Trabajos Customer Service en Garden Grove, California - Page 4Crear alertas

Help prep pizza items and label with date.

As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Retail and customer se

May serve as liaison to offshore customer service operations providing training to less experienced customer service reps; 2nd tier customer service escalation point. Customer Service Representatives may be found in service-related call center or non-call center environments. Interfaces with custome

Customer Service Rep, Covered California.Join Us in this Amazing Opportunity.We are a mission driven community-based organization that serves member health with excellence and dignity, respecting the value and needs of each person.If you are ready to advance your career while making a difference, we

Required to speak fluently in Spanish/English Identifies client needs and recommends solutions when fraud has been identified Records data captured during client interactions accurately Identifies and escalates through appropriate channels for items requiring risk review, exception handling, or furt

We are searching for qualified customer service reps with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Paperwork is normally completed in an office at a desk

Working in a team to support a geographical territory, you will be communicating with customers regarding pricing, lead-times, order processing, status, and other customer service-related functions. Provide timely and accurate quotes to customers with information provided by the outside salesperson

Call Center Rep III's are accountable for achieving personal, Team and Credit Union sales and services goals, and continuing to develop their own professional proficiencies through the Call Center Development Tracks, to maximize their value to the organization. Call Center Representative III Opportu

Customer Service Representative-Call Center. Some call center experience desired. The Customer Service Representative ("CSR") is part of the first response team for inbound customer phone calls.

Home Depot - - Responsibilities: Actively seek out customers to assess needs and provide assistance; Greet, qualify, recommend and close every customer in their department; Maintain in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe; Follow safety policies and complet

Team members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Workers must manipulate a pizza peel when removing a pizza from an the oven. MACHINE, TOOLS, EQUIPMENT, WORK AIDS: Team members may be required to utilize pencils/pens, computers, telephones, calcul

Team members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Workers must manipulate a pizza peel when removing a pizza from an the oven. MACHINE, TOOLS, EQUIPMENT, WORK AIDS: Team members may be required to utilize pencils/pens, computers, telephones, calcul

Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Team Members may be required to utilize pencils/pens, computers, telephones, calculators, T

Medical Front Office - Patient Service Specialist. The front office handles phones, scheduling, insurance verification and running end of day reports. Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy ser

Responsible for oversight of all departments in the hotel, as deemed appropriate by the hotel's General Manager. Leads and maintains the hotel's Safety Program to ensure the appropriate protection for all hotel guests, staff members, and company assets. Assists with all key responsibilities related

At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. PTO, paid holidays, CE allowance, 401(k), paid parental leave, quarterly bonus program, impressive pet benefits, and much more!.

Cypress, is hiring a Client Relations Specialist to represent Frontier’s Fiber Internet and TV solutions.The Client Relations Specialist will also help customers select the right internet speeds, TV packages, and Wi-Fi coverage for their home.The Client Relations Specialist’s approach will build

The Personal Lines Account Manager supports clients with their personal insurance needs, primarily auto and homeowners coverage. This role focuses on servicing existing accounts, particularly Japanese expatriates residing in the U. Manage and service personal lines insurance accounts (Auto, Homeowne

Prefer to have prior work experience with Walgreens.

Wears nametag properly; follows dress code policy; answers phone correctly and promptly; is prepared for meetings; meets deadlines; does not participate in gossip; acts ethically and treats others with respect; respects customer’s and co-worker’s time; establishes and maintains effective relatio

A financial institution in Santa Ana is seeking a Call Center Representative to assist members with account inquiries and promote services. The role requires at least one year of experience in a call center environment, effective communication skills, and comfort with technology, including Microsoft

Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Workers must manipulate a pizza peel when removing pizza from th

The Auto Club is seeking a goal oriented, customer service professional to provide insurance service and clerical support to the Auto Club's insurance agents and members in our branch offices. In this role you will assist our members with answering questions, taking payments, counseling, and making

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Customer Service Associate - Temporary. Provides customers with courteous, friendly, fast, and efficient service.

