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Job Description We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and administrative staff in a healthcare environment. This role supports internal users with common technology issues, including account access, EMR/EHR systems, healthcare applications, email, VPN, connectivity, and basic hardware/software troubleshooting. The ideal candidate has strong customer service skills, basic IT troubleshooting experience, and the ability to communicate clearly and professionally with users of all technical skill levels. Key Responsibilities Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff. Provide first-level technical support for common IT issues, including password resets, account lockouts, EMR/EHR access issues, healthcare application support, VPN, email, connectivity, software, and basic hardware problems. Follow documented procedures, knowledge base articles, and internal support workflows to troubleshoot and resolve user issues. Accurately document incidents, troubleshooting steps, actions taken, and resolutions in the ticketing system. Escalate complex technical issues to higher-level support, application teams, or IT leadership as needed. Provide professional, patient, and customer-focused support to users of all technical skill levels. Assist with basic user account setup, access changes, and application support as needed. Support increased ticket or call volume during peak periods, system updates, and special projects. Maintain strict confidentiality and protect patient, employee, and organizational data in accordance with HIPAA and company policies. Required Qualifications High school diploma or GED required. Active HIPAA compliance credential or training required. 1+ year of IT help desk, service desk, technical support, or related experience preferred. Basic understanding of Windows, email, user accounts, password resets, VPN, and common business applications. Strong verbal and written communication skills. Customer-focused mindset with the ability to remain calm, professional, and helpful under pressure. Strong attention to detail and ability to accurately document support activity. Ability to handle confidential information with professionalism and discretion. Preferred Qualifications Associate degree in Information Technology, Computer Science, or a related field. Experience supporting users in a healthcare, clinical, medical office, or regulated environment. Experience with EMR/EHR systems, healthcare applications, or clinical software. Familiarity with ticketing systems, remote support tools, and IT documentation processes. Ideal Candidate The ideal candidate is a dependable, service-oriented IT professional who enjoys helping users solve technical problems. This person should be comfortable supporting both clinical and non-clinical staff, documenting issues clearly, and working in a fast-paced healthcare environment where privacy, accuracy, and responsiveness are important.

Job Description About the Role: Are you someone who enjoys connecting with people, staying organized, and being part of a fast-moving team? We’re looking for a BDC Specialist to help create a seamless and positive experience for our customers while supporting our sales team and driving business growth. The BDC Specialist is the primary point of contact for many of our customers—helping them get the information they need, scheduling appointments, and ensuring every interaction feels easy and professional. Organizational skills are essential for managing schedules, tracking leads, and maintaining detailed records. The specialist acts as a liaison between customers and internal departments, ensuring timely and accurate information flow to optimize service delivery. Minimum Qualifications: • High school diploma or equivalent required; associate or bachelor’s degree preferred., • Experience working in a Business Development Center or similar environment., • Experience in customer service, call centers, sales support, or similar roles, • Strong communication skills—you’re confident, clear, and professional, • Comfortable using CRM systems and Microsoft Office, • Highly organized with the ability to multitask and prioritize, • A positive, team-oriented attitude with a focus on helping customers, • Ability to analyze data or track performance metrics Responsibilities: • Connect with customers via phone, email, and online channels, • Respond to inquiries, generate leads, and qualify opportunities, • Schedule appointments and coordinate with sales and service teams, • Keep accurate, organized records in our CRM system, • Follow up with customers to build relationships and encourage repeat business, • Work closely with marketing and sales on campaigns and promotions, • Help identify trends and opportunities to improve the customer experience Compensation & Benefits • Competitive pay structure, • Comprehensive health benefits, including medical, dental, vision, life insurance, and short- and long-term disability, • Paid vacation, • 401(k) with company match, • Opportunities for growth and advancement

