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The Customer Lifecycle & Retention Marketing Manager will drive engagement and retention across Elsevier's growing portfolio of direct-to-researcher (D2R) products, starting with ScienceDirect AI, our new subscription-based research companion. Customer Lifecycle & Retention Marketing Manager. Are yo

As our Strategic customer success manager for Financial services, youll be on the ground floor helping us refine our processes for onboarding, adoption, and retention for the financial sector. Were looking for a Strategic customer success manager to drive AI powered transformation for our Fortune 50

The Senior Account Executive is a field-based, direct sales role responsible for both client retention as well as growth through contract expansion and the introduction of new products and services. Account management with an outcome of increased customer satisfaction and an increase in retention an

The Director of Customer Success will be responsible for overseeing a team of Customer Success Managers (CSMs) who are crucial in ensuring customer retention and maximizing customer lifetime value post-product adoption. Canary Technologies is seeking a highly skilled and experienced Director of Cust

Lead, Network Retention and Adoption. Data-Driven Performance Management: Define, monitor, and report on key performance indicators (KPIs) for the team, including adoption rates, retention, resolution times, and customer satisfaction.

We are seeking an experienced account manager to join our Customer Success organization. You like putting other people into a position where they can be successful. These improvements help us build strong client relationships that allow us to maintain our industry-leading customer retention.

A technology company is seeking a Customer Success Team Lead to manage senior CSMs and drive retention and expansion strategies.The ideal candidate has over 8 years in Customer Success, excels at team management, and possesses strong analytical skills.Key responsibilities include leading a high-perf

We consider our Customer Success operations an exceptional tool to sustain revenue retention and growth, placing excellence in delivering outstanding customer services in the new technologies sector. Ideally, you have been a Customer Success Manager at one point in your career and naturally evolved

Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach.

The VP of Customer Success will set the vision and lead the charge on customer value - driving adoption, retention, and bold expansion across CLEAR's rapidly growing B2B customer base. Reporting to the EVP, C1, you'll define what success means for our members and customers and ensure we deliver it e

Key responsibilities for the Vice President of Customer Growth and Retention include team management, sales model expertise, retention and expansion strategy, data-driven management, and cross-functional alignment. Vice President of Customer Growth & Retention. The Company is in search of a Vice Pre

Looking for a highly motivated initiative-taker with a proven record of customer service and support.This person will ensure customer satisfaction and client retention by delivering timely, consistent, and quality service.Prepare quality submissions to carriers on behalf of clients or prospects.Revi

A company is looking for a Customer Retention Lead to develop and implement strategies to mitigate churn and increase retention among Solopreneur and Micro customer segments. Key Responsibilities Design and execute strategic initiatives to reduce churn and improve retention metrics Build and lead

Key Responsibilities Lead and coach Community Engagement Specialists and Customer Support teams while setting strategic direction and performance goals Utilize data to track customer retention and satisfaction, implementing frameworks to enhance feature adoption and lifetime value Collaborate wi

Director of Product, you will own the end-to-end product strategy for Contributors, Operators, and Customer Applications. Translate business objectives into product outcomes, including higher contributor retention, improved operator productivity, faster project setup and delivery, and increased cust

Job Description Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Utilizes a quality customer service orientation, receives payment from customers for parking services and facilitates the flow of traffic through the gate by performing the following duties: • Responsible for being at work every scheduled day, on time and in uniform., • Counts “bank” of revenue at beginning of shift to ensure starting total is correct., • Collects cash and/or validations and maintains security of cash., • Makes change and issues receipts or tickets to customer for each transaction., • Computes or recomputes bill from ticket showing amount due per customer., • Operates cash register after time calculation (manually or by machine), calculates cost or transaction and displays cost of customer transaction on cash register., • Quotes prices for parking services for which money is received upon customer receipt., • Gives directions to customers to various locations in the city., • Completes lost ticket forms when original tickets cannot be located., • Resolves customer complaints independently or with the aid of a supervisor., • Answers telephone in a prompt and courteous manner., • Maintains cleanliness of booth and picks up trash in the surrounding area., • Conducts timely checks to see if a proper inventory of necessary work aids and supplies are located in booth., • Verifies log of shift transactions against bank of “revenue” on hand., • Compiles “bank” of collected revenue during the day once a predetermined amount of money has been collected., • Record amounts received, cars in/out of facility, cars left in a facility (if applicable) while preparing shift report of transactions., • Any other duties that may be assigned by the supervisor. Qualifications Salary Range: $16.50/hr (+ tips) This role is eligible to earn tips in addition to the posted hourly rate. Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience: less than high school education or up to one month related experience or training or equivalent combination of education and experience. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. License Requirement: The employee will be required to have and maintain a valid state-issued driver’s license with a current address and acceptable driving record. Mathematical skills: ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change. Language skills: ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization. Reasoning ability: ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Other skills and abilities: ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Physical demands: the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee is occasionally required to walk and sit. Specific vision abilities required by this job include close vision. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you.

Job Description Overview Imperial Cleaning is one of the largest independently owned cleaning companies in the nation, providing professional cleaning services to Retail, Offices, Medical Facilities, Schools, Commercial Buildings, Financial Institutions, Municipalities, and more for over 25+ years. Now over 1,000 employees strong, and with consistent double-digit sales growth year over year, Imperial Cleaning is well-positioned to continue its growth. A central pillar of our success is effective and frequent communication with our customers to ensure that we meet their needs and achieve the highest level of customer satisfaction. We take great pride in our work and respond with a sense of urgency to resolve any issue that may arise. Our strong commitment to service excellence has enabled us to become an elite service provider for the retail luxury brand sector and we have the highest customer retention rate in our industry, over 4x the industry average. Should you come to work at Imperial, you will find that we encourage input and creativity from employees at every level within our organization to improve and move our business forward. We welcome new employees to our growing family and team. When you join Imperial Cleaning you become part of a great family culture. At Imperial, we know that our people are our greatest asset and we take great care to find highly qualified candidates that share our commitment to growth and excellence. Imperial Cleaning is an equal opportunity employer. We offer competitive compensation packages and a variety of benefits that provide our staff with a safe, respectful, and professional working environment. Our location: 151 Dixon Ave, Amityville is an upscale, professional building just off the 110 corridor - walking distance from the train station and town. Job Description A successful cleaning company in Long Island is looking for a Project Manager to work within the tri-state area. Must be bi-lingual (English / Spanish) and have a valid driver's license as a company van will be provided. Responsibilities include but are not limited to: • Responsible for completing daily cleaning and special projects scheduled., • Must have experience with:, • Deep Cleaning of commercial building/facilities, • Reporting deficiencies and/or any safety hazards to Management so they can be reported to the client., • Taking before and after photos of work and submitting daily reports to regional team, • Construction cleanups, • Carpet extractions, • Strip and Wax, Buffing floors, • Pressure washing, • Window cleaning, • Hi-low dusting, • General office cleaning, • Training and recruitment of cleaning staff Flexibility with working hours. Emergency nights and weekend work may be required. Applicants must be 18 years of age or older to be considered for employment.

