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Job Description Powerhouse Arts is a not-for-profit organization committed to creative expression. Housed in a purpose-built-facility in Brooklyn, the organization hosts an extended network of art and fabrication professionals and educators who work together to co-create and share artistic practices vital to the well-being of artists and the communities to which they serve. Our new facilities house fabrication services, production services, production spaces, and member workshops for artisans. In 2025, PHA expects to welcome in thousands of patrons as the building becomes a center for art and performance. Over the next few years, PHA will see growth and expansion in all areas of business and an increased focus on revenue generation. Powerhouse Arts is seeking a highly skilled Fabrication & Installation Specialist to join the Public Art department. Reporting to the Director of Public Art, the Fabrication & Installation Specialist will work collaboratively with the Public Art team to fabricate artwork of all types and sizes at public squares, galleries, museums, parks, and building commons. Responsibilities: • Artwork fabrication, in-shop and on-site, corresponding to specialty, • Assemble, troubleshoot, and stage artwork, • Coordinate with team members to ensure that fabrication and installations are completed on schedule, • Pack, handle, install, deinstall, clean, and document artwork and equipment, • Prepare, clean, and organize shops, work areas, and exhibition sites, • Load and unload vehicles, • Travel to exhibition sites, • Conduct equipment and materials procurement research and occasional errands, • Complete timesheets, project logs, and special training as needed, • Adhere to safety protocols and regulations to ensure a safe working environment for yourself and others, • Execute any of the above tasks outdoors, as needed If 80% of what you read fits you, or if you are not professionally trained in formal ways but have the skills needed for the job, please apply. • 2-years fabrication and shop experience in welding and carpentry, • Experience using any kind of lift (forklift, scissor-lift, boom-lift, etc.), • Works well in teams and independently, • Patient with the artistic process of discovery, • Work on tall ladders, scaffolding, and lifts, with proper safety training and equipment, • Maneuver large and heavy objects with proper assistance and proper tools, • Safely lift a 50-pound tote-bin without assistance, • Visit sites and buildings that have stairs Compensation & Benefits: Salary range is $55,000- $65,000 and commensurate with experience. Benefits include health insurance, an employer-sponsored retirement plan, generous paid vacation, and a Citibike membership. Some weekend and evening hours will be requested where needed during special projects. Powerhouse Arts is an equal opportunity employer. Applicants receive consideration without regard to race, age, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or any other basis prohibited by law. Powerhouse is committed to promoting a diverse and inclusive workplace and recognize the positive value of diversity. For more information, visit

Job Description • We are hiring immediately for a full time SENIOR COOK position., • Location: St Ignatius Loyola - 48 East 84th Street, New York, NY 10028 Note: online applications accepted only., • Schedule: Full time schedule. Monday - Friday, hours may vary. More details upon interview., • Pay Range: $20.00 per hour to $22.00 per hour. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1459302. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Founded in 1969, CulinArt manages more than 250 dining facilities for corporations, law and financial services firms, independent schools, colleges and universities, graduate schools, long-term care facilities and a variety of events & entertainment destinations across the country. Our mission is to be the industry leader in providing the highest quality dining service to our clients and guests while striving to provide maximum career opportunities for all of our team members. Our success lies in our ability not merely to adapt but to revitalize and transform our services continually, pioneering the cutting-edge and unconventional. CulinArt’s extremely diverse clientele, that includes many Fortune 500 businesses and esteemed educational institutions, affords great opportunities for career-advancing within the company across multiple industry segments and geographic regions. Job Summary Summary: Prepares food to ensure it is nutritious and properly flavored in accordance with applicable federal, state, local and company standards, guidelines and regulations. Essential Duties and Responsibilities: • May oversee the cooking activities of food service associates as assigned by Food Service Director., • Prepares various entrees and menu items following established recipes., • Operates and cleans equipment after each use. Performs scheduled routine cleaning., • Stores, labels and dates food items according to policy. Helps maintain organized storage of dry goods and refrigerated and frozen products., • Follows HACCP guidelines to ensure quality and safety of food supply., • Complies with federal, state and local health and sanitation regulations and department sanitation procedures., • Assists Food Service Director in maintaining accurate daily production records and completes all required documentation, reports, and logs as assigned., • Assists in the cross training of employees. Both full-time and part-time positions offer the following benefits to associates: • Retirement Plan, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Medical, • Dental, • Vision, • Life Insurance/AD, • Disability Insurance, • Commuter Benefits, • Employee Assistance Program About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. CulinArt maintains a drug-free workplace. Req ID:1459302 CulinArt Sector We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Job Description Recreation Specialist PRIMARY FUNCTION/PURPOSE: The Recreation Specialist is responsible for planning, organizing, and conducting recreational activities for clients and their children in the temporary shelter. This individual is responsible for working with clients at our location in New York City, NY. MINIMUM QUALIFICATIONS: • High School Diploma (or GED) is required, • Must successfully complete the 2 hour Mandated Reporter training course (Can be completed upon hire), • At least 6 months of relevant work experience is required, • Must be able to work evenings and weekends when necessary, • Must have excellent interpersonal skills and an outgoing / cheerful disposition, • Excellent written and verbal communication skills, • Must be computer literate in Microsoft-Office PRIMARY RESPONSIBILITIES: • Act as a liaison between the site and community-based recreational resources, • Develop, coordinate, and facilitate activities for families in the temporary shelter, including but not limited to homemaking, healthy eating, shopping on a budget, financial empowerment, etc., • Develop linkages with external recreational programs and facilities, • Organize trips for the clients and their children, • Plan and organize special facility events, • Coordinate attendance for holiday celebrations offered in the community and by DHS, • Work with community providers/institutions in the development of recreational opportunities for clients, (i.e., Big Buddy programs, PAL, Big Brothers/Big Sisters), students, and others, • Maintain contact with museums, theaters, sports teams, and other cultural programs and activities to facilitate awareness and attendance of special events for clients, • Escort families to all events to ensure a safe and structured environment for all in attendance, • Organize and coordinate parent/escort volunteer groups, • Manage time effectively and coordinate program activities accordingly, • Coordinate transportation services to and from all special events with CCS, DHS, and/or others as needed, • Maintain and submit logs of all activities (completed and upcoming), • Other assignments and tasks may be added at the discretion of the Program Director, • Assist in identifying housing resources and leads for families in shelter OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world's most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. The Durst Organization is seeking one (1) Handyperson for SVEN, our residential property located in Long Island City, Queens. Handyperson candidate will be responsible for maintenance support in the apartment community and be accountable for helping the company deliver on our resident commitments of exceptional move-in, residential satisfaction, express service, and personal attention. Candidate will also serve as a member of the Emergency Response Team and assist with fire, non-fire, medical, and/or other building related emergencies. The shift and schedule for this position will be: Friday-Sunday from 11:00am-7:30pm and Monday-Tuesday from 3:00pm-11:30pm (Days off Wednesday and Thursday) Salary: $32.6008 per hour Responsibilities: • General maintenance, orderliness, and cleanliness to ensure the facilities and equipment in the building and resident's apartments are in good working order at all times, • Executes daily routine work orders and escalates issues upward as necessary, • Builds and repairs cabinets, counters, closets, and other carpentry as needed, • Making minor electric repairs (switches, receptacles, light fixtures, etc.), • Plastering and painting as needed on small and large scales, • Minor plumbing including but not limited to repairing leaks, minor pipe replacements, appliance repairs (washers/dryers, refrigerators, etc.), • Repairs entrance and internal doors, locks, hinges, create keys and other operable hardware, • Snow removal and perimeter maintenance as required, • In a safe manner, start up, maintain, repair and shut down of building-wide equipment, • Perform basic mechanical, plumbing, electrical and HVAC work, • Service and perform daily and weekly maintenance on boiler, • Performs and records preventive and predictive maintenance on all MEP equipment and systems, • Observes/evaluates corrective maintenance or repair on equipment, • Perform apartment inspections prior to and upon resident move out to verify apartment condition and determine necessary repairs, • On-call availability for emergencies and projects as assigned by the Property Manager / General Manager, • Perform and support the monthly or periodic inspections of building systems, i.e., HVAC, electrical distribution, structural, vertical transportation, roofs, and parapets. Complete required logs and prepare a detailed report of discrepancies and report up the chain of command, • Maintains all fire protection and security systems including required preventative maintenance, inspections, and documentation, • Inspect and test all emergency equipment as required to ensure compliance, • Request materials, tools, and supplies as needed, • Ensures highly efficient safety program, with emphasis on awareness, discipline, and compliance. Overall safety program to conform to OSHA standards, applicable building safety manual, and other safety venues as deemed appropriate, • Practice proper PPE compliance and maintain a safe working record and environment, • Maintain overall cleanliness and appearance of mechanical rooms and note repairs are noted and completed on a timely basis, • Manages spare and critical parts room inventory for MEP systems and appliances, • Represent the TDO brand and always communicate with building residents in a professional manner while maintaining a high level of customer service, • Emergency Response Team (Fire Brigade) – will assist and respond, as needed during a fire, non-fire, and medical, and/or other building related emergency events under the direction of the Lobby Concierge (Incident Commander), • Locate, communicate and control small fires, • Knock on all tenant doors to inform residents of the emergency event and initiate relocation/evacuation as instructed by the Incident Commander., • Visually account for residents in amenity or public spaces and inform or emergency event, • High school diploma or equivalency preferred. Technical background from university or vocational source, • Minimum 3 to 5 years' experience in a maintenance department or facility, • Certification with FDNY as Fire Safety Director (FSD) (preferred), • OSHA 10 hour certificate of completion and Local 32BJ Training School courses (where course applies to residential operations and emergency response), • Local 32 BJ handyperson course a plus, • Knowledge of electrical, plumbing, mechanical, and carpentry trades. Must be able to operate tools and equipment related to facility maintenance, • Knowledgeable in the use of Microsoft Outlook, Word, Excel and PowerPoint, • Strong customer service, communication, and interpersonal skills required, • Must have professional disposition and display willingness to assist residents with building maintenance requests / complete service requests, • Ability to resolve problems and adhere to safety guidelines, • Experience interacting with residents, • Dependable and reliable, • Experience in the use of Building Link and Log Check a plus, • Familiar with appliance troubleshooting and repairs, • Team player The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of this job, employee required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must lift and move up to 50lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate. The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment – Notice of Rights (EEO is the Law). We seek individuals who exemplify The Durst Organization's mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations. The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants' lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server. Residents of California California Applicant Privacy Policy THIS SITE AND THE CONTENT ARE PROVIDED '"AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE DURST ORGANIZATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, HABITABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE DURST ORGANIZATION DOES NOT REPRESENT OR WARRANT THAT THE CONTENT CONTAINED ON THE SITE WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, OR RELIABLE, OR THAT RECEIPT OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. THE DURST ORGANIZATION DOES NOT UNDERTAKE TO CORRECT DEFECTS IN THE CONTENT, OR TO ENSURE THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Job Description Job Title: Service Engineer L2 Location: Tekscape Office, NYC Travel Required: As needed to client sites in Tri-state area. FLSA: Exempt, Full Time Salary: 65-75K Reports to: Director of Support Services About Tekscape: Tekscape is a recognized managed IT services company since 2007, headquartered in New York City. We operate via two physical locations in the United States. Based on our engineers’ advanced technical knowledge and by leveraging our strategic relationships with the world’s leading cloud providers, Tekscape excels at supporting companies globally with information technology solutions. We work in a collaborative environment that fosters and rewards innovation. Tekscape services include managed IT, managed security services, cloud computing, compliance, and collaboration. Job Summary: The Service Engineer L2 provides the resource coordinator assistance in the acknowledgment, classification, and assignment of client tickets. The Service Engineer L2 is the first line of defense as well as an escalation point for Service Engineer L1 resources to assist either remotely or onsite at customer facilities handling customer requests, problems and/or incidents. Service Engineer L2 will assist with desktop, network and systems issues coming from tickets created via alerts, email, or phone calls. The Service Engineer L2 will also be the onsite resource to fulfill regularly scheduled onsite support commitments to various clients. Responsibilities: • Assist the resource coordinator in ensuring engineers are prioritizing and following up on the ticket queues regularly., • Resolve support cases and work orders associated with end-user issues, physical and cloud infrastructure, and project related tasks., • Escalation point for Service Engineer L1 items that are not able to be closed., • Provide accurate, comprehensive notes on work performed to account for time spent with customers., • Responsible for routinely recording ticket time accurately and updating ticket progress regularly in accordance with engineer policies., • Perform basic hardware troubleshooting on desktop/laptops, printers, mobile devices, rackmount servers., • Provide end-user software support on common productivity technologies such as Microsoft Office Suite, Microsoft Teams, SharePoint Online, OneDrive, and QuickBooks., • Support and troubleshoot common mail platforms and security systems such as Microsoft Exchange, Google Workspace, Proofpoint Essentials and Mimecast., • Triage with external vendors and manage the process to assist customers on systems, software, or network related issues., • Execute basic system maintenance including software and operating system patching, software version upgrades and critical patch applications., • Provide intermediate support of Active Directory such as add/remove users, password resets, Group Policy application, task scheduling., • Deliver high-level consultation on information security fundamentals such as good password hygiene practices, multi-factor authentication recommendations and social engineering defense., • Interface with common technology support tools such as Remote Monitoring and Management (RMM), Mobile Device/Mobile Application Management, Anti-Virus/Anti-Malware., • Participate in after-hours client projects including cloud migrations/conversions, major upgrades, office relocations, and hardware refreshes., • Apply intermediate understanding of network principles such as DNS, DHCP, TCP/IP., • Deployed to client sites as needed to solve client issues., • Provide onsite support coverage as needed for clients with regularly scheduled onsite support., • Provide ad-hoc and temporary onsite support coverage tickets., • Provide end-user account and end-user endpoint troubleshooting and support., • Experience supporting desktop and laptop hardware., • Experience in supporting server hardware., • Experiencing in installation and removal of data closet and server room equipment such as, but not limited to, • Servers, • Firewalls, • Routers, • Switched, • Uninterruptable Power Supplies ('UPS') Devices, • Endpoint VOIP Devices, • Strong troubleshooting skills and abilities., • Advanced knowledge of Microsoft Office suite., • Advanced understanding of e-mail and spam technologies, and how messaging flows through these systems., • Intermediate understanding of cyber-security concepts and technologies like Multi-Factor Authentication (MFA), Anti-virus/Anti-malware, Software Firewall, Web-filtering and social engineering., • Experience with management of end-user domain accounts and mailboxes., • Ability to complete workstations and laptops following build guidelines and checklists., • Familiarity with file system support including permissions, sharing, backups and restores., • Strong documentation and communication skills, • Experience with PSA/Ticketing systems to track ticket closure and time spent on tickets., • Understanding of the ConnectWise PSA and ability to manage and administer the PSA backend infrastructure and settings., • Participate in after-hours on-call rotation for technical services support/Help Desk. Preferred Skills • Experience in other Managed Service Provider environments is preferred but not required., • Experience with troubleshooting and remediation of workstation and laptop hardware, • Experience with management of Active Directory accounts/groups/objects, • Experience troubleshooting Microsoft Office Suite Products, • Experience with management and troubleshooting of end-user email issues and mailboxes., • Office 365, • Experience with the management and troubleshooting of end-user mobile device issues., • Experience with Public (Azure) and Private Cloud environments., • Experience with Cisco and Meraki networking. Education and Personal Skills: • Minimum of 3 years plus experience with maintaining, troubleshooting, and supporting of end-user technology, mobile devices, and applications., • Desire and ability to motivate oneself and quickly develop new skills., • Excellent written and verbal communication skills applicable to a customer service role, • Excellent planning and organizational skills, as well as sound independent judgment, • Able to travel for business and work beyond normal business hours when necessary., • Able to lift and transport moderately heavy equipment such as computers, power supplies and servers more than 50lbs., • Client satisfaction rate of 90%+, • Annual KPI of 1700 engineering hours (142 Monthly), • Service Ticket & Time Compliance Policy adherence of 95%+ Tekscape employees enjoy the following benefits: • Excellent Benefits (including medical, dental, vision, life insurance, HSA/FSA, • Paid Parental Leave (NYS Paid Family Leave), • 401(k) plan with matching company contribution, • Vacation/ Paid Time Off / Sick Leave, • Professional Development Programs, • Commuter benefits through ConnectYourCare, • Employee Referral Programs, • Fitness/Wellness Perks through Justworks, • Corporate-Branded Swag & MORE We are an Equal Opportunity Employer that truly believes in the benefits of diversity! Tekscape engages all employees proactively in all aspects of the business to provide them with experience and exposure to a wide range of IT environments and technologies, allowing for a diverse, creative, and thoughtful development of their skills and knowledge. Powered by JazzHR Pfn4xTV8vh

