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Job Description Experienced Solar Sales Manager Needed About the role: We are seeking an experienced Solar Sales Manager to expand our Residential Sales Channel in the greater Westchester, Rockland, and Orange county markets. In this role, you will lead a sales channel by driving sales, building, developing, managing, and training a sales team, and developing an ongoing talent pipeline. This role requires building a sales team from the ground up. About the company: Harvest Power is a nationally recognized leader in the solar energy industry, providing full service residential and commercial solar energy project management including design, engineering, and installation of solar energy systems. Minimum requirements to be considered for this role: • Minimum 2 years of solar sales experience, • Minimum 75 personal installations, • Minimum- must have ran 200+ in home solar consultations, • Alternatively, must be a proven Sales Manager with success building and managing a salesforce Responsibilities: • Drive sales and revenue through effective management of sale team, • Achieve sales targets (both volume & margin) as set forth by Executive team, • Ensure sales team is hitting metrics (40% conversion, 25% closing), • Develop a robust talent pipeline, • Onboard and train 1-2 new sales reps per month as needed, and/or until revenue targets are achieved, • Revise proposals (as needed) and pre-cad designs to speed up sales cycle, • Oversee sales reps’ schedules, pipelines & proposals, • Run SPIFs, contests, and promotions, • Negotiate with sales reps and customers on competitive projects, • Make customer/ sales rep concessions when necessary to win jobs, • Run 2-3 bookings per week to drive personal sales performance and/or until revenue targets are achieved, • Collaborates with Call Center Manager to ensure consultations are well-qualified, strategically booked, and setup for success, • Must be somewhat advanced on salesforce. Ability to build reports, delegate/assign accounts and opportunities to sales team, • Reports to Director on market trends, • Special projects as assigned by VP, • Develops & masters professional sales management competencies Minimum Qualifications and Skills: • Minimum 2 years of solar sales experience, • Minimum 75 personal installations, • Minimum- must have ran 200+ in home solar consultations, • Alternatively, must be a proven Sales Manager with success building and managing a salesforce., • Superior understanding of consumer offerings (materials, financial products, etc.), • Demonstrated experience managing a sales team, • Demonstrated experience recruiting, hiring, interviewing, training a sales team, • Must have professional competencies and ability to work on administrative tasks, • Salesforce skills (report building, opportunity delegation, calendar management), • Excellent verbal communication skills (phone & in-person), • Excellent written communication skills (proper grammar & email etiquette), • Professional organizational competencies (detail-oriented, prepared, punctual), • High level of accountability, • College Degree highly preferred Compensation & Benefits: • Base Salary - $50k-$100k depending on experience, • The higher range of the base salary is only available for leaders that have an existing sales team., • Commissions on team’s sales performance, • Commissions on individual sales performance, • Annual bonus, • First Year OTE is $150-250k, • PTO, health, dental, vision, life, 401k with Company Match EOE Employer Company DescriptionHarvest Power is a nationally recognized leader in the solar energy industry, providing full service residential and commercial solar energy project management including design, engineering, and installation of solar energy systems.Harvest Power is a nationally recognized leader in the solar energy industry, providing full service residential and commercial solar energy project management including design, engineering, and installation of solar energy systems.

Job DescriptionMission Capital Advisors (Mission Capital), a subsidiary of Marcus & Millichap Capital Corporation (MMCC), is a leading loan sale advisor and due diligence provider. Mission Capital is seeking Director and Vice President level candidates to join their residential loan portfolio sales team. The candidate will work with senior members of Mission Capital and MMCC and will be based in New York, NY. The candidate will have knowledge of the broad bank and non-bank lending market and familiarity with all single family mortgage debt products including performing, re-performing, sub-performing, distressed, and charge-offs. They should possess relationships with debt capital markets participants/customers, including community, regional, money center and international banks, investment banks, specialty finance companies, and funds. The anticipated salary range for candidates who will work in Manhattan, NY is $125,000 - $175,000 plus discretionary bonus and potential for commissions. The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and length of experience within the industry, education, etc. Marcus & Millichap is a multi-state employer, and this salary range may not reflect positions that work in other states. Key Responsibilities: • Possess, develop and maintain consultative high-level relationships with decision makers at banks, special servicers, debt funds, private lenders, hedge funds, CDO/CLO managers and other market participants to source residential loan sale opportunities for Mission, • Evaluate bank balance sheets, quarterly earnings presentations, news sources, earnings, and call reports, and other publicly available information to develop thoughtful loan sale trading strategies for financial services clients, • Fundamentally understand loan valuation, trading and buy side considerations, including first and second lien mortgages, HELs, HELOCs, compliance matters, and document / defect curing, • Be conversant in legacy mortgage products, securitization clean up calls, optional terminations, call rights and associated MSR matters, • Schedule and attend industry conferences and events, • Develop and promote thought leadership ideas to clients, • With the assistance of the MCA and MMCC analyst and trade support, complete sophisticated new business proposals for potential clients, including both strategy and valuation analysis, • Maintain detailed tracking and reporting of business development initiatives in SalesforceKey Attributes / Experience:, • Bank / FIG analyst training / prior investment bank sell side analyst coverage experience, • Mortgage, real estate or structured products analyst training program at financial services or real estate private equity firm (bank, consulting/accounting, REIT, hedge fund), • Prior career experience in structured products, lending, special servicing, corporate development, or real estate underwriting / investment analysis at a financial institution, • Prior career experience in residential loan sales at an established brokerage/advisory firm (consumer loan and/or MSR sales experience a plus), • Strong MS Excel, PowerPoint, and database skills with Salesforce experience a plus, • Strong business writing skills, • Attention to detail, • Ability to work as part of a team, • Strong drive and desire to take on responsibility

