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Description: Chips Talk, We Listen proteanTecs is a game-changing startup that's giving advanced electronics the power to report on their own health. In a digital world built for autonomous driving, cloud computing, and AI, we depend on computing systems daily. But how can we guarantee their safety, reliability and functionality? proteanTecs is the first-ever company to provide visibility into next-gen chips while they are operating, based on the power of on-chip monitoring, machine learning, and data analytics. Here at proteanTecs, you'll be part of a team that's unlocking deep insights to make electronics more reliable, efficient, and high-quality. We're trusted by industry leaders in data centers, automotive, communications, and consumer devices – we work with the world's largest and most notable companies in tech. Why proteanTecs is a great place to work: • Fast-paced and impactful: We're a mission-driven startup, so you'll tackle new challenges daily, wear many hats, and see your work directly influence the future of electronics., • Supportive company culture: Learn from the best. Our 200+ team members are experts in their field with a proven track record of success, and they're committed to fostering a collaborative and supportive work environment., • International presence: We're a multinational company with a diverse team across multiple locations around the globe. You'll collaborate on projects with international impact, gaining a global perspective of the tech industry., • Work with industry leaders: Our solutions are used by the biggest names in tech. You'll be part of the team creating the next generation of groundbreaking products., • Cutting-edge playground: We use the latest machine learning, platforms, and tools to push boundaries and achieve breakthroughs., • Real-world impact: Our work keeps data centers, cars, and other critical systems running smoothly. Your work will directly contribute to safer, more reliable electronics., • Linor Harnik, Software Engineer - “The atmosphere here is great. Everyone's super welcoming, even the dogs! I’m happy to be part of something that's making a big difference in the industry.”, • Muhamed Eid, Logic Design Engineer - "The company believes in the team and respects them, providing us with multiple opportunities to challenge ourselves and grow, we are never bored here", • Guy Gozlan, Director of Machine Learning - "We create a never before seen solution that dramatically impacts one of the most important industries of our time" We are seeking an experienced and strategic Sales manager to join our team in the USA. This customer-facing role requires working in a large team environment including: leadership for directing and coordinating sales and field AE resources, coordination/facilitation of customer interaction between proteaanTecs Product Marketing/Engineering, understanding of the core technology requirements in the digital implementation and/or IP space, coordination of sales strategies and efforts across worldwide customer operations. • Leading pre/post-sales campaigns, managing and growing solution adoption in the territory for proteanTecs IP and solution platform., • The ability to foster and grow customer relationships throughout all levels of the customer organization to better connect our solutions with the customer's problems/business challenges and insure roadmap alignment for long term success., • Working knowledge of Strategic Selling techniques such as Miller Heiman, or Target Account Selling a plus., • Must have a deep technical knowledge and understanding of digital implementation flows (synthesis, place & route, and signoff) and/or experience with IP’s or software platforms . Understanding of semiconductor manufacturing eco-systems. Understanding of DFT chip bringup and manufacturing flows is plus. Requirements: • Min 4+ years in sales and account management or as an Applications Engineer or Design Engineer with proven track record of success, • Deep understanding of electronic systems and HW design, • Minimum MSEE/CS degree Responsibilities: • You will be responsible for building, developing, and driving a sales pipeline for our processor IP technology and software solutions in key accounts across the Silicon Valley., • Responsibilities include developing and managing a sales pipeline while driving market penetration, adoption, and revenue, • You will work closely with multi-functional teams including Application Engineers, Business Unit Marketing, Legal, Finance, proteanTecs executives and collaborate with proteanTecs sales team to achieve sales targets in the region, • Generate, develop, qualify, and drive new business opportunities in the region, including:, • Opportunity management, • Manage contract negotiations (business and legal) with customers and proteanTecs functional teams, • Articulate key value propositions for the adoption of the unique proteanTecs solution with key semiconductor companies, across the organization (executive management, marketing, architects, hardware, and software engineers), • Collaborate with technical and marketing teams to develop and execute strategies for proliferation of the technology in the region, • Provide market and account feedback to the RnD and Marketing BU to drive product roadmaps and strategies, • Track activities and provide reports to management, BU and executive personnel on account strategies activities and progress, • Develop and execute against strategic sales plans, • Maintain regular contact with multiple internal BU's team to drive enterprise-wide strategic activities

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Director of Customer Success leads a high-performing organization that drives value realization, retention, and expansion across customers. This executive owns the end-to-end post‑sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to vertical specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross-functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Strategy & Leadership • Define and execute the vertical CS strategy, segmented by sub-vertical and customer tier, • Build, scale, and mentor a diverse team of Customer Success Managers and Directors., • Establish a value framework with finance-relevant KPIs, outcome maps, and executive communications (QBRs)., • Ensure successful onboarding and time-to-value with robust project governance for complex, multi-stakeholder programs., • Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives., • Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs., • Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem.Cross-Functional Partnerships, • Partner with Product on voice-of-customer, roadmap validation, beta programs, and finance-grade features (security, reporting, controls)., • Partner with Implementation teams for onboarding, reduce time-to-value, and ensure high-quality project delivery., • Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans., • Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives.Operational Excellence, • Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths., • Bachelor's Degree or equivalent (MBA optional but preferred), • 3+ years of related experience in Account Management, • 2+ Years of organizational leadership experience, • 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high-value accounts), • Ability to manage and lead during times of change and organizational transformation, • Understanding how to work growth businesses in a competitive environment, • Excellent tactical execution skills, • Strong sense of process and the ability to innovate on process tools and conventions, • Ability to craft detailed, well-written communications and proposal, • Maintain a high emphasis on teamwork, collaboration, and process innovation, • Ability to influence others through strong verbal and written communication, • Strategic mindset: self-directed, organized, analytical, and have excellent problem analysis/problem-solving skills, • Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations, • Diligent, resourceful, versatile, and able to multitaskWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $120-130K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Zulu Ecosystems is a leading tech-enabled developer of high-integrity nature restoration projects. With significant traction, including 20 active projects, 75,000 hectares of properties under management and a 500,000-hectare pipeline, Zulu Ecosystems is poised to scale globally. The company leverages proprietary technology and cutting-edge applied science to source, design, and deliver large-scale ecosystem restoration while solving key challenges in the emerging natural capital markets. This is a transformative role working in close partnership with the Head of Natural Capital, Natural Capital Partnerships Director and Head of Operations to catalyse Zulu Ecosystems’ platform and existing traction into a formidable financial enterprise in service of nature and climate. The Natural Capital Manager (Scotland) will play a pivotal role in developing Zulu Ecosystems capabilities and offering in and across Scotland. This opportunity will include being responsible for project pipeline, fostering strategic partnerships, and building relationships across NGOs to unlock new markets and revenue streams. Zulu Ecosystems currently operates in both Scotland and England. This role will build on that momentum to expand the pipeline of restoration activities across our main service offerings: Woodland Creation, Peatland Restoration, Lost Woodland Restoration, Natural Flood Mitigation and Biodiversity. Key Responsibilities • Commercial Leadership: Source, develop and secure high-impact commercial relationships - with landowners, NGOs and stakeholders that will lead to new deals., • Marketing and community engagement: Organise and attend key events representing Zulu and be the key commercial contact within the region., • Client Development: Maintain excellent long-term customer relationships and upsell Zulu Ecosystems service offering over the length of the project engagement., • Go-to-Market - Responsible for building, in conjunction with our Head of Natural Capital, our commercial strategy for Natural Capital in Scotland., • Structure deals: Build and negotiate project finance structures and modeling., • Internal collaboration: work alongside the wider Origination, Product, R&D and Operations teams on building a pipeline of relevant projects at pace. Continue to build our data capability and enhance Zulu’s product offering. Committed to help solve the climate and nature crises * Track record of originating projects in the nature or renewables arena * Strategic thinker with passion for solving complex challenges in dynamic marketplace * Self-starter with a growth mindset who has worked in fast-paced environments * Enjoys working with a diverse mix of high-performing individuals * Excellent communication skills; can distil complex themes into simple language that speaks to a range of different stakeholders * Uncompromising integrity and strong level of self-awareness * Financial modelling and contract negotiation skillsCompelling presentation/pitching and client-facing skills * Strong academic record in a related field is an advantage You will work with a market-leading team on a mission to regenerate natural habitats worldwide and become the most trusted provider of Nature-based Solutions. This opportunity offers the right candidate the platform to define a future of eco-friendly technologies. Together, we can make a lasting positive impact on the environment. Your impact is meaningful and will make a fundamental difference in what our world looks like for the next generation. Together, we can make a lasting positive impact on the environment, people, and planet. We also offer a competitive benefits package: • Competitive salary and performance incentive bonus, • Stock options, reflecting the role success for the business, • Private healthcare, • Workplace pension scheme, • 25 days holiday, • Multi-disciplinary team & collaborative culture, • Flexible working/hybrid working, • Learning and Development budget, • Personal development opportunities

The Director of Product Management – Streaming will lead the refinement and execution of CCR Media’s strategy to develop a content analytics and optimization platform that will underpin streaming measurement for the industry. Sitting at the intersection of product, engineering, data science, and

Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$240M in Series E venture funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness is building the industry’s leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. Writing code is only 30–40% of the engineering lifecycle — the rest involves testing, deployments, security, compliance, and optimization. Harness brings AI and automation to this outer loop, turning complex, time-consuming workflows into streamlined processes at massive global scale. The platform includes industry leading products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection. Over the past year, Harness powered 128M deployments, 81M builds, 1.2T API calls protected, and $1.9B in cloud spend optimized, helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery — and we’re looking for exceptional talent to help us move even faster. We are seeking a Principal Customer Architect (Forward Deployed Engineer) to join our Customer Success team. In this role, you will act as a technical expert embedded with our customers to ensure they realize maximum value from our platform. You will configure and optimize platforms for client use cases, build workflows around real user needs, drive product adoption, and keep customer deployments healthy. As a strategic technical advisor, you will enable customers through hands-on support and guidance, helping them achieve their business outcomes while maintaining high satisfaction. This role reports directly to the Director, Customer Architect and will collaborate closely with Customer Success Architects, Product, Engineering, and other cross-functional teams to deliver results. • Technical Enablement & Customer Adoption: Lead technical onboarding and enablement programs to drive high customer adoption and satisfaction. Provide best-practice guidance and hands-on support so customers fully leverage our solutions, aiming to maintain over 90% product adoption in each account., • Strategic Advisory: Serve as a trusted technical advisor to customer teams, understanding their goals and challenges. Influence key stakeholders by articulating how our platform aligns with their business objectives, and guide them on strategic infrastructure improvements to achieve desired outcomes., • Business Value Reviews (BVRs): Plan and deliver regular Business Value Reviews to demonstrate progress toward customers’ goals, product usage, and realized value. Prepare compelling presentations (using Google Slides and other tools) to highlight ROI, technical achievements, and next-step recommendations., • Churn Analysis & Customer Success: Proactively monitor customer health and usage metrics. Perform churn analysis to identify at-risk accounts and technical pain points. Work with customers to resolve issues, optimize their implementations, and ensure technical success — thereby maintaining an Annual Gross Retention Rate (AGRR) above 90%., • Infrastructure as Code Management (IaCM): Deliver hands-on support in the Infrastructure-as-Code module. Help customers implement and manage IaC solutions to automate their cloud infrastructure on platforms like AWS and GCP., • Internal Developer Platforms (IDP): Guide customers in building and improving Internal Developer Platforms on Kubernetes. Assist with setting up CI/CD pipelines, container orchestration, and developer self-service workflows., • Emerging Technology Enablement: Contribute your expertise to new domains such as Software Engineering Intelligence (SEI), Cloud Cost Management (CCM), and Customer Engineering (CE). Help customers adopt these emerging solutions by providing architectural guidance and hands-on assistance., • Cross-Functional Collaboration: Act as the voice of the customer internally. Work with Product and Engineering teams to translate feedback into improvements, influence roadmaps, and troubleshoot complex issues. Partner with Customer Success Managers and Sales to strategize on account plans, renewals, and expansion. We are looking for candidates with a strong technical foundation in modern DevOps practices and tools, particularly in areas related to Infrastructure as Code and Internal Developer Platforms. Infrastructure as Code (IaC) • Hands-on experience with Terraform for managing cloud infrastructure, • Design and reuse of IaC modules across environments, • Proficiency with AWS and GCP, including networking, compute, IAM, and security, • Familiarity with Terragrunt, CDK, Cloud Formation or similar IaC automation frameworks, • Familiarity with Ansible or similar configuration management frameworks Internal Developer Platforms (IDP) • Deep understanding of Kubernetes (EKS, GKE, or self-managed clusters), • Experience with Helm, Kustomize, and other K8s tools, • Workflow orchestrations using CI/CD tools, • Knowledge of developer self-service workflows and platform engineering principles Automation • Proficiency in Python, Bash, or Go for scripting and automation, • Experience setting up comprehensive logging, alerting, and performance dashboards Security & Governance • Understanding of security best practices for infrastructure and DevOps tooling, • Exposure to tools like OPA/Gatekeeper, HashiCorp Vault, or equivalent Soft Skills • Strong customer empathy and consultative mindset, • Ability to explain complex technical architectures to a non-technical audience, • Excellent collaboration and documentation habits, • Senior-level experience (typically 5+ years) in DevOps, SRE, or related engineering roles, • Strong communication and presentation skills with the ability to influence stakeholders, • Experience in customer-facing technical roles (e.g. Solutions Architect, CSE, Professional Services) is a plus, • Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience), • Relevant certifications (e.g. AWS, GCP, Kubernetes, Terraform) are advantageous, • Success in this role will be measured by high customer adoption, AGRR above 90%, and the quality of enablement and strategic guidance delivered. Remote - U.S. • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement Pay transparency$165,000—$195,000 USD All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at , or you can contact your local law enforcement agency.

TrueCar is a leading automotive digital marketplace, and we are on a mission to make car buying and selling easy, transparent, and efficient. We work to empower consumers with data and foster connections with our network of Certified Dealers who share our belief that truth, transparency, and fairness are the foundation of a great experience. We forge partnerships to power car-buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context, and pricing transparency to help consumers feel empowered and confident throughout their journey. As consumers’ priorities and shopping habits shifted, so did we. We are building a modern-day marketplace and invite you to join the TrueCar Crew. You can have a real and direct impact on our journey as we continue to evolve and revolutionize the car-buying and selling experience. The Opportunity: TrueCar is seeking an ambitious sales professional with a passion for helping automotive dealers grow their business. The Business Development Manager is responsible for closing accounts for their assigned book of business to achieve revenue and profitability growth aligned with strategic goals. Reporting to the Director, Dealer Services, the Business Development Manager is responsible for identifying, developing, and managing relationships at all levels within assigned and new accounts, acting as a liaison between the dealer and TrueCar, understanding the needs of the dealer, and educating dealers on TrueCar products as solutions to their dealership needs. This position requires strong coordination with cross-functional teams, including dealer performance, dealer operations, and dealer training teams. The ideal candidate for this role will reside in the Charlotte, NC, or Raleigh, NC areas. How you will contribute to TrueCar’s success: • Identify, develop, manage, and close new business opportunities at assigned and new accounts, ensuring cross-functional and organizational alignment., • Build a strong 90-day sales pipeline to ensure a long-term and sustainable sales roadmap within your book of business., • Establish and maintain strong relationships with senior leaders and key decision-makers at dealerships., • Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business and actively collaborate with the Account Managers group to retain accounts., • Prepare and present proposals and negotiate terms and conditions with dealers., • Support in dealer escalations with all involved functional areas, including dealer performance and sales operations teams, to assure approval and success. Support resolution of challenges where required., • Serve as liaison between the dealer, dealer performance manager, and dealer implementation team with respect to product implementation and continuous product management., • In partnership with the dealer training team, learn about new or upcoming products and features, ensuring a high level of personal proficiency in knowledge and functionality of products. Serve as subject matter expert in TC products., • Support a team environment with strong morale and positive energy anchored on sales goals., • Report and record all sales activity notes within Salesforce and communicate properly with applicable team members., • Serve as a change agent, leading change and acting as a catalyst for continuous improvement., • Support in the management of accounts receivable for assigned accounts., • Demonstrate a high level of attentiveness toward customers and actively contribute to a culture that encourages high-quality service with a sense of urgency., • Develop trusting relationships and open communication, accepting feedback (up and down)., • Additional ad hoc responsibilities as determined by the needs of the business. Your Expertise: • Proven success in retail sales in an automotive dealership environment., • Experience in digital media advertising., • Excellent communication and presentation skills, with the ability to listen for understanding, influence outcomes, and negotiate with clients., • Proven ability to identify, initiate, negotiate, and close deals., • Proven track record of consistently meeting and/or exceeding sales goals., • Ability to formulate, implement, and execute sales strategy, plans, and tactics in a competitive environment., • Experience with Salesforce or other Customer Relationship Management tool utilization., • Experience interfacing with client contacts at various levels and demonstrated ability to effectively present information, including complex technical content, and respond to dealer requirements/requests., • Demonstrated understanding of client standards and requirements as they pertain to offered products, features, and capabilities., • Strong sales skills with the ability to create tangible interest for new ideas and product opportunities with clients., • Ability to communicate client requirements and methodologies to the internal organization to ensure alignment., • High integrity, self-starter, strong work ethic, with a high level of energy., • Tech-savvy with the ability to understand, interpret, and present data using a consultative approach., • Ability to grasp new concepts quickly with an open mind for change and a willingness to solve problems., • Strong understanding of auto dealerships, both larger dealer groups and family-owned., • Ability to travel domestically by airplane or car, including overnight trips up to 75% of the time Please note that final interviews may be conducted in-person at the Company's sole discretion. Base salary + target incentive: $155,000 - $165,000 Your TrueCar Experience At TrueCar, we champion remote work because we know great work can happen anywhere. This flexibility allows our TrueCar Crew to live and work from anywhere in the U.S. (with some role-based exceptions). To support our remote team, we provide a home office setup that suits their needs and offer monthly reimbursements for phone and internet connectivity. You will receive excellent benefits that include, but are not limited to, 100% employer-paid health, vision, and dental premiums; a 401(k) plan with company contributions; a wellness reimbursement account; and learning & development reimbursement opportunities. We also understand the importance of recharging, so we offer flexible PTO for exempt TrueCar Crew Members and a generous PTO accrual policy for non-exempt TrueCar Crew Members, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our Crew Members and have designed employee-centric programs that reflect this. At TrueCar, we believe in the power of diversity to create a deeper understanding of our consumers and partners, driving innovation in our products. We welcome a workforce that reflects the diversity of car-buying consumers and encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other characteristic protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. Additionally, TrueCar will provide reasonable accommodations for qualified individuals with disabilities. TrueCar does not accept unsolicited agency submissions. If you are based in California, we encourage you to read this important information for California residents linked ___. #LI-Remote

