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  • Floor Manager
    Floor Manager
    hace 14 días
    $70000–$75000 anual
    Jornada completa
    Manhattan, New York

    Job Details Lead the floor. Develop the team. Elevate the experience. Join CUERNO, a well-established Mexican restaurant known for its commitment to exceptional hospitality, high service standards, and memorable guest experiences. We are seeking a motivated, hands-on Floor Manager to join our leadership team at an established Mexican restaurant where authentic hospitality, attention to detail, and a passion for Mexican cuisine and culture are at the heart of what we do. Reporting directly to the General Manager, the Floor Manager plays a key role in maintaining service excellence, developing our people, strengthening operational standards, and bringing our hospitality philosophy to life. WHAT YOU’LL DO • Lead Service Excellence: Maintain a strong floor presence and ensure exceptional hospitality, consistent steps of service, and attention to detail., • Develop Our Team: Train, coach, and mentor team members while reinforcing our service standards, culture, and expectations., • Drive Daily Operations: Oversee service execution, floor readiness, opening and closing procedures, and communication between Front of House, Back of House, and management., • Maintain Standards: Ensure SOPs are followed, identify opportunities for improvement, and hold the team accountable for consistent execution., • Elevate the Guest Experience: Proactively monitor service, address guest concerns, and partner with leadership to resolve challenges., • Support Continuous Improvement: Help develop training materials, update operational procedures, and contribute to team development, scheduling, events, and special projects.

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  • Operations Manager
    Operations Manager
    hace 19 días
    $30 por hora
    Jornada completa
    Astoria, Queens

    Who We Are Brewani brings coffee cart services for events, activations, and celebrations of all kinds. The Role: – Expected Schedule: Full-time, guaranteed min 30 hrs/week, variable days based on the event calendar (may include early mornings, evenings, and some weekends) – Pay: $30/h We’re looking for a reliable, hands-on Operations Manager to own the full operational backbone of Brewani’s events, from event-day execution to logistics to warehouse upkeep. This role runs events start to finish and keeps everything running behind the scenes between them, with minimal day-to-day direction. Key Responsibilities – Run events start to finish, independently, setup, service, and breakdown – Prepare espresso-based beverages and menu items to Brewani’s recipes and quality standards – Provide friendly, professional, and engaging service to guests and clients – Own the execution of each event – Flag what’s needed ahead of time rather than waiting to be told – Book and manage rental vehicle logistics — pick up and drop off – Transport carts, equipment, and supplies to and from events and the warehouse – Restock and source supplies, including supermarket runs and event-specific perishables (ice, refrigerated items, specialty ingredients) – Prepare custom event materials (printed items, cup stickers, signage pickup) – Keep machines clean and fully functioning, equipment in working order, and the warehouse organized and adequately restocked at all times, proactively, not just before an event – Handle product returns – Coordinate occasional non-routine tasks, equipment repair/maintenance drop-off, warehouse supply runs, basic equipment fixes – Train and coordinate on-call freelance baristas; quality-check their event execution – Build event timelines and submit them for approval ahead of each event – Provide some client-facing day-of coordination Requirements – Hospitality, customer service, and barista experience – Valid driver’s license and comfort driving a rental van – Strong organizational skills and the ability to self-manage a variable schedule – Ability to lift and carry event equipment and supplies – Standing, walking, bending, and reaching for extended periods – Reasonable accommodations will be considered in accordance with applicable law Benefits – Pay: guaranteed min 30 hrs/week, $30/h – Performance bonuses available

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  • Operations Manager
    Operations Manager
    hace 20 días
    $35 por hora
    Jornada parcial
    Manhattan, New York