Job Description:\n\n Director of Service - Integrated Security (SEC) About Robert Bosch GmbH Headquartered in Germany, Robert Bosch GmbH is a premier global supplier with four primary business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology. Over 400,000+ associates generate sales of over €90 billion. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” Ninety-two percent of the share capital of Robert Bosch GmbH is held by Robert Bosch Stiftung GmbH, a charitable foundation. The special ownership structure guarantees the entrepreneurial freedom of the Bosch Group, making it possible for the company to plan over the long term and to undertake significant investments in safeguarding its future. In North America, Robert Bosch LLC supplies automotive original equipment and aftermarket products, industrial drive and control technology, power tool, security and building technology, thermo-technology, household appliances, solar energy, healthcare, and software innovations. Bosch established its regional presence in North America in 1906 and now employs 41,000 associates in more than one hundred locations. Bosch Building Technologies Integrator Business The regional system integration business called Bosch Building Technologies offers solutions and customized services for building security, energy efficiency, and building automation for commercial buildings and infrastructure projects Bosch started its Integrator Business in North America through the acquisition of Climatec in 2015. Climatec expanded Bosch’s role as a comprehensive supplier of energy, building automation and security solutions. Climatec is recognized in the building industry as an independent single-source integrator of critical building systems including energy services, building automation and security & life safety in the U.S. market. The company provides consulting, planning, implementation and 24/7 remote management. Climatec is active in several market segments and industries including data centers, commercial real estate buildings, and federal, state, and local government. Climatec has operated as an independent entity, maintaining its offices in Arizona, California, Nevada, Texas, New York, and New Jersey. Climatec continues to represent and integrate numerous leading manufactures’ product lines across its wide range of services, including Bosch products. In 2023, Bosch acquired Canadian-based security integrator Paladin Technologies. Merging Paladin Technologies and Climatec will significantly expand Bosch’s Integrator Business in North America. Today the combined entity of Bosch Building Technologies (previously Climatec and Paladin Technologies) represents over $800M in revenues and 2800 associates. Utilizing the strengths of both companies, Bosch offers its customers a complete portfolio of networked and efficient energy, building automation and security solutions. Job Summary:The Director of Service – Integrated Security at Bosch Building Technologies North America (Bosch BT NA) is a critical leadership role responsible for driving the growth, efficiency, and excellence of our Integrated Security (SEC) service business. Reporting directly to the Senior Vice President, Services, this role shapes SEC service strategy, leads operational improvement initiatives, and ensures exceptional customer experiences while influencing the financial and operational performance of the Integrated Security service portfolio. Responsibilities: Strategic Leadership Develop and execute the national Integrated Security service strategy aligned with Bosch BT NA’s business objectives and customer expectations.Support a diverse team of service professionals, including managers, sales personnel (aligned to Service Sales Strategy), technicians, and support staff.Lead the Integrated Security service roadmap, market shifts, and competitive opportunities while staying aligned with customer needs.Build and champion a service-first mindset, partnering with branch leaders to drive consistent culture and operational excellence.Drive alignment across branches and acquired companies through M&A integration, standardization, and cultural adoption. Customer Relationship Management Serve as a key escalation point for complex SEC technical issues, supporting branch and field teams to strengthen customer trust.Support national and local teams in customer meetings to expand Bosch BT NA footprint and maintain high satisfaction levels.Engage and support service leadership in meeting commitments for high priority and national accounts.Promote a culture of responsiveness, accountability, and customer advocacy. Service Delivery Optimization and Operational Excellence Influence performance outcomes for the Integrated Security domain, including but not limited to; service agreement execution, renewal retention and performance, margin improvement, and broader KPI achievement.Establish SOPs for field services, including Service Agreement processes and Time & Material workflows.Evaluate, implement, and optimize tools, processes, service playbooks, and domain-specific standards that drive consistency and quality.Partner closely with branch teams to ensure consistent SEC service delivery, operational best practices, and continuous improvement. Technical & Market Expertise Maintain deep expertise in Integrated Security systems, including controls architectures, integration protocols, HVAC fundamentals, analytics tools, and connected building ecosystems.Incorporate competitive intelligence and market trends into strategic and operational initiatives.Identify emerging customer needs and future service offerings to support Bosch BT NA’s growth trajectory.Support sales and service teams in strategic account reviews, customer meetings, and service‑centric solution development. Performance & Financial Metrics Drive Integrated Security domain service performance outcomes by influencing revenue growth, margin improvement, service agreement execution, and operational efficiency across all support branches.Monitor and interpret key financial indicators, including labor utilization, agreement profitability, cost drivers, backlog health, and forecast accuracy that provides insights and recommendations that guide branch and regional leaders toward improved financial results.Collaborate with branch leadership and Service Business Operations to identify performance gaps, provide root-cause analysis, and co-develop corrective action plans tied to measurable operational improvement and financial uplift.Contribute to forecasting and planning through data‑driven insights on labor capacity, service demand, domain growth opportunities, and operational risks impacting financial performance. Cross-functional Collaboration Partner with the Digital Service Center (DSC) to enhance digital tool usage, drive adoption, and strengthen field enablement within Integrated Security specific workflows.Collaborate with Service Business Operations to ensure Integrated Security alignment on pricing strategies, service agreement estimation, ERP process compliance, and operational standards.Support M&A activities by evaluating Integrated Security capabilities, aligning service playbooks, and accelerating operational adoption in newly acquired organizations. Health and Safety Compliance Ensure all service activities adhere to health, safety, and environmental regulations. Supervisor Duties: In accordance with applicable Company policies/procedures and Federal/State laws, will perform the following supervisory responsibilities: planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Professional