Customer specialist jobs in Carteret, NJ - Page 2Create job alerts

K+ per year / Medical, dental & vision / 401k / PTO / Internet stipend - As a Customer Experience Specialist at Atticus, you will: Communicate with customers via phone, email, and chat to provide exceptional customer service; Resolve customer inquiries and complaints in a timely and efficient manner

Up to $60K per year / Medical, dental & vision / 401k match / PTO / WFH Stipend - As a Customer Support Specialist at Pulley, you will: Respond to customer inquiries and provide timely and accurate resolutions; Assist customers with troubleshooting technical issues and provide guidance on how to use

Penney - JobID: 1093557 [Customer Service Representative] As a Salon Customer Experience Specialist at J.Penney, you'll: Help drive the client experience while maximizing sales potential of each client; Ensure proper scheduling and continuing appointments, including walk-in clients, booking and re-b

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Our client, a leader in the electronics and consumer products space, is seeking an experienced professional to join their team as a Chargebacks & Collections Specialist. The Chargebacks & Collections Specialist will be responsible for managing customer chargebacks, deductions, and collections with a

Job Description eDiscovery Project Analyst Contact Discovery Services Location: Remote Start Date: Negotiable At Contact Discovery Services, we are dedicated to providing top-notch eDiscovery solutions to our clients. Our team is composed of talented professionals who are passionate about leveraging technology to deliver exceptional results. We are seeking a highly motivated and detail-oriented eDiscovery Project Analyst to join our team. The ideal candidate will have a strong background in eDiscovery processes and technologies and will be responsible for managing and executing eDiscovery projects from inception to completion. DUTIES OF THE POSITION: • Manage and oversee eDiscovery projects, ensuring timely and accurate completion., • Coordinate with clients, legal teams, and internal stakeholders to define project requirements and deliverables., • Perform data intake, processing, production, and analysis using industry-standard eDiscovery tools., • Develop and maintain project documentation, including project plans, timelines, and status reports., • Conduct quality control checks to ensure data integrity and compliance with legal standards., • Provide technical support and guidance to clients and team members throughout the eDiscovery process., • Stay up-to-date with industry trends and best practices to continuously improve eDiscovery processes., • Assist in the development and implementation of eDiscovery protocols and procedures., • Bachelor's degree in a related field or equivalent work experience is preferred., • Minimum of 1 year of experience in eDiscovery or a related field., • Proficiency with eDiscovery tools such as Relativity, Nuix, 4iG, and EnCase., • Strong understanding of the Electronic Discovery Reference Model (EDRM)., • Excellent project management skills, with the ability to manage multiple projects simultaneously., • Strong analytical and problem-solving skills., • Excellent written and verbal communication skills., • Ability to work independently and as part of a team., • Detail-oriented with a strong commitment to accuracy and quality., • Knowledge of litigation support industry including evolution of product offerings and changing dynamics/expectations, • General knowledge of litigation lifecycle or experience managing litigations, • Experience troubleshooting applications and communicating results to support teams, • Relativity administrator experience, • Relativity Certified Administrator certification, • Competitive salary and benefits package., • Opportunity to work with a dynamic and innovative team., • Professional development and growth opportunities., • $70,000.00 - $85,000.00 ABOUT CONTACT: Contact Discovery Services delivers best in class service to many Fortune 100/500 companies. Our growth is driven by investing in people and technologies, ensuring our customers have access to the highest level of customer service and the most qualified resources. Our team members are comprised of talented engineers, analysts, and project managers from all walks of life. We concentrate on engineering “outside-the-box” solutions to help organize discovery so our clients can focus on developing case strategy and leaving the heavy lifting to us. Employees are encouraged to actively participate in the development of new ideas, technology, and processes to ensure our customers receive the highest level of service. We offer competitive benefits, work schedule flexibility, and coordinate various company activities throughout the year. If you are looking to be part of an exciting, fast-paced environment then we want to hear from you. Powered by JazzHR 7SbHoUJM7Q

