Customer Service jobs in Anaheim, California - Page 2Create job alerts

Customer Service Representative. Answer incoming customer service calls. Organize and communicate customer repair schedules.

Job Description Must be willing and able to commute to Santa Ana, CA. Working remotely may be granted after six months of successful performance. Must be available to work shifts ranging between 7:45am – 7:15pm, Monday – Friday, and two Saturdays per month 8:30am – 2:30pm. At Orange County’s Federal Credit Union, we don’t just offer banking services, we create meaningful relationships that empower our members and enrich our community. With over 85 years of trust, $2.5+ billion in assets, and 140,000+ members, we’ve built a reputation for excellence—and we’re just getting started. Our commitment to people, performance, and purpose has earned us the #1 spot in the Orange County Register’s 2025 and 2024 Best Credit Union list, and the voices of our employees have earned us the Peter Barron Stark Award for Workplace Satisfaction. When you join us, you’re not just taking the next step in your career; you’re joining a team that loves where they work. The successful Call Center Representative has an exuberant demeanor and provides members with general information regarding their accounts, credit union policies, and services through extraordinary Member experiences. By comprehending Member preferences and providing 'trusted advisor' service, you'll match products and services that meet members' financial needs, while building and deepening relationships. ESSENTIAL FUNCTIONS: • Relates favorably with members and colleagues in all encounters, conveying information and communicating with mutual respect, resulting in new account relationships and referrals. Cross-sells additional products and services that meet the member's needs and resolve escalated member issues., • Assists in areas of Credit Cards, fiduciary accounts such as trust accounts, and more intricate products and services., • Meets/exceeds your goals, including enhanced Member Survey Scores, Productivity, and Quality Assurance Scores on randomly selected and monitored calls. Assists and contributes to achieving individual, branch, and credit union goals and the organization's strategic plan., • At least one (1) year of experience in a call center and banking environment, which includes knowledge of sales and service preferred., • Possess the aptitude to exercise self-awareness, self-regulation, motivation, inspiration, empathy, and be service-oriented, utilizing influence in a positive manner, • Must be effective in written and oral communication, including the ability to speak and hear to give and receive instructions and information to others in person and over the telephone, • Computer knowledge and experience normally expected in professional environments, including Microsoft programs, Outlook scheduling, and the knowledge of how to navigate effectively on the internet Call Center Rep. I: $19.00 - $20.00 (Requires recent call center experience in any industry) Call Center Rep. II: $20.50 - $21.00 (Requires recent banking experience) Call Center Rep. III: $22.00 - $22.50 (Requires call center banking AND consumer lending experience) Generous benefits include: • Anthem & Delta Care USA Dental – From day one of employment!, • Life insurance at no cost to associates., • 401(k) – OCCU contributes up to 6% of gross earnings (dollar for dollar)., • Vacation hours – 13 days per year, rolls over year-to-year and increases with tenure., • Sick hours – 7 days per year, • Paid Holidays, • Annual performance merit increases, • Professional and personal development programs, including educational grants up to $1k per year and step progression opportunities., • Annual discretionary bonus

Strong background in customer service (experience in customer-facing roles required). The role focuses on providing outstanding customer service in the personal lines insurance sector. As a Bilingual Japanese Insurance Customer Service representative, you'll assist clients with inquiries about healt