CompetenciesResilience: Ability to maintain composure and adapt swiftly amidst uncertainty and rapid changes.Strategic Agility: Capacity to analyze situations critically and make prompt, well-informed decisions, considering diverse scenarios and potential outcomes.Entrepreneurial Mindset: Willingness to take calculated risks and explore innovative solutions to drive growth and capitalize on opportunities.Collaborative Leadership: Skill in fostering collaboration and teamwork across diverse stakeholders and departments to achieve common objectives.Resourcefulness: Ability to effectively leverage available resources, networks, and expertise to address challenges and capitalize on synergies.Attention to Detail: Capability to manage intricate details and nuances, ensuring thorough planning and execution of strategic initiatives.Emotional Intelligence: Aptitude in understanding and managing emotions to navigate sensitive situations, negotiate effectively, and build strong relationships.Adaptability: Willingness and ability to adjust strategies and approaches in response to evolving market dynamics, regulatory requirements, or unexpected developments.Clear Communication: Strong communication skills to articulate complex ideas, influence stakeholders, and navigate challenging conversations.Ethical Integrity: Commitment to upholding high ethical standards and integrity, ensuring transparency and compliance with regulations and corporate governance principles. Required Qualifications: 8–10 years of leadership experience in service operations and/or service sales, including oversight of service delivery for building automation, fire & life safety, and security systems.Demonstrated experience managing or directing field service teams and service project execution within (SEC) Knowledge of industry-specific regulations, legislative standards, and best operational practicesExperience in preparing, administering, and analyzing department budgets.A valid Driver’s License and ability to pass pre-employment screens Preferred Qualifications:Bachelor’s degree in business, engineering, or a relevant technical field Previous and progressive experience in Service/Operational leadership within a specific domain (SEC)Experience developing and implementing national service standards, including SOPs, domain specific service playbooks, and process guidelinesStrong background in service business growth strategy, including market/competitive analysisAbility to collaborate cross functionally with sales, operations, and field teams to drive service initiativesHarmonization of Service Departments through Merger & Acquisition activity Experience with Microsoft Dynamics 365 or similar ERP / Service Operations platforms Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job. Must be able to effectively communicate in English, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment Sitting, standing, walking in office environments and construction sites The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet) Working Conditions: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate Will be required to be on site with customers or contractors, with or without colleagues to manage the expectations and deliverables. Sites range from general office environments to new construction. Driving to customer sites is required Limited overnight travel may be required Additional Information: Compensation: $135,000 - $180,000 (DOE) Working Hours: This position generally works Monday - Friday, overtime and on call when necessaryTravel Requirements: 30-40% Bosch Discounts: As an associate of Bosch, you will have access to various discount programs at Bosch Benefits: MedicalDentalVisionFlexible Spending Accounts401K w/ company matchLife/AD&D/LTDPaid Vacation/Sick/HolidaysEmployee Assistance ProgramPet Insurance Equal Employment Opportunity Statement This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Equal Opportunity Employer, including disability / veterans. All your information will be kept confidential according to EEO guidelines. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here. Reasonable AccommodationsIf you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, you can reach out to our HR team for support at 602-944-3330 or email . Please note our HR representatives do not have visibility of application or interview status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.

This position will require someone who is located in Los Angeles, CA, New York, NY, Seattle, WA, Dallas, TX or St. Louis, MO Why WWT At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities. With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and creating a great place to work for all. Want to work with highly motivated individuals on high-performance teams? Join WWT today! What is the Solutions Consulting & Engineering Team and why join? Solutions Consulting & Engineering is an organization that is customer-focused and solutions-led. We deliver end-to-end and emerging solutions to drive customer satisfaction and increase profitability and growth. Our world-class management consulting, delivery excellence, and engineering brilliance enable our success. We embody the OneWWT mindset by bringing the right talent at the right time from anywhere within WWT to solve our customer's problems. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients' most complex challenges. Position Overview: As a Director - Microsoft Cloud Solution Architect (Communications, Media & Technology), you function as both a consultant and technical leader. As a consultant, you will meet with the business and IT leaders of our clients, understand their ambitions, and pain points, and develop a vision of how to best solve their problems. As a technical leader, you will actualize the vision by solutioning complex engagements involving WWT's service offerings and technical teams. You will partner with WWT account teams, executive sponsors, services sales, and C-suite stakeholders to shape and close Microsoft Cloud and AI engagements that transform their technology landscape and provide meaningful business value while driving adoption of Microsoft solutions. This role requires deep subject-matter expertise in Microsoft Cloud and AI technologies, a strong understanding of industry trends and competitive landscapes, and the ability to articulate strategic value in executive boardroom settings. You will help shape the customer vision, influence large transformation opportunities, and position WWT as a trusted strategic partner driving measurable business impact. In this role, you will also serve as an industry thought leader, bringing forward cross-industry perspectives and innovation insights to shape client strategy. This role would support the Global Service Provider (GSP) sales region which is focused on serving large telecommunications and service provider companies with segments focused on CSP (Communication Service Providers), Telecommunications, Media, Entertainment & Gaming. Key Responsibilities: Maximize Account Engagement * Engage as a trusted C-suite advisor to shape and advance Microsoft Cloud and AI transformation opportunities in partnership with WWT account and services sales teams, with an emphasis on Communications Service Providers, Telecommunications, Media, Entertainment & Gaming * Proactively identify and qualify high-impact transformation opportunities that align with customers' Cloud and AI strategies * Collaborate across WWT solution