types of data, design and preparation of systems/programs, operation of multiprogramming computer systems and work in the data processing support areas of input/output control or reliability support may be substituted for the required education on a year-for-year basis with thirty (30) semester hour credits being equal to one (1) year of experience. NOTE: Evidence of formal training in Computer Science/Information Technology received at an accredited institution may be submitted with your application for evaluation by the Department of Personnel for possible credit. These training courses will be examined to see how they compare, both in hours/content, to college courses to which they equate, sixteen (16) training hours being equal to one (1) college credit. In-house training courses will not be accepted as meeting this criterion; thus, they will not be evaluated. License Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position. Benefits As a New Jersey State Department, NJDEP offers a comprehensive benefits package that includes: • Paid Benefit Leave, • Holiday Pay, • Alternative Workweek Program*, • Telework*, • Pension, • Deferred Compensation, • Health Benefits (medical, prescription drug, dental & vision care) and Life Insurance, • Flexible and Health Spending Accounts (FSA/HSA), • Commuter Tax Savings Program, • Public Service Loan Forgiveness (PSLF) SAME Applicants If you are applying under the NJ SAME program, your supporting documents (Schedule A or B letter) must be submitted along with your resume by the closing date indicated above. For more information on the SAME program, please visit SAME Program, email , or call Civil Service Commission at (609) 292-4144 and select Option #3. Veteran's Preference To qualify for New Jersey Veteran's Preference/status, you must establish Veteran's Preference through the Department of Military and Veteran's Affairs. Please submit proof of your Veteran's Preference along with your resume as indicated. For more information, please visit Residency All persons newly hired on or after September 1, 2011, have one year from the date of employment to establish, and then maintain principal residence in the State of New Jersey subject to the provisions of N.J.S.A. 52:14-7 (L.2011, Chapter 70), also known as the “New Jersey First Act”. Authorization to Work Selected candidates must be authorized to work in the United States per the Department of Homeland Security, United States Citizenship, and Immigration Services regulations. NOTE: The State of New Jersey does not provide sponsorship for citizenship to the United States. Equal Opportunity Employment The State of New Jersey seeks to increase the richness and diversity of its workforce, and in doing so, become the employer of choice for all people seeking to work in State Government. To evaluate the effectiveness of our efforts to attract and employ a diverse workforce, applicants are asked to voluntarily answer a few brief questions on the NJ Affirmative Action Information Form. All information is considered confidential and will be filed separately with the agency's affirmative action officer. This information will not be part of your application for employment and will not be considered in any hiring decision. DEP Notices of Vacancy have a 4:00 p.m. deadline on the closing date. When filing for these opportunities, please be sure to have your letter of interest and credentials sent electronically before 4 p.m. on the closing date. The New Jersey Department of Environmental Protection is an Equal Opportunity Employer and is committed to inclusive hiring and a diverse workforce. We strongly encourage people from all backgrounds to apply. Accommodations under ADA will be provided upon request.

Job DescriptionJob Posting TitleCustomer Service RepresentativeJob Description About the Role: The Customer Service Representative plays a crucial role in ensuring customer satisfaction and operational efficiency within the transportation and warehousing industry. This position involves managing customer inquiries, processing purchase orders, and coordinating dispatching activities to ensure timely delivery of goods. The representative will also be responsible for resolving any issues that arise during the order fulfillment process, thereby enhancing the overall customer experience. Additionally, the role requires maintaining accurate records and documentation related to warehousing and event management. Ultimately, the Customer Service Representative serves as the vital link between the company and its customers, ensuring that all service expectations are met or exceeded. Minimum Qualifications: • High school diploma or equivalent., • Proven experience in customer service or a related field., • Experience in the transportation and warehousing industry., • Knowledge of dispatching and event management processes., • Handle customer inquiries and provide timely responses to ensure high levels of customer satisfaction., • Process purchase orders and coordinate with the dispatch team to facilitate efficient delivery of products., • Manage and maintain accurate records of inventory and warehousing activities., • Resolve customer issues and complaints effectively, ensuring a positive resolution. The required skills such as problem resolution and dispatching are essential for addressing customer inquiries and ensuring timely deliveries. Proficiency in Microsoft Office products is utilized daily for creating reports, managing schedules, and communicating with team members. Knowledge of purchase orders and warehousing processes aids in maintaining accurate inventory records and facilitating smooth operations. Event management skills are beneficial for organizing promotional activities that enhance customer engagement. Overall, these skills contribute to a collaborative work environment where customer satisfaction is prioritized.

