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Job description Customer Service Representative (Remote) Work From Home Company Name : Professional Nursing Service LLC Job Summary: We are currently seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. This is a remote, full-time position with a competitive salary. Enjoy a flexible schedule and the comfort of working from home while making a significant impact on customer satisfaction. As a part of Professional Nursing Service, you will benefit from a comprehensive package that includes Health, Dental, Paid Training, Paid Vacations and more. Job Description: As a Customer Service Representative at Professional Nursing Service LLC, you will be the first point of contact for our customers, providing exceptional service and support. You will address customer inquiries, solve problems, and ensure our customers have a positive experience with Professional Nursing Service LLC services. This role requires strong communication skills, empathy, and the ability to work independently in a remote setting. Your primary responsibilities will include handling member inquiries, processing requests, and providing information about Professional Nursing Service LLC services and membership benefits. You will be trained in various service protocols to ensure that you can effectively assist and resolve member concerns in a timely and professional manner. If you are passionate about helping others, proficient in problem-solving, and seeking a work-from-home opportunity with a trusted organization, this position is perfect for you. Requirements: • High School Diploma or equivalent. • Excellent verbal and written communication skills. • Proficiency in using multiple technological platforms and systems. • Ability to work independently and manage time effectively. • Strong problem-solving and decision-making abilities. • Previous customer service experience preferred. • Reliable internet connection and a dedicated, quiet workspace. Responsibilities: • Answer customer inquiries and provide accurate information about Professional Nursing Service services. • Resolve customer issues efficiently and professionally. • Maintain detailed records of customer interactions and transactions. • Process membership renewals, new memberships, and service requests. • Provide support and assistance during roadside assistance situations. • Collaborate with team members and supervisors to improve service delivery. • Continuously update knowledge about Professional Nursing Service products and services. Benefits: • Health, Dental, and Vision Insurance. • Paid Training and Continuous Learning Opportunities. • Paid Vacations and Holidays. • Retirement Savings Plan with Employer Contribution. • Employee Discounts on Professional Nursing Service products and services. • Flexible Work Schedules. • Career Development and Advancement Opportunities. Educational Qualifications: • High School Diploma or GED required. • Additional certifications or coursework in customer service or related fields are a plus. Experience: • At least 1 year of customer service experience preferred. • Experience in a call center or remote working environment is advantageous. Company Overview: Professional Nursing Service is a long-established and reputable organization, known for providing a wide range of services including roadside assistance, travel services, and insurance. We are committed to delivering exceptional service and creating a positive experience for all our members. At Professional Nursing Service , we value our employees and offer a supportive and inclusive work environment that fosters growth and professional development. Join our team and become part of a company that truly cares about its members and employees.
We are seeking a motivated Sales Representative to join our Ethnic food industry team. The ideal candidate will be responsible for driving sales and revenue growth through effective territory management and business development strategies, promote new products & provide excellent customer service and long lasting relationships with customers. Responsibilities - Develop and maintain strong relationships with customers to drive sales - Manage and analyze sales data to identify opportunities within the territory - Implement effective sales strategies to meet and exceed sales targets - Collaborate with the sales team to ensure customer satisfaction - Utilize both inside and outside sales techniques to maximize revenue - Qualifications - Proven experience in territory management and territory sales - Strong business development skills with a focus on customer acquisition - Excellent communication and negotiation skills - Hindi or Nepali a must - Knowledge of Indian/Nepali food and utensil products is a must - Previous experience in retail, technology, or related industries is preferred - Must demonstrate excellent customer service and communication skills - Must be highly proficient in Excel - QuickBooks knowledge is a plus - Display strong sense of urgency to meet deadlines - Must be organized & detail oriented - Time management and auto discipline are required - Job Type: Full-time - Pay: $65,000.00 per year - Benefits: - Paid training - Travel reimbursement - Work from home - Schedule: - Day shift - Monday to Friday - Rotating weekends - Experience: - Microsoft Excel: 1 year (Required) - Territory sales: 1 year (Required) - Negotiation: 1 year (Required) - Language: - Hindi (Required) - Job Type: Full-time - Pay: From $65,000.00 per year - Benefits: - Paid training - Travel reimbursement - Work from home - Education: - Bachelor's (Preferred) - Experience: - Sales Experience: 1 year (Preferred) - Language: - Hindi (Required) - English (Required) - Nepali (Required) - License/Certification: - Driver's License (Required) - Work Location: Office, On the road, From home