Call Center Rep III's are accountable for achieving personal, team and credit union sales and services goals, and continuing to develop their own professional proficiencies through the Call Center Development Tracks, to maximize their value to the organization. Call Center Representative III Opportu

Assist customers via phone, email, and in person.Process orders, payments, returns, and customer accounts.Provide accurate product and policy information.Resolve customer concerns and initiate paint match requests.Collaborate with Sales, Operations, and AR/Credit teams.Maintain accurate customer rec

Client Relationship Consultant.Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset.Strong client relationships are based

Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset.Strong client relationships are based on trust, assessing and attendi

Bank, we're on a journey to do our best.Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.We believe it takes all of us to bring our shared ambition to life, and each person is unique in their pote

Position: Account Manager (Client Relations) Type: Office-based administrative role (no outside sales or fieldwork).

The Personal Lines Account Manager is responsible for maintaining and servicing a portfolio of personal insurance accounts. Personal Lines Account Manager (Japanese Bilingual). The Account Manager collaborates with internal teams, insurance carriers, and clients to optimize coverage and.

Key Responsibilities Serve as a primary point of contact for client calls, emails, and social media inquiries, providing professional Mandarin‑English bilingual support to ensure clear and effective communication Screen inquiries, identify client needs, schedule consultations, and guide prospect

Equipment Finance Account Manager - San Ramon Sales - Remote. Communicate with other managers and department leaders.

This position requires an individual who can provide exceptional customer service according to G&M corporate standards and instruction from management.Someone who has the ability to multitask and is comfortable working as part of a team to create an overall friendly, safe and clean environment for b

Make the Connection” by greeting and serving each guest courteously, quickly, and efficiently while adhering to procedures.This position is responsible to interact with guests/fellow team members in a respectful and professional manner.Most of all, display superb Teamwork skills to contribute to a

Assist in pizza making, prepping and cleaning.

Help prep pizza items and label with date.

Wears nametag properly; follows dress code policy; answers phone correctly and promptly; is prepared for meetings; meets deadlines; does not participate in gossip; acts ethically and treats others with respect; respects customer’s and co-worker’s time; establishes and maintains effective relatio

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher's () 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life. Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career. Learn about the Danaher Business System () which makes everything possible. The BioProcess Account Manager is responsible to lead overall customer success aligned to the Cytiva strategy and goals! This position reports to the BP Zone Leader SW and is part of the BioProcess Commercial team or job family located in the US working remotely to cover Los Angeles/ Orange County. Candidate must reside in the Los Angeles/ Orange County area. * Expand the business, gain market share, and grow sales & order at expected margins. Achieve annual/quarterly targets through successful promotion of all business technologies and capabilities within all modalities which are relevant to this account. * Provide technical support, leveraging technical specialists where needed, aligned with customer workflows and activities to develop, and support solutions that meet or exceed the customers' expectations. * Identify opportunities and support team in developing opportunities. * Develop and maintain a full understanding of the Cytiva value proposition and a high-level knowledge of competitive products and services. * Prospecting, forecasting, generating proposals, preparing sales quotations, initiating, and planning customer visits at all levels of the customer organization. * Bachelor's Degree in Business, life sciences or relevant field. * 4+ years Biotechnology experience * Sales technique including cross selling, upselling, value positions, solution selling and funnel management. Travel, Motor Vehicle Record & Physical/Environment Requirements: if applicable for role * Ability to travel 20% overnight, within territory. * Must have a valid driver's license with an acceptable driving record * Ability to lift, move or carry equipment up to 25 lb, any other physical requirements Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info () . At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide. The salary range for this role is $110,000-$135,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit . Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here () . We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or .