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. Smartsheet is looking for a Sr. Manager of Customer Success to help build and scale our Enterprise Customer Success team. The right candidate is an experienced manager with a proven ability to create programs to drive the customer adoption lifecycle throughout all Smartsheet accounts. As a Sr. Manager of Customer Success you will manage a team of Customer Success Managers and partner with the Director of Customer Success, Enterprise to execute on the overall team vision. You will collaborate with Sales and Marketing to help drive growth of our business. This role is responsible for driving successful product usage, customer value, and net retention. You will report to the Director of Customer Success, Enterprise. Due to the collaborative nature of this role, ideal candidates will be based on the East Coast. You Will: • Manage a team of Customer Success Managers, • Meet or exceed set targets, • Set expectations with internal team members, develop a collaborative team culture while promoting career growth., • Empower team of CSMs to onboard and expand customer product usage while uncovering revenue opportunities., • Use data to track performance, forecast retention, and create customer insight, • Partner with Marketing, Support, Professional Services, and Sales to create a positive customer journey that delights customers, improves customer satisfaction, inspires referrals and guides account growth., • Build/refine programs to improve and scale, • Bring creative ideas to the group to help improve the next stages of the business, • Promote operational excellence across the Customer Success team, • Create a culture of inclusivity, recognizing the strengths that individuals bring to the team to promote engagement and development opportunities, • Other job duties as assigned You Have: • Business development, organization, team building and management passion, • Experience working in a cloud applications, • 5+ years working in a leadership capacity, • 8+ years of Customer Success or Account management experience in a technology/software environment, or Technical Account Management experience within Enterprise SaaS, • Passion and demonstrated ability for mentoring and team growth, • Experienced in managing a Customer Success or Account Management team, • Outstanding management skills across a varied set of responsibilities, • Passion for working with leading edge, web-based technologies and a desire to understand Smartsheet’s benefits, use cases, and business and technical elements, • Experience and success partnering across departments, • Bachelors (BA/BS) degree Current US Perks & Benefits: • Medical/vision and dental coverage options for full-time employees, • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay), • Monthly stipend to support your work and productivity, • Flexible Time Away Program, plus Sick Time Off, • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans, • US employees receive 12 paid holidays per year, • Up to 24 weeks of Parental Leave, • Personal paid Volunteer Day to support our community, • Opportunities for professional growth and development including access to Udemy online courses, • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account, • Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. US Base Salary Pay Range $135,000 - $172,500 USD Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

Director of Product Management.You will lead a team to cut across core components of our platform including issuing, fulfillment, processing, ledger, tokenization, and customer onboarding & enablement.This role bridges strategy, delivery, and operational excellence to ensure we continuously deliver

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director is a member of the Account Management Team. This is a consultative sales and Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts under the Financial Services Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and sales opportunities and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor’s offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with internal account team to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Bachelor's degree or equivalent work experience., • 7-10 years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Proficiency with MS Office applications including Word, PowerPoint, and Excel., • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • 40-50 hour work week with additional hours as customers, situations and projects require.Preferred:, • 3 years of virtual work experience First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

We're looking for a VP/Director of Technical Operations to own the reliability, scalability, security, and operational excellence of Shopmonkey's platform. This is a senior leadership role sitting at the intersection of engineering and infrastructure — responsible for the teams and practices that keep our product running at the highest levels of performance and trust. This is not a title for someone who manages from a distance. You will be deeply embedded in the technical and organizational fabric of the company. You'll bring strong opinions about how infrastructure should be built, how incidents should be managed, how security posture should evolve, and how DevOps culture creates faster, safer product delivery. You'll own multi-year roadmaps, manage and grow a team of strong individual contributors, and partner closely with Product, Engineering, and Security to translate business priorities into operational reality. Please note for San Francisco-based area candidates, this would be a hybrid role with 2-3 days/week in office for collaboration and connection. • Define and enforce SLOs, SLAs, and error budgets across Shopmonkey's production systems., • Lead incident management end-to-end: on-call frameworks, blameless postmortems, and systemic remediation., • Drive observability maturity — OpenTelemetry, Prometheus, and the dashboards and alerts that give every team a clear signal., • Ensure 99.9%+ availability for a platform processing critical business operations for thousands of shops., • Own Shopmonkey's GCP-based cloud infrastructure: provisioning, scaling, cost optimization, and architectural evolution., • Lead the internal platform team that builds developer tooling, CI/CD pipelines, and deployment infrastructure that accelerates every engineering squad., • Champion infrastructure-as-code practices, making our environments reproducible, auditable, and fast to provision., • Partner with senior engineers on scalability decisions as we grow our customer base and data volumes., • Own the engineering infrastructure and software budget as well as vendor relationships., • Own the technical security posture of the platform: vulnerability management, secrets management, network security, and hardening., • Lead compliance programs and certifications relevant to Shopmonkey's enterprise customers and growth trajectory (SOC 2 Type II, and beyond)., • Build a culture of security that is embedded into the development lifecycle — not bolted on at the end., • Treat compliance not as a checkbox but as a multi-pillar investment that compounds trust with customers over time., • Evangelize and operationalize DevOps principles across engineering: CI/CD, feature flags, progressive deployment, automated testing infrastructure., • Drive down time-to-deploy, mean time to recovery (MTTR), and toil across the org., • Partner with engineering leadership to ensure platform investments directly accelerate squad velocity., • Build, retain, and grow a high-performing team spanning DevOps, SRE, Platform Engineering, and Infrastructure., • Define org structure, hiring plans, and career ladders for TechOps disciplines., • Develop managers and senior ICs; establish a culture of ownership, psychological safety, and continuous learning., • Lead with a servant-leadership mindset — remove blockers, amplify great work, and hold the bar high., • 10+ years in infrastructure, platform engineering, SRE, or DevOps — with at least 4–5 years in a senior leadership role (Director or VP level), • Proven experience owning production reliability at a SaaS company with significant scale and uptime requirements., • Demonstrated track record in building and evolving DevOps/platform engineering organizations from the ground up or through significant transformation., • Experience leading cloud-native infrastructure on GCP, AWS, or Azure — with deep familiarity with Kubernetes, container orchestration, and managed cloud services., • Prior ownership of security and compliance programs (SOC 2, ISO 27001, or similar); able to fluently translate security requirements into engineering work., • Experience in companies ranging from growth-stage to mid-scale SaaS ($50M–$500M ARR range), where you've had to build structure while maintaining velocity., • Strong working knowledge of modern observability stacks (OpenTelemetry, Prometheus, Grafana, Datadog, or equivalent)., • Fluency in infrastructure-as-code tooling (Terraform, Pulumi, or equivalent)., • Solid understanding of CI/CD architectures, deployment strategies (canary, blue/green, progressive rollout), and release engineering., • Comfortable reviewing architectural decisions at the system design level and contributing to technical roadmaps alongside principal engineers., • Familiarity with data infrastructure considerations (managed databases at scale, streaming platforms like NATS/Kafka, ClickHouse-style OLAP)., • Exceptional communicator who can contextualize technical risk and infrastructure investment in business terms for a C-suite audience., • Track record of building inclusive, remote-first teams with strong async communication habits and high accountability., • Able to operate in ambiguity — defining the problem, structuring the org, and making progress before the perfect playbook exists., • Sound business judgment: able to sequence investments, make trade-offs between speed and stability, and push back when priorities don't make sense. In the United States the range is typically $200,000 to $260,000 with bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included. Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (benefits below are mainly for U.S. based, full-time employees). Other benefits vary upon location outside of the United States, and employment status: • Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date, • Short term and long term disability, • Employee assistance program, • Reimbursement for a personal health and wellness membership, • Generous parental leave, • 401(k) available upon hire, • 11 paid holidays, • Flexible time off - take the time off you need!, • Matching donations for approved charitable organizations, • Group volunteer efforts Check out our ___, ___, or ___ about what it’s like to work at Shopmonkey. Join our team of ___ who love what they do, and change the auto industry by helping every shop thrive. The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience. Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform. Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500B. In 2021 Shopmonkey ___ a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth. In 2022, Shopmonkey ___ #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services). Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in ______, and ___! Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission. Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at ___. Please note: Shopmonkey will never request sensitive information such as your social security number, bank account information, or other non-publicly available information during the application and interview process. If an applicant is extended an offer of employment, such sensitive information will be requested at that time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for: • Contact initiated via unsolicited text message or cold call. Shopmonkey does not follow up with candidates through instant messaging applications., • Our Talent Acquisition team only corresponds from email addresses with the domain ‘@Shopmonkey.io’. If a generic email ID ending with Gmail/Yahoo or other domain is used while receiving a job offer or interview call, there is a likelihood of a scammer., • While some of our jobs can be found on third party job sites, all of our current job opportunities and descriptions are posted on Shopmonkey’s ___ page, or our official ___ The U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from ___ and ___. If you believe you were a victim of such a scam, you may contact your local law enforcement agencies. Shopmonkey is not responsible for any claims, liability, losses, damages, or expenses resulting from scammers or impersonators.

MDG is a national, full-service marketing solutions partner with deep specialization in multi-location businesses. We have extensive experience in helping businesses develop winning growth strategies that harness the power of scale and drive marketing and operational efficiency. We are seeking a highly skilled and motivated Full-Stack Software Engineer with a passion for the Laravel ecosystem. Reporting to the Director of Digital Operations, you will be a key player in shaping MDG's technological future. If you thrive in a fast-paced, collaborative environment, are driven by innovation, and enjoy tackling complex challenges with elegant solutions, we want you on our team. At MDG, we are revolutionizing the multi-location marketing landscape with our proprietary Laravel-based digital product. You'll contribute to building high-availability, scalable, and performant solutions that empower multi-location organizations to effectively reach and engage their target audiences. Your work will directly impact the success of our clients and shape the future of multi-location marketing. MDG follows a hybrid work model of Monday/Friday remote and Tuesday, Wednesday and Thursday in our Boca Raton office. Our scheduled work hours are 9a-6p. Responsibilities ● Develop and maintain high-quality, performant web applications using PHP, Laravel, Vue.js, and associated technologies, infusing creativity and a passion for exploring new approaches to deliver exceptional user experiences. ● Collaborate closely with cross-functional teams, including Project Managers and Designers, to define, design, and implement innovative features and enhancements that exceed client expectations and drive business results. ● Ensure the performance, quality, and responsiveness of applications through thorough testing, bug fixing, and optimization, constantly seeking ways to improve the user experience and deliver value to our clients. ● Maintain clean, organized, and well-documented code, actively participate in code reviews, and adhere to software engineering best practices, setting an example for the team and fostering a culture of technical excellence. ● Stay ahead of the curve by continuously learning and exploring emerging technologies and trends in web development, actively contributing to MDG's innovation roadmap and maintaining our competitive edge. ● Take ownership of projects from concept to completion, demonstrating a proactive and solution-oriented mindset to overcome challenges and deliver exceptional results. ● Inspire other team members, sharing your knowledge and expertise to foster a culture of continuous learning and growth within the team. ● Possesses a minimum of ten years of experience in full-stack software development, including at least five years of hands-on expertise with Laravel. ● Exceptional talent and extensive experience as a Full-Stack Engineer, showcasing a deep understanding of PHP 8+, Laravel, Vue.js 3.x, TailwindCSS, CSS3, and MySQL/MariaDB. ● Proven track record in building and maintaining large-scale, enterprise-level web applications and platforms. ● Demonstrates exceptional critical thinking and problem-solving skills, challenging the status quo and creatively engineering solutions using unconventional and innovative approaches. ● Thrives in an autonomous environment, capable of independently driving large-scale projects from inception to completion. ● Demonstrates strong initiative in identifying and addressing knowledge gaps, excels at time management and pacing, and thrives in fast-paced environments with limited information. ● Maintains a highly collaborative and engaging approach to teamwork. ● Proficiency in both front-end and back-end technologies. ● Familiarity with AWS (EC2, S3, IAM, and RDS) and DigitalOcean, as well as experience with deployment pipelines, Laravel Forge, and basic DevOps practices. ● Strong SQL database management skills and experience in optimizing database performance. ● Adherence to best practices in version control (Git), CI/CD automation, and code quality. ● Proficiency with Composer, npm, and other package management tools, as well as experience integrating external APIs. We offer competitive healthcare, dental, and vision plans along with several voluntary benefit extras. Employees receive generous PTO in addition to all major holidays and the option to enroll in a comprehensive 401K plan with employer matching.

Job Description Full-Time | Retail Operations This role reports directly to the Head of Retail with close partnership with the Associate Director of Retail Operations and the Retail Training & Development Manager Hourly Wage: $24.00 (2 locations) - $27.00 (3 locations) Position Overview The Store Manager is responsible for overseeing the daily operations of the kiosk , ensuring the store is fully staffed, operationally prepared, and set up for success – regardless of whether they are physically present in the store. This store manager will manage anywhere from 6-9 retail employees. This full time position requires strong ownership, flexibility, and accountability. Store Managers must be able to seamlessly shift between leading as a manager and executing as a hands-on associate when needed, while consistently representing the brand at the highest level. Key ResponsibilitiesStore Ownership & Accountability * Take full ownership of store performance by delivering against sales plans and KPIs (AOV, conversion, traffic), while ensuring consistent execution of operations, team standards, and customer experience. Proactively monitor business trends and lead the team to take action that drives results. * Own full accountability for assigned store being open, staffed, and operationally ready at all times – regardless of personal schedule or physical presence * Act as the primary point of contact for all call-outs and coverage gaps, ensuring no disruption to store operations * Partner with other regional Store Managers and leadership to resolve staffing needs quickly and effectively or step in to ensure coverage * Take full ownership of store performance, team execution, and day-to-day operations Store Operations & Execution * Ensure store consistently meet company standards for opening, closing, cleanliness, and overall readiness * Step into the business as needed – at times operating as the sole team member in store, delivering a best-in-class customer experience * Confidently shift between leadership and execution, acting as a stellar brand representative on the floor * Regularly checking in with your store to ensure everything is running smoothly and goals are being met Scheduling, Payroll & Staffing * Create and manage weekly store schedule aligned with business needs and payroll budgets * Monitor labor spend and make adjustments to ensure alignment with financial targets * Proactively plan for coverage, ensuring no gaps in the schedule * Support hiring efforts and maintain a strong bench of trained team members * Carefully review and approve weekly timecards in our payroll system Inventory & Store Supplies * Own ordering of store supplies within or under budget and ensure locations are fully stocked to support daily operations * Maintain organization and proper inventory levels to avoid operational disruptions Team Leadership & Development * Lead, coach, and develop Sales Associates in partnership with the Retail Talent & Development Manager to meet performance expectations * Partner with the Retail Talent & Development Manager to execute training programs and elevate overall team capability * Reinforce training standards and ensure consistent execution across all locations by leveraging guidance, tools, and support from the Retail Talent & Development Manager and corporate team * Build and maintain a strong, accountable, and high-performing team culture with ongoing support from the retail management team and cross-functional corporate partners Customer Experience * Ensure teams consistently deliver a best-in-class, on-brand customer experience * Lead by example through energy, product knowledge, and service standards * Address and resolve customer concerns quickly and professionally Sales & Business Performance * Drive store performance by focusing on key metrics including sales, AOV, and conversion * Identify opportunities to improve results and implement actionable plans * Ensure teams are actively engaging customers and maximizing every interaction * Ability to speak to any customer or business trends that may be impacting business Business Communication & Meetings * Participate in weekly retail meetings, confidently speaking to store performance * Provide insights on: * Traffic trends and changes * Barriers impacting sales performance * Team performance and staffing challenges * Communicate proactively and transparently, bringing solutions – not just problems Qualifications * 2-4+ years of retail management experience (multi-unit experience preferred but not required) * Strong leadership and team development skills * Ability to problem-solve quickly and manage multiple priorities * Excellent communication and organizational skills * Ability to work anywhere between 35-39 hours per week * Flexible schedule, including possible nights, weekends, and holidays * This role is in person and any administrative duties must be completed on premises What Success Looks Like * Stores are consistently staffed, operationally sound, and customer-ready * Teams are engaged, well-trained, and performing to expectations * Scheduling gaps are proactively solved without disruption to the business * Strong ownership of store performance and accountability across teams and ability to speak to successes and opportunities on a regular basis, a true business owner mindset * Store manager will be incentivized based on performance

Job Description The Queens Flagship store and Maker’s space our most important representation of our brand, and is our laboratory for piloting new concepts, processes and approaches to our business such as our new Maker Workshop, classes and community engagement. This store should be leading the company in both innovation and excellence. This is a great opportunity for close partnership and collaboration with key corporate functions like Product and Marketing. The Store Director will be critical in helping to envision, design, test, execute and build the success of this new store format. This person must be an exemplary representative of the Tandy brand – both as a critical face of the brand, but also to build our credibility with the leathercrafting industry as a place “where the pros shop” – critical to our overall strategy. The Store Director must be creative, innovative, adaptable, and willing to try new things, but also deeply steeped in Tandy – our key competitive advantages and our long-term strategy. S/he will need to operate at a very high level of autonomy, to confidently collaborate with corporate executives and have an extremely high level of professionalism and integrity. This person must be extremely knowledgeable about leathercrafting of all different kinds. This is not a shopkeeper but a consultant to leatherworkers – both beginners and the pros. The Store Director must have the knowledge and expertise about all of our products and the vast array of leathercrafting techniques to credibly teach, guide, advise and inspire the passion of leathercrafters of all levels. Finally, this store represents an elevation of duties and expectations compared to a Tandy Store Manager. The Store Director is responsible for building and managing a business, hiring and developing the team, engaging and connecting with the community, and managing the 4-wall cash flow. This is a salaried position with unlimited bonus opportunity. Job Title Store Director Reports to Zone Manager Location 187-Queens Main Responsibilities • Work with the entire Corporate Cross-Functional Team to create and execute a new vision for the Tandy Queens Flagship store, • Plan and take action on all aspects of this new store model pilot including:, • Product assortment, product depth, pricing for unique products and special promotions, • Store build-out, fixtures, store layout, store planogram, all visual merchandising, • The “Maker Workshop” and all aspects of its operation, • Building relationships with local organizations including youth groups, veterans/military, leather guilds among others, local influencers and makers, and potential related industry partners, • Plan and execute regular community events in and outside of the store, • Staffing, hiring, training, developing the team, • Refine and adjust the model to optimize strategy and operations that can be executed beyond this location to other potential flagship stores in the fleet Essential Qualifications • Must have: deep understanding of our business, our product lines, store operations and the whole ecosystem of operating a Tandy store of this magnitude: the judgment to make good, sound business decisions, to be trusted by the Corporate team to take care of issues when appropriate and to raise others to the broader team. For this reason, existing Tandy retail managers are strongly preferred for this role., • Must have: high level of responsibility and initiative – must be able to operate with little oversight of the day-to-day, plus take full responsibility for the launch and management of what will be the most important store(s) in our fleet with the potential to grow to more stores, • Must have: excellent credibility and professionalism – to represent Tandy to a sophisticated customer, a new universe of business partners and influencers, and to build relationships with the broader community, • Must have: very strong people management skills – must hire, train, manage and develop a top-notch team, which will be critical to the ultimate success or failure of this store, • Must have: strong knowledge of leathercrafting across a very broad number of techniques, materials and end uses EQUAL EMPLOYMENT OPPORTUNITY Our Company is committed to equal employment opportunity in all aspects of employment. We will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: veteran status, race, color, religion, sex, marital status, sexual orientation, national origin, physical and/or mental disability, age, creed, arrest records, genetic predisposition or carrier status, and/or participation in lawful activities outside the workplace. ABOUT TANDY Tandy Leather Factory, Inc., (), headquartered in Fort Worth, Texas, and in business since 1919, is a specialty retailer of a broad product line including leather, leatherworking tools, buckles and adornments, leather dyes and finishes, saddle and tack hardware, and do-it-yourself kits. Tandy Leather distributes its products through its 100+ North American stores located in 40 US states, 6 Canadian provinces, and Spain.

