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Customer service work from home jobs in New York, New YorkCreate job alerts

  • ROOF SALES MANAGER
    ROOF SALES MANAGER
    2 months ago
    Full-time
    City of Orange

    Job Summary We are seeking a dynamic and results-driven Roof Sales Manager to lead our exterior roofing sales initiatives. In this energetic role, you will spearhead business development efforts, manage key accounts, and drive revenue growth through strategic sales activities. Your expertise in outside sales, territory management, and customer relationship management will be essential to expanding our market presence. The ideal candidate is passionate about delivering exceptional customer service, skilled in technical and B2B sales, and eager to motivate a sales team toward achieving ambitious goals. This position offers an exciting opportunity to influence the growth of a thriving organization dedicated to quality roofing solutions. Responsibilities Develop and execute comprehensive sales strategies to increase market share within assigned territories Lead and manage a team of sales representatives, providing coaching, training, and performance evaluations to maximize productivity Identify new business opportunities through lead generation, cold calling, networking, and marketing campaigns Conduct product demonstrations and technical presentations to prospective clients, showcasing roofing solutions tailored to their needs Manage existing accounts by nurturing relationships, upselling additional services, and ensuring high levels of customer satisfaction Utilize CRM software such as Salesforce to track sales activities, monitor pipeline progress, and analyze market trends Negotiate contracts and pricing agreements with clients while maintaining profitability and adhering to company policies Qualifications Proven experience in outside sales, B2B sales, or technical sales within the roofing or construction industry Strong management skills with the ability to lead a team effectively and foster a collaborative environment Demonstrated success in business development, lead generation, and territory management Proficiency with CRM software like Salesforce or other CRM tools for tracking customer interactions and sales data Excellent negotiation, communication, and customer service skills Ability to conduct product demos and technical presentations confidently Analytical skills to assess market opportunities and develop strategic plans for growth Join us as a Roof Sales Manager and become a vital part of our mission to deliver top-tier roofing solutions while advancing your career in a fast-paced, energetic environment. We are committed to supporting your professional growth through ongoing training and development opportunities. Pay: $48,698.78 - $58,647.99 per year Benefits: Flexible schedule Paid training Relocation assistance Work from home Work Location: In person

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  • Assistant Captain
    Assistant Captain
    15 hours ago
    $19–$21 hourly
    Full-time
    Cobble Hill, Brooklyn

    maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a passionate assistant captain to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You'll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague you don't take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • 80% of your time spent on the floor completing tasks your team completes, and 20% of your time spent on scheduling, ordering and emailing with the back office team, • Answer company emails in a timely manner, • Ensure food and labor costs stay consistent and follow company guidelines, • Keep an eye on your cafe's financial results and motivate your team to constantly go above and beyond, • Successfully communicate specials of the season, encourage guests to try our best selling items etc., • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests -- do you know their order? Dial up the coffee without even asking!, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep an eye out for dirty cups, napkins that fell to the ground, the cleanliness of our restrooms or dirty cigarette buts on our terraces, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 1 years leadership experience, • You take complete ownership of your team, cafe and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and have a food handler's certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman's unique culture, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

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  • Market Stall Sales Assistant
    Market Stall Sales Assistant
    16 hours ago
    $18 hourly
    Part-time
    Clinton Hill, Brooklyn

    Job description: Work a farmers market stand every weekend! And eat delicious bagels while doing so. Similar to a barista, but it's bagels instead of coffee :) And the tips are great! Schedule: Saturdays, ~7:30a-3p. Different markets vary slightly. Sunday available too. You do NOT need to be available both days to be considered. Average take-home pay (incl. tips): $150-$250 ($18/hr + tips, which are weather dependent) Locations: all around NYC and a couple spots in nearby suburbs too (we provide transport!) Making sure you're reading this! If you did, please send us a personalized note after you apply, in the chat! Warning: our bagels are popular! There's often a line from opening until sellout, 4 or 5 hours later. You have to be go-go-go during that time. See littlebagel.nyc on IG. Requirements: • Great customer service and communication skills., • Confident knife skills to slice bagels (cut-proof glove provided)., • Be on your feet and active for 8 hours, • Comfortable working outdoors in various weather conditions including rain and wind., • Ability to lift 50lbs+ if needed, • Dependable, punctual, positive attitude! Preferred Qualifications: • Previous experience in food service or retail., • Familiarity with POS systems and cash handling., • Food Handler’s Certification - if you don't know what this is, Google it! You can get this after accepting the job. It's' easy!, • You have a drivers' license and would be comfortable driving a UHaul!

