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  • Front Desk Associate - FLUENT IN KOREAN & ENGLISH
    Front Desk Associate - FLUENT IN KOREAN & ENGLISH
    5 days ago
    Full-time
    Bayside, Queens

    We are seeking an energetic and organized Front Desk Associate FLUENT IN KOREAN & ENGLISH to be the welcoming face of our office. *Ideal schedule would be Monday to Friday 9:00am-5:00pm.* In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your positive attitude, strong organizational skills, and ability to multitask will help create a professional and friendly environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop office management skills while contributing to a dynamic team. Duties Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly Answer multi-line phone systems efficiently, directing calls with professionalism and courtesy Manage appointment scheduling and calendar coordination Handle data entry, filing, and document proofreading to maintain accurate records and correspondence. Assist with clerical duties including typing, photocopying, and organizing files for easy retrieval Provide excellent customer support by addressing inquiries via phone or email with clear communication and positive attitude Qualifications Proven office experience with strong computer literacy Bilingual abilities required Previous experience as a dental or medical receptionist or personal assistant is beneficial but not required Join our team as a Front Desk Associate where your enthusiasm and dedication will make a meaningful impact every day! This role offers valuable experience in office management while fostering a welcoming atmosphere for all visitors and staff. We are committed to supporting your growth through a positive work environment that values professionalism, efficiency, and excellent customer service. 함께 즐겁게 일할분 모십니다. Pay: $18.00 - $23.00 per hour Work Location: In person

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  • Front Desk Agent / Guest Service Agent (Full-Time / Flexible Schedule)
    Front Desk Agent / Guest Service Agent (Full-Time / Flexible Schedule)
    1 month ago
    Full-time
    Flushing, Queens

    Hotel Indigo Flushing – LaGuardia, an IHG Hotel Flushing, NY 11354 Pay: $21.00–$22.00 per hour (based on experience) Job Type: Full-Time Schedule: Flexible / Weekends & Holidays Required Work Location: In Person Job Summary Hotel Indigo Flushing is seeking energetic, service-oriented, and hospitality-driven Front Desk Agents / Guest Service Agents to join our Front Office team. As the first and last point of contact for guests, this role is essential in creating memorable experiences and delivering outstanding hospitality. The ideal candidate is personable, detail-oriented, and passionate about guest service. Key Responsibilities Guest Service & Front Desk Operations Greet and welcome guests with professionalism and genuine hospitality Perform check-in and check-out procedures efficiently and accurately Assist guests with reservations, room requests, and hotel information Provide recommendations for transportation, dining, and local attractions Handle guest concerns and service recovery professionally Maintain a clean, organized, and welcoming front desk environment Reservations & Communication Answer calls and respond to guest inquiries professionally Ensure reservation accuracy and guest profile completeness Coordinate with Housekeeping and Engineering to support guest needs Maintain clear communication during shift transitions Guest Engagement & Brand Standards Promote and support IHG One Rewards enrollment initiatives Recognize guest preferences and loyalty status Deliver service aligned with Hotel Indigo and IHG brand standards Support guest satisfaction and positive online reviews Qualifications Minimum 2 years hotel experience required Opera PMS experience preferred Strong communication and interpersonal skills Excellent customer service and problem-solving abilities Professional appearance and positive attitude Ability to work in a fast-paced hotel environment Flexible schedule including weekends and holidays Ability to commute to Flushing, NY required Benefits 401(k) Health Insurance Dental Insurance Vision Insurance Paid Time Off Employee Hotel Discounts Flexible Scheduling Career Growth Opportunities If you enjoy creating memorable guest experiences and want to grow your hospitality career with Hotel Indigo, we would love to meet you.

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