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Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a pager at all times. Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis. Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival. Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings for room attendants and housemen. Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Guest Services. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Front Desk Receptionist Primary responsibility is to greet staff, clients, and guests with a positive and friendly face upon their arrival Individual should demonstrate a hospitable nature, while still being able to set clear boundaries Receptionist will ensure all guests are properly checked in before entering the facility This position reports to Human Resource Associate and, secondarily, Director of Finance Support clients arrival and dismissal- greet customers in the lobby. Record keeping of clients attendance and support record keeping of customers info; such as contact list and emergency contact management Answer and direct all phone calls on the main line Assist the Office Support Manager with inventory and ordering of student, staff lounge and cleaning supplies Maintain a clean and organized front area Assist administration with scheduling appointments as needed Ability to move or left packages/deliveries up to 30 pounds Job description Primary responsibility is to greet staff, clients and guests with a positive and friendly face upon their arrival. Individual should demonstrate a hospitable nature, while still being able to set clear boundaries. Receptionist will ensure all guests are properly checked in before entering the facility. This position reports to Human Resource Management Responsibilities: Support customer arrival and dismissal- greet customers in the lobby, upon arrival each morning while taking attendance. Ensure clients are probably dismissed at the end of each school day. Record keeping of clients attendance and support record keeping of members info; such as contact list and emergency contact list Answer and direct all phone calls on the main line Assist the Office Support Manager with inventory and ordering of members , staff lounge and cleaning supplies Maintain a clean and organized front area Assist administration with scheduling appointments as needed High School Diploma or higher Willingness to learn and accept feedback
Bilingual English and Spanish is required for both In Home Respite and Community Habilitation Direct Support Professionals. Summary/objective: In Home Respite Direct Support Professional The Respite Support Worker works in the home to support people with moderate to very high support needs. The Support Worker provides direct care and support to people with disabilities in a variety of areas (ADL, meal preparation, light household cleaning, community inclusion, etc.). This may include persons of all ages with developmental disabilities who qualify for Services. Care taking may include providing meaningful interaction and activity for the client and providing protective supervision and/or respite for the family. Job duties/functions: 1. Undertaking health care procedures relating to the person’s personal hygiene, and wellbeing, such as toileting, showering and bathing, helping with dressing and grooming, manual handling, eating, nutrition and health. 2. Provide companionship and support during daily activities. 3. Perform various household tasks including cooking, cleaning, shopping and general services. 4. Encouraging and supporting consumer participation in social and community activities. 5. Maintaining consumer privacy and confidentiality at all times. 6. Maintaining a respectful and supportive working relationship with the client and family members. 7. Ensure the safety and rights of consumers is considered and maintained at all times 8. Write accurate progress notes in the consumer’s file following each occasion of support. 9. Maintain a record of hours worked on the time sheet provided. 10. Adhere to the identified safe systems of work and report any accidents, incidents or hazards promptly to your supervisor. 11. Participate in required training as organized by Sinergia. Required Skills and Abilities: • Strong organization and record keeping skills • Excellent communication, both orally and in writing • Proficient computer literacy • Experience working with individuals with intellectual and developmental disabilities • Advocacy skills • Must possess strong interpersonal skills Required Education & Experience: High School Diploma / GED Preferred Job Summary/Objective: Community Habilitation Direct Support Professional: The Community Habilitation Specialist assist individuals with disabilities in their home and in the community. Community Habilitation is focused on giving individuals the personal, social. and vocational support needed to live in their community. Services vary depending on each. individual’s needs and interests. The Community Habilitation Specialist will work independently to provide life-skills training, role modeling, structured routines and specialized assistance as outlined in each participant’s individual habilitation plan. Job duties/functions: 1. Become certified in CPR and Choking Trainings. 2. Participate in the life of the individual in their home to foster a person-centered atmosphere. The goal is to help the individual towards their maximum independence in all areas of daily living. 3. Follow all specified policy and procedures, for managing behaviors and emergencies. 4. Accompany and advocate for individual when in the community. 5. Act as a role model for individual by appropriate behavior and offering assistance as indicated in Individual Service Plans. 6. Report and document all incidents in accordance with agency guidelines and OPWDD. 7. Accurately complete daily notes at the end of every session. 8. Research and provide assistance in choosing and participating in a variety of meaningful recreational, vocational, and daily living skills. 9. Ensure that the safety and rights of individuals are maintained at all times Required Skills and Abilities: • Good oral and written communication skills • Good interpersonal skills necessary to interact effectively with coworkers, employees, residents and their families • Good organizational and teaching skills • Proficiency in the use of a personal computer and appropriate software • Ability to operate wheelchairs and adaptive equipment utilized by persons served • Must maintain confidentiality of the records of the persons served according to HIPPA regulation • Ability to analyze problems and determine corrective measures Required Education & Experience: High school/ GED diploma