    OPERATIONS MANAGER Pay: $35 per event Location: In person at East Coast events as scheduled, outdoors and on the road Keep our year-round outdoor sunrise sessions and travel events running smoothly, in every season and at every location, from planning through wrap-up. What you will do • Plan and coordinate year-round outdoor sunrise sessions, sunset sessions, and live events, • Scout and confirm waterfront and outdoor locations, with backup plans for weather and seasonal changes, • Manage schedules, reservations, and attendee communication across East Coast locations, • Coordinate travel logistics for events, including routes, timing, and equipment transport, • Coordinate vendors, venues, food trucks, musicians, and partners, • Set up and break down outdoor spaces before sunrise, including mats, towels, signage, and supplies, • Support guest check-in, questions, and follow-up, including travelers new to the area, • Track attendance, costs, and feedback, and report to the team What we are looking for • Event, operations, or hospitality experience, outdoor or travel events preferred, • Strong organization and communication, • Comfort with Google Calendar, Google Meet, forms, and spreadsheets, • Calm problem-solving at live events, including weather changes, • Early-morning availability year-round (sunrise setup), plus some evenings and weekends, • Willingness to travel along the East Coast as events are scheduled, • Comfort working outdoors in all seasons, • Interest in wellness and yoga

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  • Assistant Manager
    Assistant Manager
    hace 20 días
    $24 por hora
    Jornada completa
    Manhattan, New York

    Harlem Shake is looking for an experienced, dependable, and hands-on Assistant Manager to support daily restaurant operations at our Harlem location. The Assistant Manager works closely with the Store Manager to lead the team, maintain strong operational standards, and provide an excellent guest experience. This is an active floor-management position that requires someone who can coach employees, solve problems, maintain accountability, and step into any area of the restaurant when needed. Responsibilities: • Lead FOH and BOH employees during assigned shifts, • Support the Store Manager with daily restaurant operations, • Assign employee stations, breaks, side work, and cleaning responsibilities, • Conduct preshift meetings and communicate daily priorities, • Make sure employees complete all assigned opening, closing, and operational checklists, • Coach employees and provide clear, respectful feedback, • Address attendance, performance, uniform, and policy concerns, • Document employee coaching and corrective-action issues when required, • Support employee training, cross-training, and development, • Maintain a positive, professional, and accountable workplace, • Provide excellent customer service and resolve guest concerns, • Monitor speed of service, order accuracy, food quality, and presentation, • Make sure FOH employees provide a warm welcome and goodbye to every guest, • Support the kitchen during high-volume periods when needed, • Monitor restaurant cleanliness throughout the shift, • Complete opening and closing procedures, • Handle cash, deposits, drawer counts, refunds, voids, discounts, and manager comps accurately, • Review register activity and investigate cash discrepancies, • Make sure waste, refunds, voids, and complimentary items are recorded correctly, • Monitor labor and make appropriate staffing adjustments based on business volume, • Assist with employee schedules and shift coverage, • Monitor inventory levels and communicate shortages, • Assist with receiving, organizing, and rotating deliveries, • Follow FIFO and proper food-storage procedures, • Enforce food-safety, allergen, sanitation, and NYC Department of Health requirements, • Complete required temperature, cleaning, safety, and operational logs, • Make sure equipment issues, incidents, injuries, and guest complaints are properly documented and reported, • Follow and enforce all Harlem Shake policies, recipes, service standards, and operational procedures, • Perform other management and restaurant duties as needed Qualifications: • Previous restaurant supervisory or assistant-management experience is required, • Fast-casual, quick-service, or full-service restaurant experience is preferred, • Valid NYC Food Protection Certificate is required, • Strong leadership, communication, organization, and problem-solving skills, • Comfortable coaching employees and holding the team accountable, • Able to remain calm and make decisions in a fast-paced environment, • Experience with POS systems, cash handling, deposits, scheduling, inventory, and labor management, • Strong understanding of food safety and sanitation requirements, • Dependable, punctual, detail-oriented, and professional, • Able to work independently while following direction from the Store Manager and senior leadership, • Must be available to work evenings, weekends, and holidays as required Physical Requirements: • Able to stand and move throughout the entire shift, • Able to work in dining-room and kitchen environments, • Able to bend, reach, lift, carry, and perform repetitive tasks, • Able to safely lift and carry up to 50 pounds, • Able to work around grills, fryers, heat, steam, and other restaurant equipment Job Type: Full-time Pay: $20–$24 per hour Schedule: Eight-hour shifts with evening, weekend, and holiday availability as needed Location: Harlem Shake, 100 W. 124th Street, New York, NY 10027 Benefits may include a flexible schedule, paid vacation, and 401(k) eligibility.

