Customer service agent jobs in United States

NBYNANCY is a small business in New York, NY. We are agile, fast-paced, demanding and our goal is to Provide top fashions all over the world and to keep expanding our brand. Our work environment includes: Modern office setting Modern office setting Modern office setting Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer sales representative and clerical assistant. You will have many duties including taking orders over the phone, reaching out to our clients with new products, maintaining backorders and more in an office environment. Duties: - Communicate with customers via phone, email, and chat to provide assistance and resolve issues promptly - Maintain a high level of professionalism and phone etiquette in all customer interactions - Utilize bilingual skills (English and Spanish) to assist customers who require language support - Upsell products and services to customers based on their needs and preferences - Provide accurate and efficient data entry for customer information and order processing - Collaborate with other departments to resolve complex customer issues - Conduct outbound calling campaigns to follow up on customer inquiries or promotions Experience: - Previous experience in a customer service role is preferred - Strong communication skills, both verbal and written - Bilingual proficiency in English and Spanish is highly desirable - Sales experience or familiarity with upselling techniques is a plus - Ability to handle high call volumes while maintaining a positive attitude - Proficient in data entry and computer skills At our company, we value our employees and offer competitive compensation packages. As a Customer Service Representative, you will have the opportunity for career growth within our organization. Join our team today and make a difference in providing exceptional service to our valued customers. Note: All positions at our company are paid positions, including internships. Job Type: Full-time Pay: $16.00 - $18.00 per hour Expected hours: 40 per week Experience level: 1 year Shift: 8 hour shift Weekly day range: Monday to Friday Work setting: In-person Office

Join our team as a work-from-home customer service representative! In this role, you'll be responsible for providing exceptional customer support through phone, email, and chat channels. Your main tasks will include answering inquiries, resolving issues, and ensuring customer satisfaction. We're looking for someone with excellent communication skills, strong problem-solving abilities, and the ability to work independently. Experience in a customer service role is preferred, and familiarity with CRM software is a plus. If you're a friendly and customer-oriented individual who enjoys working from the comfort of your own home, we'd love to hear from you!

No Experience? No Problem! Here at SCI - we believe in giving everyone a chance to excel. You don't need prior experience to thrive in our remote roles; we will provide you with the training and support you need to succeed. If you're eager to learn and grow, we encourage you to apply. We have a fun yet challenging employment opportunity for an entry level CSR and financial services representative. The Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of SCI. Through a thorough understanding of SCI practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to provide inbound Phone support to SCI Members and donors through the lifespan of their membership with SCI. Responsibilities 1. Contacting our donors via phone and email 2. Scheduling appointments for our field agents and team with prospective donors. 3. Maintaining a detailed record of appointments and interactions 4. Providing excellent services and representing our company professionally 5. Meeting and exceeding daily and weekly appointment setting targets Skills 1. Welcoming and warm personality that demonstrates genuine care for customers 2. Is comfortable conversing with individuals from a variety of backgrounds and all organizational levels 3. Ability to multi-task effectively and prioritize a shifting workload 4. Strong organizational skills and attention to detail in managing administrative tasks 5. Strong problem-solving abilities and the capacity to handle challenging situations with a positive attitude 6. Must perform well independently as well as in a team environment 7. Proficient in Microsoft Office and Google Workspace 8. Basic financial literacy

-answer calls, chats and emails from clients/customers -answer questions -assist in making sure needs are met and taking notes -running demo to clients to showcase portfolio -handling coaching calls and one and one -handling scheduling and appointments -making sure payments are up to date and received from clients and customers -making sure all contact information and forms are up to date for clients and customers

Compañía americana está contratando 3 personas para ser parte del equipo de trabajo no es necesario el inglés ofrecemos entrenamiento y estabilidad de trabajo. Meraki R&T CORP. una empresa de new York profesional y ágil Nuestro entorno laboral incluye. Oficinas modernas Se ofrece comida Pagos cash Oportunidad de crecimiento

