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Job DescriptionThe FESCO Group: Our organization is a leading consumer electronics manufacturer, distributor, and eCommerce business with over 3,000 products within 15 leading national brands (like Car & Driver, Perry Ellis, Coby, Charge Worx and Epilady). Currently our primary product categories include Personal Care, Audio, Charging, Smart Home, LED, Gaming, and Wellness. FESCO is headquartered in Brooklyn, NY with a footprint that also includes offices and operations in Shenzhen China. Our Senior Sales & Product Merchandiser (Beauty & Personal care) is primarily responsible for B2B selling of our personal care and beauty products while further developing our line in the following categories: • Beauty Devices and Tools, • Beauty Accessories, • Male & Female Grooming Devices. Key Duties include:, • Sales calls and experience with Retail buyers, • Proactively identify white space opportunities across retail channels to inform strategic sourcing decisions, • Spot opportunities in both Amazon and traditional retail environments, translating insights into actionable sourcing initiatives, • Monitor top-performing products on Amazon to guide sourcing strategy and identify emerging trends, • Collaborate closely with Sales Team, alongside ownership, to develop compelling product assortments that address consumer needs and drive new business sales, • Partner with the Design team to push packaging objectives & deliverables, • Lead and participate in weekly product reviews to provide updates, track progress, and adjust strategies as needed, • Attend trade shows to discover new vendors, products, and industry innovations, • Continuously seek cost reduction opportunities without compromising product quality or delivery, • Coordinate Sourcing for our global brands (Assist team in sourcing and developing products throughout greater Asia (including China and Vietnam), • Liaise with 3rd Party Customer Service provider, • Liaise with Brand Licensors for product approvals, • Bachelor's degree in Business, Consumer Marketing or a related field (Master’s degree a plus), • 8-10 years of professional experience in selling and sourcing Beauty and Personal Care Products, • Expert knowledge of the latest trends in beauty industry and personal care electronic products y28hWI0kC2

Job Description LBA Logistics is an Amazon Delivery Service Partner proudly serving Manhattan communities since 2020. Our last mile Delivery Associates deliver more than just packages - we provide a customer-oriented delivery experience to our community. On Foot Delivery Associates, also known as Walkers, deliver packages to customers in the heart of New York City by foot and represent the final step in a massive supply chain. Today, we are actively seeking motivated customer and result driven team players to join our team. We believe in nurturing a healthy work environment that promotes the best employment practices at the highest level of quality standards. As a DSP Walker, you will walk more than an average person and you will carry, push and pull weight. Without embellishing the facts, you will basically go the gym on a daily basis. You will burn calories and you will lose weight. If you are looking to get into shape, to test your limits, and most importantly grow and develop both personally and professionally, then this job might be a perfect fit for you. We currently offer Part-time hours with the potential of Full-time hours when volume is available. All tools will be provided. Approximate hours are 11:30am to 7pm, shifts range between 5 to 7 1/2 hours per day. Shifts are scheduled based on availability and performance to accommodate up to a six-day work week. Duties and Responsibilities • Use of a handheld device for GPS routing and customer delivery information., • Must be smartphone savvy, able to text and take photographs., • Navigate a variety of routes throughout a densely populated urban area., • Must be comfortable walking in NYC and working in All weather conditions, including inclement weather, rain, snow, heat., • Must be communicative, personable, and maintain a positive attitude., • Load and Unload packages from the Truck onto a Cart., • Be CUSTOMER OBSESSED!! We strive to deliver packages and smiles to our customers., • Must be able to lift packages up to 50 lbs and push and pull a fully loaded delivery cart., • Must be reliable, punctual and willing to go Above and Beyond., • From $17.50/hour, • Performance Bonuses based upon satisfying certain eligibility and earning criteria, • Paid Training, • Paid Overtime, • Health Insurance, • Dental Insurance, • Vision Insurance, • Next Mile Education program, • Paid Time-Off, • Eligible to work in the U.S, • At least 18 years of age, • Consent to a pre-employment drug test We are an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religious beliefs, or sexual orientation. Work Remotely Pay: From $17.50 per hour Expected hours: 20 – 40 per week Benefits: • 401(k), • Dental insurance, • Flexible schedule, • Health insurance, • Paid time off, • Paid training, • Referral program, • Tuition reimbursement, • Vision insurance Shift: • Day shift Work Days: • Monday to Friday, • Weekends as needed Experience: • Customer service: 1 year (Preferred), • Delivery: 1 year (Required) Shift availability: • Day Shift (Required) Work Location: Multiple locations Company DescriptionLBA Logistics is an Amazon Delivery Service Partner proudly serving Manhattan communities since 2020. Our last mile Delivery Associates deliver more than just packages - we provide a customer-oriented delivery experience to our community. On Foot Delivery Associates, also known as Walkers, deliver packages to customers in the heart of New York City by foot and represent the final step in a massive supply chain. Today, we are actively seeking motivated customer and result driven team players to join our team. We believe in nurturing a healthy work environment that promotes the best employment practices at the highest level of quality standards. As a DSP Walker, you will walk more than an average person and you will carry, push and pull weight. Without embellishing the facts, you will basically go the gym on a daily basis. You will burn calories, and you will lose weight. If you are looking to get into shape, to test your limits, and most importantly grow and develop both personally and professionally, then this job might be a perfect fit for you. We currently offer Part-time hours with the potential of Full-time hours when volume is available. All tools will be provided. Approximate hours are 11:30am to 7pm, shifts range between 5 to 7 1/2 hours per day. Shifts are scheduled based on availability and performance to accommodate up to a six-day work week.LBA Logistics is an Amazon Delivery Service Partner proudly serving Manhattan communities since 2020. Our last mile Delivery Associates deliver more than just packages - we provide a customer-oriented delivery experience to our community. On Foot Delivery Associates, also known as Walkers, deliver packages to customers in the heart of New York City by foot and represent the final step in a massive supply chain. Today, we are actively seeking motivated customer and result driven team players to join our team.\r\n\r\nWe believe in nurturing a healthy work environment that promotes the best employment practices at the highest level of quality standards. As a DSP Walker, you will walk more than an average person and you will carry, push and pull weight. Without embellishing the facts, you will basically go the gym on a daily basis. You will burn calories, and you will lose weight. If you are looking to get into shape, to test your limits, and most importantly grow and develop both personally and professionally, then this job might be a perfect fit for you.\r\n\r\nWe currently offer Part-time hours with the potential of Full-time hours when volume is available. All tools will be provided. Approximate hours are 11:30am to 7pm, shifts range between 5 to 7 1/2 hours per day. Shifts are scheduled based on availability and performance to accommodate up to a six-day work week.

Job Description IMMEDIATE OPENINGS! LBA Logistics is an Amazon Delivery Service Partner looking for enthusiastic, customer focus and result driven team players to be a part in delivering Amazon packages. Delivery Associates (Drivers) will be responsible to transporting packages in 26-foot box trucks from base station in East Rutherford, New Jersey to Manhattan. We offer full and part-time opportunities. Company Vehicle Provided! No CDL Required! Approximate hours are 9am to 5pm. Shifts range between 8-10 hours per day and shifts are available 7 days per week. Duties and Responsibilities • Safely drive and operate your delivery vehicle at all times., • Use hand-held device for routing information, customer delivery information., • Navigate a variety of routes throughout delivery area., • Must be comfortable driving and working in varying weather conditions. Load and unload packages to be delivered, • Be CUSTOMER OBSESSED!! We strive to deliver packages and smiles to our customers., • From $22.75/ Hour, • Paid Training, • Paid Overtime, • Health Insurance and Benefits, • Eligible to work in the U.S, • At least 21 years of age, • Consent to a pre-employment drug test We are an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religious beliefs, or sexual orientation. Work Remotely Pay: From $22.75 per hour Benefits: • 401(k), • Dental insurance, • Flexible schedule, • Health insurance, • Paid time off, • Paid training, • Tuition reimbursement, • 10-hour shift, • Day shift, • Driving: 3 years (Required) License/Certification: • Driver's License (Required) Willingness to travel: • 100% (Required) Work Location: Multiple locations Company DescriptionLBA Logistics is an Amazon Delivery Service Partner proudly serving Manhattan communities since 2020. Our last mile Delivery Associates deliver more than just packages - we provide a customer-oriented delivery experience to our community. On Foot Delivery Associates, also known as Walkers, deliver packages to customers in the heart of New York City by foot and represent the final step in a massive supply chain. Today, we are actively seeking motivated customer and result driven team players to join our team. We believe in nurturing a healthy work environment that promotes the best employment practices at the highest level of quality standards. As a DSP Walker, you will walk more than an average person and you will carry, push and pull weight. Without embellishing the facts, you will basically go the gym on a daily basis. You will burn calories, and you will lose weight. If you are looking to get into shape, to test your limits, and most importantly grow and develop both personally and professionally, then this job might be a perfect fit for you. We currently offer Part-time hours with the potential of Full-time hours when volume is available. All tools will be provided. Approximate hours are 11:30am to 7pm, shifts range between 5 to 7 1/2 hours per day. Shifts are scheduled based on availability and performance to accommodate up to a six-day work week.LBA Logistics is an Amazon Delivery Service Partner proudly serving Manhattan communities since 2020. Our last mile Delivery Associates deliver more than just packages - we provide a customer-oriented delivery experience to our community. On Foot Delivery Associates, also known as Walkers, deliver packages to customers in the heart of New York City by foot and represent the final step in a massive supply chain. Today, we are actively seeking motivated customer and result driven team players to join our team.\r\n\r\nWe believe in nurturing a healthy work environment that promotes the best employment practices at the highest level of quality standards. As a DSP Walker, you will walk more than an average person and you will carry, push and pull weight. Without embellishing the facts, you will basically go the gym on a daily basis. You will burn calories, and you will lose weight. If you are looking to get into shape, to test your limits, and most importantly grow and develop both personally and professionally, then this job might be a perfect fit for you.\r\n\r\nWe currently offer Part-time hours with the potential of Full-time hours when volume is available. All tools will be provided. Approximate hours are 11:30am to 7pm, shifts range between 5 to 7 1/2 hours per day. Shifts are scheduled based on availability and performance to accommodate up to a six-day work week.

About Us RE Brands is a fast-growing fashion company that owns and operates Real Essentials, one of the top-selling apparel brands on Amazon. We’re a dynamic, innovative team redefining value-driven fashion through design, speed-to-market, and technology. With licenses like Juicy Couture Sport, Nautica, and Hunter, and a rapidly expanding retail and wholesale presence, we’re scaling across e-commerce and brick-and-mortar channels. Job Description We’re looking for a personable, detail-oriented Front Desk Coordinator to be the face of our NYC office. This is an entry-level position ideal for someone with strong interpersonal skills, a proactive mindset, and an interest in supporting day-to-day office operations. Responsibilities • Manage and maintain front desk operations, • Greet all visitors with warmth and professionalism, • Schedule guests and vendor visits with the building, • Coordinate office needs such as ordering supplies, stocking the kitchen, and maintaining cleanliness, • Manage sample ordering, returns, and organization, • Liaise with building management on administrative and operational requests, • Some prior administrative, office, or customer service experience preferred, • Excellent communication and organizational skills, • Ability to multitask and stay proactive in a fast-paced environment, • Friendly, professional demeanor and team-first attitude

Office Services Associate Midtown NYC | Onsite | Forrest Solutions Forrest Solutions is the nation’s first and leading onsite outsourcing and staffing firm, delivering tailored solutions in office services, administrative support, hospitality, and professional services. We are seeking a highly organized and reliable Office Services Associate to join our team at a prestigious financial services client site in Midtown Manhattan. This role is integral to ensuring seamless daily operations, client satisfaction, and first-class workplace support. Key Responsibilities Mail, Shipping & Deliveries • Manage incoming and outgoing mail, packages, pouch shipments, and interoffice deliveries., • Conduct FedEx administration, label creation, package screening, and security mail checks in partnership with security teams., • Oversee mail sorting, scanning, and Qtrak scanning/data management., • Coordinate messenger requests, SMD deliveries, and print shop/business card deliveries. Office & Administrative Support • Maintain and distribute office supplies, including ordering through Staples/Amazon and regional supply distribution., • Manage toner inventory, new hire kits, visitor kits, signage, and HR board distribution., • Restock conference rooms, reception areas, and supply depots with paper, swag, nameplates, and materials., • Support special events, conference room setups (via EMS), and maintain shred bins and supply bins., • Handle archive pickups/deliveries and bank runs. Security & Compliance • Perform security door checks and serve as third on the call list for Global Guardian and Double Tap., • Assist with outgoing package checks for HR and collaborate closely with Security, Interfor, and Rudin Messenger Center teams. Invoicing & Systems Management • Process invoicing through Concur and Coupa, including tracking approval chains for completion., • Utilize ServiceNow ticketing system for supply and support requests. General Support • Serve as a key point of contact for staff questions and day-to-day operational needs., • Participate in ALL STAFF walkthroughs, ensuring a well-maintained, professional environment. Qualifications • Previous office services, mailroom, or facilities experience in a corporate or professional environment preferred., • Strong organizational skills with the ability to multitask and prioritize in a fast-paced setting., • Excellent communication and interpersonal skills; customer service-oriented mindset., • Comfortable using office systems such as Concur, Coupa, ServiceNow, Qtrak, and EMS (preferred, not required)., • Reliable, detail-oriented, and able to handle sensitive materials with discretion. What We Offer • Opportunity to work onsite with a leading global financial services firm., • Professional, team-oriented environment with growth opportunities., • Competitive compensation and benefits through Forrest Solutions. Pay Range: $25-28/hr.

