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Job Description About Us: At Concept Logistics, we’re a people-first logistics company with decades of industry experience and a passion for doing things the right way. Since 1988, we’ve built strong partnerships by delivering smart, customized transportation solutions and supporting the people who make it all happen. We value innovation, integrity, and continuous growth. Join us and be part of a team where your ideas and contributions truly matter. Job Summary: As a Shipper Representative, you will be responsible for managing customer relationships and securing freight opportunities from both new and existing customers. This role leads a team of Carrier Representatives and Load Planners, oversees shipper operations, and serves as the primary escalation point for customer and operational issues. You will work closely with customers to understand their shipping needs while ensuring your team executes shipments efficiently and delivers a high level of service. Benefits and Perks: • Stable work/life balance with consistent hours., • Benefits package that includes medical, dental, and vision insurance and 401(k) with employer contributions., • Paid time off, including major holidays and your birthday., • Incentive opportunities., • Great company culture – team environment, supportive leadership, company events, inclusive atmosphere, and MORE!, • Career growth and advancement opportunities., • Casual dress code. Duties and Responsibilities: • Work directly with customers to discuss shipping needs, transportation options, and pricing to secure and grow freight volume., • Build and maintain strong customer relationships to support long-term partnerships and account growth., • Create and maintain account plans, identify opportunities within customer networks, and ensure accurate load entry and shipment details., • Collaborate with the Sales team on new business acquisition and onboarding of new customers., • Lead, manage, and support a truck load team to ensure efficient freight coverage and execution., • Manage daily workflow within the team to ensure loads are booked, covered, and tracked accurately and on time., • Serve as the escalation point for customer, carrier, and operational issues raised by team members., • Coach, develop, and support team members to promote strong performance, growth, and engagement., • Ensure a positive, productive, and professional team environment., • Work closely with the TL Operations Manager to align team performance with operational goals and service expectations., • Promote an environment that supports diversity and reflects the company brand, • Other duties as necessary or assigned. Note: This list is not intended to be all-inclusive and may be updated as business needs evolve. Qualifications and Skills: • 2+ years of experience in the supply chain/logistics industry is required., • Prior experience leading or supervising a team strongly preferred., • Ability to negotiate, persuade, and motivate others., • Ability to manage multiple tasks and prioritize time sensitive situations in a fast-paced environment., • Excellent problem solving and analytical skills., • Ability to develop and maintain professional working relationships. Salary: $50,000 - $65,000 per year based on experience. With competitive incentive opportunities. Equal Employment Opportunity: Concept Logistics is an equal opportunity employer and is committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, disability, veteran status, or any other protected characteristic.

Job Description Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Do you have a passion for helping people in our community? Apply to be a Psychiatric Rehabilitation Specialist today! What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Psychiatric Rehabilitation Specialist at Horizon, you will…. • Provide ongoing rehabilitation support through outreach calls, telehealth services, and face-to-face interactions, helping individuals identify barriers to recovery, strengthen existing supports, and develop practical skills that promote independence and community integration., • Assist individuals in achieving treatment, wellness, and recovery goals through skill-building interventions, encouraging engagement in behavioral health services, healthy lifestyle practices, self-advocacy, and other activities that support long-term success and overall well-being., • Serve as a key member of the Open Access team, engaging individuals at the point of entry into services, conducting initial needs assessments, and helping ensure timely connection to appropriate clinical, rehabilitation, and community-based supports., • Assist individuals in identifying and achieving educational goals, including exploring educational opportunities, facilitating referrals to training programs, colleges, GED services, and other learning resources, while providing ongoing encouragement and follow-up support., • Support individuals in exploring and achieving vocational and employment goals, providing guidance with career planning, resume development, interview preparation, and job readiness skills while connecting them to vocational rehabilitation services, workforce development programs, and meaningful employment opportunities within the community., • Coordinate community linkages and monitor progress, maintaining regular follow-up with individuals and service providers to ensure successful engagement with educational, vocational, and supportive services and to address barriers as they arise., • Participate actively in multidisciplinary case conferences and treatment team meetings, collaborating with providers, care managers, and community partners to develop person-centered plans that support recovery, independence, and overall well-being. Why choose Horizon to build your career? At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 18 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued., • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging Council, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600!, • Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University., • Paid time off and paid holidays! What makes you a great candidate? We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: • Bachelors degree and 6 months of relevant experience required., • Relevant experience includes previous work in a behavioral health setting in a patient facing role, • OR, • Associates degree and 1 year of relevant experience required., • Relevant experience includes previous work in a behavioral health setting in a patient facing role, • OR, • High School Diploma/equivalent and 2 years of relevant experience required., • Relevant experience includes previous work in a behavioral health setting in a patient facing role, • Individuals with lived experience preferred., • Requires a valid NYS driver’s license and reliable transportation to travel locally on a regular basis., • Experience working within Electronic Health Record (EHR) systems and willingness to learn new software applications preferred., • Familiarity with reporting and entry level data analytics. Location: This position is specifically for our clinic located at 3020 Bailey Ave, Buffalo, NY, frequent local travel is required. Hours: Monday through Friday day shifts, some flexibility to work evenings as needed. Please Note: This position is grant funded. Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $20.00-$24.00. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually. Physical demands associated with this position include: • Stationary posture with frequent standing/sitting alternation., • Mobility between nearby worksites and within facilities., • Mobility required involving repetitive wrist, hand, and finger movements., • Handling light duties, moving objects up to 20 pounds, occasionally up to 50 pounds. Horizon DEIB Statement: Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimer: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency proving in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description. Thank you for your interest in joining our team. Due to the large number of applications we receive, we are unable to respond to individual application status inquiries. If your qualifications match our current hiring needs, a member of our team will contact you directly via email. We appreciate your patience and understanding.

