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Carnegie Hill New York (CHI) – New York, NY Part-Time & Full-Time | In-Person | Flexible Schedule | Trauma-Informed Care 🏥 About Us Carnegie Hill New York (CHI) is a respected outpatient treatment provider located in Manhattan. We deliver trauma-informed, harm reduction-based care to individuals with substance use disorders. Our services include: • OTP (Opioid Treatment Program), • CDOP (Chemical Dependency Outpatient Program) We support patients recovering from opioids, alcohol, cannabis, stimulants, and other substances. At CHI, we foster dignity, compassion, and evidence-based care. We are currently hiring dedicated part-time and full-time counselors to join our collaborative, mission-driven team. 📝 Job Responsibilities • Provide in-person individual and group counseling to clients, • Facilitate therapy groups focused on relapse prevention, trauma support, coping skills, and wellness, • Complete biopsychosocial assessments and develop person-centered treatment plans, • Support both harm reduction and abstinence-based recovery goals, • Maintain documentation in the electronic health record (EHR) according to OASAS standards, • Collaborate closely with prescribers, nurses, peer specialists, and administrators, • Participate in supervision, team meetings, and ongoing professional development ✅ Qualifications • Required: Active NYS credential – CASAC-P, CASAC-T, CASAC, LMSW, LMHC, or LCSW, • Bachelor’s degree holders from accredited colleges are encouraged to apply, • CHI will assist eligible applicants in acquiring CASAC-P certification prior to or during onboarding process, • Experience or interest in treating both opioid and non-opioid substance use disorders (alcohol, cannabis, etc.), • Familiarity with harm reduction and trauma-informed care principles, • Strong interpersonal, documentation, and organizational skills, • Bilingual (Spanish/English) is a plus, • 1–2 years of relevant experience is a plus but not required; we strongly encourage all applicants to apply regardless of experience ⏰ Schedule • Part-time and full-time roles available, • Opioid Treatment Program (OTP) Clinic hours: Monday–Friday, 6:30 AM – 2:30 PM; Saturday 9 AM – 11 AM, • Chemical Dependency (CDOP) Clinic hours: Monday–Friday, 9:00 AM – 5:00 PM; Saturday – by appointment, • Flexible scheduling—morning shifts especially welcome, • All work starts in-person, face-to-face counseling, with potential for hybrid work later 📍 Location: 116 East 92nd Street, Manhattan, NY (Upper East Side) • Easily accessible via subway and public transit (near 4,5,6, and Q trains) 💲 Compensation • Competitive fee-for-service rates (based on license and experience), • Compensation details discussed during interview or by phone with CEO, • Clinical supervision and CEU support provided, • Inclusive, trauma-informed team environment, • Career development and potential transition to full-time employment 🤝 Join Our Team Carnegie Hill New York is an equal opportunity employer committed to equity, diversity, and inclusion. We welcome applications from individuals of all backgrounds and lived experiences.

As the Customer Service Specialist, you will take on a dual-position role that combines administrative support with customer service responsibilities. In this role, you will be responsible for delivering excellent customer service both over the phone and in person while maintaining a positive attitude and demonstrating a strong work ethic. This dual position requires a self-motivated individual who is eager to take on additional responsibilities, capable of managing multiple duties effectively, and able to support staff across various tasks with professionalism and efficiency. We are currently seeking qualified candidates for this position. Please note that, at this time, we are only considering applications from local candidates. Relocation assistance is not available for this role. Candidates must reside within a commutable distance to Union City New Jersey to be eligible for consideration. Thank you for your understanding, and we look forward to reviewing applications from talented individuals in our local area. I'm interested! What will I get to do in this position? Serve as the first point of contact for customers via phone, email, and in-person. Resolve customer inquiries and complaints promptly and professionally. Maintain customer accounts, update records, and process orders or returns. Collaborate with internal departments to address customer needs and ensure satisfaction. Prepare correspondence, reports, and other documents as needed. Maintain organized filing systems (physical and electronic). Support team members with ads administrative tasks Work week will be Monday - Friday and some weekends if asked Requirements Encore will only onboard those authorized to work in the United States, pass background check ,drug test Compensation will be discussed during interview