Key Responsibilities Lead and develop a team of Partner Customer Success Managers to enhance customer value and operational excellence Own and evolve the partner customer success strategy, managing the partner lifecycle from onboarding to retention Drive operational rigor through data analysis a

A company is looking for a Customer Success Manager to enhance customer partnerships in veterinary medicine. Key Responsibilities Drive retention and growth by building strong relationships and acting as a trusted advisor Provide strategic support by identifying patterns and sharing best practice

Key Responsibilities Meet or exceed monthly sales quotas by identifying and closing incremental sales opportunities Renew customer contracts to protect and grow existing revenue streams Collaborate with leadership to develop account management plans and optimize sales and retention strategies R

Key Responsibilities Provide support for billing, repair, retention, and sales inquiries to enhance customer experience Troubleshoot and resolve technical issues and account inquiries in a single interaction Build consultative relationships with customers to understand and resolve their needs R

A company is looking for a B2B Lifecycle Marketing Manager.Key Responsibilities Manage end-to-end lifecycle programs across the sales funnel to enhance engagement and retention Collaborate with cross-functional teams to develop targeted customer journeys and optimize communications Track perform

Experience selling investments and providing financial plans* Demonstrates a commitment to being customer-centric by delivering legendary service during every customer interaction to maximize retention and growth* Ensures all NEW clients receive the complete on-boarding experience, which includes: a

A leading software company is seeking an experienced Enterprise Account Success Manager to drive customer adoption and retention. Candidates should have 6+ years in customer success, particularly with large enterprises, demonstrating a track record in revenue retention.

Prose seeks a visionary Principal Product Manager to shape the future of our digital experiences. Principal Product Manager, Customer Retention. Principal Product Manager, Customer Retention.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth.

The Email Marketing Manager will lead our Email & SMS marketing efforts and drive customer engagement, retention, and revenue growth. Partner with retail to develop holistic retail marketing strategy for the email channel. Own the strategy, process and timelines for partnership with Integrated Marke

The Account Manager, Business Solutions plays a critical role in driving customer retention and new business growth for our Fashion events and Business Solutions Center initiatives. The Account Manager will be tasked with selling across multiple products and revenue streams, targeting a diverse cust

We are seeking a strategic and data-driven Churn Segment Leader to join our team and focus on our Solopreneur and Micro customer base (1-10 employees).This individual contributor role will be responsible for developing and implementing comprehensive strategies to mitigate churn and increase retentio

As a Customer Success Manager within the Customer Success Department, you will play a pivotal role in managing and nurturing relationships with our clients across the US. Reporting to and working closely with the Head of Customer Success, you will drive customer outcomes, retention, and growth. Memb

Customer Retention Specialist (French Speaker). You speak and write French fluently, and are confident in English as well.

Job Description Back in 2015, ALOHAS was founded in Hawaii to put a twist on espadrilles - the quintessential Spanish summer shoe. Since then, we have taken a break from the heat to develop fall/winter collections too, as well as clothing and accessories. Step by step, our style has evolved to incorporate both trendy silhouettes and timeless icons with a focus on sustainability. Proudly Spanish since birth, our shoes are designed in Barcelona and meticulously crafted by local artisans. Drawing on timeless trends that can last a lifetime, each design is a testament to our commitment to both style and innovation–all while maintaining an avant-garde spirit. About the Role: We are committed to finding exceptional talent to represent our Alohas boutique coming to Soho on Elizabeth St. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications: • Minimum Age: Must be at least 18 years old to align with company standards., • Bilingual in Spanish is preferred, • Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients., • Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence. Interpersonal Skills: • Customer-Centric & Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills., • Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges., • Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams., • Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment., • Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism., • Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience., • Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients., • Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap Perks: • Bonus Eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Part-Time hourly employees can accrue based on local laws Powered by JazzHR 1li82wdNES