Job Description Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. This position is responsible for processing all release of information (ROI) , specifically medical record requests in a timely and efficient manner, ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. This is an intermediate level position with at least 1 year related HIM experience. Position Highlights This is a Onsite Role in Buffalo, NY • Full Time: Monday-Friday with five 8 hour work days, • Provide phone support to patients, providers, and authorized requestors, • Process Release of Information (ROI) requests accurately and timely, • Fax, scan, and manage incoming and outgoing medical record requests, • Burn medical images to CDs and share images electronically as required, • Support client relationship management through professional communication, • Assist with reporting and administrative duties such as data entry and email, • Ensure compliance with HIPAA, privacy regulations, and facility policies, • Proficient in Microsoft office (including Word and Excel) Preferred Skills • Great customer service, • Must be able to communicate efficiently and effectively, • Ability work independently We offer: • Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor, • Company equipment will be provided to you (including computer, monitor, virtual phone, etc.), • Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance You will: • Receive and process requests for patient health information in accordance with Company and Facility policies and procedures., • Maintain confidentiality and security with all privileged information., • Maintain working knowledge of Company and facility software., • Adhere to the Company's and Customer facilities Code of Conduct and policies., • Inform manager of work, site difficulties, and/or fluctuating volumes., • Assist with additional work duties or responsibilities as evident or required., • Consistent application of medical privacy regulations to guard against unauthorized disclosure., • Responsible for managing patient health records., • Responsible for safeguarding patient records and ensuring compliance with HIPAA standards., • Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record., • Ensures medical records are assembled in standard order and are accurate and complete., • Creates digital images of paperwork to be stored in the electronic medical record., • Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately., • Answering of inbound/outbound calls., • May assist with patient walk-ins., • May assist with administrative duties such as handling faxes, opening mail, and data entry., • May schedules pick-ups., • Assist with training associates in the HIS positions., • Generates reports for manager or facility as directed., • Must exceed level 1 productivity expectations as outlined at specific site., • Participates in project teams and committees to advance operational Strategies and initiatives as needed., • Mentor HIS staff for further professional development., • Inform senior leadership of issues, opportunities or challenges., • Assist throughout the region with training, mentoring and/or coverage as needed., • Participate and assist with onboarding activities for new employees., • Assist with Quality Assurance tasks as directed by management., • Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training., • Leads training sessions for timely staff development., • Other duties as assigned. What you will bring to the table: • High School Diploma or GED., • Must be 18 years of age or older., • Able to travel local/regionally 75% or more of the time., • Ability to commute between locations as needed., • 1 year Health Information related experience., • Able to work overtime during peak seasons when required., • Basic computer proficiency., • Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis., • Professional verbal and written communication skills in the English language., • Detail and quality oriented as it relates to accurate and compliant information for medical records., • Strong data entry skills., • Must be able to work with minimum supervision responding to changing priorities and role needs., • Ability to organize and manage multiple tasks., • Able to respond to requests in a fast-paced environment., • Presentation skills for small group settings., • Forward thinking and ability to problem solve. Bonus points if: • 2+year Health Information related experience., • Meets and/or exceeds Company's Productivity Standards., • Previous production/metric-based work experience., • In-person customer service experience., • Ability to build relationships with on-site clients and customers., • Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $16.44—$24 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job DescriptionDescription: At Good Carbon Co., we're redefining what it means to build and manage housing. We focus on creating sustainable, energy-efficient, and affordable multifamily communities throughout Western New York. From concept to completion, we're a team of innovators, builders, and changemakers—committed to doing work that's not only smart, but good. About the Role Good Carbon is seeking an experienced General Manager to lead Community, our property management and community operations division. This role has full responsibility for the division’s strategic direction, financial performance, operational execution, and organizational strength. Serving as the primary connection among property ownership, Good Carbon’s leadership, and Community’s operational teams, the General Manager will ensure the portfolio delivers consistent financial results, strong property performance, and an exceptional experience for owners and residents. This is an opportunity for an accomplished property management leader to shape strategy, strengthen operations, develop leaders, and build a scalable organization positioned for continued growth. What You'll Own Financial Performance and P&L Leadership • Own the division’s full P&L, including revenue growth, expense management, profitability, and net operating income., • Lead annual budgeting, monthly forecasting, financial analysis, and long-term capital planning., • Monitor portfolio performance and identify financial risks, trends, and opportunities., • Partner with Accounting and Finance to ensure accurate reporting, effective controls, and timely delivery of owner reporting., • Maintain competitive management-fee structures through regular market and pricing analysis., • Deliver reliable financial forecasts and clear recommendations to ownership and company leadership. Strategy and Growth • Establish and execute the division’s annual and quarterly strategic priorities., • Translate company vision into clear operating plans, measurable goals, and accountable execution., • Identify opportunities for portfolio growth, market expansion, and operational improvement., • Lead the expansion of property management operations into new markets when appropriate., • Strengthen the Community platform and brand through consistent performance and customer experience., • Use market trends, financial data, and operational insights to guide business decisions. Operational Performance • Maintain visibility into performance across the portfolio, including occupancy, revenue, expenses, maintenance, leasing, and resident experience., • Establish clear operating standards and ensure consistent execution across properties and teams., • Lead through scorecards, KPIs, forecasting, and structured performance reviews., • Partner across Property Management, Leasing, Maintenance, Construction, Curation, Finance, and other Good Carbon functions., • Build the systems, processes, and leadership capability needed for the division to perform without dependence on the GM’s daily involvement., • Ensure properties maintain strong