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  • Park Manager — Aero Adventure Park
    Park Manager — Aero Adventure Park
    hace 1 mes
    $70000–$90000 anual
    Jornada completa
    Long Island City, Queens

    Park Manager — Aero Adventure Park Location: 11-49 44th Road, Long Island City, NY Position: Full-time, on-site Salary: $70,000–$90,000 annually, depending on experience Start Date: Flexible; candidates available to start soon are encouraged to apply. Help Build Something Exciting Aero Adventure Park is preparing to open an indoor adventure and family entertainment destination in Long Island City. We are looking for a hands-on Park Manager to help build our team and deliver a safe, welcoming, and exciting experience for our guests. You will work directly with ownership, which will be actively involved in daily operations. As an early member of a smaller company, you will have the opportunity to contribute ideas, shape operating procedures, and take on increasing leadership responsibilities as the business grows. Your Role You will lead daily park operations, including hiring, scheduling, staff training, safety, guest service, and birthday party execution. Before opening, you will help recruit and train the team and prepare the park for guests. Responsibilities • Recruit, interview, and hire employees in partnership with ownership., • Create staff schedules that meet operational needs, approved labor budgets, and attraction supervision requirements., • Train and coach employees and shift leads on safety, guest service, and daily responsibilities., • Assign staff positions, coordinate breaks, and maintain appropriate coverage throughout each shift., • Oversee admissions, attractions, party hosts, and other guest-facing operations., • Lead opening and closing procedures and maintain a clean, organized, guest-ready facility., • Ensure safety checks and inspections are completed and documented., • Enforce park rules, respond to incidents, and communicate concerns promptly to ownership., • Identify maintenance issues and remove unsafe equipment or attractions from service., • Coordinate birthday parties and group events, including staffing, room preparation, supplies, timing, and cleanup., • Resolve guest concerns professionally and handle refunds within approved policies., • Support ticket and membership sales through staff coaching., • Monitor labor usage and daily operating results and recommend improvements., • Work alongside frontline employees during busy periods. Qualifications • At least 3 years of management or supervisory experience in family entertainment, recreation, hospitality, restaurants, retail, or a similar customer-facing business., • Experience hiring, scheduling, training, and leading employees., • Strong communication, organization, and problem-solving skills., • A hands-on leadership style and a consistent commitment to safety., • Familiarity with point-of-sale systems, scheduling software, and basic reporting., • Availability to work evenings, weekends, holidays, and peak business periods., • Trampoline park, adventure park, or family entertainment center experience preferred., • Hold a New York City Department of Health and Mental Hygiene Food Protection Certificate and provide proof of certification, • New-location opening experience and CPR/First Aid certification are a plus. The role involves frequent movement throughout a busy indoor park and regular interaction with guests and employees, with reasonable accommodations as applicable. Compensation and Benefits • $70,000–$90,000 annual base salary, based on relevant experience and qualifications., • Medical insurance with an anticipated employer contribution of 50% toward employee-only premiums, subject to final plan terms and eligibility., • 10 paid vacation days annually., • Paid sick leave., • Direct access to ownership and the opportunity to help shape the business., • Opportunities for advancement into general management or broader leadership roles as the company grows, based on performance and business needs. Grow With Aero We are looking for someone who wants to build a career with us. Joining Aero at this early stage means your ideas, initiative, and leadership can have a direct impact on the park’s success. As the business develops, we want strong team members to grow with it.