Job DescriptionTo proceed with your application for this position, please complete the Predictive Index Behavioral Assessment linked below. Ensure you finish the assessment for your application to be reviewed. Behavioral Assessment Link POSITION SUMMARY: This position supports the work of the YMCA, a leading non-profit charitable organization committed to strengthening community through youth development, healthy living and social responsibility. Under the direction of the Vice President of Human Resources, the HR Generalist is responsible for the management of Human Resource Information Systems (HRIS), Benefits Administration along with a focus in Compliance and Recruitment. OUR CULTURE: At the YMCA of Montclair, we strive to be the Employer of Choice, provide World-Class Service, and be the Charity of Choice. Our goal is to be a place where employees are empowered and excited to come to work. All staff ensures that members experience customer-centric, individual attention each and every day. We strive to be the preferred partner in collaborating with others, identifying and meeting our community needs. ESSENTIAL FUNCTIONS: • Serve as the main point of contact for employee inquiries regarding benefits, HR policies and procedures., • Maintains the work structure by partnering with hiring managers to update job requirements and job descriptions for all positions., • Facilitate New Hire Orientation., • Manage benefits enrollment/changes for employees, inclusive of annual open enrollment, and HRIS management with accuracy, compliance and confidentiality., • Provide periodic reporting as required, e.g. Headcount, EEOC, OSHA, etc., • Advocate for employee engagement and retention, developing initiatives that enhance workplace culture and building organizational trust., • Addressing employee concerns, resolving conflicts, and fostering a positive and inclusive work environment., • Partner with VP of HR to develop employee career roadmaps., • Monitor HR metrics, analyze trends, and recommend programs to improve performance and employee experience., • Maintain employee records and audit trails in accordance with company and regulatory requirements., • Partner with VP of HR to execute mid-year and annual performance review cycle., • Handles leave of absence, worker’s compensation cases, accommodations, with professionalism and empathy., • Administer and track COBRA payments., • Manage Unemployment Claims billing and oversight of processed claims receipts. Data reporting on UI claims., • Management of Department of Labor (DOL) claims, DOL hearings process, and DOL monthly staffing data requests., • Collaborates cross-functionally with all internal departments., • Ensure compliance with all applicable employment laws and regulations., • Stay up to date on HR best practices and industry trends., • Attend required Abuse Risk Management training and adhere to procedures related to managing high-risk activities and supervising members and participants., • Follow employee and volunteer screening requirements and use screening instruments to screen for abuse risk. Provide employees and volunteers with on-going supervision and training related to abuse risk., • Provide employees and volunteers with regular feedback regarding their boundaries with consumers and require them to adhere to policies and procedures related to abuse risk., • Respond quickly to policy and procedure violations using Y’s disciplinary procedures and respond seriously and confidentially, • to reports of suspicious and inappropriate behaviors and follow mandated reporting requirements., • Communicate to all employees and volunteers the Y’s commitment to protect our members from abuse., • Support special projects as assigned. LEADERSHIP COMPETENCIES: • Building relationships, • Creativity, • Critical Thinking, • Results Driven QUALIFICATIONS: • BA/BS degree in Human Resources, Business Administration, or related field required., • 3- 5 years of Human Resources experience with a broad understanding of all Human Resources functions such a benefits, compensation, recruiting, compliance and employment law., • Approachable, collaborative, and influential partner to the business, able to engage employees at all levels., • Ability to be autonomous, multi-task, set priorities, meet deadlines, and communicate status effectively in a fast-paced environment., • Flexibility to adjust in a changing environment., • Exceptional interpersonal, written and verbal communication skills., • Strong presentation skills., • Strong organizational, time management, attention to detail, problem-solving and analytical skills. Able to plan, organize, and implement projects and follow up as required., • Ability to maintain confidentiality and handle sensitive information with discretion., • An exemplary model of professionalism, integrity, dependability, and trustworthiness., • Strong proficiency in MS Word, Excel and PowerPoint., • Strong understanding of New Jersey employment law., • Ability to travel locally for assignments, as needed, up to 20% of the time., • Onsite 4 days/week, 1 day remote from home (non-negotiable)., • PHR/SPHR Certification, • M/A experience, • Experience working in a nonprofit organization, • Hands-on experience with ADP Workforce Now WORK ENVIRONMENT & PHYSICAL DEMANDS: • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Commitment to integrity, diplomacy, and best-in-class HR practices that align with YMCA values., • While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee frequently is required to sit and reach and must be able to move around the work environment., • As the HR Generalist, transportation to other Y-locations is required; employee must have a valid driver’s license to travel to all locations and within the service areas as needed. Reliable transportation is required. COMPANY BENEFITS: Benefits include complimentary YMCA membership; accrued PTO; Medical, Vision, and Dental Health Insurance; paid Holidays, enrollment in the Y’s retirement program (must complete 1000 hours within 2 years of service) with 12% of salary contributed by the Y; 75% discount for SACC (before and aftercare), Early Learning Center, and Summer Camp programs in our Y facilities; a rewarding career with professional growth and advancement opportunities; a challenging and fun work environment with creative and talented individuals. WORK SCHEDULE: Monday to Friday, 9:00 AM to 5:00 PM. ANNUAL SALARY: $60,000 – $65,000

Job Description Job title: Human Resource Generalist Reports to: Human Resource Director FLSA Status: Exempt / Full Time Date Issued: July 2025 POSITION SUMMARY: Promotes and implements human resource values by planning and managing human resource programs. The essential functions of the job include, but are not limited to the duties listed in the job description. Employee may be required to carry out additional duties as assigned by Supervisor. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: Human Resources Generalist Job Duties: • Implements human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relations., • Manages human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; maintaining compensation; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change., • Conducts onboarding, training and development for new hire and transferring employees., • Management and tracking employees’ leaves and benefits related to leaves. Including STD, NYPFL, LTD, and Workers Compensation., • Accomplishes special project results by identifying and clarifying issues and priorities; communicating and coordinating requirements; expediting fulfillment; evaluating milestone accomplishments; evaluating optional courses of action; changing assumptions and direction., • Supports management by providing human resources advice, counsel, and decisions; analyzing information and applications., • Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions., • Updates job knowledge by participating in conferences and educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations., • Processing new hire packages and set up of employee benefits new hire orientations. ADDITIONAL JOB FUNCTIONS: 1. Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., 2. Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. 1. Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., 2. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., 3. Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., 4. Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., 5. Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., 6. Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., 7. Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., 8. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., 9. Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., 10. Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. A. Minimum Required Education & Experience: • Bachelor’s Degree in Business Administration or related field, • 1 to 3 years of specialized experience in all relevant contractual payroll functions, internal control and payroll taxes., • 2 to 3 years’ experience in non-profit accounting, Benefit coordination, Insurance, Employment Law., • Knowledge of HR Practices and laws: understating employment laws and regulations on both federal and NYS/NYC level. B. Computer Skills: • Proficient in computer software programs (QB online, Word, Excel, Power Point, CARES, ADP etc.), • Familiar with HRIS: ADP TotalSource C. Language skills: • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred, • Interpersonal Skills: Able to building positive relationships and resolve conflict are essential. GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: A. GENERAL WORKING HOURS: • Generally, this position is Monday through Friday. B. WORKING FROM HOME: • Most essential functions of this job can not be completed working from home. C. TRAVEL: • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed. D. PHYSICAL REQUIREMENTS: 1. The physical activity for the HR Director is: a. Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion. b. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. c. Kneeling: Bending legs at knee to come to a rest on knee or knees. d. Crouching: Bending the body downward and forward by bending leg and spine. e. Reaching. Extending hand(s) and arm(s) in any direction. f. Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another. g. Standing: Remaining upright on the feet, particularly for sustained periods of time. h. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position. i. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops. j. Grasping: Applying pressure to an object with the fingers and palm. k. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. l. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. m. Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment. 2. Physical requirements for the Accountant: • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally. 3. The visual acuity requirements for the HR Generalist (including color, depth perception and field vision). • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work. 4. The HR Generalist will be subject to the following conditions in this position: • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes.