Job Description Purpose of Position: Assist the Team Lead & Supervisor with various projects and duties as follows: • Setting up and maintaining all broker records for W&B Companies, • Handle incoming queue calls from customers, • Broker licensing – Review, Pending, and Processing, • Quality control of broker profiles at group inception, • Banking website research, check voiding, and re-issue requests, • Set up and maintenance of all direct deposit information, • Submitting check requests to A/P for reissue of payments via SharePoint site, • Processing Broker of Record changes, • Reviewing and processing incoming Broker Levies, • Monitor Negative Broker Commissions & Open credit balances., • Monthly reporting, held commissions, expired licenses, missing information, and 542 processing, • Month-end Choice Builder commission processing, • Process vendor adds and changes for all W&B companies, • Monitor department email box and SharePoint site daily, • Processing returned mail for all W&B Companies, • Document Scanning, • Escheatment for all W&B Companies, • Commission research based on broker requests, • Special projects as assigned., • On-site or remote regular attendance and punctuality are essential functions of the job., • Perform other business tasks or functions as assigned. Job Qualifications Knowledge, Skills & Abilities Required: • Outstanding focus and customer service skills, • Maintain HIPAA Compliance, • Excellent Phone mannerisms, • Ability to multitask; switching from one database to another, answering phones, while inputting sensitive information, • Must be an innovative self-starter who is detail-oriented with excellent analytical skills., • Strong oral and written communication skills, • High-volume computerized systems experience is preferred. Must have basic PC skills, including Excel and Word., • 2+ years in Customer Service/Call Center related field, • Adhere to all PHI (Protected Health Information) and HIPAA (Health Insurance Portability and Accountability Act) guidelines. Educational Requirements: • High School Diploma or equivalent required., • Associate’s degree Physical Requirements: Must be able to sit for extended periods of time and occasionally stand and walk. Must have adequate hearing for phone work. Vision requirements include close vision and the ability to adjust focus. Must be able to communicate effectively in English. Must be able to use a keyboard and other office equipment. Ability to lift up to 25 pounds occasionally. Company DescriptionSince 1984, The Word & Brown Companies have been connecting individuals and businesses to industry-leading health insurance and benefits solutions. We've built a reputation for providing brokers, carriers, employers, individuals, and families with access to the products, services, tools, and technology that help them succeed. We call it providing "Service of Unequalled Excellence."Since 1984, The Word & Brown Companies have been connecting individuals and businesses to industry-leading health insurance and benefits solutions. We've built a reputation for providing brokers, carriers, employers, individuals, and families with access to the products, services, tools, and technology that help them succeed. We call it providing "Service of Unequalled Excellence."

Job Description Ready to Jump Into the Exciting World of Cannabis? Join Us and Thrive! Be part of the fastest-growing industry worldwide—resilient through pandemics and economic shifts! We're on a mission to revolutionize the market, and we want passionate individuals like YOU to come along for the ride. ✨ Why Join Us? • Competitive starting pay: $17-$23/hr + High Tips, • Unlimited Growth Opportunities for driven, ambitious team members, • 30% employee discount on in-store purchases, • Weekly payouts—get paid fast!, • Exciting weekly sales contests with big rewards, • Over 21 and ready to make an impact, • Willing to commit 45+ hours/week for success, • Licensed drivers with reliable transportation, • Excellent communicators with top-notch customer service skills, • Eager to learn, coachable, and goal-oriented, • Punctual, organized, and professional in appearance Take your career to new heights—apply now and join a team where your potential is limitless!

Job DescriptionBenefits/Perks • Competitive Compensation, • Paid Time Off, • Receive a high volume of inbound calls and emails, • Identify the reason for the customer’s call, collect relevant information, and provide solutions, • Use best practices in customer service techniques to develop rapport and build relationships with customers, • Document all customer interactions, • Meet personal and team quotas, • Perform daily data entry of tracking numbers, • respond to customer service emailsQualifications, • High school diploma/GED, • Previous experience as a Customer Service Representative or in a similar role is preferred, • Comfortable using computers and customer management software, • ShopMonkey experience a plus but not required, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectively

Job Description Do you want to work at a growing hospital in the wonderful city of Garden Grove? Do you want to lead a team of knowledgeable and experienced team members? Do you want to work in a positive and friendly environment? If you say yes to any of these questions, then apply now! Vet Care Pet Clinic is looking for a Customer Service Representative to join our hospital team. We have wonderful clients, and we provide excellent patient care. We believe in supporting our team members and we are looking for a strong team member to join our hospital. Celebrating 28 years of service, Vet Care Pet Clinic is a fast paced, one-doctor, family-owned veterinary hospital in West Garden Grove, CA. We provide full-service general practice veterinary care. In addition to our full-service hospital, we operate one of the region’s most established mobile vaccination clinic programs. Our hospital services include surgery, dentistry, diagnostics, radiology, and laboratory testing with an emphasis on compassionate client education and quality medical treatment. We take pride in being a family-owned, community-focused veterinary hospital that continues to grow and adapt to the needs of our patients and clients. Our ideal candidate will have a positive attitude and an interest in Veterinary Medicine. Our full-time Veterinary Customer Service Representative is eligible for the following benefits: • Competitive compensation, • Regular working hours, • Paid vacation and sick time, • Heath insurance, • Retirement plan, • Paid time off, • Employee discount, • Health insurance, • The Veterinary Customer Service Representative is responsible for: Seeking a highly dependable, hard-working and flexible Veterinary Customer Service Representative for a fast-paced small animal practice. You will be the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. In this role you must have exceptional client service and communication skills, computer literacy, ability to handle financial issues, multi-task, a friendly attitude, and confidence to deal with stressful situations is a must., • Able to remain calm and effective under pressure in fast-paced, high-stress environments while maintaining compassion, empathy, and understanding., • Adaptability and open-mindedness, • Team player mentality and a friendly disposition, • Ability to anticipate the needs of veterinarians and paraprofessionals, • Willingness to grow and adapt, • Greet clients and pets by name with a smile and a positive, solution-oriented attitude., • Answer phones promptly and professionally using a multi-line phone system; answer client inquiries about basic animal care and routine procedures and questions about veterinary services and products; and provide knowledgeable advice about wellness, prevention, and diseases., • Screen and route call to appropriate staff; take and deliver messages promptly to appropriate staff., • Schedule appointments and surgeries according to hospital scheduling guidelines and make surgery and appointment confirmation calls., • Proper documentation in medical records, the details discussed during client conservations include the date, time, critical points of the discussion, and any required information., • Ability to explain invoices to show value for care provided, stating all services and products supplied before the total; echo recommendations when checking out clients., • Collect payment when services are rendered., • Check and ensure accurate client addresses, phone numbers, and e-mail addresses, and scan appropriate new documents into patient records., • Fill prescriptions and provide routine administration instructions to clients., • Advise clients on flea/tick preventatives, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items. Interested? Apply Now! Job Type: Full-time Pay: $18/hr-22/hr

Job Description We are seeking an Admin / Customer Service associate to join our team at a fast paced e-commerce company specializing autocrats! You will perform clerical and administrative functions assisting various tasks including online customer service and administering online market places. This is a mid-entry level position. Responsibilities: • Perform and assist online customer service, • Previous experience in office environment at e-commerce or as professional online seller is a big advantage, • Ability to prioritize and multitask, • Communication skills, • Strong attention to detail, • Strong organizational skills