standards for curb appeal, maintenance quality, safety, and overall operations. Leadership and Organizational Development • Build, lead, and develop a high-performing leadership team accountable for measurable results., • Coach leaders to independently manage their functions, solve problems, and develop their teams., • Strengthen organizational structure, succession planning, and leadership bench strength., • Partner with People Operations and Talent Acquisition on workforce planning, hiring, performance management, compensation, and employee development., • Foster a culture grounded in Good Carbon’s values of being Humble, Hungry, and Smart., • Ensure the right people are in the right roles and receive the clarity, coaching, training, and accountability needed to succeed. Owner and Company Relations • Serve as the primary point of contact for property owners and Good Carbon leadership., • Build owner confidence through strong performance, transparency, and proactive communication., • Present financial results, operational performance, risks, and strategic recommendations., • Lead discussions related to capital planning, property performance, management agreements, and portfolio priorities., • Ensure management agreements remain current and contractual obligations are fulfilled., • Protect the operational and reputational integrity of the Community platform. Risk, Compliance, and Resident Experience • Oversee risk management, insurance, safety, regulatory compliance, and business continuity planning., • Ensure compliance with applicable local, state, and federal requirements., • Maintain strong resident service, retention, communication, and issue-resolution standards., • Ensure effective leasing and marketing strategies support occupancy and revenue goals., • Support relationships with housing agencies and government programs, including Section 8, where applicable., • Implement proactive strategies that protect residents, employees, properties, owners, and the company. What Success Looks Like • Deliver predictable financial and operational performance across the portfolio., • Improve profitability, NOI, occupancy, and portfolio-level performance., • Provide owners and company leadership with accurate forecasts and clear visibility into results., • Build a strong leadership team capable of operating with accountability and independence., • Establish scalable systems and consistent standards across Community., • Strengthen owner confidence, resident experience, and the Community brand., • Position the division for sustainable portfolio and market growth.Requirements:, • Bachelor’s degree required; MBA or other relevant advanced degree preferred., • 8+ years of progressive experience in multifamily property or facilities management, real estate operations, or a comparable operating business., • At least 5 years of experience leading and developing managers or senior functional leaders., • Direct P&L ownership with measurable responsibility for revenue, expenses, profitability, budgeting, forecasting, and NOI., • Experience presenting business performance and strategic recommendations to property owners, company leaders, lenders, investors, or other senior stakeholders., • Experience scaling operations, strengthening organizational structure, and building leadership teams., • Experience using Yardi or a comparable property management platform to monitor financial and operational performance across a multifamily portfolio., • Strong understanding of multifamily operations, including property management, leasing, maintenance, resident experience, risk, and regulatory compliance., • Ability to interpret financial statements, identify underlying performance drivers, and convert data into action., • Demonstrated success creating accountability through metrics, operating rhythms, and performance-management systems., • Experience with portfolio expansion, new-market entry, or organizational growth is strongly preferred., • Demonstrated responsibility for a portfolio of approximately 1,500 or more residential units, or an operating business of comparable scale and complexity preferred

Job Description ★ NOW HIRING: Diesel Mechanic Technician - All Skill Levels! At Hunter Truck, our people are the driving force behind our success. As one of the largest Peterbilt dealer groups in the country, we combine the resources and opportunities of a growing organization with a culture where people are empowered to make an impact. With twenty-eight locations across Pennsylvania, New Hampshire, New Jersey, New York, Vermont, and West Virginia, we offer the scale, support, and career opportunities to help you take your career to the next level. Come build your career with a team that invests in you from day one. ~Hiring Entry-level technicians up to Master-level technicians!~ POSITION AT A GLANCE Location: Buffalo, NY Position Type: Full-Time Schedule: Day, afternoon, and evening shifts available! Hunter Buffalo is open from 7:00 AM to 12:00 AM Address: 2370 Walden Avenue, Buffalo, NY 14225 Pay: $17.00 - $45.00 per hour - Based on experience Sign-On Bonus: Earn up to $5,000 for Expert and Master-Level Diesel Technicians! WHAT YOU’LL DO As a Diesel Mechanic Technician, you’ll be diagnosing, repairing, and maintaining diesel-powered vehicles and equipment. ➤ Perform minor to advanced repairs as outlined on the repair order ➤ Diagnose causes of malfunctions and complete repairs as directed by a supervisor ➤ Assist other technicians on major repairs ➤ Communicate with the parts department to obtain needed parts ➤ Save and tag warranty or customer-requested parts ➤ Examine vehicles for additional safety or service needs ➤ Document all work performed and recommended, including warranty information ➤ Road test vehicles as required or refer to test technician ➤ Keep work area, service truck, and customer vehicles clean and organized ➤ Report machinery defects or malfunctions to supervisor ➤ Stay current on manufacturer technical bulletins ➤ Follow all federal, state, and local regulations, and adhere to Hunter Truck safety policies Expert to Master levels will also: ➤ Handle complex mechanical and electrical issues with minimal supervision ➤ Performs electrical and/or air conditioning system repairs. ➤ Performs major component repairs and/or overhauls WHAT YOU BRING ◆ Education & Experience: We’re hiring technicians at all experience levels—from entry-level candidates with up to 3 years of experience to highly skilled professionals with 5+ years in the field. ◆ Certificates & Licenses: Valid Driver’s License required; must meet company insurability standards. A one-year certificate from a college or vocational/technical school, or an equivalent combination of education and hands-on experience, is preferred. ◆ Physical Requirements: Regular standing and use of hands; frequent walking, climbing, balancing, stooping, kneeling, crouching, or crawling; regularly lift/move up to 50 lbs, frequently up to 100 lbs, and occasionally more than 100 lbs. Vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment. WHY WORK WITH US ► Your hard work earns real rewards with competitive pay and bonus opportunities ► Comprehensive benefits package to keep you and your family covered - including medical, dental, vision, FSA and a variety of optional benefits! ► 401(k) with company match because your future matters ► Competitive Paid Time Off and paid holidays! ► Your success is our priority. We offer training, mentorship, and advancement opportunities ► A supportive, team first culture where you’re never just a number ► A legacy of stability in a company that is family-owned and trusted since 1938 READY TO APPLY? If you want a role where you're valued, supported, and able to grow, this is it. Apply today and take the next step in your career. Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.