ABOUT USAt Xsolla, we believe that great games begin as ideas, driven by the curiosity, dedication, and grit of creators around the world. Our mission is to empower these visionaries by providing the support and resources they need to bring their games to life. We are committed to leveling the playing field, ensuring that every creator has the opportunity to share their passion with the world. Headquartered in Los Angeles, with offices in Berlin, Seoul, and beyond, we partner with industry leaders like Valve, Twitch, and Ubisoft to clear the paths for innovation in gaming. Our global reach spans over 200 geographies, offering more than 700 payment methods in 130+ currencies. Longevity Opportunity Vision Enjoy the game! The Developer Experience Director is a senior leader within Xsolla’s Developer Relations team, responsible for managing regional developer evangelists, driving high-impact lighthouse integration cases, and building deep, lasting engagement with the game developer community. This role blends technical expertise, community presence, and leadership to ensure that Xsolla delivers world-class experiences for developers at every touchpoint. You will lead by example, engaging directly with developers at conferences, meetups, and online communities, while mentoring your team to create exceptional developer content, integrations, and advocacy initiatives. • Oversee all developer relations activities in your assigned region, ensuring alignment with global strategy and local market needs., • Manage and mentor Developer Evangelists (Community & Integrations), fostering a culture of technical excellence and developer empathy., • Lead the delivery of lighthouse integration cases—high-quality, benchmark implementations that inspire both partners and internal teams., • Partner closely with Product Management to capture and act on developer feedback, removing adoption barriers and improving satisfaction., • Act as a senior advocate for game developers in your region, building trust and maintaining a visible presence in both online and offline communities., • Represent Xsolla at major regional and global industry events, delivering high-impact presentations and workshops., • Organize and support developer meetups, hackathons, and targeted events around major platform launches (Apple WWDC, Google I/O)., • Guide the creation of best-in-class developer documentation, tutorials, demos, videos, and other educational materials tailored to your region’s market., • Ensure content addresses both custom integration scenarios and self-service use cases to maximize reach and adoption., • Collaborate with Developer Marketing to promote materials and track impact across all channels., • Regularly review performance with the VP of Developer Relations, making data-driven adjustments to tactics and priorities., • 5+ years in Developer Relations, Developer Advocacy, or Technical Evangelism, with at least 2 years in a leadership role., • Strong technical background in game development (mobile, PC, or web), including hands-on experience with integrations and APIs., • Proven ability to lead distributed teams and deliver measurable engagement outcomes., • Established presence in regional and global game developer communities., • Exceptional communication and presentation skills, comfortable speaking to both technical and business audiences.

AcuityMD is a software and data platform that accelerates access to medical technologies. Each year, the FDA approves ~6,000 new medical devices. Our platform helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, and Ajax Health and we help MedTech companies identify how their products are used, understand why outcomes vary, and identify opportunities where physicians can better serve their patients. We are targeting a Senior Director or VP level for this role. The Customer Success Leader will lead Customer Success Managers (CSMs) focused on the Strategic Segment ($1B+) accounts. In this role, you will lead a team of 7+ CSMs responsible for owning renewals, generating adoption, and driving customer satisfaction. We are building a best-in-class Commercial Team and establishing a repeatable go-to-market motion. We are hiring a team of high-caliber Enterprise SaaS and Medical Device customer success professionals to thoughtfully engage VPs, General Managers, and other corporate decision makers and end-users across the Medical Device Industry. Our Customer Success team takes a proactive, consultative, and high-touch approach when working with customers, by engaging directly with end-users to generate platform adoption and running Executive Business Reviews to align with strategic initiatives and quantify and communicate ROI. • Drive customer retention and expansion by leading team of CSMs focused on the Strategic segment ($1B+ in revenue), • Directly manage the Strategic Customer Success team, providing ongoing enablement, coaching, and development, including sharing and shaping Customer Success process, best practices, and strategies, • Engage directly with key customers on Executive Business Reviews (with CSMs) to communicate value provided by AcuityMD, • Provide support for CSMs in at-risk accounts through risk detection/alerting and action plans, • Building hiring plans and recruit, hire and onboard world class CSMs, • Partner closely with sales, product, and services teams to advance AcuityMD’s mission and approach to customer engagement, • Regularly monitor account health and user adoption across a large portfolio of accounts, and report on key performance indicators to Customer Success and broader Commercial team leadership, • 8+ years of experience in Customer Success or Account Management Enterprise SaaS, • 3+ years of experience leading high performing teams as a Senior Manager or Director, • Proven track record of exceeding retention and expansion quotas, • Ability to develop close personal relationships with customers and colleagues through empathy, • Patient and active listener, • Proactive and self-driven, and bring infectious energy and resiliency, • Passion for people, with a history of hiring, developing, and up-leveling your teams, • Proven ability to manage large (several hundred) logo portfolio, • Excellent written and verbal communication skills (email & PPT), • Experience in venture-backed, growth stage companies, • Medical Device or Life Sciences experience, • Experience using CRM, ideally Hubspot You must have an eligible work permit in the USA to be considered for this position • Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health)., • Learning Budget: Reimbursements for relevant learning and up-skilling opportunities., • Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees., • Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work., • Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents., • Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement., • Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings., • Parental Leave: 8-16 weeks of fully-paid, flexible parental leave. The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values. We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors. The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients. AcuityMD is an Equal Opportunity Employer AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

About Us: YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments. We operate globally with offices in the US (NYC, Austin, Miami, Mountain View), APAC (Hong Kong, Shanghai, Beijing, Guangzhou, Singapore), and India. Our award-winning, people-centric culture—recognized by Inc. as a ___ for three consecutive years—emphasizes transparency, ownership, and continuous mastery. About SpendHound: ___ is a software vendor intelligence platform recently launched by the research firm YipitData and used by 1,000+ companies around the world (See this___ from SpendHound’s Director of Product!) • SpendHound is the single source of truth for companies’ software vendors and includes:, • A comprehensive view of all software applications used with annual contract values, auto-renewal information, renewal dates, license counts, and more, • An invoice and contract management system for companies to store their invoices and contracts, • Renewal reminders through email and Slack so companies never miss upcoming software renewals, • Unlimited support from Procurement Experts to deliver price benchmarking insights and negotiation strategies for any upcoming renewals, • Companies use the SpendHound platform and Procurement Expert service to save time and money on their software renewals. Why You Should Apply NOW: • Be a part of a high-impact team building industry-defining B2B software and AI tools., • Competitive salary, equity, and benefits package., • Remote-friendly and flexible work culture. About The Role: At SpendHound, we are on a mission to help Finance and Procurement teams gain real-time visibility and control over their software costs. Our platform simplifies software spend tracking and provides actionable insights, delivering cost-savings to 1000+ companies around the world. We are building towards an agent-first approach to vendor selection and price benchmarking and are looking for an AI Product Manager to lead the development of new AI features on our roadmap. You will help define the product vision, collaborate with engineering and design teams, and work closely with customers to achieve this goal. This role is ideal for someone looking for a high degree of ownership and passionate about building tools that help business operate more effectively. As Our Product Manager, You Will: • Product Strategy & Vision: Define and drive the vision, strategy, and roadmap for SpendHound’s new AI features., • Market & User Research: Conduct user interviews, analyze customer feedback, and study market trends to identify opportunities for product enhancements., • Feature Development: Work closely with engineering, design, and procurement expert teams to build a world-class vendor intelligence platform., • Customer Advocacy: Act as the voice of the customer, ensuring product decisions align with real user needs and business objectives. You Are Likely To Succeed If: • Minimum 3+ years of experience in Product Management with 1+ years of experience building AI products., • Ability to work closely with engineers in a highly technical environment to deliver AI features., • Strong ability to translate customer pain points into impactful product features., • Comfortable analyzing data, doing error analysis, and using insights to guide product decisions., • Strong ability to work cross-functionally with engineering, design, and procurement expert teams., • Ability to thrive in a fast-paced, iterative environment and drive projects from concept to launch. Nice To Have: • Previous experience with working on B2B products., • Experience with Claude, Cursor, or similar AI coding tools., • Understanding of the software purchasing process within large organizations., • Familiarity with SQL, data visualization tools, or basic coding knowledge. What We Offer: Our compensation package includes comprehensive benefits, perks, and a competitive salary: • We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!, • Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. See more on our high-impact, high-opportunity work environment above! The annual base salary for this position is anticipated to be up to $180,000. In addition, the role includes a 10% variable bonus, bringing the estimated on-target earnings (OTE) to approximately $198,000. • The compensation package also includes equity. This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. We also have office hubs in Austin, Miami, Denver, Mountain View, and Seattle. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding. Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.

Who We Are Born from a mission to make prescription eyewear affordable and accessible to everyone, Zenni Optical has been changing the way people see the world since 2003. With complete prescription pairs for adults and kids starting at under $10, we’ve grown into a global brand with over 51 million pairs of glasses sold — and counting! Based in the San Francisco Bay Area, we're proud to be the Official Eyewear of the San Francisco 49ers, Boston Celtics, Monster Jam, Ghost Gaming, TSM, Major League Pickleball and more. We've also partnered with tastemakers and designers like Chase Stokes, Jrue Holiday, and George and Claire Kittle to bring our brand to life in bold, meaningful ways. Innovation is at the heart of everything we do at Zenni — from our revolutionary ___ glasses to our cutting-edge ___, we're constantly exploring new ways to improve vision and enhance lives. For more information, please visit ______ Candidate safety is important to us. Please note that all official communication will only be sent from @zennioptical.com addresses. About the Role As the product leader for Organic Growth (SEO & GEO), you are the architect of Zenni’s organic acquisition engine. This isn’t a traditional SEO role focused strictly on keywords and audits; it is a high-impact position where you will own the commercial performance and incremental revenue of our organic channels. Your mission is to transform organic search from a reactive traffic source into a proactive, scalable driver of incremental revenue. Reporting to the Sr. Director, Commerce & Growth, you will sit at the intersection of Product, Content, Marketing, and Engineering. You will be the primary steward of our organic P&L, tasked with both defending our established market share and expanding our reach through the creation of new, high-converting digital surfaces. You won’t just identify market demand; you’ll also partner with technical teams to build the programmatic experiences that capture customers at the very start of their vision-correction journey. We are seeking a strategic full-stack growth leader who views SEO and GEO as compounding assets. You are as comfortable defining a technical product roadmap as you are analyzing keyword opportunities or analyzing attribution models to prove the bottom-line impact of your initiatives. At Zenni, you won’t just manage rankings; you will build the future of how millions of people discover and purchase affordable prescription eyewear. Responsibilities: Ownership over the Organic Channel: Responsible for the end-to-end Organic Search channel, including responsibilities for driving incremental revenue, managing the organic P&L, and translating search traffic into bottom-line business impact. Product Roadmap & Strategy: Own the end-to-end roadmap for organic surfaces, including definition and prioritization of scalable or programmatic product features that capture unaddressed market demand. Growth Engineering: Partner with Design and Engineering to launch new indexable surfaces, while safeguarding the technical health, site architecture, and ranking authority of Zenni’s core web properties. Conversion & Experimentation: Own the organic click-to-cart journey. With incremental organic revenue as your north star, it will be crucial to optimize organic surfaces to maximize the value of every session. GEO & Innovation: Future-proof Zenni’s discovery engine by optimizing for GEO, ensuring our brand is the default choice for generative recommendations. Basic Qualifications: • You have ~8 years of combined experience across SEO, related Growth Marketing and/or consumer-facing Product Management, • You have a strong commercial acumen and financial literacy, with the ability to move beyond the “traffic” to discuss LTV, CAC, incrementality, and other concepts, • You’re technically literate, including a deep understanding of site architecture, structured data, and more. You don’t need to code, but you must be able to speak the language of engineers, • You have experience with content strategy, including a background building scalable content engines. You know how to balance “writing for humans” with structural requirements of search engines and LLMs, • You possess analytical rigor, including expert-level proficiency with SEO tools, web analytics, and A/B testing frameworks, • You are AI-enabled, including both a deep understanding of how Generative AI is changing search as well as proficiency to leverage AI to multiply your productivity, • You are an excellent communicator, with the ability to translate complex commercial or technical concepts into “so what?” insights for executive stakeholders Preferred Qualifications: • Experience with Programmatic SEO, • Experience in the ecommerce vertical, • Experience in the optical, healthtech, or other highly-regulated industries U.S. Perks & Benefits: • Annual bonus program, • 100% employer-paid medical, dental, and vision (dependent coverage capped at $300/month), • Life, AD&D, and disability coverage (with optional add-ons), • 401(k) with up to 4% match, • Comprehensive wellbeing programs (mental, physical, emotional support), • Lifestyle Spending Account (wellbeing + learning), • Work-from-home stipend (for eligible roles), • Generous PTO in addition to our Week of Zen - the time between Christmas and New Year’s to relax and recuperate, • Fully Paid Parental Leave - 16 weeks for birthing and non-birthing parents, • Family forming & fertility support and services through Maven, • Annual Zenni Gift Card - to use towards our products! Compensation In addition to other forms of compensation, such as perks and benefits, the estimated salary range for this role is $152,400 - $190,500 USD for candidates outside of California. For California-based candidates, the estimated salary range is $167,640 - $209,550/year USD. The final offer will be determined based on permissible, non-discriminatory factors such as skill set, experience, geographical location, market conditions, and other organizational needs. The Company reserves the right to change, modify, or revisit the salary range for various reasons including business needs. (U.S. ONLY) Please note: While we prefer Bay Area-based candidates, we are registered in some, but not all, states. If you are located full-time in one of the following states, we welcome you to apply: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Iowa, Kansas, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nevada, New Jersey, New York, Ohio, Oregon, Texas, Utah, Virginia. #LI-REMOTE We look forward to hearing from you! We strive to build a diverse team of individuals with a broad range of experience and perspectives. We encourage you to apply even if you don’t feel you meet all the qualifications. Zenni Optical is an equal opportunity workplace and considers applications without regard to race, color, national origin, gender identity, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. ___ At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace. PagerDuty is seeking a Senior Product Manager, Incident Analysis to join our talented, customer-focused Incident Management team! As Senior Product Manager, you will report to the Director of Product for Incident Management, and partner closely with design, engineering, and go-to-market teams. You will define and deliver data-driven, user-centric experiences that transform incident data into opportunities for continuous improvement and operational excellence. This is an exciting opportunity to own and shape the roadmap for products trusted by some of the world’s top DevOps, SRE, and digital operations teams. The ideal candidate thrives at the intersection of analytics, DevOps, and user experience—and is passionate about driving better business outcomes from operational data. Important note: While this role is posted as remote, candidates who are located near one of our hub locations (San Francisco, Atlanta, or Toronto) will be given preference. KEY RESPONSIBILITIES • Lead the development and execution of roadmap for Incident Analysis products, delivering meaningful outcomes for users and business., • Drive end-to-end product lifecycle, from needs discovery through launch and iteration, with a focus on data-driven insights., • Collaborate with design and engineering to deliver intuitive, seamless user experiences that drive adoption and demonstrable learning., • Engage with customers and cross-functional partners to deeply understand user needs, pain points, and emerging opportunities., • Track and analyze product performance, iterating on features to maximize user value and business impact. BASIC QUALIFICATIONS • 5+ years’ experience in product management for B2B SaaS, DevOps, or data-analytics platforms—or equivalent degree or experience., • Demonstrated fluency with data analysis or analytics products (telemetry, observability, post-incident review)., • Proven success shipping features focused on workflow automation or operational improvement., • Experience collaborating with cross-functional teams (engineering, design, sales, customer success)., • Must be currently authorized to work in the United States on a full-time basis. PREFERRED QUALIFICATIONS • Familiarity with the incident management lifecycle or operational reliability in cloud-native environments., • Direct experience with DevOps, SRE, or related tooling in a SaaS or modern infra context., • Exposure to ML/AI-driven insights or advanced analytics tools (e.g., Tableau, Looker, Splunk)., • Demonstrated passion for user experience and continuous product improvement., • Results-oriented, intellectually curious, and collaborative. The base salary range for this position is 161,000 - 271,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for ___! Where we work PagerDuty operates a hybrid work model with ___ in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work ___ guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our ___. Your package may include: • Competitive salary, • Comprehensive benefits package, • Flexible work arrangements, • Company equity*, • ESPP (Employee Stock Purchase Program)*, • Retirement or pension plan*, • Generous paid vacation time, • Paid holidays and sick leave, • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO, • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*, • Paid volunteer time off: 20 hours per year, • Company-wide hack weeks, • Mental wellness programs *Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our ___ and @pagerduty on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living ___ and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We are seeking a Senior Product Manager – Heart Health to join our growing Health Sensing organization. Reporting to the Director of Product Management, Health Risk Detection, this role will focus on advancing Oura’s cardiovascular health experiences, from proactive monitoring to long-term heart health insights. You’ll join an established, cross-functional team dedicated to Heart Health. You’ll collaborate with Science, Design, Engineering, and Regulatory partners to accelerate our roadmap, deepen member value, and bring science-backed heart health features to life. This is a high-impact opportunity to help shape how millions of people understand and care for their cardiovascular health through wearable technology. • Partner closely with Science and Engineering teams to define and deliver next-generation heart health sensing and signal analysis capabilities, • Translate scientific findings and physiological concepts into intuitive, meaningful product experiences that empower members to better understand their heart health, • Support discovery and development of new features spanning both wellness and regulated use cases, • Contribute to the prioritization and delivery of roadmap initiatives, balancing scientific feasibility, user impact, and business opportunity, • Partner with Design to create user experiences that communicate complex heart health data with simplicity and empathy, • Collaborate with Regulatory, Legal, and Quality teams on product strategies that align with applicable regulatory frameworks, • Communicate progress, insights, and tradeoffs effectively to leadership and cross-functional stakeholders, • Contribute to the broader Health Risk Detection strategy and align heart health workstreams with Oura’s mission to empower proactive health ownership This is a remote US role with a preference for east coast time zone. Openness to flexible hours to support cross-time-zone collaboration with teams in Europe and the U.S. REQUIREMENTS We would love to have you on our team if you have: • 5+ years of product management experience, ideally in connected health, digital biomarkers, or wearable sensing., • Experience delivering products or research-based features in cardiovascular health, fitness, or related physiological domains., • Strong understanding of key cardiovascular signals (e.g., HRV, ECG, PPG, blood pressure estimation) and their application in consumer or regulated products., • Proven success translating early-stage scientific research into member-facing experiences., • Familiarity with the nuances between wellness and medical-grade products; experience with FDA or other regulatory processes is a plus., • Excellent collaboration and communication skills with scientists, engineers, designers, and clinicians., • A passion for helping people live longer, healthier lives through actionable, science-backed insights. BENEFITS At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health. What we offer: • Competitive salary and equity packages, • Health, dental, vision insurance, and mental health resources, • An Oura Ring of your own plus employee discounts for friends & family, • 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off, • Paid sick leave and parental leave Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. • Region 1: $172,550 - $203,000, • Region 2 $158,950 - $187,000, • Region 3 $147,900 - $174,000 A recruiter can determine your zones/tiers based on your US location. We are not considering candidates residing in the following states: Alaska (AK), Arkansas (AR), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), Rhode Island (RI), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI). Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: • Our jobs are listed only on the ŌURA Careers page and trusted job boards., • We will never ask for personal information like ID or payment for equipment upfront., • Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