    No experience
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  • Teaching Assistant
    Teaching Assistant
    7 days ago
    Full-time
    West Bronx, The Bronx

    The Teacher Assistant is responsible for assisting the Teacher with providing children ages 3 to 5 years old with a learning environment and experiences which will helps them develop socially, physically, and emotionally in a manner appropriate to their age and stage of development. Essential Duties and Responsibilities: • Supports the implementation of the agency’s school readiness goals and CLASS., • Ensures proper care and supervision of children at all times, the practice of head counts,classroom arrangement, general safety rules,monitoring equipment and working knowledge of wclassroom management., • Assists Teacher with teaching responsibilities and other classroom responsibilities, as assigned, • Ensures child-adult ratio is met at all times, • Prepares snacks and meals for children, as needed., • Cleans and sanitizes all areas of the classroom, including food preparation and eating areas, • Helps children practice good hygiene, including personal cleanliness and diapering, as needed, • Provides input in planning lessons and activities for children, • Assists in gathering classroom observations and other documentation for developmental assessments of children., • Assist with child observation, individualization, lesson plans, attendance, lunch count, parent participation, in-kind contributions, and others as directed, using proper spelling and accurate calculations., • Assists in organizing and maintaining instructional and classroom supplies, • Sets up classrooms for various purposes., • Maintains an organized and developmentally appropriate classroom environment, • Collects documents from parents during drop-off/pick-up time, • Assist parents to organize and implement parent activities; encourage, facilitate, and support parental involvement in all aspects of the Head Start Program., • Provides appropriate customer service to parents, children, and community representatives/members,, • Ability to attend in-service trainings, home visits, parent conferences, etc., • Must have exceptional organizational and time management skills, • Implements agency policies and procedures, • Cooperates with Site Director/CDS and other Service Area Coordinators in planning, supervision and implementation of overall program., • Substitute as needed and when appropriate as instructed by Site Director., • Other duties as assigned within the scope of the position to maintain a quality program Professional and Ethical Standards, • Maintain confidentiality in accordance with Agency policy and legal requirements., • Be honest, reliable and dependable., • Respect and maintain rights and privacy of all staff, parents, and children., • Attend mandated trainings and meetings, and seek out staff development opportunities., • Work as a team member with all staff and maintain a positive work ethic., • Act conscientiously in performing routine duties Qualifications/Knowledge, Skills and Abilities: • Ability to effectively communicate with community members and groups, managers, regulatory agencies, and families both individually and in group settings., • Ability to work as a positive team member., • Ability to solve practical problems and deal with a variety of situations, • Knowledge of various software programs such as MS Word, Excel, Power-Point, Publisher and ChildPlus. Education/Certifications: BA/BS/AAS/CDA preferred. Strong written and oral communication skills. Displays effective time management and multi-tasking skills. Self-motivated, energetic, team player. “MARC Academy and Family Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status”

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  • Team Lead
    Team Lead
    20 days ago
    $22–$24 hourly
    Part-time
    Williamsburg, Brooklyn