Job Description POSITION: Director, Creed Boutiques North America REPORTS TO: Senior Vice President of Sales FLSA: Exempt LOCATION: New York, NY (hybrid) Welcome to Kering Beauté – Established in 2023, Kering Beauté aims to create value for the Group and its Houses. In June 2023, Kering Beauté announced that it had signed an agreement to acquire historic high-end fragrance house Creed; founded in 1760 it is known for its distinctive collections of timeless and sophisticated perfumes, including the iconic Aventus. This acquisition represents a major step for Kering Beauté. It perfectly complements Kering's existing portfolio, and immediately gives Kering Beauté a significant presence. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. Why Work With Us? We care about our team members, and we offer a competitive salary of $156,000 - $195,000, benefits such as medical, dental, vision, 401(k), paid time off, employee discounts and much more! OVERVIEW: This position plays The Director of Boutiques plays a pivotal leadership role within Kering Beauté, overseeing the performance, operations, and strategic growth of Creed boutiques across the U.S. This role is responsible for driving sales performance and delivering an exceptional client experience through strong leadership, innovative sales strategies, and impactful brand events. In addition to managing existing boutique operations, the Director will play a key role in supporting the new store expansion plan, ensuring each new location launches with operational excellence and brand consistency. The role will also define and execute strategic action plans to maintain strong control over key performance indicators (KPIs), while fostering a culture of clienteling excellence and accountability across all boutiques. CORE RESPONSIBILITIES Leadership & Operational Management • Drive and maximize sales performance across all Creed boutiques in the U.S., consistently achieving sales targets while ensuring operational excellence and profitability., • Inspire and support store leadership teams in executing company strategies, fostering a high-performance culture rooted in accountability and results., • Conduct regular store visits to assess performance across key areas including team leadership, merchandising, KPIs, FOH/BOH standards, operational processes, and business tools., • Identify and implement process improvements to enhance boutique operations and elevate customer experience., • Monitor productivity, client KPIs, cost controls, and inventory management (including shrinkage), ensuring alignment with business goals., • Analyze business performance and market trends to identify opportunities and develop strategic action plans that drive sales and market share., • Maintain a strong understanding of the competitive landscape to inform positioning and growth strategies., • Demonstrate strong leadership competencies, including team building, cross-functional collaboration, and change management., • Deliver periodic strategic reports to senior leadership, providing insights and recommendations., • Oversee CRM strategy execution:, • Ensure timely rollout and adoption of CRM initiatives across boutiques., • Guide General Managers in achieving CRM targets and client-tier growth., • Monitor execution of clienteling plans and ensure accountability for results., • Partner with marketing to align CRM and clienteling efforts with top-line growth objectives., • Track key clienteling metrics by location to ensure performance benchmarks are met., • Collaborate with General Managers, Finance, and Business Planning to develop budgets, sales forecasts, and expense plans by location., • Continuously assess store leadership performance, providing timely coaching and feedback to drive improvement., • Partner with HR on complex employee relations matters, escalating as appropriate., • Lead the performance review and salary planning processes for boutique teams., • Attract, recruit, and retain top-tier talent, building a strong pipeline through networking and competitive intelligence., • Ensure a consistent, branded onboarding experience for all new hires., • Collaborate with the training team to deliver impactful product and service training programs., • Works with sales admin and sales promo team to execute sales strategy of the company and brands, including but not limited to:, • Identify, nurture, and acquire new clients and business opportunities to drive growth and profitability, • Research the latest trends and market positioning in beauty/fashion industry and create new opportunities to expand brand distribution, • Lead digital marketing initiatives, including co-op negotiations, digital media flights, and asset delivery for pure play accounts, • Main point of contact for all Pureplay (Amazon, Ssense, Hut Group)- both internally and externally, • Host monthly/weekly calls with each Pureplay to review marketing results & opportunities, product assortment, merchandising, new product launches, site updates and sample shipments, • ROI reviews on major promotions/initiatives, • Serve as subject matter expert on Pureplay & Specialty channel; share best practices and test & learn results with cross-functional teams (Online Team, Marketing, Sales Promotion, Sales Admin, & Creative), • Bachelor’s degree in a relevant field required., • 5–7 years of progressive sales and management experience in the luxury sector, preferably within fragrance or beauty., • Deep understanding of the retail and fragrance business, with a proven ability to drive performance and elevate customer experience., • Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook); technically savvy and comfortable with digital tools., • Exceptional communication skills, with the ability to engage effectively across all levels of the organization., • Demonstrated strength in recruiting, training, coaching, and presenting to diverse audiences., • Strong analytical and problem-solving skills; highly detail-oriented and results-driven., • Ability to inspire and motivate sales teams while maintaining a high standard of operational excellence., • Flexible and adaptable to shifting priorities in a fast-paced environment., • Willingness and ability to travel up to 75% of the time., • Physical ability to perform in-store tasks, including standing, bending, lifting up to 25 lbs, and navigating stairs as needed. 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Job Description Summary Vertical Relevance is looking for an AWS App Modernization Consultant, to join our team as a full-time employee in our New York or New Jersey office or work remotely. This person is responsible for the end-to-end planning, building, and deploying of software systems. He/she will be able to drive the programming of well-constructed, testable code. As an AWS App Modernization Consultant, you will implement technical solutions as part of a team for customer engagements. This role requires strong teamwork, communication, patience and organization skills needed to drive customer success. At Vertical Relevance we deliver with excellence through teamwork, automating everything, constantly learning and taking ownership for the outcomes our customers experience. Are you ready to join the team? Responsibilities * Help customers shape their journey to adopting the cloud and provide our customers with technical and strategic guidance on their “cloud journey”. * Consult, plan, design, and implement cloud native application solutions with customers * Review existing customer application full stack architectures and propose iteratives to move towards cloud native architecture * Code, test and deploy refinements in customer applications * Build and deploy infrastructure and automate operations for customers * Become a deep technical resource that earns our customer's trust * Develop high-quality technical content such as automation tools, reference architectures, and white papers to help our customers build on the cloud * Innovate on behalf of customers and translate your thoughts into action yielding measurable results. * Support solution development by conveying customer needs and feedback as input to technology roadmaps. Share real world implementation challenges and recommend expansion of capabilities through enhanced and new offerings. * Assist with technical briefs that document solutions * Assist with reference architecture implementations * Support internal and external brand development through thought leadership: * Work with Marketing/Alliances to write blog posts * Work with Marketing/Alliances to develop internal case studies Qualifications * Professional experience architecting/operating full stack business/consumer/corporate web and mobile applications built on AWS * Core: Terraform, CloudFormation, Azure Devops/TFS, EC2, Lambda, S3, AWS networking, .NET, IIS, MS SQL Server, Java, Apache Tomcat, SNS, Secrets Manager, CloudWatch Optional: SageMaker, Glue, Firehose, Hashicorp Vault, Dynatrace, Snowflake Experience in software/technology customer facing experience * You must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Sample Activities You’ll Do Cloud Native Application Re-Architecture * Assist Customer with architectural reviews of existing application design and how to migrate it to AWS * Assist Customer in identifying aspects of existing applications that are prospects for migration to cloud native services to enable cost efficiency, security, performance, resiliency * Review Customers existing application monitoring and operational processes and tools and recommend how they can take advantage * Assist Customer in identifying how to decompose large applications with monolith designs into smaller decoupled implementations that can be deployed separately through DevOps practices and enable efficiencies in the Software Development Lifecycle * Assist Customer with migration activities associated with existing application moves to AWS * Deliver code and configuration changes in applications to adopt approved designs * Implement automated testing capabilities to effectively test the application changes * Assist Customer in adopting recommended practices in DevOps on AWS to improve efficiency in the Software Development Lifecycle Creating a Self-Service Pipeline Framework * Assist Customers in defining Customer’s DevOps Framework capabilities based on Customer’s identified business outcomes * Assist Customer with reviewing the DevOps Framework architecture against Customer’s identified business outcomes, to include providing general recommendations to help Customer close any observed gaps * Provide Customer with AWS general best practices that may help Customer refine identified deployments * Assist Customer with defining the first iteration of minimum viable product (MVP) for the DevOps Framework. * Deploying ASP.NET web apps and building new Amazon Elastic Compute Cloud (Amazon EC2) instances * Core: Terraform, CloudFormation, Azure Devops/TFS, EC2, Lambda, S3, AWS networking, .NET, IIS, MS SQL Server, Java, Apache Tomcat, SNS, Secrets Manager, CloudWatch Optional: SageMaker, Glue, Firehose, Hashicorp Vault, Dynatrace, Snowflake Deploying Python on AWS Lambda * Deploying Java on AWS Lambda * Blue/green deployments on Amazon Elastic Container Service (Amazon ECS) * Deploying to existing Amazon EC2 instances (Windows operating system) * Provisioning dashboards to monitor deployments * Assist Customer in developing and implementing the first iteration of MVP in a non-production environment, under Customer’s direction and using AWS general best practices * Assist Customer with identifying next steps and proposing activities for a future follow-on engagement * Provide knowledge transfer to Customer’s stakeholders on the DevOps Framework Relevant Technical Tools * Primary Languages & Frameworks – Python, Java, JavaScript, NodeJs, ReactJS, Angular, Vue, Ruby, SQL, SOAP, REST, GraphQL, gRPC * Tooling, Services & Libraries – Jenkins, Gitlab, Terraform, Vault, Git, Subversion, Docker, Kubernetes, DataDog, Apache, NGINX, IIS * Databases – MySQL, PostgreSQL, Oracle, SQL Server Relevant AWS Services * AWS Infrastructure Scripting - CloudFormation, AWS CLI, AWS CDK * AWS Storage Services – S3, EBS * AWS Compute Services - EC2, ECS, EKS, ECR, Lambda, Batch, Elastic Beanstalk * AWS Database Services - RDS, DynamoDB, Elasticache * AWS Networking Services - VPC, Route53, API Gateway, CloudFront, App Mesh, Global Accelerator * AWS Developer Services - CodePipeline, CodeBuild, CodeCommit, CodeDeploy, X-Ray * AWS Management and Governance Services - CloudWatch * AWS Security, Identity, Compliance Services - IAM, Key Management Service, Secrets Manager, Cognito, Certificate Manager, WAF & Shield * AWS Application Integration Services - SNS, SQS, Step Functions, Simple Workflow, EventBridge, Appflow * AWS Front-End Web & Mobile – Amplify, AppSync, Device Farm, Amazon Location Service * AWS Frameworks – Serverless Application Model (SAM) The Company Vertical Relevance was founded to help business leaders drive value through the design and delivery of effective transformation programs across people, processes, and systems. Our mission is to help firms at any stage of their journey develop custom solutions for success and growth. We provide a full range of services from strategy and design through to implementation and training. Our collective industry expertise is our greatest asset - our professionals have an average of 20+ years’ experience within Financial Services, across Wealth Management, Asset Management, Insurance, and Banking. Within our Customer Experience practice, we add complementary industry expertise (technology and media) synergizing the most relevant and successful customer trends. We focus wholly on your success by first rigorously assessing your business and technology challenges, and then right-sizing solutions that provide a meaningful ROI. With our industry experts hitting the ground running and focusing on nimble, quality delivery, we can see rapid, tangible improvements with our clients in productivity and effectiveness. When it makes sense for your company, we leverage our product partnerships in the areas of CRM, Sales Acceleration, Predictive Analytics, Digital Knowledge Management, and Cloud Transformation. Vertical Relevance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Powered by JazzHR fvOzohi8Qd

Job Description Location - Jersey City, Tampa, Florida, Dallas, Texas, The impact you will have on this role: Responsible for creating, communicating, and facilitating alignment to enterprise-wide application architecture, technology strategy and standards, architecture and design principals, guidelines, and common solutions. Responsible for advancing application architecture in support of DTCC's business and IT strategy and developing roadmaps and blueprints to ensure architecture goals are met in both tactical and strategic frames. Collaborating with Clients & Partners - To collect and assess the requirements and provide optimal strategically aligned solutions The individual should be proficient in the following areas: • Enterprise Capability and IT Service Management: Proven experience in designing enterprise capabilities and services, with a strong foundation in ITSM principles and practices., • Architectural Documentation: Ability to create a wide range of architectural artifacts, including but not limited to logical and reference architectures, sequence diagrams, and system flow diagrams., • Analytical Expertise: Strong analytical and problem-solving skills, with the ability to assess complex systems and propose effective solutions., • Event-Driven Architecture: Hands-on experience with event-driven systems and technologies such as Apache Kafka, Distributed MQ, and Amazon Kinesis., • Distributed Systems Architecture: Deep understanding of all layers of distributed architecture, including frontend, backend, data storage, and system integration., • Cloud Architecture: Extensive architectural and hands-on implementation experience with the AWS cloud platform is required. Familiarity with other cloud environments such as Azure and Google Cloud Platform (GCP) is considered a strong plus., • Data Platforms and Analytics: Experience in data warehousing, data transport, analytics, and reporting using the Snowflake platform and its ecosystem., • Standardized Application Deployment: Expertise in enterprise-scale application deployment on AWS, with a broad understanding of AWS services and best practices., • Security and Trusted Computing: Knowledge of secure application design and implementation, including enabling trusted compute environments., • Architecture Patterns and Standards: Demonstrated ability to define and implement solution, platform, and application architecture patterns and standards. Must be able to communicate complex concepts clearly and concisely, with strong skills in tools such as Microsoft Visio., • Nice to have experience with Architectural platforms/tools like Hopex, LeanIX, ServiceNow, ArchiMate. Experience with TOGAF or similar architectural framework is a plus., • Architecture Office Engagement:, • Collaborate with the Architecture Office to define, publish, and maintain processes for:, • Compliance with architectural principles, guidelines, and standards., • Software development and deployment practices., • Evaluation and selection of third-party products., • Retirement of obsolete technologies.

