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Job DescriptionSalary: $19-$25/hr Company Summary Camelot Print & Copy Centers is the leading printing services company in the Capital District and offer a variety of print & copy services under one roof. We dont just sell copying and printing we sell service & quality! This motto is very easy to say but extremely difficult to perform each and every day. Camelot does this by recruiting the best production staff in the area, a top-notch design team and highly responsive service professionals. Camelot Print & Copy Centers proudly serves the Capital Region and Hopewell Junction New York. Position Summary Reporting to the Production Supervisor, the Production Team Member (Operator) will support the Manager, Assistant Production Manager, and Production Supervisor by performing tasks associated with the production functions; including bindery, wide format, and small format printing in a manner that effectively meets customer expectations. The ideal candidate will be detail oriented, have a willingness to learn, be able to work independently and as part of a team, and be able to develop and maintain relationships. How Youll Make an Impact • Become an expert on Camelot Print & Copy Centers production processes, • Support the day-to-day operations of production by executing on assigned production tasks, • Meet production deadlines and escalate any issues for resolution, • Ensure quality standards are met and/or exceeded, • Assist in the troubleshooting of printing errors, • Partner with the Production Leadership Team to ensure Customer Service has timely and accurate information on customer order requests, • Assist in the resolution of production issues, • Maintain a neat and orderly production facility What You Must Bring to This Role • High school diploma or general education degree (GED); or equivalent combination of education and experience - required, • Associates degree from a 2-year college and/or 4 years related experience or training; or equivalent combination of education and experience - desired, • Demonstrated success working with technical/mechanical devices - required, • Experience in production operations, safety and security protocols - required, • Proven success defining problems, collecting data, deducing facts, and drawing valid conclusions - required, • Exposure to and comfort with basic math skills, such as addition, subtraction, multiplication, and division - required, • Proven comfort juggling multiple projects while maintaining poise and patience - required, • A history of excellence in communication and active listening - required, • Proven success working independently and in a team environment - required, • A history of excellence in communication, active listening & problem solving - required, • Proven history working in Adobe - required, • Experience in operating a Forklift - desired, • Demonstrated success with printing and supply chain management - desired, • Demonstrated excellence in Microsoft Office (Excel, Word and PowerPoint) - desired Compensation, Benefits & Fun Stuff • Be a part of a locally owned & operated business, who values treating everyone with integrity & respect, • Be a part of a progressive company who strives to reinvest in their staff and community, • Financial Wellness Evaluation, • Comprehensive medical, dental, vision & life insurance plan (full time employees), • Paid vacation (full time employees), • Paid sick days (full time employees), • Paid personal days (full time employees), • Paid holidays (full time employees) Working Conditions & Physical Efforts • Intellectually intense, fasted paced and often changing environment, • Work is performed in an interior warehouse and production environment, • Ability to stand for a prolonged period of time, • Visual functions being those of near vision, depth perception, and ability to adjust focus, • Talking and hearing occur continuously in the process of communicating with leadership & customers, • Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or operate equipment, • This role requires moderate physical effort and has limited exposure to physical risk, • This role requires regular lifting of up to 50 pounds and occasional lifting of up to 75 pounds, • Transportation to and from work locations This role is posted in partnership with HR Resolved, Inc. The duties and responsibilities, qualifications, physical conditions and other statements contained herein represent the current general nature of the job described, and are subject to change at any time, with or without notice. This job description does not limit in any way the assignments given to an employee in this role. Employees are expected to perform any and all duties (compliant, legal & ethical) assigned by the Company leadership, collaboratively and with the best intention of the customer and company.

Job Description This is not just a job; it's the opportunity you've been waiting for! Apply now to become part of an exciting, rewarding, and supportive work environment where your skills and dedication are highly valued. Your dream role is just an application away! Why This Job is Amazing: * Ultimate Flexibility: Enjoy a dynamic schedule with 32 weeks of operation during school terms and 20 weeks with limited operations when school is closed or choose to work up to our corporate training team and help us with new store openings over the summer! Each Units summer hours vary, but it is a reduced schedule and some schools work from home some weeks! * Top-Tier Pay: Earn top dollar with competitive hourly rate and lucrative bonus structure. * Engaging Environment: Thrive in a vibrant, student-focused atmosphere at our artisanal NY Style Pizza restaurant. * Career Growth: Take charge of a highly regarded unit with significant autonomy and support. Your Role: * Lead with Excellence: Oversee daily operations, ensuring exceptional service and quality. * Inspire Your Team: Recruit, train, and manage a passionate and dedicated staff. * Delight Customers: Ensure top-notch customer service and address any issues promptly. * Optimize Operations: Manage inventory, control costs, and maximize profitability. * Drive Success: Implement local marketing strategies to attract and retain customers. What We’re Looking For: * Experienced Leader: Proven management experience in the restaurant industry. Minimum 4 years of experience in restaurant management. * Skillful Communicator: Excellent leadership, communication, and organizational skills. * Adaptable Professional: Ability to thrive in a flexible, dynamic work environment and understand Microsoft Office Suite of apps • Pizza Enthusiast: Passion for artisanal pizza making! We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionBenefits: • Bonus based on performance, • Opportunity for advancement, • Training & development, • Paid time off, • 401(k) matching Are you an experienced operations leader ready to take a growing company to the next level? At The Brothers that just do Gutters, our Operations Manager ensures that field crews, scheduling, materials, and customer service run efficiently, while supporting a culture of excellence and growth. What Youll Do: • Oversee daily operations for multiple field crews, including scheduling, project flow, and efficiency., • Collaborate with leadership to plan resource allocation and meet company goals., • Monitor KPIs such as productivity, on-time completion, and customer satisfaction., • Support and mentor crew leaders and supervisors to develop future leaders., • Maintain safety, quality, and operational standards across all projects., • Work with sales, installation, and shop teams to ensure smooth project execution.What Were Looking For:, • 5+ years of experience managing operations, preferably in construction, exterior services, or trades., • Strong leadership, communication, and organizational skills., • Ability to analyze metrics, identify opportunities for improvement, and implement processes., • Problem-solving mindset and ability to make decisions under pressure., • Commitment to building a positive team culture and mentoring employees., • Valid drivers license and willingness to visit job sites regularly.Why Join Us:, • Competitive salary with performance-based bonuses., • Clear career growth opportunities through our Skills Ladder program., • Be part of an award-winning, people-focused culture. Apply today to lead operations, mentor future leaders, and make a tangible impact on a growing, respected company!

