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As an Enterprise Customer Success Manager, you'll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms. Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensu

Senior Product Manager at Crunchbase. You will contribute significantly to the development and management of our products, collaborating with various teams to shape product strategy and ensure alignment with customer needs and company objectives. Data-Driven Decisions: Use product analytics, experim

Job Description Tiger Analytics is a fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best analytics global consulting team in the world. Requirements • 15+ years of Program Management experience, • Coordinating multiple projects and reconciling the interdependencies among them, • Providing strategic guidance to the company's project managers., • Monitor and adjust daily program activities as needed. Monitor key performance indicators for program and program progress, • Develop best practice, processes, and standards for effectively carrying out data migration activities, conceptual understanding of data engineering and cloud technologies., • Should have been in customer facing roles in managing large engagements, • Resolving cross-program issues and strategic issues with senior stakeholders, • Prepare reports for directors and stakeholders, • Implement strategies, oversee collaboration, and define success metrics, • Ability to Strategize and outline the goals and objectives of the program, find innovative ways to resolve problems Life Science Experience: • Should have good understanding of Pharma / Life Science domain and regulatory requirements Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, challenging, and entrepreneurial environment, with a high degree of individual responsibility.

Job DescriptionSalary: $150,000-$175,000 VP, Strategic Partnerships New York, NY (Hybrid) Marquee Brands Marquee owns and manages a portfolio of established global brands across consumer products and channels from luxury goods to sports and active apparel. Marquees team of professionals is focused on a commitment to drive organic growth through natural brand extensions, impactful marketing and direct consumer engagement. Our promise is to ensure our brands continue their storied success through relevant products, expanded retail distribution, and international growth all while continuing to be true to their founding message and origin. Position Details: The VP of Strategic Partnerships will lead the development, strategy, and execution of integrated brand partnership and live event initiatives across our portfolio of brands. This executive will be responsible for driving new and profitable revenue streams, creating value for our brands, and delivering impactful, innovative programs and activations for sponsors and partners. This role will oversee the Partnerships team, collaborate with internal departments, and maintain key relationships with brands, agencies, and other stakeholders. What youll be working on: • Build and implement comprehensive strategies that drive new revenue streams and enhance brand partnerships. Partnershipsmay include live events, integrated brand packages, spokesperson and data mining opportunities., • Ideate, identify and secure new partnership concepts and deals across the Marquee brand portfolio which will maximize revenue for the organization., • Oversee all aspects of execution of branded live events, including ideation, venue selection, securing sponsors, marketing and ticket sales and creative execution, • Work closely with marketing, brand, PR/comms, legal, and other internal departments to ensure successful execution of sponsorship agreements and deliverables., • Analyze industry trends, competitor activities, and emerging markets to capitalize on new Partnerships opportunities., • Develop and present customized sponsorship proposals to prospective clients, showcasing value and alignment with their brand objectives., • Oversee the Partnerships budget, ensuring revenue goals are met while maintaining cost-effectiveness., • Create sponsorship offerings to include innovative and engaging activations that enhance fan and customer experiences., • Monitor and report on sponsorship sales performance metrics and ensure targets are consistently achieved or exceeded. Requirements: • Bachelors degree in Business, Marketing, or related field., • 10+ years of experience in partnership/sponsorship sales. Proven track record of securing large sponsorship deals., • Experience with ideating, selling into and executing branded consumer events., • Demonstrated experience managing and motivating sales teams to achieve high performance., • Extensive network of relationships with brand executives and decision-makers in relevant industries., • Exceptional presentation, negotiation, and interpersonal skills., • Strong understanding of market research, data analytics, and performance measurement in sponsorship sales., • Ability to travel as needed for client meetings, events, and industry conferences. Marquee Brands Benefits and Perks • You'll enjoy coming to work because we have a refreshing company culture that is open, entrepreneurial and fun., • Competitive salary, and bonus structure, • 401k match, • Healthcare Benefits including dental and vision, • Flexible spending account (FSA) or health savings account (HSA), • Short-term and Long-term disability, • Parental Leave, • Life insurance, • Pet Insurance, • Paid Vacation, • Action Days - two (2) fully paid Marquee In Action" days each calendar year to dedicate your time to a charity or cause of your choice., • 11 Paid Holidays: In addition to Paid vacation. Salary: $150,000-$175,000 + Bonus

Job Description About Us: DailyPay is transforming the way people get paid. As a worktech company and the industry’s leading on demand pay solution, DailyPay uses an award-winning technology platform to help America’s top employers build stronger relationships with their employees. This voluntary employee benefit enables workers everywhere to feel more motivated to work harder and stay longer on the job while supporting their financial well-being outside of the workplace. DailyPay is headquartered in New York City, with operations throughout the United States as well as in Belfast. For more information, visit DailyPay's Press Center. The Role: As a Program Manager, primarily supporting our Enterprise business, you will play a critical role in executing the strategy for our Earned Wage Access products. You will be responsible for managing the end-to-end delivery of programs related to our core business – ensuring that projects are completed on time, within scope, and aligned with our business objectives – as well as partnering with our central Strategy & Operations group on company-level initiatives. Your experience in dependency and risk management, weekly reporting to & relationship-building with key business stakeholders, and ability to drive accountability of product development at pace will be key to your success in this role and to the shared success of our Program Management Office. How You Will Make an Impact: * Program Leadership: Lead the planning, execution, and delivery of both business unit-specific programs, as well as occasional company-level strategic initiatives, ensuring alignment with company goals and customer needs * Program Management: Oversee multiple projects across our core business unit, managing timelines, resources, and risks to deliver high-quality outcomes, as well as maintaining close partnership with integral cross-functional partners to deliver * Cross-functional Collaboration: Collaborate with product management, engineering, design, product marketing, client success, and customer support teams to ensure seamless program execution and alignment * Stakeholder Management: Engage with internal (R&D, BSLs, Legal, Finance, etc) and possibly external stakeholders (partners or regulatory bodies) to ensure program success and compliance * Process Improvement: Identify opportunities for process optimization and implement best practices to enhance program efficiency and effectiveness * Data-Driven Decision Making: Partner with R&D and the Analytics teams to utilize data & reporting to monitor program performance once in market and make informed decisions to drive strategic planning / prioritization. This is informed by clear, communicated success criteria and launch plans. What You Bring to The Team: * Bachelor’s degree in Business Administration, Finance, Technology, or a related field is preferred; MBA or advanced degree is an added bonus * Minimum of 3 years of program management experience, ideally in fintech, payroll, or related industries * Experience in driving business-level strategic projects is a plus * Proven ability to work alongside cross-functional teams in product delivery cycle, manage complex projects with unique stakeholder needs, and help to continue organizational adoption of PMO’s newer ‘Best Practices’ toolkit * Excellent verbal and written communication skills, with the ability to effectively convey complex information to diverse audiences. This ranges from status meetings held by program, to program health communication to leadership across the organization * The ability to bridge the gap between technical and non-technical stakeholders in your explanation of initiatives & delivery details – knowing your audience and tailoring your updates accordingly * Proficiency in project management methodologies (e.g., Lean, Agile) as well as strong comfortability with JIRA and similar technical tooling systems. What We Offer: * Exceptional health, vision, and dental care * Opportunity for equity ownership * Life and AD&D, short- and long-term disability * Employee Assistance Program * Employee Resource Groups * Fun company outings and events * Unlimited PTO * 401K with company match Compensation Range: $100K - $150K

Job DescriptionChief Operating Officer (COO), ad-tech, NY The COO will serve as a key member of our executive team, responsible for overseeing and optimizing our Sales, Customer Success, and Marketing functions. This role requires a unique blend of technical acumen in ad technology, operational expertise, and leadership skills to drive sustainable growth and operational efficiency. Key ResponsibilitiesOperational Leadership • Lead and optimize Sales, Customer Success, and Marketing operations to achieve aggressive growth targets, • Develop and execute comprehensive go-to-market strategies aligned with company objectives, • Establish and maintain operational frameworks, processes, and metrics across revenue-generating functions, • Drive cross-functional collaboration and alignment between technical and commercial teamsSales & Revenue Operations, • Oversee sales strategy, pipeline management, and revenue forecasting, • Implement scalable sales processes and systems to support rapid growth, • Optimize sales team structure, compensation plans, and performance management, • Drive strategic partnerships and channel development initiativesCustomer Success & Retention, • Build and scale customer success programs to maximize retention and expansion, • Develop customer health scoring and risk management frameworks, • Oversee post-sale customer journey optimization and value realization programs, • Establish customer feedback loops and product development alignmentMarketing & Growth, • Lead demand generation, brand positioning, and marketing strategy, • Oversee digital marketing campaigns and performance optimization, • Drive product marketing initiatives and competitive positioning, • Manage marketing technology stack and attribution modelingStrategic Planning & Execution, • Partner with the CEO and executive team on strategic planning and business development, • Lead operational planning, budgeting, and resource allocation processes, • Drive data-driven decision making through analytics and performance monitoring, • Identify and execute strategic initiatives for market expansion and operational efficiencyRequired QualificationsExperience & Leadership, • 10+ years of progressive leadership experience in technology companies, • 5+ years in C-level or VP-level roles overseeing multiple operational functions, • Proven track record of scaling organizations from startup to growth stage, • Experience managing teams of 50+ across multiple disciplinesTechnical Background, • Computer Science degree or equivalent technical background, • Deep understanding of ad technology ecosystem (DSPs, SSPs, DMPs, programmatic advertising), • Experience with marketing technology, CRM systems, and revenue operations tools, • Strong analytical skills and experience with data-driven decision makingFunctional Expertise, • Demonstrated success in building and scaling Sales, Customer Success, and Marketing functions, • Experience with B2B SaaS business models and recurring revenue metrics, • Strong understanding of customer lifecycle management and retention strategies, • Proven ability to optimize conversion funnels and revenue operationsLeadership & Communication, • Exceptional leadership and team-building capabilities, • Outstanding communication and presentation skills, • Ability to work effectively with technical and non-technical stakeholders, • Experience in high-growth, fast-paced environmentsPreferred Qualifications, • MBA or advanced degree in a relevant field, • Experience in programmatic advertising, ad serving, or marketing automation platforms, • Background in venture capital or private equity-backed companies, • International business development experience, • Previous experience as COO, CRO, or CMO in ad tech or related industryWhat We Offer, • Competitive base salary and equity package, • Comprehensive benefits including health, dental, and vision insurance, • Flexible work arrangements and professional development opportunities, • Opportunity to shape the future of a high-growth technology company Pixalate offers the market-leading fraud protection, privacy, and compliance analytics platform for Connected TV (CTV), Mobile Apps, and Websites. Our platform has been used to unearth multiple high-profile criminal and illegal surveillance cases, including: • Gizmodo: An iCloud Feature Is Enabling a $65 Million Scam, New Research Says, • Adweek: A 7-Figure Ad Fraud Scheme Running on Roku Underlines Murkiness of CTV, • Washington Post: Your kids’ apps are spying on them, • Pro Publica: Porn, Piracy, Fraud: What Lurks Inside Google’s Black Box Ad Empire, • ABC7 News: The State of Children's Privacy Online Powered by JazzHR dPSGMe7FaF

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for an experienced, highly effective SpringWorks Program Manager focused on the program management across a defined set of customers' SpringWorks onsite program. You will serve as the face of the SpringWorks program to the customer. This role balances program management, customer management, and building compelling customer stories through strong communication and collaboration skills. What you'll be doing: • Program & Project Management:, • Drive and own ongoing program management of complex customer initiatives, including project planning and documentation, resource allocation, timeline management and cross-functional stakeholder engagement to ensure on-time and on-budget delivery of customer specific initiatives with outcomes that delight the customer., • Strong focus on working with the customer to serve as the SpringWorks subject matter expert, • Collaborate closely with the Customer Success account team and with other relevant stakeholders at all levels to gather requirements, communicate progress, and ensure alignment on the customer's onsite program objectives, key performance indicators, and SLAs., • Drive on-time and on-budget delivery of the onsite program priorities while establishing and managing customer expectations along the way., • Own program progress through development of high quality project plans and progress reports for ensuring adherence to deadlines and deploy strong risk management strategies, including early identification and implementation of effective mitigation strategies., • Act as the SpringWorks operational owner for the account to understand the root cause of escalations and issues to diligently resolve with internal partners and any required process creation or optimization., • SpringWorks Customer Relationship Building:, • Build rapport with customer main points of contact to influence change in order to drive the adoption of best practices and successful change management methodologies., • Strong partner to the Strategic Account Manager or Customer Success Manager., • As a SME, make recommendations that help the customer achieve desired outcomes. Continually assess efficiency and efficacy of the program to proactively address gaps before they become issues., • Cross-Functional Collaboration:, • Build strong internal relationships across other departments, including SpringWorks Clinical teams, Customer Success, Marketing, Product, amongst others to ensure seamless program execution and smooth integration of processes., • Collaborate across departments to deliver essential customer feedback, aiming to enhance processes and elevate the customer experience., • Performance Monitoring and Reporting:, • Drive the tracking and reporting of KPIs across your programs to measure the effectiveness and efficiency., • Build actionable insights to shape program strategy and delivery., • Take a data-driven approach to build and share customer facing reporting which illustrates the value story of the onsite program and services., • Building dashboards using pre-modeled data to meet customer account/onsite program needs., • Translating business questions into analytics needs to create and maintain compelling value and operational narratives., • Drive SpringWorks section of Quarterly Business Review creation and presentation to senior HR executives and business leaders including insightful, data-based recommendations., • Consistently demonstrate Spring Health's value proposition and link to customer's defined success metrics., • Collaborate with Strategic Customer Success Manager to ensure program metrics are coordinated with broader business and revenue goals., • On time, on budget delivery of onsite program initiatives and reporting for customers and internal stakeholders., • High customer satisfaction for onsite programs, • Bachelor's degree or equivalent experience required, • 4+ years of experience working in customer-facing program/project management and/or operations., • Strong organizational and communications skills to manage internal/external stakeholder expectations, • Expert relationship builder with the ability to build a rapport and trust with stakeholders (customer, internal, and senior leadership) to achieve results and get initiatives across the finish line in a remote environment., • You have experience using data visualization and reconciliation techniques to present key findings and customer satisfaction., • Highly organized and can successfully manage multiple projects and multiple work streams across different functions, in a fast paced environment, • Experience with organizing and synthesizing data to tell a compelling story., • Strong execution bias who moves seamlessly between diving into the details and driving the strategic vision., • You have a proven ability to think holistically while being deeply analytical and detail-oriented., • Self starter who thrives when given autonomy; solution-focused mindset in constantly changing and ambiguous hyper-growth environments., • Proven track record in translating business needs into scalable and impactful programs and solutions., • PMP certification is a plus, • Looker (or similar tool) experience is a plus, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position]. Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Payments Product Manager Expert within PNC's Treasury Management (TM) organization, you will be based within PNC’s footprint. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion. This product expert will be at the forefront of driving the TM and influencing the enterprise strategy for emerging payments. Additionally, the role will have responsibility creating and maintaining PNC’s position within the industry, including preparing detailed position books for executives with industry roles. The product expert will work, and is expected to, be an expert at the intersection of business, technology and user experience. -\tDefine and align product and payments industry vision with research and qualitative and quantitative analysis of client data, market trends and competitive analysis and assessing viability and feasibility for PNC -\tSupport the Payments Product organization with a strategy around the industry and emerging payments space and use it to advise associated product strategies and development -\tArticulate and lead product strategies that achieve business objectives and are technically feasible to meet our client needs. -\tBased on identified solutions, guide product and development teams to enable technical delivery -\tAbility to create executable plans to scale existing or new business (technology, marketing, sales, productizing, operationalizing) To be successful, you should have: -\tBusiness acumen and strategic thinking in a global payments space -\tStrong understanding of digital technology and emerging payment solutions -\tConsultative insights to complete business case/justification to create growth plans -\tKnowledge of corporate banking and treasury management products -\tProven track record of payments product management and solutioning for business and client initiatives -\tExperience working in banking fintech, or other financial services industry -\tExperience working with risk and controls, change and transformation -\tAbility to performs ongoing competitive analysis of payment product solutions -\tExperience in creating and charting to go from current state to scaling or transformation -\tStrong written and verbal communication and influencing skills to executive audiences, as well as to peers in Product, Operations, and Technology Job Description • Uses advanced knowledge and industry experience to shape the overall strategy and execute on the business and financial results for product portfolios by creating and documenting traditional and emerging capabilities in technology, operations and data analytics to enable PNC’s short and long- term payments strategy., • Recognized as an industry expert and serves as a subject matter expert to identify and prioritize solutions to produce a differentiated customer experience related to product or experience development for business segments and product groups., • Leads and educates as a thought leader for product and experience development using industry expertise and perspective to offer guidance, inspire innovation and influence others. Participates in and prepares other leaders to participate in the marketplace to influence product usage and customer experience trends and advises on market trends for a business segment., • Proactively makes innovative recommendations to enhance products and the customer experience. Develops strong partnerships with key-decision makers to ensure cross-business and cross-functional alignment and synergies. Presents to executive leadership for buy-in., • Develops, trains and mentors team members and partners across a business segment or line of business to build expertise in the product management function for the future success of the organization. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions., • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsBusiness Objectives, Customer Solutions, Marketing, Product Development, Product Management, Sales CompetenciesBusiness Acumen, Coaching Others, Collaborating, Competitive Environment, Decision Making and Critical Thinking, Design Thinking, Emerging Technologies, Innovation, Knowledge Of Product Line, Problem Solving, Product Development Strategy, Solutions Development Work ExperienceRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, or PhD is desirable. Industry experience is typically 8 + years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. EducationBachelors CertificationsNo Required Certification(s) LicensesNo Required License(s) Pay Transparency Base Salary: $130,000.00 – $247,000.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 04/14/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Job DescriptionDescriptionWork Hours 8AM to 5PM Days Onsite Mt Laurel NJ: Monday, Thursday & Sunday Remote: Friday & Saturday Be Part of the Team Behind the Game Are you ready to bring your network expertise to the global stage of one of the biggest professional sports leagues in the US? Blue Mantis is seeking a highly skilled, versatile, strategic, and customer-focused Service Delivery Lead, with a strong foundation in enterprise IT systems to join our team. This role is responsible for serving as the technical liaison and trusted advisor for a strategic client. The ideal candidate will have a good understanding of enterprise IT infrastructure and Operations, a strong customer orientation and a willingness to roll up their sleeves when necessary. Key ResponsibilitiesCustomer Engagement & Advocacy • Act as a technical escalation point of contact for assigned customers, fostering long-term strategic relationships., • Understand client’s business goals and technical environment to proactively guide and align IT solutions to their needs., • Regularly review system health reports, performance metrics, processes, and KPIs to provide insights and strategic recommendations.Service Delivery & Communication, • Collaborate with internal support and engineering teams to ensure timely resolution of issues and seamless service delivery., • Communicate complex technical issues and solutions clearly to both technical and non-technical stakeholders., • Identify patterns in incidents and outages, propose improvements and drive long-term operational excellence. ITIL-Based Process Oversight, • Support event, incident, problem, and change management efforts for our 1 using ITIL best practices., • Coordinate root cause analysis and ensure timely follow-up with clients for major or recurring issues., • Monthly reporting to highlight KPIs and Metrics, • Historical experience managing and administering Windows Server environments, • Strong knowledge of network device configuration and administration of Cisco routers/switches., • Understanding of cloud solutions on Microsoft Azure and AWS platforms, including hybrid environments ., • Previous experience with virtualization technologies, including VMWare.Customer-Facing and Strategic Skills, • Proven success in a Technical Account Manager or customer-facing engineering role., • Capable of interpreting system metrics and translating them into meaningful, business-aligned actions.Soft Skills, • Excellent communication and interpersonal skills; able to bridge the gap between business needs and technical solutions., • Strong presentation and documentation abilities., • Highly self-motivated, organized, and comfortable working both independently and collaboratively. Leadership & Team Coordination:, • Technical Expertise: Strong hands-on skills in network, server, monitoring, and ticket management. Able to troubleshoot and resolve issues when additional resources are needed. This would not be the primary role but having someone who can roll up their sleeves as needed, • Process & Standards Implementation: Experience with ITIL frameworks and driving adoption of best practices for incident, problem, and change management., • Operational Improvement Mindset: Ability to identify gaps, propose improvements, and facilitate continuous improvement initiatives., • Stakeholder Management: Strong communication and interpersonal skills to interface with Blue Mantis and customer stakeholders, articulate value and manage expectations., • Game Day Coverage: Cover critical events, including weekends, with the ability to coordinate with remote teams and provide leadership in Eric’s absence., • Reporting & Analytics: Capable of providing operational reports, ticket analysis, and recommendations for service improvementPlease note: This range is based on our market pay structures. However, individual salaries and hourly pay rates are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.