Job Description This position is full-time and on-site. We are seeking a Bilingual Customer Service Representative to join our team! You will be responsible with helping customers by providing product and service information, documenting potential client inquiries, and explaining firm capabilities. Responsibilities: • Handle customer inquiries and collect client information, • Provide information about the firm's services, • Troubleshoot and resolve service issues and concerns, • Document and update customer records based on interactions, • Develop and maintain a knowledge base of the evolving service offerings Qualifications: • Fluent in English and Spanish is required, • Previous experience in customer service, sales, or other related fields, • Ability to build rapport with clients, • Ability to prioritize and multitask, • Positive and professional demeanor, • Excellent written and verbal communication skills, • Familiarity with CRM platforms, • Deadline and detail-oriented, • Experience with loans and or credit cards a plus, • Experience with credit is a plus Compensation Includes: • Hourly Rate $18.00, • Paid Training, • Medical, Dental and Vision, • Paid HolidaysCompany DescriptionWe believe consumers deserve dignity, transparency, and strong legal advocacy. Every interaction with a client is an opportunity to reinforce understanding, trust, and progress toward financial stability. Thomas Kerns McKnight, LLP is a consumer rights and advocacy law firm that focuses on personal finances and the available options to help consumers navigate these difficult financial times. Headquartered in Orange County, the attorneys and legal professionals of Thomas Kerns McKnight assist clients in several states across the country. Thomas Kerns McKnight is a bankruptcy attorney and Certified Mortgage Banker (CMB) with almost 40 years of experience. Mr. McKnight is a multi-faceted expert in matters surrounding finance and debt, new venture finance, and debt forensics. He is known for his skills on contract and leasing dissolution, reversal, conversion, novation, accords, and satisfactions. He is licensed to practice in Arizona, Maryland, New York, Ohio, Virginia, and the District of Columbia. McKnight is also a member of the bars of the U.S. Bankruptcy Court for the District of Columbia, U.S. Bankruptcy Court for both the Eastern and Western Districts of Virginia, U.S. Bankruptcy Courts for both the Southern and Eastern Districts of New York, U.S. Bankruptcy Court for Maryland, the U.S. Court of Appeals for the Fourth Circuit, the U.S. Court of Appeals for the Ninth Circuit, and the United States Supreme Court. He received his Bachelor of Science in Business from Miami University (1970) and his Juris Doctor from Ohio State University (1972), where he was an Articles Editor for The Ohio State Law Journal. From 1963 to 1966, he was a U.S. Marine.We believe consumers deserve dignity, transparency, and strong legal advocacy. Every interaction with a client is an opportunity to reinforce understanding, trust, and progress toward financial stability.\r\n\r\nThomas Kerns McKnight, LLP is a consumer rights and advocacy law firm that focuses on personal finances and the available options to help consumers navigate these difficult financial times. Headquartered in Orange County, the attorneys and legal professionals of Thomas Kerns McKnight assist clients in several states across the country.\r\n\r\nThomas Kerns McKnight is a bankruptcy attorney and Certified Mortgage Banker (CMB) with almost 40 years of experience. Mr. McKnight is a multi-faceted expert in matters surrounding finance and debt, new venture finance, and debt forensics. He is known for his skills on contract and leasing dissolution, reversal, conversion, novation, accords, and satisfactions. He is licensed to practice in Arizona, Maryland, New York, Ohio, Virginia, and the District of Columbia. McKnight is also a member of the bars of the U.S. Bankruptcy Court for the District of Columbia, U.S. Bankruptcy Court for both the Eastern and Western Districts of Virginia, U.S. Bankruptcy Courts for both the Southern and Eastern Districts of New York, U.S. Bankruptcy Court for Maryland, the U.S. Court of Appeals for the Fourth Circuit, the U.S. Court of Appeals for the Ninth Circuit, and the United States Supreme Court. He received his Bachelor of Science in Business from Miami University (1970) and his Juris Doctor from Ohio State University (1972), where he was an Articles Editor for The Ohio State Law Journal. From 1963 to 1966, he was a U.S. Marine.

Job DescriptionRemote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer • Remote, work-from-home career, • Average first-year earnings of $69K through commissions and bonuses, • Increased earning potential in later years through performance and renewals, • Residual income opportunities through client renewals, • Unionized position with stock options, • Comprehensive benefits package including medical, dental, and prescription coverage, • Ongoing training and mentorship from experienced managers, • High-quality leads provided with no cold calling friends or family, • Flexible scheduling within a career-focused structure, • Advancement and recognition opportunities with promotion from within, • Supportive and collaborative virtual team environmentQualities We Value, • Willingness to learn and be coached through structured training, • Friendly, outgoing, and professional communication style, • Genuine desire to help others by providing guidance and solutions, • Strong verbal communication and relationship-building skills, • Sales or customer service experience is helpful but not requiredQualifications, • Laptop or desktop computer with a working camera, • Insurance license required or willingness to obtain one, • Basic computer skills, • Must reside in North America including the United States or Canada, • We do not hire candidates residing outside North AmericaResponsibilities, • Contact provided leads to schedule virtual meetings with clients, • Present benefit programs and assist clients with enrollment, • Build and maintain strong client relationships, • Work closely with your manager to set goals and achieve them

