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Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None
Are you the kind of person who can make someone feel welcome before they even step through the door? We’re looking for a poised, charismatic, and detail-oriented Host/Hostess to be the first impression of our high-end speakeasy bar—a hidden gem known for its elevated cocktails, sultry atmosphere, and impeccable service. This isn’t your typical front-of-house role. You’ll be the gatekeeper to a world of elegance, discretion, and old-school charm. What You'll Do: - Greet guests with warmth, confidence, and genuine hospitality - Manage reservations and waitlists using a modern POS/reservation system - Ensure a seamless and memorable entry experience, in line with the speakeasy's standards - Maintain an aura of professionalism, discretion, and cool under pressure - Work closely with security, bar, and floor staff to manage flow and guest expectations What We're Looking For: - A polished, well-spoken professional with an eye for detail and style - Previous experience in a fine dining, lounge, or upscale bar environment preferred - Strong multitasking and communication skills - An appreciation for ambiance, mood, and the art of first impressions - Ability to remain calm and personable in a fast-paced setting Pay rate is $22/h We are looking for part-time and full-time staff
🎉 One-Day Event Gig – Event Assistant @ Pier 76! 🎉 Date: This Thursday, June 5th Time: 9:00 AM – 11:00 PM (with breaks!) Pay: $20/hr Location: Pier 76, Hudson River Park – 408 12th Ave (behind the Javits Center) Looking for an active, upbeat way to spend your Thursday? We’ve got a great opportunity for you to join a fun event team right on the Hudson River! What You’ll Do: - Help set up cool games and event stations - Welcome and interact with guests. - Keep the energy high and the fun flowing. - Assist with the breakdown at the end of the night. Schedule Overview: 🕘 Arrive: 9:00 AM 🛠 Setup: 10:00 AM – approx. 1:00 PM 😎 Break: ~1:00 PM – 4:00 PM 📋 Training: 4:00 PM 🎉 Event: 5:00 PM – 11:00 PM 🧹 Breakdown: Up to 90 minutes post-event Dress Code: All black attire Bring your energy, wear black, and get ready to help run an exciting event at one of NYC’s most scenic waterfront spots!
Job Overview Join a growing team that values expertise, craftsmanship, and professional growth in the HVAC industry. We're currently seeking a skilled HVAC Technician with a solid background in service and installation. Troubleshooting, repair, and maintaining a variety of equipment, including: - Variable Refrigerant Flow (VRF/VRV) Systems - Rooftop Units (RTUs) - Air- and Water-Cooled Chillers - Cooling Towers - Steam and Hot Water Boilers - Air Handling Units (AHUs) - Fan Coil Units (FCUs) - Make-Up Air Units (MUAs) - Mini-Split Systems This is a full-time, year-round position offering a steady workload, a professional environment, and the chance to deepen your experience with complex systems. If you’re a dependable technician looking to take the next step in your HVAC career, we’d like to hear from you. What We're Looking For At least 3 years of hands-on experience in HVAC installation and service Strong diagnostic and mechanical abilities across a wide range of HVAC systems Familiarity with local codes, safety guidelines, and best practices Ability to work independently while collaborating effectively in team settings Clean driving record and a valid driver’s license What You’ll Be Doing Install, repair, and maintain HVAC and refrigeration systems for both residential and commercial clients Use your expertise to troubleshoot and resolve issues quickly and effectively Interpret wiring diagrams, blueprints, and technical manuals to guide your work Perform preventative maintenance and ensure peak system performance Manage refrigerant charging and maintain pressure specifications Communicate clearly and respectfully with both customers and team members, providing updates on system conditions, recommended solutions, and next steps. Maintain a high standard of safety and quality workmanship Why Join Us? Weekly Pay – Consistent and reliable pay cycle Health & Safety First – Safety gear and equipment provided Career Growth – Access to paid training, mentorship opportunities Commute Perks – Take-home company van provided. Stable Hours – Year-round, full-time work with occasional weekends