Job Description cb20 is the Capital Region’s solution provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service. We are an organization that puts Customers first, acts with Integrity, embraces innovation and values Self-Development and Contribution to our community. We partner with the world’s leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30+ years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business. Position requires applicant to be on-site/hybrid in our office located in Saratoga Springs, NY Position Summary The Senior Solutions Engineer – Networking serves as a trusted technical advisor to both customers and the cb20 sales organization, helping clients identify and implement technology solutions that achieve their desired business outcomes. This role combines consultative solution engineering, enterprise architecture, project support, and technical leadership. The primary practice area is enterprise networking, with broad knowledge of cloud services, data center infrastructure, cybersecurity, and modern IT architectures. The successful candidate will collaborate closely with Sales Executives, delivery engineers, project managers, channel partners, OEMs, and Technology Service Providers (TSPs) to design, position, and successfully implement customer solutions. In addition to supporting customer engagements, this individual will provide technical leadership to the Strategic Solution Engineering organization by evaluating emerging technologies, strengthening partner relationships, expanding the cb20 solution catalog, and mentoring fellow engineers and sales professionals. Essential Responsibilities Presales Solution Engineering • Partner with Sales Executives to discover customer business requirements and translate them into technical solutions that align with strategic business objectives., • Serve as the primary technical advisor throughout the sales cycle for prospective and existing enterprise customers., • Build and maintain trusted, long-term customer relationships through consultative engagement., • Conduct customer discovery sessions, technical workshops, demonstrations, and solution presentations., • Develop high-level solution architectures that balance performance, scalability, security, resiliency, and cost., • Prepare technical proposals, responses to RFPs/RFIs, statements of work support, and Bills of Materials (BOMs)., • Clearly articulate the business value and technical advantages of recommended solutions. Solution Design & Implementation Support • Design enterprise networking solutions that meet customer technical and business requirements., • Provide technical oversight during project implementation to ensure deployed solutions align with approved architecture., • Collaborate closely with Delivery Engineers and Project Managers throughout implementation., • Perform technical knowledge transfer and mentoring for implementation teams., • Assist with troubleshooting complex implementation challenges as needed., • Maintain accurate and complete technical documentation, including network diagrams, implementation guidance, customer documentation, and knowledgebase articles within IT Glue and other approved cb20 platforms. Technical Leadership • Serve as a subject matter expert for enterprise networking technologies., • Evaluate emerging technologies and recommend additions or enhancements to the cb20 solution catalog., • Build and maintain strong relationships with strategic technology partners, OEMs, distributors, and Technology Service Providers (TSPs)., • Share technical knowledge through internal training sessions, documentation, mentoring, and sales enablement., • Support the Presales Engineering and Sales teams by identifying new technologies, solution opportunities, and best practices that align with the cb20 technology portfolio., • Maintain assigned technical certifications and continuously expand professional expertise. Technical Expertise The successful candidate should possess deep expertise in enterprise networking technologies, including: • Campus switching and routing, • Data center networking, • Core network architecture, • Enterprise WAN, • SD-WAN, • Firewall technologies, • Network security architecture, • Wireless LAN (WLAN) design, • Border Gateway Protocol (BGP), • Routing protocols, • Network segmentation, • High availability and resiliency, • Network monitoring and management platforms Working knowledge of the following technologies is also expected: • Cloud networking (AWS, Microsoft Azure, Google Cloud Platform), • Hybrid cloud architectures, • Cybersecurity frameworks and technologies, • Identity and access management, • Data center infrastructure, • Collaboration with Technology Service Providers (TSPs), • OEM partner technologies Required Qualifications Education • Bachelor's degree in Computer Science, Network Engineering, Information Technology, Information Security, or a related discipline., • Equivalent professional experience may be considered. Experience • Minimum of seven (7) years of progressive experience in enterprise networking., • Minimum of three (3) years serving as a Network Architect, Senior Network Engineer, or Presales Solutions Engineer supporting multiple enterprise organizations., • Demonstrated experience supporting technical sales engagements, enterprise solution design, and customer presentations., • Experience working with channel partners, OEMs, and technology vendors. Preferred Certifications One or more advanced networking certifications from strategic technology partners are strongly preferred, including: • Cisco: CCIE, CCDE, CCNP Enterprise, or CCNA, • Fortinet: FCX, FCSS, or FCP (or the equivalent NSE certifications), • Arista: ACE-E, ACE-P, or ACE-S, • HPE Aruba Networking: Professional- or Expert-level Aruba Networking certifications, • Juniper Networks: JNCIE-ENT, JNCIP-ENT, or JNCIS-ENT Equivalent expert-, professional-, or specialist-level certifications from other strategic networking, security, or cloud infrastructure partners may also be considered. Core Competencies • Consultative solution selling, • Enterprise network architecture and design, • Executive level communication and presentation skills, • Technical leadership and mentoring, • Customer relationship management, • Analytical thinking and problem solving, • Proposal development and solution documentation, • Project collaboration, • Time management and organization, • Active listening, • Strong written and verbal communication, • High attention to detail Software Skills • Strong proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), • Microsoft Visio for network architecture diagrams, solution design, and technical documentation, • Experience using AutoTask for project, service, customer relationship, and opportunity management, • Experience using D-Tools for solution design, proposal generation, and documentation, • Experience using IRIS for solution configuration, quoting, and internal business processes, • Experience using IT Glue for technical documentation, knowledge management, configuration documentation, and customer documentation, • Ability to quickly learn and effectively utilize new software platforms and technical tools as required Working Conditions Work Schedule • Full-time, 40 hours per week., • Additional hours may be required based on customer engagements, project deadlines, and departmental needs. Travel • 25–50% local travel., • Occasional overnight and long-distance travel to support customer engagements, project implementations, partner meetings, training events, and industry conferences. Company Standards • Adhere to all policies, procedures, and standards outlined in the cb20 Company Manual., • Maintain assigned technical certifications and complete ongoing professional development., • Represent cb20 professionally with customers, partners, vendors, and fellow team members., • Demonstrate integrity, accountability, teamwork, and a commitment to delivering exceptional customer experiences. Success in This Role A successful Senior Solutions Engineer – Networking consistently: • Serves as a trusted technology advisor to customers and the cb20 sales organization., • Partners effectively with Sales Executives to drive revenue growth through consultative, solution-based selling., • Designs innovative, scalable, secure, and financially sound technology solutions aligned with customer business objectives., • Supports successful project delivery through collaboration with implementation teams and project managers., • Continuously expands the cb20 solution catalog through research, certification, partner engagement, and evaluation of emerging technologies., • Mentors engineering and sales teams by sharing technical knowledge, best practices, and solution expertise., • Maintains accurate documentation and contributes to the continual improvement of cb20's Strategic Solution Engineering practice.