Are you ready to get involved in a creative and exciting customer service position? We are looking for positive, energetic individuals to join our expanding customer service team. Our full - time, entry level position will provide you with all the skills you need to have a meaningful professional career in customer service. This position will give you: Hands on experience in sales and marketing  A strong network of successful individuals passionate about helping others grow professionally and gain career opportunities Training programs and workshops that will provide you with useful tools designed to initiate career advancement and personal development Responsibilities:  Handle a high volume of customer interactions everyday Continuously learn and stay up to date with product knowledge while adapting to evolving customer needs Successfully negotiate and generate sales Collaborate with others and contribute to reaching company targets including response time, customer satisfaction, and first-call resolution Requirements:  Personable communication skills, both written and verbal, led with empathy, patience and genuine dedication for customer satisfaction Ability to think on your feet, multi-task, and maintain a positive attitude when dealing with challenging customer interactions Strong problem solving and organizational skills Our team is passionate about career advancement, personal growth and customer satisfaction. You will be entitled to a supportive leadership team, rewarding compensations and opportunities to work with reputable brands. Don’t miss the opportunity to apply today!

We are now hiring Customer Service representatives. Must be 18 and over to apply for this position. Position will require for you to deal with a high volume of incoming and outgoing phone calls, bookings and reservation. all amenities and supplies will be provided. Apply now!

Work with team leader and team members to assist and service their customers Provide timely and accurate information to incoming customer calls on order status, pricing, and product requests Process customer orders/changes according to established department policies and procedures Minimum requirements: High school diploma or GED Minimum one year customer service experience preferred Strong organizational skills Excellent verbal and written communication skills Ability to work within a team environment and independently when needed What We Offer: Paid Vacation, Sick, and Holiday Leave Benefits including Employer sponsored Medical, Dental, Vision, Life Insurance 401k Program

Job Summary: As a Customer Service Representative, you will be the first point of contact for our customers, playing a key role in maintaining our reputation for outstanding customer care. Your primary responsibility will be to assist customers with their home warranty needs, including answering questions, handling claims, providing information about our services, and resolving any issues or concerns with professionalism and empathy. Key Responsibilities: Respond to customer inquiries via phone or email in a timely and accurate manner. Process claims, providing customers with clear information about coverage, procedures, and status updates. Qualifications:Proven customer service experience, preferably in the home warranty or insurance sectors. Strong verbal and written communication skills. Ability to empathize with and prioritize customer needs. Patience and ability to manage stress, especially in handling challenging situations. Please contact me if you are interested in this type of job!

Interested in our job offer should be able to speak politely to the customers. Your job will be assigned with the job of recieving calls from our customers. Assuring them of our services, which involves selling fresh of our farm produce mainly grains and nuts of all kind. We can as well charge you with the responsiblity to call some designated numbers which shall be forwarded to you. we shall as well get you informed and prepared you with necessary training online.....

Who trying to work from home? it’s a remote work of 5/7hrs daily Monday to Friday, they pay $13.84 hourly but you if you want to be paid in weekends you get $514.04(including the wait charges), they provide all equipments readily for you if you qualified for the interview, such as: desk printers, and others; your resume got to be fully updated and other info so you’ll be able to apply in✔

Full job description Better Families, Inc is looking for a motivated and driven individual to assist with coordinating patients assessments. Responsibilities include but not limited to: Accepting new referrals from intake and staffing new referrals in a timely manner Collaborate with Human Resource to staff and schedule clients in need of home care services. Maintain rapport and constant communication with referral sources, caregivers, clients and families. Oversee client care by conducting scheduled and unscheduled home and virtual visits with clients and caregivers. Staffing and scheduling assigned caseload. Providing superior customer service to clients, caregivers, families, care managers etc. Maintaining client compliance Constant customer support Required Skills/Abilities: verbal and written communication skills. Interpersonal, negotiation, and conflict resolution skills. Organizational skills and attention to detail. Excellent customer service skills Excellent time management skills with ability to meet deadlines. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Proficiency with or the ability to quickly learn the organization’s structure. . Education and experience: High school Diploma or GED Case coordination experience preferred but will be willing to train the right candidate Job Type: Full-time Schedule: Monday to Friday Language: Bilingual (English and Spanish) Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: 40 per week Weekly day range: Monday to Friday Shift availability: Day Shift (Preferred) Work Location: In person

Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers shop, locate products, and provide them with solutions Provide a fast and friendly checkout experience; execute cash handling to standards Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments Educate customers on the Voice of Customer (VOC) survey Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) Participate in the truck unload, stocking, and planogram (POGs) processes Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store Perform Store In Stock Optimization (SISO) and AD set duties as assigned Support shrink and safety programs Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members Cross trained in Custom Framing selling and production Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires Retail and/or customer service experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. Responsibilities: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Requirements and skills: Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school diploma

John Lee Construction Company is looking for a positive and professional Customer Service Representative to join our growing team in Newark, NJ. In this role, you’ll be our customers’ first point of contact, responsible for delivering a best in class customer support experience. At John Lee Construction, we’re committed to fostering an environment that’s welcoming, inclusive and respectful. We’re proud to have a 4.5 star rating on Indeed Company Pages from our employees. We also offer plenty of opportunities to advance into management since we promote from within

NOW HIRING - FAST HIRE - APPLY NOW! The time is here - We are now interviewing and hiring for Administration Roles in our Customer Support Department. All applicants will be considered. Must be 18 and over to inquire. No Experience is required we will train, however experience is preferred All positions will require you to maintain on-the-job professional attire. All positions start immediately! Hiring on a first come - first serve basis. Must be willing to work Monday - Friday / FT. All applicants must have a resume to present to higher ups at the time of interviewing JOIN US ON OUR NEXT OPEN CALL - FAST HIRE!

As a Customer Service Representative, you will be the first point of contact for customers, providing them with assistance and resolving their inquiries or issues. You will interact with customers through various communication channels, such as phone calls, emails, live chats, or in-person interactions. Your role is to ensure a high level of customer satisfaction by addressing their needs effectively and efficiently. Responsibilities: · Provides prompt, accurate, thorough, and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. · Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. · Handles situations which may require adaptation of response or extensive research. Accurately documents inquiries. · Initiates or processes adjustments or performs other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. · Responds to research and/or assists with priority inquiries and special projects as required by management. · Provides feedback to management regarding customer problems, questions, and needs. · Maintains accurate records on complaints and/or other customer comments and makes recommendations for changes to management. · Follows through on complaints until resolved or reports to management as needed. Maintains basic knowledge of quality work instructions and company policies. · Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. · Maintains all departmental productivity, quality, and timeliness standards. Assist with the training of new employees and cross training of co-workers. Other duties will be assigned. Benefits: • Medical, Dental & Vision Insurance, Life and Long-Term Disability Insurance. • Tuition Assistance • Comprehensive In-House Training Program • Employee Assistance Program • Paid Time Off • Sign-On Bonus Experience: · Work Experience: 1 year of claims processing or customer service experience OR bachelor’s degree in lieu of work experience. Preferred Work Experience: 3 years-of customer service or call center experience. Skills: · Basic computer operating skills. Standard office equipment. Knowledge of word processing, spreadsheet, and database software. Education: · High School Diploma or Equivalent or associate degree

Company: Hallmark Aviation Position: Airline Customer service Representative Pay Rate: $23.54 Schedule: 4pm-12pm or 6am-2pm(Must be available to work weekday and weekend) Must be bilingual in one language: Cantonese, Mardian, Tagalog, Korean, Japanese. Airline Customer service Representative Job Description: · Ticketing, verifying guest documentation; Guest check-in and assistance. · Gate management/announcements regarding flight activity · Baggage Service · Learn and operate a computerized reservation system. · Assist unaccompanied minors and special needs guests. · Complete daily reports and other assigned duties · Work in a team environment Qualification: · Ability to proficiently read, write and speak English. · Must be authorized to work in the United States for any employer without sponsorship. · Must be at least 18 years of age, have a High School Diploma, GED or six months' work experience with Customer Service · -Must be able to work flexible weekdays, weekend, and holiday. · -Competent in handling difficult situations. · -Ability to safely lift to 50 pounds.