Job DescriptionRole Overview Create is looking for a sharp, data-driven VP of Growth Marketing to scale our category-defining creatine brand. This leader owns the full growth engine—acquisition, conversion, and retention—across paid, owned, and earned channels. You’ll set strategy, lead a small but mighty team, and work directly with the CEO to keep growth efficient and brand-aligned as we expand online and in retail. Key Responsibilities • Growth Strategy & Leadership: Set and hit aggressive revenue and CAC/LTV goals. Build and mentor a high-performing growth team., • Paid Social & Performance Creative: Oversee media buying, creative testing, and scaling across Meta, TikTok, Google, TV, and emerging channels. In 2026, your budget will be upwards of $50M., • Affiliate & Influencer: Expand and optimize our affiliate, creator, and ambassador programs to drive profitable customer acquisition., • Ecommerce: Own site experience, CRO, analytics, and the full DTC funnel from landing page to checkout., • Retention & Lifecycle: Lead email, SMS, loyalty, and subscription strategies to maximize LTV and repeat purchase., • Data & Analytics: Build a rigorous testing culture, using data to guide spend allocation, experimentation, and forecasting., • 8+ years in growth marketing for high-velocity CPG, DTC, or consumer health/wellness brands., • Experience at a digitally native, but omnichannel CPG or DTC brand, • Experience scaling a subscription oriented CPG or DTC brand, • Deep expertise in paid social and performance creative; strong grasp of ecommerce and retention levers., • Proven track record scaling revenue and improving CAC/LTV at $50M+ annual run rates., • Analytical, scrappy, and comfortable leading strategy while rolling up sleeves to execute., • Strong leadership and team-building skills; thrives in fast-moving, founder-led environments.

Job Description Doyle Security Services, Inc. (DSS) a premium regional security provider seeking a GLOBAL SECURITY OPERATIONS CENTER OPERATOR in the New York City Metropolitan Area. PAY RATE: $28.00 to $29.00 per hour SCHEDULE: Monday - Friday 0800 - 1600 BENEFITS: • Paid Time Off ( PTO), • Medical Plan, • Vision Plan, • Dental Plan, • 401 K, • Life Insurance, • Career Development Opportunities, • Referral Bonuses The Global Security Organization (GSO) plays an important role in delivering on the client's "Duty of Care" to its employees, guests, and customers - while constantly embodying our values of Kind, Smart, and Creative. The Global Security team helps create a safe environment so that all our team members around the world are empowered to do their best work, every day. What you'll do: • Ensure the protection of company staff, guests, and assets through a diligent monitoring of Access Control System, CCTV, Incident Management Systems and Dispatch Control Room, • Document and record security activity observed during scheduled shift and escalated incidents, • Support analytical product production to support travel and risk programs, • Carry out policies and procedures in accordance with company policies, • Forge effective relationships with colleagues to achieve goals, • Open source monitoring during special events, security incidents, disasters, and other crises on a global scope, • Other ad hoc duties or special projects as assigned by Global Security management, • Make intelligent decisions in a manner that reflects maturity, patience, intelligence, and a cogent interpretation of all meaningful information, • Continuously monitor OSINT streams for any threats by external actors against Snap staff, assets, operations, or reputation and escalate threat intelligence to the Intelligence & Risk Analysis (I&R) team, • Utilize intelligence platforms to detect upcoming risk events that have the potential to cause disruptions to Snap (e.g., protests and demonstrations, extreme weather events, upcoming flashpoint dates, etc.) and escalate relevant information to the GSOC and Regional Security Managers, • Monitor travel security advisories that have the potential to impact Snap business travelers' itineraries and escalate relevant information to the Travel Security Manager, • Provide OSINT collection and monitoring in support of Snap events, supporting the I&R team and the Event Security team, • Safeguarding confidential and sensitive data while employed by us and while on assignment at a customer of ours, • Communication with others, including employees and third parties such as vendors, customers (including their employees), and/or players, including minors, • Accessing our or our customer's assets, secure digital systems, and networks, • Ensuring a safe interactive environment for players, employees, and temporary workers Knowledge, Skills & Abilities: • Knowledge and familiarity with computers and security equipment, including CCTV monitors including but not limited to Milestone, Lenel, Valor and Basic Life Safety systems., • Basic understanding in incident response, Crisis Management, Incident Management, Emergency Response utilizing communication channels including Slack, Everbridge, email (via the G-suite), video calls and phone systems., • Flexibility to work non-traditional schedules including holidays, nights, and weekends to adapt to our 24/7 operation, • Experience working in the security, medical, emergency services, law enforcement, military, or customer service industry is helpful, • Ability to work comfortably in a team environment, as well as individually, • Strong time management, ability to multitask, and attention to detail capabilities, • High school degree or GED or equivalent years of experience, • 2+ years of experience as a GSOC operator or emergency services dispatcher, • Ability to lift up to 20.5 lbs. to support emergency response or relocation, • Ability stay on your feet for extended periods to time for Incident Management, • Current CPR and Basic First Aid certification, • Knowledgeable of how to leverage social media, news media, and other online sources for open source intelligence (OSINT), • Guard card/security license according to state requirements, • 2+ years of experience as a GSOC operator or emergency services dispatcher, working with access control, CCTV monitoring, incident management technology and OSINT monitoring, • The flexibility to work any assigned shift and to attend meetings and training sessions, • Data analytics and reporting experience for running current analytics and the creation of new reports, • Prior training or educational coursework on research, analytical, or intelligence techniques Bachelor's degree from an accredited college or university with a concentration in a relevant course of study or an equivalent combination of education and experience EOE/Minorities/Females/Vet/Disability Doyle Security Services is an Equal Opportunity Employer committed to hiring a diverse workforce. Job Posted by ApplicantPro

Job Description Our Vision: To make New York City the global model for inclusive innovation and economic growth, fueled by the City's diverse people and businesses. Our Mission: Creating a vibrant, inclusive, and globally competitive economy for all New Yorkers. Position Overview: The Strategic Analytics (SA) team is a core business support unit within the Business Operations department of NYCEDC's Asset Management (AM) Division. SA is responsible for division-wide oversight of budgeting, financial analysis, project management, and process automation. The Associate role in the SA team is directly involved in developing real time reporting and driving management strategy across the entire division. A typical day includes troubleshooting with our users, training senior management to read and understand data related to their teams and performance, debugging code, and strategizing with other departments about how to better gather and utilize data driving our processes. The Associate role is expected to spend a significant portion of their time training while developing a deep familiarity with a wide array of assets. Essential Duties and Responsibilities: • Create and maintain interactive dashboards in Power BI to visualize key performance indicators and support strategic initiatives., • Design and build custom applications with PowerApps to streamline data collection and workflows, enhancing operational efficiency., • Develop and provide training and customer support for both front-line and senior management customers., • Cultivate and maintain familiarity with our assets and the people who manage and maintain them., • An active GitHub repository demonstrating aptitude with both technical and narrative challenges., • Familiarity with various Office .365 Applications including SharePoint, Teams, Power BI, Power Apps, Power Automate, and MS Lists., • Ability to function under minimal supervision, managing time, integrating feedback, and reporting progress without prompting., • Fluency with the MS Office suite of software., • A Bachelor's Degree or at least 3 years of experience in business intelligence, analytics, and/or data management, asset management, project management or a related field., • Experience with large scale capital construction projects, • New York City government experience NYCEDC is committed to offering competitive benefits to support employee health, happiness, and work-life balance. We offer comprehensive benefits and unique perks to ensure NYCEDC employees flourish in their professional and personal lives: • Generous employer subsidized health insurance, • Medical, dental, and pharmacy plans, • Vision and hearing benefits, • Flexible spending accounts for healthcare and dependent care, • Short term and long-term disability coverage, • 100% employer covered life insurance and supplemental life insurance coverage, • Up to 25 vacation days, • Floating Holidays and Summer Fridays, • Parental leave - up to 20 paid weeks, • Retirement savings programs, • Company-paid 401(a) defined contribution plan, • 457(b) tax-advantaged retirement savings plan, • Tuition Reimbursement program, • Continuing education and professional development, • Public Service Loan Forgiveness (PSLF) eligible employer, • College savings plan, • Backup childcare, • Gym membership discounts, • A Calm.com membership for mindfulness and mental health support The New York City Economic Development Corporation is an Equal Opportunity Employer. Our Diversity, Equity, and Social Responsibility Mission is to create a People First strategy by attracting, retaining, and engaging a diverse and talented workforce. Like the city of New York, NYCEDC knows our strength comes from each of our connected parts, making the fabric of our organization better and stronger because of our unique employees' talents. For more information, visit our website at edc.nyc.

Job Description Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Various market research firms, including Forrester and Gartner, have recognized our business value and leadership. We are seeking someone with a good blend of business consulting skills and a data analytics background. If you are passionate about working on unstructured business problems that can be solved using data, we would like to talk to you. Responsibilities • Develops Consumer Credit Review plan using a risk-based approach and executes the Consumer Credit Reviews across all consumer lending products covering credit cards, personal loans, and home equity loans), including performing a risk assessment on the overall portfolio., • Collaborates with credit strategy teams to mitigate any identified credit risk concerns. Reports finding through the appropriate, established governance processes., • Interacts with business partners, senior management, governance committees, and regulators to present (both orally and written) Consumer Credit Review assessment results and analytic findings in a clear, complete, and concise manner., • Develops, manages, and maintains reporting and oversight of consumer credit risk appetite, tolerance, and thresholds., • This includes the awareness of consumer credit strategies and the implications of changes in strategy to the profitability of the enterprise., • Develops and maintains credit-risk oversight processes, policies, and procedures in accordance with the overall Corporate Risk Management framework and system., • 8+ years of experience in risk/spend forecasting with policy experience in credit card, or related financial services industry., • Experience in credit review, credit risk management, or internal audit credit risk coverage function at a large financial institution., • Consumer Cards End-to-End Domain knowledge, across acquisition, customer management, collections, fraud etc. Risk, Spend and Balance forecasting using policy driver-based approaches., • Strong SQL, Python (using Databricks notebooks) experience. Good Excel (graphs, small macros, pivot tables and charts) experience. Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, fast-growing, challenging, and entrepreneurial environment, with a high degree of individual responsibility. Tiger Analytics provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, ancestry, marital status, protected veteran status, disability status, or any other basis as protected by federal, state, or local law.

