Customer Service Admin
hace 1 mes
Redlands
Job Description Wage Range: $18 to $20 per hour The wage range shown herein is not fixed and may vary from these amounts due to candidate's prior relevant experience, level of education, additional relevant capabilities, certifications, and other bone fide factors. Department: Sales & Marketing Department Location: Redlands, CA. Compensation: Full time salary plus benefits. (Non-Exempt Employee). In operation since 1962, Climet Instruments is a leading global manufacturer and provider of airborne particle counters and microbial air samplers, which have applications predominantly in biopharmaceutical, medical device, and life science industry. Climet is actively seeking sharp candidates that are loyal, self disciplined, and are looking for an opportunity for career development. Benefits: • PPO Health Plan (Monthly premiums 100% paid by Climet), • 401(k) retirement plan, • Company Pension (100% company funded), • 9-10 Paid Holidays, • Vacation: Paid Time Off (PTO) up to 2 weeks, 3-weeks at 8 years tenure., • Life Insurance, • Short-term Disability Insurance, • Employee Discount Program, • Education: High school diploma or equivalency (required). Bachelor's degree in Business or related field (preferred), • Experience: 2+ years in sales or customer service (preferred), • Strong communication skills, written and verbal, • Outgoing personality with public speaking and presentation experience, • Excellent follow-up and organizational skills, • Ability to handle a steep learning curve, • Ability to build long-term relationships, • Valid driver's license, insurance, and good driving record required, • Bilingual (Spanish, German, or French) a plus, • Web or Graphic Design experience a plus Incumbents in this position will be the first point of contact for current customers. Job duties and responsibilities will include, but are not be limited to: • Communicate with customers via phone and email to provide prompt and courteous service, • Provide sales quotations for new products in a timely fashion, • Follow-up on sales quotations, • Provide cost justifiable customer recommendations, • Answer (via telephone or email) customer questions or route to appropriate personnel as necessary, • Provide general customer support and customer relations, • Become a product knowledge specialist, • Some travel may be required., • Weekly and monthly department reporting to senior management and executive team, • Must follow all procedures established for ISO 9001 Quality Management System, • Must be able to lift 25 lbs. Carrying heavy objects may be required. Climet is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status. Job descriptions are not all-inclusive. Tasks, duties and responsibilities may change for personal growth, organizational development and/or evolution of new technologies. Notification to Recruiters and Staffing Agencies: Please, note that Climet Instruments Company has an internal recruitment department, and does not work with external recruiters or "head hunters". Climet may supplement that internal capability from time to time with assistance from temporary staffing agencies who have a written agreement with Climet. Recruiters and staffing agencies are directed NOT to contact Climet (or any of our employees) directly in an attempt to present candidates. Climet will not accept resumes from any source other than directly from our internal HR department. Climet will not pay a fee for any placement resulting from the receipt of a resume for which the Climet does not previously have a written contract or agreement signed by Climet's General Manager. Any candidate for whom an agency has submitted a resume will be considered to have been referred by the organization to Climet free of any charges or fees. Climet disclaims and rejects any liability under any agreement purported to be accepted based on negative consent, negotiation with a candidate, performance, or any means other than the signature of the General Manager of Climet. Company DescriptionIn operation since 1962, Climet Instruments Company, A Venturedyne Ltd. Company, has been in operation since 1962 and is a leading global manufacturer of airborne particle counters and microbial air samplers used primarily in biopharmaceutical, medical device, and life science applications to measure the air cleanliness of cleanrooms, isolators, RABS, and biosafety cabinets. Our mission is three words - - Value, Quality, and Innovation, which are the hallmark principles and core values in everything we do. As a valuable member of our team, you will quickly learn that "Quality is in our DNA." This applies to the products we manufacture, as well as our desire that employees be challenged to grow their skillset, develop their career with Climet, and constantly strive for improvement. Climet offers employees a team-based friendly work environment with a very stable organization. Climet is actively seeking sharp candidates that are loyal, self-disciplined, and motivated by a love for their work.In operation since 1962, Climet Instruments Company, A Venturedyne Ltd. Company, has been in operation since 1962 and is a leading global manufacturer of airborne particle counters and microbial air samplers used primarily in biopharmaceutical, medical device, and life science applications to measure the air cleanliness of cleanrooms, isolators, RABS, and biosafety cabinets.\r\n\r\nOur mission is three words - - Value, Quality, and Innovation, which are the hallmark principles and core values in everything we do. \r\n\r\nAs a valuable member of our team, you will quickly learn that "Quality is in our DNA." This applies to the products we manufacture, as well as our desire that employees be challenged to grow their skillset, develop their career with Climet, and constantly strive for improvement. Climet offers employees a team-based friendly work environment with a very stable organization. Climet is actively seeking sharp candidates that are loyal, self-disciplined, and motivated by a love for their work.