Job Description ABOUT US New York Edge is the largest provider of after-school and summer camp programs in New York City public schools. Each year, programs in academics, including STEM, the arts, sports and wellness, and college access, help 40,000 students develop leadership skills and succeed in school. Working parents count on our programs to provide safe and enriching environments for their children. Summary: Esports Specialists provide targeted, skill and age-appropriate instruction, coaching, and mentorship in New York Edge’s after-school programs, with a focus on esports. They lead New York Edge's Esports Model, in alignment with the Sports & Wellness Department, to foster a safe and inclusive environment for youth to develop their gaming and strategic thinking skills. Esports Specialists organize and facilitate esports programming at their site, guiding students in responsible gaming practices, teamwork, and strategic skills that extend beyond the screen. They participate in esports-specific professional development training and use the Esports Curriculum throughout the school year to design and implement engaging, skill-building activities. Additionally, Esports Specialists prepare students for participation in organization-wide tournaments and leagues, modeling professionalism, sportsmanship, and positive digital citizenship. They cultivate an atmosphere of fun and learning, while maintaining professional boundaries and acting as role models for New York Edge participants. Work Schedule: 9-15 hours per week. Monday through Friday -- 2:30 pm - 5:30 pm Essential Job Functions: * Motivate students to engage actively in daily esports activities and skill development. * Ensure daily activity lesson plans and projects are structured, age-appropriate, and have clear learning goals, based on the esports and digital wellness guide. * Communicate regularly with the Program Director and the Sports and Wellness Department regarding program schedules, leagues, tournaments, and special events. * Encourage and prepare students to participate in organization-wide esports activities and competitions. * Establish and enforce rules for behavior and procedures to maintain order and focus among students. * Organize, lead, and promote interest in various esports genres, such as strategy, team-based, and solo-player games, along with exercises in reaction time and critical thinking. * Explain gaming strategies, techniques, and safety procedures, and demonstrate responsible gaming practices. * Enforce digital safety rules and regulations governing esports activities and the proper use of equipment. * Establish clear objectives for all lessons, units, and projects, and communicate those objectives to students. * Prepare and set up facilities and equipment for group esports activities. * Greet new participants, introduce them to team dynamics, explain gaming etiquette and rules, and encourage active participation. * Evaluate activities to ensure they are engaging and achieving the desired educational and developmental outcomes. * Adapt teaching methods and materials to cater to students' varying skill levels and interests. * Promote and support the progressive development of each student's gaming and teamwork skills. * Emphasize positive character development, including respect, teamwork, and perseverance. * Provide homework support during Academic hour as needed. * Adapt each esports activity to ensure safe and responsible gaming in the provided space. Required skills: * Must be knowledgeable and skilled in esports, with experience teaching and mentoring youth in a structured setting. * Prior experience teaching and instructing youth preferred. * Ability to follow a curriculum and adapt it for different skill levels. * Demonstrated responsibility, reliability, and punctuality. * Excellent communication and interpersonal skills are essential. * May be required to walk up and down stairs. * May have to lift or move objects/materials as needed. * Work is performed mostly within a New York City Public School but may be required to interact with the community at-large during trips or events. Qualifications: * High School Diploma or Equivalent required; some college preferred. * A minimum of one year of work-related skill, knowledge, or experience is required. * A minimum of one year of teaching experience is required. * Must have passion for New York Edge's mission and demonstrated interest in education and youth development. * Candidates qualified to lead instruction in more than one activity are also preferred. To apply, please visit newyorkedge.org/careers The Esports Specialist will be required to report to the school building and interact with staff, students, parents, and school administration. At the time of offer and acceptance, the job requires safety and security clearances through the Department of Education and Department of Health. New York Edge is an Equal Opportunity/Affirmative Action Employer Disclaimer: The statements herein are intended to describe the general nature and level of work the employee performs in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Lobby Host. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more… The Lobby Host is responsible for welcoming and assisting in setting the tone for a guest’s experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as a switchboard relief and providing luggage assistance; assisting with valet parking and summoning cabs. Benefits • Medical, Dental, Vision, • 401K - after one year, • Always treat guests with courtesy and respect in a variety of situations., • Honesty & Integrity., • Connects with guests on a daily basis, provides exceptional customer service and creates memorable experiences., • Responds to guest complaints promptly and professionally., • Reports guest concerns or comments to the Front Desk Supervisor/Duty Manager., • Establishes and develops long term customer relationships providing value and profitability., • Enhances our guests’ stay by creating an inviting atmosphere., • Coordinates and multi-tasks job duties in an active environment., • Assists with summoning the third-party valet service to park guests’ vehicles., • Assists with summoning cabs for guests and clients., • Maintains eye contact with guests., • Usage of Guest’s name during conversation., • Always greets guests in a friendly manner., • Speaks in clear and discreet sentences., • Positions self at the main entrance to open and hold the door for all guests entering and leaving the building., • Opens vehicle doors and greet guests., • Assists guests with kiosk check-in., • Enters information such as arrival alerts and messages., • Corrects inaccuracies and discrepancies on guest accounts., • Posts charges to guest accounts., • Completes daily high balance checks., • Checks groups and tours in and out., • Confidently sells the hotel to prospective guests by showing familiarity with guest rooms, facilities and amenities., • Assist arriving guests with luggage upon entering and exiting the building., • Escort guests to their room and handles luggage., • Secure and stores luggage for guests., • Retrieve luggage for departing guests., • Escort guests to their room with luggage., • Familiarize guests with in-room facilities, TV, Thermostat, lighting, and features in the room., • Conduct guest’s orientation of outlets, fitness center, general area attractions, etc., • Maintains good posture when interacting and greeting guests., • Assists and coordinates with Front Desk for any special requests., • Familiarizes themselves with all VIPs and Arrivals, • General Store maintenance., • Conduct sales within the General Store., • Understand the product within the General Store and have the ability to speak to the product., • Reports any guest concerns or comments to the Director of Front Office and Front Office Managers/ Supervisor(s), • Provides Concierge services to guests., • Investigates guest charges to resolve guest complaints., • Checks messages and mail., • Books guest reservations for individuals via telephone, walk-in, email or fax from within the hotel in accordance with hotel standards and reservations scripts., • Up-sell rooms where possible according to established procedures to maximize revenues., • Assists with guest luggage to and from the room when needed., • Deliver packages (mail, faxes etc.) to guest room when needed., • Assists in calling and retrieving cabs for guests upon request., • Balance cash daily., • Deposit received cash in safe and return personal and/ or individual floating bank to issued safety deposit box., • Ensure all billing and paperwork is done in accordance with Accounting standards., • Accept advance deposits for guests and posts the advance to guests’ accounts., • Minimum of Hospitality, Retail or Services related industries experience preferred, • Must be able to stand for periods of time (Up to 6 hours), • Efficient in Computer and Typing Skills.

Job Description About the role: PBS Facility Service is in search of a Director of Concierge. This pivotal role entails overseeing and guiding a team of doorman supervisors, ensuring the delivery of top-tier services to our clients. We are seeking an individual with exceptional leadership skills, a knack for making strategic decisions, and a passion for creative problem-solving. The Director of Concierge will play a crucial role in training and retraining team members as necessary, fostering a cohesive team culture, and guaranteeing the attainment of daily and weekly performance benchmarks, with a strong emphasis on customer management. What you will do: Leadership & Team Management: * Lead the team of doorman supervisors, fostering a culture of excellence and teamwork. * Set departmental goals and expectations for all teams, ensuring a consistent, high-quality service delivery. * Ensure that all teams are well-trained, knowledgeable, and equipped to handle various responsibilities and requests. Operational Efficiency: * Streamline front-of-house operations to ensure smooth guest and resident transitions, timely responses, and efficient task completion. * Devise and implement strategies to refine the concierge and doorman services, optimizing resource allocation and service processes. Scheduling & Staffing: * Manage the rostering and scheduling of doormen, concierge professionals, and doorman supervisors, ensuring optimal staffing levels across all shifts. * Develop and monitor performance metrics for all teams to ensure continuous improvement and client satisfaction. Client Liaison & Collaboration: * Build and maintain strong relationships with facility managers and clients, understanding their unique needs and preferences, and tailoring services accordingly. * Foster close collaboration with maintenance, and other relevant departments to ensure seamless and integrated service delivery. Training & Development: * Implement regular training initiatives for all teams, ensuring they are updated with the latest company protocols, industry standards, and service etiquette. * Design and execute a robust training program to ensure that the combined team is knowledgeable, professional, and equipped to handle a wide range of requests. Budgeting & Reporting: * Oversee the concierge and doorman services department's budget, ensuring cost-effective and efficient operations. * Prepare and present regular performance and incident reports to senior management, showcasing improvements and areas of excellence. Complaint Resolution & Feedback: * Address and resolve any grievances or feedback from property management, residents, visitors, and guests in a timely and professional manner. * Implement systems for gathering feedback from building occupants and use this information to refine and enhance the combined front desk services. What you need to be successful: * Bachelor’s degree in hospitality management, or a related field preferred. * Proven experience in both doorman and concierge management roles, with a strong track record of leadership and service excellence. * Excellent communication and interpersonal skills. * Strong problem-solving abilities and the capacity to handle challenging situations with professionalism. * A commitment to continuous improvement and exceeding client expectations. Join our team and play a vital role in delivering outstanding front-of-house services that elevate our clients' facilities and enhance the overall experience for residents, visitors, and employees. Company DescriptionIf your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock. We’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance. Let’s get acquainted.If your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock.\r\n\r\nWe’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance.\r\n\r\nLet’s get acquainted.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Guest Service Coordinator. Are you someone whoispassionateaboutpeople,drivenby purpose, andcleverin your approach? If so keep on reading!! Here atArlowe strive to create a sense of awe that leaves those we touch wanting more”….. Responsible for welcoming and assisting in setting the tone for a guest’s experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as a switchboard relief and providing luggage assistance; assisting with valet parking and summoning cabs. RESONSIBILITIES AND AUTHORITIES: * Always treat guests with courtesy and respect in a variety of situations * Honesty & Integrity * Connects with guests on a daily basis, provides exceptional customer service and creates memorable experiences * Responds to guest complaints promptly and professionally. * Reports guest concerns or comments to the Front Desk Supervisor/Duty Manager * Establishes and develops long term customer relationships providing value and profitability * Enhances our guests’ stay by creating an inviting atmosphere * Coordinates and multi-tasks job duties in an active environment * Assists with summoning the third-party valet service to park guests’ vehicles. * Assists with summoning cabs for guests and clients. * Maintains eye contact with guests * Usage of Guests name during conversation SPECIFIC DUTIES Greeting and Welcoming Guests * Always greets guests in a friendly manner. * Speaks in clear and discreet sentences. * Positions self at the main entrance to open and hold the door for all guests entering and leaving the building. * Opens vehicle doors and greet guests. * Uses the guest’s name whenever possible and maintains a professional demeanour at all times. Check In and Out Services * Assists guests with kiosk check-in. * Enters information such as arrival alerts and messages. * Corrects inaccuracies and discrepancies on guest accounts. * Posts charges to guest accounts. * Completes daily high balance checks. * Checks groups and tours in and out. * Confidently sells the hotel to prospective guests by showing familiarity with guest rooms, facilities and amenities. * Updates all guest profiles with correct billing information, preferences, special requests, etc. Luggage Assistance * Assist arriving guests with luggage upon entering and exiting the building. * Escort guests to their room and handles luggage. * Secure and stores luggage for guests. * Retrieve luggage for departing guests. * Lifts luggage and uses bell carts to assist guests. Arrivals and Room Moves * Escort guests to their room with luggage. * Familiarize guests with in-room facilities, TV, Thermostat, lighting, and features in the room. * Conduct guest’s orientation of outlets, fitness centre, general area attractions, etc. * Coordinate with Front Desk in regard to room moves. Guest Interaction * Maintains good posture when interacting and greeting guests. * Assists and coordinates with Front Desk for any special requests. * Familiarizes themselves with all VIPs and Arrivals * Assists with guest requests, errands, deliveries, etc. General Store * General Store maintenance * Conduct sales within the General Store * Understand the product within the General Store and have the ability to speak to the product * Report inventory monthly on all stock/product Guest Services Responsibilities * Reports any guest concerns or comments to the Director of Front Office and Front Office Managers/ Supervisor(s) * Provides Concierge services to guests. * Investigates guest charges to resolve guest complaints. * Checks messages and mail. * Books guest reservations for individuals via telephone, walk-in, email or fax from within the hotel in accordance with hotel standards and reservations scripts. * Up-sell rooms where possible according to established procedures to maximize revenues. * Assists with guest luggage to and from the room when needed. * Deliver packages (mail, faxes etc.) to the guest room when needed. * Assists in calling and retrieving cabs for guests upon request. * Any other requests of duties from management. Reconciliation * Balance cash daily. * Deposit received cash in safe and return personal and/ or individual floating bank to issued safety deposit box. * Ensure all billing and paperwork is done in accordance with Accounting standards. * Proper handling of sensitive and confidential guest material and information understood and held in a professional manner. Cash Handling * Accept advance deposits for guests and posts the advance to guests' accounts. * Makes change and balances the personal and/or individual floating bank. REQUIREMENTS: * Minimum of Hospitality, Retail or Services related industries experience preferred * Must be able to stand for periods of time (Up to 6 hours) * Efficient in Computer and Typing Skills. * Ability to lift 50lbs Salary: $24.50 /Hour We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Job Title: Assistant Team Leader, Bronx SRP Job Summary: CASES is currently seeking a highly organized and detail-oriented Assistant Team Leader to join our team. As an Assistant Team Leader, you will function as supervisory support to the Team Leader, handling specific responsibilities designated by them. You will provide direct oversight and supervision to the Case Coordinators and Peer Mentor staff. During periods where the Team Leader is occupied with other Supervised Release programmatic obligations or otherwise unavailable, the Assistant Team Leader will assist in managing the day-to-day operations of the team with the additional support of their Borough Director. The ideal candidate will have excellent organizational skills, effective communication abilities, and the ability to prioritize tasks effectively. CASES’ Supervised Release Program (SRP) annually diverts 5,500 people otherwise facing pretrial detention at Rikers Island to community-based supervision and support services. Program participants include youth and young adults, people with substance use disorders and mental illnesses, and individuals who are homeless. SRP participants have not been found guilty of a crime and are not mandated to engage in treatment or other services. This requires staff to tactfully deliver approaches to help participants tap into their intrinsic motivation to leverage their strengths and skills for meaningful life improvements while fulfilling all court requirements. Salary: The salary for the Assistant Team Leader role is $79,568.00 per year. Shift Hours: This position is full-time working Monday through Friday from 9:00 am to 5:00 pm. Location Address: 424 East 147th Street 1st Floor, Bronx, NY 10455 Workplace Flexibility: Hybrid (for roles that have at least 1 full day remote per week) What you will be doing: • Support the overall clinical and administrative operations of the community supervision, case management, peer support, health, and rehabilitation services., • Manage a specialized caseload of program participants who present with significant behavioral health needs, co-morbid conditions and/or complex presentations requiring collaboration with various partner providers., • Provide recovery-oriented, trauma-informed and gender-responsive services., • Assess participant’s; immediate needs, legal circumstances, substance use, mental health, trauma, psychosocial, vocational, educational, and housing needs to complete assessments and develop service plans., • Conduct outreach to families and significant others to gather collateral information for service planning., • Use evidence-based counseling approaches to develop a rapport with participants and develop insight into specified need areas., • Take leadership in management of high risk and complex care cases, including conducting direct work in the community and with other members of the team as needed to manage risk., • Complete assessments, progress notes and program data reporting as required by program funders., • Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in hallway, to the appropriate facilities staff member or supervisor. What we are looking for: • Master’s degree in a relevant clinical discipline such as Social Work, Mental Health Counseling, Psychology with 2-4 years Supervisory experience., • At least two years of experience working in human services with individuals with serious mental illness and those with serious mental illness and co-occurring substance use disorders., • Experience understanding various evidence-based models and theories pertaining to psychoeducation, motivational interviewing, serious mental illness and recovery., • Experience understanding family systems based on diversity of cultural and ethnic backgrounds., • Highly organized and self-motivated. Employee Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days, • 12 Paid Holidays per year., • Retirement 403(b) Competitive matching up to 6%., • Employee Referral Program Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. Monday through Friday from 9am to 5pm ET. 35 hours per week exlcuding breaks.