AIP Publishing is a leading publisher of the physical sciences. Working with us means being part of a mission: to accelerate scientific discovery while reimagining the future of scholarly publishing. AIP Publishing helps brilliant work make a global impact. We’re building a living network of knowledge to spark thinking, connect people, and drive new ways forward — empowering a vibrant global community using science for good. We foster a collaborative, creative atmosphere and encourage a workplace culture that maximizes individual contributions. We’re always looking to evolve the ways we think and operate, and we actively encourage an environment where everybody feels comfortable, seen, and able to do their best work. We’re looking to hire and develop colleagues who are astute, flexible, and always striving to “solve better problems” through thoughtful consideration of individual, team, organizational, and customer impact. The Data Product Manager reporting to the Director, Data & Analytics, is a strategic thinker, data storyteller, and cross-functional collaborator responsible for shaping and delivering enterprise data solutions that drive measurable business impact. You’ll serve as a connector across technology, analytics, and business teams — turning data needs into coordinated action through structured roadmapping, sprint participation, and communication. This newly created role will establish and lead the expansion of data solutions, services, and capabilities that power data-driven decision-making across the organization. If you’re excited by the opportunity to define how data fuels strategy, innovation, and growth — and you thrive in a collaborative, mission-driven environment — we invite you to join our team. How you’ll make an impact: Data Capabilities Strategy & Vision • Define and drive the roadmap for data solutions that enable business stakeholders to achieve measurable outcomes., • Translate organizational goals into data-driven initiatives, use cases, and value delivery frameworks., • Anticipate opportunities for external data products and help evaluate market fit. Stakeholder Engagement & Demand Management • Collaborate across business and technical teams to define priorities and success metrics., • Maintain a central repository of data requests, ensure alignment on priorities, and communicate progress clearly., • Manage demand across competing stakeholders, balancing strategic impact with resource availability. Execution & Delivery • Oversee design, program development, and rollout of data and analytic capabilities in collaboration with engineering, analytics, and vendor teams., • Coordinate delivery across cross-functional contributors, ensuring timely, high-quality releases., • Implement incremental delivery models, measuring and communicating value created at each stage. Continuous Improvement & Value Realization • Analyze adoption and outcomes of released solutions., • Collect user feedback, track usage, and refine features for continuous improvement., • Establish frameworks for measuring business impact. Data Governance & Compliance • Support adherence to data governance, quality, privacy, and compliance standards., • Partner with technology, legal, and business teams to ensure responsible data use. What you're great at: • Strong understanding of data management, reporting, analytics, and product design principles., • Project management skills, including structuring initiatives, managing timelines and resources, and clearly communicating progress and outcomes to stakeholders., • Excellent communication and interpersonal skills, with the ability to translate technical concepts into business value., • Strong analytical and problem-solving skills; proficiency in SQL or equivalent query languages. What we’re looking for: • A minimum of 6 years’ experience in product management, data strategy, or analytics leadership, with at least 3 successful end-to-end data product or system deliveries., • Experience leading cross-functional teams and managing complex stakeholder landscapes., • Background in publishing, media, or event-driven businesses preferred., • Experience with customer data platforms or similar enterprise-scale data systems preferred., • Exposure to data governance, regulatory, or compliance frameworks preferred. Our excellent total rewards package includes: • A remote workforce with staff based in NY, NJ, CT, MD, VA, PA, MA, RI, or Washington, DC, who meet in person for collaboration, training, strategic planning — and fun!, • Generous paid time off and paid sick and safe leave, • Flexible Work Schedule, • Competitive medical, dental and vision benefits, • Exceptional retirement benefits, • Monthly remote stipend, • Training and Tuition assistance, • Employee Assistance Program Salary Range: $120,000 - $135,000 At AIPP, we offer competitive compensation based on the role, experience, and other relevant factors. Under the New York Convenience Rule, all employees, regardless of their residence in other states, will be taxed at the New York State tax rate. Employees may also have additional state-specific tax obligations depending on where they live. A wholly owned not-for-profit subsidiary of the American Institute of Physics (AIP), AIP Publishing’s mission is to advance, promote, and serve the physical sciences for the benefit of humanity by breaking barriers to open, fair research communication and empowering researchers to accelerate global progress. AIP Publishing supports the charitable, scientific, and educational purposes of AIP through scholarly publishing activities on its behalf and on behalf of our publishing partners. Our publishing portfolio includes digital books, AIP Conference Proceedings, and peer-reviewed journals across a spectrum of research areas, including our flagship titles Applied Physics Reviews, Applied Physics Letters, Journal of Applied Physics, and The Journal of Chemical Physics. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local law.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director is a member of the Account Management Team. This is a consultative sales and Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts under the Transportation Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and sales opportunities and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Transportation knowledge of State and Federal Guidelines a plus (DOT, FMCSA, etc.), • Will be working with in the Transportation industry a plus (Driver Qualification knowledge a plus) Excellent organizational, analytical, problem-analysis, and problem-solving skills., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor’s offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with internal account team to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Bachelor's degree or equivalent work experience., • 7-10 years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Proficiency with MS Office applications including Word, PowerPoint, and Excel., • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • 40-50 hour work week with additional hours as customers, situations and projects require.Preferred:, • 3 years of virtual work experience, • Work experience in the professional sales environment is desirable First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients. With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career. Reporting to the Director, Customer Success Management (US), the Customer Success Manager is responsible for setting and managing the strategic plan for Large customers. They will be accountable to driving the client journey to ensure clients achieve ROI on their implementation of the AlayaCare Cloud software. The Customer Success Manager is a subject matter expert on the market they operate in. Your main responsibility will be to enhance retention, adoption and foster the growth of your portfolio, which comprises AlayaCare’s most valued customers. As a strategic lead in the organization, they will be the key executive touchpoint, providing Quarterly Business Reviews and ongoing recommendations to optimize the customer lifecycle. As the key touchpoint for Enterprise organizations, the Enterprise Customer Success Manager will focus on relationship management at the corporate level, while also working with the implementation Project Manager to ensure the health and satisfaction of all customer stakeholders. • Define the client journey by setting expectations for key milestones and ROI set in the sales cycle., • Establish trusted advisor relationships with customer Executive team, developing an ‘influencer’ relationship, while working with internal teams to deliver a best-in-class customer experience., • Maintain and actively manage a healthy client portfolio, building toward best-in-class Net Promoter Score and Net Dollar Retention outcomes., • Provide Stakeholder updates to maintain engagement during Implementation to proactively advocate for customer concerns and mitigate identified risks., • Address any escalated customer issues with speed and urgency, coordinating internal stakeholders., • Deliver polished Quarterly Business Review presentations to clients that uncover new business uses, adoption of best practices and product roadmap updates., • Monitor and maintain customer health scoring, proactively engaging with accounts based on health indicators., • Help drive new business and reduce churn and building referenceable clients., • Drive account growth outcomes through identifying expansion plays - upsell opportunities, • Influence customer lifetime value through optimizing product adoption, customer satisfaction and overall health., • 5+ years in a customer-facing role dealing with mid market or larger accounts in a customer success or account manager role., • 3+ years of SaaS experience or experience working with post-acute software solutions., • Proven experience managing and nurturing executive relationships with customers, including management of executive-level escalations., • Ability to anticipate needs, innovate, and flourish in a fast-paced environment., • Excellent written, oral, and presentation communication skills, with a demonstrated ability to shape narratives supported by data., • Ability to develop market-specific strategies and plans based on industry best practices (ex. Pre-sales, Consulting) to improve growth efficiency and net dollar retention., • Collaborative team player with exceptional relationship and interpersonal skills., • Contributes to a culture of transparency and accountability and has a track record of operating with high integrity and honesty. This role is based remotely in the United States but may require travel to visit customers on-site, as well as occasional travel to AlayaCare offices (in Canada) or events. Work With Purpose At AlayaCare, you’ll help build technology that empowers care providers and improves outcomes for patients and families. Every line of code and every customer interaction contributes to making care more connected, accessible, and human. Grow in a High-Trust Culture We believe in transparency, feedback, and assuming positive intent. Here, you’ll feel safe to share your ideas and career goals, and be supported to achieve them through mentorship, career mobility, and a promote-from-within philosophy. Balance That Works for You We value flexibility and well-being. From “Wellness Fridays” to volunteer time off, to flexible vacation, we make sure you have the space to recharge, contribute to your community, and live your best life. Benefits That Matter • Equity in a well-funded, scaling company., • Comprehensive health benefits, telemedicine, and lifestyle spending accounts., • Parental leave top-up and family support programs. Inclusive by Design We celebrate diverse perspectives and foster belonging through our DEIB initiatives. Employee-led events, summits, and social activities, both in-person and virtual, create meaningful connections across our global teams. Apply today and be part of a company that makes a real difference in the future of home and community care. Not the right role for you? Share this posting with someone who might be a great fit. AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some initial screening steps may be automated to help identify qualified candidates. If your application is declined automatically, you may request a human review. We’re committed to creating a workplace where everyone belongs. If you require accommodation during the application process, please reach out to ___. #LI-Remote #LI-JM1

ABOUT USAt Xsolla, we believe that great games begin as ideas, driven by the curiosity, dedication, and grit of creators around the world. Our mission is to empower these visionaries by providing the support and resources they need to bring their games to life. We are committed to leveling the playing field, ensuring that every creator has the opportunity to share their passion with the world. Headquartered in Los Angeles, with offices in Berlin, Seoul, and beyond, we partner with industry leaders like Valve, Twitch, and Ubisoft to clear the paths for innovation in gaming. Our global reach spans over 200 geographies, offering more than 700 payment methods in 130+ currencies. Longevity Opportunity Vision Enjoy the game! The Developer Experience Director is a senior leader within Xsolla’s Developer Relations team, responsible for managing regional developer evangelists, driving high-impact lighthouse integration cases, and building deep, lasting engagement with the game developer community. This role blends technical expertise, community presence, and leadership to ensure that Xsolla delivers world-class experiences for developers at every touchpoint. You will lead by example, engaging directly with developers at conferences, meetups, and online communities, while mentoring your team to create exceptional developer content, integrations, and advocacy initiatives. • Oversee all developer relations activities in your assigned region, ensuring alignment with global strategy and local market needs., • Manage and mentor Developer Evangelists (Community & Integrations), fostering a culture of technical excellence and developer empathy., • Lead the delivery of lighthouse integration cases—high-quality, benchmark implementations that inspire both partners and internal teams., • Partner closely with Product Management to capture and act on developer feedback, removing adoption barriers and improving satisfaction., • Act as a senior advocate for game developers in your region, building trust and maintaining a visible presence in both online and offline communities., • Represent Xsolla at major regional and global industry events, delivering high-impact presentations and workshops., • Organize and support developer meetups, hackathons, and targeted events around major platform launches (Apple WWDC, Google I/O)., • Guide the creation of best-in-class developer documentation, tutorials, demos, videos, and other educational materials tailored to your region’s market., • Ensure content addresses both custom integration scenarios and self-service use cases to maximize reach and adoption., • Collaborate with Developer Marketing to promote materials and track impact across all channels., • Regularly review performance with the VP of Developer Relations, making data-driven adjustments to tactics and priorities., • 5+ years in Developer Relations, Developer Advocacy, or Technical Evangelism, with at least 2 years in a leadership role., • Strong technical background in game development (mobile, PC, or web), including hands-on experience with integrations and APIs., • Proven ability to lead distributed teams and deliver measurable engagement outcomes., • Established presence in regional and global game developer communities., • Exceptional communication and presentation skills, comfortable speaking to both technical and business audiences.

If residing within commutable distance to one of our offices, a hybrid schedule would be required (3 days in office, 2 days work from home). Those outside of commutable distance may be considered on a remote basis. SUMMARY: Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights to improve supply chair risk and compliance. As a result, we foster sustainable growth for businesses and their supply chains globally. Our SaaS subscription software is used by 85k+ active customers in over 100 countries. We are seeking a highly skilled AI Engineer to join our AI team and help build the next generation of AI solutions. This role will report directly to the Director of AI Strategy & Innovation and will be instrumental in developing and deploying advanced AI-powered platforms and intelligent agentic systems that transform how organizations manage safety, compliance, and risk. You will work at the intersection of applied AI research and production engineering, building sophisticated multi-agent systems, RAG architectures, and intelligent assistants that solve complex enterprise challenges. This is a unique opportunity to shape how AI transforms supply chain safety and risk management on a global scale. The position requires strong technical leadership, exceptional communication skills, collaboration across departments, delivering impactful outcomes, and a commitment to innovation in AI technologies. ESSENTIAL DUTIES AND RESPONSIBILITIES: AI Platform Development & Architecture · Design and implement production-grade AI systems, including intelligent assistants and multi-agent orchestration platforms. · Build agentic workflows using frameworks such as CrewAI, AutoGen, Threads, LangChain, and LangGraph for orchestration. · Develop and maintain RAG (Retrieval-Augmented Generation) pipelines for enterprise knowledge bases. Integrate and extend enterprise AI tools through custom solutions. · Collaborate with senior stakeholders to design, develop, and deploy custom AI solutions to solve complex business problems. Production Engineering · Develop robust, maintainable, and well-tested code for enterprise AI applications. · Optimize API integrations with LLM providers (OpenAI, Anthropic) and enterprise platforms. · Ensure system security and compliance with enterprise standards. Developer Experience & Productivity · Utilize modern AI development tools such as Claude Code, Cursor, Windsurf, and GitHub Copilot. · Build internal automation tools to accelerate AI development workflows. · Stay current with emerging AI technologies and integrate them into Avetta’s platform. Leadership & Collaboration · Lead technical and strategic direction for AI initiatives. · Lead key projects, architecture reviews, and technical discussions around automation, augmentation, and acceleration of workflows and processes using AI techniques. · Communicate complicated technical concepts clearly to technical and non-technical stakeholders, including senior executives. · Drive collaboration and crucial conversations across business functions centering around business processes and workflows. · Drive innovation and introduce relevant cutting-edge technologies to maintain Avetta’s industry leadership. PREFERRED QUALIFICATIONS: · 5-8 years of professional software engineering experience, with 2+ years focused on operationalizing/productionizing AI/ML systems. · Deep expertise in Python; experience with Java, C/C++, or R is a strong plus. · Proven track record building and deploying production AI systems with LLMs (such as OpenAI, Anthropic Claude, Google Gemini, AWS Bedrock, etc.). · Good understanding of agents, RAG architectures, vector databases, and semantic search. · Strong fundamentals in software engineering, testing, CI/CD, and system design. · Excellent communication skills for engaging with senior leadership. · Strong experience with agentic frameworks (such as CrewAI, AutoGen, LangGraph). · Familiarity with enterprise SaaS environments and B2B product development. · Experience with agentic AI development tools (such as Claude Code, Cursor, Windsurf, GitHub Copilot, Devin). · Familiarity with observability platforms (LangFuse, LangSmith, Weights & Biases). · Experience with fine-tuning and LLM optimization. · Track record of mentoring engineers and driving technical strategy. IDEAL EDUCATION & TRAINING: · Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent practical experience). At Avetta, we are committed to salary transparency to ensure equitable hiring practices and promote trust. The salary range included in this job posting is based on internal and market data and the role's responsibilities. The final compensation offered to a candidate will be determined by several factors, including work location, job-related skills, experience, and relevant education or training. The salary range for this position is $123,000 - $174,000 USD per year, with a potential bonus. We also offer a comprehensive benefits package, which includes health, dental and vision insurance, 401(k), and PTO. Avetta is an equal opportunity employer and values diversity. We encourage individuals from all backgrounds and experiences to apply. To apply for the AI Engineer position, please submit your online application by April 30, 2026, at 11:59 PM PST. #LI-HYBRID #LI-REMOTE