Job Description THUNDER | JOB DESCRIPTION Solution Architect - Salesforce Marketing Cloud Location: Remote, United States Join the fastest-growing partner in the Salesforce ecosystem, and serve as a champion and pioneer of the next generation of customer engagement technologies. We are committed to implementing Marketing & Data Clouds so that our customers can finally easily build multi-cloud marketing campaigns, better segment their audiences, understand campaign performance, make adjustments to investments, and leverage analytics to deliver an improved return on ad spend. As part of the Salesforce Marketing Cloud Capability at Thunder, the Marketing Cloud Solution Architect plays a critical senior lead role on the programs and within the practice. The Marketing Cloud SA leads all discovery workshops, helping to define the clients vision, strategy and requirements for their project. Ideal candidates demonstrate their commitment to the cause: you're a seasoned Solution Architect with hands-on experience implementing Marketing Cloud Personalization, Engagement, and Account Engagement, and love showing off your deep knowledge throughout the Pre-sales process. Responsibilities: • Responsible for overall Salesforce Marketing Cloud solution design and implementation., • Lead client architecture initiatives from inception to completion, acting as a technical subject matter expert while providing expertise to business users and challenging point of views., • Provide functional expertise in marketing strategy, customer lifecycle management, and journey mapping to help clients define and optimize their unique campaign strategies and customer journeys., • Leverage data strategy expertise to align clients' data with their marketing strategies and campaigns, ensuring actionable insights and measurable impact., • Support administrative tasks in Marketing Cloud like building email and SMS journeys, automations, filtered data extensions, email scheduling and deployment, • Partner with Sales team in the process of client discovery to accurately estimate the technical level of effort for scope of work sold, • Responsible for combined on+offshore team project delivery success and owning the overall health of on+offshore project team, • Champion the adoption of reusable architecture assets to improve efficiency, • Produce documentation to aid in the understanding of existing architecture solutions, • 5-7+ years of consulting experience within the Salesforce ecosystem implementing Marketing Cloud Personalization, Engagement, and Account Engagement (ideally having at least 2-3 implementations completed under your belt in each product), • Deep understanding of all Salesforce Marketing Cloud platforms, best practices and knowledge of newer capabilities and product roadmap, • Ability to architect integrations with other Salesforce products including Service and Sales Clouds, • Demonstrated understanding of email marketing best practices and IP warming techniques, • Expertise supporting both B2B and B2C clients, lead management and account based marketing techniques, • Consulting and implementation experience with Data Cloud and CRMA preferred, or knowledge of utilizing a Customer Data Platform to build segments and deliver real-time communications., • Knowledge of website/ecommerce personalization capabilities, • Knowledge of custom reporting, channel reporting, segment reporting and campaign optimization techniques, • High comfortability with the integration of standard and custom data sources, • Strong business processes, process documentation, and process improvement skills, with the ability to associate everyday tactics to metrics defined in discovery, • A Culture of Builders – We're a remote-first, global team of curious, collaborative problem-solvers. You'll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you're excited to build, innovate, and grow, you'll fit right in., • Comprehensive Benefits with Sequoia – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered., • Ownership & Impact – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we're building. Come make your mark!, • Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology., • Work from anywhere (well, almost 😉) - Enjoy the freedom of remote work, flexible PTO (with a 2-week minimum!), and generous leave policies - because the best work happens where you're happiest. Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If most of this job description describes you, then we encourage you to please apply for this role. Thunder is proud to be an Equal Opportunity employer, and is deeply committed to building and supporting our diverse team through inclusive, equitable hiring practices. Thunder does not accept unsolicited resumes from recruitment agencies. All resumes submitted by recruitment agencies to any employee via email, the Internet (including LinkedIn), or directly without a fully-executed search agreement will be deemed the sole property of Thunder, and no fee will be paid in the event the candidate is hired.

Job Description The National Women's Soccer League (NWSL) is the top professional women's soccer league in the USA, with 14 teams and +300 of the best soccer players in the world. In its 12th season, the league continues to grow exponentially, with 2024 attendance topping 2 million fans for the first time- the third straight year the league surpassed 1 million in total attendance. Viewership across all broadcast media partners - Amazon, CBS, ESPN and Scripps - was up 285% year over year, and team valuations continue to soar. This growth underscores the league's expanding fan base and growing presence in both the sports media landscape and in pop culture. The future of the NWSL has never looked brighter. The National Women's Soccer League (NWSL) is experiencing extraordinary growth, revolutionizing the sports landscape and redefining the reach of women's sports. With expansion into new markets, record-breaking attendance, and unprecedented viewership, NWSL is poised for even greater commercial success. The National Women's Soccer League (NWSL) is growing to meet the demands of a rapidly evolving global sports landscape. As we continue to expand and elevate the profile of professional women's soccer in the United States, we are seeking an Associate Counsel to join our Legal team. This individual will provide day-to-day legal support across a broad range of matters and collaborate closely with internal departments and external stakeholders. Primary Responsibilities • Support NWSL teams in various elements of player personnel management and overall player administration, particularly writing and executing player contracts., • Lead the processes in connection with player acquisition, termination, trades, loans, transfers, USSF registration and international clearance and other mechanisms through which players enter the League, exit the League and/or move within the League, which includes drafting documents and processing forms., • Manage the team salary cap and allocation money calculations., • Track, record and distribute roster management documents to League, clubs and external stakeholders., • Maintain and continue to build out the player database that contains player contract, transaction and bioinformation., • Assist the Payroll department with bi-weekly processing of player payroll, including the tracking of achieved performance bonuses and benefits., • Enforce the League's competition rules and policies., • Compose and distribute League-wide communication to players and clubs., • Respond and resolve all questions and concerns from clubs and players., • Assist with player communications, maintaining regular, timely and accurate communication., • Bachelor's degree from an accredited college or university required, • 2+ years of progressive experience in sports administration, • Ability to multitask and execute without close supervision, • Excellent organizational and project management skills, • Ability to maintain strong customer service and follow-up with all team/player inquiries, • Ability to deliver high quality work and execute under pressure/deadlines, • Able and willing to travel up to 20% of the time, • Has a strong professional and positive presence/image that represents the League both internally and externally, • Guided by strong moral and ethical principles, • Knowledge of the sport of soccer, • Communicates in a direct, open and honest manner, • Accountable for actions/decisions and does not make excuses, • Seeks feedback NWSL salaries are contingent upon candidates' qualifications, functional business needs, and market financials. NWSL is proud to be an equal opportunity employer. We believe that diversity and inclusion among our teammates is vital to our success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or citizenship.

Job DescriptionCompany Description (MALIN+GOETZ) is a fast-growing founder-based gender-neutral beauty and lifestyle business based in New York City. We operate flagship apothecaries in NYC, LA, London, and Hong Kong, along with an expanding presence online. Additionally, the brand is listed internationally with 600+ high-end accounts across five continents, including Space NK, Selfridges, Liberty, Nordstrom, Lane Crawford, and Sephora; and amenity partners that include 5* hotels, spas, and concept gyms. Our company champions three values: humanity, empathy + fight, and these values are embedded into everything we do. We foster employees to represent these values in all aspects of their work. Position Summary (MALIN+GOETZ) is seeking a strategic and analytical ecommerce leader with a proven track record of scaling growth profitably on Amazon. The Amazon Manager will be responsible for the day-to-day interface between Amazon, the agency and internal teams. They will be responsible for the Amazon P&L, driving sales and merchandising strategies to build overall brand awareness, exceed sales plans, and achieve long-term growth and profitability. This role involves proactively managing the day-to-day operations of Amazon alongside the agency and will collaborate closely with internal teams and external partners to achieve overall goals. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. • Manage full Amazon P&L and budgets to ensure the brand hits profitability and sales goals., • Define and achieve growth targets through planning and implementation of effective advertising and retail strategies, promotions, site content optimization and assortment plans., • Oversee Amazon agency with a focus on operational excellence, achieving sales goals and profit., • Negotiate contracts with Amazon and our agency partner., • Manage communication between Amazon, our agency partner and internal teams; ensuring relevant timelines are met., • Manage all Amazon related operations including inventory planning, listing and catalog management, account health and other relevant business operations., • Own total forecasting, including sales and demand plans, collaborating internally to ensure accurate scenarios and execution and communication across all stakeholders., • Regularly review sales figures and performance; sharing strategies to maximize sales and suggestions for improvement., • Lead planning and execution of new product launches and effectively executing the go-to-market launch process and collaborating cross-functionally with internal and external stakeholders., • Manage and optimize content, including all PDP assets, landing pages and videos., • Create and present reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training., • Ability to work cross-functionally with key departments, • Experience with Amazon 1P or 3P models preferred, • Experience working with Amazon is preferredCompetencies: To perform the job successfully, an individual should demonstrate the following., • Achievement Focus - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals., • Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods., • Managing Customer Focus - Develops new approaches to meeting customer needs. Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery., • Planning and Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner., • Problem Solving - Develops alternative solutions. Gather and analyze information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations., • Analytical Focus - Demonstrates strong analytical skills with the ability to interpret complex data and translate it into clear, actionable insights. Utilizes data to inform decision making, bringing meaningful business outcomes., • Attention to Detail- Can focus on + execute every aspect of a duty or task accurately.Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Bachelor's degree from four-year college or university; and minimum five years related experience and/or training; or equivalent combination of education and experience. Benefits: • The estimated salary range for this position is $75,000-$95,000., • The New York corporate office is hybrid (3 days in-office, 2 days work from home)., • Dog-friendly office environment., • Full-time employees are eligible for medical, dental, and vision insurance, employer paid life insurance, 401k plan, pre-tax commuter benefits, quarterly gratis, employee discount, long-term and short-term disability leave, and much more. Mathematical Ability: Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Apply concepts of basic algebra and geometry. Reasoning Ability: Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: MS Office Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle, or feel and talk or hear. Specific vision abilities required by this job include close vision. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. (MALIN+GOETZ) is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status. Powered by JazzHR xKSRoLKBwk

Job Description The Company: GEM Technologies is a Managed Services Provider that delivers personalized solutions to help local businesses make the most of their technology. At GEM Technologies, we are the New York City area’s leading experts in emerging technology implementation. We deliver comprehensive and scalable solutions that keep businesses competitive, secure, and thriving. With the threat of cyber-attacks, and consumer and business digital adoption moving forward at such a rapid pace, it has never been more critical to partner with a professional service provider who can keep up with emerging technology development. The Role: The Senior Systems Engineer is responsible for the maintenance, configuration, and reliable operation of IT infrastructure, cloud platforms and computer systems. You will participate in research and development to continuously improve and keep up with IT business needs of the organization. You will also actively identify and resolve problems within the IT infrastructure that can lead to work disruptions within the company. You will also have the opportunity to work with multiple clients, providing them with expert technical support and ensuring their systems are secure and functioning at peak performance. As a Senior Systems Engineer, you will be responsible for designing, implementing, and maintaining our Windows-based systems and infrastructure. You will work closely with our IT team to ensure the stability, security, and performance of our systems. Responsibilities: • Design, implement and maintain server and cloud-based computing solutions, • Provide expert technical support to clients, resolving any issues related to their systems, • Analyze and optimize system performance, identifying areas for improvement, • Create and maintain documentation of system configurations, procedures and troubleshooting guides, • Stay up-to-date with emerging technologies and trends in the field of systems engineering, • Experience with cybersecurity, including knowledge of firewalls and best practices for securing systems, • Experience with disaster recovery and regaining access and functionality to IT infrastructure, • While this is a remote position, some of your work will be performed onsite at client locations throughout the NYC metro area.Requirements:, • Ability to communicate effectively with organizational personnel and clients., • Customer service orientation (e.g., patience, positive customer-friendly attitude, active listening, empathy, professionalism, etc.)., • Adapt easily to rapid changes in requests, processes, and procedures., • Ability to set goals and prioritize tasks., • Uses an objective, logical, rigorous, and detail-oriented approach to work., • Resolves problems promptly, accurately and in such a way as to prevent future occurrence., • Strong ability to manage multiple responsibilities and competing priorities, constantly reprioritizing based on new information or shifting deadlines., • Maintains confidentiality and uses sound judgement when discussing technical or sensitive matters., • Strong attitude and desire to learn new technologies., • Maintain current skills and strive to acquire new technical knowledge based on current industry trends., • Highly motivated self-starter & independent worker who can produce high level results consistently with minimal supervision., • Must work well in a team environment and participate in working meetings, • Hybrid position – Based in NYC area, occasional client visits are an integral part of this role, • Must maintain a clean and presentable work environment for video calls when working from home as well as in the officeCore Technical Knowledge:, • MS 365, • Amazon Web Services, • Microsoft Azure, • Google Cloud Platform, • Cloud Software, • Google Workspace, • PowerShell, • Manage and maintain DNS infrastructure, • VDI Administration, • MFA Administration, • MDM Solutions, • Experience with NOC software and PSAs, • Experience with on-prem Microsoft Exchange, • Experience with router/switch implementation and VoIP systems, • Knowledge of disaster recovery, • Scripting or programming experience, • Experience with cloud servers Education and Experience: • A bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience)., • Systems administration: Proficiency in managing and maintaining computer systems., • Network protocols: Understanding of network communication protocols., • Hardware configuration: Knowledge of configuring hardware components., • Software deployment: Ability to deploy and manage software solutions., • Scripting languages: Excellent scripting skills using languages., • Security knowledge: Familiarity with system security practices., • Remote work, • Professional Development stipend, • Health Insurance Visa sponsorship for this role is currently not available.

