Customer service work from home jobs in Watertown, New YorkCreate job alerts

We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. Be able to work 15-25 hours per week and commit to a certain routine. The hours are completely flexible and no previous experience is necessary.

We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. Be able to work 15-25 hours per week and commit to a certain routine. The hours are completely flexible and no previous experience is necessary.

Job DescriptionDescriptionOnsite Desktop Support Technician provides support to customer’s End Users both in person, over the phone, and through ServiceNow Ticketing system. Technician is responsible for problem determination, problem/incident recording, and problem resolution for clients of Blue Mantis. Onsite Desktop Support Technicians typically work on-location within a Blue Mantis client’s facilities. The technician will receive ticket escalations, direct end-user escalations, as well as participate, as instructed, as part of the Help Desk call queue. Key Responsibilities • Resolve problems reported to Blue Mantis via phone, web tickets or direct escalations – 50%, • Provide first/second level contact and problem resolution for customer issues, • Provide timely communication on issue status and resolution, • Maintain ticket updates for all reported incidents., • Update and maintain Help Desk Documentation and knowledgebase articles – 20%, • Review and update Help Desk documentation as assigned, • Review and create KB articles, • Other functions as directed by management – 30% or as pre-determined by client’s needs., • Travel to remote sites with 45 minutes of the home office will be required one day a week., • Answer phone calls entered into the call center by the SLA. Resolve or escalated as needed, • Acknowledge and work on incoming Help Desk web tickets by the set SLA. Resolve or escalate as needed., • Work on tickets escalated by the level 1 engineers, • Create ticket and return calls to customer by the set SLA., • Quickly and effectively communicate with customers within our SLA Work with vendor to resolve issues when required, • Configure/image desktops or laptops, • Continually update and improve our documentation of a customer environment., • Continuously improve upon technical skills sets within assigned areas of expertise, • Continuously improve upon soft skill sets required to deliver outstanding customer service, • Perform “Walk-In” activities for any employees that need technical assistance while onsite, • Work on client assigned projects related, • Continually maintain and improve customer environment documentation, • Research and contribute technical information to the knowledgebase Skills, Knowledge & Expertise • 3-5 years of Help Desk support experience, • 2-5 years of Microsoft Entra ID or Azure AD Experience., • 1-3 years of prior Customer Service experience, • Experience with providing technical assistance over the phone and customer facing interactions., • Able to multi-task by working on multiple open tickets simultaneously., • Experienced in working in a fast-paced environment with multiple priorities and projects., • Able to investigate, analyze and troubleshoot customer issues., • Comfortable making decisions on issue resolution without supervision., • Demonstrates excellent verbal and written skills., • Motivated to learn new skills and technology practices; focuses on continual knowledge-based improvement., • Windows/MacOS imaging and configurationProficient in at least three of the following, • Windows Operating system 10/11, • MS Office applications (Outlook, Word, Excel, PowerPoint, Visio, Project), • Email support – Exchange/O365 Administration, • Azure/EntraID Active Directory Administration, • Autopilot/Intune experience is a nice to have, but not a requirementBasic network support, • Understanding of domain/corporate IT environment PC/Laptop setup, • Basic knowledge of network technologies (LAN, WAN, wireless), • VPN clients (Cisco, SonicWall, Fortinet, etc.)Computer hardware support, • Troubleshoot issues with laptops, desktops, and thin clients, • Setup/install local, wireless, and network printers We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.

We are urgently looking for people interested in taking online surveys for Fortune 500 brands. If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up to $25 per survey. Share your opinion and help influence brand decisions on services and products you use every day. • Your honest opinion, • Attention to details, • Basic computer and internet skills, • No experience required, • You must be 18+ years old, • Have a desire to work from home, • Looking to earn extra income, • Access to a computer or smartphone, • Have high-speed internet access, • Follow instructions, • Basic reading and writing skills, • Take at least 2 surveys per week, • Earn up to $25 per survey, • Be your own boss, • Work your own hours, • Work from the comfort of your own home, • Share your opinion to help shape better products and services

Have a desire to work from home. Work from the comfort of your own home. Online Survey takers come from all different backgrounds including sales, retail, managers, management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many more! There is absolutely no experience

This position is a work from home position. Apply now! Work from home roles are a critical part of our mission to deliver timely, accurate and professional customer service to all customers.

Job Title: Work From Home Customer Service Representative. As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. Ability to work independently and manage time effectively.