Job DescriptionCompany Description We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites. Job Description The SBS West Farms Youth Project Director provides strategic and operational oversight of youth workforce development programs funded by the NYC Department of Small Business Services (SBS). This position is responsible for ensuring program quality, contractual compliance, budget performance, and partnership engagement, including direct support to subcontractor Bedford Stuyvesant Restoration Corporation on financial literacy implementation. The Director leads a dynamic team, engages the broader community, and applies strong analytical and leadership skills to drive outcomes that empower young people through education, employment, and life skills development. Key Responsibilities: Program Oversight & Strategic Leadership • Lead the overall planning, execution, and performance of youth workforce programs at the West Farms site under the SBS contract., • Oversee subcontract management, particularly financial literacy programming provided through Bedford Stuyvesant Restoration. Build and sustain strong relationships with local schools, community-based organizations, employers, and public agencies. Represent the West Farms program in community forums, youth-focused coalitions, neighborhood events, and advisory boards. Collaborate with stakeholders to identify community needs and co-create responsive programming for youth and families. Contract Compliance & Data Management • Ensure all contractual benchmarks, deliverables, and enrollment targets are met in accordance with SBS guidelines., • Monitor data entry and reporting systems to maintain timely and accurate documentation., • Manage program budget in coordination with the finance department, ensuring accurate tracking of expenses and revenue., • Provide technical assistance and oversight to Bedford Stuyvesant Restoration to ensure high-quality financial literacy workshops and services., • Recruit, supervise, and develop a high-performing team,, • Conduct regular team meetings, one-on-one supervision, and performance evaluations., • Analyze program data and key performance indicators to assess impact and inform ongoing program development., • Lead efforts to continuously improve service delivery and operational efficiency., • Leads by example through servant leadership values, • Promotes the company mission, vision, values, and brand, • Develops and maintains strong relationships with funders, staff, partners and employers, • Sets strategy for successful operations taking into consideration funder, local area and organizational needs, • Fosters a positive, inclusive and accountable culture, • Establishes a motivational, collaborative, and innovative work environment that fosters excellent customer experience and results, • Participates in business development activities, including contract rebid and new business opportunities, • Communicates project and company activities and progress to Equus leadership, funder staff and Board Financial, • Responsibility for fiscal operations of the project, • Manages contract investment to maximize services, • Forecasts spending to ensure funding availability throughout the fiscal year, • Creates and delivers on Equus and funder's budget expectations, • Reviews costs are in alignment with local, federal and state allowances, • Establishes and reviews cost allocation plans Human Resources, • Manage human resource responsibilities such hiring, coaching, disciplining (when appropriate) in coordination with the corporate HR team and Employee Relations Director, • Oversees hiring of team members to include consistent onboarding and training, • Sets SMART goals for team members that align with contract, funder and Equus goals/objectives, • Evaluates the performance and impact of the organization and staff in meeting objectives Performance and Quality, • Ensure compliance to meet or exceed contractual expectations while responsibly achieving our mission and vision, ensuring efficiency and effectiveness of the operation, • Ensure proper practices regarding record keeping, control systems, and proper reporting, • Ensure all requisite training is delivered appropriately, providing effective training and support Operations, • Ensure compliance with contractual and program requirements - Ensure a positive customer experience for all internal and external customers, • Ability to interpret funder priorities and develop implementation plans, • Develop and maintain effective relationships with our customers, including the funding agency and area employers, • Administer policies and procedures in accordance with company, funder and program standards, • Develop and maintain effective relationships with our customers, including the funding agency and area employers - perform Quality Assurance and Quality Monitoring, • Other duties as assignedQualifications, • BS/BA in Business Administration, Organizational Development, Project Management, or closely related field of study and/or a combination of relevant experience and education, • Operational leadership experience with a minimum of 5 years professional experience organizing, planning, and developing programs and services at a management level, including supervision of others;, • Senior level management experience managing multiple departments/functions/teams, with direct responsibility to executive leadership or a board of directors strongly desired; or equivalent combination of education, experience and demonstrated results as determined appropriate for the specific opportunity by the hiring manager, • Fiscal / financial management experience, operational oversight, and experience managing grants and/or contracts, • Proven ability to manage contractual relationships, • At least 2 years of experience providing operational oversight in a workforce development or human services environment desired, but not required, • Experience in public speaking, • Intermediate level MS Office Skills, • Proof of valid driver's license and liability insurance may be required, • Solid supervisory experience in a competitive environment and/or working with target population or similar., • Workforce Development experience a plus., • Ability to travel based on operational / organizational need. Additional Information All your information will be kept confidential according to EEO guidelines. Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions. When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others. At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

Job Description Healthcare quality is declining and soaring costs are crushing American families and businesses. At Garner, we've developed a revolutionary approach to evaluating doctor performance and a unique incentive model that's reshaping the healthcare economy to ensure everyone can afford high quality care. By providing organizations relief from surging healthcare costs, we've experienced rapid adoption in the market and have more than doubled our revenue annually over the last 5 years, becoming the fastest growing company in our space. To support our continued growth, we're expanding our team by over 50% each year, seeking exceptional talent to shape our unique, award winning culture (for example, USA Today Top Workplaces 2025) designed to cultivate teamwork, trust, autonomy, exceptional results, and individual growth that creates an inflection point in your career. About the role: We are looking for an experienced and versatile VP of Product Marketing to lead our product marketing function. This role is a critical part of the marketing leadership team and will be instrumental in designing and owning significant parts of our go-to-market strategy. As part of this role, you'll be regularly collaborating with the executive leadership team. This position is fully remote. What you will do: Build a strong product marketing core • Design, build, and evolve our messaging and positioning frameworks with a focus on differentiation in the market, • Utilize prospect/customer/industry feedback, data, and analytics to guide messaging and content decisions, optimizing for audience engagement and evangelism, • Partner with our product team to provide a clear view of the market, our key personas, their pain points, and opportunities to build key features to improve market penetration and turn our product roadmap into a revenue driver, • Craft and manage a process to take new products and releases to market, driving differentiation and aligning with key pain points for our target audiences, • Lead and inspire a team of product marketers, content creators, editors, and strategists, fostering a culture of creativity and excellence in content production, • Establish and enforce accountability frameworks to ensure team members meet deliverables and adhere to content quality standards, • Optimize our go-to-market teams by analyzing our revenue process, identifying areas for improvement, and ultimately driving improved close rates and deal velocity, • Partner with our product team to provide a clear view of the market, our key personas, their pain points, and opportunities to build key features to improve market penetration, • Enable our customer-facing teams with material that makes each one of them an expert, improving rep ramp times, deal velocity, and win rates, • Foster customer relationships, maximize customer referenceability, and produce high-quality customer reference material that our team loves and uses regularly, • Create an industry knowledge center of excellence for employees and customersWhat you will bring to the team:, • A proven ability to execute strategically with a focus on measurable outcomes, driving growth-oriented solutions for clients in B2B SaaS, • Success advising multi-product SaaS companies on new categories and category evangelism, • Exceptional communication and interpersonal skills, capable of engaging effectively with various stakeholders, • Relevant persona and product experience in healthcare benefits is a strong plus, • Excellent problem-solving skills and the ability to adapt to changing priorities and deadlines, • A strong sense of ownership and accountability, with a commitment to delivering high-quality work, • Self-starter with an entrepreneurial mentality and experience working on complex, ambiguous, and fast-moving projects across multiple teams, • A strong sense of compelling storytelling that can turn complex product information into concrete value propositions that emotionally resonate with our audience, • A willingness to "roll up your sleeves" and do whatever is necessary to ensure company success, • Experience working in a rapidly evolving startup environment

Job DescriptionDescription: Introduction Founded in 2019, Tillman Networks provides a holistic solution to network deployment at the national level. Tillman Networks offers a complete portfolio of services including site development, design and engineering, implementation, and maintenance of network infrastructure. Tillman Networks strives to provide high quality, turnkey solutions that put its customers first. At Tillman Networks we put our people first. As a culture-driven organization, the continued progress of an organization like ours depends on its people. As part of the Tillman Networks team, you’ll collaborate with people of all styles, skills sets and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do their best work. Role Summary: Tillman Networks is currently seeking a Solar Program Development Director for the Solar program. We are seeking a client focused, highly motivated, and organized individual for site development projects. As a Solar Program Director, you will identify site projects and research their viability. The successful candidate will be responsible for the successful execution of our site development services, full-site pricing, client satisfaction, project delivery, technical quality, and coordinating site development services. What You’ll Do: • Oversees planning, process improvement and strategic initiatives, • Oversees and owns full development of projects in assigned markets, • Develop and execute site development strategy aligned with Tillman’s solar project goals, • Support Tillman development activities of distributed-scale solar and energy storage projects from site control feasibility to the start of construction, • Manage and report project data as it pertains to budget, schedule, and deliverables, • Prioritize, coordinate, review, and track key development deliverables with internal teams and external legal, zoning, environmental, interconnection, and engineering consultants, • This role will provide an opportunity to gain experience in solar development, project finance, solar regulations, and data analytics in an exciting, high-growth environment, • Responsible for the budget, margins, and other financials for the market, • Utilizes data and internal reporting tools to identify areas of improvement, • Partners strategically with the customer and internal teams to drive efficiencies, • Works with Vendor Management team to ensure sufficient crew resources are maintained, and team is managing crews effectively, • Works with Vendor Management team to establish quality tracking and improvement for crews, • Provide leadership and direction to construction managers and project teams, ensuring efficient project execution and delivery, • Conduct regular site visits to monitor construction progress, assess safety protocols, and address any issues or challenges that arise, • Serve as a primary point of contact for client communication, addressing inquiries, resolving issues, and maintaining positive relationships throughout the project lifecycle, • Ensure timely attainment of all milestones, proactively address any deviations from the project schedule, and implement necessary measures to prevent penaltiesRequirements: Basic Qualifications: • Bachelor's degree in Engineering, Real Estate, or related field, • Must have 5+ years experience within the Solar field, • Must have full understanding of pricing, project scope, and the front-end process, • Understands the EPC and owner/operator module from start to finish, • Knowledge of zoning, planning, and regulatory regulations, • Land Acquisition Experience, • Demonstrated expertise in safety compliance, regulatory requirements, and industry best practices for solar installation projects, • Proficiency in project management software and Microsoft Office suite, • Excellent communication, leadership, and interpersonal skills, with the ability to collaborate effectively across teams and stakeholders, • Expertise in project planning and budget administration Preferred Qualifications: • Professional certifications in solar energy, project management, or related disciplines, • Experience working with renewable energy technologies, including solar photovoltaic systems and battery storage solutions, • Proven ability to drive innovation, streamline processes, and implement best practices for project optimization, • Strong analytical and problem-solving skills, with a focus on delivering innovative solutions to complex challenges What We Offer As a growing company, we are committed to attracting and developing the best talent by offering a workplace where results are recognized and rewarded. We offer a great opportunity for: • A collaborative environment, • Competitive benefits and wellness package, including medical, dental and vision coverage, • 401k plan with company match, • Competitive vacation policy, • Paid parental leave, • Employee Recognition Program We consider a wide range of factors when determining compensation, which may cause your compensation to vary depending on your skills, experience, and qualifications. Tillman Networks is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Description Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner. We are seeking a dynamic and technically accomplished Director of R&D Advanced Data & Digital Platforms Product Management to lead the product management function for digital, data, and analytics platforms supporting pharmaceutical R&D. This role is critical to building and scaling the foundational platform capabilities that enable advanced analytics, machine learning, and data science across the R&D organization—including preclinical, translational, and clinical research workflows. Reporting to the Head of R&D Digital Platforms, this role will define and execute the platform strategy that supports cross-R&D solution delivery, ensuring alignment with scientific goals, regulatory requirements, and enterprise digital strategies. You will lead a team of product managers and analysts while collaborating closely with R&D, data science, and digital technology partners to deliver secure, scalable, and high-performance capabilities. The ideal candidate will bring strong expertise in R&D technology enablement, platform product management, and agile software delivery, with the ability to adapt strategies to meet the unique needs of scientific workflows across discovery, preclinical, translational, and clinical domains, as well as stakeholder and regulatory environments. RESPONSIBILITIES: • Leadership & Strategy, • Define and drive the vision, strategy, and roadmap for advanced digital and data platforms in R&D., • Lead and grow a high-performing team of product managers and analysts., • Foster a culture of innovation, agility, and customer-centricity., • Partner with scientific, digital, and enterprise leaders to align product strategy with R&D and business priorities, including preclinical research requirements., • Technical Product Management, • Own the end-to-end lifecycle of platform capabilities—from ideation and design to delivery and continuous improvement., • Ensure solutions are designed with a deep understanding of user needs, preclinical and clinical scientific workflows, developer requirements, and regulatory constraints., • Champion agile product development practices and iterative delivery models., • Establish and track KPIs to measure platform success, adoption, and impact., • Collaboration & Stakeholder Engagement, • Act as primary liaison between solution delivery and platform teams to identify reusable capability opportunities., • Collaborate with engineering, data science, and informatics teams to ensure timely and high-quality delivery across discovery and preclinical research use cases., • Engage with external partners, vendors, and academic collaborators to accelerate innovation., • Promote adoption of platform management best practices and share lessons learned across the organization., • Governance & Compliance, • Ensure adherence to internal governance, data privacy, and regulatory standards., • Promote responsible data and AI practices including transparency, fairness, and explainability., • Support audit readiness and documentation for platform development processes., • Team Leadership, • Build and mentor a team of product managers and analysts, fostering technical excellence and accountability., • Guide career development through coaching, feedback, and structured growth opportunities., • Promote cross-functional collaboration across science, data, and IT., • Inspire the team to navigate evolving priorities, emerging technologies, and scientific complexity., • Strategic Impact, • Contribute to the overall R&D digital platform strategy and roadmap., • Evaluate and adopt emerging technologies to future-proof R&D capabilities., • 10+ years of experience in technical project delivery/product management, with at least 5 years focused on advanced data, analytics, or digital platforms., • Proven track record of building and operating large-scale data/ML platforms in a scientific or regulated environment., • Strong background in pharma, biotech, or healthcare; direct experience in preclinical, discovery, or translational R&D highly desirable., • Exposure to domains such as preclinical workflows, discovery research, real-world data, or clinical informatics., • Fluency with pharma data sources such as Veeva and IQVIA (Plantrak, LAAD, PE, etc.), and real-world data (RWD) sources like TriNetX, Flatiron, Optum, and Komodo, combined with strong familiarity with regulatory requirements including GxP and HIPAA for R&D data., • Demonstrated success influencing stakeholders in a matrixed environment., • Expertise with agile methodologies, product lifecycle management, and cross-functional team leadership., • Exceptional leadership, communication, and stakeholder management skills. Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, fast-growing, challenging and entrepreneurial environment, with a high degree of individual responsibility. Tiger Analytics provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, ancestry, marital status, protected veteran status, disability status, or any other basis as protected by federal, state, or local law.