Job DescriptionTRUVOLT Brands Career Opportunity! eCommerce Sales / Account Manager TruVolt Brands is looking for an eCommerce Sales / Account Manager to join its dynamic and growing team of top professionals that manufacture and sell Amazon 3P, DTC and B2B, state-of-the-art home, garden and landscaping equipment. Think green! Think electric and battery powered snow blowers, lawnmowers, pressure washers and chainsaws. TruVolt carries over 500 products, all the Snow Joe brands and recently acquired Jetson (which currently produces the number 1 selling e-bicycle in the US). Shop Joe Brands: Snow Joe®, Sun Joe®, Aqua Joe®, Auto Joe® ; Electric Bikes, Scooters, Hoverboards and More Our people have powered TruVolt’s mission: to disrupt historically gas-driven market sectors with top-quality, reliable, and easy-to-use innovations that are both affordable and eco-conscious, and to deliver these solutions to our customers with prime-like speed. Our team is passionate, driven, collaborative, intellectually curious, and excited about the opportunity to transform our respective industries. We strive to continuously learn, explore, experiment, and achieve results. We believe in empowering people to do their best work and provide a healthy atmosphere with ample opportunities for growth along with competitive pay, a family-like, collaborative culture and great benefits. We are a successful and growing business that is urgently looking to expand our online sales team. We hope to attract eager, self-motivated and highly analytical, e-Commerce-savvy individuals who can dominate the online marketplaces in various capacities. We definitely want aggressive, go-getters who understand eCommerce sales, account management and key aspects of digital advertising. ESSENTIAL DUTIES + RESPONSBILITIES The e-Commerce Account Associate is responsible for assisting the team in managing all aspects of the e-Commerce business for his/her assigned accounts. The right candidate will have omni-channel marketplace experience with Amazon.com, Walmart.com, eBay.com, Homedepot.com, Lowes.com and other key marketplaces. You must possess strong data analysis skills, mathematical acumen, and a positive demeanor. You will have a key role in assisting the team with management and growth of your designated accounts, implementing strategies to ensure the attainment of key financial goals and objectives. • Develop e-Commerce sales strategies, programs and plans for existing and potential customers. Includes but not limited to assisting in the development of annual business plans and monitoring goals, conducting monthly reviews, preparing marketing calendars for assigned accounts, and leading action item efforts., • Assisting the team to achieve all e-Commerce financial goals for your designated account(s). Work with the team to own P&L responsibility for annual web sales targets and profitability across a wide digital customer base., • Will define, identify, and implement customer acquisition strategies., • Be directly involved in the day-to-day e-Commerce operations, merchandising execution, and maintenance., • Evaluate market share and competition., • Ensure the entire web process exceeds expectations from how the brand is perceived to product availability, quality and order processing timeliness., • Work collaboratively with cross-functional teams in marketing, finance, product, engineering, supply chain, creative, IT, and customer service to ensure the best possible customer experience is achieved.EDUCATION + EXPERIENCE, • 1-3 years experience as an eComm Sales Account Manager for a Consumer Products Company required, • At least 1 year experience working with Amazon 1P, and 3P required, • BA / BS degree, • Strong analytical and communication skills P3JqH64mAF

Job Description We are looking for a highly skilled and proactive Systems Administrator to oversee and advance the technology backbone of our advertising and creative production studios. This position blends core IT infrastructure expertise with a strong understanding of the specialized workflows within a creative production environment. You will be the key resource ensuring that our teams remain connected, secure, and productive—delivering seamless integration across on-premises systems, cloud services, and AI-driven creative tools. This role is client-facing with both internal and potentially external clients. Key Responsibilities • Network & Infrastructure Management: Administer and monitor multi-site networks, including firewalls, Dell/Meraki/Arista/UniFi switches, and wireless access points., • Support & Operations: Handle daily IT operations and ticket management through Freshdesk., • Storage & Servers: Maintain and optimize enterprise storage and server systems (Isilon SmartPools, Synology), ensuring consistent performance and uptime., • User Lifecycle: Manage employee onboarding and offboarding processes, and support the operation of studio-critical applications (Google Workspace, Slack, Adobe Creative Cloud, Capture One, etc.)., • Access & Permissions: Administer shared storage access (SMB/NFS/AFP), enforce permissions, and resolve workflow issues across MacOS, Windows, and Linux platforms., • SaaS & Cloud Platforms: Manage core SaaS applications including Google Workspace, Slack, Freshservice, Addigy MDM, and Adobe licensing. Support & Collaboration • Provide responsive support to studio, production, and creative teams., • Partner with artists, retouchers, producers, and finance teams to align IT systems with creative workflows., • Document procedures, train staff on new tools, and communicate clearly with technical and non-technical stakeholders., • Serve as a bridge between creative production and IT, ensuring technology enhances—rather than disrupts—the creative process. Requirements Required Skills • 3+ years of experience in IT systems and network administration., • Expertise in administering and maintaining networking and storage systems (Isilon, Synology, NAS/SAN)., • Experience in managing macOS and Windows environments, including MDM tools (Addigy, Intune)., • Excellent customer service orientation Additional Skills (Preferred): • Experience with cloud platforms such as AWS S3 or Google Cloud, • Familiarity with emerging Creative AI tools and technologies The anticipated salary range for this role is $70,000 - $85,000 annually. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience, and skills relative to the defined job requirements. This is an onsite role, based in our studios and office in Tribeca. Early morning, evening or weekend work may occasionally be required to meet the needs of the business. We offer a competitive benefits package including major medical, dental and vision insurance, FSA, HSA, and employee discounts. Industrial Color is a division of CoCreativ, a family of integrated creative production companies. Industrial Color partners with top brands, agencies, and creative professionals providing a full range of essential production services. For over 30 years, we've led the industry through a culture of innovation, bringing state-of-the-art digital production and post-production solutions to our clients. Our headquarters is based in Tribeca, NY, with offices in Los Angeles and studios in Brooklyn and Los Angeles. Our clients include: L'Oreal, Publicis, Procter & Gamble, Tommy Hilfiger, Absolut Vodka, Nike, Estee Lauder, Amazon...

Job Description Tacombi is looking for a Director of Digital & E-commerce to join our team! Tacombi is seeking a Director of Digital & E-commerce to develop and lead our digital strategy. The right candidate is an experienced digital leader and true omni-channel thinker, who is comfortable balancing tactical execution and strategic leadership. This candidate has experience with foodservice delivery platforms, including owned and third party, and a track record of optimization. This leader will be capable of launching our CPG DTC business, and is an expert in digital marketing (including SEM), paid social, report development, agency management and team building. This leader will have the ability to recruit and manage top talent in the digital space. Your responsibilities will include: * Build 2022 and 3-year strategic plans, inclusive of off-premises, DTC and retailers. * Plan through capital needs of individual plan components, inclusive of a new Tacombi App, a Customer Relationship Management (CRM) plan, a DTC site, etc. * Identify growth opportunities, do budgetary and campaign planning, manage subsequent execution. * Help Tacombi.com reach its business objectives by leveraging SEM, SEO, affiliate, re-marketing, direct mail, paid social and other innovative mediums. * Grow Tacombi.com * Acquire new customers for Tacombi.com and convert users of 3P Apps to owned channels, increasing the percent of owned v. 3P * Improve the experience for customers using Tacombi.com and our app. Develop quantitative ways of measuring consumer satisfaction before and after changes. * Gather and leverage data fromtakumi.com and our app to drive business decisions. * Leverage data to gain leadership buy-in. * Develop a plan for to complete a better on the customer relationship and enhance the customer experience through digital transactions * Developing at the table system that enhances the customer experience, leveraging QR * codes or other * Work with cross functional partners in Taqueria operations and marketing to test other * points of digital connection with customers * Develop, build and manage Tacombi’s e-commerce and digital infrastructure and strategy to drive a seamless consumer experience. * Launch Vista Hermosa DTC site with retail products and unique to DTC innovation * Launch and manage Amazon business for Vista Hermosa * Launch DTC offering for Tacombi.com, potentially leveraging our Taquerias for fulfillment * Lead strategy and execution of all brand paid advertising on search and social platforms, including Facebook, Instagram, YouTube, and search engines. * Full P&L responsibility, including budget, hitting sales targets and maintaining bottom line targets. * Lead email marketing and customer lifecycle programs, including subscription acquisition, retention/reactivation programs and loyalty building communications across all digital channels. * Support creative production and planning with our internal brand and design teams by providing a constant feedback loop on performance and collaborating on new ideas to iterate and text messaging * Ensure proper collaboration between IT, Marketing, Creative and other cross-functional teams to deliver on eCommerce and Digital sales and performance objectives You should have: * An In-depth understanding of e-Commerce business models and how to drive e-commerce sales through innovative, effective and cost-efficient marketing/merchandising programs and strategies * Experience selecting and managing vendor partnerships * A consumer-centric mindset—you’ll learn the Tacombi consumer and make decisions through that lens * Proven ability to develop strategic plans independently while enlisting support cross-functionally * A partnership mentality—to work closely with marketing, design, sale sales and finance * Entrepreneurial and creative solution oriented mindset, with the ability to flex and help marketing and sales partners * You are: * Driven to make your work and the output of your team better each day * A self-starter with an entrepreneurial spirit, who is hungry for wins * An entrepreneur who takes ownership for results and how those results are achieved * A high achiever who is constantly striving to step up your game and learn new skills * One who takes initiative and demonstrates resourcefulness as a self-starter * Adaptable and ready for anything that comes your way; possessing strong critical thinking skills * Comfortable in a fast-paced environment where change is a constant * Driven, analytical and detail oriented * Passionate about collaborating cross-functionally to drive business change, even when it’s difficult * Flexible with ability to shift as priorities do * An “always on” sense of urgency; must be able and willing to work flexible hours and tackle needs as they arise * Genuine in your desire to help build bridges to Mexico, committing to authentically sharing the tradition and history of Mexico through great cuisine and hospitality. Why Tacombi: * We strive to build a culture driven by our values. * Adventure: You welcome the unknown and thrive in a growing environment * Fellowship: You love working with a team in service of one another and the community * Resourcefulness: You think creatively and get more done with less! * We care about our team members' health, wealth, and overall well-being. * Medical, dental and vision benefits for all full time employees * HSA/FSA available for pre-tax healthcare expenses * Retirement savings via a 401K * Pre-tax commuter benefits * We know that your quality of life matters. * Sick days * 10 company holidays * Vacation * While we ask all employees to join us in the HQ office (The Oficina), we allow for flexibility to match your working style and needs. * We want you to grow with us. * If you can help us find Tacombi talent, we’ll show our appreciation and reward you with a referral bonus. * Build your future along with ours. We invest in training and development to support team growth. * We love tacos. * Sharing authentic Mexican taco culture means knowing it. Eat tacos every day, on us!