Job Description The Davidson Fishberg Center for Health and Wellness at the Marlene Meyerson Jewish Community Center in Manhattan (the JCC) is looking for an enthusiastic and responsible individual to fill a Full-Time Manager on Duty (MOD) position for the Fitness Center Reception Desk Our Fitness Center offers a holistic approach to stimulating your mind, strengthening your body, engaging your heart, and connecting you to a caring community. With nutrition, aquatics, fitness, and mindfulness programs all integrated under one roof, you have everything you need to fulfill your personal goals: move, nourish, connect, restore. an enthusiastic and member-focused The Manager on Duty acts in a supervisory capacity when on shift, makes adjustments to the schedule when needed, and addresses issues with necessary follow-up to the Director. In addition, the MOD is responsible for writing and sending the daily shift reports. GENERAL RESPONSIBILITIES Warmly greet members and guests as they arrive and depart the fitness center, using names when possible. Check members and guests into the facilities and classes. Provide information and answer questions in a clear and friendly manner. Verify account status. Notify members, record any problems with their accounts, and offer to help resolve issues. Handle complaints and concerns in a timely or immediate fashion when possible. Monitor equipment and report repairs. Have a basic knowledge of how each piece of equipment operates. Adhere to safety policies and procedures. Stay aware of potential hazards or unsafe conditions and report them immediately to management, facilities, and maintenance. Perform administrative duties, including sending and receiving daily emails, computer entry, photocopying, printing, etc. Respond immediately to all emergency situations in the building by calling security. In case of an emergency, MODs need to document the incident, obtain pertinent information, and follow up with management and Security. Adhere to all dress code regulations. Be familiar with and enforce member service standards. Exhibit awareness of and enthusiasm for all programs offered by the Club. As needed, assist with special projects, events, and promotions. Attend all meetings and training sessions as required. ADDITIONAL FULL-TIME REQUIREMENTS Check inventory and maintain all saleable front desk items. Take attendance for all group fitness classes, confirming that all registrants are current fitness center members. For non-fitness members, a class card or payment is required. Schedule massages, group exercise classes, assessments, wellness coaching, and appointments. Before scheduling an appointment, make sure the member or guest has purchased a session or package. Follow established procedures for collecting money and preparing receipts. Distribute towels, locker keys, and vanity products. Inspect locker rooms periodically (5 th floor fitness reception). Monitor lost and found items. Working New Year's Day at our annual Fitness festival is mandatory. When the Engagement team is unavailable, MODs are required to assist with potential member tours. This includes contacting the potential member to confirm their appointment, sending the health declaration in advance, providing a friendly tour of the 4th, 5th, and 6th floors, and sending follow-up notes to Membership. Model the highest standards of safety for fellow staff and members. Reported COVID symptoms to a supervisor immediately, and follow best practices recommended by the CDC should be followed. Ensure that members comply with all health and safety protocols, such as hand-washing, hand-sanitizing, social distancing, and wiping down equipment. Respond to issues around health & safety measures and engage supervisor support or Security when necessary to de-escalate any situation. Keep Director and others informed of any health & safety issues, reports of ill members, reports of Covid being reported to JCC in person, email or phone. REQUIREMENTS High School graduate or equivalent. Experience in a similar environment is preferred. Current CPR certification or a willingness to become certified (training can be provided) and maintain certification for use if needed. Computer literacy: Word, Excel, and a willingness to learn other computer programs as required by the job. Mindbody knowledge is preferred. Excellent interpersonal, communication, and member service skills. Hospitality mindset and ability to identify and implement solutions. At ease with a variety of physical activities, including lifting objects or weights up to 45

Job DescriptionBenefits: • Company parties, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Free food & snacks, • Free uniforms, • Health insurance, • Paid time off, • Parental leave, • Training & development, • Vision insurance Welcome to The Ned NoMad, a sophisticated members' club and hotel nestled in the heart of New York City. As the first international outpost of The Ned, we proudly opened our doors in Summer 2022, following the iconic debut of The Ned London in 2017. The Property Set in the historic Johnston Building, formerly the NoMad Hotel, our property boasts a rich legacy dating back to 1903. With design expertise from the Soho House Design team, we've lovingly preserved the building's original charm while infusing it with a fresh, contemporary style. At The Ned NoMad, we offer an eclectic mix of exclusive and public spaces, including 167 elegantly appointed bedrooms and suites, a lively rooftop bar and terrace restaurant, a first-floor bar, grill, and lounge, and nightly live entertainment at The Atrium Stage. Our public dining options include Cecconis, a modern-day classic Italian restaurant inspired by mid-century Trattorias, and Little Ned, a chic spot for handcrafted cocktails and bar classics with views of the Empire State Building. The Role We are on the lookout for a dynamic Concierge to join our team and report directly to the Director of Front Office. In this role, you'll thrive in our fast-paced environment, juggling multiple tasks and projects with flair, efficiency, and independence. Our culture is one of vibrant energy paired with unwavering support. Were seeking an individual who excels in collaboration, communicates effectively, and is deeply committed to delivering exceptional service. Your attention to detail and customer-focused approach will ensure that every guest experience at The Ned NoMad is not just memorable, but truly extraordinary. Primary Responsibilities: • Creating a friendly, comfortable, and helpful atmosphere for guests and members that demonstrates the highest standards of hospitality., • Establish and maintain good communication and teamwork with colleagues and other departments., • Possess knowledge of all hotel services, membership options, facilities, outlet operating hours and amenities., • Checking guests in, ensuring they are assigned the type of room requested and taking their personal preferences into account when possible, setting-up proper billing instructions/routing and processing., • Checking guests out, ascertaining their satisfaction, collecting keys, posting relevant charges, accurately settling, and then presenting bill to guest., • Providing guests with recommendations and information regarding activities, transportation, dining, and assisting them with reservations as needed and logging all requests in Alice or system., • Input correct information/profile notes in appropriate fields (Profile notes, reservation notes, traces, alerts) to inform other departments of pertinent information., • Assisting guests, members or third parties with special requests as needed., • Understanding all aspects of the Front Office in the hotels & Room Service Point of Sale system and Menu offerings., • Understand all fire/safety procedures, including OSHA requirements, and provide necessary assistance to guests and employees in the event of an emergency., • Additional duties as assigned by the Front Office Manager, Night Manager or Assistant Front Office Manager. Key Requirements: • One (1) year hotel or related experience preferred., • Excellent organizational skills and ability to multitask., • Excellent communication skills both written and verbal., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to maintain confidentiality of information., • Must be able to work a flexible work schedule including evenings and weekends., • Able to handle a large volume of guest interactions in an efficient and courteous manner., • Must be able to seize, grasp, turn and hold objects with hands., • Long periods of sitting or standing., • Fast paced movements occasionally required to go from one part of the club to others., • Must be able to understand and communicate clearly with guests, members, and coworkers., • Must be able to reach and handle the computer, keyboard, and desktop items., • Occasionally kneel, bend, crouch and climb as required.Our Doors Are Yours to Open The Ned is proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 4. Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 6. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 12. Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining, • professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems, and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward, • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis, • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policiesMINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience. Case Manager Trainee: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met.

Job Description JOB SUMMARY Under the general supervision of the Program Director/designee, functions as part of an interdisciplinary team assisting assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Attend care coordination meetings, collaborate with ICL in-reach staff and external care coordinators, assess consumer needs and discuss/advocate for needed services. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) · Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. · Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. · Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals. · Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. · Maintains a case-record for each resident/consumer and completes required forms. · Continually documents consumer treatment progress. · Reviews service plans and performs follow-up to determine quantity and quality service provided. · Accesses and records individual and community resource information and treatment plans manually or using a computer. · Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. · Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs and primary language. · Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed. · Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable. · Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals. · Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. · Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution. · Performs crisis assessment and nonverbal and verbal crisis intervention. Refers consumers to community resources and other organizations. · Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. · May have on-call responsibilities. · Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. · Completes incident reports in accordance with ICL policy. · Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure. · Plans, escorts, and/or arranges social or recreational activities for and with consumers. · Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. · Reviews the staff communications log and makes entries concerning essential elements of information designated by program management. · Executes emergency plans as outlined in the policy and procedure manual. Provides first aid kits to staff or consumers who are injured. · Assists in the orientation of new personnel when requested. · Complies with attendance and timekeeping rules. Reports reliably and regularly to work on an on-going basis. · Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities. · Complies with agency Infection Control policies. · Advocates on behalf of consumer with outside service providers and within ICL. · Assists resident/consumer in finding and getting into vocational training or other training opportunities ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES · Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. · Ability to serve as a role model to residents/consumers. · Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards. · Ability to complete written forms and reports in an accurate and timely manner. · Ability to communicate effectively with staff, consumers/residents, families, and the public. · Ability to prepare accurate and timely documentation, reports and other written material as assigned. · Ability to secure the cooperation of and work effectively with others. · Ability to work independently and to conform to all applicable safety and accountability measures. · Social Perceptiveness-being aware of other’s reactions and understanding why they react the way they do Service Orientation-Actively looking for ways to help people. · Speaking-Talking to others to effectively convey information. · Active Listening-Listening to what other people are saying and asking questions as appropriate. · Problem Identification-Identifying the nature of problems QUALIFICATIONS AND EXPERIENCE Bachelor’s degree plus 2 years’ experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW). Current valid NYS driver’s license required. #ICLCWCM

Job Description Title: Case Manager Supervisor Location: TBD Salary Range: $65,000 - $65,000 per year FLSA Classification: Full-time (35 hours), Exempt Role Summary: The Case Manager Supervisor plays a pivotal role in supporting the Director of Social Services in program operations, encompassing planning, development, implementation, monitoring, evaluation, and procedural enhancements. This position entails overseeing the day-to-day operations of the Social Services Department, operating under the guidance of the Director of Social Services. Primary Job Responsibilities/Duties: The Case Manager Supervisor will be responsible for, but not limited to: • Ensure adherence to organizational policies and procedures, with a special focus on conflict resolution., • Collaborate with the Director of Social Services in approving employee timesheets and time-off requests., • Actively participate in shaping departmental goals, objectives, policies, and procedures, and provide recommendations for refining existing standards., • Direct a team of case managers in the preparation of independent living plans, discharge plans, and follow-up care programs., • Lead the recruitment, supervision, monitoring, and evaluation of social services staff, ensuring proficient execution of routine tasks., • Establish and implement schedules and work assignments within the social services department., • Provide crisis intervention and emergency services as necessary., • Ensure case managers provide all required and appropriate services, including housing, employment, and therapeutic placements., • Oversee the orientation and training of new employees in the shelter., • Maintain thorough supervisory case notes, referrals, and related documentation., • Foster ongoing communication with all supervisors regarding social services matters., • Coordinate services to ensure the physical plant operates safely, comfortably, and in compliance with DHS and OTDA regulations., • Generate weekly, monthly, quarterly, and annual progress reports., • Consult with other agencies and individuals regarding resident records, rights, and responsibilities., • Ensure Chart Compliance according to OTDA and DHS standards, including conducting monthly chart audits., • Collaborate closely with housing specialists and employment services staff to assess client readiness for housing and/or employment., • Organize and facilitate community outreach and related activities., • Act as a liaison and representative for community interactions as required. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • Ability to climb stairs. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • This is a full-time, exempt position. While standard business hours are Monday through Friday, 9:00 AM to 5:00 PM, exempt employees are expected to work the hours necessary to effectively fulfill the responsibilities of the position, based on organizational needs, deadlines, or events., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • Bachelor’s degree in social work, psychology, sociology, or related field with a minimum of 2 years of direct social service supervisory experience., • Associate degree in human services or related field with a minimum of 4 years of direct social service supervisory experience., • High School Diploma/General Equivalent Diploma with a minimum of 8 years of direct social service supervisory experience., • Flexibility to work some evenings and occasional weekends as necessary., • Exceptional demonstrated writing proficiency., • Preferred experience in assessment, direct practice, counseling, supervision, community outreach, group leadership, and program development., • Proficient in MS Word, Excel, and database management., • Familiarity with community resources., • Knowledgeable in DHS/OTDA social service documentation policies and procedures., • Demonstrates critical thinking, analytical and problem-solving skills, along with resourcefulness., • Familiarity with community health services, social service support agencies, and networks., • Ability to remain composed in crisis situations., • Proven supervisory experience with a team-oriented approach., • Demonstrated ability to collaborate effectively with diverse groups., • Proven aptitude for managing multiple tasks efficiently under pressure., • Strong organizational skills, keen attention to detail, and efficient time management., • Exhibits maturity, integrity, and sound judgment., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description JOB SUMMARY Under the general supervision of the Program Director/designee, functions as part of an interdisciplinary team assisting assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Attend care coordination meetings, collaborate with ICL in-reach staff and external care coordinators, assess consumer needs and discuss/advocate for needed services. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) · Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. · Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. · Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals. · Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. · Maintains a case-record for each resident/consumer and completes required forms. · Continually documents consumer treatment progress. · Reviews service plans and performs follow-up to determine quantity and quality service provided. · Accesses and records individual and community resource information and treatment plans manually or using a computer. · Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. · Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs and primary language. · Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed. · Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable. · Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals. · Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. · Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution. · Performs crisis assessment and nonverbal and verbal crisis intervention. Refers consumers to community resources and other organizations. · Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. · May have on-call responsibilities. · Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. · Completes incident reports in accordance with ICL policy. · Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure. · Plans, escorts, and/or arranges social or recreational activities for and with consumers. · Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. · Reviews the staff communications log and makes entries concerning essential elements of information designated by program management. · Executes emergency plans as outlined in the policy and procedure manual. Provides first aid kits to staff or consumers who are injured. · Assists in the orientation of new personnel when requested. · Complies with attendance and timekeeping rules. Reports reliably and regularly to work on an on-going basis. · Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities. · Complies with agency Infection Control policies. · Advocates on behalf of consumer with outside service providers and within ICL. · Assists resident/consumer in finding and getting into vocational training or other training opportunities ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES · Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. · Ability to serve as a role model to residents/consumers. · Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards. · Ability to complete written forms and reports in an accurate and timely manner. · Ability to communicate effectively with staff, consumers/residents, families, and the public. · Ability to prepare accurate and timely documentation, reports and other written material as assigned. · Ability to secure the cooperation of and work effectively with others. · Ability to work independently and to conform to all applicable safety and accountability measures. · Social Perceptiveness-being aware of other’s reactions and understanding why they react the way they do Service Orientation-Actively looking for ways to help people. · Speaking-Talking to others to effectively convey information. · Active Listening-Listening to what other people are saying and asking questions as appropriate. · Problem Identification-Identifying the nature of problems QUALIFICATIONS AND EXPERIENCE Bachelor’s degree plus 2 years’ experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW). Current valid NYS driver’s license required.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 6. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 12. Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services; CASE MANAGER TRAINEE Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met.

Job Description JOB SUMMARY Under the general supervision of the Program Director/designee, functions as part of an interdisciplinary team assisting assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Attend care coordination meetings, collaborate with ICL in-reach staff and external care coordinators, assess consumer needs and discuss/advocate for needed services. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program., • Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others., • Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer., • Maintains a case-record for each resident/consumer and completes required forms., • Continually documents consumer treatment progress., • Reviews service plans and performs follow-up to determine quantity and quality service provided., • Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines., • Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal., • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations., • Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., • May have on-call responsibilities., • Immediately reports serious incidents, serious incident allegations, incidents, or, • sensitive situations to supervisors., • Completes incident reports in accordance with ICL policy., • Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Plans, escorts, and/or arranges social or recreational activities for and with consumers., • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Provides first aid kits to staff or consumers who are injured., • Assists in the orientation of new personnel when requested., • Complies with attendance and timekeeping rules. Reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Complies with agency Infection Control policies., • Advocates on behalf of consumer with outside service providers and within ICL. · Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. · Ability to serve as a role model to residents/consumers. · Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards. · Ability to complete written forms and reports in an accurate and timely manner. · Ability to communicate effectively with staff, consumers/residents, families, and the public. · Ability to prepare accurate and timely documentation, reports and other written material as assigned. · Ability to secure the cooperation of and work effectively with others. · Ability to work independently and to conform to all applicable safety and accountability measures. · Social Perceptiveness-being aware of other’s reactions and understanding why they react the way they do Service Orientation-Actively looking for ways to help people. · Speaking-Talking to others to effectively convey information. · Active Listening-Listening to what other people are saying and asking questions as appropriate. · Problem Identification-Identifying the nature of problems QUALIFICATIONS AND EXPERIENCE Bachelor’s degree plus 2 years’ experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW). Current valid NYS driver’s license required. #iclcwcm

Job Description Overview Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation. Who We Are: GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes. Why Work for GEO: • We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things., • Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful. Responsibilities Summary Under close supervision, this position provides support and structure to residents in developing program plans by managing a caseload of client cases and administering the policies and procedures of the program as directed by the contracting agency and the Facility Director. Learns, uses and models the principles of the “What Works” system through evidence-based practices in all interactions with clients and other staff members. Trains and assists less experienced case managers. Primary Duties and Responsibilities • May perform the duties of a Monitor including resident intakes, check-ins, breath analysis and drug screens, to provide backup when necessary., • In own handwriting, prepares written personalized program for each resident to establish measurable criteria of expected behavior and accomplishments and a time frame for achieving specified goals., • Reviews plan with residents on a weekly basis and document progress and/or revisions, so resident is gaining the life skills necessary to make a successful re-entry into the community., • Assists residents in establishing personal budget, locating suitable housing, enrolling in educational and vocational programs, and participating in family and community activities, as appropriate, to ensure that they are working towards financial independence., • Monitors facility sanitation and safety. Assigns daily housekeeping chores to residents to comply with facility standards., • May orient residents upon arrival at facility to provide smooth assimilation into program (e.g. have resident complete paperwork, take on facility tour, introduce to other residents, etc.)., • Makes entries in own handwriting into confidential client (resident) files to provide the structure for case analysis and program planning and to provide documentation of program participation. Ensures files are secure to protect client confidentiality., • Assists Employment Placement Specialist to verify residents' jobs to ensure residents' employment is suitable under established program plan. Counsel unemployed residents by providing guidance in obtaining employment in cooperation with the Employment Placement Specialist., • Verifies residents' pass plan through pass sponsorship according to contract, so that the resident is accountable for his/her whereabouts in the community., • Prepares terminal report within established time parameters upon resident release to summarize program performance and to satisfy contract requirements., • Participates in staff meetings by sharing observations and recommendations regarding the facility, residents, and staff relations to identify and solve problems and function as a unified team., • Maintains confidential information obtained through job duties regarding employees, vendors, residents, outside agencies, etc., so sensitive information is on a "need to know" basis., • Complies with GEO policies and work rules as described in the company Employee Handbook, and the Facility Policies and Procedures Manual, including directives of GEO managers and supervisors in a cooperative spirit to ensure conformance to company standards., • Adheres to GEO’s attendance policy; be available for all shifts; work overtime as required to ensure adequate coverage of the program and to ensure the safety and security of the residents., • Complies with facility safety rules; take appropriate corrective action to ensure work is performed in a safe manner and without injury to self or others., • Communicates effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation., • Performs other duties as assigned. Qualifications Minimum Requirements • Bachelor’s Degree in social, human services, criminal justice or behavioral science programs from an accredited college or university., • One (1) year of experience in human services, corrections or community-based services., • Work experience may be substituted for academic studies exchanging one (1) year of work experience in a related field for one (1) year of academic education., • Total work experience needed in lieu of the combination of education and work experience is five (5) years., • Familiar with community corrections systems and current community corrections practices., • Familiar with community work force needs, public and private agencies and employment services., • Ability to write clear concise reports in English using correct grammar., • Ability to add, subtract, multiply, divide, and calculate percentages., • Must be able to react quickly and appropriately in an emergency situation., • Bilingual in English/Spanish preferred, but not mandatory.