Job DescriptionCOMPANY SUMMARY Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT’s portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Human Resources Coordinator will report to the Manager, Human Resources Business Partner (HRBP) and will work closely with other Human Resources (HR) colleagues. The HR Coordinator will act as a dynamic partner to the organization, and will be readily available to take on new tasks and opportunities to learn as they arise.Responsibilities include but are not limited to the employee lifecycle processes of recruitment, onboarding, engagement implementation which includes execution and strategy, development and training, retention, and offboarding. This position also requires communication and maintenance of employee status changes, updates to employee records, maintenance of electronic personnel files within the Human Resources Information System (HRIS), ability to report on employee data and analytics, and other general administrative duties. RESPONSIBILITIES • RECRUITMENT:, • Partner with Manager, HRBP and Talent Acquisition Partner on recruitment, which includes: support of applicant tracking, diverse recruitment, employment brand on external career sites, candidate selection, and coordination with internal stakeholders and candidates, • Assist Talent Acquisition Partner in the administration of the Applicant Tracking System (ATS); help to maintain accurate and timely job postings, • ONBOARDING:, • Prepare paperwork and schedules for seamless new-hire onboarding process, • Coordinate with cross-functional departments to deliver an exceptional onboarding experience, • Conduct new hire orientation in friendly and engaging manner; ensure new hires are informed of ESRT’s policies, procedures, programs, and benefits on their first day, • Partner with Information Technology team to ensure new hire set up is complete and functional, • Coordinate 30 and 60- Day Check Ins, in partnership with Manager, HRBP, to prompt new hire engagement during their onboarding period, • Coordinate seating charts and desk moves for new hires in partnership with the Office Services team, • Complete Forms I-9, verify I-9 documentation, and maintain I-9 files, • Prepare new employee files, • Drive improvements and updates to our onboarding process based off of feedback from employee check ins and surveys, • ENGAGEMENT:, • Responsible for employee appreciation and engagement programs; plan and execute monthly employee events and adapt based off of employee feedback, • Support in the implementation, coordination, and strategy of ESRT’s volunteer programs; maintain ESRT’s Volunteer Time-Off Day procedures, track employee volunteer hours and reports, coordinate volunteer events, • Support in the implementation and strategy of ESRT’s Internship Programs, which includes support of recruitment, program coordination, program development, and other duties, • Ownership of HR Communication email mailbox; field all HR related inquiries and provide employees with great customer service, • Maintain and contribute to the open-door culture of the HR team; act as a liaison and representative of the HR team to entire employee population; act as a culture carrier of ESRT, • DEVELOPMENT & TRAINING:, • Manage multiple internal training compliance programs including user management and audit of use, • Coordinate communication and memos to inform company on trainings, • Compile reports of employee training and manage follow up to ensure appropriate compliance and accountability, • Maintain up-to-date knowledge of federal and state employment law and execute internal and external compliance strategy, • RETENTION:, • Support the implementation of all employee surveys, compile the results, and correlate data, • Compose and distribute monthly newsletter to inform employees of upcoming engagement events and ESRT related news, • Create and distribute internal communications and memos, • Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contribute to policy development, • OFFBOARDING:, • Maintain confidentiality, integrity, and decorum while processing both voluntary and involuntary terminations, • Assist in the recovery of company assets including company property and identification badges, • Coordinate with the Information Technology team to revoke system access, • Ensure completion of termination related paperwork, • Coordinate completion of Exit Survey and Exit Interviews if applicable, • Handle and process all administrative tasks for all aspects of the employee lifecycle including data entry in HRIS and audits for accuracy and compliance, and abide by all deadlines, • Ensure compliance with local and federal regulations and applicable employment laws, • Own and manage HRIS, which includes but is not limited to: employee personnel files, data oversight, organizational chart, and electronic document management system, • Produce, correlate, analyze and distribute various HR reports, • Maintain confidentiality and integrity related to all HR and employee functions, • Escalate process issues to Manager, HRBP and provide recommendations for improvement, • Assist and provide support to Manager, HRBP in daily tasks WHAT SUCCESS LOOKS LIKE, • You are organized, consistent, proactive, communicative, and maintain a high standard of work quality paired with a high attention to detail. You are eager to learn and develop your skills as a HR professional and want to collaborate with a diverse team. You properly manage your key job responsibilities to meet key deadlines and support your manager while you contribute to a positive workplace culture. You effectively support the Manager, HRBP and the HR team in their efforts to manage the employee lifecycle, which includes recruitment, onboarding, engagement, development & training, retention, and offboarding. You are passionate about creating a work environment and culture that retains talent and shows employees our commitment to their well-being. You uphold ESRT’s mission and values by efficiently supporting the HR team in the management of people, culture, and HR operations.REQUIRED SKILLS/ABILITIES, • Excellent organizational skills and attention to detail, • Excellent time management skills with a proven ability to meet deadlines, • Excellent verbal and written communication skills, • Excellent interpersonal and customer service skill, • Working understanding of human resource principles, practices, and procedures, • Ability to function well in a high-paced and, at times, stressful environment, • Proficient with Microsoft Office Suite and related software; specifically, Word, PowerPoint, SharePoint, and Excel, • Experience with various Human Capital Management platformsEDUCATION & EXPERIENCE, • Bachelor's degree in human resources or related field and/or equivalent experience, • One to three years in corporate HR related experience required, • SHRM-CP credential desirable PHYSICAL REQUIREMENTS, • Prolonged periods of sitting at a desk and working on a computer, • Must be able to lift up to 15 pounds at timesWHAT YOU CAN EXPECT, • At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -, • Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently, • Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT, • Dependable – you take a strong sense of ownership and accountability over your work, • Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude, • Curious – you consistently look for new ways to work smarter, not just harder, • Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture, • Positive – you possess a service-oriented attitude with excellent follow through BENEFITS, • Competitive base salary and bonus, • Health/Dental/Vision insurance, • Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance, • Voluntary Enhanced LTD Program, • Voluntary Hospital, Accident, and Cancer Programs, • 401(k) with 100% match up to 5%, • Paid parental leave, • Pre-tax transit accounts, • Employee Assistance Program for emotional, financial, and legal supportWELL-BEING, • Generous paid time off, • Flex remote work time, • Flex Summer Fridays, • Employee engagement programs, • Volunteer time off, • Continuing education, • Complimentary Empire State Building Observatory access, • Complimentary gym membership and other wellness benefits

Vice President of Customer Expansion and Retention. We are seeking a results-driven Vice President of Customer Expansion and Retention for our Mid-Markets and SMB Business Unit. You will own the P&L and performance metrics, focusing on key performance indicators that relate to retention and lifetime

Manage your accounts toward an outcome of increased customer satisfaction and an increase in retention and account growth.