Job DescriptionJob Description: Automotive Customer Service BDC Consultant If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge (we'll happily teach you everything you need to know) -- we want to talk to you! The Customer Service BDC Consultant utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get clients in the door. Required Duties Include handling Heavy Inbound and Outbound Calls, with follow-up calls and with a commitment to increase customer service satisfaction with each and every customer. ESSENTIAL DUTIES: • Answer all incoming phone calls according to script and schedule a sales appointment., • Making outbound calls, • Log all Customer comments., • Schedule follow-up contact if no appointment is made., • Contact Customers using scripts to schedule appointments for Sales and Service., • Confirm scheduled appointments., • Post scheduled appointments on appointment board in BDC., • Reschedule no-show Customer appointments., • Follow up with Sales or Service Department to determine if appointment was kept and the outcome., • Schedule future contact as needed., • Purify and update Customer changes in database., • Generate letters, postcards, and emails according to a pre-determined timeline to automatically schedule follow-up reminders for next contact., • Contact Customers based on current marketing initiatives., • Respond to Customer website requests., • Contact Internet Customers via email and phone to schedule an appointment., • Follow up on Internet Customer emails according to a pre-determined timeline., • Notify necessary departments when an appointment is scheduled., • Assist with other duties, as assigned., • Ability to meet or exceed monthly goals. Job Requirement:QUALIFICATIONS: • High School Diploma or equivalent., • Previous experience with phones or Telemarketing experience in the following fields: automotive, business development, customer service, highly preferable., • Previous experience with the process of the scripts, power tracks, and alternative choices., • Demonstrate a professional, enthusiastic, and friendly attitude at the first point of contact with any potential client/customer., • First-class verbal, written and communication skills including the ability to initiate dialogue with BDC Manager and communicate effectively and efficiently., • Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually-assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required., • Preferable knowledge of working Microsoft Word, computer literate/knowledge, data entry skills. WHAT WE OFFER: • Tremendous product & inventory, • Ongoing company-wide training, • Strong company reputation, • Growth opportunities, • Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Really Like To Hear From You!

Home Depot - - Responsibilities: Provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance; Learn about products using our tools, and provide information to customers in order to sell an entire project; Greet, qualify, recommend and close every cu

The customer service representative will be responsible for answering client inquiries, providing product information, and helping the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Excellent customer care and focus; ability to assess customers' needs and

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Member Outreach / Customer Service Representative. Ideal for outgoing candidates with customer service or phone-based experience who are comfortable engaging members and overcoming objections. Customer service or phone-based experience required.

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Excellent customer care and focus; ability to assess customers' needs and prov

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following:.Assist customers with questions and recommendations.Manage sales transactions while working assigned cash register.Maintain se

We are looking for customer service representatives to attract potential customers by answering product and service questions; suggesting information about other products and services. As a Midas customer service representative you will meet sales goals and deliver world-class customer experience fr

Home Depot - - Responsibilities: Assist at the Pro Desk, loading materials, and managing deliveries; Offer specialized paint and product knowledge; Build and maintain professional relationships with Pro customers; Meet monthly sales goals and store metrics; Maintain a clean, organized, and safe env

The Member Liaison Specialist (Customer Service) will provide member service to seniors, persons with disabilities or chronic conditions, persons without housing and persons under the age of twenty-one (21) who participate in the Whole-Child Model program. Member Liaison Specialist (Customer Service

Retail Store day time hours 8:30am - 7:00pm. Some of the perks of joining The UPS Store team!. Continuously practices good listening skills with customers, UPS Store team members, and leadership.

The Customer Service Supervisor is responsible for supervising operations within the department, including reconciling customer accounts and ensuring equal distribution of work volume among the staff, to provide all YTC customers with timely and courteous service. Coach and develop Customer Service

We are seeking employees to join our company in working remotely across California.Due to COVID-19 we have been able to restructure our day to day work and now can be done remotely.We work in conjunction with different Unions across California, and we provide them with the benefits they receive on b

Customer Service Representative (CSR).Customer Service Representative (CSR) with strong customer service soft skills, routine orders entry skill, order tracking, and problem resolution.You will be responsible for all customer types of inquiry and products, and you will be working closely with custom

Customer Support Representative. Immediate need for a Customer Support Representative with experience in the Insurance/Financial/Corporate industry. Key Responsibilities: Answers moderately complex inbound phone calls for customers.

The Customer Service Specialist I will be responsible for providing excellent customer service by answering a large volume of incoming calls and third-party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and outbound calls to borrowers due for current month.