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  • Floor Manager
    Floor Manager
    hace 1 mes
    $30–$35 por hora
    Jornada parcial
    Manhattan, New York

    Floor Manager (Part-Time to Full-Time) – Italian Restaurant, Financial District ($30–$35/hr)We're a longtime downtown family-owned Italian restaurant in the Financial District. It's a fast-paced, warm room serving weekday lunch, dinner, group dining and private events. We're looking for a polished, hands-on Floor Manager who thrives on a busy service and treats every guest like family.Schedule: 28–36 hours/week. Weekend and evening availability required.Pay: $30.00–$35.00 per hour, based on experience. Hourly, non-exempt (overtime paid when applicable).What you'll do: • Run the floor during service: open/close, assign sections, lead pre-shift, • Greet and look after guests; resolve issues with warmth and judgment, • Support and coach servers, bartenders, bussers and runners, • Work with the kitchen on pacing and communication, • Handle reservations, seating and group/event bookings on shift, • Manage end-of-shift cash out and reports in Toast, • Uphold NYC health and safety standards What we're looking for: • 2+ years of front-of-house supervisory experience in full-service dining, • Comfortable leading a high-volume, fast-paced floor, • Solid knowledge of Italian wine and cocktails, or eagerness to learn our program, • Toast POS experience a plus, • NYC Food Protection Certificate preferred (or willingness to obtain), • Calm under pressure, organized, guest-first, • Conversational Italian a plus, not required To apply: Reply with your résumé and a short note about why you'd be a great fit.We are an equal opportunity employer.

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  • NYC DOB Licensed Site Safety Manager/Coordinator
    NYC DOB Licensed Site Safety Manager/Coordinator
    hace 2 meses
    $150000–$200000 anual
    Jornada completa
    Long Island City, Queens

    We are seeking a highly motivated and detail-oriented NYC Department of Buildings (DOB) Licensed Site Safety Manager/Coordinator to oversee construction site safety compliance and ensure adherence to all relevant regulations. This role is vital in maintaining a safe, compliant, and efficient construction environment by implementing safety protocols, managing risk, and coordinating safety training. The ideal candidate will possess strong leadership skills, extensive construction site experience, and a thorough understanding of NYC construction safety regulations. This paid position offers an exciting opportunity to lead safety initiatives on dynamic construction projects while ensuring the well-being of all personnel involved. SITE SAFETY MANAGER/COORDINATOR | NEW YORK CITY As a Premier Safety NYC Site Safety Manager, you will serve as an essential part of the project team. You will oversee day-to-day safety conditions, monitor ongoing construction operations, identify and address hazards, maintain required documentation, and help ensure that work is performed in accordance with applicable NYC Department of Buildings, OSHA, Site Safety Plan, and Building Code requirements. KEY RESPONSIBILITIES Perform routine and daily safety inspections throughout the job site Monitor active construction and demolition operations Identify hazardous conditions and communicate corrective actions Verify that required safety procedures and controls are being followed Maintain accurate site safety records, logs, reports, and documentation Conduct or participate in safety meetings, toolbox talks, and worker safety communications Monitor high-risk operations and changing site conditions Review safety conditions and recommend practical corrective measures Follow up on outstanding hazards until corrective actions are addressed Document and assist with the investigation of accidents, incidents, and near misses Work closely with superintendents, project managers, contractors, subcontractors, and trades Coordinate with NYC DOB representatives and other regulatory personnel when necessary Support implementation and compliance with approved Site Safety Plans Monitor operations involving scaffolding, hoisting, rigging, concrete, demolition, fall protection, and other high-risk activities Help maintain a safe and organized work environment for everyone on site Promote a proactive safety culture rather than simply reacting to violations or incidents QUALIFICATIONS WHAT YOU BRING TO PREMIER SAFETY NYC REQUIRED Current NYC DOB Site Safety Manager/Coordinator license in good standing Working knowledge of NYC construction safety requirements OSHA construction safety knowledge and applicable training Previous experience on active NYC construction and/or demolition sites Strong hazard-recognition and problem-solving abilities Ability to communicate safety requirements clearly and professionally Strong written and verbal communication skills Ability to maintain organized and accurate safety documentation Professional approach when working with contractors, subcontractors, workers, management, and regulatory personnel Ability to travel between NYC project locations as required Ability to work independently while remaining an effective member of the project safety team Responsibilities Monitor comprehensive site safety plans in accordance with NYC DOB regulations and OSHA standards. Conduct regular safety inspections and audits across construction sites to identify hazards and enforce corrective actions. Serve as the primary point of contact for all safety-related issues, ensuring timely communication with project teams, contractors, and regulatory agencies. Coordinate safety training sessions for site personnel, including OSHA compliance, NFPA standards, electrical safety procedures, and first aid/CPR certification. Maintain accurate records of safety inspections, incident reports, risk assessments, and compliance documentation. Lead accident investigations when incidents occur, analyze root causes, and recommend preventative measures to mitigate future risks. Ensure all construction activities comply with ANSI standards, NEC codes, occupational health guidelines, and construction workplace safety regulations. Skills Extensive knowledge of NYC DOB construction safety requirements and regulatory compliance standards. Proven experience in risk management, occupational health, and construction workplace safety management. Strong understanding of OSHA regulations, NFPA standards, ANSI standards, and electrical safety procedures. Proficiency in construction management software and Microsoft Office Suite for documentation and reporting purposes. Demonstrated leadership in team management and safety training implementation on active construction sites. Ability to perform thorough hazard assessments and develop effective risk mitigation strategies. Excellent communication skills to coordinate with diverse teams and ensure clear dissemination of safety protocols. Join us in creating safer construction environments by leveraging your expertise in construction safety management! This role offers a rewarding opportunity to make a tangible impact on worker well-being while advancing your career in a fast-paced industry committed to excellence in safety standards. Pay: $150,000.00 - $200,000.00 per year Benefits: Relocation assistance Work Location: In person