Job Description Head of Field Team & Education. Hybrid. New York City. $$Competitive AKT (pronounced “act”) is The Personal Performance Company with multi award-winning body care that may change your life. Founded by West End stars Ed Currie and Andy Coxon, AKT is by and for those who are “Born to Perform” — on the stage, at work, or in life. In 2020, The Deodorant Balm made its stunning debut to rave reviews and awards from Vogue, GQ, Esquire, and Harper’s BAZAAR. Plastic-free, aluminium-free, and gender-free, The Deodorant Balm instantly resonated with those looking for a natural deodorant that genuinely worked. Five fragrances and over 700,000 happy armpits later, The Deodorant Balm is already becoming a household name. To this day, every new AKT product is put through its paces by London’s hard-working theatre community to ensure it lives up to the high standards of its founders. As a rule, AKT’s products don’t break character — ever. It’s this effectiveness that has propelled AKT from the backstage to bathroom cabinets, bedside tables, duffel bags, and carry-on luggage worldwide. And the good news is — the performance is just getting started. About The Role: In this brand-new role reporting into the SVP Global Sales, you will own global education development, creating impactful training programs and tools to empower retail partners, wholesale associates, and internal stakeholders, driving sell-through and consistent brand representation. Initially, this role will identify, onboard, and manage an outsourced agency to deliver field support, ensuring alignment with AKT’s brand standards and sales objectives. Over time, this activity will transition to building and leading an internal field team split across USA, UK, EU and APAC. You will Liaise externally with wholesale and retail partners, including their education and sales team. Previously you will have Operated in a high-growth, entrepreneurial environment requiring agility and hands-on leadership. In this mobile role you will be required to travel (30–40% across the US), with occasional international travel to the UK HQ and other key markets. Requirements • Agency Management: Identify, evaluate, and onboard a field team agency; set KPIs, reporting structures, and performance expectations to maximize ROI., • Team Transition: Develop phased plans for transitioning from outsourced to internal field team as sales scale; lead recruitment and onboarding of internal field staff., • Education Strategy: Design, deliver, and continuously evolve training curriculum (in-person, virtual, and digital) to elevate product knowledge and customer engagement., • Launch Excellence: Partner with Sales and Marketing to deliver training and field execution plans that support key launches, activations, and seasonal campaigns., • Retail Partner Engagement: Collaborate with retail education teams (Sephora, Space NK, Bloomingdale’s, Credo…) to align training approaches and field activity., • Performance Analytics: Track, analyse, and report on training effectiveness, sell-through impact, and field team productivity; recommend improvements., • Budget Management: Oversee budget for agency contracts, training content development, events, and field activations., • Culture & Brand Representation: Inspire brand passion internally and externally by ensuring field teams embody AKT’s values and deliver consistent customer experience. About You: • Experience managing outsourced agencies and/or field sales teams in beauty, personal care, or body care., • Proven ability to design and deliver education/training programs across multiple formats (in-person, virtual, e-learning)., • Strong understanding of wholesale and retail environments (beauty specialty, department stores, clean beauty independents), • Commercial acumen with ability to link training and field activity to sell-through growth., • Demonstrable experience of effectively leadership, stakeholder management, and presentation skills., • Experience of building new functions in a fast growth environment working flexibility and creatively, • Experience of budgets, delivering against KPIs, and reporting processes., • Experience transitioning from agency-managed to in-house field structures., • Familiarity with digital learning platforms and tools. What’s on Offer: • This is a great opportunity to make a real impact and join the business in its next stage of growth having launched in the USA last year, • Flexible Working Policy: work from home and at NYC office space, • Employee discounts on our products, • Funny, kind and inclusive work environment. We are banter, but we get sh*t done, • 20 days PTO plus 3 Days at Christmas, • To be a part of a collective of creatives: at AKT brand is number 1 Everybody is welcome AKT London is for everyone. We believe that an inclusive work environment and a diverse, empowered team are key to achieving our mission. Our products are gender free and built for every BODY to help give them the confidence to step onto their stage – whatever that may be – and PERFORM. Our work environment is no different. AKT London is an equal opportunity employer. We do not discriminate based on race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We commit to a focused and sustained action to dismantle racist systems, policies, practices, and ideologies within ourselves and our networks. We have zero tolerance for intolerance. With our Founders belonging to a minority community, we commit to difference and diversity from the beginning, and we know what a rich and creative work environment can cultivate.

Job DescriptionSalary: If you have an interest in digital engagement technologies, as well as the desire to grow with a dynamic company, make a major difference within a flourishing organization, have great advancement opportunities and thrive on working in a fast-paced, exciting environment, then this Project Manager opportunity with Bridgeline Digital is for you. Bridgeline Digital helps customers maximize the performance of their complete digital experience from websites and intranets to online stores and marketing campaigns. The Bridgeline Product Suite deeply integrates Web Content Management, eCommerce, eMarketing, Social Media management, and Web Analytics. The Bridgeline platform powers websites, online stores, portals and intranets for thousands of customers that range from small and medium-sized organizations to Fortune 1000 companies. Bridgeline has been recognized numerous times as a leader in Content Management, Commerce and Marketing Automation and has won multiple industry awards. Overview The ideal candidate for this role is a self-starter, experienced, creative, passionate, and multi-faceted individual not only skilled in designing usable websites, but also experienced and/or interested in helping drive new capabilities for customers and helping build and expand our practice and company capabilities. You will be well rounded with skills in Project Management but also become a product expert and become a trusted advisor for your customer by understanding their goals, providing project leadership and working to define and implement business requirements to drive the successful implementation of their Website. Responsibilities • Become a single point of contact for implementation projects and new opportunities maintaining role as manager/consultant and trusted advisor., • Understand implementation goals and objectives to develop detailed specification documents to create tasks for the project team, including business stakeholder, digital strategists, UX architects, web designers, UI developers, application engineers and IT resources and be actively involved in all aspects of the implementation lifecycle, • Develop and manage the project schedule and work with discipline leads and project teams on timely plan execution, • Monitor day-to-day activities of the project team and ensure work is progressing according to plan, • Oversee all work efforts and manage project budgets weekly to ensure profitability, including the forecasting of percent project complete and recognized revenue, • Conduct weekly status meetings with clients that include updated project status report, project plan and key tasks weekly with clients, • Actively monitor project health, risks and scope creep to identify potential gaps while proactively working with the project team to offer solutions when needed, • Provide overall strategic expertise to ensure approaches and solutions correspond to business objectives and future needs, • Consistently manage client expectations to ensure the highest quality of service delivery, including conducting milestone or quarterly project reviews with business stakeholders, • Identify, negotiate and document new opportunity proposals, including the creation and delivery of change requests, post implementation retainers and new projects, • Provide strategic guidance to customers, • Train customers on product capabilities, • Lead the charge in creating happy, reference-able customers while promoting Bridgeline Digitals value Experience Required • Bachelors degree with a least 5 years of project management experience, • Strong project management skills and experience managing multiple projects simultaneously, including creating and managing project plans and documenting project requirements, • Excellent communication, customer presentation and writing skills, • Experience working with web technologies and software implementations, • Experience with the design and development of interactive web applications and software implementations, • Understanding of web technologies and third party applications and platforms, • Competencies in MS Office, MS Project, bug tracking and other related project management software and common communications tools is required, • Knowledge of Content Management, Web Analytics, eCommerce and/or eMarketing Systems, • PMP Certification is a plus Bridgeline Offers • Competitive base salary and benefits, paid vacation and holidays, 401K and more, • Dynamic, open-minded company with great opportunities for personal development, • Work with the newest development and digital engagement technologies, • An organization where suggestions are encouraged and your influence can be felt within the company, • Professional development and career advancement opportunities

Job Description Our Story With over 50 years of serving the creative community, Adorama has grown from a beloved New York City camera store into the world's only full-service destination for photo, video, and electronics. We're more than a retailer—we're a creative partner for professionals, hobbyists, and tech enthusiasts alike. From iconic brands like Sony, Canon, and Nikon to the latest in drones, smart home tech, musical instruments, and pro audio gear, Adorama provides creators with the gear and services they need to bring their visions to life. Our passion for education, innovation and commitment to customer experience make us a dedicated and trusted resource. At Adorama, we don't just support creativity—we live it. Join a team that's shaping the future of how the world captures, creates and connects. Our Leadership Principles • Growth Mindset: We set high standards, embrace failure, and are open to change., • Be Customer-Centered: We focus on the end-to-end customer experience., • Take Ownership & Dig Deeper: We are proactive, use data, and avoid shortcuts., • Think Like a Start-Up: We move fast, stay flexible, and celebrate every win. We are seeking a highly skilled and analytical Senior Inventory Planning Manager to join our team. The ideal candidate will be an expert in data analytics, with exceptional skills in Excel capable of manipulating numbers and using pivot tables. This role requires a strong understanding of inventory management, excellent communication skills, and the ability to work effectively within a team. You will support a team of 10+ buyers/merchants and manage a team of 2-3 inventory planners. Additionally, you will be responsible for forecasting & process improvements and approvals. This role reports directly to the VP of Merchandising. Responsibilities • Data Analytics:, • Analyze and manipulate large datasets to support decision-making., • Use Excel and pivot tables extensively for data analysis., • Utilize Big Query for advanced data crunching to improve speed and efficiency., • Team Leadership:, • Support a team of 10+ buyers/merchants, providing guidance and strategic insights., • Manage a team of inventory planners, ensuring accurate and timely inventory planning., • Foster a collaborative and productive team environment., • Forecasting and Inventory Management:, • Develop and manage forecasting models to predict inventory needs., • Meet and review daily purchase orders (POs) with inventory planners., • Deliver target in stock % as well target GMROI for each category/item class and company as a whole, • Process Improvement:, • Identify areas for forecasting & process improvement and implement effective solutions., • Oversee the approval processes for inventory and merchandising decisions., • Communication and Collaboration, • Maintain excellent communication with internal teams and stakeholders., • Collaborate with the VP of Merchandising on strategic initiatives., • Proven experience in data analytics, forecasting, and inventory management., • Advanced Excel skills, including pivot tables and data manipulation., • Excellent verbal and written communication skills., • Ability to work effectively as part of a team and manage a team of inventory planners., • Strong analytical and problem-solving skills., • Experience in identifying and implementing process improvements., • Demonstrated ability to take ownership of tasks and drive them to completion., • E-commerce Experience: While not required, experience in e-commerce is a plus., • Software Proficiency: knowledge of SQL and Big Query; experience with data analysis tools., • Additional Skills: Experience in crunching data and implementing efficient processes. Ready to Join Our Team of Creators? Apply today and let's create something extraordinary together. Pay range for this role:$125,000—$140,000 USD

Job DescriptionTransforming the lives of those affected by severe mental illnessAt Amae Health, we are dedicated to helping the 15.4 million Americans living with severe mental illness (SMI) lead stable, meaningful lives, while ending the cycle of repeat hospitalizations. In partnership with some of the nation's top academic medical centers we've pioneered an innovative outpatient care model that combines compassionate, in-person psychiatric care with comprehensive wraparound support. Our integrated care teams — including psychiatrists, therapists, primary care physicians, health coaches, and peer support specialists — work together to treat the whole person via a unique model, addressing physical, mental, and social needs in unison. By caring for every aspect of our patients' well-being, we help them not just survive, but truly thrive.Amae Health is a Series A venture-backed Public Benefit Corporation dedicated to becoming the nation's center of excellence for individuals living with severe mental illness (SMI). Backed by top-tier venture capital firms and strategic healthcare investors, we collaborate with prestigious health systems including NewYork-Presbyterian, Stanford Healthcare, and Cedars-Sinai, underscoring our commitment to fundamentally transforming mental health care delivery at scale. The Team: At Amae we are a collective of healthcare leaders and technologists on a mission to create a radically different patient-first behavioral health care model that truly transforms patient's lives by integrating care delivery, patient experience, cutting edge technology and research. Join a team of operators, builders and technologists from One Medical, Forward Health, Stanford, Hinge Health, Palantir, The Four Seasons, and Brightline as we redefine care for the most vulnerable populations - across the nation, at scale. We've recently closed our Series B fundraise and are honored and excited to grow our impact in the SMI space. The Opportunity: At Amae, we're on a mission to reimagine how care is delivered, powered by technology, anchored in empathy, and guided by real human impact. We're seeking a VP/Head of Product to design, execute, and optimize Amae Health's patient facing technology. As the VP/Head of Product, you'll report directly to the CEO and play a pivotal role in shaping and executing our product strategy as we scale - how patients and families access our precision psychiatry platform and services, ensuring our solutions are both impactful and scalable beyond the walls of in person care. You'll drive the full Product lifecycle, from vision to launch to iteration; inclusive of patient-facing product strategy end-to-end: from pricing and packaging, to engagement and retention mechanics, ensuring everything we build meaningfully improves lives. Working cross functionally with executive, operational, engineering and data leaders, you'll help expand our offerings and maximize impact, all while modeling the values that define Amae. What you will work on: • Lead with purpose. Build and grow high-impact product focused on user-centered design, data-driven decisions, and agile development, with speed and intention., • Be a voice for our members. Obsess over every detail of the user experience. Design products that not only solve problems but move people emotionally., • Use AI for good. Spearhead the integration of AI across the company, elevating how we support our members and scaling our teams with cutting-edge, human-centric tools., • Shape the future. Define and evolve a multi-year product vision that inspires, drives measurable health outcomes, and supports scalable growth. You're a product leader and builder who thrives in fast-paced, ever-evolving environments with a particular focus on the intersection of emerging technology, user experience, and business outcomes. With a strong track record of launching innovative products from the ground up, you see ambiguity as a chance to create clarity and drive progress. You bring a deep understanding of what makes subscription products stick, running smart experiments that optimize pricing, conversion, and retention. Equally analytical and creative, you're as comfortable reading SQL dashboards and building financial models as you are brainstorming new engagement flows or packaging strategies. You lead with high emotional intelligence, low ego, and a deep sense of empathy, particularly when it comes to the unique sensitivities of healthcare. Whether collaborating cross-functionally or presenting to the board, you bring strategic vision, hands-on execution, and an unwavering focus on scalable, human-centered impact. You're not just building products, you're focused on redefining what's possible in care. What you'll have: • 7+ years of progressive experience leading product teams in innovative, high growth organizations, experience building from 0-1 ideal, experience leveraging AI required, • Expertise in owning the end to end product lifecycle, from ideation, to discovery, to launch, optimization and iteration, • Proven ability to build and scale product within an organization, reinforced with data-driven decision-making, including proficiency in leveraging product analytics, A/B testing, and user insights to guide product direction, • Strong understanding of go-to-market strategies, customer acquisition funnels, and monetization models in a D2C framework, ideally with exposure to subscription models and related growth mechanics, • Familiarity with AI-driven or LLM-powered consumer products, • Exceptional executive communication and stakeholder management skills; talented at influencing C-level executives, board members, and cross-functional peers Amae Health is proud to offer a comprehensive benefits package to take care of you now and in the future, focusing on your personal, financial and professional wellness. • Health Insurance: Comprehensive medical, dental & vision plans, • Employee Assistance Program, • 401(k), • FSA & HSA savings programs, • Short & long-term disability, • Pre-tax commuter assistance program, • Unlimited Paid Time Off, • Parental Leave - 12 weeks for birth and non birth parent Base salary range for this role is $180,000 to $325,000 per year based on a full-time schedule and the compensation package will include equity. Actual compensation packages are based on several factors that are unique to each candidate's experience and professional leveling and it is not typical for an individual to be hired at or near the top of the range. These factors include, but are not limited to, job related knowledge and skill set, depth of experience, certifications, degrees, licensures, and specific work location. More About Amae:'Amae', pronounced 'Ah-mai', is a Japanese concept meaning the need to be in good favor with, and the ability to depend on, the people around oneself. It reflects our core belief that a strong support system is essential to build people up, strengthen their will to carry on and even to thrive in life. This mentality applies across our whole company – from the patients we serve to the team we're building.We're a Public Benefit Corporation (PBC) that provides outpatient psychiatric and primary care health services through value-based care arrangements. Our model's success is predicated upon achieving outcomes for our patients, not on the volume of services provided.Amae Health is an equal opportunity employer and encourages all applicants from every background and life experience to apply.