areas to craft integrated, outcome-driven strategies that position WWT as the Microsoft partner of choice * Lead cross-functional teams to architect scalable, secure, and high-performing Microsoft Cloud and AI solutions that support enterprise transformation goals Solutions Leadership * Work with WWT account teams to educate on Microsoft Cloud and AI capabilities and drive business development and sales * Work with Sales engineers/Cloud consultants to review and validate understanding of customer requirements and translate initial scope into actionable items * Build relationships across the organization to scope and deliver cross-functional and cross-domain solutions such as Digital, Security, AI, Analytics, Automation, and Enterprise Architecture * Spearhead the strategic design of innovative solutions by leveraging deep knowledge of the evolving technology landscape and maximizing internal WWT capabilities * Actively pursue business opportunities at large, complex customers; work with clients and internal WWT Teams to develop and negotiate statements of work, including project scope, deliverables, timelines, and costs. * Partner with delivery and sales leadership to ensure solutions seamlessly transition from proposal to execution, enabling rapid value realization and measurable business outcomes * Develop a trusted partner relationship with Microsoft technical sales leaders, expanding opportunities across accounts and regions Market and Thought Leadership * Represent WWT as an industry thought leader in executive client forums, industry events, and strategic roundtables, particularly within the Microsoft ecosystem and across GSP industry forums including MWC, NAB, and key Telco/Media/Gaming executive events * Provide competitive and market intelligence to shape WWT's strategic positioning and future solution development * Drive increased client engagement and pipeline growth by serving as a visible industry leader who influences strategic buying decisions Technical Leadership * Serves as a trusted advisor to clients, adeptly understanding their unique needs and crafting tailored recommendations that drive value and foster long-term partnerships * Deliver with strong analytical, quantitative, and conceptual thinking skills and effective interpersonal and communication skills to ensure successful client projects & team performance * Represent WWT's technical expertise to team members and customers through an in-depth knowledge of Microsoft Cloud and AI technologies * Maintain expert level knowledge on WWT solution offerings and industry cloud technologies including the completion of assigned courses and relevant certification exams when applicable. * Stay current with emerging technologies and advancements within existing technologies Qualifications: * A minimum of 15 years progressive experience in a related field required * A minimum of 10 years of experience selling, scoping, designing, deploying, and/or implementing Microsoft Cloud and AI technologies aligned to industry best practices * Experience working and consulting on large scale transformation within segments of WWT's Global Service Provider (GSP) business - CSP (communications service providers) telecommunications, media, entertainment & gaming * demonstrated relationships or engagement history with large telco, media, or gaming companies - including experience navigating procurement, regulatory, and technical complexity in those environments * Bachelor's Degree in a related field (i.e. Computer Science, Information Systems, or Engineering) * Deep expertise consulting on large scale transformation with enterprise customers in Healthcare, Life Sciences, Oil & Gas, Retail, or Business Services * Deep understanding of Microsoft Cloud and AI ecosystem products and solutions * Experience with complex commercial models including strategy-led consulting, implementation and managed services, and transformation programs * Proven ability to shape and close large strategic advisory engagements that lead to downstream implementation services * Proven ability to act as a thought leader in executive client settings, industry forums, and strategic briefings * Proven ability to provide market intelligence and competitive insights to inform customer strategy and internal GTM initiatives * High proficiency at collaborating, managing conflicting interests, and dealing with ambiguity * Strong leadership qualities: able to have "presence" in senior exec client settings; capable of gaining the trust of customers; able to lead the WWT team within the account * Intellectually curious: the desire to understand constantly evolving technology solutions and how they connect to business and IT outcomes * Assertive, collaborative, self-starter with emotional intelligence as well as the capacity to learn and synthesize new information to provide customers and the WWT account team with useful insights * Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities * Self-directed, with the ability to adapt to change and competing demands * Experience working within segments of WWT's Global Service Provider (GSP) business - TBX (TelcoBuy), Telecommunications, CSP (Communications Service Providers), Media, Entertainment & Gaming. Strongly Desired Skills: * Expert-level industry certifications related to Azure Cloud Platform (i.e. Azure Solutions Architect Expert, Azure DevOps Engineer Expert) * Specialized expertise in one or more of the following: * Cloud container management and Kubernetes platforms (i.e. AKS) * Cloud AI and data platform technologies (i.e. OpenAI, Azure Synapse, Fabric) * AI platform architecture for large-scale, high-throughput environments including Azure OpenAI, CoPilot studio, AI Foundry, and real-time inferencing pipelines * experience with Microsoft Fabric and data estate modernization at enterprise scale * Familiarity with Microsoft's telco-specific cloud stack (e.g., Azure for Operations, Azure Private MEC, Azure Orbital) is a plus * Cloud strategy and adoption patterns * Cloud modernization and migration * Application architecture and development in the cloud (i.e. .NET Core, Java, etc. in Azure Functions, App Services or containers) * Core Cloud infrastructure - Networking (i.e. ExpressRoute, vWAN), Security (i.e. Azure Firewall, 3rd party ISVs), Compute, and Storage * CI/CD pipeline development for automated cloud infrastructure using Infrastructure as Code (i.e. ARM/Bicep, Terraform, Ansible), application code deployments (i.e. GitOps) and associated agile tools (i.e. Azure DevOps, JIRA, etc.) * Experience working with and integrating other vendors such as VMware, Palo Alto, NetApp, Red Hat and other cloud technologies and ISVs * Experience and working knowledge of infrastructure concepts and technologies such as Virtualization, Networking, Data Center, and Security Want to learn more about Consulting Services? Check us out on our platform: Travel: 20% Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $225,000 - $250,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay. The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: * Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program * Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement * Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement * Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All! If you have any questions or concerns about this posting, please email . #LI-MP2 #LI-REMOTE WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.

