Customer service agent jobs in Stockton, CaliforniaCreate job alerts

Job Description Job Overview: As a Call Center Agent / Dispatcher, you will be responsible for handling inbound and outbound calls from customers and team members in a professional and efficient manner. Your primary goal will be to provide exceptional customer service, address inquiries, resolve issues, and ensure customer satisfaction. Working Conditions & Scheduling: • This is an in-person role. This is not a remote, work from home, or hybrid role., • May require evening, weekend, or holiday shifts based on business needs., • Work Days: Sunday - Thursday, • Work Days: Tuesday - Saturday, • High school diploma or equivalent required, • Inbound Calls: Handle incoming calls from customers regarding service requests and technical issues., • Outbound Calls: Initiate outbound calls to sales leads, while identifying customer needs and promoting sales opportunities., • Appointment Scheduling & Dispatching: Coordinate with customers and team members to schedule service appointments, ensuring efficient allocation of resources and timely resolution of issues., • Documentation: Record detailed information about customer interactions, service requests, service memberships, and resolutions in the company's CRM system for future reference., • Customer Satisfaction: Ensure high levels of customer satisfaction by addressing concerns promptly, following up on service requests, and maintaining a professional and courteous demeanor at all times., • Team Collaboration: Collaborate with other team members, including field technicians and supervisors, to streamline processes, resolve complex issues, and improve overall customer experience., • Customer Service Skills: Strong interpersonal and communication skills with the ability to actively listen to customers, empathize with their concerns, and effectively communicate solutions., • Problem-Solving Ability: Analytical mindset with the ability to quickly develop appropriate solutions to address customers' needs., • Organizational Skills: Excellent time management and multitasking abilities to handle multiple customer inquiries and service requests simultaneously while maintaining accuracy and attention to detail., • Computer Proficiency: Proficient in using computer systems, including CRM software, email, chat, spreadsheets, and other relevant applications for documenting customer interactions and managing appointments., • Adaptability: Ability to work in a fast-paced environment, adapt to changing priorities, and remain calm under pressure., • Team Player: Willingness to collaborate with team members, share knowledge and expertise, and contribute to a positive and supportive work environment.Company DescriptionGreener Solutions Heat & AC has served the Central Valley for over 40 years. We are a trusted, local & experienced company providing residential heating and air needs/repairs. At Greener Solutions Heat & AC we understand the importance of "Going Green" and know it is the little things we can do to help the environment. Whether we are installing a new air conditioning unit or new windows, we provide the most up-to-date, eco- friendly, energy efficient equipment. If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by the team, customers, and where your work has a direct effect on the success of the company. If this sounds like you and you can add your special skills to the “Green Team”, spend a little time learning more about us by visiting Solutions Heat & AC has served the Central Valley for over 40 years. We are a trusted, local & experienced company providing residential heating and air needs/repairs. At Greener Solutions Heat & AC we understand the importance of "Going Green" and know it is the little things we can do to help the environment.\r\n\r\nWhether we are installing a new air conditioning unit or new windows, we provide the most up-to-date, eco- friendly, energy efficient equipment.\r\n\r\nIf you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by the team, customers, and where your work has a direct effect on the success of the company. If this sounds like you and you can add your special skills to the “Green Team”, spend a little time learning more about us by visiting .

