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Job Description Salary: $23 - $24 / hour What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job Summary The Guest Service Ambassador (GSA) is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives and staff members at all times. Located at the Front Desk, the GSA will be the first point of contact for visitors to the area, making them feel comfortable, directing them to their appointments and meetings and assisting them during their visit. Work Schedule will include evenings and weekends as necessary Key Responsibilities: • Provide high-level internal and external customer support, • Greet employees and visitors, welcome visitors with a smile and maintaining eye contact through the entire interaction., • Assist in making space reservations using an online tool and escorting guests throughout the office, • Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest, • Coordinate luggage drop-off and pick-up, • Manage the access badge process for employees and visitors according to client standards, • Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen, • Provide general travel support (arranging for transportation, providing directions, etc.), • Coordinate and arrange basic office equipment repairs and maintenance, • Carry out instructions for security, fire, health and safety guidelines, • Provide first-line support for basic office technology, • General administrative support, • Interface with vendors to provide seamless customer support, • Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications., • Maintain a strong awareness of business activity and communicate all updates with your team members., • Communicate and interact effectively with all other departments., • Conduct opening and closing walkthroughs when business requires Preferred Qualifications: • A genuine sense of hospitality, with a commitment to delivering the Platinum Service(R) Standard in all aspects of the GSA job., • The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment., • Excellent listening and oral communication skills., • Basic computer skills and knowledge of office technology / equipment., • Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details., • A consistently professional approach, with a mindset to take ownership and responsibility within and outside one's job domain., • Two to three years' experience in a client service / reception position within a hospitality or corporate environment. Apply to Flik today! Flik is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Associates at Flik Hospitality are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1438882 Flik Hospitality Group JEANNE M LANE [[req_classification]]

Job Description Salary: $29 - $31.25 / hour What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job Summary Embark on a journey of hospitality excellence as a valued member of our team, dedicated to crafting extraordinary experiences for our cherished members. Join us in creating moments of unparalleled warmth and hospitality, where every detail is thoughtfully orchestrated to exceed the expectations of our discerning members. Key Responsibilities: • Welcome Morgan Stanley clients and their guests with genuine warmth, • Provide a prompt and courteous welcome to all guests upon their arrival, • Recognizing and welcoming VIP guests using service excellence standards, • Providing smooth and efficient check in experience for groups, guests and visiting MS employees, • Leverage prepared Corporate Services FAQ’s regarding our renovation works underway, general building and Time Square surrounding area information, • Easily adapt to technical program for entering visitors into system to create visitors passes, • Review visitors and group lists daily, to adjust as required to ensure accuracy and prepare for arrivals, • Escort guests to their destination as required, • Handle all in person, phone and email communications with professionalism, • Anticipate and address inquiries with grace and efficiency, responding to a myriad of requests with unwavering attention to detail, exceeding expectations, • Ensure that First Class Guest/Client service levels are maintained during peak & off peak periods of the day, • Be familiar with local attractions and points of interest in and around New York City, maintaining phone numbers and contacts as required, • Lobby Desk must be in pristine condition at all times; work effectively with fellow colleagues to maintain a clean and professional workspace, • Safeguard the well-being of our members and staff by diligently adhering to security, fire, health, and safety protocols, fostering an environment of trust and security., • Embrace additional responsibilities with enthusiasm and dedication, demonstrating unwavering commitment to our shared mission of hospitality excellence., • Responsible for all general Lobby duties as required Preferred Qualifications: • Must have the ability to stand for at least 4 hours or more as required and willing to stand outside in varying outdoor weather conditions., • Associates must portray an extremely positive and professional image; creating a five-star impression on a daily basis is a must, • Previous Corporate/Hotel Hospitality experience in rooms division and/or guest services, • Strong organizational and technical skills with ability to prioritize and multi-task in a fast-paced environment, • Excellent listening and oral communication skills., • Basic computer skills and knowledge of office technology / equipment., • Punctual, dependable and dedicated to achieving operational excellence, • Discreet, ethical and committed to maintaining a high degree of confidentiality., • 3-5 years experience in a client service / front of the house position within a hospitality or corporate environment., • Flexibility adapting to additional responsibilities - multi-tasking with MS Conference Center operations NOTICE: The Guest Relations Officer operates five days a week Monday through to Friday. This will include some overtime, when required to support client events or other operational needs. Upon employment, all employees are required to fully comply with Compass rules and regulations for the safe and efficient operation of the reception services. Employees who do not follow these rules and regulations will be subject to disciplinary action, up to and including termination of employment. Apply to Flik today! Flik is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Associates at Flik Hospitality are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1455789 Flik Hospitality Group JEANNE M LANE [[req_classification]]