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  • Shift Leader
    Shift Leader
    hace 14 horas
    $18–$24 por hora
    Jornada completa
    Bala Cynwyd

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passion ate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Medical, dental, and vision insurance to keep you healthy and thriving, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals — because we believe in enjoying what we serve, • Growth opportunities at every level — we invest in developing leaders from within, • More on the way! At NAYA, you'll find more than a job — you'll find a community that values you, supports your goals, and celebrates your success. How You'll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You'll Do Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills & Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

    Inscripción fácil
  • Cook
    Cook
    hace 23 horas
    $21.54 por hora
    Jornada completa
    Philadelphia

    Who We Are On the Go has elevated the dining and retail experience for travelers by bringing together world-class hospitality, award-winning dining concepts, and forward-thinking technology. With more than 300 unique dining and retail locations across North America’s busiest airports, we’re fueled by a passion for creating exceptional guest experiences—made possible every day by our incredible Crewmembers. At On the Go, people truly come first. We invest in our teams, and foster growth in an exciting, fast-paced environment where everyone can shine. How We Do Business How we work is just as meaningful as what we accomplish. Our Values—Care, Continuous Improvement, Quality, and Teamwork—guide the way we show up for our guests and for each other. We’re committed to fostering an inclusive, safe, and uplifting workplace where people feel respected, empowered, and encouraged to bring their full selves to work. Why This Job Is a Big Deal! This role requires the ability to consistently prepare food to precise temperature, portion, and plating standards, while working with urgency and upholding strict cleanliness and sanitation protocols. OTG leaders work closely with cooks to ensure clarity around expectations and goals, while actively supporting skill development and career progression. In this Role you will… Prepare menu items for respective stations, ensuring all ingredients are prepped, portioned, and accessible for smooth service. Follow and adhere to OTG specifications and restaurant directions, controlling the quality of all food items prepared and served. Maintain organization, cleanliness, and sanitation of work areas and equipment, ensuring compliance with health and safety regulations. Operate all kitchen equipment efficiently and safely, including knives, stoves, ovens, broilers, slicers, steamers, and kettles. Ensure uniform and personal appearance are clean and professional, reflecting the standards of OTG. Develop and maintain positive working relationships with team members, fostering a collaborative environment focused on guest satisfaction. Assist in training new kitchen staff in procedures, safety protocols, and food preparation techniques. Monitor inventory levels of ingredients and supplies, notifying management of any shortages to ensure uninterrupted service. Respond promptly to guest inquiries and feedback during service, ensuring a high level of guest satisfaction. Engage in continuous learning and development of culinary skills to enhance personal and team performance. Perform other duties as assigned by the leadership team. Qualifications and Requirements Must be at least 18 years of age. Must possess exceptional written and verbal communication skills in English. 2+ years of culinary experience in a high-volume, full service or multi-unit environment preferred. Experience working in a variety of stations; meat, fish, pizza, pasta, garde manger etc. Must successfully obtain SERV Safe certification or equivalent within 30 days of being hired, offered by OTG. Knowledge of cooking techniques, safety, and sanitation. Able to lift 35 lbs. or more. Equal Opportunity Employer We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

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    Inscripción fácil
  • Shift Leader
    Shift Leader
    hace 4 días
    $18–$24 por hora
    Jornada completa
    Conshohocken

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passion ate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Medical, dental, and vision insurance to keep you healthy and thriving, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals — because we believe in enjoying what we serve, • Growth opportunities at every level — we invest in developing leaders from within, • More on the way! At NAYA, you'll find more than a job — you'll find a community that values you, supports your goals, and celebrates your success. How You'll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You'll Do Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills & Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

    Inscripción fácil
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