Full Job Description JOB SUMMARY: Under the supervision of the Dentist, the Dental Assistant performs a wide variety of patient care and office duties, working chair-side as dentists examine and treat patients. Makes patients as comfortable as possible in the dental chair preparing them for treatment. Monday - Thursday Hours and Saturdays TASKS: 1. Set up instrument trays, prepares materials; 2. Escort patient into dental examination room; 3. Preparing the patient for treatment by seating patient, obtaining records and applying protective garb; 4. Takes and records medical and dental histories and vital signs of patients; 5. Preparing instruments, materials to be used; 6. Take digital dental x-rays; 7. Assists during dental procedures by handing instruments and other supplies, suctioning, irrigating, etc. as instructed by the Dentist; 8. Assists dentist in management of medical and dental emergencies; 9. Decontaminate, scrubbing, packaging, and sterilizing all instruments; 10. Take alginate impressions and pouring models 11. Instruct patients in oral hygiene and plaque control programs; 12. Provide postoperative instructions prescribed by the Dentist; 13. Clean patient area of dental treatment room, removing instruments and supplies, discard disposable supplies and instruments, and ensuring that the room is ready for the next patient; 14. Perform autoclave cleaning and testing; 15. Ensures that patient records are kept confidential consistent with the Health Center policies and procedures and HIPAA standards; monitors HIPAA compliance within the work environment; MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: High School diploma or GED, plus prior experience in a dental office or health care setting. Job Type: Full-time Pay: TBD Job Type: Full-time Pay: $17.00 - $25.00 per hour Expected hours: 40 per week Schedule: 10 hour shift Every weekend Monday to Friday Weekends as needed Work Location: In person
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. Responsibilities: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Requirements and skills: Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school diploma
Full Job Description About Jericho Project Jericho Project is a nationally-acclaimed nonprofit ending homelessness at its roots by enabling homeless individuals and families to attain quality housing, employment and mental and physical health services. The 40-year-old nonprofit serves over 2,500 individuals, including 700 veterans, annually. Jericho has been a key partner in New York City’s initiative to end veterans’ homelessness, and is leading bold, innovative strategies to do the same for families and young adults. Our programs touch four cornerstones of a person’s life: housing, employment, wellness and family stability. We create a culture of “moving on” through a foundation of housing and supportive services provided by expert program specialists and case managers. We have over 550 units of supportive housing including 8 residences in the Bronx and Harlem, as well as scatter-site apartments throughout NYC. About the Position Jericho Project is seeking an experienced and responsible individual to join its team as a House Manager. The House Manager reports to the Manager, Building Operations and is responsible for the overall security of the site and assistance with clerical duties. Responsibilities: Ø Secure and maintain the safety of the tenants and the facility. Ø Distribute mail correspondences in the appropriate mail slot. Ø Provide crisis intervention when necessary. Ø Administer Narcan Nasal Spray to residents during a medical emergency. Ø Responsible for reporting and electronically document all incidents on site. Ø Monitor and visually verify that clients are safe by conducting wellness checks in accordance with Directors and Case Manager’s directive and client request(s). Ø Monitor and log client/visitor activity in logbook. Ø Provide support to Loring Place tenants when lockouts occur by providing access to their room. Ø Maintain compliance with fire safety codes. Ø Maintain the residence secure by conducting floor checks at the beginning of every shift. Ø Periodically attend house meetings, case conferences, and staff meetings. Ø Other duties as assigned. Ø This is a Per Diem position. There is no set schedule, hours are assigned according to the needs of the business. Requirements: Ø 1-year customer service experience required. Ø Fire Guard Certification required. (Must obtain within first year of employment) Ø Basic computer skills knowledge required. Ø Ability to communicate clearly and concisely both verbally and in writing. Ø Other duties as assigned. Ø Candidate has at least one years of experience working with individuals in with substance abuse history. Ø An understanding of working with individuals who have experienced homelessness and substance use. Compensation: The salary for this position is $17.50 per hour. Employees are eligible for a merit increase annually. Merit increases are based on the employee’s performance during the prior year. How to Apply: Interested applicants must submit a cover letter and with salary requirements. Human Resources Department Jericho Project Job Code: House Manager 245 W. 29th Street, Suite 902 New York, NY 10001 Jericho Project is an equal opportunity employer that does not discriminate in its hiring practices and, in order to build the strongest possible workforce, actively seeks a diverse applicant. Job Type: Part-time Pay: $17.50 per hour Schedule: 8 hour shift Day shift Evening shift Monday to Friday Morning shift Night shift Overnight shift Weekends as needed Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Required) receptionist: 1 year (Preferred) License/Certification: Fire Guard certification (Preferred) Work Location: In person