Job Description About the Brand: Our NYC based brand was founded to spread joy and positivity in the world. We make ultra comfortable clothes and our designs are always fun filled and high energy. They are a brilliant reminder to live your life fully and celebrate every bright moment, big and small. Terez is all about connection, heart and a warm embrace. About the Role: We are committed to finding exceptional talent to represent our Terez boutique on Upper East Side. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications: • Minimum Age: Must be at least 18 years old to align with company standards., • Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients., • Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence. Interpersonal Skills: • Customer-Centric & Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills., • Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges., • Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams., • Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment., • Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism., • Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience., • Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients., • Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap Perks: • Bonus Eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Part-Time hourly employees can accrue based on local laws Powered by JazzHR fKK8WDOX2u

Job Description 2025 Winter Sales Program DEPARTMENT: Inside Sales REPORTS TO: Manager, Inside Sales JOB STATUS: Part-Time, Non-Exempt Description: Built upon our storied legacy, the New York Yankees look to attract the best possible talent not just on the field but in the front office as well. It is our shared responsibility to maintain the first-class reputation associated with the franchise in all aspects of our business. The Winter Sales Program team supports the sales department in selling premium and season ticket inventory at Yankee Stadium. Winter Sales Associates will have the opportunity to learn about the sales process and develop their sales techniques. This is a rigorous sales development program geared to prepare entry level candidates for a career within the sports industry. Primary Responsibilities: • Identify and sell available ticket inventory by generating leads via outbound calls, along with in-game events, • Participate in sales and retention efforts including, but not limited to, the servicing and up-selling of existing and new accounts, • Manage interactions with clients and prospects by utilizing a customer relationship management database (CRM), • Participate in sales promotions and game day activities, • Other duties as assigned Qualifications and Experience: • Proficiency using Microsoft Office and Outlook, • Strong work ethic and desire to build a career in professional sports, • Proven customer service experience, • Strong written, verbal and interpersonal skills, • Proven time management and organizational skills, • Commit to working Monday to Thursday, 9:30am - 5:00pm The base hourly rate for this position is $17.50/hour. Ability to receive commission. This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee. The New York Yankees are an Equal Opportunity Employer. The Company is committed to the principles of equal employment opportunity for all employees and applicants for employment.

Job DescriptionBenefits: • Childcare Benefit, • 401(k), • 401(k) matching, • Company parties, • Competitive salary, • Dental insurance, • Employee discounts, • Free food & snacks, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Tuition assistance, • Vision insurance Compensation: Core Attributes: Passion for Impact: A heart that beats for children's developmental needs and happiness. Growth Mindset: An unyielding belief in the potential of every child and a drive to empower educators to deliver exceptional learning experiences. Role Responsibilities: People Support efforts to ensure the center is fully staffed with well-trained teachers. Maintain a high-quality teaching team that demonstrates professionalism and upholds brand standards. Conduct and document monthly staff development meetings using TLE-provided content. Demonstrate strategic thinking and problem-solving using all available resources. Prioritize employee retention and accountability with clear feedback and coaching. Promptly address and resolve parent and staff concerns at the center level. Enrollment Support the centers marketing plan to drive enrollment and family retention. Post engaging photos and captions on social media platforms regularly. Secure positive customer reviews monthly. Ensure teachers are leveraging parent communication tools effectively. Support brand initiative implementation and family engagement strategies. Profitability Contribute to efforts that support the centers profit margin (EBITDA) budget. Remain knowledgeable about current budget goals and resource needs. Standards and Quality Uphold all health, safety, and licensing standards throughout the center. Prioritize supervision practices and center-wide compliance with individual medical and dietary needs. Proactively maintain the physical center environment to be organized, clean, and tour-ready. Ensure full compliance with The Learning Experience curriculum and brand standards. Demonstrate and apply working knowledge of TLE Curriculum and Brand Integration for training and classroom success. Maintain high-quality teacher and student interactions. Ensure student assessments are completed with quality and accuracy each assessment period. Manage family conferences at least two times per year. Conduct formal classroom observations monthly. Replenish center materials and inventory in alignment with center budget. Take initiative, operate autonomously, and make thoughtful decisions to support staff, families, and business operations. Qualifications: Two or more years of center leadership, curriculum management, and people leadership experience highly preferred. At least one year required. Must possess state-specific Administrative or Director credential and meet all applicable state guidelines for the role. Bachelors degree in ECE or related field highly preferred. Strong knowledge of state licensing rules and regulations. Must meet all applicable background screening, health, and safety training requirements.