    Join Our Family: Team Lead at The Nest Williamsburg! The Nest Williamsburg, Brooklyn is more than just a fast-casual restaurant—we are a welcoming space where community, hospitality, and exceptional food come together. We welcome each guest into our "Home" like friends, taking pride in every detail from our food and drinks to our warm service. We're looking for an energetic, positive, and reliable individual to join our growing family as a Team Lead. About the Role: Team Lead The Team Lead supports the Store Manager by overseeing daily operations, ensuring excellent guest experiences, and maintaining operational standards. You will be a key leader on the floor, ensuring smooth, efficient, and safe operations during your shifts. Key Responsibilities: Operations & Leadership • Lead shifts to maintain smooth operations, delegate tasks, and ensure consistent food quality and service., • Open or close the restaurant following company procedures, including securing the facility and balancing daily sales., • Monitor all areas (dining, kitchen, service) to ensure cleanliness, organization, and adherence to safety/sanitation standards., • Work as a team to create a seamless guest experience., • Enforce company policies and health/safety regulations, completing all required checklists (opening, closing, cleaning, logs, etc.)., • Guest Experience & Service, • Demonstrate and model outstanding guest service and genuine hospitality at all times., • Welcome and engage guests, taking orders using our POS system (Toast experience is a plus, training provided)., • Make beverages with care and efficiency., • Handle guest inquiries, feedback, and complaints professionally to ensure satisfaction and retention. Cash Handling & Financial • Manage cash handling procedures, including counting cash drawers, preparing deposits, and securing funds in the safe., • Maintain accountability for all cash transactions and promptly report any discrepancies to management. What We're Looking For We value the right attitude over extensive experience—we'll train the right person! Required Skills • Friendly, approachable, and guest-focused personality (Customer Service Orientation), • Ability to multitask in a fast-paced environment, • Strong communication and teamwork skills (Collaboration), • Punctual, dependable, and professional (Positive Attitude), • Attention to Detail and Time Management, • Strong Problem Solving and Adaptability skills, • Barista & bartending knowledge is helpful., • Previous restaurant, café, or hospitality experience is a plus, but not required. How to Apply Submit your resume and a quick note about why you’d be a great fit for The Nest. We can’t wait to meet you! The Nest Williamsburg LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Immediate start!
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  • Head Barista
    Head Barista
    29 days ago
    $19–$21 hourly
    Full-time
    Williamsburg, Brooklyn

    Casabuela Café: Where The Village Meets Founded in 2025, Casabuela Café was born out of a desire to build community and honor Nuyorican identity. We designed Casabuela to feel like our grandma’s Brooklyn home: a warm, sensory-rich living room filled with deliciously-made food, coffee and drinks. Casabuela is a love letter to legacy, culture, and community— and it was built to serve the village. We are looking for a Head Barista to join us at the groundbreaking of our Williamsburg-based family-owned café. This is a unique opportunity to help shape daily operations, beverage quality, and café culture from the very beginning. The Role The Head Barista is both a craft leader and a culture carrier. You will set the tone behind the bar, ensure consistency and quality in every drink, and help create a welcoming, calm, and thoughtful customer experience for adults, creatives, remote workers and families alike. This role is ideal for someone who loves hospitality, thrives in intimate community spaces, and wants to grow with a small business from launch. Responsibilities: • Prepare and serve high-quality espresso, coffee, tea, and specialty beverages with consistency and care, • Lead bar operations during shifts, ensuring smooth service and a warm guest experience, • Model and guide outstanding customer service and delivery standards, • Maintain cleanliness and organization of the bar, equipment, and service areas, • Assist with developing drink recipes, seasonal specials, and café standards via manuals and training toolkits, • Train and support baristas as the team grows, • Manage opening procedures and support daily prep and closing tasks, • Engage with guests in a friendly, grounded, and inclusive way, • Uphold Casabuela’s values of community, culture, curiosity, and care Qualifications: • 2+ years of barista experience; leadership or lead barista experience preferred, • Bilingual (Spanish), preferred, • Food Handlers License, preferred, • Strong espresso skills and knowledge of coffee preparation, • Ability to create, document and train others on new coffee and beverage recipes and techniques, • Ability to create guides and technique manuals, preferred, • Calm, patient, and welcoming demeanor—especially in family-centered environments, • Ability to multitask while maintaining quality and warmth, • Passion for community spaces, cultural storytelling, and intentional hospitality, • Comfortable working mornings and weekends, • Bartending experience, a plus Location: 232 Metropolitan Ave, Williamsburg, Brooklyn, NY 11211 Schedule: Wednesday–Sunday, 8:00am–5:00pm (60-minute unpaid meal break mid-shift) Pay: $19-$21/hour + tips (base pay dependent on relevant experience, credentials and Spanish proficiency) Benefits: Up to 40 hours of accrued paid sick leave annually, 10 personal flex days and health insurance. Why Join Casabuela: • Be part of the launch team of a new family-owned cultural café, • Help shape systems, recipes, and the guest experience from day one, • Opportunity to learn and contribute to a growing business, • Work in an intentional, thoughtful space rooted in culture and community

    Immediate start!
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