We are looking for a well-presented, friendly, organized, and service-oriented front desk agent to join our company. You'll be responsible for performing various administrative tasks, such as answering telephones and answering all guests’ questions and concerns, and assisting in the daily operations. Front desk employees are often the first employee that the customer or the public comes into contact with, so you must be personable and have outstanding interpersonal communication skills. You'll also be responsible for leaving a good first impression for the organization Duties and Responsibilities: Greet guests with a welcoming smile and professional yet friendly demeanor Help maintain a clean and organized facility Assist with building events and parties Answer phones and direct calls to appropriate personnel Check and send emails Make and confirm reservations Maintain a clean and tidy workspace at all times Resolve customer complaints and problems calmly and effectively Notify management of any serious issues that you cannot resolve Maintain a friendly, personable disposition Perform various clerical tasks as needed (sorting mail, paper filing, etc.) Requirements and Qualifications : Previous experience in customer service Ability to work both independently and collaboratively. High school diploma or GED equivalent is required Experience is hospitality is prefered. Must display strong verbal and written communication and phone skills, including a professional phone demeanor Excellent interpersonal skills, diplomacy, and the ability to interact effectively with individuals and groups at all levels The ability to retain a calm and personable attitude Excellent customer service skills Ability to maintain calm, politeness, and patient in stressful situations Organized and detail-oriented

Management is Looking to fill some front desk positions Responsibilities include but are not limited to: -Greeting everyone that enters in a professional and friendly manner -Answering Phone calls -Keeping front desk organized and clean -Directing guest to the Elevators or designated office -Directing couriers to the mailroom   -Corresponding with management to improve Functionality and daily operations We are looking for candidates with at-least 1-year customer service experience.  These are full-time positions. You must have a valid identification or passport and legal work authorization to apply. We are an equal opportunity Employer. If you are looking for long-term stable Employment, we encourage you to apply.

We are seeking an individual to become a part of an award-winning team. The chosen applicant will be awarded a full-time job with potential growth opportunities in the hotel industry. The Guest Service Agent (also known as Front Desk Clerk) represents the hotel to the guest throughout all stages of the guest’s stay. Responsible for operating the front desk while providing a variety of hotel services for guests to optimize guest satisfaction and revenue optimization. Front Desk agent must possess strong telephone skills, excellent hospitality skills, strong problem-solving skills, and be detail oriented. The responsibilities and expectations of a Guest Service Agent: Facilitates the overall operation of the front desk while delivering a welcoming and problem-free stay Acts as a Customer Service Representative. Demonstrate a high level of customer service at all times Qualifications: Previous experience in a customer-focused industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Calm, efficient, and organized with great attention to detail Ability to multi-task while maintaining a positive attitude when working with a Guest Professional manner with an emphasis on hospitality and guest service Ability to work on your own and as part of a team What you will receive: Competitive Pay with Overtime Future Employment Growth Opportunities Holiday pay Vacation pay Insurance/401K opportunities We believe its employees are the strength of our company’s foundation. Everyone’s efficiency, ambitions, attitudes, health and stability has made the company what it is today and will continue in years to come. We feel that an employee/employer connection is a relationship. It is both party’s responsibility to watch out for what is best for each other to make the bond stronger and more successful. Every employee has the opportunity for continued education, development, and advancement within the company. It is important every employee feels engaged and are trained for their position. Internal promotions and transfers are a common practice for those interested in growing professionally and personally with the organization.