Job Description Who We Are: At Guardian Restoration Partners, we are on a mission to build the most impactful restoration business in the industry. Our network of "Guardians" helps property owners in crisis rebuild their lives after devastating events like water, fire, and mold damage. As part of our team, you'll be contributing to a company that values results, integrity, and putting customers first. Guardian is a passionate group of professionals committed to preserving the legacy of small and medium-sized businesses while accelerating their growth. We bring deep expertise and a hands-on approach to support our partners, expand the Guardian network, and make a lasting, positive impact across every organization Guardian Restoration Partners, an Alpine Investor Platform, is leading transformative change in the restoration and mitigation industry. Alpine Investors is a people-driven private equity firm dedicated to investing in fragmented industries across the U.S. Named to Inc.'s List of Founder-Friendly Investors for five consecutive years, Alpine creates value by honoring the legacy of founders and transforming their companies into enduring, high-growth businesses. Our portfolio companies thrive through strategic consolidation, technology advancement, and operational support. By leveraging this approach, one of Alpine's portfolio companies has achieved impressive results, scaling from $0 to $2 billion in just four years with over 300 acquisitions, all while preserving founders' legacies. What we need: We are seeking a General Manager (GM) who will play a pivotal leadership role within our restoration partner brands. As a GM, you'll oversee all aspects of daily operations, holding full accountability for the location's performance and success. You will drive growth, performance metrics, foster a thriving workplace culture, and develop all staff and management. Your goal will be to achieve world-class operational standards and inspire others to do the same. This role includes full ownership of the operating P&L for the partner organization, where you'll be responsible for driving organic business growth and achieving revenue targets. You'll play a critical role in shaping and executing strategies to expand market share, optimize sales performance, and maximize profitability. With the support of leaders from the parent company, the CEO, and a network of other GMs, you'll have the resources to deliver exceptional service, drive efficiency, and implement innovative solutions in a dynamic environment. If you are a results-oriented leader who thrives on driving sales, delivering revenue growth, and motivating teams to achieve operational excellence, we'd love to hear from you. Key Responsibilities: • Oversee all operational aspects of the assigned partner locations, ensuring alignment with Guardian's standards and goals., • Drive revenue growth through strategic planning, forecasting, and implementation of best practices and ownership of P&L., • Build and maintain strong relationships with local teams, partners, and clients to enhance customer satisfaction and loyalty., • Analyze and optimize operational processes to improve efficiency, reduce costs, and maximize profitability., • Ensure compliance with industry regulations and company policies to maintain a safe and secure working environment., • Provide referrals of top talent to improve the organization, contributing to long-term growth and development (GM's, Partner Leaders, etc.), • Identify growth opportunities within 60 days and ensure action items post-deal closure are outlined and in action within 90 days, • Drive brand recognition within the community to become the partner of choice for restoration services, • Bachelor's degree in Business Administration, Management, or a related field; MBA preferred., • Minimum of 8 years in a senior operational leadership role, ideally within the restoration or service industry., • Proven ability to drive operational improvements, sales, and achieve financial targets., • Exceptional leadership, interpersonal, and communication skills., • Ability to travel as needed (quarterly meetings in Denver)., • Results Matter – We believe in delivering on our promises and driving outcomes that make a measurable difference., • Do the Right Thing – Integrity is at the core of everything we do. We are committed to being ethical and trustworthy in every situation., • Health, Dental, and Vision Insurance, • 401k Why Join Us? As part of the Alpine Investors portfolio, Guardian Restoration Partners is a dynamic, growth-oriented team where your impact will directly shape our success. We foster a collaborative and supportive environment that champions both personal and professional development, with ample pathways for career advancement. This role offers an exceptional opportunity to take ownership within a high-growth business, supported by a private equity firm renowned for building scalable, resilient companies. You'll have the autonomy to make strategic decisions, inspire and build a passionate team, and leverage the resources needed to bring an ambitious vision to life. If you're a driven, results-focused leader who thrives in dynamic settings and is motivated by the opportunity to create something extraordinary, we'd love to connect with you. Location: Albany, NY Compensation: Guardian is committed to fair and equitable compensation practices. For this position, the pay range is $175,000- $215,000 plus annual bonus and equity. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary range is subject to change and may be modified at any time. Ongoing opportunity for a GM: At Guardian Restoration Partners, we are always seeking top talent to build our pipeline of future General Managers for upcoming acquisitions. These are pivotal leadership roles, and we are committed to finding exceptional candidates who align with our values and ambitious growth trajectory. If you are a results-driven leader with a strong customer-first mindset, we encourage you to apply. Applications are reviewed on a rolling basis, and the opportunity remains open as we identify the ideal candidates for our partner's leadership teams. Equal Opportunity Employer: At Guardian Restoration Partners, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status as outlined by federal, state, or local laws.

Job Description Office Location: Albany, New York Work Schedule: In office Compensation: $19.23 Per Hour We are currently seeking an a motivated, articulate, detail-oriented, conscientious individual who enjoys providing outstanding customer service, and wishes to advance their office skills in a professional environment to join our team as an Office Support Assistant. The Role: You will be part of the Office Support team with varying duties including but not limited to: • Scanning, • Copying, • Assembling and binding legal documents, • Sending faxes, • Posting and sorting mail, • Delivering court documents, • Telephone/Reception coverage, • Willingness to assist others, • HS diploma or equivalent, • A generous benefit offering package including:, • Medical, • Dental, • 401(k) with company match and profit-sharing options, • Generous time off package, • Corporate discounts to various businesses, • Opportunities to support and be active in the community Whiteman Osterman & Hanna LLP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals, and in which employment decisions are merit-based and made without discrimination on the basis of race, creed, color, gender or sex, national origin, disability, sexual orientation, gender identity, age, religion, pregnancy, protected activity, veteran status, marital status, citizenship, genetic information, predisposition or carrier status, or any other characteristic protected by law. Powered by JazzHR sscAw8dd4T

Job Description Job Description Our Regional Managers oversee all multi product store locations in their region and are responsible for driving profitable sales in the stores. Along with operational support, Region Managers must also recruit, train, and maintain their team by providing ongoing coaching and development to the Managers within their region. We are currently looking for candidates located within and/or willing to relocate within the Northeast, Midwest, and Mountain West areas. Qualifications • 2-3 years of multi-unit or regional management experience in retail, restaurant, grocery, or other service industry with responsibility for financial results, • Previous management proficiency in high volume retail with Profit and Loss accountability, • Incredible customer service skills & the ability to create and maintain a customer focused culture, • Great people management skills, • Must be able to work a flexible schedule of nights, days, weekends, and holidays, • Must exemplify integrity and accountability at the management level, • Demonstrate excellent team leadership skills, • Must build, coach, manage, and develop teams from a staffing, interviewing, hiring, and training standpoint, • Store Discounts, • Nation-wide Medical Plan/Dental/Vision, • 401(k), • Flexible Spending Accounts, • Adoption Assistance, • Tuition Reimbursement, • Flexible Schedule, • Weekly PayCompany DescriptionStaffSource is committed to creating long-term partnerships where we can truly affect both clients’ and candidates’ lives for the better. Our success is rooted in matching talented professionals with environments that suit their goals, personalities, lifestyles, and skills. A perfect placement allows candidates to thrive in their new role and hiring managers to fill their openings with top talent that aligns with both the needs of their team and the company’s culture. Founded in 2003, StaffSource now has a 20+ year company history with business units operating within Information Technology, Accounting and Finance, Sales, Executive Search and more. Still headquartered in Knoxville, TN and lead by our founder John Sharpe, we are now serving clients and candidates all across the United States. We conduct national, regional, and localized talent searches based on the specific needs of each client and the unique goals of top talent everywhere.StaffSource is committed to creating long-term partnerships where we can truly affect both clients’ and candidates’ lives for the better. Our success is rooted in matching talented professionals with environments that suit their goals, personalities, lifestyles, and skills. A perfect placement allows candidates to thrive in their new role and hiring managers to fill their openings with top talent that aligns with both the needs of their team and the company’s culture.\r\n\r\n Founded in 2003, StaffSource now has a 20+ year company history with business units operating within Information Technology, Accounting and Finance, Sales, Executive Search and more. Still headquartered in Knoxville, TN and lead by our founder John Sharpe, we are now serving clients and candidates all across the United States. We conduct national, regional, and localized talent searches based on the specific needs of each client and the unique goals of top talent everywhere.