Job Description Title: Case Manager - Asylum Shelter Location: TBD Pay Range: $26.37 per hour (effectively $48,000 per year) FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: We are looking for a compassionate and dedicated Asylum Shelter Case Manager to join our team, providing essential support to individuals seeking asylum. In this role, you will offer comprehensive, person-centered, and strengths-based services to a caseload of approximately 20-25 asylum-seeking clients. Your primary objective is to empower these individuals, helping them navigate the complexities of the asylum process while fostering a sense of belonging within the community. Collaboration with colleagues is crucial to meet the unique needs of your caseload and achieve NAICA's core purpose, values, and vision. Asylum shelters are exempt from DHS housing placement performance measures. Primary Job Responsibilities/Duties: The Asylum Seeker Case Manager's role encompasses, but is not limited to: • Conducting initial intake assessments with a focus on addressing critical needs specific to asylum seekers., • Utilizing assessment tools, such as CARES, tailored to identify support service requirements unique to the asylum-seeking population, and making immediate referrals., • Providing orientation to clients about the shelter program, the asylum process, and the potential consequences., • Developing Individualized Living Plans (ILPs) in close collaboration with other Social Service providers, ensuring tailored support services that align with the asylum journey., • Assisting clients in understanding and accessing the asylum process and related resources., • Completing psycho-social assessments within the first 30 days of intake, with sensitivity to the asylum-seeking experience., • Monitoring and tracking client progress, addressing the specific challenges faced by asylum seekers., • Empowering clients to actively participate in their own asylum planning and goal setting., • Conducting regular meetings with clients (weekly/bi-weekly or as needed) to address their unique circumstances and emotional needs., • Collaborating with legal and advocacy organizations to ensure clients receive necessary support during their asylum proceedings., • Referring clients to relevant organizations specializing in asylum-related legal assistance., • Connecting clients with culturally sensitive resources to aid in their adjustment and integration into the community., • Maintaining thorough client files, documenting conversations, warnings, and progress reports while preserving the utmost confidentiality., • Reporting critical incidents immediately to the Site Director/Director of Social Services., • Establishing strong partnerships with asylum-focused community organizations to facilitate referrals and support services., • Escorting clients to asylum-related appointments and hearings, providing emotional support throughout the process., • Facilitating suitable housing placements and connecting clients with culturally competent housing resources., • Ensuring that case notes are completed within 24 hours after client meetings., • Offering support as a substitute for other staff when needed., • Performing general clerical duties. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • Ability to climb stairs. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • Bachelor’s degree in social work, psychology, sociology, or a related field., • Associate degree in human services or a related field with a minimum of 2 years of direct social service experience., • High School Diploma/General Equivalent Diploma with a minimum of 4+ years of direct social service experience., • Exceptional interpersonal skills, with the ability to balance compassion and firmness while respecting the unique experiences of asylum seekers., • Proficiency in navigating asylum-specific community resources and understanding the complexities of the asylum process., • Strong problem-solving abilities, decision-making skills, conflict resolution expertise, and active listening., • Capacity to remain composed in crisis situations., • Demonstrated ability to collaborate effectively with diverse groups., • Proven capability to manage multiple tasks efficiently under pressure., • Outstanding organizational skills, attention to detail, and efficiency., • Possessing maturity, integrity, and sound judgment., • Bilingual (Spanish, French, Creole, or other languages) preferred., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description Job Title: Case Coordinator, Bronx SRP Job Summary: CASES (Center for Alternative Sentencing and Employment Services) is currently seeking a Case Coordinator for our Bronx Pretrial Services team. Rapidly after release into the Supervised Release Program (SRP), the Case Coordinator conducts Supervision Introduction/Orientation meetings with new participants to review supervision conditions required under the supervision plan. In this role, you will help participants comply with their supervision appointments and court appearances during their legal case's pendency. You will also conduct ongoing service need assessments with participants and develop collaborative service plans addressing identified needs and goals. You will ensure participants receive services that are strengths-based, gender-specific, and culturally sensitive while adhering to the core principles of risk, need and responsivity to reduce recidivism, increase engagement in community treatment services and support participants to achieve their self-identified goals for treatment, recovery, rehabilitation, and crime-free community integration. CASES’ Supervised Release Program (SRP) annually diverts 5,500 people otherwise facing pretrial detention at Rikers Island to community-based supervision and support services. Program participants include youth and young adults, people with substance use disorders and mental illnesses, and individuals who are homeless. SRP participants have not been found guilty of a crime and are not mandated to engage in treatment or other services. This requires staff to tactfully deliver approaches to help participants tap into their intrinsic motivation to leverage their strengths and skills for meaningful life improvements while fulfilling all court requirements. This position is based in our Bronx Community Office and fieldwork in the larger NYC community as needed to assist participants. Salary: The salary for the Case Coordinator role is $59,410.00 per year. Shift Hours: The Case Coordinator position is full-time, Monday through Friday from 9:00 am to 5:00 pm. Location Address: 424 East 147 Street, 1st Floor, Bronx, New York, 10455 and fieldwork in the larger NYC community as needed to assist participants. Workplace Flexibility: Hybrid, Applicant will have one remote day per week after successfully completing the orientation period. What you will be doing: • Provide supervision and community-based services to a caseload of pretrial participants., • Rapidly (within 24-48 hours of release) conduct Supervision., • Introduction/Orientation meetings with new participants to review supervision conditions, the reporting schedule (as assigned by level of recidivism risk), and the mandatory methods of communication (face-to-face, telephone, and texts) that will be required under the participant’s supervision plan., • Work collaboratively with the court and other pretrial staff team to facilitate and ensure caseload participants’ successful completion of mandated supervision appointments and court appearances during the pendency of their legal case., • Review legal and court screening documentation and work with participants to analyze their offending behavior patterns, identifying behavioral changes, need for implementation of supports that may reduce likelihood of any pretrial arrests., • On an ongoing basis, conduct service need assessments with participants to examine psychosocial needs and problems, including the severity of mental and substance use disorders, problems affecting participation, engagement, and continuity in supervision and treatment and individual motivation for treatment., • Link participants to treatment based on their eligibility, preferences and needs and provide escort to community services., • Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in hallway, to the appropriate facilities staff member or supervisor., • Any other duties as required by the Program Director and other supervisory staff. What we are looking for: • Bachelor’s degree, • Minimum of three years' experience working in human services with individuals with substance use disorders, co-occurring mental health and substance use disorders and involvement in the criminal justice system, • Extensive knowledge of community treatment, support services and resources, • Knowledge of the criminal justice system, court processes and alternative to detention/incarceration services CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days, • 12 Paid Holidays per year., • Retirement 403(b) Competitive matching up to 6%., • Employee Referral Program Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. Monday through Friday from 9am to 5pm ET. 35 hours per week excluding breaks.

Job Description JOB SUMMARY Under the general supervision of the Program Director/designee, functions as part of an interdisciplinary team assisting assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Attend care coordination meetings, collaborate with ICL in-reach staff and external care coordinators, assess consumer needs and discuss/advocate for needed services. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program., • Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others., • Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer., • Maintains a case-record for each resident/consumer and completes required forms., • Continually documents consumer treatment progress., • Reviews service plans and performs follow-up to determine quantity and quality service provided., • Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines., • Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal., • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations., • Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., • May have on-call responsibilities., • Immediately reports serious incidents, serious incident allegations, incidents, or, • sensitive situations to supervisors., • Completes incident reports in accordance with ICL policy., • Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Plans, escorts, and/or arranges social or recreational activities for and with consumers., • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Provides first aid kits to staff or consumers who are injured., • Assists in the orientation of new personnel when requested., • Complies with attendance and timekeeping rules. Reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Complies with agency Infection Control policies., • Advocates on behalf of consumer with outside service providers and within ICL. · Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. · Ability to serve as a role model to residents/consumers. · Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards. · Ability to complete written forms and reports in an accurate and timely manner. · Ability to communicate effectively with staff, consumers/residents, families, and the public. · Ability to prepare accurate and timely documentation, reports and other written material as assigned. · Ability to secure the cooperation of and work effectively with others. · Ability to work independently and to conform to all applicable safety and accountability measures. · Social Perceptiveness-being aware of other’s reactions and understanding why they react the way they do Service Orientation-Actively looking for ways to help people. · Speaking-Talking to others to effectively convey information. · Active Listening-Listening to what other people are saying and asking questions as appropriate. · Problem Identification-Identifying the nature of problems QUALIFICATIONS AND EXPERIENCE Bachelor’s degree plus 2 years’ experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW). Current valid NYS driver’s license required. #iclcwcm

Job Description Title: Case Manager Location: TBD FLSA Classification: Full-time, Non-exempt Role Summary: We are seeking a compassionate and dedicated Case Manager to join our team. The successful candidate will provide a comprehensive range of on-site, person-centered, and strengths-based services to a caseload of approximately 20-25 clients. Your primary objective will be to empower individuals to lead fulfilling lives within the community. As a Case Manager, you will play a pivotal role in client counseling, intakes, case management, and providing essential aftercare services. Collaborating with colleagues is key to meeting the diverse needs of your caseload and achieving program success while aligning with NAICA's core purpose, values, and vision. Primary Job Responsibilities/Duties: The Case Manager's role encompasses, but is not limited to: • Conducting initial intake assessments and promptly addressing critical needs., • Utilizing assessment tools, such as CARES, to identify support service requirements and make immediate referrals., • Orienting clients to the shelter program, its requirements, and potential consequences., • Developing Independent Living Plans (ILPs) in coordination with other Social Service providers, ensuring the delivery of comprehensive support services., • Assisting non-working clients in accessing Public Assistance., • Completing psycho-social assessments within the first 30 days of intake., • Monitoring and tracking client progress., • Empowering clients to actively participate in their own planning and goal setting., • Conducting regular meetings with clients (weekly/bi-weekly or as needed).Referring clients for job development opportunities if appropriate., • Connecting clients with suitable resources to help them achieve their goals., • Meeting with clients to address challenges, successes, and strengthen their capacity for long-term self-sufficiency., • Maintaining thorough client files, documenting conversations, warnings, and progress reports, while preserving confidentiality., • Reporting critical incidents immediately to the Site Director/Director of Social Services., • Collaborating closely with other Housing Specialists and Employment staff to identify client readiness for employment and housing., • Treating all clients, visitors, and employees with kindness, respect, and dignity., • Serving as an advocate for clients when necessary., • Providing periodic case management and counseling, extending one year beyond the client's departure., • Establishing and nurturing connections with other programs and units within the organization to facilitate inter-agency referrals., • Escorting clients to housing viewings, DHS or HRA appointments as required., • Facilitating suitable housing placements for clients., • Ensuring that case notes are completed within 24 hours after client meetings., • Offering support as a substitute for other staff when needed., • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • Office setting with regular exposure to computer screens and moderate noise levels., • Bachelor’s degree in social work, psychology, sociology, or a related field with at least 2 years of direct social service experience., • Associate degree in human services or a related field with a minimum of 4 years of direct social service experience., • High School Diploma/General Equivalent Diploma with a minimum of 8 years of direct social service experience., • Exceptional interpersonal skills, with the ability to balance compassion and firmness while always maintaining confidentiality., • Proficiency in navigating community resources., • Strong problem-solving abilities, decision-making skills, conflict resolution expertise, and active listening., • Capacity to remain composed in crisis situations., • Demonstrated ability to collaborate effectively with diverse groups., • Proven capability to manage multiple tasks efficiently under pressure., • Outstanding organizational skills, attention to detail, and efficiency., • Possessing maturity, integrity, and sound judgment., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed. NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services; CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met.

Job DescriptionDescription: Job Title: Case Management Lead Department: Clinical Reports to: Clinical Director Job Summary: A Case Management Lead is in charge of leading the Case Managers in our mental health and substance use health care facilities. Duties include being responsible for ensuring clients receive optimal care and support; managing case and client files; establishing guidelines and objectives; coordinating various services according to the clients’ needs as well as develop case plans according to HRG protocols. In some instances, prepare and process documents, answer calls and correspondence, liaise with external parties, and resolve issues should any arise. Education and Experience: • Bachelor’s degree in human services or related field, • 3+ years of experience working with people diagnosed with behavioral health needs (trauma, mental illness and/or substance use), • 3+ years of experience providing services in the mental health or substance abuse community, • Familiarity with case management software, KIPU preferred, • Proficiency working on a multidisciplinary team, • Tenacity and ability to think outside of the box and work creatively to engage participants, • Familiarity with the criminal justice system and community resources, • Highly proficient in Microsoft Office applications, • Excellent verbal and written communication skills, • Superb organizational and time management, • Demonstrated problem-solving abilities, • Provide direct supervision to Case Managers, • Support case managers with maintaining case notes, case plans and all other required documentation. Conducting weekly audits to ensure quality assurance., • Responds to client related emergencies., • Works with Clinical Director and Director of Operations to maintain a person-centered, trauma-informed team culture., • Stay current with and provide detailed trainings on new program standards and policies., • Facilitates team meetings as well as attends case conferencing and all-staff meetings., • Participates in on-going training and professional development opportunities., • Anticipate program needs and take initiatives to solve program obstacles., • Supports the organization’s mission and values., • Assist with the supervision of clients in their daily activities., • Conduct Case Management Initial Assessment, • Meet with clients to complete daily progress notes, • Accountable for daily interdepartmental communication with the treatment team., • Responsible for daily chart auditing of assignment notes., • Facilitation and documentation of activity group., • Works with the primary therapists to ensure that Discharge planning and Instructions are completed throughout the client’s treatment and are clear and complete., • Assists and completes phone calls with clients and any communication with outside providers., • Conducts assessments of the client's legal, vocational/educational, and basic life needs and facilitates a bridge between the client and community resources to resolve the client's needs or issues., • Provides assistance with completing Coordination of Benefits documents., • Facilitating, recording and completing Family Pre-assessments., • Manages and documents discharges, transfers and AMAs (Leaving Against Medical Advice)., • Ensure the clients follow the clinical schedule., • Facilitating client tours of the treatment facilities., • Redirecting and reporting clients if rules are broken, • Seeks constructive feedback and has the ability to evaluate suggestions objectively., • Maintains acceptable overall attendance., • Promotes a favorable/positive work atmosphere., • Attends in-services and educational training as necessary and as assigned., • Seeks out learning experiences and incorporates new knowledge in practice., • Maintains flexibility and adaptability to expected and unexpected changes in the work environment., • Communicate effectively both verbally and in writing., • Independently solve problems, follow-up, and follow through., • Perform other tasks and duties as assigned., • Completes all competency assessments as required by the facility., • Required to maintain certifications up to date including but not limited to: (CPR, Verbal De-Escalation, HIPAA, HIV/AIDS, Infection Control), • Ensure oversight of program staff’s case management duties, creation of case management plans, and intervention strategies, • Provide supervision, coaching and development support to direct reports through regularly scheduled meetings and evaluations, • Acts as a mentor and resource to the staff when issues or problems arise, • Assist with the identification of process improvement initiatives within the day-to-day workflow to improve operational efficiencies, • Support the implementation and compliance of new policies and procedures as well as compliance of existing policies and procedures, • Identify performance deficiencies and work with staff members to develop a performance improvement plan to assist them in performing to their highest standard, • Ability to work under stressful conditions and be flexible in relation to departmental needs, • Excellent organizational and time management skills, • Proven ability to function independently as well as part of an interdependent team, • Knowledge of Joint Commission standards within the Department, • Comprehension of State and Federal Statutes Regarding Client/Patient Confidentiality Laws, • Understanding of Drug Free Workplace Policies, • Awareness of Workplace Violence Policies, • Experience with current technology, • Proficient in Substance Use Disorder The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. Working Conditions and Environment: • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • The noise level in the work environment is usually moderate. Position is required to work in indoor and outdoor environments as needed. Potential exposure to violent situations. No potential exposure to airborne/bloodborne pathogens and other potentially infectious materials.

