Quantitative Operations Analyst
2 days ago
New York
About Harbor.ai: Harbor.ai is an InsurTech startup aiming to revolutionize the enterprise insurance market. Our technology simplifies the process for insurance brokers to identify optimal coverage for their clients continuously, and this is just the beginning. Our mission is to revolutionize underwriting for better, faster, and smarter processes. As we pursue this goal, we are implementing a data-driven business model that fundamentally reshapes how insurance products are sold. Established in 2018, Harbor.ai is venture-backed and based in New York. This role is 100% on-site at our Corporate Headquarters in New York City. Basic Qualifications • Bachelor's degree in Mathematics, Statistics, Economics, Data Science, Computer Science, or related quantitative field, • 2+ years of experience in quantitative analysis, operations analytics, or data-driven program management, • Strong proficiency in SQL and at least one programming language (Python or R), • Demonstrated ability to translate business questions into analytical frameworks and actionable insights Preferred Qualifications • Experience in insurance operations, InsurTech, or FinTech analytics environments, • Familiarity with specialty insurance data structures, underwriting metrics, or pricing models, • Experience building operational dashboards, reporting systems, or data pipelines, • Background in process optimization or operational research methodologies, • Experience working with actuarial or underwriting teams Key Responsibilities Operational Analytics & Insights • Design and maintain operational metrics, dashboards, and reporting frameworks to monitor platform performance, carrier activity, and broker engagement, • Conduct deep-dive analyses on workflow efficiency, bottlenecks, and process optimization opportunities, • Partner with product, engineering, and business development teams to define success metrics for new initiatives, • Translate operational requirements into technical specifications for data infrastructure and reporting needs, • Identify opportunities to automate manual processes through data-driven workflows and business intelligence tools, • Document analytical methodologies, data definitions, and operational procedures, • Prepare quantitative assessments and operational reports for leadership and board presentations, • Support business planning through scenario modeling, forecasting, and sensitivity analysis, • Collaborate on data governance, quality controls, and operational standards Required Skills & Experience • 2+ years in quantitative operations, business analytics, or data-focused program management, • Strong SQL skills with ability to write complex queries, aggregations, and joins across multiple data sources, • Proficiency in Python or R for data manipulation, statistical analysis, and automation, • Experience with data visualization tools (Tableau, Looker, Mode, or similar), • Proven ability to translate ambiguous business problems into structured analytical approaches, • Excellence in stakeholder communication—ability to present technical findings to non-technical audiences, • Strong attention to detail and commitment to data accuracy Success Traits • Analytical rigor with strong quantitative reasoning and problem-solving skills, • Ownership mindset with exceptional follow-through on commitments, • Intellectual curiosity—asks probing questions and seeks to understand root causes, • Thrives in fast-paced, dynamic startup environments where priorities shift, • Professional maturity with sound judgment in ambiguous situations, • Comfortable navigating insurance industry data, terminology, and workflows, • Adaptable collaborator who works effectively across technical and business teams Please note that any emails from recruiters will be printed, then ceremoniously disposed of. Working with Harbor.ai Harbor is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to Individual pay is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base salary only, and do not include bonus, equity or sales incentives, if applicable. Harbor is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Harbor, its employees, and others as required or permitted by law. Additionally, Harbor.ai participates in the E-Verify program in certain locations, as required by law. Harbor is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at