Our company, is a comprehensive aviation service company based in Hainan, China. We provide a wide range of services, including General Sales Agent (GSA) and Ground Handling Agent (GHA) services for foreign airlines, aircraft buying, selling, and leasing services, aircraft materials buying, selling, and leasing services, as well as assistance with opening, operating, and settling Chinese routes. We leverage the advantages of Hainan Free Trade Port and offshore settlement policies to offer high- quality services to our customers. With its expertise, industry qualifications, and strategic partnerships, the company is well-equipped to meet the diverse needs of its clients and support their success in the Chinese aviation market. We’re currently in the process of establishing a branch in New York, USA. We are seeking a highly qualified Airlines Marketing Specialist to join our team. Candidate must be competent in both Chinese and English. In addition to outlining the job responsibilities, experience requirements, educational qualifications, and professional requirements, we will also address the legal requirements specific to this position in the United States. Job Responsibilities: - Develop and implement strategic marketing plans to promote the services of our - client airlines. - Conduct market research and analysis to identify target markets, customer - preferences, and industry trends. - Collaborate with internal teams and external partners to create compelling - marketing campaigns, including digital marketing, social media, advertising, and - promotions. - Manage and optimize digital marketing channels, such as websites, social media - platforms, email marketing, and search engine optimization (SEO). - Plan and coordinate participation in industry events, trade shows, and conferences - to enhance brand visibility and generate business leads. - Monitor and analyze marketing campaign performance, generate reports, and - recommend improvements for future initiatives. - Build and maintain strong relationships with airline clients, travel agencies, and - other industry stakeholders. - Stay updated on industry developments, competitor activities, and emerging - marketing trends. Experience Requirements: - Minimum of 3-5 years of experience in airline marketing or a related field, with a - strong understanding of the aviation industry. - Proven track record of developing and executing successful marketing campaigns - and strategies. - Knowledge of digital marketing techniques and platforms, including social media, - content marketing, email marketing, and analytics tools. - Experience in market research, competitive analysis, and customer segmentation. - Excellent communication and presentation skills to effectively convey marketing - messages to diverse audiences. - Strong project management skills with the ability to manage multiple campaigns - simultaneously. Educational Requirements: - Bachelor's degree in Marketing, Business Administration, or a related field is - preferred, but not mandatory. Professional Requirements: - Familiarity with airline industry marketing regulations and best practices. - Proficiency in marketing automation tools, CRM systems, and analytics platforms is - a plus. Legal Requirements for the United States: - Must be legally eligible to work in the United States. - Familiarity with U.S. advertising and marketing regulations, including those - governed by the Federal Trade Commission (FTC) and the Department of - Transportation (DOT). - If you meet the above requirements and possess extensive experience and - knowledge in airline marketing, please submit your resume and relevant documents. We will review applications and contact qualified candidates for further assessment. Thank you for your interest in our company, and we look forward to the opportunity of welcoming you to our New York branch! Please note: This job advertisement is for reference only, and specific details and requirements may be adjusted based on actual circumstances and legal requirements in the United States.
Candidate must be competent in both CHINESE & ENGLISH Job responsibilities To assist in the formulation, revision of rules and regulations, the task of the work order arranged for tracking feedback; responsible for arranging the company's regular meetings and other relevant meetings, do a good job of meeting minutes; daily system supervision, maintenance of the working environment; to assist in the completion of the company's annual meeting, staff activities, market activities; responsible for the company, the receipt and distribution of external documents, registration, delivery, archiving; responsible for the company's office supplies, gifts, warehouses, asset management; responsible for the management of company files; responsible for administrative logistics, security and fire management; responsible for dealing with emergencies; to assist in the completion of the company image publicity, publicity product design and production Responsible for the company's office supplies, gifts, warehouse, asset management; responsible for the management of the company's archives; responsible for administrative logistics, security and fire management; responsible for dealing with emergencies; to assist in the completion of the company's image publicity, publicity product design and production Responsible for the construction and maintenance of the company's computer network. Responsible for establishing, maintaining and updating the company's website to complete other tasks assigned by the leadership. Job Requirements 1.Educational background: Bachelor degree or above; must be proficient in English & Chinese. 2. Work experience: more than two years; 3.Knowledge and skills: official document writing; familiar with the use of OFFICE office software and automation equipment, with basic network knowledge; 4.Personal qualities: excellent verbal and written expression skills, good communication, coordination, implementation capacity, good observation and analysis of timely comprehension of the supervisor's intentions, high efficiency, strong sense of service, patience and meticulousness, responsibility, and awareness of confidentiality; benefits: bonus, meal supplement, transportation subsidies, annual physical examination, holiday benefits.