Reporting to the Director of Insurance Product Management, this highly visible role offers the opportunity to lead key insurance product management initiatives and interact with business leaders across Technology and Operations Teams. P&C insurance experience is required, and homeowners insurance ex

Barti is a venture-backed startup on a mission to revolutionize eye care. We’re building AI-powered software that transforms how practices document care, run their operations, and serve patients. Our goal is to create exceptional user experiences that allow providers to stay focused on delivering high-quality care. We recently raised our Series A and are growing quickly as hundreds of practices adopt Barti to replace outdated legacy systems. It’s an exciting time to join as we expand into new areas of eye care and continue shaping the future of practice management. As the Director of Customer Success at Barti, you will lead and scale all post-sale functions across the customer lifecycle, including onboarding, support, account management, retention, expansion, and advocacy. This is a highly cross-functional leadership role with direct ownership over net revenue retention and the overall customer experience. You will manage and develop a growing Customer Success team while working closely with Product, Engineering, Sales, and company leadership. This role reports directly to the CEO. Your primary responsibility is driving strong net revenue retention across the customer base. To do this, you will: * Own and evolve the end-to-end Customer Success strategy across onboarding, support, account management, retention, and expansion * Lead and develop a team of Implementation Managers, Account Managers, and Customer Support Reps, including hiring, coaching, and performance management * Improve onboarding to reduce time to value and increase launch success rates * Establish clear customer health frameworks (NPS, usage, engagement) to proactively identify churn risk and expansion opportunities * Drive expansion through upsells and longer-term contracts * Build and scale referral, reference, and advocacy programs * Act as an executive point of contact for complex customer situations, including escalations and strategic accounts * Partner with Product and Engineering to incorporate customer feedback into the roadmap and improve product outcomes * Improve internal processes across Customer Success, Sales, Product, and Engineering to support scale * Implement and manage systems and tools that enable a high-quality, scalable Customer Success operation * 5+ years of experience leading a Customer Success function in B2B software * Experience in a fast-paced, early-stage startup environment * Proven track record of building and scaling processes in ambiguous environments * Experience managing and developing high-performing teams * Strong ownership of retention, expansion, or revenue-related KPIs * Ability to operate at both a strategic and hands-on level * Strong communication skills with the ability to influence cross-functional stakeholders * Experience using data to inform decisions (Excel or similar tools) * Familiarity with onboarding, support, or technical customer interactions is a plus * Be part of a mission-driven, rapidly scaling company changing the future of eye care * Work remotely from anywhere in the U.S. * Collaborate with a passionate and supportive team * Competitive salary: $160,000 to $200,000 * Equity in a fast-growing startup * Health, vision, and dental benefits * Unlimited PTO * Annual professional development stipend * A high-impact role with room for growth, ownership, and creativity Barti is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and encourage applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, gender identity, age, national origin, marital status, disability, or veteran status.

“Mineralys Therapeutics is a clinical-stage biopharmaceutical company focused on developing medicines to target hypertension and related comorbidities such as chronic kidney disease (CKD), obstructive sleep apnea (OSA) and other diseases driven by dysregulated aldosterone. Its initial product candidate, lorundrostat, is a proprietary, orally administered, highly selective aldosterone synthase inhibitor. Mineralys is headquartered in Radnor, Pennsylvania. For more information, please visit ___. Follow Mineralys on LinkedIn, Twitter and Bluesky” Mineralys is a fully remote company. The Director of Accounting is a key leadership role within the growing Finance organization, responsible for overseeing the general ledger. This role will lead the build‑out and ongoing optimization of our accounting infrastructure to support commercial product launch, revenue recognition under ASC 606, inventory and cost of goods sold (COGS) accounting, and gross‑to‑net (GTN) processes. The ideal candidate brings deep public company and commercial‑stage experience in life sciences, strong technical accounting expertise, and a proven track record of leading high‑performing teams in a SOX‑compliant environment. This remote position is based in Colorado, with regular bi-monthly, in person meetings with the Finance team in the Boulder region. Principal Responsibilities • Lead the overall accounting function, including general ledger, accounts payable, payroll accounting, revenue, inventory/COGS, fixed assets, and equity compensation., • Own the monthly, quarterly, and annual close processes, ensuring accurate and timely preparation of financial statements in accordance with U.S. GAAP and company policies., • Establish and oversee commercial accounting processes for product revenue, including contract review, revenue recognition under ASC 606, and accounting for variable consideration and gross‑to‑net deductions (e.g., chargebacks, rebates, copay assistance, returns)., • Design and implement inventory and COGS accounting processes to support commercial manufacturing, distribution, and supply chain activities in partnership with Technical Operations and Supply Chain teams., • Lead the development, documentation, and maintenance of robust accounting policies, procedures, and internal controls, ensuring SOX compliance and scalability as the company grows., • Support external financial reporting processes in partnership with SEC reporting resources, including support for 10‑Q/10‑K filings, earnings materials, and other regulatory or lender reporting, as applicable., • Serve as primary point of contact for external auditors on all accounting and internal control matters, managing audit requests and driving issue resolution., • Evaluate complex and non‑routine transactions (e.g., collaborations, licensing, debt, equity, business combinations, stock‑based compensation) and prepare or review technical accounting analyses and memos., • Drive continuous improvement and automation across accounting operations, including optimal use of ERP and related systems (e.g., NetSuite, FloQast, Tipalti, payroll platforms) to improve efficiency, accuracy, and visibility., • Build, lead, and develop a high‑performing accounting team, providing coaching, clear objectives, and career development opportunities. Skills and Attributes 1. Deep technical knowledge of U.S. GAAP, including ASC 606 (Revenue from Contracts with Customers), ASC 842 (Leases), and accounting for inventory, equity compensation, and complex arrangements., 2. Significant experience in a commercial‑stage biopharmaceutical, biotech, or life sciences company with responsibility for product revenue and gross‑to‑net accounting., 3. Proven track record building and leading high‑performing accounting teams in a fast‑paced, high‑growth, public company environment., 4. Strong understanding of SOX requirements and experience designing, implementing, and maintaining internal controls over financial reporting., 5. Hands‑on, detail‑oriented, and process‑minded with a continuous improvement mindset., 6. Excellent analytical, problem‑solving, and decision‑making skills, with the ability to navigate complex and ambiguous issues., 7. Effective communicator with the ability to convey complex accounting matters to non‑finance stakeholders., 8. High degree of integrity, sound judgment, and commitment to ethical business practices and compliance., 9. Proficiency with ERP and financial systems (ideally NetSuite) and close‑management or automation tools such as FloQast, as well as AP and procurement solutions such as Tipalti. Supervisory Responsibility This role has direct supervisory responsibility for accounting staff and managers, including general ledger, accounting operations, and other functional leads as the team scales. Travel This position requires up to 10 % travel. Frequently travel is outside the local area and overnight. Education and Experience • Bachelor’s degree in Accounting or Finance is required; CPA strongly preferred. Advanced degree is a plus., • 12+ years of progressive accounting experience, including significant leadership responsibility at the Senior Manager or Director level in a public company environment., • Prior experience in the biopharmaceutical, biotech, or broader life sciences industry is strongly preferred., • Demonstrated experience supporting or leading accounting for commercial product launches, including revenue recognition and gross‑to‑net accounting., • Strong background in managing audits and working with external auditors, including Big 4 or large regional firms., • Experience implementing or optimizing ERP and related finance systems (e.g., NetSuite, FloQast, Tipalti, payroll platforms)., • Proven success in building and scaling accounting processes and teams in a high‑growth, SOX‑compliant environment. This position is eligible for standard Company benefits including medical, dental, vision, time off and 401K, as well as participating in Mineralys incentive plans are contingent on achievement of personal and company performance. Actual compensation may vary from posted hiring range based on geographic location, work experience, education, and/or skill level. US Salary Range: $175,000 - $195,000 #LI-Remote

Description Sprout Social is looking to hire a Director, Global Customer Support for the Customer Experience team. Why join Sprout’s Customer Experience team? Sprout Social’s Customer Experience division is evolving to meet the future of customer engagement. With a high bar for excellence and innovation, the Support & Adoption Operations team combines world-class support with proactive, data-driven engagement. Our mission is to revolutionize how we empower customers by leveraging automation, insights, and operational rigor to deliver adoption, retention, and growth at scale. What You’ll Do As the Director, Global Customer Support, you will own the function end-to-end, ensuring exceptional customer experiences while building a scalable, high-performing global organization. You will balance customer empathy, operational excellence, and team development by leveraging data, technology, and proactive process improvements. • Own Global Support Strategy: Define and lead the global Support strategy, ensuring value across channels, products, and regions while aligning to company goals., • Drive Operational Excellence & Process Improvement: Improve workflows, escalation paths, and operating models to increase efficiency, quality, and consistency., • Execute Business Transformation: Lead strategic initiatives that enhance customer outcomes, team effectiveness, and long-term scalability., • Lead Change & Scale the Organization: Guide change management, preparing teams for launches, market shifts, and evolving customer needs while building leadership capacity., • Lead & Develop Your Team: Coach and support managers and front-line specialists, setting clear expectations and performance standards., • Maintain World-Class Service Delivery: Establish and uphold SLAs and performance frameworks across all support channels for consistent, high-quality service., • Data, Insights & Customer Advocacy: Track and act on KPIs and customer feedback to improve processes, satisfaction, and retention., • Champion AI: Champion the thoughtful adoption of AI, automation, and tooling enhancements that improve both customer outcomes and team effectiveness., • Cross-Functional Partnership: Collaborate with Product, Engineering, Customer Success, Professional Services, and Revenue teams to translate support insights into actionable improvements. What You’ll Bring We’re looking for a strategic, hands-on leader who blends customer empathy with operational rigor and sound decision-making. You thrive in complexity, bring clarity through structure and data, and know how to scale support through leadership and technical efficiency. You foster cultures of ownership, learning, and continuous improvement while influencing cross-functional partners without direct authority. • 10+ years of experience leading Customer Support or Technical Support organizations in a high-growth SaaS environment., • 3+ years in second-line leadership with demonstrated success and experience fostering high-performing teams (ideally globally)., • Strong operational and process design mindset with the ability to connect workflows and decisions to customer outcomes., • Experience leading teams through transformation, change management, or significant operational evolution., • Deep familiarity with support platforms and tooling (e.g., Zendesk, Salesforce), tiered escalation models, and AI-driven solutions., • High comfort working with data, including customer experience metrics, operational performance, and trend analysis., • Executive presence and strong communication skills, with the ability to influence senior stakeholders and represent the Voice of the Customer. How You’ll Grow Within 1 month, you’ll plant your roots by: • Completing Sprout’s onboarding and developing a deep understanding of our products, values, and global CX model., • Building strong relationships with Support, Operations, Product, and Revenue leaders., • Reviewing current workflows, tools, and performance data to identify immediate opportunities. Within 3 months, you’ll hit your stride by: • Defining a clear vision and roadmap for global Support that balances day-to-day excellence with long-term transformation., • Partnering with Operations to establish reporting frameworks and dashboards., • Setting KPIs and stretch goals aligned to customer and business priorities., • Assessing team structure and leadership capability to inform growth plans. Within 6 months, you’ll make a clear impact by: • Launching AI-assisted workflows or automation initiatives that improve efficiency and customer experience., • Driving measurable improvements in CSAT, resolution metrics, and operational performance., • Partnering with Product and Engineering to address top drivers of support volume. Within 12 months, you’ll make this role your own by: • Delivering measurable gains in support efficiency, customer satisfaction, and retention., • Optimizing the global support model for future scale., • Establishing Customer Support as a strategic differentiator through insight-driven influence and operational excellence. Our Benefits Program We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program: • Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents., • Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources., • Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match)., • Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind., • Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year., • Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family., • Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being., • Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet., • Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations., • Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line. *This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits. Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Individual base pay is based on various factors, including whether you’re located in Zone 1 or Zone 2, as well as relevant experience and skills. In the United States, we have two geographic pay zones. For this role, the expected base pay ranges for new hires are: • Zone 1 (New York, California, Washington): $150,200.00 - $206,580.00 USD annually, • Zone 2 (All other US states): $136,600.00 - $187,770.00 USD annually The listed ranges represent earning potential in this position. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package ___ to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest ___. If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at . Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) ___ and (2) ___. Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. #LI-REMOTE Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review ___.

Description Title: Owner’s Representative Employee Status: Full Time - Exempt Salary: Grade 4 Starting range of $70,600 - $79,400 | Tier 1 cities Reports to: Lead Owner's Representative Department: Real Estate Solutions Location: Chicago, IL Hybrid: In office T/W | WFH M/Th/F Department Function: Facilities expertise is a critical resource that’s often beyond the reach of nonprofits serving communities with limited resources. IFF works hard to change that. For more than 25 years, IFF has specialized in creative Real Estate Solutions (RES) that help nonprofits achieve their growth goals and best serve their communities. IFF’s clients include human services agencies, supportive housing providers, schools, health clinics, arts organizations, and community centers. RES takes the time to understand the nonprofit leadership’s vision and become their trusted advisor when it comes to making real estate decisions with more confidence. RES also works closely with municipalities and community-serving groups to help provide solutions to nonprofits in under-resourced communities. Because the needs of nonprofits are unique, RES has developed a specialized team of real estate specialists to support nonprofits in every step of the way, from the early stages of a project to feasibility analysis, facility condition assessments, site search and due diligence for property acquisition, all the way through construction and project closeout. RES also collaborates internally across departments to build nonprofit capacity in targeted sectors and through programmatic initiatives. RES is part of IFF’s Core Business Solutions which is a cross-cutting team that sits at the nexus of nonprofits, communities, and IFF technical knowledge. The group provides thought leadership and expertise to drive corporate strategy across markets. The primary business units in Core Business Solutions are Capital Solutions, Real Estate Solutions, Community Development Solutions, Home First, Legal and Compliance. The Organization IFF is a mission-driven lender, real estate consultant, and developer that helps communities thrive. Key to our success has been a deep sense of purpose, a broad perspective, and a relentless focus on achieving positive results. Across the Midwest we help clients from every sector, including human service agencies, health centers, schools, affordable housing developers, and healthy food grocery operators. Staff contribute extensive business experience and an unrivaled connection to the mission of IFF to the clients we serve. Equity, Diversity, and Inclusion Partnering to create thriving communities is at the heart of everything we do. We leverage knowledge, capital, and resources to advance equitable and transformational outcomes in under-resourced communities, guided by our commitment to be an inclusive, anti-racist and anti-oppressive institution that honors communities as asset-rich and as experts in their own stories. Basic Job Function The Owner’s Representative (OR) manages facility design and construction phases on behalf of our nonprofit clients for their renovation and new construction projects. The OR participates in projects led by other RES staff, as well as directly coordinates and manages several small- to large-sized projects and project teams simultaneously under the supervision of the Director of Real Estate Solutions, and in close connection with the Director of Consulting for Design and Construction. The OR also participates in departmental planning meetings and supports the work of the Senior Vice President and other RES staff as necessary to further IFF’s mission. Core Responsibilities: 1. Conducts facilities assessments of clients’ existing buildings and potential new buildings to assess major systems, layout, structure and suitability for program purposes. The OR analyzes data collected and provides written and visual recommendations for modifications or improvements., 2. Supports project managers with budgeting of project scenarios for feasibility work., 3. Leads predevelopment work clients including procurement of architect, consultants, and estimator/construction manager. Creates overall development budget and timeline for projects., 4. Coordinates services of architects and engineers and other professionals in connection with the design phase of projects. Ensures that such professionals are providing services according to the project criteria set, and the project schedule and budget., 5. Supports owner in coordination and deployment of assembled funding and financing sources, during preconstruction and construction phases., 6. Coordinates all aspects of owner interests during the construction phase of assigned projects, ensuring that project goals and milestones are met, including: • Soliciting bids from various real estate professionals and vendors for work on projects. Evaluating and making recommendations on bids and negotiating terms of work., • Coordinating predevelopment work associated with projects including the procurement of architect, consultants, and an estimator/construction manager. Creates overall development budget and timeline., • Assists with the negotiation of construction contracts and architectural contracts., • Reviews architectural plans, construction drawings and performance specifications ; identifies areas for cost savings and works with architects to produce plans that meet clients’ budgets., • Manages relationships with contractor and architect during construction, attends construction meetings, reviews and keeps track of shop drawing submittals, reviews and approves change orders, manages project-related accounting, and works toward resolving construction-related disputes that arise, • Monitors projects against their plan, schedule, and budget. Identifies and anticipates project challenges and facilitates and guides solutions to ensure that the projects are completed as planned. Regularly visit project sites., • Advises clients, architects, and contractors on equitable procurement procedures in support of the economic and racial justice goals of the clients and IFF., • Keeps the client and IFF team members apprised of progress through regular written and verbal communication. Prepares and makes presentations for clients and team members; represents RES at meetings. 7. Participates in department knowledge sharing and training efforts by making presentations, conducting research, and participating on committees in support of department performance goals., 8. Maintains required job knowledge and skills and core professional competencies. Attends and participates in required educational programs and staff meetings., 9. Demonstrates a commitment to equity, diversity, and inclusion. Promotes an environment of empathy and respect, ensures the inclusion of all team members, and will actively engage in EDI events and learning opportunities., 10. Performs other duties as assigned. Requirements Core Responsibilities: 1. Conducts facilities assessments of clients’ existing buildings and potential new buildings to assess major systems, layout, structure and suitability for program purposes. The OR analyzes data collected and provides written and visual recommendations for modifications or improvements., 2. Supports project managers with budgeting of project scenarios for feasibility work., 3. Leads predevelopment work clients including procurement of architect, consultants, and estimator/construction manager. Creates overall development budget and timeline for projects., 4. Coordinates services of architects and engineers and other professionals in connection with the design phase of projects. Ensures that such professionals are providing services according to the project criteria set, and the project schedule and budget., 5. Supports owner in coordination and deployment of assembled funding and financing sources, during preconstruction and construction phases., 6. Coordinates all aspects of owner interests during the construction phase of assigned projects, ensuring that project goals and milestones are met, including: • Soliciting bids from various real estate professionals and vendors for work on projects. Evaluating and making recommendations on bids and negotiating terms of work., • Coordinating predevelopment work associated with projects including the procurement of architect, consultants, and an estimator/construction manager. Creates overall development budget and timeline., • Assists with the negotiation of construction contracts and architectural contracts., • Reviews architectural plans, construction drawings and performance specifications ; identifies areas for cost savings and works with architects to produce plans that meet clients’ budgets., • Manages relationships with contractor and architect during construction, attends construction meetings, reviews and keeps track of shop drawing submittals, reviews and approves change orders, manages project-related accounting, and works toward resolving construction-related disputes that arise, • Monitors projects against their plan, schedule, and budget. Identifies and anticipates project challenges and facilitates and guides solutions to ensure that the projects are completed as planned. Regularly visit project sites., • Advises clients, architects, and contractors on equitable procurement procedures in support of the economic and racial justice goals of the clients and IFF., • Keeps the client and IFF team members apprised of progress through regular written and verbal communication. Prepares and makes presentations for clients and team members; represents RES at meetings. 7. Participates in department knowledge sharing and training efforts by making presentations, conducting research, and participating on committees in support of department performance goals., 8. Maintains required job knowledge and skills and core professional competencies. Attends and participates in required educational programs and staff meetings., 9. Demonstrates a commitment to equity, diversity, and inclusion. Promotes an environment of empathy and respect, ensures the inclusion of all team members, and will actively engage in EDI events and learning opportunities., 10. Performs other duties as assigned. Performance Measures: 1. Successfully completes assigned projects according to goals set for each project and the RES’ policies and practices., 2. Achieves and maintains the highest quality of work product and level of excellence for clients., 3. Demonstrates effective communication, including listening and through written reports and oral presentations., 4. As part of a client-facing consulting position, demonstrates effective thought partnership with all clients., 5. Approaches work with a “growth” mindset, demonstrating a commitment to continuous improvement through effort, learning and persistence., 6. Approaches work with passion, curiosity and inquisitiveness, proactively seeks solutions to identified issues and challenges relating to assigned projects and departmental processes., 7. Prepares timely, accurate and comprehensive analyses and reporting., 8. Cultivates a culture of openness in information sharing. Encourages open communication, cooperation, and the sharing of knowledge., 9. Models personal accountability that promotes ownership and engagement., 10. Builds and maintains effective working relationships with colleagues, clients, peers and team members., 11. Values and supports differences in others, contributing to an inclusive work environment. Demonstrates the ability and willingness to communicate effectively with people of diverse backgrounds and experiences to create a collaborative, collegial, and caring community., 12. Achieves a high level of satisfaction with both internal colleagues and external contacts. Position Qualifications: Education: Bachelor’s Degree required, preferably in architecture, engineering, construction management or similar. Previous Experience: At least two years’ experience in applicable fields required. Additional Requirements: Travel is required. The Owner’s Representative may be required to work throughout IFF’s footprint . Travel to other IFF offices may periodically be required to support the staff working in those markets. The OR will visit and inspect abandoned buildings, vacant lots, and construction project sites. Occasional evening and weekend work may be required. Standard Benefits: • Medical, dental, and vision insurance, • Paid time off, • 401(k) retirement plan with employer contribution, • Life Insurance, • Short and long term disability Work-Life Balance Benefits: • Hybrid workplace, • Summer Fridays Employee Development Benefits: • Professional development stipend, • Mentorship program Miscellaneous: • Wellness programs, • Employee assistance, • Referral Bonuses IFF does not offer the following: • relocation package, • 100% remote, • provide sponsorship to applicants who require or will require a work permit. Check off only some boxes in the requirements listed above. Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every qualification. So, if you're excited about this role, we encourage you to apply. Application Instructions: Please visit the Careers section of our website to apply online. IFF values equity, diversity, and inclusion as part of its mission to strengthen nonprofits and the communities they serve. IFF is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

