Hardware Store Manager
hace 22 días
New York
Job Description Company: Mega Building Supply (Upper West Side) Position: Full-Time | $22-$29/hr | Monday–Friday | Bilingual is a Plus Join our team at Mega Building Supply, a well-established neighborhood hardware store serving landlords, contractors, supers, and residents on the Upper West Side. Benefits/Perks • Competitive wages, • Career Growth Opportunities, • Fun and Energetic Environment, • Ongoing training, • Store Operations: Oversee the daily operations of the store to ensure efficiency and high-quality customer service. Ensure the store is clean, organized, and well-stocked at all times., • Customer Service: Lead by example in delivering exceptional customer service. Resolve customer issues, answer questions, and offer product recommendations., • Inventory Management: Maintain accurate inventory levels, conduct regular stock counts, place orders, and manage product deliveries. Ensure that popular and seasonal items are always available., • Staff Supervision: Hire, train, and develop store employees. Schedule shifts, manage performance, and foster a positive, team-oriented work environment., • Sales & Promotions: Drive sales by promoting in-store events, sales, and promotions. Monitor sales targets and work to meet or exceed them. Provide support to customers with product selections and up-sell opportunities., • Health & Safety Compliance: Ensure the store complies with all safety regulations and standards. Maintain a safe environment for customers and staff., • Financial Management: Assist in budget preparation, manage store expenses, and contribute to achieving revenue and profit goals. Handle cash, register transactions, and ensure proper accounting practices are followed., • Merchandising: Work with the team to display merchandise in an attractive and organized manner. Ensure product displays are updated and reflect current promotions., • Reporting: Provide regular reports on sales performance, inventory levels, and employee performance to upper management.Qualifications, • Experience: Minimum of 3-5 years of retail management experience, preferably in a hardware or home improvement store., • Leadership: Proven ability to lead, motivate, and develop a team. Strong interpersonal and communication skills., • Knowledge: Solid understanding of hardware products, tools, and home improvement materials. Familiarity with inventory management and point-of-sale systems., • Customer-Focused: Passion for delivering excellent customer service and creating a positive shopping experience., • Organizational Skills: Ability to manage multiple tasks simultaneously, handle stress, and maintain attention to detail., • Problem-Solving: Strong decision-making skills with the ability to resolve issues quickly and efficiently., • Education: High school diploma or equivalent. A degree in business, retail management, or a related field is a plus.