Job DescriptionJob Requirements The Service Contract Specialist I is responsible for preparing and maintaining accurate service contract documents in the branchs service management system, ensuring timely delivery of renewals to clients. This role supports branch revenue and customer retention by managing the end-to-end contract renewal process, including contract setup, pricing validation, and customer communication. Positioned as an advanced administrative function, the Service Contract Specialist provides specialized support for contract operations and reports directly to the Service Admin Manager. This is an in-office position in Ballston Spa, NY. Work Experience • High school diploma or equivalent required; Associates degree in business, operations, or related field preferred., • 2 years of experience in service administration, billing, or contract management., • Proficiency with Microsoft Office and service management platforms., • Strong knowledge of service contract structures, terms, and pricing practices., • Demonstrated ability to work collaboratively with cross-functional teams. Benefits Advance your career with Stark Tech, a leader in facilities and energy solutions. We specialize in integrating systems, providing energy-efficient equipment and services, and supporting sustainability through innovative technologies like renewable natural gas conversion and energy storage solutions. At Stark Tech, we prioritize employee well-being and offer comprehensive benefits including paid time off, 401(k) with employer match, medical coverage, wellness programs, and career development opportunities. Join our fast-growing, customer-focused organization where your skills and dedication will be valued and rewarded with competitive pay and a positive work environment. Company DescriptionAt Stark Tech, we build careers — not just fill positions. Guided by our mission, vision, and values, we focus on hiring candidates who are aligned with our culture and committed to long-term growth. We invest in our people through meaningful training, active engagement, and intentional communication to ensure every team member has the opportunity to succeed. We’re truly built differently. We’re defined by a culture that puts customers first, challenges the status quo, and takes pride in doing the right thing—every project, every partnership, every day. Across North America, we partner with our clients in advanced building and power solutions. We work on some of the most exciting and complex environments imaginable. From K–12 schools and healthcare facilities to the Space Coast, professional sports stadiums, and world-class arenas, our teams design and deliver solutions that matter.At Stark Tech, we build careers — not just fill positions. Guided by our mission, vision, and values, we focus on hiring candidates who are aligned with our culture and committed to long-term growth. We invest in our people through meaningful training, active engagement, and intentional communication to ensure every team member has the opportunity to succeed. We’re truly built differently. We’re defined by a culture that puts customers first, challenges the status quo, and takes pride in doing the right thing—every project, every partnership, every day. Across North America, we partner with our clients in advanced building and power solutions. We work on some of the most exciting and complex environments imaginable. From K–12 schools and healthcare facilities to the Space Coast, professional sports stadiums, and world-class arenas, our teams design and deliver solutions that matter.