Job DescriptionParalegal Employment Type: Full-Time, Mid-LevelDepartment: Legal CGS is seeking a dedicated Paralegal to join a fast-paced and hard-working team to assist with any legal accounts. As a Paralegal, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- The Contractor shall provide professional, accurate, timely, and reliable paralegal support reporting to the OGC and will be detailed to assist LITB or IALB. Work products are reviewed prior to submission; however, personnel resources provided by Contractor shall often develop these products with minimal direct supervision other than written guidelines. Personnel assigned to this task must have the ability to adjust to changing priorities and work well under pressure. - The General Paralegal Task includes but is not limited to the following: - Contractor shall receive, prioritize, and process requests such as document review or requests for advice or legal technical assistance; - Contractor shall research and locate responsive information documents and identify relevant laws, judicial decisions, and legal articles; - Contractor shall perform typical Paralegal functions, including: moderately complex legal research; synopsizing transcripts of hearings and oral arguments for attorney use; reviewing case related materials; and identifying potentially conflicting statements or areas requiring further investigation; - Contractor shall write preliminary drafts of legal memoranda and correspondence; - Contractor shall assist in preparing draft legal documents, such as motions, briefs, memoranda of law, exhibits, etc.; conducting legal analysis, reviewing documents for relevance and privilege; and assisting attorneys with all phases of litigation; - Contractor shall review materials in discovery for relevancy and privilege; - Contractor shall prepare privilege logs; - Contractor shall maintain documentation of records produced in discovery, correspondence sent, and case management functions performed; - Contractor shall assist in the drafting and issuing of preservation notices and litigation holds; - Contractor shall design, generate, and transmit reports regarding case assignments and productivity using case management databases. - Contractor shall analyze and interpret requests from customers; - Contractor shall research, locate, and gather material relevant to DU requests including conducting outreach and informal interviews to respond to discovery requests and interrogatories; - Contractor shall assist in preparation of declarations; - Contractor shall scan paper materials to save as an image file (e.g., .PDF); - Contractor shall conduct legal privilege reviews using Veritas eDiscovery Platform, Adobe Pro, or other discovery review platforms provided by the FBI; - Contractor shall analyze documents and media files, and proficiently apply redactions to diverse types of privileged information; - Contractor shall review the work of peers for accuracy and provide constructive edits to ensure quality and thoroughness of review and processing; - Contractor shall support and collaborate the management efforts to foster teamwork, planning and decision making; - Contractor shall organize and maintain accurate records of assigned requests. This includes keeping detailed case notes, utilizing discovery work plans, using Microsoft Excel spreadsheets, and entering case information and metrics into the OGC-LITB case tracking database; - Contractor shall prepare electronic and/or paper releases for release to customers; - Contractor shall provide a high degree of professionalism and customer service in all interactions with DU customers; - Contractor shall prioritize and schedule projects to accomplish objectives; - Contractor shall assist in representation efforts of the FBI in challenging situations; - Contractor shall coordinate classification reviews with subject matter experts and shall perform overlays of material returned from classification review; - Contractor shall maintain close collaboration of projects with discovery team members; - Contractor shall serve as consultant to Government employees regarding privilege application and document production; - Contractor shall communicate with employees at all levels of the FBI to complete projects with a high degree of professionalism;- Contractor shall provide weekly statuses to management and periodic updates to Assistant General Counsels and other DU customers; - Contractor shall conduct searches of FBI systems and databases to retrieve relevant documents or files (e.g., Sentinel, Internal Policy Office Policy Library and Policy Archives); - Contractor will perform legal and other research, provide support to the Legal Hold program as well as the Freeze List, and support tasks associated with information management/governance as well as technology and its intersection with the law to name a few- Qualifications:- Requires paralegal certificate, or JD, or currently attending an ABA-accredited law school, having completed at least one year of study. - At least two years of litigation paralegal experience is required; trial experience is very helpful. - At least one year of experience in automated litigation support. Requires sound working knowledge of federal and state court systems, legal research procedures, and legal research resources. - Requires excellent written and oral communication skills and thorough knowledge of legal research tools such as LEXIS and Westlaw. - Must have hands-on familiarity with a variety of computer applications, including word processing, databases (such as document review and file management systems), spreadsheets, imaging, and hardware systems. - Role also requires hands-on familiarity with ESI tools and knowledge of eDiscovery procedures and resources. - The ability to consistently deliver the highest quality work under extreme pressure will be very important. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Phone: +1 (888) 680-5916Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescription: Now Hiring: Experienced Hair Stylist – Join Our Award-Winning Team Locations: Albany & Saratoga Springs, NY Job Type: Full-Time or Part-Time Are you a creative, motivated, and experienced Hair Stylist ready to grow your career in a luxurious, wellness-focused salon environment? Come meet the team at Complexions Spa, proudly recognized as the Capital Region’s Best Spa by Capital Region Living Magazine, Times Union, and Saratoga Today. At Complexions, we believe beauty and wellness go hand-in-hand. We provide a supportive, professional environment where your artistry is valued and your growth is encouraged. Share your talent and professionalism with us, and we’ll provide the advanced education, tools, and opportunity to take your career to the next level. Why You’ll Love Being Part of the Complexions Team: We’re committed to nurturing excellence in every service and every guest experience. When you join our team, you’ll enjoy working in a beautiful, award-winning spa and salon that inspires creativity and collaboration. Your Role as a Hair Stylist: • Deliver professional hair services including cutting, coloring, styling, and treatments, • Stay current with trends, techniques, and product knowledge, • Build lasting relationships with clients through exceptional service and results, • Recommend home care products and future services to support hair health and style, • Maintain a clean, organized station and support the overall salon environment, • Participate in team meetings and contribute to a positive, uplifting workplace culture, • Competitive Pay structure with commission, tips, and bonuses starting at $20.00 hour, • Paid Time Off & Paid Holidays, • Retirement Plan with Employer Match, • Employer-Sponsored Health Insurance, including dental and vision, • Employee Discounts on salon/spa services and retail products, • Opportunities to enjoy services for your personal wellness, • Ongoing Advanced Education and trend-focused training, • A beautiful, clean, professional environment with premium product lines, • Holds a valid NYS Cosmetology License, • Has 2+ years of experience behind the chair, • Is passionate about hair artistry, wellness, and client care, • Demonstrates strong communication and customer service skills, • Maintains professionalism, punctuality, and a positive attitude, • Is goal-oriented and motivated to grow clientele in a team-driven setting If you’re ready to elevate your career and be part of a salon that combines beauty, wellness, and purpose—apply today to join the Complexions Family. Positions available at both Albany and Saratoga Springs locations Requirements: • Holds a valid NYS Cosmetology License, • Has 2+ years of experience behind the chair

Job Description Job Title: Administrative Assistant Location: Albany, NY Job Type: Full-Time FLSA Status: Hourly; Non-Exempt Reports To: District Manager Travel: Yes, travel is expected for this position (Less than 1% on average). Supervisory Responsibility: No Compensation: Negotiable, based on skills and experience. Company Profile: National Railroad Safety Services, Inc. (NRSS) is a certified DBE/WBE firm primarily focused on providing safety services to the railroad industry. NRSS is the most trusted name in the railroad industry for providing qualified field safety staff and safety training. To best serve the railroad industry, NRSS provides all of these services in the continental United States, Canada, and Mexico. NRSS has the proven ability and the proven safety record to handle any project. Find the safety you have been missing today! Job Description: National Railroad Safety Services, Inc. (NRSS) is seeking an Administrative Assistant to support Field Services and Training Services for Class 1 Railroads, Regional Short Lines, Transit Systems, State DOT's, as well as Railroad Suppliers, Contractors, and Consultants alike. Required Education: High School Diploma or Equivalent. Required Experience: Minimum 2 years of experience in secretarial, clerical, and/or administrative support (preferred). Equivalent combination of technical training and/or related experience. Key Success Factors: • Accountability: Accept full responsibility for self and contribution as a team member., • Adaptability & Flexibility: Ability to consider a variety of issues that exist in the work place and change from one task to another as necessary., • Analytical Thinking: Ability to analyze and synthesize information to understand issues, identify options, and support sound decision making., • Attention to Detail: Ability to work in a conscientious, consistent, thorough manner, and attend to details while pursuing quality when accomplishing tasks., • Communication: Ability to clearly convey information and ideas through a variety of media to employees/clients in a clear and succinct manner., • Customer Service Focus: Ability to provide service excellence to internal and/or external clients., • Decision Making: Ability to identify/understand issues, problems, opportunities and take appropriate action based on available facts, constraints, and probable consequences., • Initiative: Ability to identify what needs to be done and take action before being asked., • Innovativeness: Ability to devise new plans for quality excellence., • Organization: Ability to maintain materials and/or records in a clean and ordered manner., • Planning: Ability to plan and prioritize work load to manage time effectively and accomplish assigned tasks., • Stress Tolerance: Ability to maintain stable performance under pressure or opposition (such as time pressure or job ambiguity)., • Teamwork: Promote cooperation and commitment within a team environment to achieve goals and deliverables., • Advanced computer skills in Microsoft Office products., • Advanced computer skills in Citrix Applications., • Advanced computer skills in VOIP Phone Systems., • Advanced computer skills in Windows Operating Systems., • Moderate computer skills in Accounting Software (preferred)., • Moderate computer skills in Android and iOS Operating Systems (preferred)., • High level of accuracy and attention to detail required; well organized., • Strong technical writing, verbal communication, and listening skills., • Ability to type a minimum of 50 wpm., • Answer phones as necessary., • Assist with managing, sourcing, and purchasing of Office, Field Services, and Training Services supplies., • Assist with Training Department invoicing and credit card processing., • Assist with preparation of Marketing materials., • Assist with preparation of Field Services materials., • Assist with preparation of Training Services materials., • Assist with Training Department scheduling and manage multiple calendars., • Process Training Department records, filing, badging, data entry, shipping, etc., • Schedule conference calls, meetings, take notes, handle lunches, etc., • Handle travel arrangements including flights, hotels, rental vehicles, etc., • Handle registration for industry events, trade shows, etc. Benefits: • Medical, Dental, Vision, Life Insurance, • Short Term, Long Term Disability Insurance, • Paid Vacation and Holidays Safety Commitment: All employees of all levels are to remain committed to safety at all times while employed at National Railroad Safety Services, Inc. (NRSS). As such, no job is so important and no service is so urgent that we may not take time to perform all work safely. Simply put, safety is our way of life. By placing safety first, we not only ensure the wellbeing of our employees, customers, and communities, but we hold true our commitment to being the leader in safety throughout the Railroad Industry. Closing Statement: National Railroad Safety Services, Inc. (NRSS) is an Equal Opportunity/Affirmative Action Employer. Any candidate selected for this position must be able to successfully pass pre-employment/recurrent background checks, drug/alcohol testing, and classroom training. Job Posted by ApplicantPro