Job DescriptionCompany Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We seek an experienced Solutions Architect to transform customer experiences by designing and deploying cutting-edge, cloud-based contact center solutions. The primary purpose of this role is to serve as our expert in architecting end-to-end customer experience (CX) solutions powered by Amazon Connect. You will be responsible for integrating Amazon Connect with the broader AWS ecosystem and third-party technologies to create seamless, scalable, and intelligent contact center operations that deliver measurable business value. Responsibilities: • Serve as the subject matter expert on Amazon Connect, working with enterprise clients to understand their challenges and goals, and then develop customized solution proposals that clearly articulate the benefits and technical approach., • Analyze complex business requirements and design comprehensive technical architectures that integrate Amazon Connect with CRM systems (e.g., Salesforce, Service Cloud), AWS services (Lambda, Lex, DynamoDB), and other customer experience tools., • Create detailed project estimates, including costs, timelines, and resource needs, for the implementation, migration, and optimization of Amazon Connect solutions., • Develop complete solution designs covering Amazon Connect architecture, contact flows, data integration plans, and security considerations to guide successful deployments., • Support sales teams by answering deep technical questions, proposing innovative solutions built on Amazon Connect to client challenges, and enhancing our technical proposals., • Stay updated on Amazon Connect and AWS service innovations, working with our partners to incorporate new features like AWS AI services, Wisdom, and Voice ID into our solutions., • Perform other duties as may be required consistent with the purpose of this role.Qualifications, • 10+ years of experience architecting or selling products and services within CX/Contact Center ecosystems., • 2+ years of hands-on professional services experience designing and implementing CCaaS solutions, with a strong emphasis on Amazon Connect., • Proven expertise in integrating Amazon Connect with key technologies such as CRM platforms (e.g., Salesforce), WFM, and speech analytics., • In-depth, hands-on experience with the AWS ecosystem (e.g., Lambda, S3, DynamoDB, Lex) is required; AWS Certification (e.g., Solutions Architect Associate) is highly preferred., • Strong understanding of Customer Experience transformation initiatives, including the design and implementation of BOTs and AI solutions within Amazon Connect., • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth., • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program., • Work From Anywhere Culture: make the most of the flexibility that comes with remote work., • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities., • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries., • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events., • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality., • Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description About Us Globaledit, a division of CoCreativ, is the leading provider of a powerful SaaS platform that optimizes and accelerates creative production. We are Private Equity-backed, based in New York City & Los Angeles with a well-established client base. Our Clients include leading fashion brands, retailers, and entertainment companies. This role is a hybrid position based onsite in our offices in Tribeca 3 days per week. Job Description Globaledit is undergoing a transformation from a trusted digital asset management platform into the central creative operations hub for modern e-commerce teams. To bring this vision to life, we’re looking for a Senior UX Designer who can lead our upstream UX strategy and conceptual thinking. You’ll take ownership of understanding our customers’ goals, pain points, and workflows, and translate those into elegant, modular user experiences. While our existing product designer focuses on visual design and polish within our design system, your superpower is making sense of complexity - mapping flows, designing interfaces that scale, and testing ideas before we build. This is a hands-on, high-impact role for someone who’s energized by systems thinking, user research, and early-stage concepting. Responsibilities • Own and drive the early phases of UX design: research, problem definition, user journeys, wireframes, and rapid prototyping., • Translate customer pain points and business objectives into testable UX flows and system-level interaction models., • Lead structured discovery processes—whether through user interviews, analytics, customer feedback, or collaborative workshops., • Explore and validate modular UX approaches that allow teams to build workflows across connected platforms., • Partner closely with product, engineering, and visual design to ensure your concepts are grounded in technical feasibility and business value., • Help evolve our design system’s structure to support more dynamic, customizable, and extensible workflows. Experience • 7+ years of experience in UX or product design, preferably within B2B SaaS or platform-centric tools., • Deep experience working on complex systems with multiple user roles, workflows, or integrations., • A portfolio that showcases systems thinking, UX strategy, and concept work (not just polished UI)., • Experience leading user research and synthesis, and translating findings into usable, testable frameworks., • Proficiency with Figma and common prototyping tools., • Strong collaboration and communication skills—you know how to tell a compelling product story., • High comfort level operating in ambiguous, evolving product environments.Nice to Have, • Experience working on creative, media, or e-commerce tools., • Familiarity with DAM, PIM, CMS, or workflow orchestration platforms., • Exposure to AI-powered design or content workflows. The anticipated salary range for this role is $150,000 - $175,000 annually. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience, and skills relative to the defined job requirements. This is a hybrid role with several days per week onsite in our studios in Tribeca and requires flexibility to work in-office and remotely. We offer a competitive benefits package including major medical, dental and vision insurance, FSA, HSA, and employee discounts. Industrial Color is a division of CoCreativ, a family of integrated creative production companies. Industrial Color partners with top brands, agencies, and creative professionals providing a full range of essential production services. For over 30 years, we've led the industry through a culture of innovation, bringing state-of-the-art digital production and post-production solutions to our clients. Our headquarters is based in Tribeca, NY, with offices in Los Angeles and studios in Brooklyn and Los Angeles. Our clients include: L'Oreal, Publicis, Procter & Gamble, Tommy Hilfiger, Absolut Vodka, Nike, Estee Lauder, Amazon.

We have an opening for a talented Amazon Customer Service Representative (Remote) to perform daily responsibilities with dedication.

We have an opening for a Amazon Customer Service Representative to work collaboratively across teams and departments, assist with processing returns and exchanges, and coordinate tasks to ensure deadlines are met. Other duties include maintain accurate records and documentation, gain knowledge of co

If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Customer Service Team has you covered! As an Amazon Customer Service Rep, youll : Act as the first point of contact for customers by answering their queries

As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service.

Advanced Delivery Service has partnered with Amazon to provide delivery services to customers in New Jersey. Use handheld device for routing information, and customer delivery information. Navigate a variety of routes throughout delivery areas.

APPLY) An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting

Job Description Become a Delivery Associate / Foot Courier with CMAP Industries No previous work experience required. ON THE SPOT JOB OFFERS! Compensation: $16.50/hour + bonuses, paid time off and health benefits (paid weekly) Opportunity: CMAP Industries is an Amazon Delivery Service Partner servicing the lower Manhattan area. We are looking for dedicated and motivated individuals who are inspired to work smart and work hard in a team environment. As a Delivery Associate/Foot Courier, you will be the face of our company, delivering packages exclusively for Amazon. It will be your job to consistently exceed customer expectations by making sure all orders are delivered with a smile, on time, safely, and to the right location. Currently, we are looking to fill full-time (5 days) and part-time (2-3 days) foot courier positions in New York City. Delivery Walker Associate Responsibilities: * Load hand trucks and deliver packages (up to 50 lbs) by foot in all weather conditions, efficiently, safely and punctually * Follow strict safety standards and practices throughout all delivery stages from package pickup, transport and delivery * Operate an electronic device/mobile phone for GPS and daily records of deliveries via the Amazon Flex app * Contact the customers, when necessary, in order to deliver their packages in a safe location/follow their direction * Interact with customers and the public in a professional and positive manner * You can expect to work between 7-8 hours a day * You can expect to report to the general area of Downtown Manhattan (Soho, Tribeca, Nolita) * We provide on-the-job training so that all of our employees feel confident on the streets and the doorsteps of customers. Delivery Walker Associate Requirements: * Must be 18 years or older * Must be able to read and speak English, for safety reasons * Have a valid, non-expired State ID or Driver’s License (New York City cards are NOT acceptable) * Must be physically capable of moving boxes up to 50 lbs. and push a large hand cart throughout the streets on Manhattan, with or without reasonable accommodation * Consent to a drug test. Marijuana is NOT tested for in the drug screening. * Familiarity with a smart phone as you will need to communicate constantly with your driver/dispatchers and use digital apps for delivering packages * Have a positive, can-do attitude and be a team player. Come to work on time and be respectful towards your managers and colleagues * Must be willing to work on holidays and weekends, when needed. What is an Amazon delivery service partner? Amazon has partnered with local Delivery Service Partners (DSPs), independent delivery organizations that help Amazon deliver thousands of packages to customers every day. As an employee of an Amazon delivery service partner (DSP), you will work directly for the DSP that operates out of a local Amazon delivery station. Contact:

Job Description Level Up Logistics is an Amazon Delivery Service Partner looking for enthusiastic, team players to deliver Amazon packages. Delivery Associates strive to get every Amazon order to the customer’s door on time. We offer full and part-time opportunities.Company Vehicle Provided! No CDL Required! The approximate hours are 10:30 am to 8:30 pm. Shifts range between 8-10 hours per day and shifts are available 7 days per week. Duties and Responsibilities • Safely drive and operate your delivery vehicle at all times., • Use a handheld device for routing information, customer delivery information., • Navigate a variety of routes throughout the delivery area., • Must be comfortable driving and working in varying weather conditions. Load and unload packages to be delivered., • Be CUSTOMER OBSESSED!! We strive to deliver packages and smiles to our customers., • Perform the following tasks, with or without reasonable accommodation., • Lift packages up to 50 lbs., • $17.50 - $21/ Hour, • Paid Training, • Paid Overtime, • Health Insurance and Benefits, • Eligible to work in the U.S, • At least 21 years of age

Job DescriptionSalary: 18.25 Are you looking for a new opportunity to work on a team and to put your winning smile to work? Roman Empire Logistics is looking for enthusiastic, team players to deliver packages with a smile door-to-door in our community. No driver's license is required for this position. Shifts range between 8-10 hours per day and shifts are available 7 days per week. You can plan on working about 4-5 days a week. Must be flexible. Must be available to work weekends and holidays. Main Purpose of Job: This is a key customer-facing role, reliably and respectfully representing the company, ensuring orders are properly fulfilled, committed to work safety, and passionate about satisfying clients. The Delivery Associate - Walker, as a field representative of the company, must be polite and prompt with a commitment to providing our clients with excellent experience, every time. The Delivery Associate - Walker deliver parcels to customer instructions up to 50 pounds, safely, and efficiently to designated locations within Queens within a set timeframe. Compensation: $18.25/hour, paid time off and AFLAC, Medical, Dental, & Vision benefits Opportunity: Essential Job Responsibilities: • Load hand trucks and deliver packages (up to 50 lbs) by foot in all weather conditions, efficiently, safely, and punctually, • Follow strict safety standards and practices throughout all delivery stages from package pickup, transport, and delivery, • Operate an electronic device/mobile phone for GPS and daily records of deliveries using apps, • Contact the customers, when necessary, in order to deliver their packages in a safe location and follow their direction, • Interact with customers and the public in a professional and positive manner, • You can expect to report to one of several Anchor Points to pick up your first route and then meet at 2 additional anchor points timely, • Must be 18 years or older, • Must be able to read and speak English, for safety reasons, • Have a valid, non-expired State ID or Drivers License (New York City cards are NOT acceptable), • Must be physically capable of moving boxes up to 50 lbs. and push a large hand cart throughout the streets of Queens, with or without reasonable accommodation, • Consent to a drug test., • Familiarity with a smart phone as you will need to communicate constantly with your driver/dispatchers and use digital apps for delivering packages, • Have a positive, can-do attitude and be a team player. Come to work on time and be respectful towards your managers and team members, • Competitive Compensation, • Paid Training, • Paid Time Off (PTO), • Company branded uniform, • Growth opportunity, • Team Culture, • Community interaction Roman Empire Logistics, LLC is an Equal Opportunity Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, gender identity, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by Federal, State, or Local law or ordinance.

Job DescriptionFull job description IMMEDIATELY HIRING - Fake 2 Delivery Driver Good Safe Delivery Drivers Wanted Fake 2 is seeking reliable and efficient delivery drivers for our Manchester, NY location. We value safe and reliable driving and pride ourselves on offering a work environment that respects your time with new vehicles and consistent daily routes. With us, once you've completed your route, you can head home—making your workday both rewarding and manageable. We are looking to hire immediately for a delivery driver position with a MINIMUM of 1 year of commercial experience for route delivery. Do you like to be on the road and work independently? Do you feel good achieving your goals? Are you detailed and organized? Then we want to talk to you! We are an independent contractor and are looking for high energy drivers. Tuesday, Wednesday, Friday, Saturday, Sunday Route Full Time Days: 5 days per week Start time: 8:00 AM until delivery completion (about 8 hours) Qualifications: IN ORDER TO QUALIFY FOR THE DRIVER POSITION, YOU MUST HAVE ALL OF THE FOLLOWING: 1) - Must Have at least 1 year of paid verifiable driving experience of 10,000+ lbs vehicle (Box Truck, Step Van) within the last 3 years, not necessary to be driving all day every day as long as some driving was part of the job) 2) - Valid Licenses Required: Standard Driver's License 3) - Legal status to work in the USA 4) - Clean driving record (no DUIs, cell phone tickets, etc. in past 3 years, minor tickets OK) 5) - Clean criminal record (no major misdemeanors or felonies in past 10 years) 6) - Must be able to pass DOT physical (including drug test) 7) - Must be punctual, energetic, reliable, and honest 8) - Must be at least 21 years of age Please do NOT apply unless you meet the driver requirements listed above. Must have truck driving experience using equal to or larger than a 10,000+ lbs, full-size Box Truck or Step Van. This is not for Line haul and does not require a CDL** Ideal candidates may have previously worked as a delivery driver for FedEx, UPS, Amazon, USPS, DHL, or other delivery driver/courier/local truck driver. Daily Duties include but are not limited to: - Operate your vehicle safely at all times. - Delivery and pick up of packages to businesses and residences. - Route size is generally 150 to 200 stops a day, actual number depends on volume. - 100% attempts at all itinerary stops expected every route. - Perform daily safety inspection of vehicle. - Loading vehicle for deliveries and organizing daily loads. - Provide exceptional customer service and maintain appropriate communication with manager. - Accurately operate scanner/effectively track delivery process. - Accurate delivery and pick-up of packages is a must and critical to our success. - Consistently deliver entire route in a timely manner. We are a seven-day-a-week operation. Must be available to work Saturday or Sunday. Those with availability to work all days will be given preference. During the holiday season, a six-day work week gives you a chance to make extra pay for the holidays. Work independently and as part of a team. Job Types: Full Time Pay: $926.00-$1200.00 per week Type of Pay: Weekly Benefits: - Health Insurance - Paid Time Off - Bonuses - Vision Insurance Shift: Day shift Work Location: In person