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  • Restaurant Team members/ Cashier / Shift manager/Assistant managers
    Restaurant Team members/ Cashier / Shift manager/Assistant managers
    hace 2 meses
    $19–$26 por hora
    Jornada completa
    Manhattan, New York

    Restaurant Team members/ Cashier / Shift manager/Assistant managers Job details $19 - $26 an hour Paid training, 401(k), Health insurance, Paid time off, Employee discount, Vision insurance, Dental insurance, Paid sick time Show 1 more Part-time, Full-time Morning shift, Evening shift Manhattan, NY 10036 Match overview Here's how the job details align with your profile. Qualifications: 1 of 2 • Food Handler Certification (required), • Customer communication Full job description JOB FAIR — JOIN OUR NEW INTERNATIONAL CAFÉ TEAM!... BRAND-NEW HONG KONG STYLE CAFÉ COMING TO THE TIMES SQUARE AREA! We are building an exceptional hospitality team for a brand-new, high-level Hong Kong–style café opening in the heart of New York City! We are looking for motivated, polished, energetic hospitality professionals who take pride in providing exceptional customer service and creating an unforgettable guest experience. WE ARE HIRING: • Shift Managers, • Team Members / Café Staff, • Morning & Evening Shifts Available, • Cashiers, • Prep WHAT WE'RE LOOKING FOR: • Exceptional customer service skills, • Professional, positive, and energetic personality, • Restaurant or hospitality experience preferred, • Strong communication and teamwork skills, • Ability to work in a fast-paced environment, • Mandarin or Cantonese is a PLUS!, • Managers: Food Handler Certificate/Card REQUIRED to apply INTERVIEW & GET HIRED ON THE SPOT! This isn't just another job fair. Interview well → Impress our team → Get hired on the spot! Come prepared to make a great first impression. We are looking for people who are ready to join us and grow with a brand-new international café concept in NYC. JOB FAIR DATES Wednesday, September 23, 2026 11:00 AM – 4:00 PM Friday, September 25, 2026 4:00 PM – 6:00 PM 323 West 42nd Street New York NY 10036 COME PREPARED! ✅ Bring your updated resume ✅ Come dressed professionally and ready to interview ✅ Be prepared to discuss your restaurant/hospitality experience ✅ Managers: Bring your Food Handler Certificate/Card WHEN YOU ARRIVE: Come inside and interview and Come ready. Come prepared. Come ready to become part of something NEW. New Concept. New Team. New Opportunity. NYC. Hong Kong Style Café | Times Square Area Job decription Summary Join our dynamic team as a Restaurant Team Member, Cashier, Shift Manager, or Assistant Manager and become a vital part of delivering exceptional food and service experiences! In this energetic role, you will engage with customers, manage food preparation and service, operate POS systems, and ensure smooth daily operations. Whether you're passionate about culinary arts, customer service, or leadership, this position offers an exciting opportunity to grow within a fast-paced food industry environment. Paid positions are available at all levels, including internships, with a focus on fostering your skills and career development. • Previous experience in quick service or fast food restaurant environments is preferred but not required; training will be provided, • Strong knowledge of food preparation techniques and food safety management practices, • Familiarity with POS systems such as Aloha POS or Micros POS is highly desirable, • Excellent time management skills to handle multiple tasks efficiently during busy periods, • Demonstrated ability to deliver exceptional customer service with a friendly attitude, • Basic math skills for processing cash transactions accurately and managing sales reports, • Ability to operate kitchen equipment safely and maintain sanitation standards at all times, • Retail sales experience or café experience is a plus but not mandatory; enthusiasm for the food industry is essential8 Join us to be part of a vibrant team dedicated to creating memorable dining experiences! We value energetic individuals who are eager to learn, lead, and grow within our fast-paced restaurant environment. All roles are paid positions designed to support your professional journey in the food industry. Pay: $19.00 - $26.00 per hour Benefits: • 401(k), • Dental insurance, • Employee discount, • Flexible schedule, • Health insurance, • Paid sick time, • Paid time off, • Paid training, • Vision insurance

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  • Junior Project Manager
    Junior Project Manager
    hace 2 días
    Jornada completa
    Long Island City, Queens

    Ace Glass is seeking a professional individual who can do Sales, Estimating as Assistant Project Manager for a full-time position. The ideal candidate will have previous experience in the construction industry in both the field and estimating, as well as with above average math and computer skills. Great communication skills, a strong work ethic and being a self-starter are an absolute must. Responsibilities: • Read blueprints and other documentation to prepare time, cost, materials, and labor estimates., • Obtain multiple quotes from suppliers., • Attend meetings, conduct site inspection, and collaborate with field team to gather information on material and labor requirements as well as other data for project proposals., • Consistently follow up on submitted bids with Architect and/or Construction Manager., • Review budgets to make sure everything is covered before contracts are signed., • Develop accurate and concise clarifications and assumptions from contractors/architects., • Prepare accurate quantity takeoff and pricing using architectural drawings, specifications and shop drawings., • Manage multiple estimating projects concurrently with ability to multi-task with jobs that are in progress., • Solve problems and conflicts with potential glazing systems and the customization needed to meet architectural requirements., • Consider and understand problems and identify appropriate solutions., • Maintain detailed records of each project estimated and jobs in progress. The records are recorded in two locations: project file and in shared drive on the computer., • Duties are not limited to the above list but give an example of general basic requirements., • Salary will be based on experience level and background. Education Estimator will need to have earned a high school diploma or equivalent. Preferred AA or bachelor’s degree in a construction-related or business field. Preferred Qualifications • 2+ experience in estimating, • Take-off/budgeting knowledge, • Great communication skills, • Strong work ethic, • Ability to self-manage, • Ability to train and utilize Quickbooks software quickly, • Be able to familiarize with industry standard materials and installation Schedule: • Day shift, • Monday to Friday Benefits: • Paid Time Off/Holidays/Bonus, • Health Plan Offered, • 401k w/ Employer Match up to 4%