Job DescriptionDescription: Overview Are you passionate about making an impact when emergencies arise? Join our dedicated Emergency Response team as an Emergency Response Specialist! In this critical role, you'll partner with experienced leaders and field teams to manage and execute emergency response services, ensuring safety, quality, and efficiency. Your leadership will drive operations that are vital to safeguarding both people and the environment. If you have a proactive mindset, thrive under pressure, and enjoy working in a dynamic field-based environment, this could be the opportunity you've been looking for. Requirements: Key Responsibilities As an Emergency Response Specialist, you'll be at the forefront of critical response efforts. Your core responsibilities will include: • Leadership & Safety: Direct and mentor field crews, ensuring adherence to Job Safety Analyses (JSAs) and maintaining situational awareness of safety protocols and personal protective equipment (PPE) needs., • Emergency Response Coordination: As the First Team Out (FTO) you will ensure seamless communication within the Emergency Services Chain of Command., • Safety Compliance: Oversee safety practices on-site, enforcing compliance with Company safety rules and OSHA regulations. You’ll guide teams to work safely and efficiently while prioritizing health and safety., • Training & Development: Play a key role in training and supporting new team members, ensuring they are equipped to meet the demands of the job., • Communication: Maintain clear communication with both field personnel and clients. This includes providing updates on job status, following up on project requirements, and addressing client needs effectively., • Incident Reporting: Lead incident investigations by quickly reporting Health & Safety Incidents or near misses and actively contributing to the resolution process., • Documentation & Reporting: Maintain accurate and detailed documentation of all response activities, including obtaining customer signatures and photographing work progress., • Project Execution: Ensure all projects are completed with attention to detail, from reviewing work plans and equipment needs to ensuring quality outcomes., • Experience: 2-4 years in a similar role within an Environmental Contracting Company or emergency response setting., • Certifications: A valid Driver’s License with a clean Motor Vehicle Record (MVR) and successful background check., • Safety Training: 40 Hours OSHA and related safety training (training provided). DOT Supervisory Drug & Alcohol Training (training provided). DOT Examiner’s Certificate (part of pre-employment testing)., • Desirable Skills: CDL certification is a plus (but not required)., • Work Ethic: A strong focus on safety, integrity, accountability, and quality in everything you do., • Schedule Flexibility: Must be flexible and available to work weekends and be on-call as needed. Physical Requirements This position involves a mix of physical and manual labor in diverse environments. The physical demands include: • Ability to lift and carry up to 60 lbs., • Ability to work in extreme weather conditions, both hot and cold, and in confined spaces., • Comfortable wearing respirators as necessary for certain tasks – must maintain clean shave., • Travel and work in inclement weather conditions., • Perform manual labor, standing, walking, and exerting physical effort for 50-70% of the workday. Lewis Environmental is an Equal Opportunity Employer. We are committed to providing a work environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job DescriptionWhy Turtle? At Turtle, we’re redefining what it means to be an industry leader in electrical distribution, and we want you to be part of our exciting journey! For over 100 years, we’ve built a reputation for innovation, excellence, and exceptional customer service—and we’re just getting started. We are a diverse, passionate team spread across the US, Canada, Mexico, and Puerto Rico, committed to growth, learning, and creating opportunities for each other. At Turtle, every day is a chance to make a real difference, solve complex challenges, and push the boundaries of what’s possible. We believe in fostering an environment that inspires collaboration and sparks creativity, where employees are empowered to contribute to our mission and shape the future of the industry. If you're looking for a fast-paced, dynamic career where your ideas are valued and your growth is prioritized, Turtle is the place for you. Join us and be a part of a company that’s making waves and empowering its people to do extraordinary things every single day! About the Role The Automation Intern plays a vital role in our company’s operations and supports our reputation being built on relationships, technical advisors and be able deliver mission-critical solutions to our customers. This role is suitable for individuals seeking a training role to learn about the electrical distribution industry and strengthen critical thinking skills through practical exposure to real world customer applications . The candidate will gain valuable hands-on experience in the field of Industrial Automation and electrical distribution, working closely with our Automation Team and Sales Team. The Automation Intern role offers an opportunity to learn about Industrial Automation Industry, electrical industry, product knowledge, customer relations and the day-to-day operations of an electrical distributor. What You'll Do: What You’ll Do: Technical Scope • Learn about Industrial Automation Products and Solutions, • Gain understanding of the different industries and solutions that are applicable., • Stay Current with latest technology and new product introductions., • Provide and present technical update for Turtle Sales and Customers, • Provide support activities for Automation Specialists., • Gain Understanding of the different Industries and Solutions as well as market positioning and competitive landscape, • Meet with customers to understand their needs and challenges., • Assist Turtle Sales and Customers with product selection., • Track activities and document in Turtle’s CRM(salesforce), • Professionalism & Creativity, • Drive to work in a fast-paced environment, • Ability to take ownership of the project and see it to the end, • Ability to analyze and assess situations to come up with the best solution, • Agile mindset, • Strong analytical skills, • Knowledge of Microsoft Office Founded in 1923, Turtle is a fourth-generation, family-owned, and three-generation women-owned business, and one of the nation’s largest independent electrical and industrial distributors. Headquartered in Clark, NJ, our Electrical Distribution division operates 14 branches spanning from coast to coast. It is a significant force in the engineering and procurement of power distribution, automation, lighting, and energy projects, offering integrated services for the industrial and construction markets. Turtle Integrated provides on-site MRO procurement, cost-saving, and spend analytics across the US and in Canada, Puerto Rico, and Mexico. What To Do Next You can begin by filling out our application online. If you want to learn more about Turtle, please visit our website or our LinkedIn: @Turtle. Turtle is proud to be is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, disability, genetic information, pregnancy, marital status, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