Job Description JOB TITLE: Sales Manager REPORTS TO: Director of Sales and Marketing Purpose for the Position: To increase hotel revenues by meeting with 3rd party planners, trade associations, corporate accounts, individuals or other markets in order to promote the hotel and secure additional sales. Essential Responsibilities: • Provide professional and courteous customer service at all times., • Make personal sales calls., • Implement approved sales plan and action plans as directed., • Develop and search for potential markets for hotel., • Develop, create, and implement innovative Sales and Marketing techniques., • Execute and distribute all in-house advertising and promotional campaigns., • Maintain competitive analysis statistical information., • Maintain current filing system on company accounts and prepare required reports., • Contact in house meeting planners to promote good will and foster additional and repeat business., • Maintain good rapport with local civic groups and associations., • Prepare reports as requested: Sales Call Reports, Internal Sales Report., • In the absence of a Director of Sales, attend and lead Sales and BEO meetings with the team., • Attend weekly staff meetings., • Maintain STS and prepare BEO packets and layouts for the team., • Understand sales principles relating to the product you are selling., • Organize your own activities to make the best use of your time and efforts., • Express yourself well when talking to potential buyers or sellers, to discuss features of the products or services involved and convince the other person of both your knowledge and integrity., • Use arithmetic in computing the cost of sale to customer., • Maintain enthusiasm and interest throughout all conferences with buyers and sellers., • Keep accurate records of contacts, sales, and purchases. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate effectively in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities are involved in this function. Creating strong with potential clients and the general public. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training should include a significant combination of some college education, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Over 2 years experience in sales with some background in convention center operations is desirable.

Job Description:\n\n Director of Service - Building Automation Systems (BAS) About Robert Bosch GmbH Headquartered in Germany, Robert Bosch GmbH is a premier global supplier with four primary business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology. Over 400,000+ associates generate sales of over €90 billion. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” Ninety-two percent of the share capital of Robert Bosch GmbH is held by Robert Bosch Stiftung GmbH, a charitable foundation. The special ownership structure guarantees the entrepreneurial freedom of the Bosch Group, making it possible for the company to plan over the long term and to undertake significant investments in safeguarding its future. In North America, Robert Bosch LLC supplies automotive original equipment and aftermarket products, industrial drive and control technology, power tool, security and building technology, thermo-technology, household appliances, solar energy, healthcare, and software innovations. Bosch established its regional presence in North America in 1906 and now employs 41,000 associates in more than one hundred locations. Bosch Building Technologies Integrator Business The regional system integration business called Bosch Building Technologies offers solutions and customized services for building security, energy efficiency, and building automation for commercial buildings and infrastructure projects Bosch started its Integrator Business in North America through the acquisition of Climatec in 2015. Climatec expanded Bosch’s role as a comprehensive supplier of energy, building automation and security solutions. Climatec is recognized in the building industry as an independent single-source integrator of critical building systems including energy services, building automation and security & life safety in the U.S. market. The company provides consulting, planning, implementation and 24/7 remote management. Climatec is active in several market segments and industries including data centers, commercial real estate buildings, and federal, state, and local government. Climatec has operated as an independent entity, maintaining its offices in Arizona, California, Nevada, Texas, New York, and New Jersey. Climatec continues to represent and integrate numerous leading manufactures’ product lines across its wide range of services, including Bosch products. In 2023, Bosch acquired Canadian-based security integrator Paladin Technologies. Merging Paladin Technologies and Climatec will significantly expand Bosch’s Integrator Business in North America. Today the combined entity of Bosch Building Technologies (previously Climatec and Paladin Technologies) represents over $800M in revenues and 2800 associates. Utilizing the strengths of both companies, Bosch offers its customers a complete portfolio of networked and efficient energy, building automation and security solutions. Job Summary:The Director of Service – Building Automation Systems (BAS) at Bosch Building Technologies North America (Bosch BT NA) is a critical leadership role responsible for driving the growth, efficiency, and excellence of our Building Automation Systems (BAS) service business. Reporting directly to the Senior Vice President, Services, this role shapes BAS service strategy, leads operational improvement initiatives, and ensures exceptional customer experiences while influencing the financial and operational performance of the Building Automation service portfolio. Responsibilities: Strategic Leadership Develop and execute the national Building Automation service strategy aligned with Bosch BT NA’s business objectives and customer expectations.Support a diverse team of service professionals, including managers, sales personnel (aligned to Service Sales Strategy), technicians, and support staff.Lead the Building Automation service roadmap, market shifts, and competitive opportunities while staying aligned with customer needs.Build and champion a service-first mindset, partnering with branch leaders to drive consistent culture and operational excellence.Drive alignment across branches and acquired companies through M&A integration, standardization, and cultural adoption. Customer Relationship Management Serve as a key escalation point for complex BAS technical issues, supporting branch and field teams to strengthen customer trust.Support national and local teams in customer meetings to expand Bosch BT NA footprint and maintain high satisfaction levels.Engage and support service leadership in meeting commitments for high priority and national accounts.Promote a culture of responsiveness, accountability, and customer advocacy. Service Delivery Optimization and Operational Excellence Influence performance outcomes for the Building Automation domain, including but not limited to; service agreement execution, renewal retention and