Job Description ABOUT US New York Edge is the largest provider of after-school and summer camp programs in New York City public schools. Each year, programs in academics, including STEM, the arts, sports and wellness, and college access, help 40,000 students develop leadership skills and succeed in school. Working parents count on our programs to provide safe and enriching environments for their children. SUMMARY New York Edge is seeking passionate and enthusiastic people to fill the role of Basketball Specialist. Basketball Specialists should have knowledge and experience providing targeted, skill, and age-appropriate instruction, coaching, and mentorship to youth in New York Edge’s after-school camp program. WORK SCHEDULE * 9-15 hours per week. * Monday through Friday -- 2:30 pm - 5:30 pm ESSENTIAL JOB FUNCTIONS * Motivate students to be active daily. * Ensure daily activity lesson plans and projects are structured, age-appropriate, and have clear learning goals based on the provided sports and physical activity guide. * Maintain communication with the Program Director and Center for Sports and Wellness regarding the calendar of programs, leagues, tournaments, and special events. * Motivate and encourage students to participate in organization-wide sports activities. * Establish and enforce safety rules for behavior and procedures for maintaining order among the students for whom they are responsible. * Instruct participants on the activities' principles, techniques, and safety procedures and show how to use materials and equipment properly. * Establish clear objectives for all lessons, units, and projects, and communicate those objectives to students. * Prepare facilities for group activities. * Evaluate activities to determine if they are producing the desired results. * Adapt teaching methods and instructional materials to meet students' needs and interests. * Promote and ensure the progressive development of student skills * Promotes positive character development in all youth * Most New York Edge Basketball Specialists are expected to provide support during Academic hours. * Adapt each activity to ensure safe participation in the space provided. REQUIRED SKILLS * Must be knowledgeable and skilled in basketball and have prior experience successfully teaching and instructing youth. * Must have knowledge and prior experience as a basketball specialist * Prior experience teaching and instructing youth preferred * Must be able to follow a curriculum * Must be responsible, reliable, and punctual! * Excellent communication and interpersonal skills are required. * May be required to walk up and down stairs. * May have to lift or move objects/materials as needed. * Work is performed mostly within a New York City Public School but may be required to interact with the community at-large during trips or events. QUALIFICATIONS * High School Diploma or Equivalent required; some college preferred * A minimum of one year of work-related skill, knowledge, or experience is required. * A minimum of one year of teaching experience is required. * Must have passion for New York Edge's mission and demonstrated interest in education and youth development. * Candidates qualified to lead instruction in more than one activity are also preferred. The Basketball Specialist will be required to report to the school building and interact with staff, students, parents, and school administration. At the time of offer and acceptance, the job requires safety and security clearances through the Department of Education and Department of Health. New York Edge is an Equal Opportunity/Affirmative Action Employer Disclaimer: The statements herein are intended to describe the general nature and level of work the employee performs in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Job Description JOB SUMMARY Under the general supervision of the Program Director/designee, functions as part of an interdisciplinary team assisting assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Attend care coordination meetings, collaborate with ICL in-reach staff and external care coordinators, assess consumer needs and discuss/advocate for needed services. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) · Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. · Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. · Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals. · Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. · Maintains a case-record for each resident/consumer and completes required forms. · Continually documents consumer treatment progress. · Reviews service plans and performs follow-up to determine quantity and quality service provided. · Accesses and records individual and community resource information and treatment plans manually or using a computer. · Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. · Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs and primary language. · Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed. · Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable. · Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals. · Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. · Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution. · Performs crisis assessment and nonverbal and verbal crisis intervention. Refers consumers to community resources and other organizations. · Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. · May have on-call responsibilities. · Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. · Completes incident reports in accordance with ICL policy. · Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure. · Plans, escorts, and/or arranges social or recreational activities for and with consumers. · Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. · Reviews the staff communications log and makes entries concerning essential elements of information designated by program management. · Executes emergency plans as outlined in the policy and procedure manual. Provides first aid kits to staff or consumers who are injured. · Assists in the orientation of new personnel when requested. · Complies with attendance and timekeeping rules. Reports reliably and regularly to work on an on-going basis. · Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities. · Complies with agency Infection Control policies. · Advocates on behalf of consumer with outside service providers and within ICL. · Assists resident/consumer in finding and getting into vocational training or other training opportunities ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES · Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. · Ability to serve as a role model to residents/consumers. · Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards. · Ability to complete written forms and reports in an accurate and timely manner. · Ability to communicate effectively with staff, consumers/residents, families, and the public. · Ability to prepare accurate and timely documentation, reports and other written material as assigned. · Ability to secure the cooperation of and work effectively with others. · Ability to work independently and to conform to all applicable safety and accountability measures. · Social Perceptiveness-being aware of other’s reactions and understanding why they react the way they do Service Orientation-Actively looking for ways to help people. · Speaking-Talking to others to effectively convey information. · Active Listening-Listening to what other people are saying and asking questions as appropriate. · Problem Identification-Identifying the nature of problems QUALIFICATIONS AND EXPERIENCE Bachelor’s degree plus 2 years’ experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW). Current valid NYS driver’s license required.

Job Description JOB SUMMARY Under the general supervision of the Program Director/designee, functions as part of an interdisciplinary team assisting assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Attend care coordination meetings, collaborate with ICL in-reach staff and external care coordinators, assess consumer needs and discuss/advocate for needed services. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) · Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. · Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. · Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals. · Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. · Maintains a case-record for each resident/consumer and completes required forms. · Continually documents consumer treatment progress. · Reviews service plans and performs follow-up to determine quantity and quality service provided. · Accesses and records individual and community resource information and treatment plans manually or using a computer. · Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. · Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs and primary language. · Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed. · Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable. · Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals. · Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. · Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution. · Performs crisis assessment and nonverbal and verbal crisis intervention. Refers consumers to community resources and other organizations. · Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. · May have on-call responsibilities. · Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. · Completes incident reports in accordance with ICL policy. · Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure. · Plans, escorts, and/or arranges social or recreational activities for and with consumers. · Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. · Reviews the staff communications log and makes entries concerning essential elements of information designated by program management. · Executes emergency plans as outlined in the policy and procedure manual. Provides first aid kits to staff or consumers who are injured. · Assists in the orientation of new personnel when requested. · Complies with attendance and timekeeping rules. Reports reliably and regularly to work on an on-going basis. · Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities. · Complies with agency Infection Control policies. · Advocates on behalf of consumer with outside service providers and within ICL. · Assists resident/consumer in finding and getting into vocational training or other training opportunities ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES · Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. · Ability to serve as a role model to residents/consumers. · Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards. · Ability to complete written forms and reports in an accurate and timely manner. · Ability to communicate effectively with staff, consumers/residents, families, and the public. · Ability to prepare accurate and timely documentation, reports and other written material as assigned. · Ability to secure the cooperation of and work effectively with others. · Ability to work independently and to conform to all applicable safety and accountability measures. · Social Perceptiveness-being aware of other’s reactions and understanding why they react the way they do Service Orientation-Actively looking for ways to help people. · Speaking-Talking to others to effectively convey information. · Active Listening-Listening to what other people are saying and asking questions as appropriate. · Problem Identification-Identifying the nature of problems QUALIFICATIONS AND EXPERIENCE Bachelor’s degree plus 2 years’ experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW). Current valid NYS driver’s license required. #ICLCWCM

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services. CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. #ICLCWCM

Job Description JOB SUMMARY Under the general supervision of the Program Director/designee, functions as part of an interdisciplinary team assisting assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Attend care coordination meetings, collaborate with ICL in-reach staff and external care coordinators, assess consumer needs and discuss/advocate for needed services. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) · Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. · Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. · Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals. · Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. · Maintains a case-record for each resident/consumer and completes required forms. · Continually documents consumer treatment progress. · Reviews service plans and performs follow-up to determine quantity and quality service provided. · Accesses and records individual and community resource information and treatment plans manually or using a computer. · Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. · Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs and primary language. · Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed. · Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable. · Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals. · Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. · Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution. · Performs crisis assessment and nonverbal and verbal crisis intervention. Refers consumers to community resources and other organizations. · Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. · May have on-call responsibilities. · Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. · Completes incident reports in accordance with ICL policy. · Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure. · Plans, escorts, and/or arranges social or recreational activities for and with consumers. · Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. · Reviews the staff communications log and makes entries concerning essential elements of information designated by program management. · Executes emergency plans as outlined in the policy and procedure manual. Provides first aid kits to staff or consumers who are injured. · Assists in the orientation of new personnel when requested. · Complies with attendance and timekeeping rules. Reports reliably and regularly to work on an on-going basis. · Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities. · Complies with agency Infection Control policies. · Advocates on behalf of consumer with outside service providers and within ICL. · Assists resident/consumer in finding and getting into vocational training or other training opportunities ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES · Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. · Ability to serve as a role model to residents/consumers. · Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards. · Ability to complete written forms and reports in an accurate and timely manner. · Ability to communicate effectively with staff, consumers/residents, families, and the public. · Ability to prepare accurate and timely documentation, reports and other written material as assigned. · Ability to secure the cooperation of and work effectively with others. · Ability to work independently and to conform to all applicable safety and accountability measures. · Social Perceptiveness-being aware of other’s reactions and understanding why they react the way they do Service Orientation-Actively looking for ways to help people. · Speaking-Talking to others to effectively convey information. · Active Listening-Listening to what other people are saying and asking questions as appropriate. · Problem Identification-Identifying the nature of problems QUALIFICATIONS AND EXPERIENCE Bachelor’s degree plus 2 years’ experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW). Current valid NYS driver’s license required.

Job Description CASE MANAGER QUEENS SUPERVISED RELEASE PROGRAM POSTED: 5/7/2025 ABOUT CJA The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor's Office of Criminal Justice. CJA is the City's main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to over 100,000 persons arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency's internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA's programs operate in the criminal courts and detention facilities 24 hours a day seven days a week within the 5 boroughs of NYC, employing over 280 employees, citywide. PROGRAM SUMMARY CJA operates a Supervised Release Program in Queens Criminal Court for defendants of all ages who are charged with felonies and misdemeanors, and who present a substantial likelihood of detention, but are at risk of failing to appear in court if released on recognizance. The program, which operates during the day and night court, screens targeted defendants for release, subject to specific conditions including maintaining face-to-face and telephone contact with the program, participating in a screening protocol for substance abuse and mental health issues, and agreeing to program monitoring and reporting of non-compliance, re-arrests and scheduled court appearances. POSITION SUMMARY Reporting to the Supervising Clinical Case Manager and under the direction of the Clinical Director, the Case Manager is a dynamic, knowledgeable, and experienced individual with a social service, psychology, or clinical background to help make an impact on the ever-changing role of the court system and alternative initiatives aimed at reducing detention and crime rates in the city. The Case Manager hired for this position will be working on a team that serves both youth and adult clients (ages 16 years and older). The Case Manager in this role will be responsible for building relationships with participants and their support systems. In building these relationships, the Case Manager will coach and connect people with resources to meet their unique needs, such as education and employment programs, career assessments, job readiness, and other opportunities aligned with their personal goals and interests. PRIMARY RESPONSIBILITIES The Case Manager's functions include: Client Needs Assessments: • Conducting the intake/assessment interview to identify participants' immediate needs, including risk factors for recidivism., • Assessing for mental health and substance abuse problems, making outside referrals as appropriate., • Working with people to explore interests and create plans to take steps towards meeting goals., • Assessing for school and/or job readiness and connecting young participants to quality school and job programming, vocational trainings, technical skills classes or other certification programs, as well as peer support services, based on their personal interests and goals., • Build relationships with program participants ages 16 years and older, • Identify and collaborate with support systems, such as guardians and significant, in participant's life., • Reviewing with participants the conditions of release, program agreement, and consents for disclosure, • Maintaining face-to-face and telephone contact with participants, monitoring re-arrests, and preparing on-calendar and off-calendar reports for court., • Utilizing cognitive behavioral therapy, including using the use of interactive journaling, in applicable sessions., • Run psychoeducational and supportive psychotherapeutic groups for participants ages 16-24 years old., • Updating computerized case management appointments accordingly to produce periodic reports on participant's compliance., • Writing formal progress reports for each court date, in accordance with program requirements and quality standards; advocate for graduated sanctions for eligible clients., • Maintaining professional communication with defense attorneys, Assistant District Attorneys, and referral agencies until transfer or completion of reporting responsibilities, • Appearing and advocating in court regarding participants' compliance as necessary, • Bachelor's degree in social work, psychology, sociology, criminal justice, or other related field, • 2 years of experience in case management; at least 1 of those years working with an adolescent population., • Knowledge of NYC Court Operations, • Familiarity with the Alternative to Detention (ATD), Alternative to Incarceration (ATI) or other advocacy program models, • Working knowledge of treatment programs (substance abuse, mental health, etc.) and other support services (GED, job training, YIP, etc.) for referrals, • Ability to exercise sound and quick judgment, • Excellent communication and writing skills, • Excellent time management skills, • Computer literate with the ability to quickly adapt to changing technology, • Bilingual skills preferred (Spanish, Mandarin, Korean, French-Creole, a plus). Those with other language skills are also encouraged to apply. SALARY: $67,165 Location: Long Island City or Kew Gardens *Internal applicants must be at least 1 year in their current role and in good standing (no disciplinary action within the last 90 days) to be eligible for this role. CJA VALUES Each employee at CJA is guided by these work values: • Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluates different methods and strategies for alternatives to detention., • Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families. NOTE: Only those candidates being considered will be contacted. No phone calls please. CJA is seeking applicants who pursue professional development pathways by participating in educational opportunities, reading professional publications, maintaining professional networks, and engaging with professional associations. CJA is committed to embodying the principles of Diversity, Equity, Inclusion, and Belonging as cornerstones of our mission and culture. The New York City Criminal Justice Agency is an Equal Opportunity Employer CJA is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 6. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. Rotate on-call responsibilities., 12. Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with the agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. Additional duties of Senior Case Manager 1. Caseload will include clinical high-risk client., 2. Carry a minimum of 12 clients at a given time or during the time of case management vacancies, 3. Provide peer to peer support to case managers through modeling and coaching, 4. Willing and able to address crisis intervention in community, 5. Provide assistant and support with program audits and follow ups, 6. Assist with the management and training of spreadsheets utilized for case management MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus 1.5 years' experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor's degree that required a one year practicum working directly with individuals with mental disabilities ( e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services; ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis, • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services. CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. #ICLCWCM

Job Description Company Overview: With an annual budget of $2.3 billion and more than 7,000 employees throughout the five boroughs, the New York City Department of Health and Mental Hygiene (NYC DOHMH) is one of the largest public health agencies in the world, serving 8 million New Yorkers from diverse ethnic and cultural backgrounds. We're tackling a broad range of public health issues with innovative policies and programs and getting exceptional results, but our work is never finished. The breadth of our innovative programs provides the widest range of choices for every member of our team. With grant funds from the Centers for Disease Control and Prevention (CDC), DOHMH is undertaking a new initiative that will meet critical infrastructure needs and make possible strategic investments that will have lasting effects on public health. Investments and improvements through this initiative will help modernize DOHMH’s foundational capabilities and data infrastructure, enabling it to partner in complex health and health care environments and, in turn, support better public health outcomes. This initiative supports larger efforts to rebalance investments in public health and more equitably serve communities and populations. The selected candidate will be an employee of Public Health Solutions, a nonprofit organization which is the fiscal and administrative manager of the grant, but the work will be supervised by DOHMH. This is a grant-funded position ending in November 2027. The Bureau of Division Management & Systems Coordination (DMSC), part of the Division of Disease Control (DDC), supports all other DDC bureaus with monitoring and analyzing trends in disease data, used for the recognition, prevention, and control of infectious diseases. Within DMSC, the Surveillance Unit coordinates with disease surveillance programs within DDC, the Division of Information Technology, and external partners to maintain and enhance existing surveillance system applications and implement new surveillance system applications to support complete, timely, and equitable case detection and health information exchange while ensuring data confidentiality, data quality, and compliance toward regulatory standards. DDC is in the process of replacing its current Electronic Disease Reporting Infrastructure (EDRI) in order to continue meeting these goals. Job Description: We are seeking to fill positions in the Division of Disease Control that will provide key support for DOHMH’s work of detecting, tracking, investigating, and preventing infectious diseases in New York City. Reporting to the Director of Electronic Case Reporting, this position will provide expert knowledge of Health Level 7 (HL7) standards used by healthcare facilities to report infectious disease cases to DOHMH and support the EDRI replacement project. It is expected that the position will work 35 hours per week. Duties: • Develop software solutions to capture, process, store, and perform quality assurance on data from incoming reports from Electronic Health Records (EHR), Regional Health Information Organizations (RHIO), Health Information Exchanges (HIEs), healthcare facilities, providers, and their office staff., • Apply technical and problem-solving skills and partner with agency stakeholders, the Division of IT and other staff within DDC to recommend and implement solutions for common issues and enhancements for EDRI, • Support projects that currently have or will have data flows into EDRI, including but not limited to electronic case reporting (eCR), electronic laboratory reporting, and the Citywide Immunization Registry., • Enhance and improve the production eCR system based on evolving city, state, and federal standards and requirements., • Provide subject matter expertise for relevant Clinical Document Architecture (CDA), Fast Healthcare Interoperability Resources (FHIR), United States Core Data for Interoperability (USCDI) standards, Java software development and related frameworks., • Update, support, and maintain DOHMH software applications used to capture case reports, • Respond to and resolve software security and unsupported software issues, to protect the confidentiality of patient information entrusted to DOHMH., • 5+ years of experience with SQL databases, • 5+ years of experience building Object oriented software in Java, Python, Scala, or R, • 5+ years of experience assuring security of sensitive data, • Experience with large volumes of data, • Strong organization and time management skills, • Good written and verbal communication skills, • Ability to work independently as well as part of a team, • Undergraduate degree or certificate in Data Science, Mathematics, Applied Mathematics, Statistics, Applied Statistics, Computer Science, Computer Engineering, Electrical Engineering, Physics, Public Health, or a similar field of study, • Advanced degree in Data Science, Mathematics, Applied Mathematics, Statistics, Applied Statistics, Computer Science, Computer Engineering, Electrical Engineering, Physics, Public Health, or a similar field of study, • 3+ years of experience with clinical messaging standards (i.e., HL7) and health-related coding systems (i.e., LOINC, ICD-10), • Experience with public health surveillance and health-related data, particularly disease reporting, • Experience with eCR, • R or Python, • Hybrid Work Schedule., • Generous Paid Time Off and Holidays., • An attractive and comprehensive benefits package including Medical, Dental and Vision., • Flexible Spending Accounts and Commuter Benefits., • Company Paid Life Insurance and Disability Coverage., • 403 (b) + employer matching and discretionary company contributions., • College Savings Plan., • This is a temporary grant-funded position ending in November 2027., • This individual must reside in the tri-state area (NY, NJ, CT) by their confirmed start date., • Preference may be given to individuals residing in New York City (5 boroughs) or surrounding New York State counties. We look forward to learning more about you! PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans. Monday-Friday Remote 35 Hours Per Week

Job Description Shukette, led by Chef/Partner Ayesha Nurdjaja - a 2022 James Beard Award finalist - is looking for an Assistant General Manager! This position requires daytime hours, evening hours and weekends with FULL TIME AVAILABILITY. The exciting Chelsea restaurant Shukette has been heralded by The NY Times for its "extroverted, generous spirit" and an approach to Middle Eastern Cooking that is long "overdue in New York." Shukette has been recognized as one of the top new restaurants in the city. We focus on responsibly and locally sourced ingredients with a nod to seasonality. Chef Ayesha Nurdjaja brings an exciting and dynamic take on some of her favorite dishes inspired by her extensive travels. Shukette is part of The Bowery Group, responsible for neighborhood favorites Cookshop, Rosie’s, Shuka and Vic’s. The Bowery Group is proud to list accolades such as James Beard Nominee for Outstanding Restaurateur 2022, Best Chef Greater New York 2022, New York’s Top 10 New Restaurants of 2021 in the New York Times, as well as multiple write ups of our restaurants in various publications. The Bowery Group restaurants are committed to supporting small, local farms and producers whenever possible and to highlighting seasonal produce on our menus. We take seriously this commitment to bring our guests honest cuisine, respectfully produced, and gathered close to home at peak freshness. The Assistant General Manager is responsible for providing leadership in FOH Operations consistent with Restaurant strategy and the direction of the General Manager and Director of Operations. The AGM must effectively control scheduling and labor costs, train and educate staff, maintain consistency of service quality and standards, manage ordering and inventory, and contribute to the maintenance of shared facilities and equipment. Benefits we offer: • Paid Time Off, • Transit Benefits, • Dining Discounts, • Shared Medical Plan, • Citi Bike Membership Find us at shukettenyc.com and @shukettenyc