Job Description REPORTS TO: Program Manager POSITIONS SUPERVISED: Directly and Indirectly up to 30 employees FLSA STATUS: Non-Exempt DEPARTMENT: Supported and Independent Living (SAIL) SUMMARY: Under the direct supervision of the Program Manager, assists in managing the day-to-day program functions including supervision of staff, may provide direct personal care, monthly and quarterly reporting of customer activity, program billing of services to funding sources, and other administrative support as required. QUALIFICATIONS: Education/Experience: One year of college course work (30 units) of social work, counseling, therapeutic recreation, adapted physical/special education or related human service field with a minimum of three years of experience working in day or residential programs serving persons with disabilities. A BS degree with an emphasis in human services may be substituted for one year of experience. Must obtain and maintain First Aid and CPR certifications. Language Ability: Ability to read and analyze a variety of documents. Must be able to write and communicate complex information within the scope of job functionality. Must be able to understand and follow verbal and written instructions from supervisor. Must be able to develop and document lesson plans. Math Ability: Knowledge and ability to work with basic mathematical concepts. Computer Skills: Must have working knowledge of Microsoft Office Suite, scheduling and MITC software experience. Driving Skills: Must possess a valid CDL and have clean driving record as well as operate a vehicle in good working order for employee transportation. Must have proof of ongoing auto insurance on personal vehicle. COMPETANCIES: • Is punctual and dependable, • Provides excellent internal and external customer service, • Must work in an ethical and professional manner, • Quality and Quantity of work reflects accuracy, thoroughness and timeliness, • Has strong interpersonal skills that include responding well to supervision, • Must be able to work collaboratively at all levels within the organization, • Must be able to work independently, • Must be able to problem solve and make decisions in a crisis situation, • Must demonstrate respect and sensitivity to diversity, • Must possess general knowledge of developmental and physical disabilities; individual/group instruction techniques, behavioral and medical knowledge associated with given disabilities such as seizure activity, practice of correct lifting, positioning and transferring techniques, behavior modification techniques, documentation procedures and have ability to remain calm in high stress situations, • Has demonstrated supervisory skills including delegation, adaptability, initiative and team work DUTIES: Provide program development and implementation is such areas as: • Life skills, • Customer employment readiness Provide program support in such areas as: • Assists with management activities in the event of the absence of the Program Manager, • Monitors documentation and data recording/collection in 24 hour customer binders inclusive of communication and medication logs, • Assists with service plan implementation and evaluation, • Evaluation and reporting on customer activity, • Provide input for ISP, • Mans Emergency Phone line during off duty hours Administrative support: • Documents records of business transition, • Ensures consumer and personnel files are in compliance, • Assists with billing for services, • Documents transaction reports for funding agent, • Reviews submitted customer paperwork from staff, • Supports or facilitates staff meetings, • Reviews all timesheets for accuracy, • Schedules employee shifts weekly including IHSS schedules, • Communicates with VMRC relating to customers issues/crisis situations., • Customer home Health and Safety inspections, • Management of IHSS cases Customer and Staff support • Develop and maintain good rapport with customers, staff, and stakeholders, • Assists customers to emergency hospital as needed, • Provide staff supervision, training and performance feedback, • In partnership with Program Manager writes staff evaluations and other supervisory documents as needed, • Participates in interviews for new staff, • Manage or provide supervision of medication distribution, • Ensure customer and employee welfare and safety, • Monitor staff vehicle maintenance, • Assist with vehicle and equipment maintenance, • Participates in customer meetings such as IPP, VMRC or residence meetings,, • Attend required agency meetings and training or meetings as requested by Program Manager, • Provide support in the absence of staff, • Provide support in the absence of Program Manager, • Perform other duties as assigned PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to: • Stand, stretch, twist and reach with hands and arms for prolonged periods of time, • Lift 50 lbs or more, • Use hands to finger, to handle or to feel, • Use of hands to keyboard, • To talk and to hear others While performing the duties of this job the employee is frequently required to: • Stand, walk, climb, balance and to drive Full time hours. $18-$20/per hour depending on experience.

Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via phone and

Job DescriptionJob Title: Systems Engineer II/vCIO Division: Managed IT Services Branch: Stockton Reports to: Managed IT Service Manager The System Engineer is responsible for the maintenance and improvement of our internal IT infrastructure as well as providing technical assistance to team members and end users with system and network requests. The focus is on Systems support but a solid networking and security foundation is critical to success. Essential Duties and Responsibilities: • Support services for o Microsoft related technologies: Windows Server 2016,2019, Exchange, SQL o Microsoft 365 Administration portal experience o Virtualization technologies: VMware and Hyper-V o Azure and AWS knowledge and implementation experience o Firewalls and remote access: SonicWall, Net Extender o 2FA experience: Duo, Google, Microsoft o Networking: Unifi, HP, Cisco-Experienced in VLANs, DHCP, DNS and general Network Topology • Administration and maintenance of the remote monitoring and management system (RMM): update agent scripts, respond to alerts, monitor dashboard, and periodic system review • Develop and document maintenance routines for all computer systems • Support of WAN and LAN connectivity, routers, firewalls, and security • Document all work performed as tickets and time entries in our ConnectWise Manage PSA • Field Service Support- Troubleshooting and ongoing hardware support (reliable transportation is required) • Refresh Projects- Participate in projects where current hardware is replaced to include but not limited to: firewalls, network switches, AP’s, workstations, servers etc. Additional Duties and Responsibilities: • Ability to work in a team and communicate effectively • Accept escalations from the helpdesk • Escalate service or project issues that cannot be completed within agreed service levels • Business awareness: and understanding of product management cycles • Document internal processes and procedures related to duties and responsibilities • Responsible for entering time and expenses as they occur Knowledge, Skills, and/or Abilities Required: • 10+ years’ experience with Servers, virtualization technology • Professional IT Certifications, such as: Microsoft MCITP, MCSA, or MCSE • Interpersonal skills: such as communication skills, active listening, and customer-care • Ability to speak with C-Level Management and assist in the creation of business technology roadmaps • Ability to multi-task and adapt to changes quickly • Understanding of support tools, techniques, and how technology is used to provide IT services • Typing skills to ensure quick and accurate entry of service request details • Self-motivated with the ability to work in a fast-moving environment that is not business vertical specific