performance, margin improvement, and broader KPI achievement.Establish SOPs for field services, including Service Agreement processes and Time & Material workflows.Evaluate, implement, and optimize tools, processes, service playbooks, and domain-specific standards that drive consistency and quality.Partner closely with branch teams to ensure consistent BAS service delivery, operational best practices, and continuous improvement. Technical & Market Expertise Maintain deep expertise in Building Automation systems, including controls architectures, integration protocols, HVAC fundamentals, analytics tools, and connected building ecosystems.Incorporate competitive intelligence and market trends into strategic and operational initiatives.Identify emerging customer needs and future service offerings to support Bosch BT NA’s growth trajectory.Support sales and service teams in strategic account reviews, customer meetings, and service‑centric solution development. Performance & Financial Metrics Drive Building Automation domain service performance outcomes by influencing revenue growth, margin improvement, service agreement execution, and operational efficiency across all support branches.Monitor and interpret key financial indicators, including labor utilization, agreement profitability, cost drivers, backlog health, and forecast accuracy that provides insights and recommendations that guide branch and regional leaders toward improved financial results.Collaborate with branch leadership and Service Business Operations to identify performance gaps, provide root-cause analysis, and co-develop corrective action plans tied to measurable operational improvement and financial uplift.Contribute to forecasting and planning through data‑driven insights on labor capacity, service demand, domain growth opportunities, and operational risks impacting financial performance. Cross-functional Collaboration Partner with the Digital Service Center (DSC) to enhance digital tool usage, drive adoption, and strengthen field enablement within Building Automation specific workflows.Collaborate with Service Business Operations to ensure Building Automation alignment on pricing strategies, service agreement estimation, ERP process compliance, and operational standards.Support M&A activities by evaluating Building Automation capabilities, aligning service playbooks, and accelerating operational adoption in newly acquired organizations. Health and Safety Compliance Ensure all service activities adhere to health, safety, and environmental regulations. Supervisor Duties: In accordance with applicable Company policies/procedures and Federal/State laws, will perform the following supervisory responsibilities: planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Professional CompetenciesResilience: Ability to maintain composure and adapt swiftly amidst uncertainty and rapid changes.Strategic Agility: Capacity to analyze situations critically and make prompt, well-informed decisions, considering diverse scenarios and potential outcomes.Entrepreneurial Mindset: Willingness to take calculated risks and explore innovative solutions to drive growth and capitalize on opportunities.Collaborative Leadership: Skill in fostering collaboration and teamwork across diverse stakeholders and departments to achieve common objectives.Resourcefulness: Ability to effectively leverage available resources, networks, and expertise to address challenges and capitalize on synergies.Attention to Detail: Capability to manage intricate details and nuances, ensuring thorough planning and execution of strategic initiatives.Emotional Intelligence: Aptitude in understanding and managing emotions to navigate sensitive situations, negotiate effectively, and build strong relationships.Adaptability: Willingness and ability to adjust strategies and approaches in response to evolving market dynamics, regulatory requirements, or unexpected developments.Clear Communication: Strong communication skills to articulate complex ideas, influence stakeholders, and navigate challenging conversations.Ethical Integrity: Commitment to upholding high ethical standards and integrity, ensuring transparency and compliance with regulations and corporate governance principles. Required Qualifications: 8–10 years of leadership experience in service operations and/or service sales, including oversight of service delivery for building automation, fire & life safety, and security systems.Demonstrated experience managing or directing field service teams and service project execution within (BAS)Knowledge of industry-specific regulations, legislative standards, and best operational practicesExperience in preparing, administering, and analyzing department budgets.A valid Driver’s License and ability to pass pre-employment screens Preferred Qualifications:Bachelor’s degree in business, engineering, or a relevant technical field Previous and progressive experience in Service/Operational leadership within a specific domain (BAS)Experience developing and implementing national service standards, including SOPs, domain specific service playbooks, and process guidelinesStrong background in service business growth strategy, including market/competitive analysisAbility to collaborate cross functionally with sales, operations, and field teams to drive service initiativesHarmonization of Service Departments through Merger & Acquisition activity Experience with Microsoft Dynamics 365 or similar ERP / Service Operations platforms Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job. Must be able to effectively communicate in English, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment Sitting, standing, walking in office environments and construction sites The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet) Working Conditions: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate Will be required to be on site with customers or contractors, with or without colleagues to manage the expectations and deliverables. Sites range from general office environments to new construction. Driving to customer sites is required Limited overnight travel may be required Additional Information: Compensation: $135,000 - $180,000 (DOE) Working Hours: This position generally works Monday - Friday, overtime and on call when necessaryTravel Requirements: 30-40% Bosch Discounts: As an associate of Bosch, you will have access to various discount programs at Bosch Benefits: MedicalDentalVisionFlexible Spending Accounts401K w/ company matchLife/AD&D/LTDPaid Vacation/Sick/HolidaysEmployee Assistance ProgramPet Insurance Equal Employment Opportunity Statement This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Equal Opportunity Employer, including disability / veterans. All your information will be kept confidential according to EEO guidelines. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here. Reasonable AccommodationsIf you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, you can reach out to our HR team for support at 602-944-3330 or email . Please note our HR representatives do not have visibility of application or interview status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.