Job DescriptionSalary: $125-150K cb20 is the Capital Regions solution provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service.We are an organization that puts Customers first, acts with Integrity, embraces innovation and values Self-Development and Contribution to our community. We partner with the worlds leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30+ years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business. Position requires applicant to be on-site/hybrid in our office located in Saratoga Springs, NY Position Summary The Senior Solutions Engineer Networking serves as a trusted technical advisor to both customers and the cb20 sales organization, helping clients identify and implement technology solutions that achieve their desired business outcomes. This role combines consultative solution engineering, enterprise architecture, project support, and technical leadership. The primary practice area is enterprise networking, with broad knowledge of cloud services, data center infrastructure, cybersecurity, and modern IT architectures. The successful candidate will collaborate closely with Sales Executives, delivery engineers, project managers, channel partners, OEMs, and Technology Service Providers (TSPs) to design, position, and successfully implement customer solutions. In addition to supporting customer engagements, this individual will provide technical leadership to the Strategic Solution Engineering organization by evaluating emerging technologies, strengthening partner relationships, expanding the cb20 solution catalog, and mentoring fellow engineers and sales professionals. Essential Responsibilities: Presales Solution Engineering • Partner with Sales Executives to discover customer business requirements and translate them into technical solutions that align with strategic business objectives., • Serve as the primary technical advisor throughout the sales cycle for prospective and existing enterprise customers., • Build and maintain trusted, long-term customer relationships through consultative engagement., • Conduct customer discovery sessions, technical workshops, demonstrations, and solution presentations., • Develop high-level solution architectures that balance performance, scalability, security, resiliency, and cost., • Prepare technical proposals, responses to RFPs/RFIs, statements of work support, and Bills of Materials (BOMs)., • Clearly articulate the business value and technical advantages of recommended solutions. Solution Design & Implementation Support • Design enterprise networking solutions that meet customer technical and business requirements., • Provide technical oversight during project implementation to ensure deployed solutions align with approved architecture., • Collaborate closely with Delivery Engineers and Project Managers throughout implementation., • Perform technical knowledge transfer and mentoring for implementation teams., • Assist with troubleshooting complex implementation challenges as needed., • Maintain accurate and complete technical documentation, including network diagrams, implementation guidance, customer documentation, and knowledgebase articles within IT Glue and other approved cb20 platforms. Technical Leadership • Serve as a subject matter expert for enterprise networking technologies., • Evaluate emerging technologies and recommend additions or enhancements to the cb20 solution catalog., • Build and maintain strong relationships with strategic technology partners, OEMs, distributors, and Technology Service Providers (TSPs)., • Share technical knowledge through internal training sessions, documentation, mentoring, and sales enablement., • Support the Presales Engineering and Sales teams by identifying new technologies, solution opportunities, and best practices that align with the cb20 technology portfolio., • Maintain assigned technical certifications and continuously expand professional expertise. Technical Expertise The successful candidate should possess deep expertise in enterprise networking technologies, including: • Campus switching and routing, • Data center networking, • Core network architecture, • Enterprise WAN, • SD-WAN, • Firewall technologies, • Network security architecture, • Wireless LAN (WLAN) design, • Border Gateway Protocol (BGP), • Routing protocols, • Network segmentation, • High availability and resiliency, • Network monitoring and management platforms Working knowledge of the following technologies is also expected: • Cloud networking (AWS, Microsoft Azure, Google Cloud Platform), • Hybrid cloud architectures, • Cybersecurity frameworks and technologies, • Identity and access management, • Data center infrastructure, • Collaboration with Technology Service Providers (TSPs), • OEM partner technologies Required Qualifications Education • Bachelor's degree in Computer Science, Network Engineering, Information Technology, Information Security, or a related discipline., • Equivalent professional experience may be considered. Experience • Minimum of seven (7) years of progressive experience in enterprise networking., • Minimum of three (3) years serving as a Network Architect, Senior Network Engineer, or Presales Solutions Engineer supporting multiple enterprise organizations., • Demonstrated experience supporting technical sales engagements, enterprise solution design, and customer presentations., • Experience working with channel partners, OEMs, and technology vendors. Preferred Certifications One or more advanced networking certifications from strategic technology partners are strongly preferred, including: • Cisco: CCIE, CCDE, CCNP Enterprise, or CCNA, • Fortinet: FCX, FCSS, or FCP (or the equivalent NSE certifications), • Arista: ACE-E, ACE-P, or ACE-S, • HPE Aruba Networking: Professional- or Expert-level Aruba Networking certifications, • Juniper Networks: JNCIE-ENT, JNCIP-ENT, or JNCIS-ENT, • Equivalent expert-, professional-, or specialist-level certifications from other strategic networking, security, or cloud infrastructure partners may also be considered. Core Competencies • Consultative solution selling, • Enterprise network architecture and design, • Executive level communication and presentation skills, • Technical leadership and mentoring, • Customer relationship management, • Analytical thinking and problem solving, • Proposal development and solution documentation, • Project collaboration, • Time management and organization, • Active listening, • Strong written and verbal communication, • High attention to detail Software Skills • Strong proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), • Microsoft Visio for network architecture diagrams, solution design, and technical documentation, • Experience using AutoTask for project, service, customer relationship, and opportunity management, • Experience using D-Tools for solution design, proposal generation, and documentation, • Experience using IRIS for solution configuration, quoting, and internal business processes, • Experience using IT Glue for technical documentation, knowledge management, configuration documentation, and customer documentation, • Ability to quickly learn and effectively utilize new software platforms and technical tools as required Work Schedule • Full-time, 40 hours per week., • Additional hours may be required based on customer engagements, project deadlines, and departmental needs. Travel • 2550% local travel., • Occasional overnight and long-distance travel to support customer engagements, project implementations, partner meetings, training events, and industry conferences. Company Standards • Adhere to all policies, procedures, and standards outlined in the cb20 Company Manual., • Maintain assigned technical certifications and complete ongoing professional development., • Represent cb20 professionally with customers, partners, vendors, and fellow team members., • Demonstrate integrity, accountability, teamwork, and a commitment to delivering exceptional customer experiences. Success in This Role A successful Senior Solutions Engineer Networking consistently: • Serves as a trusted technology advisor to customers and the cb20 sales organization., • Partners effectively with Sales Executives to drive revenue growth through consultative, solution-based selling., • Designs innovative, scalable, secure, and financially sound technology solutions aligned with customer business objectives., • Supports successful project delivery through collaboration with implementation teams and project managers., • Continuously expands the cb20 solution catalog through research, certification, partner engagement, and evaluation of emerging technologies., • Mentors engineering and sales teams by sharing technical knowledge, best practices, and solution expertise., • Maintains accurate documentation and contributes to the continual improvement of cb20's Strategic Solution Engineering practice.

Job Description Visit.org is looking for an experienced, responsible, and driven Freelance Event Specialist in Saratoga Springs, NY to help us manage the logistics of an upcoming in-person event, which will be held live at a city near you! The right candidate will be based in Saratoga Springs, NY, and have corporate event experience, entrepreneurial spirit, extreme passion for our mission, and the energy and discipline to come in and be a builder in a start-up tech environment. Who are we? Visit.org helps companies discover & book thousands of carefully curated social impact team experiences, led by and benefitting local nonprofits. With its proprietary library of team-based experiences across 90+ countries, Visit.org provides HR, CSR, and Meetings & Events leaders highly scalable, culturally appropriate content for purpose-driven employee and client engagement. Some of our customers include Colgate, Paramount, Visa, Ancestry, Tommy Bahama, and more. Responsibilities: • Our team will set you up for success by coordinating all of the event details, shipping event materials, and arranging staffing for each event. We need YOU to be our day-of hands on the ground! Be our next onsite Event Coordinator for fun, engaging, team-building, social impact activities, experiences, and events that support a great cause., • Event Preparation: Join virtual planning meetings ahead of each event with all parties: corporate partner, nonprofit partner, Visit.org event host, Visit.org event coordinators, etc, • Take ownership and responsibility of our in-person events: be on-site to set up, align with the on-site team, tear down, clean site areas, problem-solve, and ensure high-quality customer experience, • Be the Visit.org representative, leader, and problem solver at events, • Align roles and responsibilities with the onsite team: event host, nonprofit organization, venue, additional staff, and corporate partner, • Manage check-in process for in-person events; providing a warm and friendly welcome to guests, • Problem-solving issues such as missing supplies, late staff, technology challenges, etc., • Escalate issues to the Events Team when necessary to keep them informed or help problem-solve, • Send consistent updates, photos, and videos to Events Team throughout event, • Breakdown after the event ends, helping to clean the site and repackage and ship all materials back to the distribution center, • Pack supplies and add shipping labels which may include loading boxes Requirements • Fluency in English and strong communication skills, • Based in Saratoga Springs, NY, • Schedule flexibility with availability to work on a contract per-event basis, as needed, • Experience in complex, large-scale events and smaller executive-level intimate events, • Shown experience in executing events at the highest level and continuously raising the bar on content and the customer experience, • Resourcefulness, have the ability to exhibit grace under pressure, and be solutions-minded in ambiguous situations, • Quick thinker — in the life of events, we have a back-up plan for the back-up plan; you can problem-solve on the fly, • Self-starter who is organized and detail-oriented, • You love building relationships with customers and enjoy customer service, • Experience with group facilitation and managing group dynamics, • You are able to work flexible hours, including nights and weekends, as needed, • Willing and eager to travel to various areas of the local region, • You have super strong interpersonal and customer service skills, especially in fast-paced situations, • Able to wear many hats and take on varied tasks and projects, • Comfort being present and interacting with large crowds, • Physical Demands:, • Able to lift, slide, and carry up to 30 lbs., • Able to stand for an extended period of time This is an on location, in person , per event contract role In Saratoga Springs, NY. This role is open only to those candidates already based in Saratoga Springs, NY. No relocation packages are offered at this time. Benefits • Competitive hourly rate, • The chance to do meaningful and impactful work, • The opportunity to meet with social impact-minded individuals, • A chance to build your experience for your resume!, • Potential for recurring freelance employment with Visit.org