Job Description Remain a critical part of the legal industry while putting your paralegal skills to work. We are seeking a tech-savvy individual looking for a career within the legal system to join our team as a Deposition Officer. In this role, you will use high-quality digital audio equipment to capture the verbatim record of a deposition or other legal proceeding. This is a high-demand career that offers flexible schedules, ongoing support & mentorship, & high earning potential. ENTRY-LEVEL - No Experience Required. We provide you with all the support you need to be successful. Deposition Officers (DO)’s are not shorthand reporters or stenographers, and no stenographic tools or training is required. Responsibilities: • Managing the proceedings as an independent arbiter of the record, • Swearing in witnesses and acting as Notary of the State, • Generating a clear and complete recording of the proceeding using high-fidelity audio technology, • Creating accurate and detailed annotations of case events and terminology to serve as a guide for subsequent transcription. Requirements: • Obtain your own digital audio equipment, • Have a state notary commission, • Complete quality development program *Through every step, we’re there to support applicants through the entrance assessment and suggest outside deposition officer courses and certification. We’ll also connect you with peers and experts to compare deposition officer equipment and share tips about software use. We Offer: • Career in high demand - access to the widest pool of work in the industry - you’ll have opportunities for hybrid assignments across the US & Canada., • Superior Engagement & Support - online community supports our reporters and encourages them to make the most of their contract and earning potential, • FLEXIBLE WORK SCHEDULE – One of the excellent benefits of working as a Deposition Officer is choosing assignments that match your schedule. You set your own hours, • GREAT HOURLY WAGE Deposition officiation with Veritext Legal Solutions is an excellent new opportunity for you and we’ll help make it happen. Start your bright new career in a stable field that has huge growth opportunities. Apply Today! \nCompany Description As a qualified digital reporter and independent contractor, you are automatically eligible to accept a variety of assignments of your choosing. Litigation continues to increase nationwide, Veritext is investing in developing the workforce necessary to support the rapidly growing demand for deposition officer - and we'll support you every step of the quick & easy process to becoming eligible to do the job. As a qualified digital reporter and independent contractor, you are automatically eligible to accept a variety of assignments of your choosing.\r\n\r\nLitigation continues to increase nationwide, Veritext is investing in developing the workforce necessary to support the rapidly growing demand for deposition officer - and we'll support you every step of the quick & easy process to becoming eligible to do the job.

Job Description Why Join CINQCARE? CINQCARE is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient’s race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality—not a burden—every single day. Join us in creating a better way to care. Position Overview The Family Member Call Center Agent, is a frontline brand ambassador for CINQCARE. This position is pivotal in delivering an exceptional experience to our Family Members (patients) by handling high-volume inbound and outbound communications to schedule and reschedule appointments, conduct appointment reminder outreach, and support CINQCARE wellness campaigns. The role also includes routing clinical triage information to providers, and assisting with medication refills, medical records, medical documentation, and medical service coordination with the nursing team. Agents support a comprehensive primary care model—including pediatric care, women’s health, family planning, adult medicine, and geriatrics—using sound judgment, clear communication, and strict adherence to privacy and quality standards. Key Responsibilities Patient Access, Scheduling, and Outreach: • Answer 40–80 inbound calls daily with professionalism and empathy; complete timely outbound follow-up calls and texts., • Schedule, reschedule, and cancel appointments accurately across multiple providers and departments in accordance with clinical protocols and urgency (e.g., well-child checks and pediatric vaccines, women’s health screenings, chronic care follow-ups, acute visits)., • Place proactive appointment reminder calls/texts and perform rescheduling outreach to reduce no-shows and close care gaps., • Support CINQCARE wellness campaigns through targeted outreach, education, and scheduling for preventive and in-home wellness services., • Provide clear instructions on visit preparation, required documentation, insurance/referrals, and practice policies (no-shows, late arrivals). Clinical Request Intake and Triage Routing: • Apply basic triage guidelines to assess urgency and perform warm transfers/escalations to clinical teams as indicated., • Intake and route clinical requests efficiently, including:, • Medication refill requests (collect pharmacy details, last visit date, medication name/dose; route per protocol)., • Medical records requests (verify identity/authorization, log requests, route to records team)., • Medical documentation and forms (e.g., school/work forms, FMLA; ensure completeness, route, track)., • Vaccine records (locate/verify in EMR/registry and route or coordinate release as appropriate)., • Collaborate with clinical and administrative teams to support care coordination and timely communication back to Family Members. Data Integrity, Compliance, and Quality: • Collect, verify, and update demographics, contact preferences, insurance, PCP attribution, and referrals/authorizations., • Document thoroughly and accurately in EMR/scheduling systems (e.g., MEDENT) in compliance with HIPAA and organizational policies., • Meet or exceed performance and quality metrics (e.g., first-contact resolution, schedule accuracy, average handle time, patient satisfaction)., • Participate in ongoing training, feedback, and quality improvement efforts. Required Qualifications • Education:, • High school diploma or equivalent required., • Coursework/certification in medical office administration, healthcare communications, or patient access preferred., • Medical terminology., • Experience:, • 1–2 years in a high-volume medical call center, centralized scheduling, or patient access role preferred., • Experience supporting primary care across pediatrics, OB/GYN, internal medicine/geriatrics, or multi-specialty settings preferred., • Experience with outreach campaigns (appointment reminders, care gap closure, wellness initiatives) is a plus., • Communication:, • Excellent verbal communication, active listening, and de-escalation skills; calm, professional, and patient-centered approach., • Bilingual skills (English/Spanish or languages reflective of our Family Members) strongly preferred., • Technical Proficiency:, • Proficiency with EMR/scheduling systems (e.g., MEDENT, Epic, Athenahealth) and call center tools (e.g., RingCentral)., • Accurate, efficient data entry; able to navigate multiple systems and outreach platforms., • Additional Competencies:, • Strong judgment to follow protocols and escalate appropriately., • Organized, detail-oriented, and dependable; strong follow-through and ownership of resolution., • Ability to build trust and rapport with Family Members, teammates, and provider offices., • Strict adherence to HIPAA and privacy standards. Our Benefits At CINQCARE, we care for our team like we care for our patients—holistically. We offer flexible, comprehensive benefits so you can thrive while delivering top-notch care. • Medical Plans: Two comprehensive options offered to Team members., • 401K: 4% employer match for your future., • Dental & Vision: Flexible plans with in-network savings., • Paid Time Off: Generous PTO, holidays, and wellness time., • Extras: Pet insurance, commuter benefits, mileage reimbursement, CME for providers, and company-provided phones for field staff. The working environment and physical requirements of the job include: In-office work is performed indoors in a traditional office setting with conditioned air, artificial light, and an open workspace. In this position you will need an to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 10 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business. Equal Opportunity & Reasonable Accommodation Statement CINQCARE is an Equal Opportunity Employer committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law. If you require a reasonable accommodation during the application or employment process, please indicate this in your application or speak with your recruiter during the hiring process. Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.