Call Center / Remote] - Anywhere in U.Up to $65K per year / Medical, dental & vision / 401k match / PTO - As a Customer Service Specialist at Armstrong World Industries, you will: Provide exceptional customer service to clients via phone, email, and chat; Respond to inquiries and resolve complaints

Customer Support / Remote] - Anywhere in U.Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from cu

Customer Support / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Specialist at Bankers Healthcare Group, you will: Provide exceptional customer service to clients via phone, email, and chat; Handle and resolve customer inquiries and complaint

Call Center / Remote] - Anywhere in U.Up to $56K per year / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Guidehouse, you will: Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented mann

Competitive salary / Health, dental & vision / 401k - As a Customer Service Rep at Curri, you will: Facilitate deliveries from booking to successful drop-off and everything in between; Provide best-in-class support for our customers and drivers via chat and phone; Communicate with pickup and drop-of

Call Center / Remote] - Anywhere in U.

Competitive pay / Health, dental & vision / 401k matching / PTO - As a Customer Service Rep at Beyond Finance, you will: Assist customers with inquiries and complaints via phone, email, and chat: Provide excellent customer service by actively listening, showing empathy, and finding solutions; Mainta

Job Description Our office, Oral Surgery of Northern New York - Watertown, is seeking a Patient Care Coordinator to join our busy specialty practice. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career. Your Responsibilities You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: • Welcoming patients to the dental office, • Maintaining accurate patient records, • Answering all incoming calls and redirecting them or keeping messages, • Check, sort and forward emails, • Keep updates records and files Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: • 1 year of proven experience as front desk representative, agent or relevant position, • Familiarity with office machines (e.g fax, printer ect.), • Strong communication and people skills, • Good organizational and multi-tasking abilities, • Problem-solving skills, • Customer service orientation, • A high school diploma Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between. Your Benefits & Perks: • BCBS High Deductible & PPO Medical insurance Options, • VSP Vision Coverage, • Principal PPO Dental Insurance, • Complimentary Life Insurance Policy, • Short-term & Long-Term Disability, • Pet Insurance Coverage, • 401(k), • HSA / FSA Account Access, • Identity Theft Protection, • Legal Services Package, • Hospital/Accident/Critical Care Coverage, • Paid Time Off, • Diverse and Inclusive Work Environment, • Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$16—$20 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.

Job Description JOB TITLE: Parent Services and Program Manager PROGRAM/DEPARTMENT: Child Care Resource Center JOB LOCATION: 518 Davidson Street, Watertown NY POSITION GRADE: 5 RATE OF PAY: $17.00 (Pay commensurate with experience) WORK HOURS PER WEEK: 35 (or as mutually agreed) REPORTS TO: CCRC Director EMPLOYMENT STATUS: Full-time Regular Non-Exempt REVISION DATE: 12/31/2025 JOB SUMMARY: The CCRC Parent Services and Program Manager is responsible for managing CCRC's Parent Services, providing support to the Legally Exempt Child Care Program and the Child and Adult Care Food Program (CACFP), the other CCRC programs, and assisting the Director with the program operations. For Parent Services, the Manager will be responsible for providing, recording, promoting, and reporting on child care referrals in the service area. The activities include, but are not limited to, extensive customer service, data entry, providing information about quality indicators for child care, and offering solutions for child care needs. The Manager will provide support to the Legally Exempt Child Care Program by entering initial applications, assisting with inspections, and occasional filing. For the CACFP Program the Manager will assist with entering program data, assist with in-home monitoring visits, and other filing/paperwork. Supports to the CCRC Director and other programs includes a variety of tasks including managing the daily mail, registration for trainings, managing incoming phone calls and emails. The Manager will provide support to parents, child care providers, and community partners, and contribute to the CCRC vision of ensuring that the community has access to and support for high-quality child care. ESSENTIAL JOB FUNCTIONS: THE MAJOR RESPONSIBILITIES OF THIS POSITION INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING: • Support CCRC programs with clear and respectful communication that contributes to a positive work environment., • Become knowledgeable on and be able to speak about CCRC programs: Parent Referrals, Child and Adult Care Food Program, Provider Services, and Business Services, and Program Registration., • Apply strong customer service skills to provide child care referrals to families by phone, in-person, and on-site as needed., • Maintain and manage database (ESCCM) to ensure all data points are recorded., • Assist child care providers with updates to their ESCCM profile, at least annually. Ensure that providers understand CCRC's role in enrollment., • Follow-up with customers to determine if child care was found and support additional needs., • Using strong verbal communication skills, research, schedule, and attend appropriate outreach events to inform parents and families about CCRC's programs and services., • With strong written skills, develop a monthly newsletter directed toward parents with topics relating to early childhood and young children., • Using a high degree of organization and attention to detail, enter Legally Exempt Enrollment Applications into CCFS2 system., • Must have be comfortable in conducting Legally Exempt child care inspections in the homes of Legally Exempt Child Care Providers., • Using technology skills, assist in entering information and data into the KidKare/Minute Menu database systems for the CACFP., • Must be comfortable conducting CACFP Monitoring visits in Regulated and Licensed Child Care Programs., • Using a high level of organization skills, assist with office management such as filing paperwork, organizing supplies, and other office tasks., • Assist CCRC staff in maintaining accurate documentation of contract deliverables, program data and other clerical support., • Assist CACFP Coordinator in preparing for annual CACFP trainings, duties may include copying, preparing materials, attending trainings to provide administrative support., • Must have a high comfort level with technology and the ability to input data from multiple programs into various spreadsheets and databases., • Complete support activities that ensure compliance with CCRC, CAPC, and other contractual policies and procedures., • Provide oversight for agency vehicles to ensure proper and timely maintenance occurs; along with ensuring that all inspections, registrations, and insurance cards are current., • Attend and actively participate in CCRC staff meetings, CAPC All Staff meetings, and other meetings as assigned. MINIMUM REQUIRED JOB QUALIFICATIONS EDUCATION: Associate Degree in early childhood education, human services or business preferred. EDUCATION ALTERNATIVE: None. CERTIFICATES AND/OR LICENSES: Valid Driver's License required. WORK EXPERIENCE: 1-3 years in an office setting or regulated daycare facility. An equivalent combination of training and experience will be considered. SKILLS OR OTHER ESSENTIAL REQUIREMENTS FOR THIS POSITION: Excellent customer service skills required; high comfort level in speaking with individuals or small groups either in person or on the telephone; above average computer skills; maintain accurate and complete records; excellent organizational and time management skills. WORK ENVIRONMENT: Office environment and some driving required in Jefferson and Lewis Counties; EMPLOYMENT STANDARDS: Able to be non-judgmental in working with diverse staff; work as part of a team; able to plan and complete tasks independently; project a professional demeanor. EQUIPMENT USED: Computer, telephone, virtual learning platforms, copier/printer, shredder, fax. PHYSICAL REQUIREMENTS: Sitting, driving, computer use for documentation and research, lifting and carrying may be required periodically. Requires close mental and visual attention to perform job duties. MENTAL AND VISUAL DEMANDS. Requires close mental and visual attention to perform job duties. SUPERVISORY RESPONSIBILITIES: 0 direct reports. TO APPLY, submit letter of interest with updated resume, transcripts, and completed employment application form to Community Action Planning Council of Jefferson County, 518 Davidson Street, Watertown NY 13601, Fax 315-785-0892, or email . Applications will be accepted until the position is filled. Application form available at . Job Posted by ApplicantPro