Job Description As a PC Lifecycle Engineer you would manage the assets onsite for the customer and be responsible for imaging, deploying, maintaining, repair, and wiping of computer systems. You will also provide software support, mobile device management, and support computer peripherals. Tech should be able to confidently and safely lift up to 50 lbs as well as be able to navigate between buildings and the production floor to support users. Comfortable providing hands & feet support for network support if needed. Represents CompuCom in a professional and businesslike manner and communicates effectively with customers and associates. Interacts with customers, responding to routine technical questions or requests. Knowledge and Skill Requirements: 3-5 years of related experience and training. Ability to deliver great customer experiences and to be invigorated by constant personal interaction. Ability to manage multiple, simultaneous tasks, client relationships and expectations. Strong communication skills. Positive attitude. Work hours are M-F 8:00 AM-5:00 PM EST, no Overtime. TOP 2 required skills 1.)Deskside Support 2.) Customer Service. Interviews will start immediately. Company DescriptionWe are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovationWe are committed to delivering exceptional services and professionals with proven work ethics and processes.\r\nProvide an exceptional client experience\r\nDeliver on our commitments\r\nBuild trust by thinking and acting with integrity\r\nCreate an environment that inspires innovation

Job Description FirstLight Fiber is seeking a technically savvy telecom professional to join our growing Network Operations Center (NOC), working with the most advanced technology in the industry. The NOC Technician position provides technical support to Enterprise, Carrier, Carrier-Mobility, Wholesale and Residential customers. This position works cross-functionally with customers, internal resources, equipment vendors, carriers, and field operations to resolve issues in production network and telecommunications systems. Participates under general supervision, possesses, and demonstrates basic knowledge and familiarity with assigned job functions and responsibilities, may require training and detailed instructions for assigned tasks as necessary. This position is B shift, Sunday-Wednesday. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Operate and support in a 24x7 Network Operations Center; this includes shift work and off-peak coverage., • Investigate, document, and diagnose trouble calls to resolve service affecting issues across multiple service platforms including but not limited to DSL, T1, Carrier Ethernet and Internet services., • Participate in a technical call queue. Responsible for documenting information on all incoming calls in a ticketing system to track issue counts and response and resolution time., • Responsible for taking calls from external departments and collaborate in troubleshooting where that be with Field Services or back-office Engineering., • Trouble ticket handling (create, resolve, escalate and directing through to resolution)., • Responsible for triage troubleshooting & circuit isolation with reported service affected issues., • Troubleshooting Firstlight provided onsite CPE to confirm power, link, port shaping, configuration, events logs, etc., • Responsible for test calls within triage troubleshooting to isolate reported issue to single user issue or call path or widespread issue affecting larger scope of service., • Triage troubleshooting from the COLO to the customer handoff device/ DMARC over all Firstlight provided services (copper, Fiber, Type II, NNI services), • Assigned follow up with tickets after active investigation completed & ticket status is monitoring or needing follow up after repair restoral completed., • Assigned follow up with Type II, underlying carrier & tickets dispatched to Field services for follow up thru the life of the ticket., • Basic CPE configuration & replacement (Hpbx phones, managed routers for Hpbx services), • Develop extensive knowledge of the Company’s products and services to better assist customers., • Oversee and participate in network maintenance with support teams; ensure customers are informed of maintenance activities and confirm service restoration after completion of maintenance., • Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to the company. QUALIFICATIONS, KNOWLEDGE, and SKILLS: • Excellent written and verbal communication skills are required. Detail oriented, highly organized., • Strong solution-finding skills, • Regular, consistent, and punctual attendance. Must be able to work nights and weekends as necessary., • Be able to follow instructions, take notes and perform tasks consistently., • Basic knowledge of Ethernet and IP required. Successful candidate will have a fundamental understanding of layers 1-4 of the OSI Model., • Familiarity with Network Edge, Transport and Access technologies (SONET, DSL, GPON, Active Ethernet)., • Familiarity with one of the following vendors platforms is a plus: o Adtran, Ciena (One Control), Cyan (Planet Operate), Cisco, Calix, Telco Systems (EdgeGenie), Tellabs, Adva, Meta EDUCATION and/or EXPERIENCE: • Bachelor’s Degree in a technical field with 2-3 years relevant telecommunications experience or associate degree in a technical field with network related coursework., • 1-5 years of relevant telecommunications/technical customer engagement experience CERTIFICATES, LICENSES, REGISTRATIONS: • Associate level technical certifications are a plus., • CCNA or similar level industry certification preferred but not required. About FirstLight: FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight’s clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments.. FirstLight is committed to cultivating and preserving a culture of diversity, and inclusion. We recognize that our differences are assets that strengthen us as a team, and FirstLight is committed to fostering an environment where everyone feels welcomed, valued, respected and recognized. FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight’s equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.

Job Description OrthoNY is seeking a Full-Time MRI Coordinator/Scheduler to join our team. This position plays a vital role in ensuring a smooth and supportive experience for our patients receiving MRI services. It’s a great opportunity for someone who thrives in a fast-paced, patient-facing environment and wants to grow within a leading orthopedic practice. Monday-Friday 8am-4:30pm Responsibilities • Serve as the first point of contact for MRI patients, delivering warm, professional, and responsive service, obtains required information, documents and signatures;, • Contacts other imaging centers to set up appointments for our patients and/or provides support to outside vendors;, • Contacts patients to confirm their test appointment as well as ensures a follow-up appointment has been made, • Performs check-out process, collects patient payments, including co-pays and any past due balances, post any cash collected into practice management system and issues receipt;, • Schedules follow-up appointments and testing as provider directs:, • Posts charges from encounter form in accordance with correct coding guidelines, using CPT, HCPCS and ICD 9 coding formats;, • Performs accounts receivable work, balances and closes journal each day;, • High school diploma or equivalent required;, • Minimum of 1-year experience in a medical setting; 3 years preferred;, • Excellent communication and customer service skills;, • Must be familiar with medical terminology;, • Strong data entry skills., • Ability to travel to various OrthoNY locations if needed. Reliable transportation is essential

Job DescriptionDescription: What we’re all about: SHR is part of Access Group's Hospitality division, delivering innovative B2B SaaS solutions that empower the hospitality industry. Our comprehensive suite of products—including distribution, digital marketing, Customer Relationship Management (CRM), and revenue management (RMS) solutions—helps small-to-medium hotel groups, casinos, and large independent hotels operate more efficiently, engage customers, and grow revenue. At Access Group, we’re committed to being a global leader in hospitality technology. You’ll be part of a team that drives measurable business outcomes, delivers exceptional customer experiences, and shapes lasting partnerships—making a real impact on our clients and the industry. About you: You’re a problem-solver at heart, energized by the challenge of delivering exceptional technical support and customer care. Tackling complex technical issues motivates you. You know how to dig in, research thoroughly, and find solutions that work. You keep customers in the loop with clear, regular updates, and you make technical changes feel seamless, guiding clients through every step with confidence and care. Day to day you will: • Ensure quality processes and customer satisfaction on all technical support interactions, • Lead advanced troubleshooting of escalated and complex technical issues, • Mentor and provide guidance to junior support team members, • Develop and improve technical support processes and procedures, • Educate customers on SHR products and available training resources, • Create and maintain technical documentation and training materials, • Identify, communicate, and drive resolution of critical technical issues, escalating to appropriate points of contact when necessary, • Keep up-to-date with system enhancements, technical updates, and changing processes and procedures, • Ensure effective communication and stakeholder engagement activities, • Lead cross-departmental collaboration on technical projects and initiatives, • Work independently and proactively with confidence to ensure timely resolution to customer technical requests, • Proactively identify and implement opportunities for technical improvements, • Contribute to product feedback and enhancement requests based on customer interactions Required: • 5-7 years of Customer Service and Technical Support experience required, preferably in the Hospitality Industry, • Advanced Support/Help Desk or Technical Issue Resolution experience, • Proven experience mentoring junior team members or training colleagues, • Proven experience with Atlassian JIRA, • Customer facing experience through chat, live phone and email, • Must be proficient in Microsoft Word, Excel and Outlook and CRM utilization, • Experience with technical documentation and process improvement, • Experience with Salesforce Service Cloud and Intercom, • Experience or knowledge of SHR Central Reservation System (CRS), hotel Customer Relationship Management (CRM), or Revenue Management System (RMS) is a plus., • Proven ability to identify root causes and resolve complex technical issues, • Strong written and verbal communication skills, including the ability to explain technical information to non-technical users, • Proven ability to manage and prioritize multiple concurrent technical projects in a fast-paced environment, • Demonstrated success in developing strong customer and colleague relationships, • Experience mentoring and coaching team members What does Access offer you? We are a growing software company, and we deliver what we say we do! We take the development of our people seriously and we will work with you to carve out your success plan and provide opportunities to accelerate your career and make a real difference. If you join our team, you’ll soon discover that we excel at building strong, enduring relationships, including those with our employees. On top of a competitive salary, you’ll receive the following benefits and much, much more: • 22 days paid time off, • 11 company paid holidays, • Medical, dental & vision insurance, • 401(k) with 5% company match, • Short-term and long-term disability insurance, • Parental leave for birthing and non-birthing parents The Access Group is committed to a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable federal, state, or local law. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let’s make a difference together.