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Employee discounts, • Flexible schedule, • Opportunity for advancement, • Signing bonus $300 Sign-On Bonus for new employees! Terms apply What you need: • 2+ seasons of previous experience completing individual, trust, and/or partnership tax returns, • Passion for providing extraordinary customer service, • Excellent communication and interpersonal skills, • Ability to thrive in a fast-paced work environment, • Basic computer skills, • Willingness to learn, • Experience in accounting, finance, retail, bookkeeping, or taxesAdditional Perks:, • Full-time and part-time positions are available, • Flexible Schedule Options Work that works for you!, • Work Lotto (Win money for logged shifts), • Low-cost benefits (healthcare, dental & vision), • Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month), • Free identity theft protection, • Corporate discount program, • Free tax preparation training and PTIN registration reimbursement, • Referral bonus opportunities are available for referring qualified candidates, • Free continuing tax education, • Enrolled Agent materials and testing reimbursement, • Opportunities for advancement within the organization, • Employee referral program & sign-on bonus for new Tax Preparers (terms apply), • Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually), • 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today The Companys Privacy Policy is located at: . By submitting an application, I (1) affirm and agree with my decision with regard to California public records, as set forth in the Note to Applicant, and with regard to the California collection of personal information, as set forth in the "Privacy Notice to California Job Applicants" (if applicable); (2) acknowledge I have read the Note to Applicants.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Employee discounts, • Flexible schedule, • Opportunity for advancement, • Signing bonus If you join our team as a Seasonal Entry Level Tax Preparer, you'll conduct one-on-one tax interviews with clients, start to develop your book of business, and provide exceptional customer service. You will also have the opportunity to expand your skill set with professional development and continual training. No matter your work background or experience level, we welcome you to apply! $150 Sign-On Bonus for new employees! Terms apply What you need: • Passion for providing extraordinary customer service, • Excellent communication and interpersonal skills, • Ability to thrive in a fast-paced work environment, • Basic computer skills, • Willingness to learnAdditional Perks:, • Full-time and part-time positions are available, • Flexible Schedule Options Work that works for you!, • Work Lotto (Win money for logged shifts), • Low-cost benefits (healthcare, dental & vision), • Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month), • Free identity theft protection, • Corporate discount program, • Referral bonus opportunities are available for referring qualified candidates, • Free continuing tax education, • Enrolled Agent materials and testing reimbursement, • Opportunities for advancement within the organization, • Employee referral program & sign-on bonus for new Tax Preparers (terms apply), • Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually), • 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! The Companys Privacy Policy is located at: . By submitting an application, I (1) affirm and agree with my decision with regard to California public records, as set forth in the Note to Applicant, and with regard to the California collection of personal information, as set forth in the "Privacy Notice to California Job Applicants" (if applicable); (2) acknowledge I have read the Note to Applicants.

Extra Perks optional plans for disability, hospital indemnity, health advocate program, universal life, critical illness, accident insurance, and even pet insurance. You will also have opportunities to grow your earnings by offering additional products such as homeowners insurance and, when applica