Job DescriptionDescription: Hiring Immediately, Product Specialist/Sales We are seeking an Automotive Product Specialist to add to our sales department. We're looking for energetic people that love customer service to help us keep up with increased traffic. Previous automotive sales experience is preferred but NOT REQUIRED for this position. Professional sales training will be provided. Those with experience in the hospitality, call center, telemarketing, customer service, mortgage, financial, and insurance industries are highly encouraged to apply. Qualified applicants should have a professional appearance, high energy positive attitude, and strong communication skills. Come join our team! BENEFITS • Pay plan with $50,000 to $80,000 expected first year. Based on Hourly rate plus commission and bonus for productivity and client satisfaction., • Positive and family friendly atmosphere., • Proven training program, we care about your success., • Benefits available – Health, Dental, 401k RESPONSIBILITIES • Greet and respond to our client base in a welcoming manner., • Present both products and financial options to satisfy clients., • Complete certification training for both the dealership and manufacturer., • Use our tools and software to follow up with clients., • Meet monthly sales goals and achieve bonus's, • Ethical, and honest sales process and culture of integrity. We will train. No previous Automotive Retail Sales Representative experience is required! Apply now to submit your resume. Applicants must be 18 years or older and be authorized to work in the US. Applicants must have a valid driver’s license. Benefit Conditions: • Waiting period may apply Work remotely • No Requirements:

Job Description *Pay reflects our current average pre-tax earning range (base wage plus tips) and is not a guarantee. Applebee's started with the same philosophy we follow today - focused on serving good food to good people! T.L. Cannon is the owner / operator of 53 Applebee's Neighborhood Grill & Bar restaurants. The foundation of success is our Team Members, who bring remarkable industry experience to the table. As a team, we have an unparalleled commitment to exceed our guest's expectations and maintain the highest standards of service, quality, and value for our neighbors. We offer a fun environment where real connections and friends are made! We're looking for talented: • To Go Specialists/Carside In this role, you will be responsible for serving each to-go guest, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude. You will take orders via phone, use suggestive selling, ensure orders are packaged accurately, receive payment and accurately count back change. You must be able to multi-task and handle online orders in addition to phone orders. If you have a commitment to ensuring the best quality food and environment for our guests and the drive to succeed, we want to hear from you! YOU BELONG HERE! What’s in it for you? We can offer you: • Competitive wages, • Meal discounts, • 401(k), • A great work atmosphere, • Flexible schedules & much more! TO GO SPECIALIST REQUIREMENTS: • Must be at least 18 years old, • Eligible to work in the United States, • 1+ year of restaurant / customer service experience preferred, but not required, • Team-oriented with a passion to succeed OUR PRINCIPLES: • Respect your team; treat them as you would like to be treated., • Integrity is everything, act as an owner., • Cleanliness and attention to detail in all aspects of your restaurant. Applebee’s is a full-service restaurant concept that has growth opportunities for team members in a well-established environment. Grow your career with us! This restaurant front of house job for To go / Take out / Off Premise specialists focuses on preparing and packaging to-go food for our customers. You will be expected to provide efficiency and teamwork in a growing and dynamic environment. We are a Franchisee of Applebee's and an Equal Opportunity / E-Verify Employer. We use eVerify to confirm U.S. Employment eligibility.