Job Title: Customer Success Specialist Location: Phoenix, Arizona. USA Reports to: Director Operations, USA About 1Valet 1Valet is a Canadian technology company transforming the way people interact with their buildings. We develop smart building software and integrated hardware solutions that connect property managers, residents, and visitors—creating seamless, secure, and intelligent building experiences. We’re a growing company where every team member plays a pivotal role. Our products are installed in properties across North America, and we’re rapidly expanding. Join us as we shape the future of smart buildings. Position Overview: The Customer Success Specialist (Onboarding) is responsible for ensuring new customers successfully adopt the platform from the moment they sign up. This role focuses on guiding customers through the onboarding journey, helping them understand key features, configuring the platform to meet their needs, and ensuring they achieve early value quickly. The specialist acts as the primary point of contact for new customers during their onboarding phase, providing training, answering questions, and proactively identifying potential challenges. By building strong relationships and ensuring a smooth onboarding experience, this role helps drive customer satisfaction, product adoption, and long-term retention. Customer Success Specialists collaborate closely with Sales, Product, and Support teams to ensure customer expectations are aligned and that feedback from onboarding is shared to continuously improve the customer experience. Responsibilities: Guide new customers through the onboarding process from kickoff to successful platform adoption. Conduct onboarding calls, product walkthroughs, and training sessions Help customers become proficient in configuring the platform based on their goals and use cases. Act as the primary contact for onboarding-related questions and support. Track onboarding progress and customer engagement in CRM or customer success tools. Identify potential risks to successful adoption and proactively address them Collect customer feedback and share insights with Product and Customer Success leadership. Collaborate with Sales for smooth handoffs and accurate expectation setting Create or maintain onboarding documentation, guides, and training resources Manage a book of pre-existing 1VALET clients, facilitating any upselling, renewals, and cross-selling. Build sustainable relationships and trust with customer accounts through open and interactive communication. Align customer experience strategies with marketing initiatives, ensure customers are always informed about new product features and functionalities. Core Skills: Strong communication and presentation skills Ability to simplify complex software for non-technical users Customer-focused problem solving Organization and project management for managing multiple onboarding timelines Familiarity with SaaS platforms, CRM tools, and customer success workflows Qualifications: Degree or diploma in Business Administration, marketing, sales, computer science, or any other relevant area of study. 3+ years of experience in a Customer Success or Account Management role Experience as a property manager or in a software company operating on a related field (property technology, access control or security) Familiarity with Google Suite (Docs, Sheets, Slides) and CX/CRM software What we offer: A culture of ownership and autonomy - you will thrive if you are a self-starter and enjoy a fast-paced environment Work with an incredible product - there is true belief across our team that we have the best product on the market Trust and flexibility - work from home and flexible schedules. We care about your performance, not your hours. We trust you to manage your time in a way that works best for you. Competitive compensation structure and 100% employer-paid benefits Extra perks: employee stock option packages, employer-paid benefits, 10-day holiday office shutdown each December, and support for professional growth. Working With Us: As a proud equal-opportunity employer, we consider all applicants for employment and openly encourage those who identify as members of underrepresented communities to apply to join our growing team. Join us, leave your mark, and let's make something extraordinary,

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. As a Senior Product Manager, you are on a mission to identify and solve our customers’ most perplexing challenges. You develop the vision and strategy for your product while achieving and maintaining alignment from executive stakeholders and your team. You lead your team on the prioritization, discovery, development and launch of solutions that support progress on your strategy and toward your vision. Your relentless focus on measuring impact ensures we continuously deliver value to our customers while expanding our position as the best-in-breed provider in our space. You will report to the Director of Product Management, Order, and can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC. • Proactively seeks opportunities to improve business processes, product development methodologies, and team workflows without explicit direction, demonstrating initiative and a commitment to continuous improvement., • Independently develop and refresh the long-term vision and strategy for your product, ensuring alignment with leadership on strategic objectives., • Identify and present opportunities to invest in and monetize solutions for customer problems, developing coherent business cases to gain cross-functional executive alignment., • Known expert on multiple products, customers, user personas and their respective pain points., • Frequently leverage data analytics and insights to inform decision-making processes and drive product improvements and optimizations, • Develop and foster direct, ongoing relationships with customers to establish unencumbered access to customer insights., • Proactively balance technical and customer-centric priorities to enhance product reliability and long-term sustainability., • Ensure economic viability by managing budget and securing executive approval for major cost increases., • Lead the development and execution of feature launch plans in collaboration with Product Marketing to drive adoption and achieve KPI., • Independently identify and own failures to meet goals and determine the appropriate next steps without requiring management intervention., • Manage, mentor, and support the career growth of Product Managers or Associate Product Managers., • Provide frequent stakeholder updates on product development progress, ensuring regular feedback is sought and addressed to drive continuous improvement., • Bachelor’s Degree or higher from an accredited institution anywhere, or equivalent practical experience., • Minimum of 5 years experience in a software Product Management role., • Experience managing and optimizing ecommerce platforms using data, and experimentation to improve conversion, retention and revenue., • Demonstrated experience leading experiment driven product development, with measurable impact on customer experience and business outcomes., • Proven ability to leverage data to define success metrics, identify growth opportunities, and guide product strategy., • Experienced track record of consistently delivering on your team's product objectives., • Able to collaborate with and influence senior executives, effectively communicating product vision and strategy, and driving alignment on high-impact initiatives., • Strong cross functional leadership with a proven ability to collaborate effectively with Design, Engineering, Product Marketing and Customer Success to deliver aligned outcomes., • Able to present complex ideas clearly and persuasively, navigate organizational dynamics, and build strong relationships at all levels of the organization., • Able to leverage a toolkit of proven strategies and techniques to tackle complex challenges, initiate feature initiatives, and drive accelerated progress., • Lead changes as new information arises, making sound tradeoff decisions to support customer and business needs

The Schoolinks Customer Success Team is continuing to grow as we bring on new customers. We're looking for passionate, customer centric individuals to be the next Customer Success Managers. We are looking for team members to support our smaller school districts across the country. This will involve high levels of using data to drive strategy, project management and organization. Your Responsibilities will include... • Work in a collaborative team to meet onboarding, usage, and renewal targets for your portfolio of districts., • Onboard new districts by leading their project kickoff, data integration, and training sessions., • Assess usage, engagement, and outcome data to determine health and action needed at each of your districts., • Build and maintain director and executive level relationships at each of your districts., • Facilitate renewal process (quote, verbal approval, signature) for your districts., • Provide well-structured customer feedback to our Product Team, collected during the various customer engagements., • Continuously define, document problems and challenges faced by our districts., • Keep account records and notes updated in a CRM such as SalesForce, Gainsight or other CS tools., • 3+ Years Professional Experience, • 1+ years experience in implementation and customer success for a SaaS company (ideally in the K12 or EdTech industry), • Strong ability to multi-task and manage a large book of business, • Experience or Ability to work in a remote environment., • Strong interpersonal skills, • Project management skills (understand task dependencies/sequence and manage of tasks), • Positive attitude - you can stay optimistic in high stress situations, • Proactive, entrepreneurial style, eager to take initiative in a fast-paced, dynamic environment — you know when and how to find the right information when you need it., • Ability to close renewal and multi-thread to discover expansion opportunities., • Technical Abilities: Google Suite (Sheets, Slides, Etc) & Apple/Mac Required SchooLinks is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. • 100% health care coverage for Employee, • 401K with company matching, • Dental & Vision, • Parental Leave, • Subsidized gym membership, • Remote work stipend, • Annual team offsite

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. This position is accountable for the timely & compliant billing of customer orders to patients. When insurance coverage is available, this position is responsible for reviewing patient balances and ensuring accurate billing for services after federal, state and commercial insurance plans have processed their claims. This position will also establish payment arrangements with patients and collect on balances, following KMTS policies and procedures, while minimizing bad debt and continuous improvement of cash flow. This position will work side-by-side with the Director of Collections in improving the overall patient collection process, as well as collaborate with the various customer support teams across the organization to ensure an overall positive customer experience consistent with Kestra core values. ESSENTIAL DUTIES • Ensure patients statements are generating appropriately, reconciling patient balances identified in the revenue cycle management (RCM) system with both the insurance explanation of benefits (EOB) and our statement system., • Supports call center operations by receiving patient inbound calls, assisting patients with any questions or clarifications regarding their billing statement., • Works with the patient to establish payment terms consistent with Kestra policies and procedures, including but not limited to establishing payment plans, assisting the patient in applying for CareCredit or Financial Assistance, and/or negotiating discounts., • Utilize the various RCM systems to assist patients with making credit card and bank account payments, set up payment plans and initiate billing/statement holds., • Research and resolve patient billing concerns, escalating issues as appropriate to leadership., • Identify if specific receivables are to be qualified as refunds, adjustments or write-offs, initiating the appropriate transaction with the RCM system to resolve open accounts receivable (AR)., • Initiate patient outbound calls to drive patient cash collections., • Identify and communicate issues leading to patient complaints to supervisor, enabling continuous process improvement and a positive customer experience., • Review and complete daily /weekly tasks to achieve patient collection goals., • Assist in the development of training materials that will be shared across functions. COMPETENCIES • Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement., • Integrity: Commitment, accountability, and dedication to the highest ethical standards., • Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service., • Action/Results: High energy, decisive planning, timely execution., • Innovation: Generation of new ideas from original thinking., • Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind. Education/Experience Required: • 5 years of experience in the healthcare billing and/or collection environment, • 3 years of experience in healthcare customer service environment, • 1 year in DME/HME environment, • Experience with Bonafide and/or CollectPlus, • Experience with Salesforce Supervisory Responsibilities • None Work ENVIRONMENT • Fast-paced, remote-based role, • Minimal noise volume typical to an office environment, • Extended hours when needed, • Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare. Kestra maintains a drug free workplace and testing is a condition of employment post-offer. PHYSICAL DEMANDS • Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage, • Frequent stationary position, often standing or sitting for prolonged periods of time, • Frequent computer use, • Frequent phone and other business machine use, • Occasional lifting required, up to 25 pounds TRAVEL Pay equity is an important part of Kestra’s Culture. Our compensation ranges are guided by national and local salary surveys and take into consideration experience level and internal equity. Each role is benchmarked based on the job description provided. If your qualifications and/or experience level are outside of the posted position, we encourage you to apply as we are growing fast and roles that are coming soon may not be posted. Salary: Annualized between $66,000 and $76,000. Depending on experience and location. Kestra Medical Technologies is an equal opportunity employer. Kestra Medical Technologies does not discriminate on the basis of race, color, religion, national origin, veteran status, disability, age, sexual orientation, gender identity and/or expression, marital status, or any other characteristic protected by law. We are unable to sponsor or take over sponsorship of employment visas at this time. Applicants must be eligible to work for any employer in the U.S. Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare. Kestra maintains a drug free workplace and testing is a condition of employment.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director (Global Vertical) is a member of the Account Management Team. This is a Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts on our Global Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 20% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough strategic account management plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and upsell opportunities and analyze competitive threats. Meet or exceed quarterly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over that offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Host cadence client calls to nurture and grow account relationship., • Bachelor's Degree or equivalent (MBA optional but preferred), • 7+ years’ proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Familiarity with Staffing, BPO and/or RPO industries helpful, • Work experience in professional account management and sales environment is desirable, • Proficiency with MS Office applications including Word, PowerPoint, and Excel, • Familiarity with reporting tools like Lookr Analytics and PowerBI helpful, • Salesforce use and familiarity in helping track client information helpful, • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • This position requires travel, which includes overnight travel with as much as 20% travel requirements., • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • Ability to navigate large organizations and build strong internal partnershipsWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Full-time Description Job Title: Customer Care Specialist Reports to: Customer Care Director FLSA Status: Non Exempt Travel: Travel requirement 10-15% Job Summary The Customer Care Specialist (CCS) is expected to be knowledgeable in all aspects of the order to cash process. This entails order processing, obtaining scheduling information, coordination of shipments, order expedites and processing of customer inquiries. The CCS will act as a liaison between respective departments to investigate and resolve non product complaints. This position will perform standardized processes, complete ERP (NetSuite-Plex) and supplemental trainings to align with department and company guidelines. Work Location Requirements This role operates on a hybrid schedule and will require periodic onsite attendance. Candidates must reside within commuting distance of our Chesterfield, MO to meet business and operational needs. Essential Duties and Responsibilities • Customer Assistance: Primary point of contact for an assigned geographical section or market specific account base. Provide product or service information relative to Altor’s product portfolio. Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information and assistance regarding products, services, and policies., • Problem Resolution: Handle customer complaints and concerns effectively, aiming for a swift resolution while maintaining a positive customer experience. Escalate issues to appropriate channels when necessary., • Order Processing: Assist customers with placing orders, tracking shipments, and processing returns or replacements. Ensure accuracy and efficiency in order management procedures., • Product Knowledge: Develop a comprehensive understanding of our products or services to effectively address customer questions and concerns. Knowledgeable on product features, pricing, and entire Altor product portfolio., • Customer Relationship Management: Build and maintain strong customer relationships by demonstrating empathy, professionalism, and reliability in every interaction. Customer sites visits may be required to support customer or business requirements., • Documentation and Reporting: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions. Provide regular reports i.e. Open Order Reports, Scorecards, and feedback to management in regard to service level agreements., • Team Collaboration: Collaborate with departments such as Sales, Operations, Scheduling, or Marketing to ensure seamless communication and resolution of customer issues. Contribute to team goals and initiatives. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Requirements/Work Experience • Bachelor’s Degree or equivalent work experience, • 3+ years of experience in customer service; preferably in a manufacturing environment, • Experience with ERP Systems is desired Computer Skills • To perform this job successfully, an individual should have knowledge of Microsoft Suite – Word, Excel, PowerPoint., • Essential requirements include computer literacy; proficiency in office software products, with the ability to create PowerPoint or Excel presentations, and effectively utilize Teams, SharePoint, and Salesforce., • Proficiency in use of ERP systems (Oracle, SAP, NetSuite, etc.) required. Core Values Our core values define how we work and what we expect from every associate. The ideal candidate will consistently demonstrate these values in performing the responsibilities of this role. Each core value represents essential behaviors and competencies aligned with the duties and qualifications of the position. • Accountability – We take full responsibility for our actions and outcomes, ensuring transparency and trust with our stakeholders, customers, associates, and the environment. Competencies: Problem Solving, Decision Making, Planning & Organizing, Resilience, Time Management/Prioritization and Learning Agility, • Innovation – We champion creativity and collaboration, continually striving to deliver groundbreaking solutions that transform our industry and exceed expectations. Competencies: Creativity & Curiosity, Continuous Improvement, Vision & Strategic Thinking, and Collaboration & Teamwork, • Integrity – We uphold the highest ethical standards of honesty, transparency, and ethical behavior in every decision and action, fostering trust at all levels in our organization. Competencies: Honesty, Consistency & Dependability and Commitment to Excellence, • Adaptability – We embrace change agility and resilience, staying flexible and proactive in a constantly evolving world. Competencies: Communication, Results Oriented and Flexibility, • Caring – We prioritize the well-being of our people, communities, and business partners, recognizing that their success and happiness are vital to our own. Competencies: Organizational Savvy, Risk Management, Compliance, Diversity, and Empathy, • Passion – We are driven by a relentless pursuit of excellence, demonstrating determination to succeed while maintaining humility and respect for others. Competencies: Commitment, Persistence & Tenacity, Humility and Respect Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include: close vision. While performing the duties of this Job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is typical of most office environments. The noise level in the work environment is usually low to moderate level. Disclaimer The above statements are intended to describe the general nature and level of work being performed by those assigned to a particular position. This document in no way states or implies that this is as an exhaustive list of all responsibilities, duties, and skills required and personnel may be required to perform duties outside their normal responsibilities from time to time, as needed. The Company reserves the right to change, modify, amend, add to or delete from, any section of this document as it deems, in its judgment, to be proper. MR1