Job Description Business Technology Integrators (BTI), with over 25 years of experience delivering innovative IT and facility support solutions to the Federal Government, is seeking an Information Desk Specialist to support the Stratton VA Medical Center in Albany, NY. The Information Desk Specialist will serve as the first point of contact for veterans, visitors, employees, and others entering or within the facility. The individual will provide accurate information, directions, and assistance in a professional and courteous manner, ensuring the smooth operation of daily activities at the Medical Center. Responsibilities * Provide information and directions to veterans, visitors, employees, and others at the facility in a timely, courteous, and efficient manner. * Maintain coverage at the Information Desk during scheduled hours: * Monday – Friday: 7:00 AM – 7:00 PM * Saturday – Sunday: 8:00 AM – 6:00 PM * Report all troubles related to the switchboard and/or telephone trunks/lines associated with telephone or paging communications to the VA Police. * Accept and document equipment problem reports from Medical Center staff for referral to the VA Police for repair and action. * Stay thoroughly familiar with the facility layout, department locations, and operations to provide accurate guidance to visitors. * Demonstrate professionalism and courtesy while assisting individuals from diverse backgrounds and with varying levels of understanding or concerns. * Adapt effectively to changing work conditions and maintain composure in stressful situations. * Complete a minimum of one full week of On-the-Job Training (OJT) to ensure readiness for independent desk coverage. Qualifications * Strong interpersonal and communication skills with the ability to effectively interact with diverse populations. * Ability to work under pressure, manage stressful situations, and adapt quickly to changes in workflow or conditions. * Familiarity with facility layouts, medical center operations, or willingness to learn through OJT. * Professional demeanor with excellent customer service orientation. * Prior experience in customer service, information desk support, hospital operations, or communications is preferred. Schedule & Coverage * Full coverage required during designated hours, including weekends. * Staff will rotate as necessary to ensure continuous coverage. About BTI Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with over 25 years of experience providing innovative solutions to the Federal Government. BTI is committed to supporting our nation’s veterans and delivering excellence in all aspects of our operations. Powered by JazzHR hI5BleOs6A

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Provider Patient Concierge Representative you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: • Ability to offer concierge level service to pre-selected patients (cancer patients, claustrophobic, children, disabled, elderly, nervous, etc.), • Provide exceptional level of customer service to select physician offices including targeted IPA contracted providers, as well as provider offices interested in receiving additional and high-level customer service/support., • Assisting with designated direct site scheduling and prior authorizations for advanced imaging studies., • Provides Special Handling, VIP and support to Medical Groups/IPA providers and their staff with scheduling, stat request, medical records, reports, etc., • Marketing Concierge, • Provide Sales field calls to referring physicians, • Responsible for working with Sales/Marketing/Communications team at Health fairs, forums, group informational talks, etc., • Provide set up and assistance with Physician Portal, • Assist Marketing Director in customer service trainings, customer service follow ups, constant in-house trainings, for the region, as well as other in-house events, • Provide educational information and assisting in campaign roll-outs to selected providers and patients, • Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations., • You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues., • You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment. To Ensure Success in This Role, You Must Have: • Ability to travel up to 50% during work week., • 2 years in Medical, hospitality, Marketing/Public Relations industry preferred, • Excellent customer service skills, • At least 2 years experience in training and presenting information to groups/individuals, • Strong organizational skills, • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match, • Free services at any of our imaging centers for you and your immediate family.

Job Description Location: Hybrid in Albany, NY These resources will support the ITS non-dedicated team CTO employees by installing, recovering, troubleshooting, updating, surplusing, and refreshing computer equipment. Including desktops, laptops, docking stations, phones, iPad & Apple devices, onboarding and offboarding employees. Qualifications: 36 - 60 Months: Candidate is able to work independently, without assistance. Preferred Qualifications: • 36 Months experience with Windows, MacOS, IPadOS, Omnisssa Horizon, • 24 Months Customer service experience, • 24 Months Hardware experience (Desktops, Laptops, iPad, iPhone, Thin Clients, Printers, scanners), • 12 Months Asset management experience, • 12 months ITSM experience

Job DescriptionSalary: $75-100K cb20 is a technology solutions provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service. We partner with the worlds leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30+ years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business. We are seeking a skilled and motivated IT Services & AV Support Technician to join our team. This position is responsible for delivering outstanding technical support to our customers across IT infrastructure, end-user services, and AV systems. The ideal candidate will have a strong background in help desk operations, managed services, and audiovisual support in both remote and onsite environments. Key Responsibilities can include: Set & Installation Install AV equipment like projectors, screens, speakers, microphones, and video conferencing systems. Mount TVs, displays, and wall panels. Set up cabling (HDMI, VGA, XLR, Ethernet, etc.) for AV systems. Configure control systems Testing & Troubleshooting Test AV systems to ensure functionality before events or meetings. Diagnose and resolve issues with video, sound, or connectivity. Perform routine maintenance checks on equipment. Replace or repair damaged components (cables, connectors, speakers, etc.). Live Event and Meeting Support Operate sound boards, mixers, and lighting consoles during live events. Support hybrid/virtual meetings with platforms like Zoom, Microsoft Teams, or Webex. Provide on-the-spot technical support for presenters and participants. Record or stream events, webinars, and meetings. Configuration & Integration Operate sound boards, mixers, and lighting consoles during live events. Support hybrid/virtual meetings with platforms like Zoom, Microsoft Teams, or Webex. Provide on-the-spot technical support for presenters and participants. Record or stream events, webinars, and meetings. Training & User Support Train users on operating AV systems and conference room equipment Create simple user guides or cheat sheets for non-technical staff Offer basic troubleshooting support over phone, email, or chat Required Skills & Qualifications: • Proven expertise in help desk operations, end-user support, wireless networking, and managed IT services., • Hands-on experience with installing and supporting AV systems and infrastructure hardware., • Strong understanding of Microsoft Operating Systems and basic networking protocols., • Excellent troubleshooting, documentation, and communication skills., • Ability to work independently and as part of a team in fast-paced environments., • Willingness to provide after-hours support and participate in on-call rotations.

Job Description Desktop Support Technician This role will be to provide overall hardware/software support to employees and incoming new hires. The position will assist in providing weekly reports, inventory management, and other administrative tasks as needed. The successful candidate must be capable of providing optimum customer service to a wide variety of users through professional commitment and dedication. This candidate must also be able to adapt to change and learn quickly in a highly dynamic environment. Desired Skills & Experience Responsibilities: ● Image and install software on Windows, and Apple laptops/desktops including IMAC (installations, moves, additions, and changes) and Remote support ● Troubleshoot post deployment issues on multiple computer platforms: Windows, Macintosh and mobile devices ● Printer break-fix and installation ● Disposal, redeployment and Asset reclaim ● Shipping coordination ● Data Backup and Data Recovery coordination ● Hardware Refresh ● Warranty and Out-of-warranty repair and replacement ● Depot Services ● Walk Up Support ● Spare parts management ● Executive (VIP) Support ● Audio and Video Support including Health Checks ● Inventory and Asset Management – Depot Operations ● Coordinate with external vendors for dispatch support ● Identify and resolve hardware and software application conflicts ● Open and close service requests, as well as manage the classification, assignment, tracking, and completion of requests or incidents ● Responsible for asset tagging and entering all incoming equipment into our asset management system ● Collaborate with cross functional teams to properly onboard incoming new hires ● Ensure that hardware is properly assigned and updated into our management system ● Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment ● Work with external Suppliers to schedule repairs for damaged/malfunctioning hardware ● Ensure that resolutions are consistent with company standards and policies Requirements/Qualifications: ● Prefer 3-5 years IT experience, including technical training ● Knowledge of Windows and Macintosh platforms, (including portables) and Microsoft Office suite of applications ● Experience with imaging windows 10 OS. ● Familiar with basic network concepts (e.g., TCP IP, Windows Networking, Ethernet) ● Networked printer experience (queue creation, server maintenance, etc.) ● Experience in using PC-based word processing, presentation, and e-mail software preferred ● Experience with using PC-based spreadsheet software sufficient to develop formulas, complete calculations across multiple worksheets, and use functions preferred ● Ability and willingness to work extended hours or a modified schedule to support planned activities or emergency situations ● Outstanding customer service and interpersonal skills ● Excellent organizational skills and ability to prioritize tasks among many competing requests ● Experience working in or supporting a call center or help desk environment ● MCP and or A+ Certifications ● Aptitude for learning ● Excellent oral and written communication skills ● Ability to work in teams and in a team environment ● Able to lift up to 50 pounds ● Own car for transportation (mileage will be reimbursed by policy) ● Valid driver’s license

