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Job Description Personal Lines Account Manager | HNW | Personal Lines Book Location: Lynbrook, NY (Hybrid or In-Office) Employment Type: Full-time | Independent Insurance Agency About the Role We’re seeking a client-focused Personal Lines Account Manager to service and grow a well-established book of home, auto, umbrella, and specialty personal lines accounts. You’ll be the day-to-day contact for clients—handling renewals, coverage changes, billing questions, and remarketing—while partnering closely with producers and carriers to deliver an exceptional client experience. What You’ll Do • Own the client relationship: Respond to coverage questions, process endorsements, handle COIs/EOIs, mortgagee and lienholder changes, cancellations/reinstatements, and billing inquiries., • Renewals & remarketing: Review coverage and pricing, run comparisons, negotiate with carriers, and present options to maximize value and retention., • New business support: Prepare quotes, binders, ID cards, and onboarding documentation; ensure smooth hand-offs from producers., • Claims advocacy: Guide clients through FNOL, monitor status, and help resolve issues with adjusters., • Documentation & compliance: Maintain thorough, timely activity notes and attach records in the AMS; follow agency workflows and state regulatory requirements., • Growth mindset: Identify cross-sell/upsell opportunities (umbrella, flood, valuables, recreational vehicles) and request referrals., • Carrier & vendor coordination: Build productive relationships to expedite underwriting, inspections, and policy issuance. What You Bring • Licensing: Active P&C, • Experience: 2–5+ years servicing personal lines accounts in an independent agency or brokerage setting (local market experience strongly preferred)., • Technical skills: Proficiency with an agency management system (EPIC, AMS360, QQCatalyst, TAM/Applied, or similar) and carrier raters/portals., • Coverage knowledge: Solid grasp of HO-3/HO-6/DP-3, auto, umbrella, flood (NFIP & private), and coastal/market nuances; able to explain options in plain English., • Service excellence: Organized, detail-driven, and proactive with strong verbal/written communication and follow-through., • Team player: Comfortable collaborating with producers, account assistants, and carrier partners in a fast-moving environment. Nice to Have • Prior experience with New York carriers and CAT-exposed risks., • Designations (CISR, CISR-ELITE, CIC, CPRM, AINS) or willingness to pursue., • Bilingual (English/Spanish) a plus in the NY market. Compensation & Benefits • Base salary: $55,000 – $75,000 DOE + performance incentives/commission opportunities., • Benefits: Medical, dental, vision, life/AD 401(k) with employer contribution; paid vacation, sick time, and holidays., • Professional development: Tuition/CE reimbursement and support for industry designations., • Work setup: Hybrid flexibility after ramp-up (role may require some in-office days for client/carrier meetings).

Job Description Spark Joy in little hearts at Gan Shalom Nursery School! Are you passionate about making a difference in young lives? Do you love the idea of being part of a warm, tight-knit community where every child's smile brightens your day? If so, we've got the perfect gig for you! Gan Shalom is a small school where laughter echoes down the hallways and hugs are in abundance. Our mission? To create a safe and nurturing environment where kids can thrive, learn, and most importantly, have fun! Job Description: As an After Care Educator, you'll be the superhero of our after-school adventures, guiding and inspiring our young learners in their quest for fun and discovery from September to June. Here's what you'll be up to: * Playtime Extraordinaire: Get ready to unleash your inner child! Lead engaging activities, games, and crafts that spark creativity and laughter. From artsy masterpieces to epic treasure hunts, the sky's the limit! * Snack Time Guru: Are you a snack connoisseur? Whip up tasty treats and healthy nibbles that keep hungry tummies happy and energy levels soaring. • Safety Ambassador: Our children's safety is our top priority! Keep a watchful eye on our little adventurers, ensuring they navigate their activities in a safe and supervised environment., • Available: Our after-school activities run between 3-5 p.m. Monday-Friday. We can work your weekly schedule around your school and course obligations., • 18 years or older, • A genuine love for working with children – their laughter is your fuel!, • Strong communication skills and a knack for building rapport with kids and parents alike., • Creativity and enthusiasm, • Reliability and a commitment to creating a positive and inclusive atmosphere., • Join a close-knit community where every member is valued and supported., • Flexible hours that work around your class schedule – because we understand that school comes first!, • Gain hands-on experience in childcare and education, perfect for building your resume and fueling your passion. Powered by JazzHR YdE8M63LXa