Job Description World Class Medicine. Purpose-Driven Partnership. Veritas Veterinary Partners offer exciting career opportunities in state-of-the-art facilities across the U.S. Our hospitals, open 24/7/365 and staffed by board-certified specialists, create a collaborative environment where you can work alongside like-minded, caring professionals. If you're passionate about veterinary medicine, this is your chance to thrive in a dynamic, high-quality setting. At Veritas Veterinary Partners, our mission is to build a network of trust and opportunity for veterinary professionals nationwide. We specialize in supporting Specialty and Emergency care hospitals, aligning with your unique goals and medical standards. Veritas, founded by Thomas Scavelli, DVM, DACVS, is dedicated to recruiting top-tier talent and fostering collaboration within our community. With a focus on exceptional care, we bring together highly trained veterinarians, technicians, and teammates committed to our patients' well-being. We believe in Truth in Medicine and Trust in Partnerships, ensuring we always provide the highest standard of care. Come join us and make a meaningful impact on the community you serve. Are you a master of phone-based customer service, able to deliver empathy, clarity, and professionalism with every call? GSVS is seeking a dedicated Phone Specialist to be the reassuring, knowledgeable voice our clients rely on during their most important moments. Scheduled: Sunday to Thursday 7am to 3:30pm or Tuesday to Saturday 7:30am - 4pm or Sunday/Monday 9am – 5:30pm & Tuesday to Thursday 3pm - 11:30pm or Friday, - Monday 2:30pm to 11pm About Us: GSVS is a leader in multispecialty veterinary care, known for our commitment to excellence and compassion. We believe every client interaction—whether in person or over the phone—should reflect our gold-standard values. What You'll Do: • Answer and manage multiple phone lines with professionalism and efficiency, • Actively listen, acknowledge concerns, and provide compassionate, solutions-focused support to clients, • Accurately schedule appointments and relay critical information to clinical teams, • Handle financial discussions and process payments as needed, • Collaborate with front desk, client services and clinical staff to ensure a seamless client experience, • 2+ years of experience in a high-volume, high-touch phone-based customer service role (veterinary or medical preferred), • Outstanding communication and active listening skills, • Demonstrated empathy, patience, and professionalism under pressure, • Detail-oriented, organized, and adept at multitasking, • Committed to supporting clients and colleagues with integrity and discretion Salary: $17/hr - $22/hr depending on skills, experience, and credentials GSVServices is proud to offer the following benefits: • Competitive salary based on your level of experience, • Health, dental, and vision insurance, with HSA option- some plans paid 100%, • Maternity/Paternity leave, • Retirement Plan – 401K with employer match, • Licensing fees paid for credentialed technicians, • Employee Referral Bonus, • Paid Time off, • Mental health support with Talkspace, • Uniforms provided, • Pet discounts for medical care Ready to be the voice of gold-standard care? Apply today by sending your resume and cover letter. Veritas Veterinary Partners is an equal opportunity employer. In accordance with the requirements of all applicable federal, state and local laws, we welcome and encourage diversity in the workplace regardless of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Applicants must be authorized to work in the U.S. All current positions require the ability to speak, read, and write English proficiently. Additional fluency in other languages is preferred but not required. For CA applicants please visit our Privacy Policy