Job Description JSG is hiring a Customer Support Representative - must have a manufacturing background in Huntington Beach, CA. Pay rate: $22-$26 DOE As a liaison and agent of innovation, the CSR will resolve customer concerns quickly, courteously, and efficiently. The CSR will build long-lasting relationships with customers by encouraging openness and trust. Strong, customer-focused written and verbal communication skills are vital for this role. Skills: • The primary responsibility is to deliver excellent service to all customers., • Supply product pricing, availability, and lead times within predefined criteria., • Manage a Customer Portfolio of diverse domestic and/or international accounts., • Input a high volume of Purchase Orders into the ERP system with accuracy and efficiency., • Manage order changes, adjustments, cancellations, credits, and return authorizations., • Identify complex documents and customer requirements for correct management, such as Terms and Conditions and specifications., • Work with Manufacturing, Engineering, Quotations, Sales, and Shipping to achieve customer satisfaction., • Handle customer concerns, present acceptable solutions and alternatives quickly, follow up to assure resolution., • Assist Shipping and Logistics teams with domestic and international order fulfillment., • Notify supervisor or manager of potential safety hazards and comply with all necessary ISO procedures., • Strong written communication skills with the ability to compose correspondence and create basic Excel worksheets., • Proven time-management skills, including the ability to prioritize and handle multiple tasks efficiently with close attention to detail., • Able to work both independently and as part of a team, with a high level of reliability., • Requires typing proficiency of 40+ WPM and solid math skills.Company DescriptionJohnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with 40 years of experience investing in people and companies. JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with 40 years of experience investing in people and companies. \r\n\r\nJSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. \r\n\r\nJohnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