Job DescriptionTeleSales Representative - Remote About Us InsuraTec Services Group is seeking driven and passionate individuals to join our growing remote sales team. As a TeleSales Representative, you’ll play an important role in helping clients secure their financial future through personalized life insurance solutions. With comprehensive training, flexible hours, and a supportive environment, we’re here to help you succeed in building a rewarding career. Key Responsibilities * Client Relationship Management: Build and maintain strong relationships by understanding client needs and providing tailored insurance solutions. * Customer Support: Deliver exceptional service by assisting clients with insurance-related questions throughout the sales process. * Sales Excellence: Implement proven sales strategies to meet and exceed performance goals. * Qualified Leads Provided: Focus on sales—not prospecting. We provide leads; no cold calling required. * Remote Flexibility: Work from the comfort of your home with a schedule that fits your lifestyle. * Training & Licensing: Receive full training and guidance to obtain your life insurance license. Qualifications * Highly motivated and goal-oriented with a passion for sales. * Strong communication and interpersonal skills. * Entry-level welcome—no prior experience required. * Commitment to professionalism, integrity, and client care. * Enthusiasm for working in the financial services and insurance industry. What We Offer * Compensation: Commission-only structure with unlimited earning potential based on performance. * Support: Access to marketing resources and a wide portfolio of insurance products. * Work-Life Balance: Flexible scheduling to fit your needs. * Growth Opportunities: Clear paths for advancement within the company. * No Cold Calling: All leads are provided—no door-to-door or network marketing. If you’re excited about sales, motivated by success, and passionate about helping clients protect their financial future, we’d love to hear from you. Apply today and take the first step toward a rewarding career with InsuraTec Services Group. #ZR Company DescriptionInsuraTec is a relentless group of innovative business professionals with a desire to see others thrive. We have an innovative approach to insurance and a drive to inspire & celebrate change in ourselves & others. Designed as a technology company, we stand out from the crowd with innovative tools, resources, and proprietary automation technology to create a seamless working environment for our customers and teammates. We approach our days with honesty, integrity, and respect. We are a systems-driven company that prefers to share growth and opportunities with everyone. The success of InsuraTec is based directly on the success of its agents. With a supportive attitude, our leadership team educates and trains each diverse agent individually. We are family focused, with a dream to make InsuraTec feel like a thriving home for our agents, managers, and support staff. InsuraTec was created as a space for independent agents and builders to have a home where they could not just succeed, but thrive. You will know that our team is 100% dedicated to our customers as well as our field force all across the USA. We have a belief that if we take good care of our agents, they will take good care of their clients. Every day, we put our best foot forward with a dedication to innovation, integrity, and ownership.InsuraTec is a relentless group of innovative business professionals with a desire to see others thrive. We have an innovative approach to insurance and a drive to inspire & celebrate change in ourselves & others. Designed as a technology company, we stand out from the crowd with innovative tools, resources, and proprietary automation technology to create a seamless working environment for our customers and teammates. \r\n\r\nWe approach our days with honesty, integrity, and respect. We are a systems-driven company that prefers to share growth and opportunities with everyone. The success of InsuraTec is based directly on the success of its agents. With a supportive attitude, our leadership team educates and trains each diverse agent individually. \r\n\r\nWe are family focused, with a dream to make InsuraTec feel like a thriving home for our agents, managers, and support staff. InsuraTec was created as a space for independent agents and builders to have a home where they could not just succeed, but thrive. \r\n\r\nYou will know that our team is 100% dedicated to our customers as well as our field force all across the USA. We have a belief that if we take good care of our agents, they will take good care of their clients. Every day, we put our best foot forward with a dedication to innovation, integrity, and ownership.

Job DescriptionSalary: $18.40 - $19.40 Hourly Start Your Career With Contigo Become a Sales Agent At Contigo Insurance, this isnt just a Sales agent Role its the beginning of a long-term career in a place where people grow, advance, and find stability. Youll join a team that believes in your potential, supports your development, and helps you build meaningful skills that can transform your future. Were looking for someone who enjoys helping others, thrives in a positive team environment, and brings warmth and professionalism to every customer interaction. Work Schedule • Monday to Friday: 9:00 AM 6:00 PM, • Saturday: 10:00 AM 4:00 PM, • Days off: Sunday What Youll Do • Sell and recommend tailored auto insurance policies., • Assist clients with DMV services, such as vehicle registration., • Provide clear information and guidance about our services, • Support office operations to keep everything running smoothly What Were Looking For • Friendly, reliable, service-oriented attitude, • Strong communication and people skills, • Desire to grow and build a long-term career, • California DOI license (required)., • Preferred: Bilingual (Spanish & English) with strong customer service skills. If youre looking for stability, growth, and a workplace that believes in you You belong here. Apply Today!

Job Description We are currently seeking an energetic, outgoing, and motivated Insurance Agent to join our growing team. This is an exciting opportunity for someone who enjoys connecting with people, working in the community, and earning uncapped income through commissions. Requirements: • Must be 18 years of age or older, • Bilingual (required), • Outspoken, confident, and comfortable speaking with the public, • Ability to work community events and promotional activities, • Strong communication and customer service skills, • Educate clients on insurance products and coverage options, • Generate and follow up on leads, • Attend and represent the company at local events, • Build and maintain strong client relationships, • Hourly base pay plus commission on sales, • Additional performance-based incentives available

An exciting opportunity awaits for a United Airlines Customer Service Agent to respond promptly to inquiries and resolve basic issues, follow safety procedures and company policies, and assist with organizing, stocking, and general upkeep. Other duties include provide excellent service to customers

So c'mon, take the next step on your career journey as a Customer Service Associate at UPS!. UPS is hiring individuals to work as Customer Service Associates to fill Part-Time, Full-Time and seasonal positions. This work involves contact with customers who are shipping packages.

