¿Eres empresa? Contrata customer success specialist candidatos en White Plains, NY
Review and analyze customer scorecards and service levels monthly, to identify and resolve any issues that may be negatively affecting our service levels and to avoid penalties. GENERAL SUMMARY Handle daily customer service functions for Chain, Wholesale, Distributor and Mass Merchandisers for th...
Up to $80K per year / Medical, dental & vision - As a Customer Support Specialist you'll: Work with customers to satisfy inquiries with one call resolution in mind; Review, monitor, engage and keep track of a high volume of customers per day; Handle both inbound and outbound service level calls i...
Up to $23 per hour / Medical, Dental & Vision / PTO / 401K match / 11:30a-8p CST schedule - As a Customer Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order...
Competitive salary & bonuses / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist you'll: Own user issues through various channels, such as phone, email, live chat, and social, from start to resolution; Use technical ability to master trading platforms, internal tools,...
Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients; Become a VERO product expert, always curious to discover how to best use the ...
Up to $60K per year / Healthcare benefits - As a Customer Support Specialist you'll: Handle internal and external customer questions and support tickets via email, Slack, and website chat, as well as other sources and see them through to completion in a timely manner; Effectively troubleshoot sys...
Up to $75K per year / Health insurance / PTO / 401K - Join Mon Ami as a Customer Support Specialist; Assist customers with inquiries, troubleshoot issues, and guide them through features; Collaborate with team to improve user experience and contribute to product development; Demonstrate empathy, ...
Up to $60K per year / Medical, dental, and vision / PTO / 401k - As a Customer Support Specialist you'll: Field support calls, chat, email, and other communications from users with software or hardware inquires; Track assigned support tickets; Solve problems using your knowledge of company system...
Competitive pay / Health, vision, & dental / 401k matching / PTO / Equipment provided - As a Claims Customer Experience Specialist you'll: Serve as the primary point of contact for customers, providing professional and compassionate assistance throughout the claims process via phone, email, and o...
Up to $27-hr / Generous Benefits and Perks - As a Customer Support Specialist, you'll: Improve customer service experience, create engaged customers, and facilitate organic growth; Own customer issues reported and see problems through to resolution; Research, diagnose, troubleshoot and identify s...
Competitive pay / Benefits - As a Customer Support Specialist you'll: Help support Heal. Customer Service / Fully Remote] - Anywhere in U. Respond to tickets; Track client payments; Host live onboarding and support calls over Zoom. ...
IT Program/Portfolio/Change Management experience preferably in financial services environment. Strong knowledge and Expertise in working with ServiceNow Strategic Portfolio Management – including Demand management, Program Management, JIRA. ...
Customer Service Representative. We are the only bag company to earn the Best Customer Service Award from the ISSA, (International Sanitary Supply Association. Proficient phone handling skills to deliver exceptional customer service. With over 40 years as a family-owned business, here at Aluf we ...
Are you looking to deploy, manage, and evolve Agile methodologies with a Web Development team? This technical project manager role is for you!. A successful Project Manager within this role will likely have the following skills and experience:. Experience with leveraging RACI or other techniques ...
Reporting to the Program Director or higher, the Senior Project Manager (SPM) provides senior-level leadership in planning, budgeting, and overall management of major capital projects and initiatives from conceptualization through design, bidding, construction, commissioning, and close out. Consu...
Up to $10k new client account credits. Up to $5k new account donation credits. ...
Our client, a boutique creative agency in White Plains NY, is in need of a talented Project/Account Manager to add to their team. The ideal candidate will have 3+ years experience in an ad or brand agency with client facing experience as well as a strong track record of keeping projects on schedu...
Case Manager, Medicaid Long Term Support Program. Through collaborative efforts the Case Manager will identify the medical and psycho-social needs of designated members, act as a proactive partner, and provide appropriate education, coordination of care and resource allocation. The Case Manager w...
Reporting directly to the Director, Project Management - Fixed Projects, this team member will work closely with valuable clients, essent Project Manager, Manager, Team Member, Management, Education. The Project Manager, Installations is the backbone of our ever-growing Projects team. ...
Customer Service Representative (CSR) at our fast-growing, established Customer Acquisition firm. Facilitate customer service and promotional campaigns by acquainting accounts with the latest customer service tactics. While we’re scaling quickly, we are on the hunt for a Customer Service Represen...
Minimum of 4+ years of relevant hands-on experience and/or as a Technical Project Manager with experience in one or more of the following areas: Manufacturing or Supply Chain (including Manufacturing Science (MSAT) and Technology, Operations/Production, Engineering, or related fields)* Experience...
The Project Manager role will support capital projects. Support the IT workstream and documents of projects (schedule, tasks, cost, changes / risks / issues) via IT PMO processes, procedures, and tools for assigned projects. Support the project with realistic resource plans for all phases of the ...
Responsibilities:• The account manager is responsible for day-to-day account management for clients with complex coverage needs, including coverage/policy questions, claims handling, and providing high customer service satisfaction. The ideal Commercial Insurance Account Manager candidate will po...