Job Description Works-in-Progress Associates (WPA) is currently seeking an Information Technology Specialist, Level I with AutoCAD experience, to support the Office of General Services (OGS) Design & Construction Team. This position is in-person, Monday-Friday, working with the Office of General Services (OGS) in Corning Tower, Albany, NY. Information Technology Specialist, Level I with AutoCAD experience to support the Design & Construction Team • Act as the Design and Construction Technical Representative with ITS., • Interact with D&C staff to understand issues and determine appropriate path for resolution of requests., • Address IT-Related issues that do not require the services of ITS., • Submit appropriate requests on behalf of D&C to ITS via the ticket management system. To include onboarding and offboarding requests, incident requests, software requests, etc., • Coordinate with requestors to obtain appropriate information, documentation, and approvals., • Monitor progress and status of tickets submitted to ensure appropriate and timely resolution of issues and requests., • Facilitate follow-up communications, as necessary, to ensure completion of requests., • Communicates and coordinates with internal business units and outside agency representatives (e.g., ITS, SFS) necessary for the administration of data systems., • Actively works with the many business units within the D&C to assess IT program needs and requirements., • Identify opportunities and make recommendations to improve system utilization and functionality. Requirements • Baccalaureate Degree in information technology, engineering/architecture and/or construction related field from an accredited college or university is preferred., • Possess 4 years of full-time professional experience with AutoCAD Computer Aided Design & Drafting applications with the ability to perform daily monitoring and maintenance of software and workstations is required., • Familiarity with all MS Office products Word, Excel, and PowerPoint, • IT customer support and training; installation, trouble shoot; computer security; database administration and maintenance of windows systems, • Networking knowledge of LAN/WAN, permissions, shared drives, and VPNs, • Experience providing training and refresher updates and assist users in the performance of their routine drafting tasks., • Exceptional verbal and written communication skills., • Ability to multitask and prioritize tasks efficiently. Skills: • Ability to build and strengthen long-lasting client relationships by providing reliable service and project solutions., • Ability to communicate clearly and effectively with all management levels., • Must have excellent interpersonal, oral, and written communication skills., • Must have strong organizational and time management skills., • Must be able to adapt and prioritize, meeting deadlines, in a fast-paced environment., • Operate with a sense of urgency, quickly responding to clients., • Demonstrated leadership, responsiveness, and accountability., • Detail oriented with strong analytical skills., • Proactive and take initiative.Company DescriptionWPA is a woman-owned Owner's Representative firm and we manage construction projects for mostly nonprofits including schools, hospitals, libraries, etc. in the New York City area. We have been in business for over 30 years and have completed well over 400 projects. We currently have somewhere between 40-50 employees. Because we are a woman-owned firm we are on contracts with larger Construction Management firms such as LiRo, Hill International, Jacobs, Tectonic, Gilbane, etc. and we help them to meet their WBE goals. We provide Project Managers, Inspectors, Estimators, Office Engineers and so on. Currently we are on about 10-15 different contracts.WPA is a woman-owned Owner's Representative firm and we manage construction projects for mostly nonprofits including schools, hospitals, libraries, etc. in the New York City area. We have been in business for over 30 years and have completed well over 400 projects. We currently have somewhere between 40-50 employees.\r\n\r\nBecause we are a woman-owned firm we are on contracts with larger Construction Management firms such as LiRo, Hill International, Jacobs, Tectonic, Gilbane, etc. and we help them to meet their WBE goals. We provide Project Managers, Inspectors, Estimators, Office Engineers and so on. Currently we are on about 10-15 different contracts.

Job Description JOB SUMMARY The IT Support Desk Supervisor leads and manages the helpdesk team to ensure timely and effective resolution of technical issues. They design and implement support processes and policies that enhance service delivery and align with organizational goals. By leveraging KPIs and performance metrics, the supervisor identifies continuous improvement opportunities to optimize team efficiency and customer satisfaction. JOB RESPONSIBILITIES • Supervise the support desk team, providing direction, mentorship, and performance management., • Manage daily operations of the IT support desk, including ticket assignment, escalation, prioritization, and resolution., • Coordinate scheduling to ensure appropriate staffing and service coverage., • Implement and maintain support desk processes in accordance with company IT standards and best practices., • Collaborate with other IT teams to ensure timely and effective resolution of incidents and requests., • Actively monitor service metrics and key performance indicators (KPIs) to ensure service quality and identify improvement opportunities., • Foster continuous improvement through training, knowledge-sharing, and procedural enhancements., • Communicate proactively with stakeholders regarding the status of support requests and service improvements., • Excellent communication, interpersonal, and organizational skills., • Strong leadership capabilities, with the ability to motivate and manage teams effectively., • Ability to analyze support metrics and implement process improvements., • Proactive problem-solving and decision-making skills., • Ability to manage multiple priorities and handle stressful situations professionally., • Commitment to providing high-quality customer service., • Strong understanding of IT support processes and incident management., • Experience with IT Service Management (ITSM) tools, preferably ServiceNow, Jira Service Management, or similar., • Familiarity with ITIL frameworks and practices (ITIL certification preferred)., • Experience working within hybrid environments utilizing Active Directory and Entra ID., • Proficiency in Microsoft Office 365 suite and related cloud-based services Protective Industrial Products (PIP) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. PIP makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, you may request access to our EEO policy.