Job DescriptionJob Description: HR Staff Representative, Custodian of Records & Administrative Coordinator The HR Source is seeking a detail-oriented and trustworthy HR Staff Representative, Custodian of Records & Administrative Coordinator, to serve as the central point of contact for all record-keeping activities for all employees. This critical role ensures the secure management, storage, retrieval, and compliance of personnel folders, confidential documents, and vital organizational records while providing essential administrative and receptionist support to the department. The position is required to report to the main office Monday – Friday. Key Responsibilities (Include, but are not limited to) Records Management & Compliance: * Serve as the official Custodian of Records for all employee documentation, including personnel folders and confidential information. * Establish, maintain, and enforce a consistent, centralized filing system to ensure efficient document storage, retrieval, and management. * Implement and oversee digitalization and backup procedures for critical records to support disaster recovery initiatives and prevent loss of hard copy documents. * Ensure compliance with all relevant federal, state, and local laws and regulations regarding record-keeping, document retention, and information management. * Maintain the highest standards of confidentiality and security when handling sensitive information, implementing protocols to prevent data breaches or unauthorized access. * Conduct monthly audits of records systems and external vendor compliance. * Maintain detailed weekly logs of all record-keeping activities and requests. Collaboration & Request Management: * Work closely with the Law Department, Inspector General (IG) Office, Equal Employment Opportunity (EEO), and external organizations to file and retrieve critical documents in a timely manner. * Respond to Freedom of Information (FOI) requests, legal inquiries, EEO requests, and IG investigations with accuracy and discretion. * Ensure authorized personnel have prompt access to necessary documents, supporting organizational productivity and efficiency. Administrative Support & Documentation: * Process employment verifications and prepare employment verification letters. * Complete and process forms including insurance forms, Personal Loan Forgiveness Forms, State and Local Retirement System forms, and Victim Compensation forms. * Manage departmental calendars, schedule meetings, and coordinate appointments. * Order office supplies, arrange catering for meetings and events, and maintain inventory. Receptionist Duties (When Assigned): * Serve as the first point of contact for visitors, phone calls, and inquiries to the department. * Greet visitors professionally and direct them to appropriate personnel. * Manage incoming and outgoing correspondence and communications. Required Qualifications * Education: High school diploma or equivalent required; Bachelor’s degree in Business Administration, Human Resources, or related field preferred (work experience may be substituted for degree). * Experience: Minimum 3 years of experience in records management, administrative support, or a related role. * Technical Skills: Strong understanding of document management systems, filing protocols, and record retention requirements. Proficiency in Microsoft Office Suite and document management software. * Soft Skills: * Excellent organizational skills with meticulous attention to detail. * Demonstrated ability to handle confidential and sensitive information with the utmost discretion. * Strong written and verbal communication skills. * Ability to work independently and manage multiple priorities simultaneously. Preferred Qualifications * Experience with digitalization and electronic document management systems. * Knowledge of FOI, legal compliance, and regulatory record-keeping requirements. * Prior experience in a government agency or large organization. * Certification in Records Management (CRM) or willingness to obtain. Essential Competencies * Confidentiality: Maintains a confidential demeanor and exercises sound judgment when handling sensitive information. * Accuracy: Demonstrates precision and thoroughness in all record-keeping and administrative tasks. * Customer Service Orientation: Provides responsive, professional support to internal and external stakeholders. * Reliability: Consistently dependable in managing critical organizational records and meeting deadlines. * Adaptability: Able to respond effectively to changing priorities and urgent requests.

Job Description Description At Standard Dose, we believe plants have the transformative power to heal, energize, and nourish, and that living well means making a conscious shift in our thinking, habits, and daily rituals. We’re committed to elevating wellness through a curated selection of carefully vetted plant-based products, and place daily emphasis on transparency, education, and experience. We are looking for Educators who will be responsible for providing an outstanding customer experience during our busy holiday season, meeting/exceeding sales targets and ensuring that the floor is well maintained and stocked at all times. Focusing on all details with a firm, clear and highly professional style. Responsibilities: • Ensure that the very best levels of customer service are met at all times., • Build and retain a client book., • Keep the selling floor and stockrooms well maintained and organized., • Meet individual and seasonal sales budget., • Capture data in accordance with company “data capture” procedures., • Process all POS transactions swiftly and accurately, • Receive, check off and ticket in-coming shipments., • Floor coverage/asset protection., • Maintain visual merchandising standards, • Know your stock and know your stockrooms., • A highly motivated individual able to converse with all levels both internally and externally., • Self-starter, able to set the standard by their own professionalism and attitude., • Must be energetic, self-motivated and self-organized. Willing to do whatever it takes to get the job done., • Decisive, structured and organized, with a keen eye for detail., • Punctual, possesses excellent time management skills., • Flexible adapts to the ever-changing needs of the business., • Excellent communication and customer service skills. Understands the importance of establishing and building relationships, clienteling, and customer development and retention., • Capable of multi-tasking while being attentive to customers and remaining flexible to the needs of the business., • Able to work independently and as part of a team., • Knowledge of bespoke service and what can be done if requested., • Physical requirements include the following: Standing, walking, stooping, bending, kneeling, crouching, twisting, and climbing, • Paid Time Off, • 401(k) plan, • Generous Employee Discount, • Access to all Standard Dose Events, • Free Mindful Classes, • Company Outings, Team Building & More!

Job Description About the Role On the Agent Engineering team, you’ll have complete ownership and autonomy in building and shipping best-in-class AI agents, from initial implementation through continuous iteration. You’ll work directly with leaders across industries like finance, healthcare and hospitality, solving their users’ needs with reliable and intuitive AI agents. & Engineers here own their work end-to-end and are trusted to make a real impact. This role is for someone who dives deep into complex system challenges and builds elegant solutions that scale to millions of users. & In this role, you will * Design and build AI agents that outperform human agents in managing complex customer interactions and driving customer retention * Identify cross-customer trends that guide the evolution of Decagon’s agent building platform and research efforts * Experiment with and run evaluations on the latest text and voice models, then integrate them at scale with large enterprise-grade customers