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  • Cafe Development & Construction Project Manager (NJ/NY)
    Cafe Development & Construction Project Manager (NJ/NY)
    hace 4 días
    $100000–$115000 anual
    Jornada completa
    Moonachie

    Report to: Director of Construction With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR The role manages all facets of Paris Baguette development projects, including initially coordination purchases, construction activities, coordinates internal teams and external partners, and works closely with franchisees to ensure projects stay on track, within budget, and aligned with Paris Baguette standards and the Café Development Roadmap. This position connects Development, Operations, Marketing, Training and other support center departments to Franchise teams to ensure clear communication, accountability, and timely execution. The ideal candidate will have strong construction and project management experience, business acumen, franchisee relationship skills, and an understanding of café or retail operations. KNOWLEDGE AND RESPONSIBILITIES Project Development & Construction • Manage all facets of the development process for new, relocated, and remodel café projects, from initial test-fit and design development through permitting, construction, final completion, and opening., • Consult and guide construction activities to ensure projects are delivered in accordance with Paris Baguette design standards, specifications, approved scope, budget, and timeline., • Manage Paris Baguette preferred general contractors, millwork vendors, sign vendors, and other project partners, including the development of new vendor relationships as needed., • Develop and manage project scopes of work, budgets, cost estimates, delivery requirements, project schedules, and risk mitigation plans., • Review project progress regularly and identify potential delays, cost issues, construction risks, or other obstacles that may impact the opening., • Develop and implement action plans to address project delays and ensure timely completion., • Provide recommendations for prototype, design, construction, and development process improvements., • Provide construction and design guidance to franchisees and internal teams to ensure new cafés and redevelopments meet Paris Baguette standards., • Ensure all construction-related requirements are coordinated with franchisee markets and internal stakeholders., • Maintain strong communication with architects, contractors, vendors, franchisees, Operations, Development, and Support Center teams throughout the project lifecycle. New Café Opening & Franchisee Management • Establish and maintain credible, collaborative relationships with franchise owners and General Managers throughout the development and opening process., • Serve as a primary point of contact for assigned franchisees during new café openings and transfers, providing guidance and ensuring expectations are clearly communicated., • Lead franchisees through the café development and opening process, including applicable onboarding and orientation programs., • Coordinate the transition from construction completion to operational readiness and grand opening., • Ensure each café is set up and ready to operate in accordance with Paris Baguette standards, including merchandising, station setup, wall items, signage, and other opening requirements., • Support franchisees in identifying and resolving questions, concerns, and issues that may impact the development or opening of the café., • Provide support and direction to Teams assigned to new café openings., • Establish a post-opening support plan and coordinate follow-up to help ensure continued café success. Cross-Functional Opening Coordination • Coordinate with Marketing, Supply Chain, Purchasing, Training & Development, HR, Finance & Accounting, Information Technology, Real Estate, Legal, Field Operations, and other departments to ensure opening requirements are met., • Hold internal and external stakeholders accountable for assigned