Thank you for your interest in our Customer Care team. Due to the volume of applications we receive, we review all applications in the order in which they were received. If you are chosen to move to the next step in the process, you will receive a Video Assessment. Summary: The Customer Care (CC) Advocate resolves customer inquiries via telephone, walk in, mail, fax, web chat, off-phone work, and email concerning, but not limited to, contract benefits, claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. The Customer Care Advocate provides service for customers and business partners while responding in a professional, efficient, and timely manner to resolve issues and enhance member & provider satisfaction/retention. The B version of this role requires the individual to speak Spanish fluently. Essential Responsibilities/Accountabilities: All Levels • Provides service among the customers and business partners while responding in a professional, efficient, and timely manner to enhance member and provider satisfaction and retention. Must exercise tact, patience, and professionalism at all times in responding to internal/external customers., • Documents, researches, interprets and responds to inquiries from internal and external customers, business partners and special groups concerning our products, services and policies in accordance with MTM, NCQA, HIPAA, NYSDOH, CMS and other legislative requirements., • By utilizing appropriate resources, resolves customer inquiries accurately & efficiently resulting in acceptable quality, First Contact Resolution, and performance., • Provides outreach related to claims, onboarding, effectuation, retention, provider inquiries, and any other complex inquiry., • Demonstrates willingness to adapt and be flexible to changes and business needs while taking ownership and accountability for issue identification and resolution., • Ongoing participation in meetings, training, and skill development to support career path and individual development plans., • Is knowledgeable and enthusiastic about the company and our products and/or services., • Identifies and follows through on issues impacting the Health Plan and customer experience., • Develops effective internal working relationships for improved communication and collaboration., • Shares ideas and solutions to improve processes, procedures, and systems., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and Leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular reliable attendance is expected and required., • Performs other functions as assigned by management. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I: • High School diploma or equivalent, customer service experience preferred., • Entry level position. Duties performed under close supervision., • Attends all training required to become proficient in position., • B Version: Bi-lingual English/Spanish required (must have ability to speak Spanish fluently)., • Ability to multi-task in order to efficiently resolve customer concerns, by actively listening to the customer, navigating screens on the computer, typing call documentation, and speaking to the customer simultaneously., • Excellent computer skills required, including the ability to navigate in a Windows environment. Skillful at working between multiple programs and applications at the same time., • Adept at communicating effectively and diplomatically while working as a collaborative team member., • Organizational, reasoning and problem-solving skills., • Strong organizational skills and ability to prioritize, multitask, and work in fast paced environment and remain professional and focused under multiple pressures and demands., • Completed training on at least one part of Scheduling unit. Level II - in addition to Level I requirements: • Rating of "Performing" or above on the Agent Dashboard and Competencies for a minimum of 9 out of 12 months., • Completed training on all parts of scheduling unit., • Ability to efficiently resolve complex & escalated issues with minimal direction., • Advanced system and navigational skills., • Expanded communication skills across multiple channels including, but not limited to, voicemail, email, web chat, outbound calls, membership growth, retention, etc., • Takes accountability and ownership of issues and resolution with minimal supervision., • Dental & Medical Intake Units Specific:, • Rating of "Performing" or above on the Agent Dashboard and Competencies for a minimum of 9 out of 12 months., • -OR- Move to & complete training for Commercial or Medicare Unit. Level III - in addition to Level II requirements: • Rating of "Performing" or above on the Agent Dashboard and Competencies for a minimum 10 out of 12 additional months., • Self-sufficient in resolving complex & escalated issues., • Provide mentoring and support to new hires and peer group., • Assist with tasks assigned by management that require advanced problem-solving skills., • Demonstrates global thinking and takes initiative to recognize opportunities within the team, • Dental & Medical Intake Units Specific:, • There is no level III option for these two units. Must move to Commercial or Medicare unit to continue level progression., • Commercial or Medicare Unit Specific:, • Rating of "Performing" or above on the Agent Dashboard and Competencies for a minimum of 10 out of 12 months., • -OR- Move to & complete training for Dedicated Unit. Physical Requirements • Work is completed in a traditional office environment under fluorescent lighting., • Ability to arrive on time at work and as scheduled., • Ability to meet minimum performance metrics., • Must be able to function while sitting at a desk viewing a computer and using a keyboard and mouse for 3 or more hours at a time., • Must be able to travel across the enterprise., • Regularly required to talk., • Regularly required to hear. The Lifetime Healthcare Companies aims to attract the best talent from diverse socioeconomic, cultural and experiential backgrounds, to diversify our workforce and best reflect the communities we serve. Our mission is to foster an environment where diversity and inclusion are explicitly recognized as fundamental parts of our organizational culture. We believe that diversity of thought and background drives innovation which enables us to provide leading-edge healthcare insurance and services. With that mission in mind, we recruit the best candidates from all communities, to diversify and strengthen our workforce. OUR COMPANY CULTURE: Employees are united by our Lifetime Way Values & Behaviors that include compassion, pride, excellence, innovation and having fun! We aim to be an employer of choice by valuing workforce diversity, innovative thinking, employee development, and by offering competitive compensation and benefits. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Grade N2: Minimum $18.22 - Maximum $23.89 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: The opportunity for remote work may be possible for all jobs posted by the Univera Healthcare Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. The Client Success Manager (CSM) provides the day-to-day operational support that keeps Centivo's client experience running smoothly. This is an intermediate, client-facing role: the CSM attends and supports client meetings and open enrollment sessions, supporting the Client Success Executive (CSE) who leads the relationship. The CSM partners closely with the CSE to execute the operational work behind renewals, escalations, and ongoing plan administration resolving claims, benefit, and enrollment issues; coordinating across internal teams and external vendors; and keeping client-facing systems, workbooks, and communications accurate and current. On a smaller book of business, and at leadership discretion, a CSM may hold light day-to-day ownership of a client relationship. Responsibilities Include: Client Service & Issue Resolution • Apply a developed understanding of Centivo's operational functions to support and perform to established service standards for renewals and client service., • Provide ongoing service and support to the Client Success Executive, partnering across internal and external departments and vendors to resolve claims, benefit, and enrollment issues., • Record and monitor all inquiries through completion and maintaining the client tracker for each client in their book, keeping the Client Success Executive apprised of status., • Handle client inquiries and collaborate with claims and member care to resolve them., • Support tracking and follow-up on member issues, including VIP member issues, in partnership with the Customer Issue Resolutions Team; the Client Success Executive leads remediation strategy on complex or sensitive escalations., • Enter SRS tickets for Cigna issues and track them through to resolution., • Elevate client inquiries and concerns to the Client Success Executive and/or the Client Escalations team as appropriate., • Review HCC notices for accuracy & to ensure they are at the appropriate threshold prior to Client Ops sending them out Client Administration & Project Coordination • Execute follow-ups on open items and tasks, including cross-functional tasks related to issue resolution and benefit plan changes; escalate non-movement on open items as appropriate., • Provide operational support and coordination on client projects, including renewals and terminations., • Set up and maintain access for reporting tools & employer portals., • Updating Salesforce when client or broker contact information changes. Open Enrollment (OE) & Renewal Support • Attend and support open enrollment meetings (virtual and in-person) as needed; the Client Success Executive leads OE strategy, content, and client messaging., • Support initial Middle Market OE communications and member portal testing., • Prepare the renewal confirmation form in conjunction with the Client Success Executive., • Review SBCs, SPDs and amendments for accuracy prior to sending to the client. Systems & Data Management • Enter client-specific information from the MCW into Salesforce, including flagging clients and brokers for marketing blasts and adding applicable details such as check run date, eligibility method, and high-dollar information., • Maintain the Master Client Workbook and benefit summaries post go-live., • Send Zakipoint data as required., • Support reporting ticket requests, run ad hoc reports as appropriate, and provide real-time tracking, live updates, and follow-up; the Client Success Executive reviews reporting before release to ensure alignment with strategic renewal discussions. Additional Reporting Support • Prepare client-related reporting and various internal reports in accordance with each client's specific requirements, along with responding to inquiries from internal departments., • Run claims impact reports., • Review initial renewing invoices., • Review plan documents and ID cards for accuracy at renewal. Qualifications: Required Skills and Abilities • Bachelor's degree preferred, or equivalent combination of education and experience., • 3 years of experience in client service, account management, or operations, within health benefits, insurance, or a related industry (such as PBM); this is an intermediate, client-facing role rather than an entry-level position., • Strong working knowledge of health plan operations, including claims, benefits, and enrollment processes., • Demonstrated ability to manage multiple priorities, track detailed work through to completion, and meet deadlines in a fast-paced environment., • Strong written and verbal communication skills, with the ability to interact professionally with clients, brokers, and internal teams, and to represent operational details clearly in meetings led by others., • Comfort working across systems (e.g., Salesforce, Plan Manager) and maintaining data accuracy across multiple sources., • Collaborative mindset with the ability to coordinate effectively across internal departments and external vendors, and to work in close partnership with a Client Success Executive., • High attention to detail and strong organizational skills., • Willingness to travel on a minimal-to-moderate basis for open enrollment and client support needs. Work Location: • An ideal candidate would be assigned to the Buffalo office with the ability to work from home., • This position is remote. Centivo Values: • Resilient This is wicked hard. There is no easy button for healthcare affordability. Luckily, the mission makes it worth it and sustains us when things are tough. Being resilient means we embrace challenges, follow through on commitments, and never avoid something just because it's hard., • Uncommon The status quo stinks, so we had to go out and build something better. We know the healthcare system isn't working for members, employers, and providers so we're building it from scratch, in a way that actually works. Being uncommon means we simplify the complex, focus on efficiency over bureaucracy, and don't dodge the hard conversations., • Positive We care about each other. It takes energy to do hard stuff, build something better, and be resilient and uncommon while doing it. Because of that, we give kudos freely, give credit to others, and look for solutions rather than linger on problems. We take care of ourselves so we can take care of each other. Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.

This role is four days onsite at our Seneca One Buffalo, NY location, with the flexibility to work from home one day per week. Manages the activities of the Workforce Identity Access Management Governance team. Responsible for financial and human capital planning to ensure short- and long-term priorities support and protect the Bank from internal and external cybersecurity threats. Responsible for analyzing, developing, and monitoring compliance with complex cybersecurity IAM policies, procedures, and best practices. Develop new and enhance existing processes and governance that prioritize resiliency and security of organization. Primary responsibilities include: • Provide governance leadership across common IAM platforms., • Define expectations for birthright access, role models, entitlement management, and certification strategies., • Ensure governance models are tool aware but tool agnostic, scalable, and not overly reliant on manual effort., • Lead governance strategy for cloud identity., • Establish guardrails and standards for cloud-native access models, hybrid identity, and federated access., • Serve as a senior advisor during complex access decisions, risk exceptions, and enterprise initiatives., • Stay ahead of emerging risks in the workforce IAM space., • Proactively identify control gaps and recommend governance enhancements., • Contribute to IAM roadmaps, tooling strategy, and long term modernization efforts., • Prepare reports through gathering, analyzing and summarizing data and information., • Partner with appropriate teams and leadership to proactively mitigate risk., • Execute comprehensive response to internal audit and regulatory