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Director of Customer Success leads a high-performing organization that drives value realization, retention, and expansion across customers. This executive owns the end-to-end post‑sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to vertical specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross-functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Strategy & Leadership • Define and execute the vertical CS strategy, segmented by sub-vertical and customer tier, • Build, scale, and mentor a diverse team of Customer Success Managers and Directors., • Establish a value framework with finance-relevant KPIs, outcome maps, and executive communications (QBRs)., • Ensure successful onboarding and time-to-value with robust project governance for complex, multi-stakeholder programs., • Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives., • Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs., • Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem.Cross-Functional Partnerships, • Partner with Product on voice-of-customer, roadmap validation, beta programs, and finance-grade features (security, reporting, controls)., • Partner with Implementation teams for onboarding, reduce time-to-value, and ensure high-quality project delivery., • Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans., • Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives.Operational Excellence, • Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths., • Bachelor's Degree or equivalent (MBA optional but preferred), • 3+ years of related experience in Account Management, • 2+ Years of organizational leadership experience, • 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high-value accounts), • Ability to manage and lead during times of change and organizational transformation, • Understanding how to work growth businesses in a competitive environment, • Excellent tactical execution skills, • Strong sense of process and the ability to innovate on process tools and conventions, • Ability to craft detailed, well-written communications and proposal, • Maintain a high emphasis on teamwork, collaboration, and process innovation, • Ability to influence others through strong verbal and written communication, • Strategic mindset: self-directed, organized, analytical, and have excellent problem analysis/problem-solving skills, • Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations, • Diligent, resourceful, versatile, and able to multitaskWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $130-150K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Reports To: Director of Product Management Location: Remote US Compensation Range: $230,000 to $250,000 base, plus bonus and equity What We Do: Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting. Join our team as a Staff Product Manager, where you'll have the exciting task of crafting a novel Endpoint Security Posture Management product, beginning with Application Control. This position goes beyond the typical—it's your chance to develop a new offering from the ground up within an esteemed security organization. You'll collaborate directly with the company founders and product leadership, playing a pivotal role in shaping the trajectory of our product and leaving a lasting mark on the company's innovation path. • Responsible for crafting a visionary product roadmap for a new Endpoint Security Posture Management product, initially focusing on Application Control features, and bringing it to market., • Own the strategy and roadmap of the product. You will collaborate closely with company founders, engineering teams, and design teams to execute on the strategy from conception through launch and beyond., • Be the intermediary between our Product/Engineering organization and the rest of the business for the product. You will communicate highly technical concepts into easily understood stories for non-technical audiences. You will also identify and translate non-technical business and customer problems into actionable items to execute., • Collect customer feedback using surveys, interviews, and direct conversations. Assess the feedback to identify patterns and areas for product improvement. Turn customer needs into applicable requirements for new product features., • Lead and drive momentum in cross-functional team meetings to ensure projects stay on track. Foster a collaborative environment and remove obstacles that impede team progress., • Collaborate closely with our Endpoint Detection and Response (EDR), Identity Threat Detection and Response (ITDR), Security Information and Event Management (SIEM), and Platform product teams to identify cross-product opportunities., • 6+ years in product management within the cybersecurity industry, • 3+ years in developing or managing B2B cybersecurity products with an emphasis on application control and/or secure configuration management, • Proven ability to lead cross-functional teams to bring new products to market, • Track record of developing and executing on innovative roadmaps and product strategies, • In-depth knowledge of endpoint security, application control, and/or secure configuration management, • Experience using or building Application Control products, • Prior experience or skills in System Administration, • Demonstrated ability to influence product direction through stakeholder engagement, • Strong written and verbal communication skills with an ability to break down complex concepts into understandable messaging in a variety of formats (e.g., one-pagers, presentations, demonstration videos, etc.), • Strong emotional intelligence and collaboration skills. What We Offer: • 100% remote work environment - since our founding in 2015, • Generous paid time off policy, including vacation, sick time, and paid holidays, • 12 weeks of paid parental leave, • Highly competitive and comprehensive medical, dental, and vision benefits plans, • 401(k) with a 5% contribution regardless of employee contribution, • Life and Disability insurance plans, • Stock options for all full-time employees, • One-time $500 reimbursement for building/upgrading home office, • Annual allowance for education and professional development assistance, • $75 USD/month digital reimbursement, • Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to ___. Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our ___ for more details on our practices and your data privacy rights. #BI-Remote

About Jiko In an era of financial uncertainty, safeguarding corporate cash is more critical than ever. Jiko is designed for unmatched safety, liquidity, and simplicity — combining the innovation of a technology platform with the security of a regulated bank. By reinventing the traditional deposit model, Jiko offers Jiko Pockets—a seamless solution that combines the transactional ease of a bank account with fully automated investments in U.S. Treasury bills. Now, with JikoNet, institutions can securely move funds 24/7 across industries while keeping assets continuously invested and protected. Finance leaders can access Jiko Pockets and JikoNet through Jiko’s online dashboard, secure APIs, and integrations with leading Treasury Management partners. Position Overview Joining Jiko as a Customer Support Associate, you’ll contribute to the growth of a world-class organization that delivers an exceptional customer experience. This team is critical, serving as the first point of contact for clients. This role reports to the Director of Customer Success. We’re looking for a passionate individual who wants to grow with the company. The ideal candidates thrive on working in a fast-paced environment, look for efficiency in everything they do, always set high standards for themselves as well as their teammates, and like to have fun at work! What you will be doing • Deliver an exceptional client and partner experience as the primary day to day point of contact for Jiko clients and partners., • Provide timely, high-quality service and guide clients by evaluating, resolving, or escalating issues, and collaborating on and improving support and operational processes., • Support critical account operations (onboarding, account opening, wire transfers, reporting) by working seamlessly with operations, compliance, success and sales teams., • Ensure customer satisfaction by owning issues through resolution and acting as the consistent voice of the customer within Jiko., • Capture and relay client feedback and feature requests to Product and Engineering to drive customer-centric enhancements., • Maximize client understanding and platform adoption through education, enablement, feature workflow guidance, and by contributing to help content development., • Help the team build and scale by analyzing trends, assisting with reporting, and optimizing our systems and workflows. What experience you should have • 2-3+ years of professional experience, including 2+ years in customer support or similar roles at a financial institution or fintech firm., • Direct experience in support and account operations for institutional/business clients., • Exceptional communication skills and experience engaging sophisticated customers., • Highly diligent, detail-oriented, and process-driven., • Experience with U.S. financial institutions and regulatory environments (FINRA broker-dealer, KYB/KYC, BSA, Reg E, fraud mitigation)., • Located in EST, with flexibility to be part of a 24/7 coverage team. Additional Information Jiko is working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Jiko is a proud equal-opportunity employer. We work hard to evaluate all employees and job applicants consistently and fairly. We provide an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

Scale is looking for a Quality Lead to ensure top-tier data quality across our Generative AI programs. In this role, you will partner directly with Scale's Delivery teams to ensure that the Quality Team's core operation runs smoothly and that only high-quality data is delivered to our customers. You will: • Lead and develop teams of quality control auditors., • Partner with delivery teams to interpret and improve customer requirements., • Oversee day-to-day operations, including workload allocation and reporting insights., • Establish and uphold scalable best practices., • A Bachelor's degree in Computer Science, Engineering, Operations, or a related field., • 2+ years improving operational/technical processes., • Strong analytical and problem-solving skills (particularly in SQL and Google Sheets / Excel) with attention to detail., • Experience building systems and processes, • A hands-on background in product management, software development, or top-tier management consulting., • Master's degree in Computer Science, Engineering, Operations, or a related field., • A hands-on background in quality assurance, • Experience in AI/ML services., • Experience in a fast-growing, less-structured startup environment., • Experience building teams from the ground up. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$109,600—$137,000 USD PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy-led, ___-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Anaplan seeks a Director of Security Trust, and Risk to be located near our NYC office. Your Impact • Develop and execute a modern strategy for governance, risk, and compliance that empowers the company'sgrowthstrategyandambitions., • Upliftour governance, risk management, and assurance activities througha pragmaticimplementation of automation and AI capabilities, championingan "automation first" mindsetthroughout the organization., • Buildan industry-leading and customer-centric Trust programthat leadswithtransparency. Collaborate with Sales, Marketing, and other functions to strengthen the tools, processes, and documentationrequiredtoinstill confidence intheworld'slargest organizations., • Translatecomplexregulatoryand customerrequirements into comprehensive, practical controls that improve the securityandresiliencyof our platform., • Sustain a best-in-class security and compliance posture with regard to key regulatory frameworks, customer requirements, and emerging threat actor tactics. Work closely with GTM to identify and pursue additional security certifications to reinforce Anaplan's strong security posture and unlock revenue opportunities., • Usequantitativeriskframeworkstopragmaticallyimplementa continuous risk management program that integratestightlywith product development and engineering processes., • Partner with engineering and product teams to track risk remediation with transparency and accountability., • Lead external audits with a focus onsimplicity, efficiency, and reuse of evidence., • Work closely with Legal and Sales to review customer contract terms and requirements, ensuring Anaplan can deliver on its commitments in a scalable and cost-effective manner., • Drive ongoing security awareness training and instill a security-conscious mindset throughout Anaplan., • Hands-on experience at an enterprise software/SaaS business operating security trust and compliance programs that map to industry frameworks such as: SSAE18 (SOC1 and SOC2), ISO 27001, SOX 404 ITGCs, NIST CSF, 800-53, FedRAMP, & HITRUST., • Hands-on experience translating framework requirements into practical and testable control objectives., • Hands-on experience operating technology risk management programs, and applying quantitative risk analysis techniques (FAIR) and structured qualitative risk modeling., • Strong understanding of modern public cloud and SaaS-based infrastructure, along with assurance automation and evidence collection using cloud APIs., • Enterprise customer-facing security and trust assurance experience, including stakeholder management., • Auditing experience through scoping, evidence collection, testing, and remediation., • Direct experience building and deploying control automations. We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: • Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.

Aon is looking for a Banking & Capital Markets - Performance & Analytics - Director- New York, NY open to hybrid! Do you have a deep interest in financial markets, specifically Banking, and like to engage with senior stakeholders? Do you enjoy delving into data to find answers and insights? This is an opportunity to work in a small, inclusive and supportive team helping senior stakeholders at financial institutions make strategic decisions! At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. GAUGE is a solution line within Aon's Talent vertical which uses proprietary data to provide Global Banks with financial benchmarking to assess efficiency and performance across their Front Office Businesses and Infrastructure Functions. Insights are consumed by c-suite stakeholders to help them make better decisions around the strategic direction of their organization. Every day is different which keeps it interesting, but key tasks would include: • Presenting detailed analysis to senior stakeholders across the Front Office and Support Functions of bulge bracket Investment Banks to help them understand their largest opportunities to improve performance and efficiency, • Managing and executing delivery of consulting projects, including leading a junior team members across various locations globally, • Business development through growing and building on existing client relationships and improving the product offering to drive long-term revenue growth, • High revenue generating team that provides unique benchmarking insights to clients, • Involved in all aspects of the project lifecycle, from data normalisation to client and project management to presentation of results and insight to senior stakeholders, • Building strong relationships to senior stakeholders at Global Banks, and supporting them with data insights to make strategic decisions, • Opportunity to collaborate and develop networks and understanding of different Aon solution lines, • Opportunity to develop and lead junior team members, • Experience of working in a financial institution or in management consultancy, • Industry awareness and an understanding of the immediate challenges facing Global Banks in the current market environment, • Willingness and ability to grow and develop the existing business, • Ability to deliver client presentations to a senior audience with effective story telling of a range of metrics and insights, • Proactive mindset, willingness to learn on the job, and able to work independently, • Curiosity to question and understand the implications of internal processes/client results, • Excellent communication skills (both verbal and written) and good personal organisation or project management skills, • Strong analytical skills across large data sets Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. The salary range for this position (intended for U.S. applicants) is $160,000 - $175,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at___or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. #LI-KN1 #LI-HYBRID 2569945

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. As we continue to grow as one QuidelOrtho we are seeking a Director of Global Supply Network Excellence. The Quality & Compliance Director is a global people leader within QuidelOrtho' s Global Quality & Compliance (GQ&C) organization. This leader is responsible for developing and leading a team of Quality professionals to ensure the design, implementation, and continuous improvement of Quality systems, processes, and programs that enable QuidelOrtho' s Right to Operate and support business agility, innovation, and growth. This role provides strategic direction and operational oversight across QuidelOrtho' s overall supply network providing leadership for supplier quality and supply chain quality -ensuring alignment with global regulatory requirements (ISO 13485, FDA 21 CFR 820, IVDR, and other applicable standards). The role partners cross-functionally to embed Quality and Compliance principles throughout the product lifecycle, driving harmonization, inspection readiness, and continuous improvement. The role leads the strategy for quality support of end-to-end supply chain. Encompassing distribution, marketing companies and supplier management. The responsibilities span all quality elements associated with the supplier management process including initial partner selection, creation and maintenance of quality agreements, monitoring of overall partner organization quality performance, supplier audit, change management and non-conformance / CAPA oversight. This position includes the oversight of the purchasing control processes. This role also demands identification and execution of continuous improvements to QuidelOrtho' s Supplier Quality Management processes at the global level to meet the current and future needs of the QuidelOrtho business. These improvements will ensure continued compliance with quality system regulations while driving overall efficiencies and improvements in QuidelOrtho' s Supplier Quality Management Processes. These initiatives will demand close collaboration with key stakeholders and business partners across the organization including but not limited to Global Procurement, Global Supply Chain, Operations, R&D, Site Quality, Design Quality, Global Compliance and Regulatory. This leader is also accountable for developing talent, strengthening scientific and compliance capabilities, and fostering a culture of engagement, collaboration, and performance. By integrating technical expertise, data-driven insights, and agile leadership behaviors, the Quality & Compliance Manager/Senior Manager ensures that Quality systems and teams deliver sustainable business and compliance outcomes. This position will be onsite in Rochester, NY or San Diego, CA. * Lead, develop, and inspire a team of Quality professionals to achieve organizational and individual performance objectives. * Establish clear priorities, assign responsibilities, and ensure effective resource allocation to meet business and compliance needs. * Provide technical, regulatory, and operational leadership to ensure Quality systems comply with ISO 13485, FDA 21 CFR 820, IVDR, and other applicable requirements. * Management Responsibility as required by ISO13485/9001 and ensuring specific economic operator roles are fulfilled - for example, importer / distributor / Authorized Representative responsibilities * Drive harmonization and standardization of Quality processes, procedures, and tools across sites and functions to strengthen compliance and efficiency. * Partner with Manufacturing, R&D, Regulatory Affairs, Supply Chain, and other stakeholders to integrate Quality and Compliance principles throughout the product lifecycle. * Promote a culture of continuous improvement by identifying opportunities for simplification, process excellence, and digital enablement within the Quality Management System (QMS). * Ensure the team maintains a state of inspection readiness and supports successful engagement with regulatory agencies, notified bodies, and internal audits. * Monitor Quality performance using metrics and data analytics to identify risks, drive root cause analysis, and implement sustainable improvements. * Coach and mentor emerging Quality leaders and technical experts to build organizational capability and ensure robust succession planning. * Communicate Quality and Compliance strategy, progress, and risk mitigation plans to senior leadership and cross-functional stakeholders. * Manage departmental budget and resources effectively, identifying opportunities to drive cost efficiencies while maintaining compliance and quality standards. * Model QuidelOrtho' s leadership principles by demonstrating collaboration, accountability, inclusion, and service mindset in all interactions. * Person Responsible for Regulatory Compliance (PRRC per EU IVDR (2017/746) on behalf of the wholly-owned legal manufacturers of QuidelOrtho Corporation as defined in the Delegation of Authority (DMS-POL80064) * Article 15(3)(a): Responsible for ensuring that the conformity of the devices is appropriately checked, in accordance with the quality management system under which the devices are manufactured, before a device is released. * Execution of Importer and distributor responsibilities, specially making sure that the devices placed on the market bear the CE marking, are accompanied by the required information and labelled in accordance with the Regulation, and storage and transport conditions are in line with specifications. * Perform other work-related duties as assigned. Required: * Bachelor's degree in Life Sciences, Engineering, or a related technical discipline required.12+ years' experience in Medical Device quality system management * Strong understanding of Quality System regulations and standards, including ISO 13485, FDA 21 CFR 820, and IVDR * Experience/knowledge of Supplier Quality Management Processes, auditing, Change Management, Root Cause Analyses, Corrective/Preventive Actions * Experience/knowledge with distribution processes, logistics and supply chain operations * Proven ability to lead and develop high-performing teams and build future technical and people leaders. * Demonstrated success driving Quality and Compliance initiatives that align with business strategy and regulatory expectations. * Excellent collaboration, influence, and communication skills across functional and organizational boundaries. * Strong analytical and problem-solving skills, with experience using data to drive decision-making and improvement. * Experience leading in a matrixed, global organization and managing competing priorities effectively. * Commitment to scientific integrity, compliance excellence, and continuous improvement Preferred: * Desirable certifications include ASQ -CQA, ASQ-CQE, ASQ-SWQE, ASQ-CQM, * Advanced degree (MS, PhD, MBA, or equivalent) in a relevant discipline. * Experience implementing or optimizing global Quality Management Systems (QMS) and digital tools. * Lean Six Sigma, PMP, or similar certification demonstrating process improvement expertise. Internal: Operations, Supply Chain, R&D, Commercial, Regulatory Affairs, and other Quality & Compliance teams globally and regionally External: Suppliers/External Manufacturers: In line with established Quality Agreements ensure partnership with External Partner sites to monitor and improve quality performance The work environment characteristics are representative of a manufacturing, laboratory, or warehouse environment. At QuidelOrtho, our culture is shaped by four core behaviors that guide how we collaborate, make decisions, and support each other and those we serve. The ideal candidate will exhibit these behaviors, as we believe they're essential to how we thrive as a team and achieve meaningful impact: * Thrive Together - Collaborate intentionally, grow as a team * Make It Happen - Focus on priorities, embrace continuous improvement * Commit to Service - Cultivate a service mindset * Embrace Inclusion - Be open and authentic, welcome diverse perspectives Salary range for this position takes into account a wide range of factors including: education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on that facts and circumstances of each case. Salary range for this position is $155,000 to $249,000 and is bonus eligible. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time) and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at ___. #LI-SP1