As a Airport Customer Service Agent, you will be responsible for supporting airport operations and passenger services, including: assist passengers with check-in and boarding processes.

We are searching for qualified customer service reps with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Ability to communicate verbally with customers and co-w

We’re looking for a FedEx Customer Service Agent to perform daily responsibilities with dedication. Provide excellent interactions with customers and colleagues.

We are searching for qualified customer service reps with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Ability to communicate verbally with customers and co-w

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive

Other duties include assist with organizing, stocking, and general upkeep, maintain accurate records and documentation, provide excellent service to customers and team members, coordinate tasks to ensure deadlines are met, adapt to shifting priorities and business needs, along with gain knowledge of

A leading paint company is seeking Customer Service Specialists in California to assist wholesale and retail customers with their needs, answer queries about products, and ensure high customer satisfaction. The position emphasizes excellent sales service and requires lifting products as needed.

Join our growing team as a American Airlines Ramp Agent to work collaboratively across teams and departments, provide excellent service to customers and team members, and maintain accurate records and documentation. Other duties include support the preparation and delivery of goods or services, coor

A leading paint and coatings company is seeking a Customer Service Specialist in Stockton, California. The role involves working with customers to determine their needs, providing product information, and maintaining store standards. Join our team to enhance customer satisfaction and contribute to s

We have an opening for a Remote Customer Service Rep, where you will respond to questions by phone, email, or in-person, help organize and maintain a tidy workspace, and support returns and exchanges in a timely manner. Additional duties include adhere to safety guidelines and company policies, hand

The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and p

The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively dri

Help us succeed as our next Kelly Services Customer Service Rep to perform daily responsibilities with dedication. Work with your team to maintain efficiency and service quality. Provide excellent interactions with customers and colleagues.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management sk

Customer Service Specialist Remote Job Duties: • Quickly getting up to speed on Occipital products as it relates to Augmented Home and their technical foundations. Providing high-quality, personalized support to customers at various

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Excellent customer care and focus; ability to assess customers' needs and prov

Join our growing team as a Amazon Customer Service Representative (Remote) to manage daily responsibilities with a focus on quality and efficiency, provide excellent service to customers and team members, and follow safety procedures and company policies. Other duties include gain knowledge of compa

We are searching for qualified customer service reps with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Ability to communicate verbally with customers and co-w

Bring your energy to the role of Walmart Customer Service Representative to gain knowledge of company offerings to better serve clients, adapt to shifting priorities and business needs, and provide excellent service to customers and team members. Other duties include assist with processing returns a

Greet customers professionally and assist with basic customer service needs. Previous porter, janitorial, or customer service experience is a plus (not required). This role is essential to maintaining a clean, safe, and welcoming environment for our customers and staff.

Other duties include support the preparation and delivery of goods or services, provide excellent service to customers and team members, gain knowledge of company offerings to better serve clients, follow safety procedures and company policies, assist with processing returns and exchanges, along wit

Duties include: stocking & displaying products, receiving money from and disbursing money to customers, maintaining a high level of customer service at all times, smile and greeting customers; answering customers’ questions, maintain cleanliness of store. Scope of this Position: The Guest Services

Join our team as a Airport Customer Service Rep, where you will learn company products and services to better assist others, coordinate with other departments when needed, and help organize and maintain a tidy workspace. Additional duties include manage simple records and enter information accuratel

Customer Service Representative. Interface directly with the customer and maintain a professional and courteous relationship with all customers. Provide customer service to daily activities related to warehousing operations.

Assist in customer account management and collections by accepting payments and managing customer appointments. Customer Service Representative. As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right when they need it the most.

Minimum 1 year of customer service experience, (Retail, Sales, Financial Services). We are seeking success driven customer service team players. Service-oriented and able to resolve customer grievances.

Other duties include adapt to shifting priorities and business needs, assist with organizing, stocking, and general upkeep, gain knowledge of company offerings to better serve clients, manage daily responsibilities with a focus on quality and efficiency, follow safety procedures and company policies

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. We are searching for qualified customer service reps with personality and people skills. Ability to communicate verbally with customers and co-w