Job Description JOB TITLE: Senior Sales Manager REPORTS TO: Director of Sales and Marketing or Area Director of Sales Purpose for the Position: To increase hotel revenues by meeting with 3rd party planners, trade associations, corporate accounts, individuals or other markets in order to promote the hotel and secure additional sales. Essential Responsibilities: • Provides professional and courteous customer service at all times., • Brand knowledge of Hyatt, Marriott, Starwood, Hilton, and IHG., • Must have Pre-Opening experience., • Makes personal sales calls., • Implements approved sales plan and action plans as directed., • Develops and searches for potential markets for hotel., • Develops and creates and implements innovative sales and marketing techniques., • Executes and distributes all in-house advertising and promotional campaigns., • Maintains competitive analysis statistical information., • Maintains current filing system on company accounts and prepares required reports., • Contacts in house meeting planners to promote good will and foster additional and repeat business., • Maintains good rapport with local civic groups and associations., • Prepares reports as requested: Sales Call Reports, Internal Sales Report., • Attends weekly sales meetings., • Attends weekly staff meetings., • Understand sales principles relating to the product you are selling., • Organize your own activities to make the best use of your time and efforts., • Express yourself well when talking to potential buyers or sellers, to discuss features of the products or services involved and convince the other person of both your knowledge and integrity., • Use arithmetic in computing the cost of sale to customer., • Maintain enthusiasm and interest throughout all conferences with buyers and sellers., • Keep accurate records of contacts, sales, and purchases. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate effectively in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities are involved in this function. Creating strong relationships with potential clients and the general public. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training should include a significant combination of some college education, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Over 2 years experience in sales with some background in convention center operations is desirable.

Job Description FIELD SALES REPRESENTATIVE – FIRE & DISASTER RESTORATION Earn $75,000 – $150,000+ | Base + Aggressive Commission | NYC & NJ Markets WHO WE ARE We are a fast-growing emergency restoration and rebuild company serving homeowners across Queens, the Bronx, Brooklyn, Newark, Paterson, and Jersey City. When families suffer the worst moments of their lives — house fires, floods, structural damage — we are the team that shows up, takes the burden off their shoulders, and rebuilds their homes and their lives. We are expanding our field sales team and need 8 street-smart, people-first sales closers who can connect with distressed homeowners on the spot and sign them for emergency services and full reconstruction. WHAT YOU WILL DO • Respond to fire scenes, disaster locations, and emergency events in your assigned territory, • Approach affected homeowners and families on location — at the scene, at the hotel, or at the property, • Build instant trust and rapport with people who are scared, overwhelmed, and in crisis, • Clearly explain our emergency board-up, cleanup, and full rebuild services, • Sign contracts on the spot for emergency services and restoration, • Coordinate hand-off to our project management team after signing, • Follow up with insurance adjusters and maintain client relationships through the process, • Work flexible hours — fires and disasters don't happen 9 to 5 WHO YOU ARE This is not a cubicle job. This is not a call center. This is not for the faint of heart. You are someone who: • Has the natural gift of gab — you can walk up to a stranger in a parking lot and have them smiling and trusting you within 2 minutes, • Thrives under pressure and stays calm when people around you are emotional, • Has real street sales experience — door to door, canvassing, roofing, solar, home improvement, insurance, or similar, • Knows how to read people fast and adjust your pitch accordingly, • Is bilingual a major plus — Spanish, Creole, Portuguese, or Arabic speakers are strongly encouraged to apply, • Has a valid driver's license and reliable transportation, • Is available for nights, weekends, and on-call situations when disaster strikes, • Is self-motivated — you don't need a manager standing over you to get to work WHAT WE OFFER Base Salary — Steady income while you build your pipeline Aggressive Commission — Per signed job bonus structure. Top reps are clearing $150K+ Performance Bonuses — Monthly volume bonuses when you hit your targets Mileage Reimbursement — We cover your field costs Paid Training — We teach you the restoration process, the insurance claim process, and how to approach and sign distressed homeowners ethically and effectively Growth Opportunity — Top performers move into Territory Manager and Sales Director roles as we expand Consistent Lead Flow — We monitor emergency dispatch and fire reports, so you always know where to be Team Support — You are never alone. Dispatch, project management, and leadership back you up every step of the way A DAY IN THIS JOB LOOKS LIKE THIS At 7am you check overnight fire reports for your territory. There was a house fire in Newark last night. You head to the scene. The family is standing outside a boarded-up home, overwhelmed, on the phone with their insurance company, not sure what to do next. You walk up, introduce yourself, show genuine empathy, explain exactly what happens next and how we make it easy for them. You answer their questions. You hand them something that gives them hope. You get the signature. That one job could mean thousands of dollars in commission for you — and a family that gets their home and their life back. That is what we do. Every single day. MINIMUM REQUIREMENTS • 2+ years of field sales, canvassing, or door-to-door experience, • Valid driver's license and reliable vehicle, • Smartphone with ability to use digital contract and CRM tools, • Ability to work a flexible schedule including evenings and weekends, • Strong verbal communication — English required, bilingual strongly preferred Send your resume and a few dates to schedule an initial interview. Email: Company DescriptionResidential Luxury Construction Company based in NY/NJ/CTResidential Luxury Construction Company based in NY/NJ/CT

