HVAC Service Team Lead
12 days ago
Atlanta
Description HVAC Service Team Lead Atlanta GA (Remote) BGIS Integrated Technical Services (ITS) is seeking a skilled and motivated HVAC Service Team Lead to join our growing team in Atlanta GA (Remote) If youre a seasoned HVAC professional with leadership experience and a passion for delivering exceptional service this is your opportunity to make a meaningful impact with a global leader in facility management. Compensation & Benefits • Hourly Rate: $44.00/hour ($91520 annually based off 40 Hours work week), • On-Call Pay: $150 per scheduled on-call shift, • Overtime is authorized: with approval from the Supervisor., • Per diem: $55 per day and lodging will be provided for authorized out-of-town travel and service., • Paid Time Off: Start with 48 hours increasing to 168 hours with tenure, • Paid Holidays: 7 annually (New Years Day Memorial Day Independence Day Labor Day Thanksgiving Day after Thanksgiving Christmas), • $3500 cash bonus, • 40 additional hours of floating holidays, • Company Vehicle: Take-home option available, • Tech Tools: Company-issued cellphone and tablet, • Annual Boot Voucher: Stay equipped with the right gear, • Comprehensive Benefits: Health life and disability coverage, • Corporate Discounts: Exclusive perks through ADP, • Career Development: Ongoing technical training and certifications BGIS ITS is a service-driven organization built on a foundation of highly trained professional technicians. Formerly Millian Aire Enterprises we joined the BGIS group in 2022- a global leader in integrated facility management services. With over 500 commercial field technicians in the U.S. and more than 7000 globally we are committed to delivering exceptional customer experiences through continuous training support and career development. About the Role As the HVAC Service Team Lead youll support the Regional Service Manager in overseeing commercial HVAC operations across multiple client sites. Youll serve as the primary point of contact for escalations guide a team of technicians and ensure high-quality service delivery. This role combines hands-on technical work with leadership responsibilities contributing to business growth and operational excellence. Key Responsibilities Leadership & Operations • Lead and support a team of HVAC service technicians, • Act as the primary escalation contact for service issues, • Provide daily direction and technical guidance to team members, • Assist with dispatching and scheduling service and maintenance tasks, • Review completed service and repair invoices, • Contribute to process improvements and standard operating procedures, • Hybrid schedule: two days in-office for administrative duties and three days in the field supporting staff and conducting site visits. (ex. 5-day work week), • Maintain professional relationships with clients and internal teams, • Respond to service requests and resolve issues promptly, • Conduct monthly audits to ensure service quality and compliance, • Perform preventive and corrective maintenance across multiple facilities, • Install troubleshoot and repair HVAC systems ice machines and refrigeration units, • Respond to emergency service calls and routine maintenance requests, • Document work in service management systems and ensure compliance with safety and environmental standards, • 8 years of commercial HVAC and refrigeration experience, • 3 years in a supervisory or lead technician role, • Proven ability to manage teams conduct audits and ensure safety and quality compliance, • Experience with preventive maintenance diagnostics repairs and equipment changeouts, • EPA Universal Certification (required), • Valid HVAC Journeyman License (preferred), • Ability to climb ladders while carrying up to 30 lbs., • Lift up to 75 lbs. and work in confined spaces, • Frequent standing walking reaching bending and kneeling, • Consistent use of Personal Protective Equipment (PPE), • Valid drivers license, • Ability to pass drug background and driving record checks, • Meet enhanced security clearance requirements, • Proficiency in servicing installing and troubleshooting:, • Commercial HVAC systems, • Refrigeration systems and ice machines, • Chillers cooling towers water source heat pumps, • Building Automation Systems or Building Management Systems, • Strong customer service and communication skills, • Ability to work independently and manage time effectively, • Familiarity with light commercial equipment, • Career Growth: Tailored training certifications and advancement opportunities, • Supportive Culture: Collaborative team environment with robust resources Take the next step in your career and join a team that values your expertise and dedication. Apply now at Or email your resume to ___