Job DescriptionDescription: Fire Life Safety Director / Site Manager Introduction Established in 1918, Guardian Service Industries is a 4th generation family-owned Janitorial, Security, Pest Control, and Engineering & Operations staffing corporation. We provide a comprehensive range of essential facility management services to over 1,000 clients across various sectors, inclusive of commercial and government buildings, residential communities, schools, industrial facilities, transportation hubs, and retail outlets throughout the East Coast and New England. Job description Guardian Service Industries is hiring for FLSD / Site Manager Position Some of the responsibilities include: Manning the command station as well as the lobby desk Ensuring visitors are signing in Greeting employees, visitors, vendors etc. Directing lobby traffic Maintain surveillance and reporting of any suspicious persons and/or packages. Making announcements Responding to alarms (supervisory, trouble and fire) Carrying out EAP and fire plans when necessary Qualifications: Current NYS security license Current T89 license or F89 license Current Z89 (May be acceptable if combined with +3 security experience) 1 year FLSD experience Pay: $32.00 per hour Benefits: · Dental insurance · Flexible schedule · Health insurance · Paid time off · Vision insurance Schedule: · 8 hour shift · Day shift · Evening shift · Every weekend · Monday to Friday · Weekends as needed License/Certification: · T89 License or F89 License (Required) Requirements: Manning the command station as well as the lobby desk Ensuring visitors are signing in Greeting employees, visitors, vendors etc. Directing lobby traffic Maintain surveillance and reporting of any suspicious persons and/or packages. Making announcements Responding to alarms (supervisory, trouble and fire) Carrying out EAP and fire plans when necessary

Job Description As an Assistant Director, you'll: * Assist the Director in daily operations, including overseeing classroom activities, scheduling, correspondence, and staff management. * Maintain accurate and up-to-date records of children, staff, and center operations. * Support the hiring, training, and professional development of childcare staff to maintain high-quality care standards. * Ensure compliance with all local, state, and federal regulations related to childcare operations. * Prepare for and participate in inspections and audits. * Foster positive relationships with parents through effective communication, addressing inquiries, concerns, and sharing child development progress. * Manage enrollment processes, including registration, paperwork, and parent communication. * Collaborate with teachers to implement age-appropriate curricula that promote learning and social development. * Maintain a safe and clean environment by overseeing health and safety protocols, emergency preparedness, and regular facility inspections. * Assist with coordinating staff schedules and managing payroll functions. * Assist in optimizing financial resources effectively. Apply Today If You Have: * Bachelor’s degree in Early Childhood Education, Education, Child Development, or a related field. * Previous experience in a childcare setting, with supervisory or managerial responsibilities (preferred). * Strong knowledge of early childhood education practices, curriculum development, and regulatory requirements. * Proficiency in Microsoft Office Suite. * Strong organizational abilities. * Knowledge of licensing and regulatory requirements for childcare facilities (preferred). * Passion for working with children and supporting their development. * Excellent communication, leadership, and interpersonal skills. * Ability to multitask, prioritize, and problem-solve in a dynamic environment. * Ability to work independently and as part of a collaborative team. * Attention to detail and problem-solving skills. * Flexibility and adaptability to handle changing priorities. * Commitment to professionalism and confidentiality. * Fully vaccinated against COVID Preferred * CPR and First Aid certification preferred. * B-2 certification (preferred). * Must be a strong team player. * Willingness to split time between Brooklyn and Tribeca location for first three months (preferred). What We Offer: Competitive Compensation and Benefits: $85,000-95,000 based on level of education and experience. Full time employees also receive benefits including health, vision, and dental insurance, retirement savings, commuter benefits and childcare discounts. Child-Centered Approach: Our educators facilitate each child's success by observing their interests and developing lessons inspired by their curiosity and our curriculum. State-of -the-Art Facilities: Our campuses are purposefully designed to offer endless opportunities for learning and discovery. Employee Development: We offer robust onboarding training, ongoing professional development days, and individual coaching and feedback fostering collaboration and growth. As we grow, you can too! We love to promote from within and are committed to helping our colleagues achieve their career goals at Playto! To be considered, applicants must be based in or willing to relocate to NY. Candidates must also possess independent US work authorization. Physical demands of this position include but are not limited to sitting and standing for extended periods, bending at the waist, reaching overhead, and frequently moving or lifting children weighing up to 40 pounds unassisted. Applicants requiring reasonable accommodation or having questions should contact us.

Job DescriptionThe salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Deputy Executive Directors (DED), the Administrative Assistant (AA) to the Deputy Executive Directors will provide administrative and clerical support including, Outreach program reporting, scheduling, and organizing program leadership and other meetings, and managing special projects as assigned. The AA supports the program Administrative Assistants and facilitates communication between program and the Administration office; and provides general administrative support including front desk coverage at the Organization’s administration office as assigned. Key Responsibilities & Essential Functions Program/Facilities • Provides administrative support to the Deputy Executive Directors and acts as a liaison to all programs under the DED’s supervision., • Prepares, maintains, and submits all purchase orders, check requests, and expense reports to the DED’s for their review and approval prior to submitting to the Finance Department in accordance with Urban Pathways, funding and regulatory agency requirements and guidelines., • Works closely with the Deputy Executive Directors in the areas of vehicle billing, insurance, registration, inspection, EZ Pass, E permits, and repairs for all Organization vehicles. Receives and distributes tickets/violations to appropriate DED and Program Director and Director of Operations, and monitors payment of the tickets/violations., • Trains and supports new program Administrative Assistants in the Finance portal, purchasing, payment of expenses, petty cash, and ensures that Administrative Assistants are aware of and trained in operational changes. Assists program Administrative Assistants in problem solving and special projects., • Coordinates Program Leadership Meetings including preparation and dissemination of agendas, meeting attendance and meeting minutes., • Prepares reports, correspondence, memos, etc., for the Deputy Executive Directors and programs as assigned., • Communicates verbally and in writing in a professional manner at all times., • Attends staff meetings, training, and supervisory sessions as required., • High School Diploma, GED/TASC or equivalent required. Bachelor’s degree preferred., • Administrative and clerical experience required., • Proficiency in Google Suite & Microsoft 365, Videoconference, & technical online skills., • Excellent interpersonal skills and ability to work as both part of a team and independently., • Strong written and verbal communication skills., • A proactive person-centered approach., • Experience in working with diverse communities., • Desire to perform the essential functions of this job., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job Description Responsibilities: · Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. · Performs administrative and clerical office duties including preparing reports; administering gift cards, and metro cards; · Prepares all payment requests; · Keeps track of and orders supplies for the CVAP; · Collaborates and maintains cooperative relationships with all other Safe Horizon programs, including IS&T, Facilities, Purchasing, and Accounts Payable; · Assists the Administrative Director in managing the supply needs for CVAP including inventory and ordering; · Maintains resource materials, completes data entry and runs reports for mailings and/or funders; · Maintains and updates organizational charts for CVAP; · Coordinates and sets up general meetings, workshops/trainings and holiday events for CVAP; · Maintains NYPD paperwork for current CVAP staff as well as candidates in the hiring process for CVAP; · Coordinates room set ups for meeting, training, office events using the web help desk; · Distributes mail as needed; · Serves as a backup for reception duties; · Preforms various other duties and special projects to be assigned by the Associate Vice President and/or Vice President. Qualifications: · High school diploma required or associate’s degree; · Proficiency in Microsoft Office 2010 (Outlook, Word, Excel and Power Point), and Internet use; · Strong verbal and written communication skills; · Proactive problem solver with interest in developing effective administrative systems; · Comfort with learning new skills and technology; · Detail oriented; · Ability to work effectively both as part of a team and independently; · Dedication to supporting employees and to Safe Horizon’s mission of empowering survivors of violence and abuse. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.07 - $24.08 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Property Manager – Millbrook WSFSSH MISSION STATEMENT The mission of WSFSSH is to provide safe, affordable, senior housing that integrates compassionate property management with supportive services to enhance the independence and dignity of each resident. WSFSSH creates and preserves affordable housing while supporting the development of healthy neighborhoods. JOB SUMMARY Millbrook Terrace is an affordable housing development for seniors, located at 570 East 137th Street in the Mott Haven section of The Bronx. The development provides 158 residences, including 48 studio units for formerly homeless individuals. The Property Manager position partners with Social Services staff to collaborate in the development, evaluation and implementation of agency policies, procedures, and programs with the goal of improving the services provided to residents. The Property Manager is responsible for safe operations of the building; staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations and collaborating with the social services team to keep residents stably housed. JOB DUTIES & RESPONSIBILITIES Building Management: • Supervise the maintenance, administrative and compliance staff, including:, • 1 Income Certification Specialist, • 5 Front desk staff (24/7 staffing), • 1 superintendent, 1 handyman, 4 porters., • Ensuring building operation continuity. This includes setting staff schedules and coordinating shift coverage as needed (vacations/holidays/etc.), • In collaboration with Area Manager, Facilities Department and Euclid Hall Superintendent, manage ordering, repairs, and maintenance, • With support of the Income Certification Specialist, ensure annual income certification and lease renewals are completed, annually or as needed., • Report on and address building related issues in a timely fashion, • Assure the building, sidewalks, and alleys are clean and well-maintained; and all licenses, certificates, etc., are current, • Conduct at a minimum, bi-annual inspections, arranges for routine painting and repair work and monitors progress of work orders. Maintain accurate records, tracking service and performance of equipment, • Assure compliance with fire safety regulations including routine fire drills and inspection of fire safety equipment, • Review and recommend staff training needs and ensure staff are meeting minimum training requirements, • Assure all required licenses, operating certificates, etc. are current and maintained., • Assure all documentation is properly completed, managed confidentially, and stored in an appropriate location and submitted in a timely manner, • Work collaboratively with social services to resolve resident issues, • In collaboration with WSFSSH Occupancy and Leasing departments, responsible for intake/admission, and discharge of residents, • Available to negotiate and respond to grievances and reasonable accommodation requests., • Respond to onsite emergencies and safety concerns, such as floods, fire, or tenant-related issues, in collaboration with maintenance and social services teams, as needed. Shared on-call availability with other members of the WSFSSH team during non-business hours., • Ensure compliance with WSFSSH standards and all contracted agencies including but not limited to NYCHA, (New York City Housing Authority), NYC Department of Homeless Services, NYC Department of Health and Mental Health, NYC Building Department, NYC Fire Department, NYC Housing and Preservation Department, Low Income Housing Tax Credit (LIHTC), HPD Project Based Voucher Program/Section 8 Rental Assistance, and NYC Continuum of Care (CoC)., • Oversee lease-up of vacant units in compliance with fair housing, marketing, tenant selection plans, tenant applications, and referral programs, • Operate and manage the building within the prescribed budgets and ensure documentation of expenses meets contractual and agency standards, • Collect and deposit rents, • With the Director of Senior Center, monitor and ensure that building complies with local codes and regulations, • Conduct routine walkthroughs of the facility to identify maintenance needs and safety concerns, • Skilled at working with people who have histories of homelessness, are living with mental health conditions, chronic substance use, or other chronic challenges., • Strong leadership skills with a proven track record for creating and maintaining positive and mindful change, • Ability to collaborate across functional teams, • Ability to work well under pressure, including emergency and crisis situations, and be flexible with work schedule when necessary, • Proven management skills including strong computer skills and facility with Excel, Word, Outlook. Facility with RealPage, Yardi or similar Property Management software., • Experience with Low Income Housing Tax Credit programs and compliance, including LIHTC Certification, strongly preferred., • High School Diploma or GED required, Associate’s or bachelor’s degree preferred, • A minimum of two years of supervisory experience, • Must be able to sit, stand, walk, and bend Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more. Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday- Friday 9am-5pm (35) hours per week

Job Description Jamestown JOB DESCRIPTION POSITION/LEVEL: Senior Property Manager FLSA STATUS: Exempt DEPT/OFFICE: Property Management DATE: August 2025 REPORTS TO: Regional Vice President, Northeast JOB SUMMARY: This is a new position within Jamestown OTS, L.P., in its capacity as owner and operator of the venue, based in New York City. The Senior Property Manager (SPM) will be given the unique opportunity to transition the asset out of Development & Construction into operations by building a team and establishing operations for the site. The Senior Property Manager (SPM) will be a critical member of the OTS team, reporting to the Director of Property Management, and responsible for ensuring the building services and equipment are performing optimally. The ideal candidate will bring a hospitality -driven approach to property management, leveraging experience in the New York City hotel industry to delivery exceptional service and elevate the tenant and guest experience. The SPM will manage building services and support the Experiences Management Team based on business demands, implement a culture based on the highest standards of safety and security, operational efficiency and deliver excellence in the guest experience. The building is an 18 hour a day, 7 day a week operation and has heavy demands related to events and New Year’s Eve operations. The individual will play a pivotal role in ensuring success by effectively managing the building and its diverse operations, maintaining safety standards, and delivering exceptional guest experiences while providing a safe, clean, and well-maintained environment for a large volume of visitors and staff. The SPM is an active member of the building operations team, completes daily building inspections, establishes and ensures protocols for cleaning, security, and maintenance, negotiates service contracts, schedules maintenance, tracks warranties, ensures operational efficiencies, monitors invoices to ensure work completed aligns with contracts, pays bills, handles logistics of deliveries and labor in and out of the building, ensures operating elevators can serve all floors of the building 24/7, engage and participate with surrounding building owners for optimizing security, scope, bid and oversee capital projects, work with the Experiences GM and tenants to adjust services based on business demands. Interact with ownership, tenants, vendors and times square stakeholders to establish a relationship and make sure services are employed and implemented as needed. Oversee ordering of supplies. Establish procedures for use of common areas. Oversee invoices and accounting needs. Create operational expenses and capital budgets. PRE-OPENING RESPONSIBILITIES • Work hand in hand with the Development and Construction team to transition the building from a re-development into an operating building., • Ensure building operations are in place prior to the soft opening; review all existing plans from an operational perspective and provide expert input into necessary changes., • Write all SOP and training materials in conjunction with the HR department., • Develop and execute upon a pre-opening schedule plan and budget., • Responsible for owning and leading the optimal organizational structure, including the number of staff, positions/duties, hours, recruiting, hiring, and training the full team, including third-party service providers, before opening., • Supports the creation of long-term plans, goals, and performance metrics., • Business optimization, • Execute on the approved business plan set forth by the owner or owner representative., • Support and plan logistics for events and VIP experience for both building and tenants., • Collaborate with multiple departments including Asset Management, Construction, Leasing, Legal, Marketing, Accounting and Executive Management., • Oversee annual budget development and management of multiple cost centers under the operations group., • Work closely with the Experiences General Manager to develop and manage operational budgets., • Project needs for capital improvements, obtain pricing, include in 5-year capital planning., • Works with the leadership team to develop and implement strategies to maximize visitor spend and yield., • Develop and maintain positive working relationships with tenants and contractors., • See to it that service to tenants is prompt and responsive and that complaints are effectively resolved in a timely manner., • Ensure teams know the significant terms of each lease, administer and deliver upon the terms by ensuring conformance to the stated obligations of tenant and landlord including but not limited to proper insurance coverage, timely rent payments and reporting., • Support leasing efforts by ensuring leasable space is show-ready, by participating in building tours with prospects, providing feedback on draft leases, and by tracking or exercising any options., • Operational Planning, • Develop, maintain, and enforce building rules and regulations for tenants, patrons, building staff, and contractors., • Oversee facilities team, including third party service providers, manage resources, contain expenses, delegate and prioritize tasks based on changing needs of the asset., • Monitor work and uphold the highest standards to ensure outstanding property appearance., • Ensure the site provides a memorable experience for all visitors, maintaining the highest level of guest satisfaction by delivering service with a hospitality mindset., • Ensure superior contractor performance, safety, and compliance with contract terms., • Monitors industry trends and identify areas for improvement and greater efficiencies., • Plan and set schedules for the venue’s operational excellence all while managing to the approved property expense budget., • Works with the event team and other event programming to ensure the building is appropriately planned for, staffed, set up, and broken down., • Identifies potential operational risks and develops robust contingency plans to mitigate adverse impacts to operations., • Develop an Emergency Action Plan in conjunction with the Director of Security & Life Safety and ensure training participation by all building employees and tenants., • Stays abreast of industry regulations and compliance requirements to ensure the company operates within legal boundaries., • Establishes in conjunction with the technology & security leaders’ key procedures for opening and closing as well as Health and Safety measures for the day-to-day operations., • Oversees engineering to ensure appropriate preventative maintenance procedures are in place and executed on., • Supports landlord work, tenant improvement, and other capital projects through careful coordination to ensure no disruption to tenant operations or guest experience., • Advance the property and company’s goals and programs for sustainability and corporate responsibility., • Events, • Works with the OTS event programming team to ensure events happening on campus are appropriately planned, staffed, set up, and broken down., • Works with the rest of the building experiences on any related major event., • Works with food and beverage concessionaire on loading dock and storage logistics, staff training, cleaning, etc., • Actively participates in planning of NYE event by being onsite, attending meetings, facilitating infrastructure needs and being onsite for NYE event., • Brand Stewardship, • Serves as a passionate steward and advocate for the OTS brand., • People, • The Senior Property Manager will be responsible for building and leading a team that will define the right organizational structure. Continually appraise employee performance and provide feedback and coaching that will drive service excellence., • Develop direct reports via ongoing feedback/development planning and at least twice-yearly appraisals in conjunction with the HR Director., • Ensure that all administration relating to personnel matters and the company’s Human Resources Policy is completed and that accurate and timely records are maintained., • Ensure all operations team members have clarity and a path to the development plan and set reviews conducted in a timely and responsible manner., • Lead regular meetings with team members both individually and as a group., • Develop and manage the operations department team to ensure that all staff reach their potential as well as deliver on business objectives., • At least 15 years’ experience in a Property Manager role at a large building(s) with high occupancy and public facing space. This role requires leadership skills, experience in managing a team which delivers a high level of hospitality, passion for training is a must, a high level of attention to detail and neatness and a professional neat appearance., • Demonstrated success working at a progressively senior level with an emphasis on strategic leadership and P&L performance including planning and overseeing projects, managing project budgets, and working with outside vendors/third-party consultants., • Demonstrated success in building, training, and leading a team, preferably during the planning and opening of a new building, experience, or hotel., • Problem-solving abilities and adaptability to dynamic and high-pressure situations and multi-tasking., • Exemplary work ethic, with the ability to work quickly and under pressure., • Notable leadership and strong executive presence in large, complex organizations with responsibility for significant revenue budgets, diverse operating functions, and an ability to work with individuals at all levels of the organization., • Solution-oriented thinking in a high-paced environment, • Excellent interpersonal skills., • Strong written and verbal communication, organization, and time management skills, • Ability to understand and successfully take charge of difficult organizational problems and to formulate/drive appropriate solutions., • Keeps a positive, open, approachable, and professional relationship with a diverse group., • Ability to work nights and weekends as needed; on call 7 days a week, 24 hours a day. Must work NYE Event., • Passion for New York City EDUCATION AND PROFESSIONAL QUALIFICATIONS: • College degree required; advanced degree preferred., • Management experience in the visitors’ operations, facilities management, and/or museum or attraction., • Computer, • Microsoft Office Suite Knowledge of: • Conflict Management Resolution, • Organizational and interpersonal skills, • The ability to meet deadlines; accomplish work in order of priority; professionally maintain composure & effectiveness under pressure and changing conditions

