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  • Customer Service & Office Assistant
    Customer Service & Office Assistant
    2 days ago
    Full-time
    Newark

    Full job description Job Overview The Office Assistant / Customer Service Representative supports daily office and customer service operations within our rigid box manufacturing plant. This role is responsible for assisting with shipment processing, inventory data entry, and customer communication. The position will collaborate regularly with the Customer Service Manager to stay aligned on customer needs, shipment coordination, and operational updates while also supporting general administrative functions. Responsibilities Enter and maintain inventory data to generate accurate inventory reports Process and coordinate FedEx and UPS shipments, including preparing labels and tracking shipments Provide customer service by responding to emails and phone calls in a timely and professional manner Assist customers with order status, shipment tracking, and general inquiries Perform general administrative and clerical duties to support office operations Collaborate with the Customer Service Manager to ensure customer requests and operational needs are handled efficiently Experience Prior office experience, front desk operations, or administrative experience is preferred Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) Excellent organizational skills with the ability to multitask effectively Strong basic math skills and attention to detail Bilingual abilities are highly valued to serve diverse client needs Pay: $20.00 - $22.00 per hour Benefits: 401(k) Dental insurance Health insurance Vision insurance Work Location: In person

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  • Patient Services Representative
    Patient Services Representative
    2 months ago
    $20–$24 hourly
    Full-time
    Manhattan, New York

    Brian Herschorn, M.D. is a multi-specialty eye care practice that offers a wide range of services, including cataract surgery, diabetic eye care, eyelid surgery, BOTOX treatments, cosmetic facial plastic surgery, glaucoma diagnosis and treatment, and general eye care. Dr. Herschorn has been proudly serving the Manhattan and Brooklyn areas for over 30 years. POSITION TITLE: Patient Services Rep REPORTS TO: Front Desk Supervisor POSITION CLASSIFICATION: Nonexempt POSITION SUMMARY: Responsibilities include all front office functions including patient relations, appointment scheduling, telephone duties, patient registration, and insurance verification, handling medical records, filing, cashiering, and computer work. DUTIES INCLUDE BUT NOT LIMITED TO: • Work at the reception desk, answer phones, greet and communicate with patients and providers., • Scheduling, canceling, and rescheduling patient appointments and surgeries., • Checking in patients and properly documenting registration., • Insurance verification and verification of patient demographics., • Filing and retrieving medical records/files., • Copying and faxing duties., • Checking patients out, collecting co-pays and cash from patients, getting authorization on credit cards., • Entering charges, payments, and balancing the day in the computer., • Perform other duties as required., • Must read, understand, and adhere to all practice policies and procedures., • Qualifications:, • Knowledge of basic office equipment including copier, fax machine, and computer., • Skill in dealing with interpersonal issues and customer relations., • Ability to handle multiple priorities at once with minimal supervision and maximum accuracy., • Ability to comprehend and follow written and verbal instructions., • Ability to organize and communicate clearly., • Ability to maintain confidentiality of patient and employee information., • One to three years of experience is preferred in a medical office setting. Work Remotely: No Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid sick time Paid time off Retirement plan Vision insurance Work Location: In person

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