Job DescriptionCompany Description Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. Job Description We are looking for a Branch Manager to join our Rexel team in Albany, NY! Summary: The Branch Manager is responsible for developing/coaching their team and providing the profitable and safe functioning of the branch. The Branch Manager reviews all aspects of branch operations, interprets corporate goals, prepares and executes annual budgets, and plans and implements sales and operational initiatives to achieve profitable business growth. Responsibilities include but are not limited to safety, personnel, facility, inventory, equipment, and the overall business results. What You'll Do: • Drive profitability by utilizing company digital tools to maximize all aspects of branch performance. Lead external digital strategy through customer digital adoption, • Provide leadership, motivation, direction, and training to branch personnel. Recognize personnel problems and take corrective actions as needed, • Ensure branch personnel have the tools necessary to achieve highest levels of sales potential, • Effectively manage branch Profit and Loss (P&L) to meet or exceed total sales, GE sales, net income, asset management targets, and expense budgets, • Implement branch security and safety standards by conducting facility and asset inspections and taking corrective actions to support controls, • Remain knowledgeable and current about markets served, customers, vendors, and competitors, • Maintain and develop positive relationships with existing and prospective customers and vendors, demonstrate excellent customer service and set an example for other staff, • Conduct/oversee inventory control procedures and ensure appropriate inventory levels are maintained, • Collaborate with key partners, managers, sales, and marketing to support branch mission, strategies, and growth goals, • May fill in for branch and warehouse roles and makes deliveries as needed, • Perform other duties as assignedQualifications, • Valid Driver’s License, • High School or GED - Required, • 4 Year / Bachelor's Degree - Preferred, • Knowledge and experience in inventory control and warehouse operations, • Ability to manage P&Ls preferred, • Ability to develop and implement sales strategies, • Sales and service oriented, self-motivated, dependable, possess excellent leadership and customer service skills, • Excellent written, verbal, interpersonal, and presentation skills are required, • Strong negotiation and interpersonal skills, • Experience with Microsoft Office and ERP system such as Solar Eclipse, • Ability to develop and coach a team Additional Information Physical Demands: • Sit: Must be able to remain in a stationary position - Frequently – 21% to 50%, • Walk: Must be able to move about inside/outside office or work location - Frequently – 21% to 50%, • Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%, • Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally – up to 20%, • Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20%, • Up to 10 pounds - Constantly – at least 51%, • Up to 25 pounds - Frequently – 21% to 50%, • Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20%, • Exposed to electrical hazards; risk of electrical shock - Occasionally – up to 20%, • Handles or works with potentially dangerous equipment - Occasionally – up to 20% Disclaimer: “Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.” #CAMP Our Benefits Include: • Medical, Dental, and Vision Insurance, • Life Insurance, • Short-Term and Long-Term Disability Insurance, • 401K with Employer Match, • Paid vacation and sick time, • Paid company holidays plus flexible personal days per year, • Tuition Reimbursement, • Health & Wellness Programs, • Flexible Spending Accounts, • HSA Accounts, • Commuter Transit Benefits, • Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few., • Employee Discount Programs, • Professional Training & Development Programs, • Career Advancement Opportunities – We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Job Description Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities A Branch Manager is responsible for meeting the financial service needs of customers while supervising assigned branch staff and adhering to required staffing levels. It is the Branch Manager's responsibility to ensure the Branch is in compliance with operating policy and procedures. A Branch Manager 1 will normally manage a branch office having between $15MM and $24.9MM in combined loans and deposits (excluding commercial loans) and a staff of up to six (6) FTE employee. Level could also be impacted by related experience and/or mortgage lending capacity. This position will have consumer lending authority and may have SBL (Small Business Lending) responsibilities. • Ensure assigned branch is properly staffed and staff is trained to meet customer sales and service needs as well as branch objectives, • Lead in the selection of new personnel, • Review employee performance throughout the probationary period and on a regularly scheduled basis thereafter, • Manage and maximize performance levels of staff members through schedules, distribution of assignments and regular feedback, • Work with management to establish growth, sales and profit objectives, • Implement strategies to achieve goals assigned to the branch as established in the region's annual operating plan; assist in the development of the annual budget for the branch and adhere to budget parameters, • Consult with sales staff to establish specific sales and customer service goals; and provide results reports to staff, • Conduct regularly scheduled sales and customer service meetings (at least monthly), • Serve as an active member of the customer service team and be held accountable for branch sales and lending performance, • Conduct "outside" sales and customer service calls on present and prospective customers within the branch office market area, • Conduct regularly scheduled sales and customer service meetings (at least monthly) with focus on having informed staff, • Establish and confirm all branch operations are performed in accordance with established bank policy and procedures, either directly or through appropriate supervision (i.e. cash balancing, dual control, etc.), • Coordinate proper security, facility, and risk measures to minimize loss, and to ensure presentation of the branch., • Monitor and review loans for appropriate risk rating to minimize risk rating changes by the bank's loan review processes, • Demonstrate cooperative efforts in working with other departments and within own branch while encountering similar behavior from staff, • Actively participate in the community as a reflection of the bank's goal for strong community involvement, • Handle advertising and contribution requests, • Integrate activities through communication with District Manager, Branch Administration, other management, etc., • Other related duties as assigned or directed Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner Qualifications Education/Training • Associates Degree in Finance or Business or equivalent training preferred, • Specialized banking education, experience or training, • Proficient reading, writing, grammar and mathematics skills, • Excellent interpersonal relation and communication skills, • Evidence of positive and effective leadership qualities, • Thorough knowledge of the features and benefits of bank products and services, • Consumer lending knowledge and authority, • Working knowledge of Bank operating policies and procedures, • Minimum five (5) years of related experience is normally required with at least one (1) year in a related lending position, • Minimum one (1) year of supervisory experience required, • All applicants must be 18 years of age or older

Job DescriptionCrumbl strives harder than ever to fulfill its mission of bringing family and friends together. It all started with one big dream, two cray cousins, and the perfect combination of flour, sugar, and chocolate chips. Within three years, Crubl has expanded to over 1000 bakeries in 36 states nationwide, making it the fastest-growing cookie company in the nation. we are looking for talented and passionate individuals to grow with us! join our nationwide family of 5,000+ bakers and drivers today We are looking for a self-motivated and results-driven Shift Leads to direct our organization's operations and to develop and implement effective business strategies and programs. Duties for a Shift Lead will include supervising store operations, monitoring and motivating staff, ensuring good customer service, engaging with Customers, training employees, etc. Your entrepreneurial spirit and vision in directing business functions will assist our organization in maintaining relationships with clients, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives. Qualifications•TECHNOLOGY APTITUDE: Confidently be able to use email, chat applications, Microsoft Office, G-Suite & Gmail, human resource information system, and the point-of-sale system(s)•Understand & demonstrate high proficiency with various platforms such as Crumbl's website, Crumbl's mobile app, and Crumbl's internal communication application•Be able to problem-solve technology issues through key technology support contacts when needed•Character | Positive Attitude | Work-Ethic | Cultural Fit | Experience | Commitment to People | Excellence•POSITIVE ATTITUDE: Has a strong "can-do" mindset, and is full of hope and enthusiasm, for self and to impart to the team•WORK-ETHIC: Committed to giving exceptional effort consistently in all responsibilities•EXPERIENCE: Preferably has 1 year of leadership, management, and food or restaurant experience•COMMITMENT TO THE CUSTOMER & EXCELLENCE: Has a genuine desire to serve others while having an unquenchable thirst for excellence in everything you do•We have high integrity and character, which builds an unbreakable level of trust•We are excellence-driven, paying attention to every detail•We have grit and are bold and decisive in our actions•Be ready to learn from mistakes - "fail forward" Responsibilities•You are managing a team that is making cookies - being happy, bringing the community together, over a box of cookies is the business! •Leadership & Management | People Development | Operations | Raving Fans Service | Store Metrics & New Customer Acquisition | Communication | Technology Aptitude | Attention to Detail | Cleanliness & Tidiness | Facilities & Equipment | Safety•LEADERSHIP & MANAGEMENT: Lead the team to work together to accomplish various objectives and manage a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the "Crumbl Culture"•PEOPLE DEVELOPMENT: Assist in developing Crumbl team member's skills and capabilities for their current roles, future roles at Crumbl, and to prepare them for their lives beyond Crumbl•OPERATIONS: Support in a variety of Crumbl operational areas which include but not limited to: Inventory and supply, ordering, quality control and taste, the cookie baking process, presentation of the cookie, facilities and equipment management, staffing and labor, scheduling, forecasting cookie supply and demand, delivery experience, etc•CUSTOMER-FOCUSED: Focused on a team that creates great customer experience through genuine, welcoming, and friendly interactions with every Crumbl customer•STORE METRICS & NEW CUSTOMER ACQUISITION: Clearly communicates key store metrics using varies methods and frequently celebrates those who are achieving greatness•Participates in a variety of planned as well as grass root initiatives to acquire new Crumbl customers•COMMUNICATION: Communicates clearly, frequently, and provides clear direction and expectations verbally as well as via company communication channels•Shares important updates and business information regularly that will help the team and business perform well•CLEANLINESS & TIDINESS: Always maintain a presentation to the crew member and customer of a clean, orderly, and safe environment•Responsible for ensuring the baking equipment, utensils, and environment are clean, and orderly beyond company and state requirements at-all-times•FACILITIES & EQUIPMENT: Helps monitor safe use and movement in and around the facility and equipment•Communicates promptly to management and utilizes the appropriate tools to initiate diagnosis and repairs if needed•SAFETY: Constantly is training and coaching on safety first with the team•Assesses equipment, the environment, and work practices to ensure the team, the customer, and the brand is acting in a safe manner at-all-times

Job Description Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities A Branch & Community Development Manager is responsible for strategic implementation of business development plans to drive branch growth and profitability, identifying and pursuing new business opportunities to acquire and retain customers, and developing ongoing partnerships with internal and external business partners. The person in this position will lead by example in the areas of community involvement, calling efforts, and customer service, including administering the Bank’s strategy for achieving the annual goals and objectives relating to Loan Growth, Deposit Growth, Financial Services, Credit Administration and Business Development. As the manager of the branch, this position will maintain oversight to ensure that the branch is in compliance with operating policies and procedures. Essential Responsibilities: • Implement business development strategies, including calling efforts to promote the Bank’s product & service solutions with emphasis on deposit growth, • Actively participate in the community in a manner that reflects favorably on the Bank; keep the Bank’s profile highly visible and professional, • Build and maintain strong relationships with customers, local businesses, and community organizations, • May approve or reject loan applications within individual lending authority, • May oversee a loan portfolio consisting of consumer and/or business customers, • Maintain a strong knowledge base of bank policies, procedures, loan products, pricing and use this knowledge to educate prospects on the advantages of Community Bank, • Refer applicable loan opportunities to Bank business partners, • Collaborate with other business partners & Bank affiliates to identify referral opportunities, • Lead in the selection of new branch personnel and support scheduling to ensure branch coverage, • Ensure staff is trained to meet customer sales and service needs as well as branch objectives, • Discuss individual sales and customer service performance versus objectives with the appropriate supervisor on a frequent basis, • Monitor progress and results throughout the year with the District and Regional Managers ensuring that the branch is performing at a level consistent to achieve established growth, sales and profit objectives, • Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all training requirements in a timely manner., • Perform other duties as assigned or directed Qualifications Education, Training and Requirements: • Bachelor’s Degree in Finance or Business or equivalent training preferred, • Specialized financial services experience preferred Valid driver license, reliable transportation, • Proficient reading, writing, grammar and mathematics skills, • Proficient interpersonal communication, negotiation, and sales skills, • Sound judgment and reasoning, • Ability to prioritize, • Proficient PC knowledge, • Six (6) years of sales/business development experience normally required including three (3) years of experience in related banking and/or lending positions preferred This position requires National Mortgage Licensing System (“NMLS”) registration under the terms of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act).