Job Description Summary: The Product & Regulatory Operations organization plays a critical role in ensuring user and business safety across platforms. This team drives operations for emerging and high-priority initiatives in collaboration with Global Operations and key partners, including product/engineering, legal, and cross-functional (XFN) stakeholders. As a Product Operations Project Manager, you will contribute to driving growth, engagement, and quality for our products. We are seeking an experienced professional with a strong background in program/project management, excellent communication skills, and a proven ability to collaborate with global stakeholders. In this role, you will assist in planning, executing, and monitoring projects while ensuring timely updates to stakeholders. The ideal candidate will foster cross-functional engagement and effectively communicate program progress to key stakeholders. We are also looking for someone passionate about exploring platform trends, uncovering their manifestations, and solving challenges through the use of advanced tooling and data analysis. The role requires strong analytical and investigative skills, a willingness to embrace ambiguity, and a focus on experimentation. Responsibilities: • Define project scope, develop detailed plans, and execute strategies for supported programs., • Drive concise, persuasive, and effective communications, including root cause analysis, escalation management, and leadership updates with actionable recommendations for diverse stakeholder groups., • Identify and address gaps in strategies, systems, and processes to enable growth at scale., • Manage program activities, including risk mitigation and compliance, ensuring timely execution of deliverables., • Maintain composure and showcase grace under pressure while collaborating effectively with internal stakeholders., • Adapt to evolving requirements and prioritize escalation requests efficiently., • 8+ years of experience in operations within a tech company, consulting, or similar roles., • Strategic thinker with a proven ability to enhance customer experiences through innovation and continuous improvement., • 5+ years of project or program management experience in a corporate environment., • Excellent communication skills, with the ability to build relationships and influence stakeholders across global, cross-functional teams., • Strong decision-making skills, capable of performing under tight deadlines and balancing competing priorities., • Proficiency with analytical tools (e.g., Excel, SQL) for driving analytics, reporting, and operational decisions., • Demonstrated success in driving collaboration across cross-functional teams, coordinating effectively, and inspiring others. Location: Onsite (New York or Washington D.C) Role type: Contract 3 Month Position Expected hours: 40 per week Benefits: • Dental insurance, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Retirement plan, • 8 hour shift, • English (Required)

As part of the North America Data & Analytics leadership team, you will be a key business partner, working collaboratively with business unit leaders to achieve ambitious business plans, deepen customer and business partner relationships, IT partners, and vendors to ensure we maximize the investment

Chubb is seeking a Director, Digital Marketing Data, Insights & Analytics to spearhead our practice of data-driven marketing. This highly visible role offers the unique opportunity to own and shape the data integration, activation, and insights roadmap, driving Chubb's transformation into a best-in-class, data-driven organization. As a pivotal player in our digital marketing strategy, you will harness the power of data to optimize campaigns, fuel revenue growth, and elevate customer engagement across B2B, B2C, and B2B2C landscapes. Reporting directly to the Head of Digital Marketing for North America, you will be part of an agile team dedicated to building and maintaining a cutting-edge data-driven digital marketing practice. Your expertise will ensure our data up-to-date, well-governed, and also a catalyst for innovation and excellence in marketing and communication. This is an on site role. The ideal candidate will sit in our New York, NY, Jersey City, NJ or Philadelphia, PA offices. Key Responsibilities: • Leadership & Collaboration:, • Serve as the primary point of contact for data analysis and reporting needs across North America marketing and communication teams., • Collaborate with the broader Marketing organization, IT, engineering, product owners, businesses, and external partners to create a strategic marketing data roadmap., • Lead cross-functional teams to integrate data sources and ensure seamless data flow and governance., • Lead development and presentation of departmental monthly, quarterly, and yearly KPI reporting., • Data Strategy & Execution:, • Design success metrics and campaign KPIs, manage paid media spend, and oversee campaign and department reporting., • Develop and implement data-driven strategies to support prospecting efforts, marketing analytics, and sales growth., • Drive Data and Engineering teams and projects in order to ensure data is well structured and centralized to create best of class reporting, dashboards and visualization., • Build and maintain real-time performance dashboards using tools like Qlik, Power BI, and Google Looker Studio., • Advanced Analytics & Insights:, • Conduct advanced analytics, including predictive modeling and segmentation analysis, to identify high-value leads and inform marketing campaigns., • Utilize Google Analytics and other platforms for behavioral analytics to derive insights and tailor strategies., • Provide data-driven recommendations to optimize digital marketing spend, focusing on ROI and customer engagement., • Project Management:, • Manage data projects related to onboarding new agencies, webpage redesign, and automation efforts., • Establish automated workflows and optimize data pipelines for improved performance and reliability., • Ensure reporting tools can display results by various agency distribution segments., • 5-7 years of experience in digital marketing analytics, demand-based data-driven digital marketing, or related fields in a sales-focused B2B and B2C environment, preferably in insurance or financial services., • Expertise in Google Analytics, Salesforce Marketing Cloud, Marketo, and data integration processes., • Competency in SQL, QlikSense, Tableau, Power BI, Excel, Looker Studio, and data visualization tools., • Familiarity with scripting languages like Python or R for advanced data analysis., • Strong knowledge of data warehousing and ETL processes for data extraction, transformation, and loading., • Excellent collaboration skills and ability to manage multiple projects and stakeholders simultaneously., • Experience with marketing automation platforms and data integration processes (e.g., CDP, DMP, CRM, SFMC)., • Experience working with large datasets, ensuring data quality, integrity, and governance practices., • Strong understanding of data privacy regulations (e.g., GDPR, CCPA) and ensuring data governance best practices., • Experience in data architecture, data modeling, and integrating data from multiple sources., • Familiarity with machine learning techniques for predictive analysis and customer segmentation., • Familiarity with A/B/MVT Testing & Optimization, and Conversion Funnel Optimization., • Understanding of cloud-based data platforms like AWS or Azure., • Results-oriented with a bias towards action in a self-directed manner that is aligned to leadership and team goals., • Ability to create stories through data visualization and present insights to senior leaders., • Strong understanding of marketing and data technologies like Medallia, Adobe Experience Manager, and Demandbase., • Executive presence and comfort presenting to large groups and small group settings with Executive Stakeholders. The pay range for the role is $99,200 to $168,600. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found ___. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled. Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Job Description Store Area Manager: New Jersey & New York alts | Alterations Specialists is looking for a Store Area Manager We are looking for a dynamic professional Store Area Manager, distinguished by their charisma, commitment, professional integrity and driven by our brands KPI’s. This role will include internal production management, quality control practices as well as internal/external communication, data analytics, creative problem solving and management of day-to day operations as scheduling and team management. This position would have full time training in New York City prior to the location’s opening. This role will involve regular Saturday work and may have a split weekend schedule. We are interested in seeing talent from all over the tri-state area. NYC, NJ, CT as we have 15 locations that span across those areas. Responsibilities include: Studio Management & Administration • Manage a team of Operations Professionals and tailors across 3 studios to ensure studio deadlines and production targets are hit, • Leads the store to achieve Total Monthly Income (TMI) Goals, • Manage monthly budget, inventory, supplies and purchase orders for your group of studio, • Lead and model a customer-first culture across all studio based roles. and provide feedback to maintain a five-star customer experience., • Manage staff scheduling based on production needs and client bookings and handle day-to-day call outs to maintain efficiency in studio, • Lead, manage and coach the team in shop to achieve production and sales goals and maintain an excellent NPS score, • Answer all questions from your teams and navigate the client issues that arise from your studios on the day to day, • Ensure that all QC checkpoints are consistently met for each garment entering or leaving your studios., • Ensure all tickets are properly created, and processed throughout the garment’s life cycle with alts|Alteration Specialists., • Work with the finance team to make sure tickets are properly allocated to the tailors that completed that work., • Properly record and document all RFA’s, refunds and other failures of process, and brainstorm written solutions to achieve a higher operational efficiency., • Continue to train and develop up to 15 junior operations staff that work in your studios, delegate tasks and assist them as needed. Coordinate your day together and set yourselves and the studio up for success., • Communicate with leadership and other locations to ensure that all studios are operating as part of a whole., • Represent your studio on a daily basis, advocate for your team and for the resources that your team needs to find success, and be the leading person to roll out company wide-change at the studio level., • Manage the scheduling and time off of your studio cluster and maintenance requests., • You are a natural leader with the ability to inspire and motivate your team, • You are warm, compassionate, and empathic. You have a calming demeanor and a way of building trusting, caring relationships with ease., • You are a skilled communicator. You’re both a great listener and an effective speaker and writer. You treat sensitive information with respect and discretion., • You are mission driven. You are motivated to help change the fashion industry, and move towards a more sustainable future and serve as an excellent ambassador for a cause you believe in., • You are goal-oriented and like metrics, you are able to use data to make informed decisions and then ladder that back to organizational objectives., • You are systematic. You derive pleasure from being highly organized, creating order, and checking things off your list., • You focus on the ‘big picture.’ You find it imperative to filter out unhelpful details so you can get to the crux of an issue. You remain objective when presented with complex situations. You are confident in your problem-solving abilities. You welcome ‘outside-of-the-box’ thinking to generate effective solutions and are comfortable finding success when success criteria are not always clear., • You are detail-oriented. You take pride in a beautifully executed event and typos in your emails make you cringe., • You are thoughtful. You can anticipate the needs of your tailoring team and clients, and feel committed to proactively creating a supportive environment for all. You are able to recognize how your individual role feeds into the larger organization’s objectives., • You are culturally attuned, you have an understanding of working with an international workforce and the specifics that come from teams with varying cultural backgrounds., • You are collaborative and receptive to feedback. You value insight from other staff members and utilize this as a tool to create efficient and effective systems that will serve the company as a whole., • 5 years of operations experience at an early stage company required, with 2 years of managing a team of 5 or more required, • Clear communicator with ability to build strong cross-cultural relationships required., • Experience in luxury retail or showroom management required, with a working knowledge of garment construction desired., • Tech savvy and systems based thinking required Why the Role is Compelling As the Store Area Manager for an alts|Alteration Specialists team, you would play an integral role in creating a welcoming and professional environment that has a profound impact on some of the most important events and days in a client’s life. You would establish rewarding relationships with the studio’s clientele and partner community, and serve as the primary support for a small grouping of studios. You would feel the support of a tight-knit tailoring and operations team, and the excitement of being part of a growing, multi-studio operation disrupting the fashion industry with many opportunities to grow as quickly in your career as the brand is growing. Compensation This role offers a competitive salary with a starting range of $85,000-$100,000 per year, based on experience with an annual bonus pool. This role also requires weekend availability. Powered by JazzHR dNeGbVkuoJ

Job DescriptionDescription: ABOUT ETRO ETRO is a fashion house that has defined Italian style around the world since 1968. From research into textiles and attention to detail, ETRO creates luxury clothing and accessories for men and women, where passion for travel and sartorial tradition are the key concepts of every collection. SCOPE The Client Advisor-Key Holder at ETRO is responsible for daily floor supervision of the sales team ensuring great client experiences and thereby driving sales goals attainment and providing real-time performance coaching to drive the overall Etro Experience. He/she is a sales professional in the luxury goods sector and applies this professionalism in promoting the corporate image, in being an authority on the ETRO product as well as in customer satisfaction and loyalty. Moreover, he/she collaborates in achieving the quantitative and qualitative objectives for the Store. RESPONSIBILITIES • Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client, ensuring that every interaction with a client is memorable., • Partner with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs, • Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Etro experience in line with brand strategies., • Manage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to clients, • Drive partnership on the selling floor between sales associates, stock associates and operations team, • Coach “in the moment” and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actions., • Partner with SM to take ownership of Etro's training within the store. Use morning huddles and weekly meetings to constantly reinforce key elements of the Etro Experience through role-play, providing tips and talking through difficulties of individual associates., • Partner with store management to drive goal expectations throughout store., • Resolve difficult customer issues and escalate to management when necessary., • In absence of store management, responsible for processing post-void transactions, authorizing promotional discounts and employee sales., • Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level., • Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations., • Assist with the opening and closing of store which includes securing doors, windows and merchandise, successful alarming of store and POS procedures, • Additional duties as required.Requirements: EDUCATION AND EXPERIENCE • Undergraduate Degree or equivalent experience, • Proficient in Microsoft Office Suite, with strong Excel and Outlook skills, • Ability to react quickly within a fast-paced environment, • Strong communicator with proven ability to interact on a professional level with internal and external individuals, • Ability to build positive, inclusive, and respectful relationships, • Self-motivated, proactive thinker who takes ownership & accountability for actions and outcomes, • Proven ability to drive results, • Excellent organization skills, • Understanding of sales analytics and key performance indicators We are an equal-opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact .

Job DescriptionDescription: ABOUT ETRO ETRO is a fashion house that has defined Italian style around the world since 1968. From research into textiles and attention to detail, ETRO creates luxury clothing and accessories for men and women, where passion for travel and sartorial tradition are the key concepts of every collection. SCOPE The Client Advisor-Key Holder at ETRO is responsible for daily floor supervision of the sales team ensuring great client experiences and thereby driving sales goals attainment and providing real-time performance coaching to drive the overall Etro Experience. He/she is a sales professional in the luxury goods sector and applies this professionalism in promoting the corporate image, in being an authority on the ETRO product as well as in customer satisfaction and loyalty. Moreover, he/she collaborates in achieving the quantitative and qualitative objectives for the Store. RESPONSIBILITIES • Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client, ensuring that every interaction with a client is memorable, • Partner with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs, • Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Etro experience in line with brand strategies, • Manage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to clients, • Drive partnership on the selling floor between sales associates, stock associates and operations team, • Coach “in the moment” and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actions, • Partner with SM to take ownership of Etro's training within the store. Use morning huddles and weekly meetings to constantly reinforce key elements of the Etro Experience through role-play, providing tips and talking through difficulties of individual associates, • Partner with store management to drive goal expectations throughout store, • Resolve difficult customer issues and escalate to management when necessary, • In absence of store management, responsible for processing post-void transactions, authorizing promotional discounts and employee sales, • Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level. Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations, • Assist with the opening and closing of store which includes securing doors, windows and merchandise, successful alarming of store and POS procedures ? Additional duties as required Requirements: Education & Experience • Undergraduate Degree or equivalent experience, • Proficient in Microsoft Office Suite, with strong Excel and Outlook skills, • Ability to react quickly within a fast-paced environment, • Strong communicator with proven ability to interact on a professional level with internal and external individuals, • Ability to build positive, inclusive, and respectful relationships, • Self-motivated, proactive thinker who takes ownership & accountability for actions and outcomes, • Proven ability to drive results, • Excellent organization skills, • Understanding of sales analytics and key performance indicators We are an equal-opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact .

Develop, implement, and oversee a comprehensive Customer Experience (CX) strategy.Collect and manage all of the CX-related data and integrate them into a cohesive CX analysis for actionable insights.Create informative reports based on data analytics and present them to executives and other relevant

Job Description POSITION: Human Resources Generalist DEPARTMENT: Human Resources LOCATION: New York REPORTS TO: Chief Talent Officer & Director of Human Resources SALARY: $60,000 to $70,000 commensurate with experience SCHEDULE: Monday - Friday, 9AM - 5PM DATE: August 2025 OUR CULTURE: At Grand Street Settlement, we believe leaders are made, not born. We operate on auto trust, expecting staff will do their jobs well and continue to grow professionally. We assume the best intentions and give grace whenever needed. Grand Street Settlement is a community, and we strive to make everyone – colleagues and constituents – feel supported and seen. JOB SUMMARY: We are seeking a skilled HR Generalist to join our Human Resources team. The Generalist will be responsible for completing a variety of tasks to support the daily operations of the HR department, including but not limited to, provide administrative support to the department, serve as back-up to payroll, compare HR laws to current policies and procedures, draft templates for HR documents, run analytics reports and work with other members of the department to oversee the hiring, onboarding, and separation process for settlement employees. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Perform a variety of HR tasks related to benefits, employee relations, labor relations, performance management, compensation, payroll, training, and development, • Assist with onboarding and offboarding processes, including facilitating new hire onboarding and completion of employment documents (e.g., I-9, tax forms, union enrollment card), entering new hire info into HRIS, and taking new hire picture ID, • Maintain and update electronic employment records along with information in the HRIS, including salary changes, titles, status updates, and scan paperwork into the HR drive, • Manage and perform onboarding and offboarding processes, including conducting new hire 30-day check-in and exit interviews, and separation letters, • Attend various on-site events such as recruiting, career fairs, or job fairs as assigned, • Serve as a friendly and knowledgeable point of contact for employee questions related to HR policies, benefits, and programs, • Support the HR team in investigating and documenting complaints, reports, or other misconduct, ensuring timely, fair, and legally compliant resolution, • Assist in implementing disciplinary actions, including verbal/written warnings and performance improvement plans (PIPs), and maintain documentation for audit readiness, • Ensure compliance with federal, multiple state, and local employment laws, regulations, and best practices; review policies and practices to maintain legal compliance, • Contribute ideas to improve HR processes and enhance the employee experience, • Travel to settlement work sites and check in with staff and management as needed, • Familiarity with labor relations; understand the different labor unions and contracts, • Run various analytics reports for department team members or the leadership team, • Sort HR incoming/outgoing mail and forward mail to appropriate team members, • Associate’s degree in human resources, Business Administration, or a related field, • 2+ years of experience in an HR Generalist role, with a strong focus on talent acquisition and compliance, • Proficiency in HRIS (e.g., ADP) and MS Office Suite, • Strong understanding of employment laws, regulations, and HR best practices, • Excellent verbal and written communication skills, • High-level customer service skills and a solutions-oriented approach, • Excellent organizational skills with high attention to detail, • Proven ability to manage time effectively and meet deadlines, • Self-motivated with the ability to work independently and take initiative, • High level of professionalism, integrity, and ability to maintain confidentiality, • Generous time off package including 24 vacation days, 4 discretionary days, 12 sick days and 11 paid holidays, • 401K retirement savings plan with 5% employer contribution after one year of service, • Best-in-class health insurance with free dental and vision insurance, • Scholarship and training opportunities, • Employee Assistance Program