Job DescriptionDescription: ReturnQueen is an innovative service dedicated to making returns hassle-free. Whether it’s fashion, electronics, or household goods, we ensure a seamless process for our customers, helping them save time and reduce the hassle associated with returning online purchases. What we’re looking for: We are seeking a Drivers/Processor to join our fast-growing team. As a pivotal part of our operations, you will ensure that customer returns are handled with the utmost care and efficiency. Successful drivers put safety first and care deeply about customer expectations and satisfaction. Driver Responsibilities: • Safely transport goods between customer locations and our warehouse., • Ensure timely pick-up and delivery of packages., • Maintain accurate records of pick-ups, deliveries, and vehicle maintenance., • Provide exceptional customer service during interactions., • Adhere to all traffic and company regulations., • Able to lift packages (up to 50 lbs.) and be able to get in and out of a van numerous times throughout the day with or without reasonable accommodation., • Drivers will sometimes need to walk up flights of stairs to deliver, • Divers will interact in a positive and professional manner with customers and the general public while retrieving packages from customers’ homes and commercial locations, • Use hand held device for routing information, customer delivery information., • Inspect, sort, and process returned items., • Accurately print, pack, and ship orders, • Ensure the quality and condition of items before they are returned., • Maintain accurate records of all processed returns., • Coordinate with the operations team to handle support enquiries., • Medical, Dental, & Vision offered for Full-time employees (after 30+ days), • Vacation and Paid Time off (PTO) accrued over time, • Must be 21+ years of age, • Good driving record - Motor Vehicle Record Check required, • Attention to detail., • Data entry skills, • Customer support experience(nice to have), • Must be able to lift up to 50 lbs. to chest, • Prior experience with Amazon, UPS, Fedex, • Prior experience handling high volume of pickups and deliveries, • Driver's License and Social Security Card, • or Passport We are an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religious beliefs, or sexual orientation. Job Type: Full-time Salary: From $18.00 per hour Benefits: • Dental insurance, • Health insurance, • Life insurance, • Paid time off, • Monday to Friday, • 8 hour shift Requirements:

Job DescriptionSalary: $22.75 Are you looking for a new opportunity to work on a team and to put your winning smile to work? Roman Empire Logistics is looking for enthusiastic, team players to deliver packages with a smile door-to-door in our community. No CDL license is required for this position. Vehicle provided for you! Non-CDL delivery driver! Shifts range between 8-10 hours per day and shifts are available 7 days per week. You can plan on working about 4-5 days a week. Must be flexible. Must be available to work weekends and holidays. Main Purpose of Job: This is a key customer-facing role, reliably and respectfully representing the company, ensuring orders are properly fulfilled, committed to work safety, and passionate about satisfying clients. The Delivery Associate, as a field representative of the company, must be polite and prompt with a commitment to providing our clients with excellent experience, every time. The Delivery Associate - Driver drives a Sprinter-type vehicle with a Gross Vehicle Weight (GVW) under 10,000 pounds to deliver parcels up to 70 pounds, safely, and efficiently to designated locations within Queens and Brooklyn within a set timeframe. Essential Job Functions: • Enjoy driving and be passionate about customer service, • Must be able to operate and navigate a delivery van, GVWR 10,000 lbs. or less, • Ability to lift, bend, reach above the head, kneel, crouch, and/or stretch during shifts up to 12 hours long, • Must have good vision, with or without reasonable accommodation, to see details at a distance and up close, • Capacity to frequently shift back and forth between two or more activities or sources of information for up to 12 hours per day, • Capability to quickly respond to changing traffic and weather conditions, • Must be able to concentrate on a task over a period of time without being distracted, • Ability to lift, push, pull, and move boxes up to 70 pounds each, with or without reasonable accommodation, • Capability to operate technology such as handheld devices, software programs, and navigation guides, • Drive a delivery van to drop off Amazon packages to customers within our operating community, • Follow strict safety standards, on and off the road, • Interact with Amazon customers and the public in a professional and positive manner, • Use handheld technology to deliver customer packages, manage delivery progress, and solve obstacles, • Load, sort, and prepare a delivery route to meet customer promise, • Inspect your Company vehicle a minimum of twice daily to ensure safe operation, • Ensure delivery vehicle is clean, fueled, and in good operating condition at all times, • Assist other Delivery Team Members in completing deliveries to exceed customer expectation, • May assist in training other team members, • Communicates with customers by phone or text to alert to delivery arrival, • Maintains communication with management to be informed of any change of delivery, route, or schedule, • Informs management of any obstructions to making safe, efficient deliveries on time, • Managing the daily work plan, • Abiding by all transportation laws and maintaining a safe driving record., • Preparing reports and other documents relating to deliveries., • Daily end of route de-brief and return of minimal undeliverable parcels, • Make safety a priority at all times, • Track and report working hours, • Adhere to company rules and regulations, • A team player with a positive attitude, • Must be at least 21 years old, • Authorized to work in the United States, • Must have a valid driver's license within the state of employment, • Disciplined, dependable, and resourceful, • Skilled and confident driver, • Comfortable maneuvering and parking a large vehicle What We Offer: • Competitive Compensation, • Paid Training, • Paid Time Off (PTO), • Company branded uniform, • Company vehicle, • Growth opportunity, • Team Culture, • Community interaction Roman Empire Logistics, LLC is an Equal Opportunity Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, gender identity, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by Federal, State, or Local law or ordinance.

Job Description We are seeking a Customer Success Manager to join our growing third-party logistics (3PL) team. In this role, you will serve as the primary liaison between our warehouse operations and our valued customers, ensuring seamless communication, compliance, and service delivery. The ideal candidate is detail-oriented, customer-focused, and experienced in managing retailer routing and compliance requirements. You will be responsible for proactive customer check-ins, resolving escalations, and driving operational excellence. Key Responsibilities: • Build and maintain strong relationships with assigned customers through regular check-ins and proactive communication., • Act as the first point of escalation for customer concerns; work with internal teams to resolve issues quickly., • Oversee routing and compliance requirements for major retailers and e-commerce partners (e.g., Walmart, Target, Amazon, Kohls etc.)., • Ensure customers are updated on order status, inventory, and operational changes., • Monitor compliance with retailer/vendor requirements and internal SOPs., • Collaborate with operations, shipping, and billing teams to ensure seamless customer experience., • Track and report on customer KPIs, SLA performance, and service improvements., • Support onboarding of new customers, including setup, system integrations, and training. · 3+ years of experience in logistics, warehouse operations, or account management · Knowledge of 3PL processes and retailer compliance standards · Exceptional communication and problem-solving skills · Proficiency in Microsoft Office and warehouse management systems What We Offer: · Competitive salary (based on experience) · Health, dental, and vision benefits · Paid time off and holidays · Opportunities for career growth in a rapidly expanding logistics company Company DescriptionNothing speaks more loudly for a business than experience; International Warehouse Group has been in business for more than 30 years, which means our team has adapted and grown through strong economies and weak economic times both. When you have the security, reliability and experience of more than 30 years helping your business with its warehousing, transportation, and specialty needs, you’ll never look at your business the same!Nothing speaks more loudly for a business than experience; International Warehouse Group has been in business for more than 30 years, which means our team has adapted and grown through strong economies and weak economic times both. When you have the security, reliability and experience of more than 30 years helping your business with its warehousing, transportation, and specialty needs, you’ll never look at your business the same!

Job Description CUSTOMER RELATIONS SPECIALIST (New York, NY) Starting Pay: $50,000/yr. Job Duties: • Provide customer service to specialty accounts, sales reps, and key accounts, • Set up new customer accounts and coordinate order processing with warehouse team, • Communicate order status, payment info, and shipping details to customers, • Maintain and update customer and prospect lists, • Complete item setup forms for key retailers, • Monitor and analyze online seller activity (including Amazon), • Align sales data with monthly commission reports, • Support sales reps with tools, updates, and promotional materials, • Participate in virtual sales presentations and select in-person trade shows, • Monitor inventory levels and provide stock forecasts, • Generate purchase orders and track their progress, • Collaborate with product development and marketing teams, • Field and route incoming phone calls Requirements: • Associate’s or Bachelor’s degree preferred, • Proficient in Microsoft Word, Excel, and PowerPoint, • Experience in marketing, sales, or customer service, • Strong verbal and written communication skills, • Highly organized, detail-oriented, and self-motivated, • Comfortable in a fast-paced, team-oriented environment, • Familiarity with Amazon seller systems a plus, • Interest or experience in children’s toys or publishing is a plus Benefits: • Health benefits package, • Collaborative and creative work environment in NYC showroom, • Opportunities for growth within an established brand

Job Description BECOME A DELIVERY ASSOCIATE/BOX TRUCK DRIVER FOR CMAP INDUSTRIES REGULAR CLASS D LICENSE NEEDED (CDL LICENSE NOT REQUIRED) ON THE SPOT JOB OFFERS! Compensation: starting at $20/hour + bonuses, paid time off and health benefits (paid weekly) Opportunity: CMAP Industries is an Amazon Delivery Service Partner based out of Bayonne, NJ and servicing the lower Manhattan area. We are looking for dedicated and motivated individuals who are inspired to work smart and work hard in a team environment. As a Delivery Associate/Box Truck Driver, you will start your day at the DNK5 Amazon Warehouse in Bayonne, NJ, loading packages of up to 50 LBS into your assigned box truck. You will then drive to a designated location in Lower Manhattan where delivery associates/foot messengers will meet you. You will be responsible for sorting the packages and managing the foot messengers to complete all deliveries for the day. Once you are in the City, your role shifts to more of a dispatcher position – managing the team of walkers, keeping track of packages and reattempting deliveries, ensuring all company equipment is returned, acting as the liaison between walkers and dispatch and more. Currently, we are looking to fill full-time (4-5 days) and part-time (2-3 days) driver positions based out of Bayonne, but traveling to lower Manhattan. We are looking for dedicated, reliable people who are customer focused and want to join a growing organization with opportunity for promotion as we always try to hire from within first. Delivery Driver Associate Responsibilities: * Report to DNK5 Warehouse in Bayonne, NJ * Prepare your truck for the day of deliveries: * Loading up the truck with packages (up to 50 lbs) * Collecting all equipment needed for your walkers (devices, tablet, hand carts, bungee chords, uniforms, etc.) * Communicating with Dispatcher on Duty * Communicate with your truck/walkers on meeting location and ETA * Once parked in NYC, you will meet your walkers and set them up for their day, distributing routes, helping them load up hand carts, managing their clock in/outs, troubleshooting any issues, tracking their deliveries throughout the day and making provisions to ensure your truck gets finished and all packages are delivered * Communicate constantly throughout the day with your team to ensure you have a successful day as a truck – you are the leader of the truck * Communicate throughout the day with Dispatcher on Duty with any issues, if you need assistance or help from other trucks, report packages that are missing or marked incorrectly, etc. * You are solely responsible for the devices – you must keep track of which phone each walker has and ensure you return back to the station with all devices at the end of the day * Be a team player, a leader and help boost morale while out in the field – the walkers are working tirelessly on foot to deliver all the packages, you are there to encourage them and help them/coach them through it – you are a team with the same goal. * Retrieve all equipment back from the walkers at the end of the shift * Return back to the station and complete all end of shift duties including cleaning out the cab of the truck, restocking necessities for next day, post-trip inspections, returning all devices, keys and equipment back to our lockers, putting all devices back on the charges, returning all packages that are marked correctly, and updating the Dispatcher on Duty with any issues (broken equipment, any issues with walkers, etc.) * Maintain a positive, helpful, respectful and professional attitude while working with fellow drivers, management, walkers and Amazon Warehouse staff * You can expect to work between 8-10 hours a day * You can expect to be working during the day in the general area of Downtown Manhattan (Soho, Tribeca, Nolita) * We provide on-the-job training so that all of our employees feel confident in their job duties Delivery Driver Associate Requirements: * Must be 21 years or older * Must have a valid and clean driver's license within the state of employment (CDL not required) * DOT Medical Card is required (Very easy to obtain, we will let you know the steps) * Must be able to operate and navigate a delivery truck, GVWR 10,000 lbs. to 26,000 lbs. * Must be able to move boxes up to 50 lbs., with or without reasonable accommodation * Must consent to a drug screening * Must be able to read and speak English, for safety reasons * Must have good communication skills and the ability to work well with customers * Must have familiarity with a smart phone/tablet as you will need to communicate constantly with your walkers/dispatchers and use digital apps for delivering packages/tracking your truck’s progress throughout the day * Must have a positive, can-do attitude and be a team player. Come to work on time and be respectful towards your managers and colleagues * Must be willing to work on holidays and weekends, when needed. What is an Amazon delivery service partner? Amazon has partnered with local Delivery Service Partners (DSPs), independent delivery organizations that help Amazon deliver thousands of packages to customers every day. As an employee of an Amazon delivery service partner (DSP), you will work directly for the DSP that operates out of a local Amazon delivery station. Contact:

Job Description Who we are We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you're welcome.) At Redis, you'll work with the fastest, simplest technology in the business—whether you're building it, telling its story, or selling it to our 10,000+ worldwide customers. We're creating a faster world with simpler experiences. You in? Who we are? Come and join us at Redis, where our success and diverse global culture make us the ideal choice for your next career move. When you join us, you'll begin a new and exciting career journey on which you'll enjoy professional success, learn valuable new skills, and make lifelong friends. Why Redis? Data is the lifeline of every business, and Redis helps organizations reimagine how fast they can process, analyze, make predictions and act on the data they generate. Redis provides a competitive edge to more than 8,000 global businesses with Redis Enterprise. We have major strategic partnerships with cloud vendors Amazon Web Services, Microsoft Azure, and Google Cloud. Why would you love this job? As an Engagement Manager, you will be responsible for the delivery of our service projects to our customers over a multi-week period ensuring that requirements are being met by our consultants and deliverables arrive on schedule. The Professional Services team uses an Agile model to design, develop and deliver our consulting services to our customers. The ideal candidate has a technical background, proven project management experience, team leadership abilities and business development experience. You enjoy managing a wide variety of technical projects – demonstrating an attention to detail, patience and pragmatism - never losing sight of the customer's business objectives. What you'll do: • Experience with new technology adoption, business transformation and change management., • Project Management Professional (PMP) and/or Agile Scrum certifications., • BS in Computer Science / B.A. or equivalent technical work experience. Extra great if you have: • Previous experience with open-source solutions and/or NoSQL platform products is a plus., • Professional Services and/or Development Management experience is a big plus. The estimated gross base annual salary range for this role is $102,933 – $154,311 per year in New York, California, Washington, Colorado, and Rhode Island. Actual compensation may vary and is dependent on various factors, including a candidate's work location, qualifications, experience, and competencies. Base annual salary is one component of Redis' total compensation and competitive benefits package, which may include 401(k), unlimited time off, learning and development opportunities, and comprehensive health and wellness benefits. This role may include discretionary bonuses, stock options, commuter benefits based on location, or a commission plan. Salary history is not used in compensation package decisions. Redis utilizes market pay data to determine compensation, so posted compensation ranges are subject to change as new market data becomes available. #LI-Remote #LI-WK1 #LI-DNI As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees' differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected.Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to . All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws. Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.

Job Description Customer Experience Team Lead Location: Brooklyn, New York (In-Office) About Pyle USA: Pyle USA is a fast-growing consumer electronics brand with a strong presence on Amazon and other marketplaces. We’re seeking a thoughtful, experienced, and hands-on leader to join our Customer Experience team. This in-office role based at our Brooklyn HQ is perfect for someone passionate about delivering exceptional service, thriving in a fast-paced environment, and experienced in managing support teams and marketplace operations. About the Role: We’re looking for a hands on, service oriented team leader. Someone who leads by doing, takes initiative, and drives results. You’ll manage a team, personally jump into support tickets when needed, and make sure every customer feels taken care of. You’ll work closely with product, operations, and sales to flag issues, improve processes, and make sure the customer experience keeps getting better. What We’re Looking For: * Action Oriented: Solves problems fast. Doesn’t wait to be told what to do * Curious and Committed: Always asking questions to understand the “why” behind a customer issue * Customer Obsessed: Cares about fixing frustrations, getting to the root, and closing loops * Quality Focused: Flags product problems, talks to vendors, escalates when needed * Team Driven: Coaches others, leads by example, keeps communication clear * Not Afraid to Ask: Will ask questions, admit what they don’t know, and learn fast * Understands Systems: Knows how to use ticket tools, write templates, and train others on them Key Responsibilities: * Lead and coach our customer service team * Take ownership of escalated issues on Amazon, Walmart, Shopify, and more * Work with vendors and ESMs to close out product and ticket issues * Track and improve key KPIs like first response time, resolution time, and CSAT * Maintain internal SOPs, templates, and workflows * Partner with product and sales teams to fix recurring issues * Stay updated on Amazon rules and lead compliance efforts Requirements: * 2 to 3 years leading support teams or working in ecommerce support * Amazon Seller Central experience is required * Strong communication skills both spoken and written * Comfortable using tools like Zendesk, Gorgias, or similar * Detail oriented, organized, and focused on solutions * Able to work full time in office at our Brooklyn HQ Why Join Us: * $70,000 to $100,000 per year depending on experience * In office role with direct access to leadership * Small team, big impact * Real growth opportunity in a fast paced company Powered by JazzHR Mjtkc7dCwd

Job Description About MNY Ventures: MNY Ventures is a high-growth holding company behind one of the fastest-scaling wellness brands in the world. In under two years, we’ve built a multi-channel supplement business that serves tens of thousands of customers monthly across Amazon, Shopify, and TikTok Shop. With a 60+ person team and rapidly growing support volume (2,000 tickets per day), we’re hiring a Director of Customer Operations to lead and transform our CS organization into a world-class department. Your Mission: Lead and evolve a 40+ person global customer service operation, transforming inconsistent performance into elite execution. You’ll design systems, coach leaders, and set the bar for speed, quality, and customer retention while holding your team accountable to clear KPIs. Responsibilities: • Manage a global CS team of ~40 agents and 5 Team Leads with L1/L2 structure across internal and BPO agents, • Own end-to-end operations: ticket flow, SOPs, QA, agent performance, retention, escalation, • Coach Team Leads and agents directly, while creating scalable frameworks for feedback and accountability, • Implement systems to improve CSAT, Trustpilot, refund %, and response time with current tools, • Track and enforce performance standards across shifts and regions, • Surface issues and solutions before they escalate with no need for micromanagement, • Deliver consistent reports and KPI updates directly to the founders Our Tech Stack: • Richpanel (CRM), • Shopify (DTC), • Recharge & Checkout Champ (subscriptions), • Stripe (payments), • Slack, WhatsApp (team communication) KPIs You Will Own: • Trustpilot Score: 4.5+, • CSAT Score: 4.0+, • First Response Time: Under 8 hours, • Oldest Ticket: Under 1 day, • Agent Output: 80+ tickets/day per agent, • Refund and Chargeback Rates: Within acceptable thresholds What We Are Looking For: • 5+ years leading CS teams of 30–100 agents in high-volume eCommerce or subscription brands, • Proven success managing internal teams and outsourced BPOs, • Deep systems thinker who can build SOPs, training protocols, and dashboards from scratch, • Tactical operator who personally reviews tickets and holds the team to high standards, • Past experience turning around underperforming teams or CS orgs, • Strong communicator with direct, proactive leadership style, • Relentless problem-solver who takes initiative and moves fast Why Join MNY Ventures: • Career-defining opportunity to lead a CS transformation from the inside out, • Zero corporate red tape with full autonomy and direct access to founders, • Massive ownership over outcomes in a growing company, • High-trust culture where results are recognized, and great work is rewarded This Role is Not for You If: • You avoid hard conversations or shy away from accountability, • You need layers of direction before taking action, • You want to sit at a strategic level without doing hands-on leadership, • You get overwhelmed by speed, growth, or changing priorities To stand out, answer all of the following questions in the application to the best of your ability and highlight how your past experience is applicable to this role. This is a remote job opportunity. Powered by JazzHR 3XY4Pih97k

Job Description About MNY Ventures: At MNY Ventures, we are committed to driving positive change in the health of everyday consumers by delivering conscious, high-quality, and innovative supplement products. Since launching in 2024, our supplement brand has become one of the fastest-growing in the world, operating across Amazon, Shopify, and TikTok Shop. We’ve grown from 0 to 60+ team members in less than 18 months and serve thousands of customers every day. We’re now building a world-class customer service team to match that growth. Your Mission: Take full ownership of our customer service function, leading a 40+ person global team to deliver world-class support at scale. You’ll be responsible for turning around underperformance, raising standards, building systems, and coaching leaders. This is a high-autonomy, high-impact role reporting directly to the founders. Responsibilities: • Lead and manage a global CS team of ~40 agents and 5 Team Leads, • Rebuild and enforce SOPs, QA systems, and performance management frameworks, • Audit ticket quality, speed, and resolution daily, identifying and fixing systemic issues, • Hire, promote, and fire agents and team leads to build a high-output culture, • Own CS KPIs and proactively drive improvement through training, systems, and feedback loops, • Ensure consistent quality across all time zones, shifts, and platforms (Shopify, Amazon, TikTok Shop), • Collaborate with tech, product, and ops to reduce support load through better processes, • Report directly to the founders with clear updates, risks, and priorities Our Tech Stack: • Richpanel (CRM), • Shopify, • Recharge and Checkout Champ (subscriptions), • Stripe (payments), • Slack, WhatsApp (team communication) KPIs You Will Own: • Trustpilot Score: 4.5+, • CSAT Score: 4.0+, • First Response Time: Under 8 hours, • Oldest Ticket Age: Under 1 day, • Agent Productivity: 80+ tickets/day, • Refund and Chargeback Rate: Within targets What We Are Looking For: • 5+ years managing large CS teams (30+ agents) in high-growth DTC or subscription businesses, • Experience working with both internal teams and BPOs; has rebuilt teams from scratch, • Strong coaching instincts and the ability to directly mentor team leads and agents, • Data-driven operator who can spot performance gaps and drive immediate improvements, • Hands-on leader who’s comfortable jumping into ticket reviews when needed, • Clear, direct communicator who thrives under pressure and holds others accountable, • Culture fit: ownership mindset, proactive, performance-driven, detail-obsessed Why Join MNY Ventures: • Direct access to founders with full ownership over your department, • No bureaucracy. Just speed, execution, and results, • Career-defining opportunity to build a CS org at a company scaling fast, • Work with a global team solving real problems every day, • Performance-based advancement and recognition This Role is Not for You If: • You rely on step-by-step direction and avoid strategic decisions, • You’re uncomfortable enforcing accountability or addressing underperformance, • You avoid direct communication or sugarcoat problems, • You prefer stability over speed and iteration To stand out, answer all of the following questions in the application to the best of your ability and highlight how your past experience is applicable to this role. This is a remote job opportunity. Powered by JazzHR fXakmfZYnL

Job Description Location: Remote (EST hours, 9AM–5PM) Compensation: $3,000 to $5,000 per month (flexible for exceptional candidates) Team Size: ~40 agents, 5 team leads, global (USA, Australia, Philippines, LATAM) About MNY Ventures At MNY Ventures, we are committed to driving positive change in the health of everyday consumers by delivering conscious, high-quality, and innovative supplement products. In 2024, we launched our own health and wellness brand which is now one of the fastest-growing supplement brands in the world, operating across Amazon, DTC (Shopify), and TikTok Shop. We have grown from 0 to 60+ team members in less than 18 months. We believe great systems create great customer experiences. We are building a world-class, process-driven team to deliver outstanding customer care while maximizing customer retention. Role Overview We are hiring a Customer Service Manager to build scalable SOPs, high-precision QA systems, and performance management frameworks across a rapidly growing support team. You will manage, recruit, and develop our DTC support team (38 agents), oversee small teams for Amazon and TikTok Shop (2 agents), and implement efficient, high-leverage systems to deliver measurable improvements in key performance metrics. What You’ll Do • Own and lead the CS function, managing ~40 global agents and 5 team leads with direct focus on DTC (Shopify, Recharge, Checkout Champ) while maintaining high standards across Amazon and TikTok Shop, • Recruit and build, hiring high-performing agents, promoting top talent into leadership roles, and developing your team into a high-output, accountable organization, • Implement systems and audits, building and maintaining SOPs, QA processes, and KPI dashboards using Richpanel, Shopify, Recharge, Checkout Champ, and Stripe, • Drive team performance to hit and exceed:, • Trustpilot score: 4.5+, • CSAT score: 4.0+, • First response time: under 8 hours, • Oldest ticket: under 1 day, • Agent output: 80+ tickets per day per agent, • Minimized refunds, chargebacks, and churn, • Proactively solve problems, constantly monitoring team performance, catching and addressing issues before they escalate, and surfacing risks or opportunities directly to founders, • Deliver clear daily reports and weekly KPI updates to founders with strategic recommendations, • Proven track record with 3 to 5+ years experience managing CS teams of 30 to 100 agents and 3 to 10 team leads, ideally in high-volume DTC e-commerce or subscription businesses, • Direct experience using Richpanel, Shopify, Recharge or Checkout Champ, and Stripe, • A systems thinker who builds processes and enforces standards with precision, • Extreme ownership of your KPIs and your team’s results without excuses or need for micromanagement, • Direct, proactive communication style with no politics or sugar-coating, • High-performance culture fit with a bias to action and obsession with results, • Direct access to founders of a high-growth supplement brand, • Full operational autonomy in your department, • Performance-based recognition and advancement, • No corporate red tape, just clear results and rewards 163z9GGyu6