Job Description TITLE: Business Banking Relationship Manager LOCATION: Headquarters REPORTS TO: Vice President – Business Banking Team Leader CLASSIFICATION: Full Time, Exempt PAY GRADE: EX 65 ($79,000 – $121,309 annually) AVAILABILITY: Monday-Friday 8:30am-5:00pm Position Summary: The Business Banking Relationship Manager is primarily responsible for developing and deepening relationships with both existing and prospective commercial clients within Pioneer’s market. Identifies opportunities to introduce, establish, and integrate deposit, credit, and cash management products while providing proactive and ongoing service and assessment. Provides support to the retail branch network in commercial relationship management, sales, service, and correspondence. Represents Pioneer within the business community with integrity, charisma, and professionalism. Essential Job Functions: • Actively solicits and originates new commercial clients within designated territory through meaningful and consistent outside sales calls on businesses, networks, and referral sources. Provides ongoing service, needs assessment analysis, and relationship management to existing Pioneer Bank clients., • Manages, cultivates, and grows a portfolio of credit and deposit clients., • Enthusiastically and professionally represents Pioneer in the business community and is an ambassador of its corporate culture., • Participates in joint sales calls with business partners from Commercial Services, Retail Branches, and other departments., • Acts as branch point of contact and resource for matters regarding commercial clients., • Effective in needs assessment and knowledgeable of the Pioneer’s products, services, and processes such that appropriate solutions are recommended to clients., • Sources, manages, and executes new and ongoing credit applications., • Identifies and executes opportunities for new and additional deposits., • Targets opportunities to introduce and implement cash management products to support clients’ key operations., • Contributes to Pioneer’s profitability by generating revenue from deposit growth, credit growth, and fee income., • Obtains when necessary, and often in coordination with appropriate branch staff, required documentation to open new deposit accounts, process loan requests, and establish cash management and ancillary banking services. Reviews documentation for accuracy, completeness, and timely delivery., • Prepares and executes sales presentations, provides in depth product and service descriptions, and thoroughly responds to all inquiries during the sales process., • Responds to a Request for Proposal (RFP); assesses client needs and recommends effective strategies., • Performs cost/benefit and risk analysis when preparing client recommendations and assessing client relationships., • Successfully accumulates strategic new business referral sources including CPAs, attorneys, and other professionals. Leads presentations and coordinates networking with centers of influence within the community., • Effectively cross-sells business & retail financial services to business owners and executives. Refers wealth management opportunities to Pioneer Wealth Management., • Communicates regularly with branch managers & staff as to the status of business development activities and where appropriate involves them in assisting with closing sales. Educates retail branch staff on Pioneer’s commercial and cash management products and activities., • Attends training, seminars, and meetings to expand knowledge of cash management and other commercial products. Stays informed of ongoing trends and developments in the fields of retail and commercial banking. Education & Experience: • Associate’s Degree required; Bachelor’s Degree in Business or Sales and Marketing preferred., • Three to five years of related experience in commercial banking, sales support, and/or bank operations., • Existing network of Capital Region business contacts and clients is preferred., • Must have proficient computer skills, including Word, Power Point, Excel, and Outlook and excellent interpersonal, organizational, verbal, and math skills., • Knowledge of deposit products, credit, cash management products, and ancillary bank services is required., • Strong and effective customer service skills with professional and courteous style of communication., • Must have access to transportation and ability to maintain a valid driver’s license. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job DescriptionKey Account Manager, Uro-Oncology Job Description: Our client is a growing, research-driven, world-wide specialty biopharmaceutical company. The Company identifies, develops and markets innovative products in the fields of endocrinology, gastroenterology, infertility, obstetrics, oncology, urology and osteoarthritis. The Company offers an attractive performance-based, entrepreneurial culture with tremendous recognition for contributions made, an uncapped incentive plan, competitive salaries and career advancement opportunities. As the Key Account Manager you will be a part of the customer-facing team responsible for our Client’s first-in-class, disruptive intravesical gene therapy for Non-Muscle Invasive Bladder Cancer that provides patients with an alternative to bladder removal surgery. This position will be required to navigate the intricacy of urologic & uro-oncologic settings of care. The role will be responsible for all sales activities in an assigned geographical area, achieving or exceeding business objectives through education of Client’s first-in-class uro-oncology product to approved/targeted customers and distribution channels, including urologists, oncologists, nurses, pharmacists, administrators, teaching institutions, and formulary committees. Responsibilities: Account Management • Achieves predetermined account goals according to company and uro-oncology requirements., • Engages in educational activity with health care providers, clinic leaders, and solution-based system influencers for adoption., • Identifies which individuals within the geography that have the greatest impact on decision-making and sales adoption and develops long lasting business relationships accordingly., • Maintains strong cross-functional focus related to account management, support and growth. Works with Sales Specialists in aligning territories to pull through patient identification and pull through., • Utilizes discretionary budget for maximum impact on sales., • Conducts complaint in-services, approved dinner programs, one-on-one off-site meetings and meals and attends national/regional meetings as needed.Selling Skills, • Anticipates and responds to customers’ objections, problems, and concerns., • Evaluates the needs of customers and increases sales by tailoring the approach for each call or presentation based on a specific customer mindset., • Leverages available sales and marketing resources to sell and effectively identifies the best resources to use on each presentation., • Participates in company-sponsored and/or company-approved training programs to constantly improve knowledge and selling skills., • Recognizes and effectively counters resistance to prescribing identified Ferring Uro-Oncology product.Clinical Acumen, • Maintains knowledge of product clinical studies and market related clinical landscape to inform customers and address questions, concerns, and objections to the use of Ferring’s products., • Understand and communicate value proposition of brand for adoption., • Identify and appropriately leverage the adoption cascade and influencer networks., • Flawlessly execute in-services and ensure stakeholders are knowledgeable of appropriate candidates for treatmentBusiness Acumen, • Works with the Sales/Marketing/Market access departments to most effectively take advantage of marketing materials and product information., • Analyzes and establishes order of calls and routes that maximize opportunities to increase sales., • Analyzes impact of insurance mandates and coverage in the territory and its effect on prescribing decisions and accordingly modifies sales and promotion strategies., • Communicates activity in the territory by completing daily call inputing, monthly reports and other reports as appropriate., • Contributes to and attends meetings, conventions, conferences and training programs., • Coordinates and implements special marketing programs and other projects., • Manages time and tasks to achieve maximum customer impact, support and sales volume., • Recommends sales and marketing strategies based on evaluation of customer needs, dynamics, trends, and competitors’ products or services., • Understands market dynamics and healthcare economics (e.g., impact of health reform, trends and evolving insurance coverage).Requirements:, • Bachelor’s degree required; MBA or other advanced degree preferred, • 7+ years medical industry sales experience, • 5+ years pharmaceutical, biotech, device, and/or diagnostic experience required, • Oncology experience preferred, • Urology experience preferred, • Cell & Gene therapy experience a plus, • Experience in major national/regional clinic systems is strongly preferred, • Product launch experience is strongly preferred, • Buy and bill experience required, • Business to business experience preferred, • A proven track record of high sales performance, • Experience with account planning including tools, resources, and reporting preferred, • Demonstrated success in account management and exceptional customer service skills, • Demonstrated independent decision making, effective problem-solving, and strategic thinking skills, • Advanced presentation skills and business acumen a necessity, • Broad understanding of market access and evolving trends in patient care