647 Best customer analytics Jobs in New York, NY (April 2025)

Project Manager (DOB Expediter) Responsibilities: · Complete DOB filings in DOB NOW system and other applications with other city agencies to obtain approvals for Alterations, ALT-CO, New Building filings. · Track, coordinate and manage multiple active Alt-CO, New Building, Alteration projects and review for approvals and disapprovals. · Close out open applications, coordinate the dismissal of violations, file PAA - Post Approval Amendments · Schedule and prepare for Plan Examiner Appointments with DOB · Review DOB filings to complete all the necessary forms to obtain sign off – Letter of Completion, withdrawals, PAA – Post Approval Amendments, waivers and reinstatements. · Provide clients with weekly reports and status updates of each filing · Create, communicate and execute filing/approval strategies with clients and co-workers. Experience Requirements: · Preferably CLASS 2 – Code & Zoning Representative License; minimum CLASS 1 – Filing Representative. · Strong ability to read and interpret architectural and engineering drawings. · Knowledge of DOB BIS, DOB NOW Build, DOB Inspections, and other NYC Department of Buildings systems. · Excellent problem-solving and analytical skills in code and zoning matters. · Strong technical, interpersonal, written, and verbal communication skills. · Two to four years of expediting experience Education & Qualifications: · Associate or bachelor’s degree in a related field (preferred). · Two to four years of expediting experience. · Strong proficiency in Microsoft 365 applications, including Excel, Outlook, and other relevant software. · Exceptional time management and prioritization skills. · Outstanding customer service and professionalism. Work Type: Full-Time Work Schedule: Monday to Friday, 9 AM to 5 PM Work Location: In office

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We are seeking a detail-oriented and knowledgeable MCA Debt Specialist to join our team. In this role, you will be responsible for managing and resolving debt-related issues for clients, ensuring compliance with relevant regulations, and providing exceptional customer service. The ideal candidate will possess strong analytical skills and a solid understanding of financial processes. Duties Analyze client accounts to identify outstanding debts and discrepancies. Utilize financial software to track payments, manage accounts receivable, and handle accounts payable efficiently. clients in understanding their financial obligations. Communicate effectively with clients to explain debt resolution options and payment plans. Maintain up-to-date knowledge of industry regulations and best practices related to debt collection and management. Prepare reports on account status and provide recommendations for improving financial processes. Requirements Certification as a Debt Specialist or relevant financial certification preferred. Strong mathematical skills with the ability to analyze financial data accurately. Ability to use accounting software and financial management tools. Experience in revenue cycle management, accounts payable, and accounts receivable is a plus. Excellent communication skills, both verbal and written, with a customer-focused approach. Ability to work independently as well as part of a team in a fast-paced environment. Strong attention to detail and organizational skills are essential for success in this role. Excellent negotiation skills required

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NYC Water Cruises Pier 36

Social Media Director

We are seeking a dynamic and innovative Social Media Director to lead and elevate our brand’s presence across all social platforms. As the Social Media Director, you will be responsible for developing a comprehensive social media strategy, creating engaging content, managing our social media team, and driving results that align with business objectives. You’ll be the voice of our brand online, working to increase visibility, enhance audience engagement, and grow our follower base. This role requires a strategic thinker with a passion for digital marketing, creativity, and proven experience in social media management. Key Responsibilities: Develop and implement the overall social media strategy to support brand awareness, engagement, and lead generation. Lead a team of social media managers, content creators, and designers to produce compelling content across platforms (Instagram, Facebook, Twitter, LinkedIn, TikTok, etc.). Create and curate high-quality, engaging content (visuals, videos, and copy) that aligns with brand identity and resonates with target audiences. Manage day-to-day social media activity, including content posting, audience interaction, and community engagement. Monitor, analyze, and report on the performance of social media campaigns, adjusting strategies to improve results and meet KPIs. Stay current on emerging social media trends, tools, and best practices to keep the brand competitive and relevant. Collaborate with cross-functional teams, including marketing, PR, and customer service, to ensure a cohesive brand message. Manage social media advertising budgets, including campaign planning, execution, and optimization. Develop influencer marketing strategies and partnerships to extend brand reach and drive growth. Engage with followers, respond to comments, and manage any social media crises or issues that arise. Continuously analyze social media insights and data to make informed decisions and recommendations. Qualifications: Bachelor’s degree in Marketing, Communications, or related field. 5+ years of experience in social media management, with a track record of success in growing and engaging audiences. Proven leadership experience managing social media teams. In-depth knowledge of social media platforms, analytics tools, and advertising strategies. Strong understanding of digital marketing, content strategy, and audience segmentation. Exceptional communication, copywriting, and editing skills. Creativity with a sharp eye for design and attention to detail. Ability to work in a fast-paced, collaborative environment. Experience with influencer marketing and building partnerships. Strong analytical skills with the ability to interpret data and turn insights into action. Experience in managing social media ad campaigns and budgets. Benefits: Competitive salary Health, dental, and vision insurance 401(k) with company match Flexible working environment Opportunities for professional development and career growth

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