Job DescriptionHead of Customer Service – MNY Ventures At MNY Ventures, we are committed to driving positive change in the health of everyday consumers by delivering conscious, high-quality, and innovative supplement products. In 2024, we launched our own health and wellness brand which is now one of the fastest-growing supplement brands in the world, operating across Amazon, DTC (Shopify), and TikTok Shop. We have grown from 0 to 60+ team members in less than 18 months. We serve thousands of customers a day and are building an elite customer service team to scale support operations efficiently at high volume without sacrificing quality. We are looking for an A-player Head of Customer Service to take full ownership of our CS department and help us scale to the next level. This is a high-responsibility, high-autonomy role reporting directly to the founders. Your Mission: Own the customer service function end-to-end, ensuring our customers receive world-class support while driving key KPIs like CSAT, Trustpilot rating, response time, and retention. You will manage a large remote team, hire and develop talent, fix broken systems, and continuously improve performance. Responsibilities: • Lead and manage our CS team of ~40 agents and 5 Team Leads, • Audit and optimize performance daily via ticket reviews, SOP updates, and clear feedback loops, • Hire, onboard, train, and if necessary, fire agents and Team Leads to maintain a high-performance culture, • Build, track, and report on key CS metrics: CSAT, Trustpilot score, refund rate, chargeback rate, first response time, and oldest ticket age, • Proactively identify issues within tickets, processes, or systems and develop action plans with Team Leads to resolve them, • Improve customer retention and satisfaction through better systems, coaching, and support experiences, • Provide daily reports to founders, including key wins, fires, and areas of focus, • Hold Team Leads accountable to their numbers, quality standards, and process adherence, • Drive continuous improvements in response speed, quality, tone, and policy application, • Ensure all SOPs are up to date and followed rigorously, • Collaborate with our tech, ops, and product teams to fix underlying issues impacting customers Our Tech Stack: • Richpanel (CRM), • Shopify, • Recharge and Checkout Champ (subscriptions), • Stripe (payments), • Slack and WhatsApp for team comms KPIs You Will Own: • Trustpilot Score: 4.5+, • CSAT Score: 4.0+, • First Response Time: Under 8 hours, • Oldest Ticket: Under 1 day, • Agent Productivity: 80+ tickets/day per agent, • Refund and Chargeback Rates: Kept within acceptable thresholds What We Are Looking For: • Proven experience managing large customer service teams (30+ agents), • Experience with high-volume DTC eCommerce, especially in a subscription based business, • Strong analytical skills with the ability to build and maintain dashboards and reports, • Track record of improving KPIs and customer satisfaction, • High attention to detail and process-orientation, • Clear, direct communicator with high personal accountability, • Ability to think critically, spot problems, and implement effective solutions fast, • Comfortable working across multiple time zones and managing remote teams, • Culture fit: proactive, action-biased, detail-obsessed, accountableWhy Join MNY Ventures, • Direct access to founders of a high-growth supplement brand, • Full operational autonomy in your department, • Performance-based recognition and advancement, • No corporate red tape, just clear results and rewards, • Build, shape, and own the future of our customer experience This Role is Not for You If: • You are looking for a task-based role with a fixed daily routine, • You need constant direction or step-by-step instructions to take action, • You avoid difficult conversations or shy away from holding people accountable, • You are uncomfortable making decisions that impact customer experience or revenue, • You prefer to only “manage” without being in the trenches auditing tickets and systems, • You get overwhelmed in fast-paced environments where speed of execution is expected How to Apply: If you’re an elite operator who thrives on ownership, solves problems without waiting to be asked, and has the hunger to build something world-class, we want to hear from you. This is not a cushy middle management job, this is a builder role for someone who takes pride in running a high-performance team. To stand out, answer all of the following questions in the application to the best of your ability and highlight how your past experience is applicable to this role. Include the code word: ExecutionFirst somewhere in your application. We will only review candidates who follow these instructions, it tells us you actually pay attention to details and directions. Powered by JazzHR 40sQU5bDIq

Job DescriptionSalary: $180,000 to $205,000 About NYSHEX NYSHEX is transforming the shipping industry through a unified digital infrastructure that connects shippers, carriers, and NVOCCs. Our mission is to solve the problem of contract fulfillment by combining reliability, automation, and transparency. As we scale, were embedding generative AI and intelligent automation across our engineering stackfrom developer productivity and testing to observability and security. Role Summary As a Staff Software Engineer at NYSHEX, you will be a senior technical leader who is hands-on with delivery, while influencing system architecture, design decisions, and team mentorship. You will balance deep technical contributions with strategic alignment across engineering, product, and platform initiatives - especially as we evolve into an AI-first engineering organization. This role is ideal for an experienced engineer who thrives in ownership, collaborative delivery, and is excited by the opportunity to pioneer the use of AI tools in software development, security, documentation, and product innovation. Located in One World Trade Center, NYC this is a hybrid role (In-office Monday through Wednesday) and reports to the CTO. Key Responsibilities Technical Leadership & AI-Augmented Execution Architect and implement complex systems with scalability, performance, and security in mind. Champion an AI-first approach across design, development, testing, and code reviews. Leverage GenAI tools like Cursor, GitHub Copilot, Amazon CodeWhisperer or ChatGPT CLI for boilerplate generation, code suggestions, documentation, and testing. Set and enforce engineering standards, including achieving 85% test coverage. System Design, Observability & Reliability Own critical system components and ensure adherence to clean code, modular patterns, and service reliability. Integrate observability tools (e.g., Datadog or New Relic with anomaly detection) to detect issues proactively. Lead incident response using incident summaries and LLM-enabled remediation paths. Delivery & Impact Deliver high-quality, tested, and well-documented software features on time and in full. Plan and estimate work collaboratively with product and engineering teams, using a strong understanding of technical tradeoffs. Identify and resolve tech debt, bottlenecks, and security vulnerabilities before deployment. Ensure instrumentation and alerting are in place to support continuous improvement. Mentorship & Technical Enablement Mentor other engineers through design reviews, pair programming, and AI-assisted collaboration. Guide responsible integration of GenAI into daily workflows (e.g., code gen, unit test generation, secure coding). Contribute to shared architectural decision records (ADRs) and technical documentation. Cross-Functional Collaboration Work closely with Product Managers, Data Science, and Platform teams to embed AI into customer-facing features and internal tools. Evaluate and introduce AI agents (e.g., Slack bots, GitHub automation) to accelerate engineering operations. Tech Stack Languages & Frameworks: Java (Spring), Python JavaScript/TypeScript (Next.js, Node.js) is a plus REST APIs Kafka GraphQL, PostgreSQL, Aurora Cloud & Infrastructure: AWS (EC2, S3, Lambda, SES, SNS, SQS, Step Functions, Kafka, etc.) Kubernetes, Docker AI Developer Productivity and Quality Tools: Cursor, GitHub Copilot, CodeWhisperer, ChatGPT CLI SonarQube (AI rulesets), CodeQL, DeepSource Snyk, AWS Inspector Monitoring & Observability: Datadog, New Relic, OpenTelemetry, CloudWatch CI/CD & Automation: GitHub Actions, AI-generated tests and release steps Terraform / AWS CDK Key Performance Indicators (KPIs) AI-Enabled Software Development Productivity: 50% of PRs use AI-assisted tooling Code Quality: 85% test coverage and secure code practices Delivery: Consistent on-time, in-full delivery of key product features System Reliability: 99.95% uptime for owned services Mentorship Impact: Regular contribution to team enablement and tooling adoption Required Qualifications 8+ years of professional experience building scalable, distributed systems Strong knowledge of backend service architecture, event-driven design, and microservices Hands-on experience with GenAI tools and integrating AI into engineering workflows Excellent communication and mentorship skills Experience with cloud-native development (preferably AWS), CI/CD pipelines, and observability tooling Preferred Qualifications Experience with LLM integration (OpenAI, Bedrock, Anthropic) Exposure to prompt engineering and model lifecycle workflows Familiarity with security best practices (e.g., OWASP Top 10, OAuth, SAML) SaaS product experience with a focus on performance, observability, and automation Contributions to open-source or AI/DevEx tooling communities What We Offer Forward-thinking, AI-first engineering culture Unlimited PTO and flexible hybrid schedule Health, mental wellness, and family planning benefits Annual team offsites and internal AI demo days Opportunities to lead architecture, AI strategy, and engineer enablement

Job Description About Us: Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world's largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing world of online retail. Our mission is to empower teams to win in the future of eCommerce, and we do it by building first-to-market technology, solving complex problems with our customers, and bringing expertise, collaboration, and innovation to our work every single day. Why work at Pacvue? • Be on the cutting edge - Pacvue is transforming the way brands and sellers win online. Our product uses machine learning, artificial intelligence, and data to make intelligent decisions and recommendations., • Have fun – we have an energetic and passionate team with a joint mission to win and help our brands and sellers succeed., • Learn – from the best! Our team is full of talented people who want to help you learn, grow – providing you with mentorship, the industry's best practices and thought leadership. The Customer Success Manager will have the opportunity to develop deep relationships and work with an assigned book of Pacvue clients. Liaising with internal departments, you will be our clients' key point of contact, addressing and resolving their issues, while benefiting from the support of our dedicated Customer Success, Account Management, Product, and Engineering teams. The successful candidate will utilize their tremendous client management acumen to produce successful outcomes in a deadline-driven environment. With our expanding department and new CS initiatives, the ideal candidate will also play a key role in creating, maintaining, and building internal processes and workflows. Responsibilities: • Make customers successful by providing high quality technical support and service., • Foster account growth/expansion via new products and markets., • Tactical and strategic support for priority accounts and maintain relationships with key agencies and brands., • Be an escalation point for client issues and be a client centric problem solver., • Be a subject matter expert on the Pacvue platform and retail media in general. Contribute to the creation of training or marketing assets. Participate in webinars as a subject matter expert as needed., • Collaborate with the Pacvue Training and Education team to build out content for product onboarding and education., • Identify areas where process improvements can be made and execute an action plan to improve current processes., • Educate users on latest SaaS platform features., • Help with pre-sales activities to demonstrate function features and provide advertising optimization recommendations to users., • Address technical issues relating to software function and upgrades., • Assist in feature design with the R&D team., • 2+ years of managing Amazon Sponsored Ads campaigns and strategy at a brand/manufacturer or at an agency, • 1-2+ years of managing Amazon DSP campaigns and strategy highly preferred, • 1-2+ years of experience managing other ecommerce advertising channels (Walmart, Target, Instacart, etc..) preferred, • Analytical mindset with the ability to interpret Amazon performance metrics, particularly through Amazon Marketing Cloud, to help generate actionable insights, • Capacity to manage projects and timelines effectively., • Great interpersonal skills, team player and customer service focused attitude, • High threshold for working in an ambiguous, fast paced environment start-up like environment - figuring it out and adapting as you go, • Understanding of eCommerce strategies, product nuances, Amazon backend systems, and industry trends., • Unlimited Paid Time Off, • Paid Holidays and Floating Holidays, • Medical, Dental, Vision, FSA/HSA, Life Insurance and Pet Insurance, • 401k with Employer Match, • Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization #LI-Remote Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

The candidate has mastered essential Customer Service Lead functions and is dedicated to providing superior world-class service while ensuring the effective management of workflow and processes. Customer Service (CS) Luxury Lead - Workflow And Process Management. Distribute and manage special projec

Bring your energy to the role of Amazon Customer Service Representative (Remote) to perform daily responsibilities with dedication. Work with your team to maintain efficiency and service quality. Work with your team to maintain efficiency and service quality.

The candidate has mastered essential Customer Service Lead functions and is dedicated to providing superior world-class service while ensuring the effective management of workflow and processes. Customer Service or a related field, ideally in a high-touch service or luxury retail environment. They w

We have an opening for a talented Amazon Customer Service Representative (Remote) to assist customers with orders, returns, and account issues via phone, chat, or email. Interact with customers and colleagues in a professional manner. Interact with customers and colleagues in a professional manner.

APPLY) An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. Associates communicate with customers primarily through phone and email and utilize a variety of software tools to navigate customer a

Take the next step in your career as our new Amazon Customer Service Representative (Remote) to perform responsibilities as a Customer Service Representative (Remote).

APPLY) An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. Associates communicate with customers primarily through phone and email and utilize a variety of software tools to navigate customer a

We have an opening for a Amazon Customer Service Representative to work collaboratively across teams and departments, assist with processing returns and exchanges, and coordinate tasks to ensure deadlines are met. Other duties include maintain accurate records and documentation, gain knowledge of co