Remote working/work at home options are available for this role. We’re seeking reliable and motivated individuals who want to earn extra income from home. This flexible position allows you to set your own hours and work around your existing commitments.

Remote working/work at home options are available for this role. Set your own schedule – work anytime, from anywhere. Ideal for side-income seekers, students, or remote workers.

What You’ll Do: • Follow simple instructions to post marketing links across approved platforms • Stay consistent and focused on daily tasks • Track your activity and performance (we’ll show you how) What You’ll Need:

Competitive pay / Health insurance / PTO - As an Accounting Clerk at Builders Capital, you will: Perform data entry duties to update and maintain accurate financial records; Reconcile bank accounts, credit card statements, and general ledger accounts to ensure accuracy; Identify and resolve discrepa

Competitive pay - As a Finance & Accounting Associate at Meridian, you will: Execute and support monthly and quarterly close processes; Assist with treasury management and bank transfers; Prepare journal entries, account reconciliations, and variance analyses; Manage accounts payable workflows and t

Accounting & Finance Support / Remote] - Anywhere in U.Up to $21 per hour - As an Accounts Payable Clerk at ACAMS, you will: Manage and process all incoming invoices in a timely and accurate manner; Communicate with vendors to resolve any discrepancies or issues with invoices; Reconcile accounts pay

Competitive pay / Medical, dental & vision / 401k match / PTO - As a Billing Coordinator at Valenz Health, you will: Prepare and issue accurate and timely invoices for services rendered, ensuring compliance with contractual terms, correct pricing, applied discounts, and quantities; Maintain detailed

Competitive pay / Benefits - As an Accounts Receivable Specialist at Ensemble Health Partners, you will: Examine denied and other non-paid claims to determine the reason for discrepancies; Communicate directly with payers to follow up on outstanding claims, file technical and clinical appeals, resol

Accounting & Finance Support / Remote] - Anywhere in U.Up to $25 per hour + bonuses / Medical, dental & vision / 401k / PTO - As an Accounts Payable Clerk at Accurate Background, you will: Handle vendor correspondence via e-mail or phone; Respond promptly and professionally to internal and external