Job Description Role The Customer Service Representative is a high-level execution role within the Operations team at Breezy Air Services. You are responsible for delivering fast, accurate, and high-quality support across every client interaction — from the first phone call to the completed job. You will operate with autonomy, owning the daily schedule, managing client communications, and resolving issues end-to-end. This role is focused on doing. You are managing a high volume of live client conversations, navigating ServiceTitan, dispatching technicians, and solving problems in real time — all while maintaining a high standard of communication and professionalism. You are the Revenue Gatekeeper. Every call you answer is a revenue opportunity. Your ability to think critically, communicate clearly, and operate within defined systems directly impacts client satisfaction, technician efficiency, and company growth. Is This You? You are the kind of person who already runs the room — you just haven't found a room worthy of you yet. Organization. Your desk is clean. Your notes are complete. Your follow-ups are done before anyone asks. You don't just manage tasks — you build systems to make sure nothing falls through the cracks. Chaos doesn't rattle you; you turn it into order. Discipline. You do what needs to be done, when it needs to be done, whether you feel like it or not. You are consistent, reliable, and you hold yourself to a higher standard than anyone else could hold you to. You show up every day ready to execute. Ownership. You don't need to be managed. When you see a problem, you solve it — and then you make sure it doesn't happen again. You never say "that's not my job." You take pride in the outcome, not just the effort. Urgency. You understand that speed is a weapon. A call answered in 30 seconds and an appointment booked in 5 minutes is the difference between a loyal customer and a lost one. You move with purpose because you know that delayed action costs money and trust. High EQ. You can handle a stressed-out homeowner with grace and authority. You read the room, adjust your tone, and de-escalate situations effortlessly. You make every customer feel like they are your only customer — even on your busiest day. Coachability. You crave feedback because you want to be the best version of yourself. You don't get defensive; you get better. You see every correction as a competitive advantage. Financial Mindset. You want a career where your ability to run a tight ship and close appointments actually translates into real money. You understand that your performance directly drives company revenue — and you want to be rewarded for it. Responsibilities • Own daily client support across all channels (phone, text, email), including queue management, prioritization, and SOP adherence., • Convert inbound calls into booked appointments by delivering a world-class customer experience on every interaction., • Protect the schedule by dispatching technicians with precision, maximizing their time and route efficiency., • Maintain accurate documentation and execute workflows in ServiceTitan to ensure operational consistency and clean billing., • Investigate and troubleshoot medium-complexity and high-priority issues, escalating only when absolutely necessary., • Collaborate with technicians and management to resolve quoting, compliance, and logistical issues in real time., • Execute outbound maintenance calls to existing customers and document outcomes within defined processes., • Identify recurring issues and communicate insights to improve systems and reduce future friction. Requirements • 2+ years of experience in customer support, dispatching, account management, or a similar client-facing role in a fast-paced service environment., • Proven ability to manage a high-volume schedule and communicate clearly under pressure., • Experience with ServiceTitan is a strong plus., • Excellent written and verbal communication skills with a high level of professionalism in all client-facing situations., • Highly organized with strong problem-solving skills and sound judgment in a fast-paced, execution-focused environment., • Technology and AI-forward mindset with a willingness to learn new tools quickly. Results This is what winning looks like in this role. These are not suggestions — they are the standard. • Inbound Call Booking Rate | 85%+, • Speed to Lead (inbound response time) | Under 1 minute, • Customer Satisfaction Score (CSAT) | 90%+, • ServiceTitan Data Accuracy | 100% — if it's not in the system, it didn't happen, • Issues Resolved Without Escalation | Majority of all interactions, • Outbound Maintenance Call Completion | On time, within scope, every week Schedule Monday through Friday, 7:00 AM – 5:00 PM. 100% in-office. Because we are client-first, busy days or urgent requests may occasionally require support beyond 5:00 PM. "Clocking out" aligns with completing priority tasks and meeting immediate client needs — not watching the clock. Compensation Starting Pay: $25.00 per hour ($52,000 per year) The starting range is based on your prior experience, skills, and demonstrated ability. This is not a ceiling — it is a launchpad. Advancement is based on performance, mastery, and measurable results — not tenure. The path is written, the milestones are clear, and the opportunity is real. Monthly performance bonuses are available based on booking rate, CSAT, and team KPIs. How to Apply Send your resume to — no cover letter needed. If your resume shows us you have the organizational skills and customer service background we are looking for, we will reach out within 24 hours to schedule an interview. We move fast. So should you. Breezy Air Services is an Equal Opportunity Employer. We comply with all applicable California and federal employment laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other protected status. Company DescriptionBreezy Air Services isn't a place for technicians. It's a place for operators — and we are unapologetically selective about who earns a seat here. We are a leadership company that happens to work on air. We are building the most elite, most admired home services brand in Southern California, expanding into every major affluent market in the region — and we are doing it by building leaders, not just filling vans. Every person on this team is expected to think like an owner, operate with integrity, and hold themselves to a standard most companies in this industry are not capable of. We hire A-Players. We pay them at the top of the market. We give them a clear "Flight Path" — from master technician to field leadership — and we invest relentlessly in their growth, both technically and personally. We believe the quality of our team is the quality of our brand. That is not a slogan. It is how we make every decision. This is your chance to get in on the ground floor of something being built to last for generations. If you want to look back in five years and say, "I helped build that" — this is your opportunity. We are not building this company for everyone. We are building it for the best.Breezy Air Services isn't a place for technicians. It's a place for operators — and we are unapologetically selective about who earns a seat here.\r\n\r\nWe are a leadership company that happens to work on air. We are building the most elite, most admired home services brand in Southern California, expanding into every major affluent market in the region — and we are doing it by building leaders, not just filling vans. Every person on this team is expected to think like an owner, operate with integrity, and hold themselves to a standard most companies in this industry are not capable of.\r\n\r\nWe hire A-Players. We pay them at the top of the market. We give them a clear "Flight Path" — from master technician to field leadership — and we invest relentlessly in their growth, both technically and personally. We believe the quality of our team is the quality of our brand. That is not a slogan. It is how we make every decision.\r\n\r\nThis is your chance to get in on the ground floor of something being built to last for generations. If you want to look back in five years and say, "I helped build that" — this is your opportunity.\r\n\r\nWe are not building this company for everyone. We are building it for the best.