Job Description We're growing! Invest in your future with BSNB! BSNB is seeking an enthusiastic Senior Deposit Operations Specialist to join our growing Customer Support team! Join a nationally recognized community bank and a capital region Best Place to Work! How do we invest in you? This position earns competitive pay. We also offer great benefits, including medical, dental, vision, a 401(k) plan with a company match, a pension plan, 11 paid holidays, generous paid time off (PTO), company-paid life insurance, voluntary insurances, and more. If this sounds like the right opportunity for you, join our close-knit team today! A DAY IN THE LIFE OF THE SENIOR DEPOSIT OPERATIONS SPECIALIST As a Senior Deposit Operations Specialist, you will play a role in the operational support of mobile banking, online banking, and Bill Pay services. You will act as Deposit Operations Subject Matter for all Deposit Operations Audit. You will facilitate ACH transactions in accordance with BSNB and regulatory requirements. You are detail oriented, identifying potentially fraudulent activity to protect customer accounts. You will work independently to meet daily timelines, but also as part of a team supporting department goals in meeting the needs of our customers. QUALIFICATIONS FOR THE DEPOSIT OPERATIONS SPECIALIST • Minimum of three to five years' prior operational banking experience banking operations required;, • Demonstrated experience identifying and reporting fraud;, • Minimum of three to five years' prior customer service experience required;, • Associate's degree required; bachelor's degree preferred. OUR INVESTMENT IN YOU ABOUT BALLSTON SPA NATIONAL BANK (BSNB) Established in 1838, we are proud to provide financial solutions to businesses, individuals and families located in the greater Capital Region and beyond. Thirteen full-service banking offices coupled with digital banking services provide products and services geared towards meeting the needs of the markets we serve. As a community-minded financial institution, we make giving back and volunteer work a priority. BSNB provides all employees and applicants an equal employment opportunity in the manner required by law in all aspects of employment regardless of race, color, religion, creed, national origin, age, sex, sexual orientation, gender identity or expression, marital status, military status, disability, predisposing genetic characteristics, domestic violence victim status or any other status protected by local, state, or federal law. BSNB is a VEVRAA employer and has a desire for priority referrals of protected veterans. We thank all applicants for their interest and will contact those candidates who are under consideration. Job Posted by ApplicantPro

Job Description Invest in your future with BSNB! Are you looking to start your career with a nationally recognized community bank that is named one of the Best Places to Work? Ballston Spa National Bank (BSNB) is looking to hire a Customer Support Specialist to support our growing Customer Support Operations department! How do we invest in you? This position earns competitive pay and great benefits, including a 401(k) plan with a company match and pro-rated paid time off (PTO) based on the regular schedule. We also like to give back to our staff; We find ways throughout the year to thank them for their hard work. The success of each staff member, as well as the bank, is at the heart of how we work. Staff development is key to our success, and contributions by each individual are recognized and celebrated. If this sounds like the right opportunity for you to leverage your skills, join our close-knit team today! A DAY IN THE LIFE OF A CUSTOMER SUPPORT SPECIALIST As a Customer Support Specialist, you would provide support to the Customer Support Operations department. You are responsible for handling a large volume of inbound calls in a timely manner and completing customer follow-up as necessary. You will support branches in providing assistance with customer inquiries, while building positive relationships and identifying opportunities based on customer needs and BSNB's existing product suite. You will respond to support tickets through the internal system regarding cash management servicing needs, as well as complete daily and weekly reviews of customer activity with a focus on fraud prevention. You are always friendly and patient, always providing the exceptional customer service that we are known for. You get great satisfaction out of going above and beyond for customers and giving excellent customer service. QUALIFICATIONS FOR A CUSTOMER SUPPORT SPECIALIST • High school diploma or GED required., • One year prior customer service experience required. One year prior banking experience preferred., • Must have data entry and keyboard experience with a working knowledge of spreadsheet and word processing applications. ABOUT BALLSTON SPA NATIONAL BANK (BSNB) Established in 1838, we are proud to provide financial solutions to businesses, individuals and families located in the greater Capital Region and beyond. Thirteen full-service banking offices coupled with digital banking services provide products and services geared towards meeting the needs of the markets we serve. As a community-minded financial institution, we make giving back and volunteer work a priority. BSNB provides all employees and applicants an equal employment opportunity in the manner required by law in all aspects of employment regardless of race, color, religion, creed, national origin, age, sex, sexual orientation, gender identity or expression, marital status, military status, disability, predisposing genetic characteristics, domestic violence victim status or any other status protected by local, state, or federal law. BSNB is a VEVRAA employer and has a desire for priority referrals of protected veterans. We thank all applicants for their interest and will contact those candidates who are under consideration. Job Posted by ApplicantPro