deliverables, follow-up, and ownership., • Maintain visibility into the complete opening timeline and identify interdependencies between construction, operational readiness, staffing, training, technology, supply chain, marketing, and other opening activities., • Support franchisees with vendor account setup, opening orders, smallwares, food, paper, office supplies, and other opening requirements as appropriate., • Support franchisees with manpower planning, staffing, scheduling, and operational readiness in partnership with the appropriate internal teams., • Coordinate with Marketing to support soft-opening and grand-opening plans., • Train and support franchisees on applicable systems and processes, including FranConnect and the Café Development Roadmap. Budget, Timeline & Risk Management • Track project and opening milestones against approved timelines and objectives., • Provide regular status updates regarding project progress, budget, risks, outstanding decisions, and potential delays., • Identify opportunities to improve project delivery, reduce unnecessary costs, and increase efficiency., • Escalate significant project, construction, budget, or opening risks to Development Leadership in a timely manner., • Ensure projects progress in accordance with approved business policies, programs, specifications, procedures, and development standards. Brand & Process Excellence • Ensure all new cafés, transfers, and applicable remodels reflect Paris Baguette design, brand, operational, and construction standards., • Stay current with relevant bakery, café, retail, franchise, construction, and development practices., • Provide feedback and recommendations regarding café development, construction, opening, and franchisee processes., • Identify opportunities to improve the Café Development Roadmap and overall new café opening experience., • Help identify, cascade, and implement global programs and regional development initiatives., • Serve as a Brand Ambassador with a strong understanding of and commitment to Paris Baguette's Mission, Vision, Brand Values, and Culture., • Perform other duties as assigned. WHAT YOU NEED TO HAVE • Bachelor's degree in Architecture, Construction, Business, Hospitality, Operations, or a related field preferred., • At least 5 years of progressive experience in construction project management, café/restaurant development, retail development, operations, or a related field., • Experience managing commercial construction and/or architectural projects in QSR, restaurant, retail, hospitality, or similarly fast-paced environments., • Experience managing multiple projects simultaneously across a geographically dispersed portfolio., • Experience with franchise development and/or supporting franchisees preferred., • Experience with high-volume, multi-unit café or restaurant openings strongly preferred., • Bakery/café construction and/or operational experience preferred., • Strong understanding of project budgets, construction schedules, permitting, design, vendors, and project risk management., • Strong business acumen, including an understanding of operations, production, P&L considerations, and the factors that contribute to successful café openings., • Exceptional organizational and communication skills with the ability to balance competing priorities and deliver results in a fast-paced, ever-changing, entrepreneurial environment., • Ability to establish credibility and effectively communicate with franchise owners, General Managers, contractors, architects, vendors, and internal leadership., • Strong project management skills with demonstrated ability to hold stakeholders accountable for deadlines and deliverables., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture., • Love of travel! Ability to commute to current Corporate and Franchise locations, as well as proposed openings as needed. SWEET BENEFITS • Competitive compensation, • Medical, Dental, Vision benefits, • 401(k) Retirement Plan, • Paid time off and paid Holidays, • High-Performance Culture, • Free Cake for your Birthday!