Medical, dental & vision / 401k match / PTO - As a Billing & Collection Specialist at Avesis, you will: Generate accurate and timely invoices for clients both utilizing the system and manual inputs; Review and monitor customer accounts for outstanding balances and overdue payments; Identify delinque

Competitive pay - As an Accounts Receivable Specialist at Ovation Healthcare, you will: Manage and reconcile customer accounts to ensure timely and accurate payments; Provide exceptional customer service by responding to inquiries and resolving billing discrepancies; Process and post payments to cus

Benefits - As a Billing Follow Up Associate, you will: Monitor and review patient accounts to identify and resolve billing issues; Collaborate with insurance companies to verify coverage and obtain necessary information; Process and follow up on insurance claims to ensure timely reimbursement; Respo

K per year / Medical, dental, and vision / PTO / Equipment stipend - As a Finance Associate at Blockworks, you will: Run daily accounting operations; Execute month-end close procedures; Oversee vendor contract calendar; Support tax and audit readiness; Identify opportunities to streamline workflows,

Up to $70K per year / Medical, dental & vision / 401k match / PTO / WFH stipend - As an Accounts Payable Specialist at HappyCo, you will: Process vendor invoices with accuracy and timeliness while maintaining clean, complete documentation; Own vendor onboarding, maintenance, and communications; Own

What You’ll Do: • Follow simple instructions to post marketing links across approved platforms • Stay consistent and focused on daily tasks • Track your activity and performance (we’ll show you how) What You’ll Need:

Accounting & Finance Support / Remote] - Anywhere in U.Competitive salary & benefits - As an Accounts Payable Specialist at Harbor Health, you will: Process and review all invoices for payment on a timely basis; Resolve any discrepancies or issues with vendors regarding payments; Maintain accurate r

Accounting Assistant / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k match / PTO - As an Accounts Payable Specialist, you will: Manage and process all invoices and payments accurately and in a timely manner; Review and verify invoices and purchase orders for accuracy and

Remote working/work at home options are available for this role. Great for gig workers, freelancers, or stay-at-home parents. Learn how to maximize earnings from home.

Competitive pay / Medical, dental & vision / 401k match / PTO - As a Billing Coordinator at Valenz Health, you will: Prepare and issue accurate and timely invoices for services rendered, ensuring compliance with contractual terms, correct pricing, applied discounts, and quantities; Maintain detailed

Accounting & Finance Support / Remote] - Anywhere in U.Up to $25 per hour + bonuses / Medical, dental & vision / 401k / PTO - As an Accounts Payable Clerk at Accurate Background, you will: Handle vendor correspondence via e-mail or phone; Respond promptly and professionally to internal and external

Competitive pay - As a Finance & Accounting Associate at Meridian, you will: Execute and support monthly and quarterly close processes; Assist with treasury management and bank transfers; Prepare journal entries, account reconciliations, and variance analyses; Manage accounts payable workflows and t

Competitive pay / Medical, dental & vision / 401k match / PTO - As a Billing Coordinator at Valenz Health, you will: Prepare and issue accurate and timely invoices for services rendered, ensuring compliance with contractual terms, correct pricing, applied discounts, and quantities; Maintain detailed

What You’ll Do: • Follow simple instructions to post marketing links across approved platforms • Stay consistent and focused on daily tasks • Track your activity and performance (we’ll show you how) What You’ll Need:

Remote working/work at home options are available for this role. We’re seeking reliable and motivated individuals who want to earn extra income from home. This flexible position allows you to set your own hours and work around your existing commitments.

Up to $22 per hour / Medical, dental & vision / 401k match / PTO - As a Collections Agent at Above Lending, you will: Review and analyze delinquent accounts to determine the best course of action for resolution; Contact clients via phone and email to discuss their accounts and provide solutions for

Accounting Assistant / Remote] - Anywhere in U.Medical, dental & vision / 401k match / PTO - As an Accounts Payable Associate at One Call, you will: Process and review invoices accurately and in a timely manner; Maintain accurate records of payments and transactions; Communicate with vendors to reso

Remote working/work at home options are available for this role. Set your own schedule – work anytime, from anywhere. Ideal for side-income seekers, students, or remote workers.

Accounting & Finance Support / Remote] - Anywhere in U.Up to $21 per hour - As an Accounts Payable Clerk at ACAMS, you will: Manage and process all incoming invoices in a timely and accurate manner; Communicate with vendors to resolve any discrepancies or issues with invoices; Reconcile accounts pay

Remote working/work at home options are available for this role. Set your own schedule – work anytime, from anywhere. Ideal for side-income seekers, students, or remote workers.