Job DescriptionDescription: Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Is responsible for assisting the Building Services Director, coordinating, developing and supervising all program components for Facilities Management and Building Services departments located in Staten Island and Brooklyn. This includes the direct supervision of management staff, maintenance of agency facilities, overseeing repairs and upgrades being performed by outside contractors, cleaning of agency grounds and facilities, compliance with all applicable regulations, division development and expansion. Has the authority to exercise independent judgment within the framework of established policies and procedures that influence operations. Serves as liaison with other agency programs and outside agencies, contractors and vendors. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Assistant Director of Building Services will include, but are not limited to the following: • Recruits, orients, trains, appraises, supervises and recommends discipline, when necessary, of staff., • Suggests, coordinates and implements division goals., • Inspects agency sites and makes recommendations on repairs and upgrades of physical plant., • Places construction work for agency sites out for bid and ensures contractors adhere to terms contained in signed contract., • Manages agency fleet of vehicles., • Oversees contract work concerning maintenance and repair of building systems including HVAC, electrical, plumbing, carpentry, fire alarm systems and fire suppression systems., • Ensures agency sites are following NYC Building codes, OSHA, EPA regulations regarding hazardous waste disposal and ensures any conditions causing violations are corrected promptly., • Inspects agency facilities on a regular basis to ensure they are being properly maintained and kept clean., • Provides oversight of staff and facilities., • Completes special projects as requested., • Takes appropriate measures including periodic area assessments and observations of practices, materials, equipment and environment and provides staff with safety training to ensure that his/her employees are provided with the safest and healthiest workplace possible., • Keeps abreast of changes in field., • Oversees the upkeep of agency grounds and ensures staff effectively removes snow from same., • Performs necessary paperwork as requested., • Performs other related duties as requested. Requirements: QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Valid NY State Driver’s License and maintain it in good standing., • Licensed Professional Engineer in NY State., • Ability to read, write, speak and understand English., • Good interpersonal skills are required to interact effectively with employees, co-workers, other departments, outside contacts, contractors, etc., • Ability to work independently and handle multiple tasks., • Knowledge of HVAC Mechanical Systems., • Excellent organizational skills., • Excellent analytical ability., • Willing to travel among the agency sites., • Must be able to maintain the strictest confidentiality., • Proficiency in the use of a personal computer and appropriate software and E-Mail system. EDUCATION and/or EXPERIENCE • High School Diploma., • At least seven years of progressively more responsible managerial experience. COMPENSATION: $55,000 - $68,000 + Industry-Leading Benefits for all full-time employees. At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.

Job Description Essential Job Functions Assists in Providing Clinical Services: • Based on a written treatment plan received from the Interdisciplinary Treatment Team (ITT), identifies those aspects, which can be integrated into residence activities., • Provides clinical oversight of implementation of all phases of residents' treatment plans. Assigns staff to implement services., • Observes the delivery of services to assess reaction/progress and to evaluate the quality of the service. Discusses results with staff and makes any modification deemed necessary (if appropriate) or presents recommendations to the ITT., • Discusses with other managers any incidents or circumstances which could be taken into consideration in planning and carrying out activities., • Informs staff to the types of clinical services and recreational activities available., • Reviews crisis intervention of residents with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual resident, and staff-actions during a crisis., • Informs staff of community resources and ensures that staff are accompanying residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance for residents., • Establishes and maintains work schedules in accordance with agency policy. Responsible for managing the completion of time clock edits within the deadline established by the Human Resources Department., • Maintains and posts work schedules and adjusts assignments based on availability of staff, the abilities of specific staff members, and the particular requirements of the resident(s)., • Instructs mangers and/or staff on the specific tasks to be performed and provides written guidelines if necessary., • Periodically meets with staff individually and/or as a group to discuss observations, deficiencies, new techniques, administrative matters, and circumstances that might have a bearing on the effective and efficient functioning of the staff., • Evaluates staff competencies and deficiencies; meets with subordinates on an individual basis to discuss their job performance’s strengths and weaknesses, suggestions for improvement, and follow-up as appropriate., • Supervises staff in appropriate reactions to emergency or crisis situations., • May attend centralized training programs designed to “train-the-trainer.”, • Responds to work related questions, problems, and complaints from staff., • Ensures that shift has attended required in-service training and schedules employees to attend both in-service training and training provided by vendors. Conducts training on clinical subjects, charting, fire safety plan, fire drills, emergency plans and procedures, building security, volunteers and interns, and site-specific exposure control plan., • Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination. Responsible for taking complaints of sexual harassment and informing the Director of Residential Services and the Human Resources Department., • Provides oversight in the area of administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies., • Manages of the orientation of new personnel and the sponsorship program., • Ensures that all Federal and State health and safety standards are met, deficiencies are handled according to agency policy., • Ensures that the performance of various housekeeping duties to provide a clean, neat, and safe environment are met., • Initiates requests to repair/replace worn furnishings, floor coverings, etc.; alerts the Director of Residential Services of any major structural problems., • Conducts and records health and safety drills., • Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles. Reports lost stolen, missing, or damaged property to the Residence Manager. If directed, conducts initial investigations of property that is lost, stolen, missing, or damaged., • Recommends the purchase of supplies and equipment; properly secures all property and equipment. Conducts regular inspections of vehicles and property to ensure cleanliness, accountability, and serviceability., • Conducts regular inspections of resident rooms to ensure property accountability and serviceability. Establishes key control procedures., • Recommends disciplinary action for staff whose negligence resulted in ICL property becoming lost, stolen, missing, or damaged. Assists in Providing Quality Assurance Oversight: • Ensures internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the services provided to residents., • Develops a residence mission statement that supports the division and agency mission statements., • Maybe directed to coordinate with the Quality Management Department and the Administration Division for staff assistance in the preparation for an audit., • Reviews plans of corrective action, incident reports, and program evaluation reports and recommends action that needed for improvement., • Educates staff in the benefits of resident and family involvement, levels of resident and family involvement, types of resident and family involvement, nature of resident and family involvement, and issues of working with the resident and family., • Develops a resident strategy for working with residents and families and develops activities that foster residence-resident and family cooperation and coordination., • Promotes Mental Retardation programs in local communities., • Educates staff and residents on the importance of a constructive relationship with local elected officials, community boards, and community citizens., • Cooperates with other organizations in development of understanding and interest participating in long-range plans for mental retardation program development. General: Willingness and ability to use ICL supplied communication tools (e.g. computers, beepers, telephone, fax, etc.) regularly in the course of conducting business. Compliance with attendance rules and the ability to work on a regular schedule and has on-call responsibilities. Additional Tasks: • May be responsible for facility maintenance and reports needed repairs to the Director of Facility Maintenance., • Knowledge of the policies and procedures of OPWDD, as well as state and federal regulations as they apply to the care and treatment of the developmentally disabled., • Knowledge of active treatment programs as they related to the developmentally disabled., • Knowledge of sound supervisory practices; ability to lead a multi-disciplinary staff of professionals and paraprofessionals and make decisions quickly in a variety of situations., • Knowledge of the characteristics of the mentally retarded and developmentally disabled; knowledge of active treatment and individual program plans., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to manage resources, which includes money, material, time, and people., • Serves as a role model to staff and residents., • Ability to effectively communicate both verbally and in writing. Qualifications and Experience • High School Diploma or GED plus 3 years of experience providing direct services to people with IDD, that includes supervisory experience. Bachelors or Associates in Human Services may be substituted for up to 2 years of general experience. AMAP, SCIP-R, CPR/First Aid required. Clean, valid NYS Driver’s License. #ICLOTHER

Job Description Powerhouse Arts is a not-for-profit organization committed to creative expression. Housed in a purpose-built-facility in Brooklyn, the organization hosts an extended network of art and fabrication professionals and educators who work together to co-create and share artistic practices vital to the well-being of artists and the communities to which they serve. Our new facilities house fabrication services, production services, production spaces, and member workshops for artisans. In 2025, PHA expects to welcome in thousands of patrons as the building becomes a center for art and performance. Over the next few years, PHA will see growth and expansion in all areas of business and an increased focus on revenue generation. Powerhouse is seeking a Venue Rental Sales Manager to oversee the administration of the Venue Rental Program. This role includes managing client communication, scheduling, and document preparation—from initial inquiry and site visits to event execution and final closeout. The ideal candidate will ensure high customer satisfaction and repeat business through excellent client management and prompt, detail-oriented service. Responsibilities: Client Management + Rental Program • Partner with the Director of Event Production and Operations and Events Business Operations Director to manage event leads, drive sales, and coordinate calendar planning, • Respond promptly and professionally to all venue rental inquiries, • Maintain proactive, ongoing communication with prospective clients throughout the sales process, • Ensure all rental and partner event details are accurately entered and regularly updated in the Momentus database, • Generate and share weekly rental lead reports, monthly income projections and space utilization reports with Senior Team, • Schedule and lead initial site visits, coordinate follow-up visits in partnership with the Director of Event Production and Operations and Events Business Operations Director, • Conduct regular competitive analyses and foster relationships with comparable venues, • Draft and issue rental quotes, agreements, and invoices in collaboration with the Director of Event Production and Operations and Events Business Operations Director, • Advise clients on insurance requirements and manage collection and filing of Certificates of Insurance (COIs) for all bookings, • Build and sustain strong relationships with rental clients, producers, artists, nonprofit neighbors, and vendors (including caterers, florists, A/V, lighting, and more), • Support internal Events Production and Operations teams to manage day-to-day events operations, ensuring client's satisfaction and repeat business., • Attend event meetings with internal staff and external partners to prepare for upcoming events, • Assist Event Production & Operations Director and Events Business Operations Director in providing instructions and pass-on information to Visitor Experience, Cleaning, and Security Teams as it relates to events, • Ensure information for each event is distributed internally in a timely manner, • Ensure Health + Safety, DOB, FDNY, and OSHA codes are always adhered as it relates to events, • Take departmental ownership of Venue Calendar Database: Momentus, • Enter all client, event, and production details, updating regularly as information becomes available via client communications, • Ensure a high level of data accuracy at all times, • Collaborate with Tech Services and Momentus on:, • Support needs, arranging/calendaring application upgrades/downtimes, etc., • Attend product development and roadmap/release info-sessions/seminars, • Attend staff meetings and management training sessions Powerhouse Arts is a safe, inclusive workplace for people of all backgrounds and walks of life. We strongly encourage you to apply if you are from a marginalized or underrepresented group. The requirements listed are guidelines, you don't have to satisfy every requirement or meet every qualification listed. If 80% of what you read fits you, or if you have skills that are transferable, please apply. • 3+ years of relevant experience in event sales and venue management support., • Client-focused mindset with a positive, caring approach to client and guest satisfaction., • Highly organized and detail-oriented, with strong time management skills., • Proactive problem-solver and clear communicator, able to anticipate needs and address challenges effectively., • Strong written and verbal communication skills, including excellent proofreading and editing abilities., • Extensive experience drafting, editing, and managing professional correspondence., • Flexible, creative, thorough, and resourceful in adapting to evolving needs and priorities., • Technically proficient with G Suite, Microsoft Office Suite, Mac OS, and Box platforms., • CRM expertise with prior sales database experience; Momentus/Ungerboeck proficiency required., • Comfortable with communication and project management tools, including Asana, Zoom, and Slack. Powerhouse Arts is an equal opportunity employer. Applicants receive consideration without regard to race, age, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or any other basis prohibited by law. Powerhouse is committed to promoting a diverse and inclusive workplace and recognize the positive value of diversity. For more information, visit

Job Description Title: Assistant Director of Residential Life (On Site) Reports To: Program Director Location: 2190 University Avenue, Bronx NY 10453 Hours: 35 Hours/Week; Exempt (Requires Flexibility for some Evenings & Weekends) Salary Range: 68K-75K Annually based on relevant experience and education Job Summary: In the context of child-centered, family-focused practice to promote permanency, well-being, and safe, productive, and daily programmatic functioning of a hard-to-place Group Residence for male participants. The Assistant Director of Residential Life supervises the residential, maintaining effective delivery of services consistent with agency philosophy and policy, COA, and city and state mandates. The Assistant Director of Residential Life will lead and manage a team of Youth Development Counselors and Residential Life Supervisors to create and maintain a trauma-informed environment utilizing the principles and practices of the Sanctuary Model and Youth and Family Development strategies. Major Duties: • Responsible for the day-to-day functioning of the program, including oversight of daily schedules, staffing coverage, and program activities and development to foster a safe, secure, therapeutic environment for participants., • Directly Supervise the Residential Life Supervisors & supervise a team of Youth Development Counselors from various levels: YDC, Senior YDC, and Master YDC., • Work closely with the Risk Management Team to respond to Justice Center reports and protocols and follow up on facility-wide and program protocols and incidents., • Work alongside the Social Services team to create a cohesive building-wide community, shared planning, and collaboration supporting the agency's mission, values, and strategic plan across residential life and social services staff members., • Coordinate and, when needed, lead all relevant meetings, and assist in the development and execution of all plans, policies/procedures. Keep staff informed and ensure that team decisions are uniformly implemented., • Attend all relevant meetings with internal and external stakeholders as needed., • Communicate and collaborate effectively with GSS peer programs and support departments (i.e., Development, Finance, Government and External Relations, Human Resources, IT, Maintenance, PEP, and Learning and Development)., • Assure compliance with New York City & State regulatory agencies, e.g., fire, health, DYFJ, OCFS, and COA., • Ensure each facility/program is fully and timely, maintaining all required records, reports, and logs. That identified staff is accurately and timely submitting all needed reports to internal and external stakeholders., • Be responsible for effective and efficient use of resources, including regular budget monitoring in collaboration with the Program Director, and for the security, upkeep and cleanliness of the facilities, vehicles, and all equipment; assure the proper use of all agency supplies., • Maintain 24-hour on-call contact with the programs for emergencies., • Lead the implementation of the Sanctuary Model of trauma-informed practice within the programs., • Encourage and advance the use of the Sanctuary Model tools: safety plans, community meetings, psycho-educational groups, team meetings, red flag reviews, treatment planning conferences (or similar), and self-care in the program to create a non-violent and trauma-sensitive culture., • Ensuring CFTSS and Medicaid Manage Care practices are occurring in the program., • Promote and model the seven Sanctuary Model commitments to create a non-violent, trauma-sensitive culture., • Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) framework into daily practice to ensure quality care and an effective work environment., • Utilize Sanctuary Model principles in the supervisory practice., • Perform other duties as may be required. Qualifications: • Bachelor’s degree Preferred., • Minimum of five years of proven supervisory experience in a youth residential program is Highly Preferred., • Five years of experience working with at-risk adolescents, including in a residential program., • Proven supervisory and management skills required., • Valid New York State driver’s license required., • Flexible hours and on-call availability are required., • Ability to complete mandated Safe Crisis Management (SCM)/primary de-escalation and restraint technique training., • Must be willing and able to become a certified Safe Crisis Management trainer and conduct training as needed., • Must be able to perform physical restraint on youth using approved procedures., • Must have a commitment to use and implement the Missouri approach, a group-based rehabilitative and therapeutic approach. Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services. We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance. We value diversity and inclusivity in our workplace and encourage applicants of all abilities to apply.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA’s Workforce Development and Refugee Services programs annually provide thousands of community members with culturally competent case management, employment, education, vocational training, benefits access, health, financial literacy and English language services, in house and by referral. CAMBA specializes in assisting those with special barriers to employment including low skilled workers, long-term unemployed, immigrants and refugees, limited English speakers, formerly homeless, seniors, formerly incarcerated, trauma survivors and victims of human trafficking. These programs are performance-based, and success is measured by meeting enrollment, employment placement, training, retention and case management goals. Position: Administrative Assistant /Front Desk Reports To: Program Director Location: 10 Snyder Ave, 4th Floor, Brooklyn, NY 11226 What The Administrative Assistant /Front Desk Does: • Provide administrative and clerical support to ensure the smooth operations of all departments., • Organize and maintain daily attendance in the form of sheets, data logs or remote session reports., • Assist non-clerical staff with clerical work (i.e., data collection and data verification)., • Greet visitors/clients, determine nature of business, and announce visitors to appropriate personnel., • Provide callers with answers to questions about the organization (i.e. eligibility, address, contact #, directions, etc.)., • Compose, type, print and send general correspondence, training curriculums, memos, reports and marketing materials (via e-mails, faxing, interoffice mail, etc.)., • Organize and maintain filing system(s)., • Coordinate and schedule meetings, conference calls, prepare agendas, reserve and prepare meeting rooms/facilities., • Monitor, troubleshoot, and ensure proper functioning of all office equipment, including ax and copy machines; coordinate maintenance repairs as needed., • Prepare, submit and track all MIS requests for assistance., • Prepare purchasing requests and support with procurement-related tasks (i.e. reconcile purchase orders and invoices)., • Manager the full office supply process: order, receive, track, store and distribute office supplies., • Conduct mail pickups and/or deliveries., • Have direct client service/program responsibilities in addition to the above, • At least one (1) year of relevant experience., • Ability to communicate effectively verbally and in writing to internal and external audiences and various levels of management., • Ability to operate a multi-line phone system and greet a high-volume of incoming visitors., • Ability to multi-task and work effectively in a fast paced, high volume, and deadline driven environment., • Organized and detail oriented with strong documentation skills and a commitment to upholding confidentiality., • Demonstrated ability and dedication to work with refugees, asylees, immigrants, young adults, and, • low- income populations., • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) required., • Background as a front-desk receptionist or administrative assistant at a non-profit organization Preferred. Status: Full-time- In Person (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR brENUU7q0d