Job Description Cresilon® is a Brooklyn-based biotechnology company that develops, manufactures, and markets hemostatic medical devices utilizing the company’s proprietary hydrogel technology. The company’s plant-based technology has revolutionized the current standard by stopping traumatic and surgical bleeds in seconds without the need for extended manual pressure. The company's current and future product lines target veterinary, human trauma, and human surgical applications. Cresilon's mission is to save lives. Learn more about the company at . Description: The Customer Service / Inside Sales Representative is responsible for providing exceptional customer support while driving inside sales of Traumagel, Cresilon’s breakthrough hemostatic technology. This position serves as both the first point of contact for incoming customer inquiries and a proactive sales resource, generating new business through outbound outreach to EMS agencies, hospitals, and trauma centers. The ideal candidate is a confident communicator with strong organizational skills, technical proficiency, and the ability to deliver results in a fast-paced, high-growth environment Responsibilities: Customer Service (Inbound Calls) Inside Sales (Outbound Calls) -Place outbound calls to EMS agencies, trauma centers, and hospitals to introduce Traumagel and generate new business opportunities. -Qualify leads, conduct needs assessments, and convert calls into sales or product demonstrations. -Support the field sales team by setting appointments and nurturing leads. CRM & Data Management -Accurately log all customer interactions, sales opportunities, and account details in CRM systems (Salesforce or equivalent). -Maintain organized account profiles including customer preferences, order history, and competitor insights. -Use analytics and AI tools to prioritize outreach and improve sales efficiency. Operational Support -Process purchase orders and coordinate with internal teams to ensure timely and accurate order fulfillment. -Support sales campaigns, call scripts, and marketing initiatives to drive customer engagement. -Prepare and deliver reports on customer activity, sales pipeline, and performance metrics. Requirements • Bachelor’s degree preferred; equivalent experience considered., • Demonstrated ability to manage both inbound and outbound call activity effectively., • Strong communication, persuasion, and relationship-building skills., • Proficiency with CRM platforms (Salesforce preferred), Microsoft Office Suite, and AI-powered productivity tools., • Strong organizational skills with attention to detail and the ability to manage multiple priorities. Key Competencies • Sales-driven with proven ability to influence and close over the phone., • Excellent verbal and written communication skills., • High emotional intelligence with a customer-first mindset., • Comfortable with technology and data-driven decision-making. BENEFITS • The salary for this role is $65,000, • Paid Vacation, Sick, & Holidays, • Medical, Dental, and Vision Insurance, FSA: Dependent & Healthcare, Commuter & Parking Benefits, Long Term Disability Coverage, • Company Paid Life and Short-Term Disability Coverage, • Work/Life Employee Assistance Program, • 401(k) & Roth Retirement Savings Plan with company match up to 5%, • Monthly MetroCard Reimbursement Cresilon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Cresilon makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Job DescriptionMembership Administrator Location: New York, NY Job Type: Full-time About Us We are the leading trade association serving the corporate loan market, providing advocacy, education, networking, and industry leadership to our members. Our membership includes financial institutions, law firms, buyside/asset managers and service providers involved in the broadly syndicated and private corporate lending market. Position Summary We are seeking a proactive and detail-oriented Membership Administrator to manage and optimize our Salesforce platform in support of membership operations and accounts receivable processes. This role plays a critical part in enhancing member engagement, maintaining data integrity, and ensuring timely and accurate invoicing and payment tracking. This role will serve as a key liaison between the association and its members, supporting engagement, retention, and growth initiatives. A strong working knowledge of Salesforce, including building and customizing reports and dashboards, using Data Loader, and integrating/leveraging third-party applications such as Pardot, is essential for success in this position.Key Responsibilities • Support the full membership lifecycle, including processing applications and assisting with onboarding new members., • Ensure membership data integrity through regular audits, deduplication, and data cleansing efforts., • Oversee invoicing and accounts receivable, including coordination with accounts payable teams and third-party payment portals (Ariba, Coupa, etc.)., • Assist with third-party applications and tools (e.g., Pardot, Fonteva) to enhance business operations., • Collaborate cross-functionally with Sales, Marketing, and Website Administration teams to align Salesforce solutions with business goals., • Develop and implement training programs to enhance Salesforce adoption and efficiency among users., • Stay informed on Salesforce updates, releases, and industry best practices, proactively implementing improvements., • Assist in reporting and analytics, providing actionable insights to support decision-making.Required Qualifications, • Bachelor’s degree, • 2-5 years of membership, administrative or customer service experience. Trade association or financial services industry experience is a bonus., • Strong experience with Salesforce CRM for data management, reporting and process automation., • Strong understanding of accounts receivable processes, including invoicing, payment tracking and collections., • Excellent analytical, problem-solving, and communication skills., • Ability to work independently while collaborating with cross-functional teams., • Customer-focused demeanor with problem solving mindset. Preferred Qualifications, • Experience in accounts receivable or financial operations., • Knowledge of business processes related to membership, sales, and marketing automation., • Experience with third-party tools such as Pardot, Fonteva, or other Salesforce-related applications.Benefits & Perks, • Competitive salary and performance-based incentives., • Comprehensive health, dental, and vision insurance., • 401(k) retirement plan with company matching., • Professional development opportunities, including Salesforce certification reimbursement., • Flexible work arrangements, including remote/hybrid options (two days a week)., • A collaborative and innovative work environment with opportunities for growth., • Salary range: $85,000 - $100,000 annually.If you're a proactive problem-solver passionate about leveraging Salesforce to drive business success, we encourage you to apply! Kiwi Partners is an Equal Opportunity Employer. Kiwi does not unlawfully discriminate in employment opportunities or practices on the basis of actual or perceived age, race, creed, color, national origin, sex, religion, physical or mental disability, medical condition, sexual orientation, gender, gender identity, gender expression, ancestry, marital status, veteran status or other military status, legal alien status or citizenship status, genetic carrier status, genetic information, AIDS or AIDS-related complex or HIV status, being a victim of domestic violence, protected activity (i.e., filing a charge of discrimination, participating in a discrimination proceeding, or otherwise opposing prohibited discrimination),or any other characteristic protected by federal, state, or local law. Powered by JazzHR VAsbRX5ZH6

Job Description This is a remote position. Are you a customer service superstar who excels at communication and problem-solving? ValueAdd Research and Analytics Solutions LLP is seeking a Chat Support Representative to join our dynamic team. In this role, you will be responsible for providing exceptional customer service through chat support, resolving customer inquiries, and ensuring a positive customer experience. Location: United States (Remote) Responsibilities: • Respond to customer inquiries and provide support through chat, • Resolve customer issues in a timely and professional manner, • Ensure high levels of customer satisfaction and retention, • Collaborate with team members to improve processes and procedures, • Excellent communication skills, both written and verbal, • Strong problem-solving abilities, • Ability to multitask and prioritize in a fast-paced environment, • Previous customer service experience preferred, • Proficiency in typing and computer skills If you are passionate about providing top-notch customer service and thrive in a team-oriented environment, we want to hear from you! Apply now to join ValueAdd Research and Analytics Solutions LLP as a Chat Support Representative. Requirements • Excellent communication skills, both written and verbal, • Strong problem-solving abilities, • Ability to multitask and prioritize in a fast-paced environment, • Previous customer service experience preferred, • Proficiency in typing and computer skills

Job Description You could work anywhere. Why us? * Join a pre-IPO startup with capital, traction and runway ($240M funded | 60X revenue growth in 5 years | $2T market size) * Partner with our VP of BizOps & Analytics, Armando La Rocca (ex-BCG, Better) * Disrupt a massive market and take us to a $10B business in the next few years * Be immersed in a talent-dense environment and greatly accelerate your career growth About the opportunity: Jerry is looking for a Senior Associate, Business Operations to join our growing team! We hit a huge milestone in early 2024 by achieving profitability and have ambitious goals for the next few years — scale from 5M to 50M customers and become a $10B business. As a Senior Associate, Business Operations, you will play a key role in championing data-driven decisions across the company’s most critical business initiatives (including carrier growth and development, building new products from 0-1, etc.). As part of the business operations & analytics team, you will leverage advanced machine learning models to conduct in-depth analyses and extract insights that will shape our growth strategies. Jerry is building the first super app to make car ownership affordable and accessible – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 60X and our team to 225 across 6 countries. Here's what an ex-McKinsey teammate has to say about joining Jerry: "I’ve really enjoyed working at Jerry because it’s allowed me to flex the strategy muscles I built at McKinsey while also getting much closer to implementation. Unlike traditional consulting, I’m not just handing off a recommendation — I actually get to own the metrics, design A/B tests, and see how our strategies play out in the real world. Jerry has a deeply data-driven culture. We A/B test everything, and there’s been a big investment in data infrastructure — from clean, well-structured data to a strong data engineering team that supports real decision-making. As a result, the data and BizOps team is seen as a core strategic partner within the company. Another thing I’ve appreciated is the team itself. A lot of people here come from MBB, so I’ve still got the energy, sharp thinking, and high bar that I had at McKinsey — but now I also get to build, test, and iterate on the strategies I help develop. It’s a great mix of ownership, rigor, and impact." How you will make an impact: * Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies * Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies * Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth * Identify opportunities to automate manual processes and optimize operational efficiency Preferred experience: * Bachelor’s degree in a quantitatively or intellectually rigorous discipline * 2-3 years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) OR relevant experience in business analysis/operations * High level of comfort with SQL and/or running complex data analysis Who you are: * You have a framework for problem solving and live by first principles * You are comfortable communicating with audiences varying from front-line employees to the company’s C-suite * You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai: Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market. Compensation Range: $95K - $160K

Job Description Polar Analytics: The All-in-One Data Platform for Consumer Brands 🐻️‍❄️ Polar Analytics simplifies data so brands can make smarter, faster decisions without the complexity of traditional tools. Powerful yet user-friendly, it gives DTC brands the insights they need to scale profitably. 🚀 Our mission? To help indie DTC brands compete and grow—faster and more profitably. What Makes Polar Analytics Unique? 💎 🔥 4,000+ Brands and Growing We’ve scaled to 4,000+ active merchants (Jan 2025) and are on track for 10,000+ this year. 💡 Cutting-edge tech, Built for Simplicity We leverage the modern data stack to deliver enterprise-level insights—without the need for a data team. 💰 Backed by World-Class Investors We’ve raised $28.5M with Frst, Point9, and Chalfen Ventures, a top-tier B2B SaaS investor known for spotting future unicorns early. 👥 A Team of eCommerce Experts Our team brings experience from leading eCommerce SaaS platforms, united by a mission to build the next industry leader. Why this role? * Drive enterprise growth: Own strategic relationships with our highest-value clients, directly impacting company revenue and expansion targets * Shape the future of e-commerce analytics: Join us at a pivotal moment as we transition to an enterprise-focused service model, with significant opportunities for career advancement as our second US-based CSM * Become an e-commerce expert: Get exclusive access to the strategies and data of the fastest-growing DTC brands, building deep expertise in a $24B+ industry while helping shape product development * Own your impact: In a lean, high-performing team, your work directly influences customer lifetime value, retention rates, and company growth trajectory What's the Scope? * Full lifecycle ownership: Own the complete customer journey from implementation through renewal for your entire enterprise portfolio (12k+ ARR accounts), ensuring seamless transitions and maximum value realisation * Strategic onboarding leadership: Lead complex enterprise implementations, working closely with solutions engineers to ensure technical success while focusing on adoption strategies and relationship building * Revenue expansion: Proactively identify and execute expansion opportunities within your portfolio, leveraging product knowledge to upgrade clients to higher-tier plans and new feature sets * Enterprise relationship management: Foster deep, strategic relationships with demanding enterprise clients, managing expectations and serving as their primary advocate within Polar * Retention and renewal strategy: Develop and execute sophisticated retention strategies using both high-touch and low-touch approaches, preventing churn through proactive health monitoring and intervention * Cross-functional collaboration: Partner with support on escalated issues, create tickets, conduct initial investigations, and transform customer problems into scalable solutions with Tech and Product teams * Voice of the customer: Translate enterprise customer needs and feature requests into actionable product roadmap influence, ensuring our platform evolves to meet market demands * Process optimisation: Help build scalable CS practices as we grow, contributing to playbooks and best practices that will support our expanding enterprise customer base This job is made for you if you have: * Enterprise CS expertise: You have 3+ years of B2B SaaS Customer Success experience, specifically with enterprise accounts, ideally in companies that scaled from startup to growth stage * E-commerce/data fluency: You have experience with e-commerce adjacent software, analytics platforms, or data-driven SaaS products, enabling you to quickly understand technical concepts and speak our clients' language * Full lifecycle mastery: You've owned the complete customer journey from implementation through renewal, with proven success in expansion and upsell motions * Sales acumen: You have experience or a strong aptitude for revenue-generating activities, are comfortable with expansion conversations and quota-carrying responsibilities * A high-performance mindset: You thrive in fast-paced environments with sophisticated enterprise clients who have high expectations and complex requirements * Technical communication: You can translate complex technical concepts into business value and aren't intimidated by data, APIs, or technical integration discussions * Startup mentality: You're comfortable with ambiguity, rapid change, and wearing multiple hats in a dynamic team environment where innovation happens quickly * Ownership mindset: You take full accountability for your book of business and proactively solve problems rather than waiting for direction Our Hiring Process 📝 We believe in a structured, fair, and transparent hiring process. While the steps may vary by role, here’s what you can expect: 1. Recruiter Screen (30 mins): A call with our Head of Talent to talk through your current/past experience and your motivations and Tell you more about Polar Analytics., 2. Role Fit Interview (45 mins): Here, you'll meet either the Hiring Manager or a team member of a similar level to discuss your ways of working and understand your skillset and ability for the role., 3. Competency Deep Dive (1 hour): This interview usually consists of a practical element (case study, Presentation, Technical Problem Solving etc) designed to give you a broader understanding of how we drive impact at Polar. This will be with the hiring manager and one other team member., 4. Culture Interview (45 mins): A conversation with one of our Culture Champions. We assess your team fit based on our values (see below). We value your time and effort in the application process, and we aim to provide feedback as quickly as possible. Our Values 🌟 * 🤝 No Ego – We work as a team, valuing everyone’s input. * 🪞 Transparency – Honest feedback and open communication drive our growth. * 🚀 Growth Mindset – We constantly learn, improve, and push for excellence. * 💜 Care for Others – We lead with empathy and put our customers first. * 🔑 Act Like an Owner – We take responsibility and drive the business forward. * 🎯 Driven by Impact – We focus on delivering real value to our customers. Company Perks & Benefits: * 🌎 Choice-First Work Culture – We focus on impact. * 🏖 5 weeks of vacation * 💰 Competitive salary & equity * 💻 Latest MacBook * 🏡 Remote Office Upgrade budget to spend in your first year to ensure you have the best environment possible to work in * 🩺 Private Health Insurance – Based on your location. * 😍 Company-Wide Offsites Every 6 Months – Align on vision and strengthen our team bonds.

