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  • Property Manager (Michelama Coops – HPD Experience Required)
    Property Manager (Michelama Coops – HPD Experience Required)
    10 hours ago
    Full-time
    North New Hyde Park

    ABOUT THE ROLE - minimum 5 YEARS EXPERIENCE We are seeking a seasoned Property Manager with direct experience overseeing Michelama Coops and working within the regulatory framework of NYC Department of Housing Preservation and Development. The role requires deep knowledge of HPD compliance, cooperative housing operations, and community-focused property management. KEY RESPONSIBILITIES 1. Operational Management (Michelama Coops) Oversee daily operations for Michelama Cooperative buildings, ensuring compliance with governing documents and HPD requirements. Maintain common areas, building systems, and grounds according to HPD and cooperative board standards. Supervise onsite staff, including maintenance, porters, security, and contracted vendors. 2. Cooperative Board & Resident Relations Serve as the liaison between management and the co-op board. Prepare board meeting materials, attend meetings, and execute board directives. Support shareholders with onboarding, communication, service requests, and conflict resolution. 3. HPD Compliance & Regulatory Oversight Ensure all operations and documentation comply with HPD program rules, especially those applicable to limited-equity cooperatives. Submit HPD filings, annual compliance documents, and required certifications on schedule. Maintain accurate records for inspections, violations, abatements, and program audits. Coordinate with HPD representatives during property inspections or program reviews. 4. Leasing, Sales, and Occupancy (Cooperative Framework) Oversee the processing of shareholder applications, re-sales, succession requests, and eligibility verifications in accordance with co-op bylaws and HPD guidelines. Maintain accurate occupancy records and ensure compliance with income or residency requirements where applicable. 5. Financial Management Manage collection of maintenance fees, arrears, and special assessments. Prepare and monitor annual operating budgets for the cooperative. Present financial reports to the board and coordinate with auditors. Track HPD regulatory financial requirements (e.g., rent roll, affordability compliance). 6. Maintenance & Vendor Coordination Develop maintenance schedules aligned with HPD and local code requirements. Oversee corrective actions for violations issued by HPD, DOB, FDNY, or other agencies. Manage vendor bids, contracts, and performance. 7. Risk Management & Safety Ensure building compliance with fire safety, local laws, and HPD housing quality standards (HQS). Implement emergency response procedures and manage insurance claims. QUALIFICATIONS Required 3–7+ years of property management experience, including direct work with Michelama Coops or similar HPD-regulated co-ops. Strong understanding of HPD processes, filings, violations, and compliance cycles. Experience working with cooperative boards and shareholders. Excellent communication, organizational, and leadership abilities. Proficiency in property management systems and Microsoft Office. Preferred Certifications such as ARM, CPM, CMCA, or NYS Real Estate License. Experience with HPD programs (e.g., Mitchell-Lama, Article XI, Limited-Equity Coops). Familiarity with city agencies such as DOB, FDNY, DOF, and DHCR. KEY COMPETENCIES Strong problem-solving and conflict-resolution skills Cooperative housing expertise Knowledge of HPD regulatory frameworks Financial and operational accountability Exceptional interpersonal and communication abilities BENEFITS Competitive salary and benefits package Work with an established cooperative community Opportunity to have long-term impact on housing operations and compliance

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  • Front Desk Coordinator
    Front Desk Coordinator
    2 days ago
    $17–$18 hourly
    Full-time
    Merrick

    Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Long Island, NYC, Westchester, Upstate NY, NJ and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: • Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care, • Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner, • Be responsible for obtaining and filing patients' charts, and assisting our patients as needed, • Maintain the daily operations of the office by following standard operating procedures and guidelines, • Contribute to team effort by smoothly transitioning into daily roles as needed, • Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant), • Navigate through NextGen to access and provide patient information, • Maintain compliance by contacting patients to confirm appointments, • Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments, • Responsible for the opening and closing procedures of the office as needed, • Assist in comforting the patients and maintaining the reception area, • Other administrative tasks as needed Knowledge and Experience • 1+ years of relevant medical administrative experience, preferred, • Experience with medical insurance/verification is a plus, • Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred, • Experience with EMR, preferred, • Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities • Bilingual (English/Spanish) preferred, • Excellent verbal and written communication, • Ensuring a great patient experience by delivering outstanding customer service, • Exceptional organizational and time-managements skills - the ability to multi-task is a must, • Adaptability and flexibility while working in a fast-paced environment, • Problem-solving ability and aptitude, • Outcome-focused, with an ability to work under pressure, • A solution-oriented mindset, • A strong sense of urgency and focus in accomplishing tasks Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Schedule: • Monday - Friday, 11:30am - 8:00pm Pay: $17 - $18 per hour

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