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  • Front of House Manager
    Front of House Manager
    hace 2 meses
    $75000–$80000 anual
    Jornada completa
    Manhattan, New York

    One Michelin-starred, Casa Mono is seeking an FOH Manager. Celebrating 21 years of award-winning service, located just east of Union Square. Our Spanish seasonal menu is based on sustainable seafood, a whole animal butchery program, and produce from Union Square Greenmarket. Our wine list consists of nearly 600 wines, representing a thoughtful and thorough selection of Spain’s rapidly expanding world of wine. New York Times Top 100 Restaurants in NYC New York Times 3-Stars Michelin 1 Star since 2009 Role Description: This is a full-time position for FOH Manager. We are looking for a candidate who takes a 'hands-on' approach to management and is willing to lead by example and with empathy. You will work to support our staff to successfully provide guests with a service that is warm, knowledgeable & appreciative. In addition to being present on the floor during service, your job duties will include events, and administrative tasks such as composing daily reports, cash handling, ordering & closing the restaurant. The ideal candidate will have a keen eye for detail, strong leadership skills, and a passion for hospitality. They will positively lead and inspire the service team, contributing to a collaborative work environment and culture. Desired Qualifications: Excellent communication and interpersonal skills Attention to detail and ability to work in a fast-paced environment Passion for wine and understanding of Spanish wine varietals and regions Efficient in OpenTable and Toast POS Systems Must have 2 years experience in an NYC restaurant as a Manager Food Handlers certification preferred Have a warm, positive, and noticeably appreciative demeanor toward guests and colleagues Be able to effectively communicate, give and take constructive criticism, and productively lead a team Must be able to easily adapt and improvise. Must have a strong focus, heightened attention to detail, organizational skills, and a passion for the hospitality industry We Are an Equal Opportunity Employer Please reply to this post with your resume and cover letter. We offer comprehensive benefits: medical, dental, vision, 401K, vacation

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