Job Description The purpose of the Housekeeper is to perform the overall housekeeping services of the apartment complex under the direction of the Community Manager or Service Manager. It is this employee’s responsibility to maintain the clubhouse and office as well as to prepare vacant apartments in “sparkling clean” appearance for future residents. The Housekeeper provides the “first impression” of every future resident that walks into the interior of the property, therefore, this job is of the utmost importance to the property. Essential Duties include the following (other duties may be assigned): I. Housekeeper Responsibilities 2. Based on the Schedule of daily, tri-weekly, or bi-weekly, the Housekeeper maintains the interior of the following areas of the property: • Office, • Clubhouse, • Models, • Laundry Rooms, • Other Common Areas, • Vacant units 3. Life safety. Perform all work under safety procedures of the maintenance manual (i.e., protective gear such as gloves, shoes, eye shields, etc.)., 4. Responsible for the cleanliness of all vacant units and receives priority of work to perform from the Community Manager or Service Manager., 5. Responsible for all cleaning aspects of preparing the vacant unit including appliances, bathrooms, glass, etc. The unit is to be “sparkling clean” and ready for move-in when the Housekeeper is finished. Steam cleaning should be the only work remaining., 6. Tidies “ready” vacant units that have been ready for more than one week to dust, vacuum, and freshen up., 7. Responsible for the care and timely maintenance of all equipment entrusted to his/her care., 8. Maintains cleaning supplies and requests re-ordering of those supplies in a timely manner from the Community Manager or Service Manager. He/she insures the proper use of these supplies and prevents pilferage by residents or other employees., 9. Maintain proper stock amounts within budget restraints, keep all MSDS sheets in order, and chemicals properly labeled., 10. A Housekeeper may be called upon to perform other duties as required by the Community Manager or Service Manager from time-to-time., 11. The Housekeeper, as his/her part in the resident retention program, greets residents with a cheerful greeting and a helpful attitude., 12. Accepts responsibility placed on him/her by the Service Manager and accomplishes tasks in a timely manner., 13. Immediate pick up of any type of litter from any exterior or common area to maintain sharp appearance., 14. Perform any duties assigned by supervisor whether or not it is a part of this job description., 15. When running errands for the property you must have a current driver’s license from this state (unless military spouse carrying a license from their home state) and proof of valid car insurance with insurance limits according to state statutes. A copy of these must be kept on site. Material and Equipment and Forms Used • Vacuum, • Cleaning Chemicals, • Brooms, • Mop, • Bucket, • Sponges, • Protective Gloves, • Material Safety Data Sheets (MSDS) and book Qualifications: Special Skills Required One year previous housekeeping or janitorial experience. A professional attitude/appearance is essential. Attention to detail is the highest attribute of the housekeeper. Neat, clean, well-groomed appearance. Ability to work well with residents, supervisor, employees and vendors. · Ability to effectively communicate with people · Ability to maintain a professional image · Strong organizational skills · Strong verbal skills · Excellent customer service orientation · Assertive attitude · Ability to effectively "close" a sale · Must take and pass drug screening test Reports To: The Housekeeper reports to the Community Manager or Service Manager and receives direction and daily assignments from him/her. EEO/AAP Our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our residents and our communities can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or protected veteran status. We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. Physical Demands: While performing the duties of this job, the employee is regularly required to use hands to finger, type, handle or feel objects, talk, and hear. The employee is frequently required to stand; walk; reach with hands and arms, climb, stoop, and squat. The employee is intermittently required to sit. Incumbents must be able to physically access all exterior and interior parts of the property and amenities. Housing May be required to live on site. Housing discount will be dictated by ownership allowances. Utilities, phone and cable TV not included. Physical Demands Medium (occasional up to 25 pounds) – Climb stairs, stoop, kneel, crouch, reach, handle, talk, hear and see. Able to work with various cleaning supplies without adverse reactions.

Job Description About the Brand: Founded by CEO Adriana in 2013, Little Words Project™ began with a simple idea: to create bracelets that serve as wearable affirmations. What started as a personal project for Adriana, quickly grew into a movement, with each bracelet reminding its wearer of their worth, offering strength through tough times. Now, 10 years and millions of bracelets later, our community continues to prove that kindness is a true superpower. We’re so grateful you’re here to be part of this journey. Remember: just be nice. Handcrafted with Love Each bracelet is custom-designed to represent a word or message uniquely yours. Choose from a variety of crystal or stone bead styles, and personalize it with a message of up to 13 characters. Built on Kindness Our bracelets are meant to be worn, loved, and shared. With every bracelet you wear, pass it on to someone who could use a little reminder of their worth. Together, we’re spreading kindness, one Little Word™ at a time. About the Role We are committed to finding exceptional talent to represent our boutique in West Village NYC. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications • Minimum Age: Must be at least 18 years old to align with company standards., • Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients., • Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence. Interpersonal Skills • Customer-Centric & Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills., • Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges., • Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams., • Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment., • Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism., • Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience., • Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients., • Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! LEAP Perks • Bonus Eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Part-Time hourly employees can accrue based on local laws Powered by JazzHR Jw7lB2oAAV

Job DescriptionOverview Imperial Cleaning is one of the largest independently owned cleaning companies in the nation, providing professional cleaning services to Retail, Offices, Medical Facilities, Schools, Commercial Buildings, Financial Institutions, Municipalities, and more for over 25+ years. Now over 1,000 employees strong, and with consistent double-digit sales growth year over year, Imperial Cleaning is well-positioned to continue its growth. A central pillar of our success is effective and frequent communication with our customers to ensure that we meet their needs and achieve the highest level of customer satisfaction. We take great pride in our work and respond with a sense of urgency to resolve any issue that may arise. Our strong commitment to service excellence has enabled us to become an elite service provider for the retail luxury brand sector and we have the highest customer retention rate in our industry, over 4x the industry average. Should you come to work at Imperial, you will find that we encourage input and creativity from employees at every level within our organization to improve and move our business forward. We welcome new employees to our growing family and team. When you join Imperial Cleaning you become part of a great family culture. At Imperial, we know that our people are our greatest asset and we take great care to find highly qualified candidates that share our commitment to growth and excellence. Imperial Cleaning is an equal opportunity employer. We offer competitive compensation packages and a variety of benefits that provide our staff with a safe, respectful, and professional working environment. Job Description • Assist with the employment and onboarding processes, including background checks, offer letters and such for custodial technician positions, • Act as a liaison between the hiring managers and candidates to complete onboarding process, • Review applications for quality and scheduling purposes, • Maintain and update applicant tracking system, • Provide recruiting support to the HR department., • Coordinate, conduct and assist with screening/interviews, • Handle incoming phone calls and emails, • Ensure smooth flow of information between employees and Human Resources, • Enter employee data into applicant tracking system, • Bi-lingual (English-Spanish), is a must., • This is an in-office role, 5 days per week 8am-5pm

Job Description About the Brand It sounds simple, but putting on clean, comfortable clothing every day is a powerful thing. With the help of our customers and Giving Partners, we wanted to offer new, clean clothes to everyone who needs them. So we created the most comfortable socks, underwear, and t-shirts we could imagine. And for every clothing item you purchase, a clothing item of the same kind is donated to those experiencing homelessness. Bombas.com About the Role We are committed to finding exceptional talent to represent our Bombas boutique on Bleecker Street. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications • Minimum Age: Must be at least 18 years old to align with company standards., • Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients., • Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence. Interpersonal Skills • Customer-Centric & Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills., • Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges., • Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams., • Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment., • Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism., • Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience., • Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients., • Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! LEAP Perks • Bonus Eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Part-Time hourly employees can accrue based on local laws Powered by JazzHR jXlsMln9k6