Your potential has a place here with TTEC’s award-winning employment experience. As a Associate Administrator Systems Administration working remotely in the United States, you’ll be a part of bringing humanity to business. #experienceTTEC What You’ll Do Associate Administrator position provides Tier 1 end-user provisioning and technical support. The position requires strategic thinking and problem-solving skills to apply documented processes to new problems as they are identified. It requires good customer interaction skills both written and verbal, and the ability to work co-operatively to meet deadlines and objectives. During a Typical Day, You’ll • Provisioning and access management in the following but not limited to: Active Directory, MS Exchange, Office 365, Security Groups, Distribution lists, Kerio Email, Portal DMZ, Zoom, Shared Folders, Skype, VPN Access, SharePoint, OneDrive, FNP service, etc., • Conduct industry audits related but not limited to Active Directory, Oracle and other systems supported, • Provide end user support for but not limited to the following applications: Oracle HRMS, Taleo, Qualtrics, CareerPoint - Cornerstone, Empower, TTEC University, ImageNow, Mosaic, TTECJobs.com, Centerpoint, etc, • Conduct regression testing and UATs, • Conduct project and initiatives assigned to ISU Provisioning, • Bachelor's/College Degree, Computer Science/Information Technology or equivalent., • Experience in Active Directory, PowerShell Scripting, Microsoft Exchange, Office 365, Windows 10, SharePoint, OneDrive. Experience in SQL and in ITIL is an advantage., • Experience in supporting PC software including configuration, troubleshooting, and maintenance, or relevant technical training/degree from an accredited college, university or technical certification., • Experience on a BPO company, • Work as part of a regional team across multiple countries, cultures and time-zones, • Supportive of your career and professional development, • An inclusive culture and community minded organization where giving back is encouraged, • A global team of curious lifelong learners guided by our company values, • Ask us about our paid time off (PTO) and wellness and healthcare benefits Compensation The anticipated range is $23.17/hr. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels. About TTEC TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. #LI-Remote

Job DescriptionOn-Call IT Field Technician – PC, Mac, Printer & Scanner Support ???? Location: Multiple U.S. Cities (Local, Onsite Support) ???? Job Type: Independent Contractor (1099) ???? Pay: $35/hour (on-site) ???? Schedule: Flexible – You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You’ll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We’re expanding our network of skilled on-call technicians to meet growing demand for in-person support — including computers, networks, printers, and more. About the Role We’re hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners — including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You’ll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities • Diagnose and repair hardware/software issues on Windows and macOS systems, • Resolve boot errors, OS issues, and login problems, • Set up or troubleshoot Wi-Fi and wired internet connections, • Replace or upgrade hardware (HDD, RAM, cooling fans, etc.), • Configure or connect printers and scanners (Canon, HP, Brother, etc.), • Address common printer error codes (e.g., ink absorber, paper feed, connectivity), • Perform general maintenance on multifunction printers (MFPs), • Reinstall operating systems using bootable USBs or recovery media, • Install remote tools or shortcuts as requested, • Communicate clearly with customers and provide basic post-service support, • 2+ years of field IT support experience, including computer and printer work, • Familiarity with Canon, HP, and other common printer brands, • Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts), • Experience with both Windows (10/11) and macOS troubleshooting, • Must have personal tools (bootable USB, screwdriver set, etc.), • Reliable vehicle and valid driver's license, • Smartphone with camera and data for documentation and communication Compensation • $35 per hour for on-site time, • Flexible scheduling — accept only the jobs that match your route and availability, • National brand recognition and continuous job offers, • Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply • ???? Intro Call – A recruiter will contact you for a quick chat, • ???? Onboarding – Complete paperwork and tax forms electronically, • ???? Background Check – Mandatory before activation, • ???? Set Your Availability – You enter your availability in our tech portal, • ???? Start Receiving Jobs – You’ll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we’d love to hear from you.