Job DescriptionROLE DESCRIPTION: Angel Rodriguez - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support the agency in gaining and keeping customers. As Agent's Executive Assistant - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. We look forward to incorporating your energy and perspective into our team as we build success together. RESPONSIBILITIES: • Ensure accuracy of team member production and commission data within FrontRunner., • Compile comprehensive high-level summary reports including BOD, CLAIMS, PFA Recon, Miscellaneous Recon, and weekly reports., • Conduct call report activities to facilitate effective communication and engagement., • Utilize ECRM analytics to derive actionable insights for strategic decision-making., • Address defector issues to enhance customer retention and loyalty., • Manage responses to customer reviews to maintain a positive online reputation., • Support general marketing efforts to drive brand awareness and growth., • Perform miscellaneous duties as required to contribute to team success.QUALIFICATIONS:, • Dedicated to customer service, • Exceptional communication skills, • Eager to learn, • Able to achieve mutually agreed upon marketing goals, • Interested in marketing products and services based on customer needsBENEFITS:, • Hourly plus commission/bonus, • Paid time off (vacation and personal/sick days), • Growth potential/Opportunity for advancement within my office

Job DescriptionBenefits: • Free food & snacks, • Opportunity for advancement, • Paid time off Reports to: CEO Location: In-Person, Westfield, NJ Department: Operations/Finance Organization: 40 Dreams Catering Role Overview The Medicaid Billing & Customer Service Specialist is responsible for managing all aspects of Medicaid medical billing, claims resolution, and customer service for 40 Dreams Catering. This mid-level role ensures accurate, timely billing, reduces claim denials, resolves back claims, and establishes efficient billing workflows. The Specialist will serve as the primary liaison between 40 Dreams Catering, Medicaid, insurance providers, and clients, delivering excellent service while upholding 40 Dreams Excellence in Action values. This role is critical to ensuring the financial health of 40 Dreams Catering and supporting our mission to improve lives by delivering fresh, healthy meals to seniors. Key Responsibilities Billing & Claims Management Submit Medicaid claims accurately and in compliance with state/federal requirements. Track, monitor, and reconcile outstanding claims; ensure timely payment posting. Research, resolve, and resubmit denied or delayed claims. Maintain detailed billing records and prepare reports for leadership review. Workflow & Process Development Establish efficient billing workflows and SOPs to minimize errors and improve turnaround times. Continuously identify and implement process improvements to reduce denials and maximize reimbursement. Partner with the CEO to refine billing KPIs and reporting cadence. Customer & Partner Interface Serve as primary contact for client billing inquiries, explaining Medicaid benefits and resolving concerns with patience and professionalism. Communicate directly with Medicaid offices, insurance companies, and other payers to resolve discrepancies or questions. Collaborate with internal teams (Operations, Kitchen, Drivers) to ensure accurate service records align with billing. Compliance & Quality Assurance Stay current with Medicaid regulations, billing codes, and reimbursement policies. Ensure all billing practices comply with HIPAA and Medicaid requirements. Conduct periodic audits of claims to identify gaps or risks. Collaboration & Reporting Work closely with the CEO to provide weekly updates on billing status, collections, and outstanding claims. Collaborate with Operations and Finance to align billing outcomes with company goals. Track and present billing KPIs (see below). Key Performance Indicators (KPIs) Claim Submission Accuracy: 98% or higher first-pass acceptance rate. Denial Rate: Less than 5% of claims denied or delayed. Back Claim Resolution: Clear backlog of outstanding claims within 90 days of hire; maintain <30 days average outstanding claims thereafter. Payment Cycle Time: Average Medicaid reimbursement received within 30 days. Customer Satisfaction: 90% resolution satisfaction rate from clients regarding billing inquiries. Workflow Efficiency: Implement and document standard billing workflows within 60 days. Qualifications & Skills Education/Experience: o Minimum 3 years of Medicaid/medical billing experience (preferred in food/nutrition, home health, or healthcare services). o Experience working directly with Medicaid systems and resolving denied claims. Technical Skills: o Proficiency in Medicaid billing systems, EHRs, Availity, EZ Claims, or equivalent billing platforms. o Strong Excel, Google Sheets, and reporting skills. o Proficiency with Microsoft Office and Asana Core Competencies: o Detail-oriented with strong organizational skills. o Effective communicatorable to explain billing clearly to seniors, families, and payers. o Problem-solver with ability to manage competing priorities. o Bilingual English/Spanish preferred Values Alignment: Must embody 40 Dreams Caterings Excellence in Action values: Respect, Excellence Through Care, Teamwork, Kindness, and Growth. Other Requirements: Ability to work in-person at the Westfield, NJ office; current driver license, must pass a background check, and maintain HIPAA compliance. Why Join 40 Dreams Catering? At 40 Dreams Catering, we believe food has the power to ignite healthy, thriving lives. Youll join a mission-driven organization dedicated to improving the lives of seniors through fresh, healthy meals and exceptional service. As a key member of our team, youll have a direct impact on both our financial health and the well-being of the clients we serve.