Job DescriptionTo proceed with your application for this position, please complete the Predictive Index Behavioral Assessment linked below. Ensure you finish the assessment for your application to be reviewed. Behavioral Assessment Link POSITION SUMMARY: The Fitness Floor staff plays a key role in providing a positive and supportive environment for members, guests, and fellow staff. In this visible position the Fitness Floor Staff meet members on a day-in-day-out basis. The incumbent must be flexible and have the ability to establish positive relationships with both members and staff. Must ensure that members have a safe, effective, and satisfying workout. Staff is successful when they increase member engagement and encourage our members to participate in our programs. OUR CULTURE: At the YMCA of Montclair, we strive to be the Employer of Choice, provide World-Class Service, and be the Charity of Choice. Our goal is to be a place where employees are empowered and excited to come to work. All staff ensure that members experience customer centric, individual attention each day. We strive to be the preferred partner collaborating with others, identifying, and meeting our community needs. ESSENTIAL FUNCTIONS: • Through eye contact, body language, voice and general presence, the Floor Staff must always communicate accessibility to members, by circulating through the rooms, making eye contact, and introducing themselves to members and learning members’ names. (No cell phones, reading, sitting, eating, or socializing in the fitness centers.), • Conduct Fitness Center Orientations, consistent with the Health and Wellness Department training design. This involves teaching members how to implement a basic personal exercise program, using YMCA equipment and facilities. This also includes having full knowledge of Antitax and the ability to successfully enroll a member in the system including providing the required fitness testing and follow up with members after initial orientation., • Promote member interaction while providing a supportive and encouraging atmosphere, by assisting members with their health and fitness goals. Demonstrate for members the proper technique of how to use the wellness center equipment., • Address questions and needs of the members. If floor staff are unaware of the answer, they will report to the appropriate staff, and learn the answer., • Periodically tour all exercise rooms., • Enforce all posted rules., • Must be able to promote healthy living while remaining responsive to members’ needs and concerns, by providing an environment conducive to member satisfaction and retention., • Floor Staff will direct members with any special medical limitations or concerns to the Health and Wellness Director., • Safeguards any malfunctioning fitness equipment with an "out of order" sign and records updates in maintenance log and on checklist to be completed at end of shift., • Supervise member's behavior and exhibit patience and tact while ensuring adherence to member code of conduct and Fitness Center rules and procedures, (in particular the 30-minute time limit on cardio equipment when others are waiting)., • Maintains neat and orderly fitness facilities, (plates are racked, magazines stacked, old papers thrown out, floor is clear, equipment is wiped clean, etc.) This includes completion of a checklist by the end of the shift which must be left in the Health and Wellness Director’s mailbox., • Always is well groomed and presentable, wearing an appropriate YMCA staff shirt and I.D., • Responsible for securing another Fitness Center Floor staff substitute when unable to work scheduled shift, and effectively communicating the substitution to both the substitute and Health and Wellness Director., • Accepts other assignment as requested by the Health and Wellness Director., • Manages radio station/TV stations and volume level, (when in doubt or challenged by a member, turn the radio volume down)., • Practices risk management by anticipating potential safety hazards and taking appropriate action to reduce or eliminate the risk while reacting quickly and effectively to any emergency, (this may involve initiating a "Code Blue")., • Record incident/accident reports according to the YMCA policies and procedures., • Promotes any special fitness programs/incentives etc. that the department is running and has full knowledge of the programs including the ability to answer any related questions., • Promotes a fitness environment that is friendly, welcoming, and conducive to member retention., • Conduct personal and professional behavior in a manner consistent with the best interest of the Association, so as not to bring discredit to the Association., • Anticipates and or quickly reacts to member conflicts and takes appropriate corrective action. (Example: manages the waiting list for the cardio machine, clarifying how much time is left for existing users to assist members who are waiting)., • Participate in appropriate staff meetings and training activities and maintain CPR/ First Aid Certification., • Follows hand scan procedures and is accurate in recording work hours., • Provide high quality customer service to all members and is able and willing to conduct YMCA tours to new or prospective members., • Assist with the emergency evacuation of the building and other special situation tasks, as needed., • The effectiveness of this position should be observable and measured by membership satisfaction surveys and evaluations, both formal and casual., • Adheres to policies related to boundaries with members, volunteers, staff, and participants., • Attends required Abuse Risk Management training and adhere to procedures related to managing high-risk activities and supervising members and participants., • Reports suspicious or inappropriate behaviors and policy violations and follow mandated abuse reporting procedures., • Ensures unused rooms and closets remain locked; routinely monitors high-risk locations (locker rooms and restrooms, etc.). LEADERSHIP COMPETENCIES: • Emotional Maturity, • Communication, • Critical Thinking and Decision Making QUALIFICATIONS: • Must have a working knowledge of the proper use of all YMCA of Montclair fitness equipment and ability to instruct members on fitness program development, implementation, progression, proper form and technique, exercise science knowledge, and high standards of safety, based on YMCA training principles., • Must be at least age 18., • Must have a CPR/AED and First Aid Certification OR get certified within 90 days of employment., • Must complete Y-USA online training within three business days from the date of hire. Complete any other YUSA training as needed., • Must have a positive, upbeat attitude and strong member service skills, with the ability to relate effectively with a diverse population. WORK ENVIRONMENT & PHYSICAL DEMANDS: This work requires the following physical activities: climbing, bending, stooping, kneeling, twisting, reaching, sitting, standing, walking, lifting, finger dexterity, grasping, repetitive motions, talking, hearing, visual acuity, and swimming. The work is performed primarily indoors. Must be able to lift 50lbs. COMPANY BENEFITS: • YMCA Membership: Enjoy access to our YMCA facilities at no cost., • 25% Discount on YMCA Programs, • Employee Referral Bonus: Earn rewards for referring to qualified candidates., • Employee Discounts: Access exclusive discounts on various products and services., • Paid Time Off (PTO): Eligibility after 90 days of employment. HOURLY PAY RATE: Up to $18.00 WORK SCHEDULE: • Tuesday: 9:00 AM – 2:00 PM, • Wednesday: 9:00 AM – 2:00 PM, 3:00 PM – 9:30 PM, • Thursday: 9:00 AM – 2:00 PM, • Friday: 3:00 PM – 9:30 PM, • Saturday: 1:00 PM – 6:30 PM, • Sunday: 1:00 PM – 6:30 PM