requests., • Partner with Cybersecurity teams to ensure process documentation, reporting, and performance metrics continuously improve., • Create remediation plans and supports team implementation., • Foster strong partnerships with stakeholders in Cybersecurity teams., • Recommend key actions and milestones in project plan and leads execution of specification project milestones., • Understand and adhere to the Company's risk and regulatory standards., • Promote an environment that supports belonging and reflects the M&T Bank brand., • Maintain M&T internal control standards., • Complete other related duties as assigned. Scope of responsibilities includes: • Primary partners: Cybersecurity Senior Managers and Managers., • Stakeholders: Technology team and the Bank., • Work is accomplished with limited direction; translates Cybersecurity imperatives to objectives within team., • Oversees 1 or more function(s)/team(s) within Cybersecurity., • Typically leads a team of 5-10 FTEs (entry to mid-level individual contributors)., • Provides input for budget as it pertains to specific team needs, and accountable for meeting budget., • This role manages one or more functions/teams/departments within Cybersecurity: Identity and Access Management regulate and secure user access to digital resources, ensuring proper authentication and authorization measures are in place to protect sensitive information and prevent unauthorized access. Functions/teams may include service & delivery, privileged access management, infrastructure & tooling, governance & oversight, monitoring & logging. Manager responsibility: Typically leads a team of 5-10 FTEs (entry to mid-level individual contributors) Education and experience required: • Bachelor's degree and a minimum of 5 years' relevant work experience, or in lieu of a degree, a combined minimum of 9 years' higher education and/or work experience inclusive of a minimum 4 years' work experience in/with the specific Cybersecurity or Technology area and/or team., • Demonstrated advanced knowledge of IAM cybersecurity principles and compliance requirements. Education and experience preferred: • Minimum of 2 years' managerial experience., • Proven ability to train and mentor cybersecurity individual contributors., • Subject matter expert on IAM platforms: SailPoint, Azure AD, Entra ID, CyberArk, PAM solutions., • Familiar with cloud identity strategy including Azure AD, Entra ID, RBAC, conditional access, and privileged role governance., • Experience with IAM road mapping, tooling strategy and modernization. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $116,400.00 - $194,000.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. Location: Buffalo, New York, United States of America

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart. Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey! The Platform Specialist will handle unique or complex transactions outside of the platform, as needed. This role is an established and productive individual contributor responsible for processing customer transactions and/or updating, correcting, or altering transactions as requested. The primary focus of this role is to address platform inquiries with speed, accuracy and perform to required service level agreements (SLAs). You will perform transactional functions to support business and associate team members' requests. Understands Ingram Micro's processes and solutions. Effectively resolve issues with accuracy, tact, and speed. Under moderate supervision, you perform transactional functions and order entry duties. You review and verify the accuracy of the request and transaction and complete the transaction accordingly while supporting platform adoption on Xvantage. • Maintains data integrity., • Optimize business processes., • Accurately transacts on pre-sales, post sales, and order management functions, • Generate data quality reports and metrics and provide insights, • General support for the team, • Adhere to fulfilling metric-based goals, • Staying up to date on new processes and enhancements with internal and external tools, • Supporting Vendor Operations, • Knowledge and application of professional, effective communication techniques and customer care., • Understanding of Ingram Micro programs, services, and products., • Computer skills; Microsoft programs such as Outlook and Excel, • Strong organizational skills., • Ability to work as a team member who collaborates effectively, • Ability to work independently with limited supervision., • Analyze data to provide meaningful insights and trends., • Able to prioritize and operate with urgency and attention to detail in high volume work environment Two year college degree or equivalent experience and minimum 3 year experience in functional area. OR High School Diploma or equivalent and 5 years functional experience, preferably at a senior level. Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks. The typical base pay range for this role across the U.S. is USD $43,800.00 - $70,100.00 per year. At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties. Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check. Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Job Description Customer Service Representative- Regular Full Time Buffalo, NY Join the DiVal Safety Equipment team in our Buffalo, NY headquarters as a member of our fast paced and dynamic team. The focus of this position is to actively engage and provide superior service to our external and internal customers. In this position you will be the first point of contact for DiVal’s outside sales team’s customers, delivering the highest level of proactive customer service while maintaining workflow. Duties and Responsibilities: • Working through our CRM, acknowledge all requests within a 2hr timeframe., • Process customer orders, returns, exchanges, back-order updates, and contract pricing., • Enter sales quotes & orders as requested by internal/external customer within 2 hours of receiving., • Coordinate expedites & obtain proof of delivery., • Process new item requests (NIR) submitted by Sales team., • Proactively update and increase product knowledge., • Promote company events and services through all points of contact with our customers., • Perform general data entry functions in addition to those listed above., • Proactively work with all internal departments to provide excellent service to our customers., • Work with your manager to improve workflow and processes. Skills and Requirements: • You have a passion for the “Customer Experience” and helping business become more successful., • 2+ years of office support in a customer service role is preferred., • Solid computer and multitasking skills, Microsoft Office and CRM., • Exceptional communication skills, both written and verbal., • Excellent organizational and time management skills., • Strong decision making and analytical abilities., • Must be able to pass a NON-DOT drug screen and physical., • Customer facing coverage for retail store when needed., • Ability to lift 30 lbs. – 50 lbs. on a repetitive basis., • Able to climb ladders on a repetitive basis., • High School diploma / GED equivalent., • The ability to work 5 days a week, Mon.-Fri., 8:30-5pm. Benefits: • Medical benefits., • Dental & vision benefits., • Other voluntary benefits (STD, LTD, Accident, Critical illness, Life insurance)., • Company provided life insurance policy., • 401K., • Paid time off. Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market/business considerations, and geographic location.