The Enterprise Account Executive (Financial Services) will report to the Director of Enterprise GTM and own revenue growth across a portfolio of Scale AI's most strategic financial services customers and prospects. This role is focused on selling complex, agentic AI solutions -autonomous workflows powered by LLMs and human-in-the-loop systems - into large banks, insurers, asset managers, and fintechs. You will operate as a strategic partner to senior executives across the business, technology, and risk organizations - helping them reimagine core workflows (e.g., underwriting, fraud detection, KYC, claims, research, and operations) through AI agents. This is a highly consultative, technical enterprise sales role requiring deep domain fluency, executive presence, and the ability to navigate regulatory, security, and multi-stakeholder complexity. You will own the full customer lifecycle - from origination through close, deployment, and expansion - while acting as the quarterback across Solutions Engineering, Product, Research, and Delivery teams to land and scale high-impact AI programs. • Own and expand relationships with the largest financial services institutions (banks, insurers, capital markets, fintech), focusing on high-impact, multi-year AI transformations, • Sell agentic AI solutions by mapping Scale's capabilities to mission-critical workflows (e.g., underwriting, fraud, compliance, customer ops, investment research), • Build trusted relationships with executive stakeholders (CIO, CTO, Chief Data/AI Officer, Heads of Risk/Operations/Lines of Business) and guide enterprise AI strategy, • Develop and execute multi-threaded account plans that drive net-new revenue, expansion, and long-term platform adoption, • Lead complex deal cycles, including business case development, ROI modeling, and mutual close plans across new business, renewals, and expansions, • Partner deeply with Solutions Engineering to shape and land technically credible pilots, POVs, and production deployments, • Navigate regulatory, security, and procurement processes unique to financial services environments, • Act as the voice of the customer internally-informing product roadmap, agent design, and vertical-specific solutions, • Maintain a strong command of pipeline, forecasting, and deal hygiene using Salesforce, Clari, and related tools, • Operate with urgency and precision in a fast-paced, highly cross-functional environment, • 8-12+ years of enterprise sales experience, with significant focus on financial services (banking, insurance, capital markets, or fintech), • Proven track record of closing and expanding large, complex, multi-million dollar enterprise deals within highly regulated environments, • Experience selling AI/ML, data platforms, or workflow automation technologies, with the ability to position agentic / LLM-driven solutions at a business and technical level, • Deep understanding of financial services workflows (e.g., underwriting, claims, fraud, KYC/AML, research, operations) and how technology transforms them, • Demonstrated success engaging and influencing executive stakeholders, including building and delivering compelling business cases and ROI narratives, • Strong command of enterprise sales methodology, including account planning, multi-threading, and disciplined forecasting, • Ability to navigate ambiguity, long sales cycles, and complex stakeholder landscapes with high ownership and resilience, • Excellent communication and storytelling skills across both technical and non-technical audiences, • High level of business acumen, technical curiosity, and a consultative, customer-first mindset, • Experience selling agentic AI, LLM platforms, or automation solutions into financial services, • Background working with or alongside risk, compliance, or data organizations within large enterprises, • Familiarity with regulatory considerations (e.g., model risk management, auditability, data privacy) in AI deployments About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Role Summary Lead a high-stakes team of Product Managers responsible for successful delivery and integration of Scale products into complex customer environments. Own the feedback loop that converts bespoke field wins into scalable, repeatable product strategy, partnering deeply with Sales/GTM and EPD (Eng/Product/Design). Core Responsibilities • Hire, mentor, and deploy PMs across strategic accounts (e.g., Fortune 100, government)., • Identify patterns across deployments; decide which bespoke solutions should move from custom to core product., • Primary product partner to Sales/GTM leadership to align roadmap with market demand., • Provide strategic + technical oversight to unblock high-priority deployments in "red zones.", • 10+ years of product leadership, including 4+ years managing Product Management teams., • Experience in forward-deployed models or top-tier technical consulting / implementation., • High technical IQ: comfort with APIs, data pipelines, SQL; understands how data quality affects model performance. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Job details About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Exciting Opportunity at MSK:Principal Product Manager, AI Solutions Within the broader Digital Informatics and Technology Solutions (DigITs) organization, the Product Management team oversees product strategy, execution, and adoption for large scale digital solutions that support MSK employees, clinicians, researchers, and health consumers. We empower our clinicians and patients with digital tools that support the bestoutcomesand we support our researchers in their efforts to forgenew territoryin precision oncology. We arehiring fora Principal Product Manager, AI Solutions. We are looking for a candidate with a passion for enabling data-driven organizations at scale with a proventrack recorddelivering data solutions in the AI/ML domain. This individual willbe responsible forleading the entire lifecycle of AI-driven products, from conception and strategic planning to execution, launch, and optimization, as driven by needs from across the MSK organization.This role requires a unique blend of product management fundamentals with deep knowledge of AI technologies, data, and machine learning models. Role Overview * Partner with business leaders to align AI product strategy with enterpriseobjectives, building shared vision, prioritization alignment, and actionable roadmaps. * Own the AI product lifecycle from ideation and validation through delivery, launch, adoption, and continuous improvement. * Translate strategic priorities into clear use cases, feature requirements, and executable delivery plans. * Establish measurable frameworks to evaluate business value, model performance, and product impact beyond traditional metrics. * Serve as the connective layer across data science, engineering, design, and business stakeholders to drive clarity and momentum. * Collaborate with AI engineers and data scientists to define requirements,validatefeasibility, andoptimizesolution design. * Guidetrade-off decisions across scope, timeline, and investment whilemaintainingdelivery accountability. * Partner with engineering teams to design scalable data pipelines and support model evaluation and operational readiness. * Ensure responsible and ethical AI usage aligned with organizational governance standards and best practices. Key Qualifications * 7+ years of product management experience in data-driven or technology-enabled product environments. * Hands-on experience with Generative AI, large language models, and conversational AI platforms. * Strong working knowledge of machine learning concepts, data science practices, and AI development lifecycles. * Demonstrated experience defining success metrics and evaluating model and product performance. * Experienceoperatingwithin healthcare or similarly regulated environments preferred. Core Skills * Strategic thinking combined with strong execution discipline anddeliveryownership. * Exceptional collaboration, influence, and stakeholder alignment capabilities. * Ability to translate complex technical concepts into clear business outcomes and decisions. * Strong organizational skills with a results-driven, action-oriented mindset. Additional Information: * Schedule: Hybrid; Tuesday-Wednesday on site * Location: 633 Third Avenue, New York, NY * Reporting to:Senior Director, Product Management Helpful Links: Pay Range: $149,200.00 - $246,300.00 FSLA Status: Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Summary of Job Support the Director, Client Planning & Analytics in delivering high-quality reporting, insights, and strategic planning for EmblemHealth's largest and most complex account: the City of New York. Focus on data preparation, dashboard development, and insight synthesis, while also contributing to client-facing deliverables for monthly City meetings. Partner with Finance, Analytics, Network, Medical Management, and Product teams to ensure accurate, actionable information that drives operational excellence and strategic growth. Colllaborate with key stakeholders within the City of New York account, including AVP of Product & Performance and AVP of Client Engagement. Responsibilities • Develop, build and maintain dashboards, scorecards, and reporting packages for internal and external stakeholders. Ensure data integrity and consistency across sources., • Prepare performance summaries and visualizations for monthly City of NY meetings; support Director in client-facing presentations., • Support the Director in being an analytical advisor to CNY AVPs, ensuring alignment between data insights and business objectives across product strategy, client engagement, and partnership governance., • Translate complex data into clear recommendations for AVPs, supporting portfolio planning, performance improvement, and monthly City of New York meetings., • Collaborate with Finance, Network, and Medical Management to gather data inputs and validate accuracy., • Bachelor's degree in business, analytics, data science, or related field (Required), • 5 - 8+ years of experience in healthcare analytics, reporting, or strategy (Required), • Proficiency in Power BI/Tableau, and SQL or similar tools (Required), • Strong attention to detail and ability to synthesize complex data into clear insights (Required), • Proficiency with MS Office - Word, advanced Excel, PowerPoint, Outlook, Teams, SharePoint, etc. (Required), • Strong communication skills (verbal, written, presentation, interpersonal) with all types/levels of audiences (Required), • Experience supporting client-facing deliverables and presentations (Preferred), • Familiarity with healthcare payer operations and public sector accounts (Preferred, • Requisition ID: 1000002900, • Hiring Range: $77,760-$149,040

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. The Leader, Alzheimer is responsible for understanding the strategic alignment between marketing and sales leaders and implementing training of strategies to enable field facing teams to execute strategies and tactics. The role will include oversight of recruiting, retaining, and developing the product and field training team, leading in a matrix organization, conducting effective needs analyses to identify and develop training needs and to measure and communicate the impact of training solutions broadly across the organization. A key function of this role is to gain insights from the field facing team and communicate these insights back to internal partners to impact strategy and overall Eisai organizational goals for the assigned business group. The Leader in this role will have frequent and direct communication with the Leader, CT&D to ensure that team initiatives, development and priorities are communicated regularly and aligned within the broader CT&D organization. Effective execution in this role will have a measurable impact on the organization by enhancing the capabilities of the Sales Team through initial product training, advanced product training, improved selling skills, disease state knowledge, clinical and business acumen application of the sales model and adhoc support. Additionally, enhancing, and elevating sales results and the capabilities of the Sales Force through the leadership of the field training managers and their effectiveness via field rides and coaching. A key function of this role is fostering an environment for growth and developing team members to perform effectively in their roles. He/she is responsible as the lead product point-person and training subject matter expert with the commercial brand teams and coordinates brand/customer training strategies and needs. Serves as training liaison for training and sales and is responsible for managing training communications between sales training teams, and the field sales forces. The leader is responsible for leading and developing a team of training professionals and holds ownership and decision-making responsibilities over the final scope of work for significant contracts with external vendors as well as responsibility for monitoring and managing vendor quality and execution. This role also provides oversight to field-based training managers to ensure maximum effectiveness of field resources. He/she assumes a leadership role within the Commercial Training team, mentoring colleagues and assisting the Director of Commercial Training on special projects and initiatives. Essential Functions • Develop Talent and Build Organizational Capability: Provide coaching and development for direct and in-direct reports. Drive continuous improvement through process discipline and innovation., • Align with strategic vision of key stakeholders to lead execution of team: Develop collaborative partnerships with key stakeholders in sales and marketing, gain a working understanding of vison, strategy and needs and lead team to facilitate training solutions that enable team to fill needs., • Oversee Development and Delivery of Training Programs: Responsible for the overall creation and delivery of customized training solutions for an evolving marketplace. This includes oversight of content development and implementation of all commercial training programs as well as evaluation of training outcomes (effectiveness and quality) for continuous improvement. Define, monitor, and report on training success metrics, demonstrating performance improvements and ROI impacts., • Needs Analysis: Partner with Commercial Executives and other stakeholders to determine their strategic business drivers, current and future business objectives. Conduct needs assessment activities to proactively identify performance gaps and recommend training and non-training solutions in order to ensure maximum effectiveness of the commercial field teams., • Project Management in a Matrixed Organization: Manage multiple projects simultaneously and complete projects on time with the ability to influence others and accomplish goals within a matrixed environment. Partner with cross functional teams including the heads of Oncology, Neurology, and Commercial Services/Value and Market Access. Aligning training with Compliance, Legal, Regulatory, Medical, Sales and Brand will be a critical factor., • Fiduciary Responsibility: Develop a budget that supports planned efforts and meet planned budgeted each quarter while tracking projected spend in a compliant and timely manner. Requirements • Minimum of a Bachelor's degree, preferable in a life science field or adult learning., • 10+ years of pharmaceutical/biotech industry experience; preferable a proven track record of successful sales performance or marketing experience., • 4+ years training or teaching-related experience, including knowledge of adult learning principles and experience with distance learning and learning management system., • 2+ years of people management experience for both home office and in-field personnel., • Required experience in buy & bill market and working within /supporting a team in a matrix environment inclusive of reimbursement support, • Preferred experience will include biologics, diagnostics, market shaping, Alzheimer and/or rare disease, • Strong understanding of adult learning principles, including virtual training design and delivery., • Excellent written and verbal communication skills., • Demonstrated leadership ability within the Commercial Training team., • Strong interpersonal and collaboration skills to interface effectively with various cross-functional groups., • Strong platform style - ability to make large group presentations at regional and national meetings., • Strong project management skills such as scheduling, planning, and prioritizing several diverse activities, initiatives, and projects from different individuals, groups, or departments., • Must have demonstrated the development of new and creative solutions to a variety of challenging problems., • Proficiency in MS Office Suite (Word, Excel, PowerPoint, Teams) Adobe Acrobat., • Must possess the skills and ability to assimilate information to create workshop designs., • Neurology experience required., • Travel up to 35% of the time.Bachelor's degree (Master's preferred) and 10+ years of relevant experience. Experience in Life Sciences industry preferred. Skills:Communication & Cross-functional Influence, Critical Thinking & Business Agility, Field Training Skills, Industry/ Regulatory Knowledge, Mentoring/ People Development, Product Training Skills, Sales Training & Facilitation Eisai Salary Transparency Language: The annual base salary range for the Leader, Field and Sales Training, Alzheimer's Disease is from :$201,800-$264,800 Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan & Eisai Inc. Long Term Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit ___. Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information:

Thank you for considering Progyny! We're seeking a strategic and hands-on Director of Lifecycle Marketing to drive member engagement from the moment someone starts enrollment through their ongoing use of the benefit. In this role, you'll own the campaigns and programs that convert interest into enrollment, guide new members through activation, and sustain engagement over time. You'll combine data, empathy, and creative storytelling to design multi-channel experiences that help members understand, trust, and use their benefit. This is an ideal role for a marketer who thrives in a B2B2C environment, enjoys blending performance rigor with emotional insight, and wants to make a real impact in healthcare. What you'll do... Drive conversion from interest to enrollment completion: * Develop and execute targeted retargeting and nurture campaigns that move members from starting enrollment to completion. * Partner with analytics and marketing operations to define conversion triggers and build automated journeys across email, SMS, and push. * Test and optimize messaging, timing, and creative to reduce drop-off and improve conversion rates across employer populations. Lead post-enrollment lifecycle strategy: * Own the member journey from enrollment confirmation through activation, engagement, and progression. * Develop multi-channel lifecycle programs (email, SMS, push) that educate members, drive first use, and sustain participation. * Segment audiences by personas, utilization, and engagement level to deliver personalized experiences that resonate. Analyze, optimize, and collaborate: * Define lifecycle KPIs-conversion, activation, engagement, repeat utilization-and report on campaign performance. * Partner closely with the product, legal, and analytics teams to align on messaging, triggers, and compliance requirements. * Use insights from member behavior and feedback to continuously refine content, creative, and targeting strategies. About you... * 8+ years of experience in lifecycle, CRM, or retention marketing, ideally within healthcare, benefits, or digital health. * Proven track record improving conversion and engagement metrics through data-driven, automated lifecycle campaigns. * Hands-on experience with lifecycle marketing tools (e.g., Braze, Iterable, HubSpot, Salesforce Marketing Cloud) and analytics platforms (e.g., Looker, Tableau, GA4). * Strong understanding of B2B2C marketing dynamics and compliance requirements (HIPAA, CAN-SPAM). * Excellent project management, collaboration, and communication skills. * Passion for helping people make informed, confident choices about their healthcare. Nice to have... * Experience building enrollment or conversion journeys in a regulated environment. * Familiarity with healthcare engagement funnels (benefit awareness enrollment appointment ongoing use). * Background in A/B testing, journey optimization, and behavioral marketing. * Copywriting or content experience translating complex health topics into clear, motivating messages. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $120,000 - $135,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-EH1