Lab Support Specialist Location: Saratoga Springs, NY Employment Type: Full-time Shift/Schedule: Evening shift Department: Phlebotomy Reception Salary Range: $17.79 $26.65 hourly, based on experience and qualifications About Saratoga Hospital At Saratoga Hospital, weve built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approachcreating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people. About the Role Were looking for a dedicated Lab Support Specialist to join our team and help us continue delivering the level of care our patients and families deserve. In this role, youll be a vital part of our clinical team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. You will Perform phlebotomy techniques to obtain blood specimens on patients of all ages. The Lab Support Specialist will interpret and transcribe physician orders onto manual requisitions and into the computer Order Entry System. You will also perform all medically necessary activities required along with assisting in lab functions as required for proper specimen accessioning. Assist in training new employees. Assist in clerical functions of department. What Youll Do Patient Care: Recognizes age-specific requirements including but not limited to determining a safe blood volume to be collected and choosing appropriate devices. Proficient to work independently in services; In-house, outpatient collection station(s), Urgent Care/Emergency Department, Cath Lab and medical imaging. Monitors patients for adverse reactions, which can include but are not limited to syncope, nerve damage, and hematoma formation. Is responsible for understanding patient limitations for collection site including but not limited to post mastectomy and dialysis access. Must be able to problem solve when faced with unusual circumstances in patient care areas. Blood Specimen Collection: Performs all phases of phlebotomy with a 95% success rate on neonate infant, children (1-7 years), and adolescent, adult and geriatric patients. Must be able to collect a high quality specimen by determining the appropriate site for collection, as well as collect specimens in the correct order of draw, with appropriate equipment and prep, as well as labelling specimens with the appropriate identifiers. Ensures specimens are maintained according to requirements, and processes specimens. Must be able to problem solve issues involving collection equipment, and electronic equipment. Accessioning: Performs accessioning in Laboratory Information System with a high degree of accuracy. Must maintain specimen requirements by triaging incoming specimens. Reviews provider orders for all required elements and instructs providers on how to provide missing information. Accepts provider orders by phone and fax; sends patient results by fax. Must be able to use critical thinking and communication skills to solve problems concerning requisitions and incoming specimens. Communication: Provides information to technical staff through electronic communications regarding patient state, collection site, and resulting expectations to ensure results can be assessed accurately for interfering substances. Greets and identifies patients appropriately using Press-Ganey customer defined scripting. Explains venipuncture procedure fully and makes patient feel at ease. Time Management: Determines priority of tasks using available resources taking into consideration order priority, patient condition and ordering provider requests; determining what adjustments must be made when necessary. Client Services: Travels to offsite patient locations and couriers specimen collection supplies, used sharps containers, trash accumulated during collection, as well as blood and urine specimens. Records collection data at client site regarding patient interaction. Communicates with physician practices specimen collection, storage, and processing issues or concerns. Deliver compassionate, patient-centered care in alignment with Saratoga Hospital values Collaborate with interdisciplinary teams to support health, healing, and service excellence Perform clinical responsibilities with a focus on safety, quality, and efficiency Use hospital systems and tools to document care and support operations Continuously seek opportunities to improve processes and support patient and staff satisfaction Serve as a positive, professional representative of our hospital and community What You Bring High school graduate or GED required. Prior phlebotomy experience preferred. Valid New York State driver's license required. Must be at least 21 years of age and approved to drive Saratoga Hospital vehicles for shifts requiring travel for offsite specimen collection. Certification or eligible with a recognized board of registry recommended. Ability to organize and establish day-to-day priorities while utilizing critical thinking skills in all aspects of the job. Must be able to multitask while remaining professional, focused, composed and positive. Excellent customer service skills and must display integrity, friendliness and compassion. Must be able to establish an appropriate and effective rapport with others. Must be flexible to take initiative and embrace new opportunities to grow both personally and organizationally. Problem solving skills. Proficient with Microsoft Office products: Outlook, Word, Excel and PowerPoint. Strong organizational skills. Effective interpersonal skills. Ability to work as part of a team and independently. Strong communication and teamwork skills Commitment to providing patient-first, high-quality service Comfort working in a fast-paced, collaborative environment Why Saratoga Hospital A caring, community-focused culture rooted in teamwork and trust Supportive leadership that invests in your development and well-being Comprehensive benefits , including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide. (https://www.albanymed.org/wp-content/uploads/sites/2/2025/01/2025-Benefits-Guide_-Web-compressed-copy.pdf) Opportunities to grow within the Albany Med Health System Located in beautiful Saratoga Springs (https://www.discoversaratoga.org/) , known for its vibrant community, outdoor recreation, and cultural attractions Our Commitment We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If youre passionate about healthcare and community serviceeven if you dont meet every qualification listedwed still love to hear from you. How to Apply Click the apply button to submit your resume and complete our online application. Applications are reviewed on a rolling basisapply today and discover what makes Saratoga Hospital a special place to grow your career.

We're looking for an experienced Benefits Specialist to oversee the administration of employee benefit programs across four retail locations. This role is the primary point of contact for employees regarding benefits and ensures accurate administration, compliance, and a positive employee experience. • Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent experience., • 5+ years of progressive HR generalist experience., • Strong knowledge of HR practices, employment law, and employee relations., • Experience supporting employees throughout the full employee lifecycle., • Excellent interpersonal, communication, and conflict-resolution skills., • Strong organizational skills and attention to detail., • Ability to handle sensitive and confidential information with discretion., • Experience working in a fast-paced, evolving environment., • Administer medical, dental, vision, disability, life insurance, and 401(k) benefits., • Process enrollments, changes, qualifying life events, and terminations., • Coordinate new hire benefits orientation and annual open enrollment., • Partner with benefit brokers, carriers, and vendors on renewals and employee support., • Ensure compliance with ERISA, ACA, COBRA, HIPAA, and other applicable regulations., • Maintain benefit records, reporting, and Form 5500 documentation., • Support leave administration and assist with benefits-related reporting and audits., • Identify opportunities to improve benefits processes and employee experience. You'll have the opportunity to make a meaningful impact on the staff experience while helping shape the future of our organization. We value collaboration, continuous improvement, and creating a workplace where people can do their best work and grow their careers. Preferred Qualifications: • SHRM-CP, SHRM-SCP, PHR, or SPHR certification., • Experience supporting a growing organization., • Familiarity with HRIS platforms and people analytics., • Bachelor's degree in HR, Business, or a related field preferred., • 3+ years of benefits administration experience, preferably in a multi-location organization., • Strong knowledge of employee benefits, 401(k) administration, and benefits compliance., • Experience with HRIS/payroll systems and intermediate to advanced Excel skills., • Excellent communication, organization, and customer service skills., • Ability to maintain confidentiality and manage multiple priorities.

Grow with Netflix Customer Support Specialist and make a real impact in day-to-day operations. In this role, youll support the team with consistent work and clear follow-through, staying on schedule and working with care. Success comes from people who bring reliability, focus, and a willingness to learn Find stability, strong support, and a path to advancement.