Job Description JOB TITLE: Junior Sales Manager REPORTS TO: Director of Sales and Marketing Purpose for the Position: To increase hotel revenues by meeting with 3rd party planners, trade associations, corporate accounts, individuals or other markets in order to promote the hotel and secure additional sales. Essential Responsibilities: • Provides professional and courteous customer service at all times., • Brand knowledge of Hyatt, Marriott, Starwood, Hilton, and IHG., • Makes personal sales calls., • Implements approved sales plan and action plans as directed., • Develops and searches for potential markets for hotel., • Develops and creates and implements innovative sales and marketing techniques., • Executes and distributes all in-house advertising and promotional campaigns., • Maintains competitive analysis statistical information., • Maintains current filing system on company accounts and prepares required reports., • Contacts in house meeting planners to promote good will and foster additional and repeat business., • Maintains good rapport with local civic groups and associations., • Prepares reports as requested: Sales Call Reports, Internal Sales Report., • Attends weekly sales meetings., • Attends weekly staff meetings., • Completes projects as determined by the Director of Sales and Marketing / Area Director of Sales. To do this kind of work, you must be able to: • Understand sales principles relating to the product you are selling., • Organize your own activities to make the best use of your time and efforts., • Express yourself well when talking to potential buyers or sellers, to discuss features of the products or services involved and convince the other person of both your knowledge and integrity., • Use arithmetic in computing the cost of sale to customer., • Maintain enthusiasm and interest throughout all conferences with buyers and sellers., • Keep accurate records of contacts, sales, and purchases. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate effectively in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities are involved in this function. Creating strong relationships with potential clients and the general public. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training should include a significant combination of some college education, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Over 2 years experience in sales with some background in convention center operations is desirable.

Job DescriptionSalary: $120,000 - $140,000 New York Peace of Mind Technologies, LLC (POM) is seeking an experienced Director of Service to strategically lead and scale our low-voltage service department. This role is responsible for driving operational excellence, increasing client retention, improving profitability, and building a high-performing service team. About the Role This is a leadership position for someone who understands how to: • Run a service department as a business unit, • Improve recurring revenue and contract retention, • Implement KPIs and accountability systems, • Elevate client experience About Us Peace of Mind Technologies, LLC (POM) is New Yorks premier systems integrator for security and surveillance technology. Specializing in high-tech systems, cloud-based software services and audio/video solutions for thousands of businesses, schools and properties in the greater New York Metropolitan area, POMs diverse client roster comprises a wide range of prestigious and well-known organizations. Founded in 2002, POM has handled thousands of site installations, primarily focused on large offices, retail, hospitality, health care, education, and real estate (commercial, luxury residential and hi-rise). Responsibilities Strategic Leadership & Department Growth • Lead and scale the low-voltage service department as a profit center., • Develop and execute departmental goals tied to revenue growth, retention, and operational efficiency., • Establish, track, and report weekly KPIs (response time, first-time fix rate, billable utilization, contract renewal rate, margins, etc.)., • Improve service contract profitability and increase recurring service revenue., • Identify operational inefficiencies and implement process improvements., • Develop and enforce departmental SOPs, policies, and service standards., • Own the overall client service experience from first call through resolution., • Drive proactive communication and transparency with clients., • Implement retention strategies that increase renewal rates and client satisfaction., • Conduct client site visits to strengthen relationships and uncover service opportunities., • Ensure service documentation, reporting, and billing accuracy align with customer contracts (S&W, SLAs, etc.)., • Oversee incoming service requests and ensure proper triage and escalation., • Manage ticket creation, scheduling, dispatch, and case lifecycle tracking., • Ensure timely documentation of field updates and case progress., • Verify and approve service work orders and billing against contract scope., • Monitor technician performance, utilization, and response times., • Recruit, train, and retain high-performing service technicians., • Develop a culture of urgency, accountability, and client-first thinking., • Conduct regular performance reviews and coaching sessions., • Provide ongoing technical and customer service training., • Foster a learning environment focused on professional growth., • Build bench strength to support department scalability. Desired Skills and Experience • 510 years of experience managing a low-voltage service department (AV, security, access control, surveillance, networking)., • Proven experience increasing client retention and improving service profitability., • Strong understanding of service contracts (S&W), SLAs, and recurring revenue models., • Experience implementing KPIs and managing service performance metrics., • Proficiency in service management platforms (ServiceTrade experience a plus)., • Solid technical knowledge of low-voltage systems including AV integration, access control, video surveillance, and network infrastructure., • Strong leadership, communication, and conflict resolution skills., • Ability to manage multiple priorities while maintaining operational control., • Prior field installation or project management experience preferred., • Bachelors degree Does this sound like you? Benefits Include: • $120,000 - $140,000 annual salary, • Health, Dental, and Vision Insurance, • Life Insurance, • Voluntary Disability Insurance, • 401k plan with matching contribution, • Generous paid-time-off policy, • Pre-tax Commuter Benefit We are an equal opportunity employer, and all qualified applicants will receive consideration for employmentwithout regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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