Job Description You could work anywhere. Why us? * Join a pre-IPO startup with capital, traction and runway ($240M funded | 60X revenue growth in 5 years | $2T market size) * Partner with our VP of BizOps & Analytics, Armando La Rocca (ex-BCG, Better) * Disrupt a massive market and take us to a $10B business in the next few years * Be immersed in a talent-dense environment and greatly accelerate your career growth About the opportunity: Jerry is looking for a Business Operations Associate to join our growing team! We hit a huge milestone in early 2024 by achieving profitability and have ambitious goals for the next few years — scale from 5M to 50M customers and become a $10B business. As a Business Operations Associate, you will play a key role in championing data-driven decisions across the company’s most critical business initiatives (including carrier growth and development, building new products from 0-1, etc.). As part of the business operations & analytics team, you will leverage advanced machine learning models to conduct in-depth analyses and extract insights that will shape our growth strategies. Jerry is building the first super app to make car ownership affordable and accessible – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 60X and our team to 225 across 6 countries. Here's what an ex-Bain teammate has to say about joining Jerry: “I’ve really enjoyed my time at Jerry. From day one, I’ve owned complex, high-impact problems and have the opportunity to apply structured thinking, deep customer research, and analytics to drive real results. The Data Science & BizOps team is incredibly versatile, and there are no rigid rules on ownership. If you have a strong, data-backed hypothesis, you are given the resources needed to drive projects from start to finish—but what really sets Jerry apart is the talent density. Working with exceptionally sharp, driven teammates has accelerated my growth and made the experience deeply rewarding.” How you will make an impact: * Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies * Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies * Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth * Identify opportunities to automate manual processes and optimize operational efficiency Preferred experience: * Bachelor’s degree in a quantitatively or intellectually rigorous discipline * 1-3 years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) OR relevant experience in business analysis/operations * High level of comfort with SQL and/or running complex data analysis Who you are: * You have a framework for problem solving and live by first principles * You are comfortable communicating with audiences varying from front-line employees to the company’s C-suite * You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai: Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market. Compensation Range: $73K - $125K

Job Description Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role: As the Strategic Customer Success Manager, Enterprise, you will lead and manage the relationships between Global Relay's marquee customers! The Strategic Customer Success Manager, Enterprise engages in ongoing account management, reconciliation, upselling, and providing world class customer service. You will work closely with internal stakeholders to provide a single interface for customer inquiries. Additionally, you will be tasked with organizing and executing special projects across the Customer Success team. Your responsibilities: • Provide world class service in handling and resolving customer enquiries, • Work with Global Relay departments, including Sales, Legal, Accounting, Provisioning, and Customer Support to solve critical customer issues, • Understand and explain features and benefits of Global Relay services, • Identify sales and upsell opportunities to existing customers, • Manage the ongoing relationship between Global Relay and enterprise accounts by developing strong relationships, • Assess, clarify, and validate customer needs on an ongoing basis to accomplish land and expand goals, • Leads and manages the relationship between Global Relay and clients that fall under the Major Accounts Program (MAP) and other high priority existing customer base, • Organize, and track projects and campaigns to executed by the greater Customer Success team, • Conduct phone prescreening phone interviews of potential employees then recommend to the team lead, • Degree or Diploma and/or 3+ years of account management or customer service-related experience, ideally in the information technology sector with an understanding of cloud solutions, • Demonstrates ability to assess customer needs and deliver appropriate solutions, • Professional business manner with the ability to comfortably interact with various executive business levels, • Proven ability to effectively manage time, workload and shifting priorities in a fast-paced environment with a strong attention to detail, • Excellent verbal and written communications skills, • Previous direct experience with Salesforce or other CRM system is highly desirable, • Resourceful with strong problem-solving skills, • Enthusiastic, strong worth ethic and positive attitude Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage, and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, and a 401(k)-retirement plan with company contribution matching. This role is also eligible for a commission structure. For employees at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team! Base salary$90,000—$125,000 USD What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it's flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home. To learn more about our business, culture, and community involvement, visit .

Job Description Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role: As the Global Customer Success Manager, you will manage the relationship between Global Relay and clients that are designated "Enterprise." You will engage in ongoing account management, reconciliation, upselling, and building trusted advisor relationships, including Global Relay's largest customers, which entails strategic account engagement as well as collaboration across multiple cross-functional teams. Your responsibilities: • Be a trusted advisor to executive customer stakeholders effectively uncovering and driving towards business outcomes and customer value, • Create and drive strategy to achieve revenue growth for top accounts, • Mitigate and manage risk; look for and execute on opportunities to drive growth in customer engagement, • Drive achievement of gross revenue retention, upsell, and multi-year renewals by driving renewal strategy and conversations, • Own overall customer relationships and drive engagement and adoption, mine data to effectively measure value, unearth and mitigate risk, and create customer advocacy, • Deepen depth/breadth of customer relationships across multiple business units and geographies including building champions across executive stakeholders, • Work successfully with a wide variety of cross-functional internal partners to advocate for and resolve customer issues, • Build account plans and execute on strategy for growth and risk on account(s), • Assess, clarify, and validate customer needs on an ongoing basis to accomplish land and expand goals, • Leads and manages the relationship between Global Relay and top customer accounts, • Contribute to process improvements and to help the team continue its evolution of what makes an excellent customer success organization, • Able to lead and organize projects and campaigns relevant to the customer and to the Customer Success organization, • 7+ years of account management or customer success experience, with large, enterprise-level accounts in compliance, finance, or SaaS with strong understanding of SaaS solutions, • Education in a relevant field, preferrable with a master's degree, • Demonstrates ability to assess customer needs and deliver appropriate solutions, • Strategic mindset and ability to engage and build trust with executive stakeholders, • Excellent verbal and written communications skills, • Resourceful with strong problem-solving skills, • Enthusiastic, strong worth ethic and positive attitude Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching. For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team! Base salary range$120,000—$180,000 USD What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it's flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home. To learn more about our business, culture, and community involvement, visit .

Job Description This position is posted by Jobgether on behalf of Calm. We are currently looking for a Mid-Market Customer Success Manager in Minnesota (USA) or New York (USA). Take the lead in helping organizations boost employee well-being by driving adoption of an innovative mental health and wellness platform. In this role, you’ll manage a large portfolio of mid-market accounts, guiding clients through onboarding, engagement, and renewal. You’ll collaborate closely with HR leaders, internal teams, and cross-functional partners to implement wellness strategies that deliver meaningful impact. If you thrive in fast-paced environments and love building long-term client relationships, this is your opportunity to make a difference. Accountabilities: • Manage a portfolio of 70+ mid-market customer accounts, focusing on engagement, retention, and renewal., • Build strong relationships with client stakeholders, acting as their strategic advisor and internal advocate., • Lead implementation calls, business reviews, and renewal discussions, driving tailored engagement strategies., • Analyze adoption data and collaborate with clients to align on wellness goals and KPIs., • Own the end-to-end renewal process, including pricing, quotes, and forecasting., • Identify at-risk accounts and proactively address issues such as low usage or limited sponsorship., • Support Calm Health implementations through technical configuration and coordination with internal teams., • Minimum 3 years in Customer Success, Account Management, or a similar client-facing role., • Experience handling renewals, including pricing discussions and forecasting., • Excellent organizational skills and ability to manage multiple tasks across a dynamic book of business., • Strong communication skills—verbal, written, and presentation—with a customer-centric approach., • Comfortable using Salesforce and analytics tools like Tableau to track engagement and performance., • Collaborative and proactive team player with a “roll-up-your-sleeves” mentality., • Bonus: Experience in healthcare, benefits, or wellness tech environments, and exposure to project/change management., • Competitive salary range: $97,200–$148,500 OTE, depending on location and experience., • Equity grant and 401(k) plan., • Flexible time off policy with additional paid holidays., • Comprehensive health, dental, and vision coverage., • Remote-first work structure with consideration for candidates based in New York City or Minneapolis., • Inclusive and purpose-driven team culture focused on well-being and impact. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.

Drive the development and execution of new enterprise SaaS marketing strategy Drive the development and execution of new downstream digital marketing strategy Manage development of new branding and positioning Collaborate with our data team to design customer segmentation and analytics platforms Man

Job Description Client Solutions Manager Overview: • The Client Solutions Manager will leverage their knowledge of online media, communication and relationship building skills, and analytical abilities to provide campaign intelligence and campaign strategy consultation, including identifying areas where we can provide more value to our clients. The Client Solutions Manager will be measured by their ability to build, cultivate, and partner with our clients as well as their ability to drive incremental revenue. The Client Solutions Manager is a nimble team player who is comfortable managing multiple clients, campaigns, and projects concurrently., • Location - New York City, NY or San Francisco, CA, • Hybrid Work Schedule – 2-3 days/weekResponsibilities:, • Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer challenges, • Partner with cross-functional teams across Insights, Marketing, Media Operations, etc. to collaborate on campaign activation and drive toward client goals, • Be a consultative seller to renew and grow client investments, • Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are achieved, • Consult and own all aspects of the client’s media campaigns including targeting, implementation, creative and content quality, optimization, performance, and proving ROI through campaign insights, • Apply rigor and use technology to design account plans to meet revenue goals, • Support customer communication and education including a best-in-class onboarding experience and ad hoc platform education needs, • Drive new product adoption and partner technology integration to enable client success and efficiency, • Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are metBasic Qualifications:, • 3+ years of experience in advertising, sales, marketing, consulting, or media, • 2+ years of auction based or programmatic campaign management and optimization experience (i.e. Google Ads, SEO/PPC, ad exchange/trading desks)Preferred Qualifications:, • BA/BS degree or equivalent practical experience, • Ability to work with MS Office Suite (PowerPoint, Excel, Google Docs), • Demonstrated experience with Sales Force or relatable ticketing systems, • Demonstrated analytical background and experience with statistical analysis, return on investment modeling, and advertising / media analytics, • Ability to think strategically with a proven track record of achieving results by connecting a customer’s pressures with data-driven products and solutions., • Demonstrated understanding of internet advertising technology and marketing automation, • Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision, • Ability to work independently and collaborate cross-functionally, • Demonstrated commitment to understanding and prioritizing the needs of the customerSuggested Skills:, • Stakeholder Management, • Sales Force, • Google DocsCompensation:, • $30.96 - $38.70/hr. (W2/Non-Exempt)Req# 16064

Job Description Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role: The Senior Customer Success Specialist (SCSM) leads and manages the relationship between Global Relay and its existing mid-size customer base. Taking ownership over a specific set of high-profile accounts, SCSM engage in ongoing account management, reconciliation, upselling, and customer service. The SCSM works closely with internal Global Relay teams to provide a single interface for customer inquiries. Your responsibilities: • Provide world class service in handling and resolving customer enquiries., • Work with Global Relay departments, including Sales, Legal, Accounting, Provisioning, and Customer Support to solve critical customer issues., • Update and maintain Salesforce CRM., • Understand and explain features and benefits of Global Relay services., • Identify sales and upsell opportunities to existing customers., • Act as the main point of contact for inbound customer calls to establish strong customer relations., • Manage the ongoing relationship between Global Relay and mid-size accounts by developing strong relationships., • Act as an overflow contact for inbound customer calls establish strong customer relations., • Assess, clarify, and validate customer needs on an ongoing basis to accomplish land and expand goals, • Manages the relationship between Global Relay and clients that fall under the major Umbrella classification and other high priority existing customer base., • Degree or Diploma and/or 2+ years of account management or customer service-related experience, ideally in the information technology sector with an understanding of cloud solutions, • Demonstrates ability to assess customer needs and deliver appropriate solutions, • Experience landing and expanding major global accounts, • Professional business manner with the ability to comfortably interact with various executive business levels, • Proven ability to effectively manage time, workload and shifting priorities in a fast-paced environment with a strong attention to detail, • Excellent verbal and written communications skills, • Previous direct experience with Salesforce or other CRM system is highly desirable, • Resourceful with strong problem-solving skills, • Enthusiastic, strong work ethic and positive attitude Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching. For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team! Base salary range$80,000—$120,000 USD What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it's flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home. To learn more about our business, culture, and community involvement, visit .

Job Description Polar Analytics: The All-in-One Data Platform for Consumer Brands 🐻️‍❄️ Polar Analytics simplifies data so brands can make smarter, faster decisions without the complexity of traditional tools. Powerful yet user-friendly, it gives DTC brands the insights they need to scale profitably. 🚀 Our mission? To help indie DTC brands compete and grow—faster and more profitably. What Makes Polar Analytics Unique? 💎 🔥 4,000+ Brands and Growing We’ve scaled to 4,000+ active merchants (Jan 2025) and are on track for 10,000+ this year. 💡 Cutting-edge tech, Built for Simplicity We leverage the modern data stack to deliver enterprise-level insights—without the need for a data team. 💰 Backed by World-Class Investors We’ve raised $28.5M with Frst, Point9, and Chalfen Ventures, a top-tier B2B SaaS investor known for spotting future unicorns early. 👥 A Team of eCommerce Experts Our team brings experience from leading eCommerce SaaS platforms, united by a mission to build the next industry leader. Customer Support @ Polar Analytics Customer Support at Polar is where empathy meets expertise. Our team ensures thousands of DTC entrepreneurs get the data insights they need to grow their brands, while building scalable support systems that evolve with our rapid growth. You'll be the voice of our customers internally and the face of Polar externally, working alongside a passionate team dedicated to making eCommerce data accessible and actionable. Why This Role? • Empower entrepreneurs daily - Help thousands of DTC brands unlock growth through data, with solutions they rely on every single day to make critical business decisions, • Join our explosive growth story - Be part of one of the most exciting moments in our journey as we scale, backed by proven product-market fit and 100+ 5-star Shopify reviews, • Master the DTC ecosystem - Get insider access to the fastest-growing consumer brands (from $1M to $1B revenue) and become a knowledge expert in eCommerce, data analytics, and emerging industry trends, • Shape our support evolution - Lead the transformation from reactive support to proactive, scalable systems that anticipate customer needs and drive product improvements What's the Scope? • Multi-channel customer advocacy - Manage customer requests across Intercom, Slack, and email with exceptional response times (≤15 minutes) and resolution quality (≤2 days), maintaining 95%+ CSAT scores, • Technical problem-solving leadership - Triage and prioritise tickets in Jira, handle Level 1 support issues independently, and collaborate seamlessly with engineering teams on Level 2 escalations with comprehensive context and documentation, • Build scalable support infrastructure - Create self-serve documentation, FAQ content, diagnostic tools, and automated solutions that help customers solve problems independently as we scale to support thousands of brands, • Process optimisation and innovation - Identify bottlenecks in current support workflows, propose data-driven improvements, and implement systems that reduce ticket volume while improving customer satisfaction, • Voice of the customer champion - Transform customer feedback into actionable product improvements, working directly with Tech and Success teams to influence our product roadmap and feature prioritisation, • Knowledge transfer and training - Develop internal documentation, train team members on complex product features, and contribute to our growing knowledge base that serves both customers and internal teams This job is made for you if: • You're passionate about eCommerce and data - You understand the DTC landscape, get excited about helping brands make data-driven decisions, and can speak confidently about metrics like CAC, LTV, ROAS, and conversion optimisation, • You have proven B2B SaaS support experience - Previous customer-facing experience in early-stage startups or small companies with hands-on, scrappy environments where you've worn multiple hats and driven process improvements, • You excel at structured, clear communication - Exceptional written and verbal English skills with the ability to explain complex technical concepts simply, provide detailed context in escalations, and maintain professional correspondence across all channels, • You have strong technical curiosity - Bachelor's degree or equivalent in business/engineering, comfort with data concepts, willingness to learn SQL basics, and ability to troubleshoot technical issues independently, • You thrive with ownership and strategic thinking - Ready to take our US support operations to the next level with proactive improvements, systematic problem-solving, and big-picture thinking that considers broader organisational impact We believe in a structured, fair, and transparent hiring process. While the steps may vary by role, here’s what you can expect: 1. Recruiter Screen (30 mins): A call with our Head of Talent to talk through your current/past experience and your motivations and Tell you more about Polar Analytics., 2. Role Fit Interview (45 mins): Here, you'll meet either the Hiring Manager or a team member of a similar level to discuss your ways of working and understand your skillset and ability for the role., 3. Competency Deep Dive (1 hour): This interview usually consists of a practical element (case study, Presentation, Technical Problem Solving etc) designed to give you a broader understanding of how we drive impact at Polar. This will be with the hiring manager and one other team member., 4. Culture Interview (45 mins): A conversation with one of our Culture Champions. We assess your team fit based on our values (see below). We value your time and effort in the application process, and we aim to provide feedback as quickly as possible. Our Values 🌟 * 🤝 No Ego – We work as a team, valuing everyone’s input. * 🪞 Transparency – Honest feedback and open communication drive our growth. * 🚀 Growth Mindset – We constantly learn, improve, and push for excellence. * 💜 Care for Others – We lead with empathy and put our customers first. * 🔑 Act Like an Owner – We take responsibility and drive the business forward. * 🎯 Driven by Impact – We focus on delivering real value to our customers. Company Perks & Benefits: * 🌎 Choice-First Work Culture – We focus on impact. * 🏖 5 weeks of vacation * 💰 Competitive salary & equity * 💻 Latest MacBook * 🏡 Remote Office Upgrade budget to spend in your first year to ensure you have the best environment possible to work in * 🩺 Private Health Insurance – Based on your location. * 😍 Company-Wide Offsites Every 6 Months – Align on vision and strengthen our team bonds.