Compensation Pay Range: $16.00 - $22.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS • Lead store team members in providing excellent customer service to retail and professional customers., • Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc), • Ensure telephone is answered according to company policy., • Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed., • Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger., • Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly., • Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store., • Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned., • Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy., • Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area., • All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Strong communication skills Ability to obtain RSS Certification Retail sales experience, preferably in auto parts Automotive systems and repair knowledge ASE Certification Fluency in multiple languages (Spanish is highly desired) O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: • Competitive Wages & Paid Time Off, • Stock Purchase Plan & 401k with Employer Contributions Starting Day One, • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA), • Team Member Health/Wellbeing Programs, • Tuition Educational Assistance Programs, • Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation, and position details.

Job DescriptionBenefits: • License reimbursement, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Training & development You May Be a Great Fit as an Acquisitions Specialist at Dione Ramsdill - State Farm Agent if: • Youre the person people call first when life goes sideways - calm, steady, and ready to help., • You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you., • Youre a natural relationship-builder who earns trust quickly and keeps it., • You listen first, then guide, making customers feel understood while confidently recommending solutions., • Youre motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.Location Address: Saratoga Springs, NY 12866 At Dione Ramsdill - State Farm Agent, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Key Responsibilities • Engage with prospective customers through calls, emails, and community outreach., • Develop and maintain a pipeline of potential new business opportunities., • Schedule and conduct follow-up interactions to support acquisition goals., • Collaborate with team members to coordinate outreach strategies., • Track activity and report progress toward established objectives., • Maintain compliance with office and regulatory procedures.Qualifications, • Strong communication and relationship-building skills., • Detail-oriented and organized, with the ability to manage multiple tasks., • Comfortable initiating contact and interacting with prospective customers., • Previous experience in marketing, outreach, or customer service preferred., • Must be able to obtain applicable state insurance licenses.

Job Description Evolutionary Ventures Inc. is a high-growth parent company bringing together three innovative, fast-paced sales organizations across alternative retail channels: • S&S InnoVisors – This highly-competitive enterprise has redefined what it means to be a broker across the convenience, travel-retail, and higher education channels. Using innovation, nurturing growth brands, and speed to market as our key pillars, we have set the standard for excellence in the broker industry. We offer renowned channel expertise and agile sales and marketing strategies to drive retail growth., • Evolution Revolution – Comprising a dynamic team of seasoned professionals, this team develops and directs the sales strategies for new/emerging brands, introducing brands to the world of small format and alternative retail. Serving as their sales leaders, we shepherd each emerging brand to build a profitable and sustainable business in these non-traditional channels., • All Snax – As a wholesale snack broker, our experienced All Snax team fills a gap in the market, connecting Direct-to-Store-Distributors with brand partners/manufacturers to service independent convenience stores across the country with a wide variety of CPG products. At Evolutionary Ventures, our people are the cornerstone of our success. We take pride in our culture built on enthusiasm, trust, and innovation. We strive to provide a collaborative and exciting work environment where each team member can grow in their expertise, find mentorship, and be empowered to thrive professionally and personally. Position Overview This position plays an integral role in the customer success and organizational strength of our company. The Accounts Receivable (A/R) & Customer Billing Specialist will focus on processing payment requests, follow up on payment status, request data, track and maintain retailer contracts files, A/R aging, and collections, apply and reconcile payments, data entry, and respond to our manufacturers’ needs. Qualified candidates will be organized, detail oriented, have impeccable verbal and written communication skills, a strong ability to multi-task, ability to work well in a close-knit team environment, an outgoing and friendly demeanor. This is a full-time position based out of the Corporate office in Malta, NY. Responsibilities: • Analyze monthly/quarterly reports from retailers and/or distributors to verify accurate manufacturer bills and confirm compliance with contracts using Microsoft Excel., • Process Retailer invoices to manufacturers and ensure timely payment., • Track and maintain retailer/manufacturer contracts in Microsoft Excel., • Support Customer/manufacturer onboarding by completing any new customer/vendor forms and gathering supporting documentation as required., • Respond in a timely and professional manner to various inquiries from manufacturers and retailers, • Consolidate Retailer reports for sales reporting as needed., • Maintain and update various process trackers, • Support manufacturer invoicing using QuickBooks., • Support in Cash Application – reconcile brokerage commissions and payments against manufacturer accounts, • Support and back up Order Processing team as needed., • Assist with related special projects as required., • Perform other duties as assigned by manager Qualifications: • Associate’s degree or equivalent college-level coursework, or one-year related experience and/or training, or equivalent combination of education and experience., • Proficiency in Excel is required (including advanced formula capability) and demonstrated experience, training, and/or coursework in Accounting Software (QuickBooks) and Microsoft Office Suite of products, • Demonstrated organizational, interpersonal, and communication skills (written and verbal), • High attention to detail and ability to summarize data for consumption by management, • Ability to manage multiple tasks and prioritize within time constraints, • Adaptable and quick to learn new processes and tools., • Self-directed, goal-oriented, and flexible; enjoy working in a fast-paced environment.

The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete

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Join our growing team as a PayPal Customer Support Specialist to assist customers with account inquiries and payment issues. Deliver outstanding service to customers and colleagues.

You'll see it in our commitment to our people, customers, and community. Provides support to customers and terminal operations by managing communications and coordinating service activities. Delivers accurate documentation and timely assistance to strengthen customer relationships and improve operat

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We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.

Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why work for us: Schedule - We offer flexible scheduling & opportunities for overtime Perks Discount

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management sk

As a Customer Service Representative - State Farm Agent Team Member with Thomas Rupert - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Process insurance claims and follow up with customers. Maintain accura

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