Job Description About Ad Populum: Ad Populum aligns corporate strategy and fosters growth across its unique, robust roster of subsidiary companies. With a diverse portfolio of legendary brands including NECA, Chia Pet., Rubies Costumes, Enesco, Kidrobot, WizKids, ExKaliber, Graceland, and Radical Share, Ad Populum is a leader in pop culture collectibles, iconic American products, Halloween costumes, gifts, home décor, tabletop gaming, Amazon brands, and digital marketing. Our subsidiaries are renowned for their innovation, quality, and cultural significance, making Ad Populum a dynamic force in the entertainment, consumer products, and digital marketing industries. NECA, LLC. is known as National Entertainment Collectibles Association, one of the leading manufacturers for licensed merchandise. Since the inception of its toy division in 2002, NECA became synonymous with the horror genre, releasing some of the most sought-after collectibles for slasher icons such as Michael Myers, Jason Voorhees, and Freddy Krueger, while shining a light on niche characters like Sam from Trick-r-Treat. In the years since, NECA has also become a staple collectible manufacturer for the Alien & Predator franchises, and more recently, the Teenage Mutant Ninja Turtles! NECA is hiring an Accounts Receivable Specialist. We are looking for an extraordinarily talented individual to join our finance team to support the accounts receivable function at NECA. This role will report to the Controller and partner closely with various members across the entire organization. Key Responsibilities: • Reconcile the cash receipts received from customers and ensure they are accurately recorded within the accounting system, • Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, and differences are resolved, • Monitor customer accounts for delayed payments and follow up for payment, as necessary, • Assist in streamlining the accounts receivable process by identifying areas for improvement, • Provide customers with invoices and statements upon request, • Reconciling any wire, ACH or check payments to vendors and ensure they are accurately recorded within the accounting system, • Assist the accounts payable team to maintain records to ensure aging is up to date, payments and credits are applied and differences are resolved, • Assist the accounts payable team to verify and process invoices, ensuring proper coding and authorization, • Assist with ad hoc analysis and reporting to support the Controller and other members of the accounting team, • Assist with pulling information for annual audit required by independent CPA firm, • Bachelor's degree in Accounting, Finance or a relevant field preferred, • 5+ years of experience in an accounts receivable role, • Intermediate knowledge of Microsoft Excel (PivotTables, VLOOKUP's, SUMIF's), • Strong communication and interpersonal skills, • Attention to detail and proven ability to follow standard operating procedures., • Competitive salary and benefits package., • Opportunities for professional growth and development., • Flexible working hours and remote work options., • Collaborative and supportive work environment.