Job DescriptionDescription:IT Field Services Technician / ServiceNow CSM AnalystNew York, NY About the Position: We are looking for a motivated Field Services and Performance Analyst to join our New York City team. This role focuses on managing and enhancing the ongoing integrations and providing support to the department's Dashboards. This role will support omnichannel improvements and capabilities for our ServiceNow Live Agent. Additionally, the resource will work on customer channels via the website, social media, and any interactions via the CSM Platform. This role will support IT Asset Management (ITAM) and Performance Analytics (PA), as well as part-time setting aesthetics. This position offers excellent growth opportunities for Techs looking to advance their career and expertise in a specific field while gaining hands-on experience across multiple IT areas. Schedule: Monday through Friday, 9:00 am - 5:30 pm (on site), Saturdays / Sundays (remote, on call as needed) Your Role: PaaS and Infra Administration: • Maintain Items, Catalogs, and Knowledge, and continually improve services and incident analytics for our Service Desk., • Will maintain client dashboards [Clinical Data and IT], providing real-time analytics [PBI to ServiceNow., • Maintenance and continuous improvement of Mobile UI Agent and Now Applications, and in addition to building a New Customer NOW application., • Learn and dive deep into the ServiceDesk operation numbers, to be able to report to the company and perform quick workarounds during high-impact incidents and drive faster resolution to reduce the business impact., • Will Update Current Company Status – Business Operations Statuses – to Report Plan Changes, Outages and Unplanned Changes., • Demonstrate and provide – Hourly Updates to provide status to Ongoing Problems, Incidents, and workarounds, demonstrating Progress eliminating re-incidence., • Will assist with maintenance of Customer Platform Databases and Tables, to improve success rates for our case management – summarization AI platform., • Will work with Design and IT, HR, Finance to improve customer service portals, and knowledge bases., • Join Workshops with Platform techs and help to organize and maintain focus for automating various forms of notifications and communication workflows., • Will be managing a comprehensive asset lifecycle from procurement to disposal, including asset control and depreciation – Status, State, ., • Understand how to create Models and Products, as well to and Manage Purchase Orders., • Automate SN web and agent applications, and coordinate asset tracking transitions based on event triggers., • Support field services operations, including workstation deployment and maintenance., • Overview and assist with hardware installation, cable management, and desk minimalist setup., • Record and maintain asset compliance and optimize software licensing automation., • Help with the support of Microsoft Intune device management operations and integrations with ServiceNow., • Collaborate with Network teams during incidents. Assist Cisco network engineers when necessary to physically access the hardware. Help with monitoring, reporting major incidents, guaranteeing that problems are escalated accordingly, and providing analytical insights into incident impact., • Coordinate video conferencing setups and system support for the ongoing meeting rooms, ensuring minimal cables and hardware look, in addition to keeping them running smoothly., • Help and eager to learn and support CAs and PKI, SCEP deployment processes., • Some experience with ServiceNow (administration, configuration, or business analytics), • Eager to Learn ServiceNow and Microsoft Intune integrations., • ITIL Frameworks are our most recommended knowledge -required, • Knowledge of PKI, certificate authorities, and SCEP protocols, • Hardware and Software Asset Lifecycle, • Strong analytical and problem-solving skills., • Excellent communication and documentation abilities, • ServiceNow/ ITIL certification, • Experience with Microsoft Intune and Cisco platforms, • ITAM experience and software asset management knowledge, • Basic networking knowledge (cabling, access points), • CompTIA A+ or equivalent technical certification The base rate of pay for this position is $55,000 - $65,000 per year. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions. Benefits: • Comprehensive benefit package, • Paid Time Off (which increases after 1 year with Mountainside), • Paid holidays including a Multicultural Holiday, • 401(k) with employer matching Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success. Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC. Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.Requirements:

If you're a motivated individual with a sense of accountability, resiliency, and a dedication to providing exceptional customer service, we encourage you to get in touch with us. We integrate systems, offer energy-efficient equipment and support services, and provide building analytics to help custo

Job DescriptionAbout Devpost Devpost's mission is to inspire the world's developers to build great software. Developers consider us their go-to site for discovering and competing in the world’s software competitions (hackathons) both inside and outside of their organizations. Millions use Devpost to learn, be creative, collaborate, and earn prizes and recognition. Customers who trust us to inspire developers include Amazon, Google, Microsoft, Meta, Docusign, Snap, many startups, non-profits, and more. About This Position As part of the Project Management and Customer Success team, you will be a key contributor to delighting customers and running hackathons. The employee will plan and manage unique hackathons with a variety of clients, adapting to their goals and initiatives. They'll play an important role in ensuring customer success and creating hackathon experiences for Devpost users. Responsibilities: • Serve as the primary point of contact for a portfolio of customers ranging from small to large high-profile organizations., • Onboard and train customers to use the Devpost platforms., • Engage with customers to assess their satisfaction, usage, and identify opportunities for expansion across both Devpost platforms., • Create and execute internal and customer-facing project plans covering the set-up, implementation, execution, monitoring, and closing of hackathons., • Develop reports and insights for customers that align with their goals using data., • Frequently coordinate with sales, marketing, developers, and user support to ensure successful customer and hackathon outcomes., • Create and review website copy and other deliverables related to hackathons., • Use the Devpost platforms to create and manage hackathon content., • Over time, become a hackathon expert and advise customers on best practices., • Handle various hackathon-related administrative tasks and ensure task deadlines are met., • Create and/or improve processes and best practices related to customer and hackathon management. Requirements: • Have 2 - 5 years experience of customer success or client-facing project management experience., • Excellent written and verbal communication skills, with the ability to make clients feel comfortable and receptive to suggestions., • Passion for helping others and a strong enjoyment of managing projects and exceeding client expectations., • Adaptability to schedule changes and stressful situations, with the ability to de-escalate effectively., • Responsible, detail-oriented, and well-organized, with a knack for keeping others organized., • Work well with remote teams and are loved by people who have worked with you., • Have the ability to thrive in a startup culture where priorities are clear but freedom is given to own your own work., • Eager and able to learn new platform features and technical skills to support client needs, including troubleshooting and implementing custom solutions. Bonus Points: • Experience with Clickup, Discord, Slack, Google Analytics, CSS, Google Docs and Sheets., • Familiarity with technical language to be able to communicate effectively with our clients and hackathon participants., • Experience as a high touch customer success manager at a Saas company., • Experience managing or participating in hackathons. Perks: • Salary is commensurate with experience., • Stock options., • Full health, vision, and dental., • $2K annual personal education and conference budget., • Vacation when you want it. If this sounds like the perfect fit for you, please send us your resume and a cover letter telling us why you'd be a great candidate.

Job Description At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. Founded in Los Angeles, we are a small, but growing team of hardworking, highly motivated individuals. Our core product, Nliven, is a a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”. About The Role The Ticketing Services Manager helps ensure clients receive exceptional service. This role is responsible for handling and resolving client queries, developing strategies for improving Ticketing Services, training other Ticketing Services staff, and maintaining business relationships with existing clients. This position will help bring new clients on board and implement new client installations, including hardware such as printers, scanners, and payment terminals. They are also responsible for maintaining close collaboration with Product, Engineering, and Sales teams to resolve issues and communicate product updates. This position reports directly to the Director, Ticketing Services. This position is full-time and hybrid. Although this is largely a remote role, there will be times where you will be expected to come into the office. Candidates must be located in the NY Tri-State area within one of the following states: Connecticut, New Jersey, New York. Candidates should have the ability to work flexible hours, including evenings, weekends, and holidays, to support client events, with participation in an on-call rotation for urgent issues. Candidates may also be required to travel. About You • You are passionate about delivering exceptional client service and thrive in a role where building relationships is just as important as solving problems., • You bring proven experience in client management or customer support, with a knack for troubleshooting issues and guiding clients through complex systems., • You are highly organized, detail-oriented, and comfortable juggling multiple priorities in a fast-paced environment., • You are a collaborative worker who enjoys coaching others and working cross-functionally with Product, Engineering, and Sales to ensure client success.What You'll Do, • Adopt and execute the company’s client management processes and functions., • Provide leadership to the Ticketing Services team, ensuring customer success and growth objectives align with overall business goals., • Serve as a primary support resource for clients, answering questions and providing information about TixTrack’s Nliven and TixTrack Pro products., • Log, track, and respond to high-level client support calls and emails in a timely and professional manner., • Assist with escalated issues arising from system bugs and functionality problems., • Troubleshoot escalated issues related to system bugs or functionality concerns, escalating to the Product department when fixes require prioritization in a sprint., • Collaborate with other departments to escalate and resolve client needs quickly and effectively., • Build and maintain strong client relationships by proactively checking in, following up on active items, and addressing potential concerns., • Identify potential Ticketing Services concerns and take proactive measures to address them., • Support new client installations, including the specification, configuration, and setup of ticketing hardware (printers, scanners, payment terminals)., • Help successfully onboard and train new clients on the Nliven and TixTrack Professional systems., • Create and develop new seating maps for clients, as necessary, and assist with large on-sales., • Support ongoing set-up, configuration, and monitoring of venues, productions, and promotions on behalf of TixTrack’s clients., • Maintain a comprehensive working knowledge of TixTrack’s Nliven and TixTrack Pro products including all new software updates that are released. • Bachelor’s degree in Business or a related field., • 5+ years of proven client relationship management or customer service experience., • 2+ years of experience in ticketing preferred, • Familiarity with ticketing hardware (e.g., Boca printers, scanners, terminal payment devices) preferred., • Knowledge of HTML, custom CSS, or Google Analytics/Tag Manager is a plus., • Ability to work flexible hours, including evenings, weekends, and holidays, to support client events, with participation in an on-call rotation for urgent issues. Essential Skills • High service orientation with a focus on supporting internal and external stakeholders., • Self-motivated and resourceful, able to work independently while managing multiple priorities., • Excellent oral and written communication skills., • Strong interpersonal, analytical, decision-making, and problem-solving abilities., • Exceptional attention to detail with strong organizational and time management skills., • Effective leadership and team management skills. Tools You’ll Use • Google Suite, • Microsoft Office, • Slack, • Zendesk, • Atlassian Suite, • Tableau, • StripeWhat We Value Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. How We Work Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. What We Offer • Base annual salary range of $26.44/hr - $40.87/hr ($55,000 - $85,000 est. annually), commensurate with experience., • Annual bonus based on performance and company success, • 100% paid medical, dental and vision benefits for employee and dependents, • Company-paid life insurance, • Traditional and Roth 401k plans, • Paid parental leave, • Learning & development opportunities, • Flexible scheduling, • Up to $300 reimbursement for initial equipment to set up hybrid work environment, • Generous PTO and holiday schedule Right to Work Poster Notice of E-verify Participation Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing .

Job Description Who We Are: Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground up. We're looking for bright, talented people who are excited about innovation, growth, and the exciting world of Relationship Commerce. If you're motivated by a desire to solve problems and deliver groundbreaking insights and solutions you'll fit in perfectly! About the Role: Working on the Customer Success Team requires a passion for building solid client relationships and becoming our customers' most valuable partner. We are a close-knit team that takes pride in our work and loves working together. We are customer-obsessed and are willing to go the extra mile for our merchants. The Customer Success Manager owns the post-sales experience and works directly with our customers to understand their business and partner with them to ensure their success. As a Customer Success Manager, you will use your consultative and relationship-building skills to deliver strategic recommendations, best practices, and expertise to our clients. Are you ready to join us? What You Will Do: • Develop a deep understanding of your customers' businesses, including their objectives and success criteria for a relationship commerce program and how it fits into their long-term and short-term goals, • Understand your customer's organizational landscape, identify key stakeholders, and build solid relationships with client operating partners, • Anticipate customer needs, identify key activities needed to push results, recognize interdependencies, and develop and manage project plans to ensure delivery of timely, high-quality customer programs and excellent customer service, • Educate customers on best practices and advise on strategies and tactics to steer relationship commerce program KPIs and exceed their business objectives, • Conduct comprehensive business reviews that demonstrate a deep understanding of your customer's subscription program goals and results and provide data-backed recommendations that will maximize program results, • Participate in and provide guidance for innovative cross-functional projects for your customer, • 3-6+ years of customer management/vendor management experience ideally with some experience working in SaaS retail-tech or mar-tech, • Experience project managing complex initiatives and campaigns from inception to launch to evaluation and optimization, • Outstanding communication, interpersonal, and presentation skills, • Experience in web-based business or retail industry experience that includes e-commerce on major platforms such as Shopify, Salesforce, BigCommerce and Magento, • Desire to go beyond the basics and bring new ideas and thinking to Ordergroove and our clients, • Optimistic, able to face challenging problems with enthusiasm, with a willingness to roll up your sleeves to get the job done, • An ability to manage competing priorities in a fast-paced environment, • Excellent work ethic, team player, resourceful, and a positive 'can-do' outlook, • Advanced skills in Google Suite About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including L'Oreal, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove's powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year-over-year new business growth and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO, a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop, and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable, and competitive compensation structure for the roles on our team. The total compensation range (base + quarterly bonus) for this role is between $140,000 and $165,000 depending on experience plus equity.

Job DescriptionCompany Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to work towards their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description As a leader in consumer data and identity-based marketing solutions, Experian Marketing Services is improving the business and consumer experience by offering a complete identity solution. We're doing so through a clearer view across the digital customer buying journey and with acquisitions of leading AdTech and MarTech providers with the most recent being Audigent, the leader in sell-side data and curation The Customer Success Manager, Financial Services Vertical will meaningfully contribute to EMS's commercial team managing client relationships such as banks, credit unions, and other financial institutions to guide successful partnerships driving revenue across the business. • Manage end-to-end customer relationships across a portfolio of customers using Experian's Consumer Sync and Consumer View products, • Work with and support your assigned Account Director on a set of named strategic accounts to drive continued growth and success, • Responsibilities include client management, education, contract negotiation, and daily support, • Key metrics for success are customer renewal rate, revenue retention rate, upsell/cross-sell rate, and customer satisfaction, • Work with your counterparts across solutions engineering, operations, billing, and finance to ensure continuity across the business, • Communication with clients is frequent - includes weekly status calls with and occasional travel to client locations., • Gather industry information within assigned portfolio. Including subscribing to industry newsletters, trade magazines., • Develop relationships across all client/prospect base and internal departments., • Cast wide and deep net at existing clients – know how to navigate organizations, ask for introductions and help; promote EMS across many use cases at client., • You will report to the Sales DirectorQualifications, • Bachelor's Degree or equivalent experience, • 5+ years sales/marketing experience required; Minimum 3 years' experience as a Partner Manager, Customer Success Manager, or Account Manager, • Experience managing portfolio of revenue between $5 - $15M+ annually, • Experience managing financial service clients such as: Credit Unions, Central Banks, Regional Banks, Housing and Mortgage companies, Wealth Management Firms, and Fintech., • Experience in customer service. Experience developing client relationships, • Experience organizing and prioritizing your own tasks and managing a large project portfolio with varying levels of details, • Ability to analyze data and present industry specific insights to clients, • Genuine curiosity and experience with ad tech and marketing and drive to grow career in this industry, • Ability to travel – approx. 25% of time Additional Information Benefits/Perks: • Great compensation package and bonus plan, • Core benefits including medical, dental, vision, and matching 401K, • Flexible work environment, ability to work remote, hybrid or in-office Want to see what life at Experian is really like? Explore Experian Life on social or visit our Careers Site. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity. Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. Innovation is an important part of Experian's DNA and practices, and our inclusive workforce allows everyone to succeed and bring their whole self to work. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Remote