Job Description Experienced Family Law Paralegal — Divorce & Custody You already know family law. You can organize an active caseload, anticipate what comes next, prepare accurate documents, communicate calmly with clients, and keep matters moving without waiting to be reminded. Now you may be looking for a firm where that experience is respected, and where you can do meaningful work in a professional environment with clear expectations, modern systems, and room to grow. The Abeel Firm PLLC is a growing divorce and family law firm in Williamsville, New York. We help clients move through conflict and uncertainty toward clarity, stability, and a better future. We are looking for an experienced Family Law Paralegal who can take ownership of active matters and become an important part of the firm’s long-term growth. This is not an entry-level position. It is an opportunity for a seasoned paralegal to use good judgment, work closely with an attorney, make a visible contribution, and help shape the systems of a growing practice. Why This Role May Be the Right Fit Your experience will matter. You will be trusted to take ownership of files, anticipate next steps, and help move cases forward. You will do meaningful work. Your organization, accuracy, and communication will directly affect clients going through difficult family transitions. The environment is professional and steady. We value calm judgment, credibility, and disciplined strategy. Expectations are clear. We are building strong workflows, checklists, templates, and shared standards so good work is repeatable and recognized. Strong performance is rewarded. In addition to a competitive base rate, the role includes quarterly bonuses tied to clear and attainable billable-hour goals. You can help build something. Your ideas and practical experience will influence how the firm develops its systems and serves clients as it grows. Compensation: $32 per hour plus performance bonuses Responsibilities: What You’ll Do • Manage divorce and family law files from intake through resolution, keeping deadlines, documents, and next steps organized, • Draft correspondence, pleadings, discovery, net worth statements, uncontested divorce packets, and other family law documents, • Collect and organize financial records, discovery materials, and exhibits, • Identify missing information and follow up proactively so matters continue moving, • Prepare documents and case materials for court conferences, hearings, negotiations, and trial, • Handle electronic filing through NYSCEF and EDDS, • Track court dates, filing deadlines, adjournments, discovery obligations, and follow-up tasks, • Communicate professionally and compassionately with clients while maintaining appropriate boundaries, • Communicate with courts, opposing counsel, attorneys for children, experts, and other third parties, • Coordinate document execution, notarization, filing, and service, • Help improve templates, checklists, workflows, and internal systems Qualifications: What We’re Looking For • At least 3 years of hands-on New York family law experience, • Experience working with divorce, custody, child support, and related family law matters, • Ability to manage active files and recognize what needs to happen next, • Strong experience drafting family law documents and professional correspondence, • Exceptional organization, follow-through, and attention to detail, • Calm and professional communication, including with clients under stress, • Sound judgment and the confidence to ask questions, • Dependability and a consistent full-time, in-office presence, • Comfort with timekeeping, billable-hour expectations, and measurable performance standards, • Experience with Clio, Family Law Software, Adobe Acrobat, Microsoft Office, Asana, or similar technology is preferred, • Willingness to learn new systems and contribute ideas for improving how the firm operates About Us We're building a high-performance divorce and family law firm designed to help people move from chaos to clarity, toward fairness, stability, and new beginnings. We believe the best outcomes come from credibility, disciplined strategy, and calm professionalism, not emotional escalation or scorched-earth tactics. We operate with strong structure, shared standards, and measurable accountability. If you thrive in a disciplined environment where expectations are clear and good work is recognized, you'll fit in well here. Compensation & Benefits Total compensation of approximately $66,000 to $76,000 per year, combining a competitive base hourly rate with quarterly performance bonuses. • $32 per hour base pay, • Quarterly performance bonuses up to $10,000 per year, tied to clear, attainable billable-hour targets that a fully engaged paralegal in this role is expected to meet, • Health insurance, with most of the premiums covered by us, • 401(k) with employer match, • Optional dental and vision coverage Ready to Apply? If you're an experienced family law paralegal ready to put your expertise to work in a professional, high-standard environment where your contribution truly matters, we'd love to hear from you. • Please note: this is a full-time, on-site position in Williamsville, NY. If you do not live within commuting distance or do not have prior family law experience, this role isn't the right fit, so please don't apply. About Company Why Join The Abeel Firm PLLC We are building a high-performance divorce and family law firm designed to help people through one of the hardest transitions of their lives with clarity, professionalism, and steady judgment. Our mission is to reduce chaos and suffering and replace it with stability, fairness, and forward momentum. We are committed to strong advocacy, disciplined execution, and a client experience built on trust, clarity, and professionalism. This is a firm for attorneys who want to: • Do meaningful work, • Practice at a high level without unnecessary drama, • Be part of a growing team with clear standards and strong systems, • Build a long-term career in family law If that sounds like the kind of practice you want to be part of, we encourage you to apply.

Job Description Remain a critical part of the legal industry while putting your paralegal skills to work. We are seeking a tech-savvy individual looking for a career within the legal system to join our team as a Digital Reporter. In this role, you will use high-quality digital audio equipment to capture the verbatim record of a deposition or other legal proceeding. This is a high-demand career that offers flexible schedules, ongoing support & mentorship, & high earning potential. ENTRY-LEVEL - No Experience Required. We provide you with all the support you need to be successful. Digital Reporters (DR)’s are not shorthand reporters or stenographers, and no stenographic tools or training is required. Responsibilities: • Managing the proceedings as an independent arbiter of the record, • Swearing in witnesses and acting as Notary of the State, • Generating a clear and complete recording of the proceeding using high-fidelity audio technology, • Creating accurate and detailed annotations of case events and terminology to serve as a guide for subsequent transcription. Requirements: • Obtain your own digital audio equipment, • Obtain state notary, • Complete quality development program *Through every step, we’re there to support applicants through the entrance assessment and suggest outside digital reporting courses and certification. We’ll also connect you with peers and experts to compare digital reporting equipment and share tips about software use. We Offer: • Career in high demand - access to the widest pool of work in the industry - you’ll have opportunities for hybrid assignments across the US & Canada., • Superior Engagement & Support - online community supports our reporters and encourages them to make the most of their contract and earning potential, • FLEXIBLE WORK SCHEDULE – One of the excellent benefits of working as a Digital Reporter is choosing assignments that match your schedule. You set your own hours, • GREAT HOURLY WAGE Digital reporting with Veritext Legal Solutions is an excellent new opportunity for you and we’ll help make it happen. Start your bright new career in a stable field that has huge growth opportunities. Apply Today! \nCompany Description As a qualified digital reporter and independent contractor, you are automatically eligible to accept a variety of assignments of your choosing. Litigation continues to increase nationwide, Veritext is investing in developing the workforce necessary to support the rapidly growing demand for deposition officer - and we'll support you every step of the quick & easy process to becoming eligible to do the job. As a qualified digital reporter and independent contractor, you are automatically eligible to accept a variety of assignments of your choosing.\r\n\r\nLitigation continues to increase nationwide, Veritext is investing in developing the workforce necessary to support the rapidly growing demand for deposition officer - and we'll support you every step of the quick & easy process to becoming eligible to do the job.