Job Overview: We are seeking a motivated and experienced Office Manager / Commercial Insurance Agent to join our team. Duties: - Provide excellent customer service by addressing client inquiries and resolving any issues or concerns -Commercial, Construction and Personal lines servicing and policy entry -Remarketing, endorsements, renewal processing, rating and billing - Analyze insurance policies to determine appropriate coverage options for clients - Educate clients on different insurance products and help them understand policy terms and conditions - Maintain accurate client records and update policy information as needed - Collaborate with insurance carriers to ensure timely processing of applications and policy changes Experience: - Prior experience 2 plus years -Knowledge of commercial lines, including certificate issuance -Knowledge of Agency Management Systems -Life and Health License is a plus. - Strong customer service skills with the ability to build rapport and establish trust with clients - Excellent communication skills, both verbal and written We offer competitive compensation for our Insurance Agents. If you are a motivated individual with a passion for helping others, we would love to hear from you. Apply today to join our dynamic team!

Full job description About us We are professional and agile. Our work environment includes: Modern office setting Food provided Overview: We are seeking a highly motivated and experienced Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for overseeing daily operations, managing a team of employees, and ensuring exceptional customer service. The ideal candidate will have strong leadership skills, excellent organizational abilities, and a passion for delivering outstanding results. Responsibilities: - Supervise and manage a team of employees, providing guidance and support as needed - Ensure efficient and effective operation of the department or area assigned - Monitor employee performance, provide feedback, and conduct performance evaluations - Implement and enforce company policies and procedures - Train new employees on job duties, company policies, and safety protocols - Maintain accurate inventory control and assist with ordering supplies as needed - Resolve patient complaints or issues in a timely and satisfactory manner - Collaborate with other supervisors to achieve department goals and objectives - Conduct regular meetings with staff to communicate updates, expectations, and goals Requirements: - Previous experience in a supervisory role, preferably in a medical office or customer service environment - Strong leadership skills with the ability to motivate and inspire a team - Excellent organizational skills with the ability to prioritize tasks effectively - Knowledge of using EMR system - Exceptional customer service skills with the ability to handle difficult situations professionally - Multilingual abilities are a plus (preferrably Spanish Speaking) If you are a dedicated individual who thrives in a fast-paced environment and enjoys leading a team to success, we encourage you to apply for this exciting opportunity. We offer competitive compensation, opportunities for career growth, and a supportive work environment. Apply today to join our dynamic team as a Supervisor! Job Type: Full-time Pay: $19.00 - $25.00 per hour Benefits: Paid time off Experience level: 4 years Schedule: 8 hour shift Day shift Monday to Friday Morning shift Weekends as needed Ability to Relocate: Brooklyn, NY 11237: Relocate before starting work (Required) Work Location: In person

We are seeking a highly motivated and experienced Travel Agent to join our team at Queen Travel Agency and Tours. As a Travel Agent, you will be responsible for assisting clients in planning and booking their travel arrangements, providing exceptional customer service, and ensuring a smooth and enjoyable travel experience. Responsibilities: - Assist clients in selecting and booking travel packages, including flights, accommodations, transportation, and tours, based on their preferences and budget. - Provide accurate and up-to-date information on travel destinations, including visa requirements, local customs, and attractions. - Research and compare travel options to ensure clients receive the best deals and value for their money. - Collaborate with airlines, hotels, car rental companies, and other travel service providers to secure reservations and negotiate rates. - Process payments, issue tickets, and provide clients with all necessary travel documents. - Handle any travel-related issues or emergencies that may arise during the trip, including flight delays, cancellations, or changes in itinerary. - Build and maintain strong relationships with clients to understand their travel preferences and provide personalized recommendations for future trips. - Stay informed about industry trends, new travel destinations, and changes in travel regulations to provide clients with the most current information. - Meet sales targets and contribute to the overall success of the agency. Requirements: - Proven work experience as a Travel Agent or in a similar role. - Excellent knowledge of travel products, services, and destinations. - Strong customer service and communication skills. - Proficient in using travel booking systems and software. - Ability to multitask and work under pressure in a fast-paced environment. - Detail-oriented and highly organized. - Ability to work independently and as part of a team. - Flexibility to work on evenings, weekends, and holidays as required. - Certification or diploma in Travel and Tourism is preferred. Join our team at Queen Travel Agency and Tours and be a part of creating unforgettable travel experiences for our clients. Apply now!