Part-Time Customer Service Specialist. Automotive, Auto Finance, Automobile, Subprime, Prime, Unsecure Loans, Dealerships, Independent Dealerships, Franchise Dealerships, Skip-tracing, Skip Tracer, Skip Trace, Auto Dialer, Auto Dialing, Vehicle Repossessions, Repayment Plans, Deficiency, Customer Se

Customer Service Representative (CSR) with strong customer service soft skills, routine orders entry skill, order tracking, and problem resolution. You will be responsible for all customer types of inquiry and products, and you will be working closely with customer and internal teams to provide exce

Customer service or customer relationship experience. We are seeking applicants with a career orientated mentality with exceptional customer service skills; those with the eagerness to learn, and the ability to work independently as well as the willingness to work as a team in order to better servic

What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. Sales involved only if the customer desires to opt in for additional benefits.

Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effec

The Customer Care Representative II provides information to customers in response to inquiries about products and services. Handle call volume from the customer service queue. Responsible for scanning and indexing customer credit files into the imaging system.

The Guest Service Representative will be responsible for fielding inbound service calls and resolving guest issues over the phone.Essential Duties and Responsibilities.Answer inbound guest calls in a high-volume call center.Address guest questions and needs, using a combination of soft skills, disco

The Auto Club is seeking a goal oriented, customer service professional to provide insurance service and clerical support to the Auto Club's insurance agents and members in our branch offices. Qualified candidates will bring their passion for helping others to our best-in-class organization in deliv

Medical Front Office - Patient Service Specialist. As a patient service specialist, you'll manage both the patient side and business side of our center. Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy s

As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Remote Customer Service Specialist. Our mission is to help our partners perform at their peak with reliable equipment and exceptional

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following:.Assist customers with questions and recommendations.Manage sales transactions while working assigned cash register.Maintain se

Join the Leading Beverage Provider, Reyes Coca-Cola Bottling!.

Bring your energy to the role of Aldi Customer Service Representative to manage daily responsibilities with a focus on quality and efficiency, work collaboratively across teams and departments, and assist with processing returns and exchanges.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Tuition, books, and fees are completely paid for by Walmart. Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the us

We have an opening for a Amazon Customer Service Representative to work collaboratively across teams and departments, assist with processing returns and exchanges, and coordinate tasks to ensure deadlines are met.

SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together.

Pro Customer Service/Sales | Home Depot.The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients.The team supports every stage of the Pro customer journey, from effic

Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge. Conduct and participate in routine express automotive services, including tire mounting, balancing, rotati

Walgreens - 1826 West Orangethorpe Avenue - Responsibilities: Provide courteous checkout service to customers at the register; Engage customers by greeting them and offering assistance with products and services; Keep counters and shelves clean and well merchandised and assist with inventory; Proces

Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. As a Customer Service Assoc

Key Responsibilities Process inbound calls related to bank products and services, resolving customer inquiries independently De-escalate customer issues and follow through to resolution while maintaining adherence to service metrics Assist customers with digital banking services and maintain kno

Key Responsibilities Process inbound calls and resolve customer inquiries regarding bank products and services De-escalate customer situations and assist with digital banking services across various devices Maintain knowledge of banking products and adhere to service metrics and compliance regul

Call center customer service,Account management,Customer service. The Customer Service Account Specialist acts as an extension of sales and is responsible for managing customer accounts, processing orders, and providing all necessary information to customers. Call center customer service, Account ma

A company is looking for a Customer Service/Intake Specialist. Key Responsibilities Handle inbound and outbound client calls while providing excellent customer service Process intake on all referrals and follow up on pending items Perform data entry and support team members as needed Required Q

Key Responsibilities Resolve patient and insurance issues through various communication methods Manage daily call traffic flow and assist with escalated client concerns Provide training and support to Customer Service Specialists while monitoring performance data Required Qualifications Three

The Member Liaison Specialist (Customer Service) will provide member service to seniors, persons with disabilities or chronic conditions, persons without housing and persons under the age of twenty-one (21) who participate in the Whole-Child Model program. Member Liaison Specialist (Customer Service

Key Responsibilities Investigate and resolve complex claims inquiries from patients, clients, and providers Provide business correspondence and follow-up communication to clients and providers Coach and mentor less experienced team members on claims handling and resolution Required Qualificatio

Wherever your confidence level is, we'll make sure you're trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. That's why we do not require any experience in our service centers! It doesn't matter if you're a recent high-sch

A company is looking for a Seasonal Consumer Sales Specialist (Remote).