Job Description Bedford Stuyvesant Early Childhood Development Center (BSECDC) has been “Rooted in the Community since 1966.” A federally funded Head Start program whose mission is to provide high quality, comprehensive early education and family engagement services to families and their children ages 2 to 5 years old. BSECDC embraces a holistic strength-based approach to meet the needs of our earliest learners and their families within the Bedford-Stuyvesant community. JOB DESCRIPTION: EDUCATION SITE MANAGER POSITION/JOB TITLE: Education Site Manager STATUS: Full-Time/Exempt REPORTS TO: Education Director SALARY RANGE: $ 88,871.38 SUPERVISES: Center-Based Staff (Teaching Staff; Family Assistant; XXXX) JOB SUMMARY: The Education Site Manager (ESM) manages the day-to-day operations of their assigned center and provides regular and ongoing leadership, oversight, and supervision to the center-based to ensure the delivery of high-quality, comprehensive services to children and families and continuous program improvement. The ESM ensures compliance with all federal, state, and local regulations, including the Head Start Program Performance Standards, the Head Start Act, the NYC Department of Health, and NYC Department of Education regulations, as well as all BSECDC policies and procedures. The ESM is responsible for collaborating with other BSECDC Management Team staff to coordinate services for children and families. ESSENTIAL DUTIES AND RESPONSIBILITIES: To support other sites, in the event other site managers need to be realived. • Responsible for the day-to-day operations of the assigned center, including ensuring adequate staffing and compliance with group size and staff/child ratios at all times; providing classroom assistance, as needed;, • Maintain an up-to-date licensed facility by collaborating with Facilities staff to adhere to all NYC Department of Health regulations;, • Coordinate with the Education Director and Coaches to support the implementation of the program curricula to fidelity to promote children’s learning and development across all developmental domains outlined in the Head Start Early Learning Outcomes Framework and the curriculum;, • Ensure teachers implement responsive and effective teaching practices that demonstrate respect for children and provide opportunities for children to express themselves;, • Promote cultural competence and universal values of respect, compassion, and tolerance among staff and children by ensuring the curriculum implementation includes global education, multiculturalism, and peaceful classroom concepts;, • Ensure all required child screenings and assessments are completed in a timely manner;, • Monitor and respond to child outcomes data;, • Coordinate with the Health and Disabilities Coordinator to ensure children with identified disabilities receive timely evaluations and appropriate services designed to address their needs individually; attend IEP/IFSP meetings, if needed;, • Participate in case management mental health meetings to improve outcomes for children and families;, • Establish professional relationships with parents based on trust to encourage communication with staff and positively engage families in understanding program requirements;, • Communicate effectively with parents with mutual respect and empathy while maintaining professional boundaries and adherence to BSECDC’s strict confidentiality policy; monitor teacher communication with families for the same;, • Collaborate with the Family Services Coordinator to ensure effective implementation of all ERSEA regulations and the Parent Engagement Plan;, • Provide leadership and supervision to the Family Assistant to ensure effective delivery of family partnership services and family engagement; monitor family goal setting and outcomes data., • Provide support to the Family Assistant to facilitate open communication and problem-solving with parents/guardians and provide communication about center activities, center closings, parent meetings, children’s absences, transitions within and out of the program, including to kindergarten, and any other concerns or issues that may arise;, • Assist teachers with the planning and implementation of monthly Parent Class Meetings designed to reinforce parents’ understanding of child development and their role as their child’s primary teacher through mini-workshops, training, and at-home activities;, • Ensure teachers complete two parent-teacher conferences and two home visits for each child annually; provide assistance in preparing for and facilitating conferences and home visits when needed;, • Monitor indoor and outdoor learning areas daily to observe the implementation of the daily schedule; teacher-child interactions; teachers’ performance; child supervision; and safety practices;, • Monitor classrooms a minimum of monthly to ensure the physical environment is attractive with children’s work on display, warm, nurturing, clutter-free, and conducive to child-directed play, and all emergency procedures are posted conspicuously;, • Monitor family-style meal time and CACFP meal counts to ensure accurate data is reported for reimbursement;, • Provide ongoing staff supervision, training, and professional development to address staff’s professional development needs and ensure staff are able to implement all BSECDC policies and procedures, including that every classroom staff/volunteer is aware of the steps to take in an emergency and the “Lost Child” policy a minimum of three times each year;, • Support the use of technology and data management systems by staff to promote efficiency, reliability, and accuracy in data analysis and reporting;, • Provide each teaching staff member with a minimum of two reflective supervision meetings each year; hold monthly reflective supervision meetings with the Family Assistant, • Complete annual performance evaluations for all staff, including establishing and monitoring goals for performance improvement and/or professional development and corrective action plans, if needed;, • Participate in all Management Team Meetings and Education Team meetings, including internal School Readiness Committee meetings and external meetings at the Administration for Children and Families office and NYC Department of Education/UPK Division;, • Communicate all relevant information obtained at Management Team Meetings to staff in a timely manner, either through center staff meetings or other methods;, • Advocate for the needs of your children, staff, families, and site;, • Participate in the recruitment and hiring of new staff, as requested, including scheduling and participating in interviews;, • Participate in professional development opportunities, including training, workshops, and conferences;, • Display professionalism, mutual respect, and integrity towards other BSECDC staff members, families, and visitors at all times;, • Ensure complete, accurate, and timely completion of all required record-keeping, data collection, and analysis, documentation, and paperwork, including child files and reports to the Education Director, Executive Director, the Administration for Children’s Services, the NYC Department of Education and other parties as requested;, • In collaboration with the Management Team, use information from ongoing monitoring and the annual self-assessment to identify program needs and develop and implement plans for program improvement;, • Follow all applicable BSECDC policies and procedures, including the Standards of Conduct, to safeguard children from abuse, neglect, or exploitation while in the care of the Center., • Implement fully all applicable federal, state, and local laws and regulations as cited in the Head Start Performance Standards, the Head Start Act, IDEA, IFSP, FERPA, ACYFIM, Department of Education, and the NYC Department of Health and Mental Health Licensing Code, Article 47 NAEYC., • Perform other duties as assigned. MINIMUM QUALIFICATIONS/EXPERIENCE: • Master in Early Childhood Education with State Certification, • A minimum of two years of supervisory experience, • A minimum of two years of experience in the classroom as a teacher of a group of preschoolers., • Certified Pre-K Classroom Assessment Scoring System (CLASS) Observer,, • Education affiliations a plus COMPETENCIES • Excellent communication, verbal, reading, and writing skills, and cultural competency, • Ability to administer screenings, assessments, • Ability to assess the classroom environment using formal and informal observations, including the Early Childhood Environmental Rating Scale (ECERS), • Ability to assess teacher/child interactions using the CLASS, • Ability to assess teachers’ dispositions toward children using daily observations, • Ability to communicate effectively with parents, staff, and colleagues, • Ability to establish positive relationships with teaching staff Must maintain on files an updated medical report with complete immunizations. Medical reports must ascertain that the individual is physically fit to work with young children. Powered by JazzHR vPtLTPdwKq

Job DescriptionDescription: Job Title: Associate Director, Global Operations, Switzerland Reports-to Matrix: Senior Director of Global Technology and Operations and Vice President, Europe Department: Operations and Strategy Center Background: The Center for Reproductive Rights is a global human rights organization working to ensure that reproductive rights are protected in law as fundamental human rights worldwide. With offices in New York City, and Washington, D.C.; Nairobi, Kenya; Bogota, Colombia; and Geneva, Switzerland, the Center is a non-profit, non-partisan organization changing law and policy throughout Africa, Asia, Europe, Latin America and the Caribbean, and the United States. Our 270+ diverse professionals are committed to advancing the Center’s human rights mission through game-changing litigation, legal policy, and advocacy work. This has powered the Center’s exceptional growth to an operating budget of over $60 million and won the respect of law firms in countries around the world. Our global pro bono network includes over 2,000 lawyers across 6 continents, 64 countries, and 130 law firms. Last year, law firms contributed over $30 million USD in pro bono legal services. The Center’s Strategic Plan sets a high mark for impact: By 2030, half of the world’s population will be living under stronger protections for reproductive rights than they were in 2020. The Center has a record of success to back up this ambitious goal. Since our founding in 1992, the Center has transformed how reproductive rights are understood and applied by courts, governments, and human rights bodies worldwide on issues including maternal health, abortion, assisted reproduction, and adolescent sexual and reproductive health and rights. We have won groundbreaking cases before national courts, U.N. Committees, and regional human rights bodies. The Center has also led development of historic, proactive legislation advancing robust protections for reproductive rights. It has built the legal capacity of women’s rights advocates in more than 65 countries and counting. To learn more about the Center, please go to The Job: The Associate Director of Global Operations Switzerland (AD) plays a crucial role in the Center’s operations, overseeing the Center’s office operations in Geneva and providing human resources, local regulatory alignment support and financial management for the Center’s operations in Geneva. The AD will be instrumental in supporting the delivery, management, and improvement of the Geneva office operations and services, including office operations, facility management, financial management, health and safety, security, regulatory and risk management, and day-to-day human resources management. The AD will also play a critical role in supporting the proper operationalisation of the new Swiss Association: the Center for Reproductive Rights Europe Association and will work closely with the VP Europe and the Swiss Association Board to ensure the association is fully operational and functions smoothly in line with Swiss regulations and good practice. The AD position operates within a matrix reporting environment. The primary reporting line is to the Senior Director for Global Operations with a secondary reporting line to the Vice President, Europe. The AD works closely with HR and Finance leadership, including the Director of Global HR and the Center’s Chief People and Culture Officer. The AD will manage the Senior Operations Manager for the Geneva Office. The AD role offers the opportunity to work in a dynamic and diverse environment, lead a team of experienced professionals, and contribute to the strategic direction of the Center's global operations. As a member of the Global Operations and Technology Department, the AD will also contribute to shaping the Center's global operations systems and standards, including global health and safety protocols, procurement procedures and travel management. The positions will be based in the Center’s Geneva office. Primary Responsibilities: Office Operations · Oversee Geneva Office operations and management ensuring best practices, compliance with local regulations, and operational effectiveness. · Provide management and leadership for the Sr. Geneva Operations Manager and oversee their work to lead day-to-day office operations and administration. · Provide leadership support for internal office communications, office staff meetings, and relevant operations training. · Oversee office and HR vendor relationship management, including contract management and procurement. · Oversee management of insurance, leases, facilities, finances, safety, and security. · Oversee operations process and policy improvement and implementation activities. Regulatory Adherence and Swiss Association Operations · Support operationalization and administration of the Swiss Association: Center for Reproductive Rights Europe in partnership with the VP Europe and Swiss Association Board · Develop and manage a transition project plan including coordinating necessary financial, governance, regulatory, and operational components · Support VP Europe with board liaison vis-a-vis the Swiss Association board. · Coordinate legal and regulatory compliance by managing documentation, identifying operational changes, and implementing transition activities. · Implement financial setup and compliance for the association, including planning for reporting obligations, and preparing for audits. · Support VP Europe and CPCO with HR setup and compliance for the association, including regarding employment contracts, employment reporting obligations, and more, Human Resources · Partner with the Director of Global HR Operations and the HR Operations team to ensure the organization and maintenance of data, documentation, and communications within the Region in compliance with Swiss and EU regulations. · Support CPCO, Director of Global HR Operations and VP Europe with day-to-day management of HR operations for the Geneva Office and Europe · Serve as the primary liaison with the local payroll provider, Swiss and Geneva authorities and third-party vendors on all payroll and new hire-related matters. · Ensure HR and payroll policies and practices and benefits comply with local law and policy. · Partner with Talent Acquisition to ensure compliance with required recruitment processes in Europe. · Uphold strict confidentiality regarding organizational and employee information. Financial Management and Operations · Ensure the implementation of Centre for Reproductive Right’s internal controls, finance policies, systems and procedures conform to the minimum and mandatory Swiss financial standards. · Lead the monthly review of office operations budget vs utilization and monthly forecasts and cash requests · Ensure adherence to finance timelines both monthly and at year end. · Lead the Geneva office operations annual budget preparation and reprojection process. · Lead the Geneva office operations annual expense and budget management · Facilitate the Center-wide annual audit as needed · Manage Swiss banking administration · Advise management in financial decision-making and systems development and improvement. Health and Safety · Oversee Geneva office security, safety procedures, protocols, policies, and manuals for emergency management, emergency notification, and safety for all Geneva office staff. · Ensure standards and procedures and facility management comply with Swiss health and safety legal and regulatory requirements and good practices. · Lead the monitoring and communication of office security alerts, threats, and incidents. · Maintain and enhance global security, emergency, and crisis operations and support. Global Operations Community Leadership · Contribute to the Global Operations community of practice across all Center’s offices to share best practices, build skills and create learning or career opportunities for Operations staff. · Provide guidance and strengthens communication with and among regional management and operations teams. · Is sensitive to and supportive of the unique context of each region. · Build institutional trust among all operations stakeholders and teams. Other · Any other relevant duties assigned. Compensation: The annual salary for this position is CHF 150,000. Duration: This is a two-year, fixed term role. Deadline: Please apply by September 25th, 2025. Activity Rate: 100% Projected Start Date: December 1st Commitment to Diversity, Equity, and Inclusion The Center is committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage people from all communities to apply. If you are excited about this role but unsure about whether your experience aligns with the job description, we encourage you to apply. You may be the right candidate for this or other roles. To learn more about the Center’s commitment to Diversity, Equity, and Inclusion, please visit Diversity, Equity and Inclusion | Center for Reproductive Rights. Requirements: · Bachelor’s Degree in Public Administration, Human Resources, Business Management, Financial Management and Accounting, Law or a related field required. · 12+ years of progressively responsible global operations, financial management, and human resource experience or equivalent required, preferably in a non-profit international NGO setting with accountability for managing direct simultaneous and multiple priorities. · At least 5 years of experience working in operations management in Geneva required, and experience in working in NGO/IGO in Switzerland beneficial. · Demonstrated experience in payroll management in Switzerland and in-depth knowledge of administering LPP, accident insurance, Swiss social insurances, tax at source as well as other social security systems and mandatory employee benefits in Geneva required. · Familiarity with Swiss employment regulations and demonstrated experience in working to ensure staff policies, working conditions and employment contracts align with Swiss employment and labor laws and regulations required. · Demonstrated experience in financial management and budget oversight and familiarity with Swiss accounting, audit and taxation requirements and banking systems required. · Strong understanding of the operating environment in Geneva for INGOs and in-depth knowledge of financial, human resources and legal and regulatory requirements for Swiss charitable associations, including tax and compliance regulations. · Experience working in cross-functional team settings, and contributing to the development and implementation of systems and processes to increase effectiveness and efficiency · Fluency in English and French required. Language skills in other European languages, particularly German, desirable. · Excellent written, verbal and presentation skills, and the ability to translate complex organizational data into clear and simple messages for a wide range of audiences. · Proven track record in project management and internal control management; experience opening and/or closing field offices preferred · Live the values of The Centre for Reproductive Rights. Strong commitment to the Center's mission, purpose, and values. · Proven analytical and problem-solving skills, oral and written communication skills, and ability to Experience working in cross-functional team settings, and contributing to the development and implementation of systems and processes to increase effectiveness and efficiency · Excellent communication, interpersonal and diplomacy skills, including the ability to generate respect and trust from colleagues and external contacts · Solid organizational skills, including the ability to be productive under pressure in a fast-paced team environment, and to tackle urgent and complex problems with a collaborative, creative and strategic approach · Attention to Detail: Ability to track many moving pieces and manage complex projects (maintaining attention to detail while keeping the big picture in mind · Excellent time management skills and the ability to prioritize competing deadlines, including both short and long-term projects across departments and time zones · Strong commitment to the Center’s mission, purpose, and values.