GHR Healthcare is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Roslyn, New York. Job Description & Requirements • Specialty: OR - Operating Room, • Discipline: RN, • Start Date: 01/05/2026, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours Advance your nursing career as an Operating Room Registered Nurse (OR RN) with a travel assignment in Roslyn, NY (zip code 11576). Join a leading cardiac surgical team in a high-tech Hybrid Cardiac Operating Room (CVOR) featuring six state-of-the-art rooms and a new post-anesthesia care unit. This is an excellent opportunity for experienced OR nurses seeking travel nursing jobs in New York healthcare settings, with easy access to New York City and the scenic North Shore of Long Island. \n\nTravel Nurse Job Details\n\n\n\t • Assignment Type: Travel Registered Nurse (RN)\n\t, • Location: Roslyn, NY 11576 (Long Island, New York healthcare jobs)\n\t, • Facility Setting: Hybrid Cardiac Operating Room (CVOR)\n\t, • Start Date: November 17, 2025\n\t, • End Date: February 16, 2026\n\t, • Contract Duration: 13 weeks\n\t, • Shift: Day shifts, 3x12-hour (09:00 - 21:30)\n\t, • Hours per Week: 36\n\t, • Open Positions: 2\n\t, • Patient Population: Adult cardiac surgery patients\n\t, • Orientation: 16 hours\n\t, • Estimated Weekly Salary Range: $2900-$3000\n\n\nRegistered Nurse Qualifications\n\n\n\t, • Bachelor's Degree in Nursing (BSN preferred for RN jobs)\n\t, • Active New York State Registered Nurse license (must be in hand at submission)\n\t, • Current BLS certification from the American Heart Association\n\t, • Minimum 1 year of Operating Room RN experience with cardiac surgery cases (Open Heart, CVOR)\n\t, • Experience with Epic electronic charting system required\n\t, • Travel nursing experience preferred\n\t, • Previous charge nurse experience preferred\n\t, • COVID-19 vaccination required (medical exemptions only)\n\t, • Two supervisory clinical references required (Charge RN references accepted)\n\n\nOperating Room Nurse Responsibilities\n\n\n\t, • Deliver expert perioperative nursing care in a high-tech cardiac OR environment\n\t, • Assist with advanced cardiac and vascular surgical procedures, including CABG, valve replacements, TAVR, TEVAR, and more\n\t, • Monitor patients intraoperatively and postoperatively to ensure safety and optimal outcomes\n\t, • Administer blood products and medications as needed during surgical procedures\n\t, • Maintain strict infection control and fire safety standards in the operating room\n\t, • Collaborate with interdisciplinary healthcare teams, including radiology, pharmacy, and rapid response\n\t, • Utilize Epic for accurate and timely clinical documentation\n\t, • Participate in monthly orientation and annual training modules as required for RN jobs\n\t professionals and the facilities that need them nationwide. We're committed to uncovering your ideal fit, supported by GHR's dedication to competitive compensation, transparent communication, and a devoted team that genuinely cares about your career journey. You can trust us to stand by your side as your advocate, confidante, and partner in advancing your career. At GHR, care and consideration are at the heart of everything we do. Visit ghrhealthcare.com to learn more.

GHR Healthcare - PH Division is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Roslyn, New York. Job Description & Requirements • Specialty: OR - Operating Room, • Discipline: RN, • Start Date: 01/05/2026, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours Advance your nursing career as an Operating Room Registered Nurse (OR RN) with a travel assignment in Roslyn, NY (zip code 11576). Join a leading cardiac surgical team in a high-tech Hybrid Cardiac Operating Room (CVOR) featuring six state-of-the-art rooms and a new post-anesthesia care unit. This is an excellent opportunity for experienced OR nurses seeking travel nursing jobs in New York healthcare settings, with easy access to New York City and the scenic North Shore of Long Island. \n\nTravel Nurse Job Details\n\n\n\t • Assignment Type: Travel Registered Nurse (RN)\n\t, • Location: Roslyn, NY 11576 (Long Island, New York healthcare jobs)\n\t, • Facility Setting: Hybrid Cardiac Operating Room (CVOR)\n\t, • Start Date: November 17, 2025\n\t, • End Date: February 16, 2026\n\t, • Contract Duration: 13 weeks\n\t, • Shift: Day shifts, 3x12-hour (09:00 - 21:30)\n\t, • Hours per Week: 36\n\t, • Open Positions: 2\n\t, • Patient Population: Adult cardiac surgery patients\n\t, • Orientation: 16 hours\n\t, • Estimated Weekly Salary Range: $2900-$3000\n\n\nRegistered Nurse Qualifications\n\n\n\t, • Bachelor's Degree in Nursing (BSN preferred for RN jobs)\n\t, • Active New York State Registered Nurse license (must be in hand at submission)\n\t, • Current BLS certification from the American Heart Association\n\t, • Minimum 1 year of Operating Room RN experience with cardiac surgery cases (Open Heart, CVOR)\n\t, • Experience with Epic electronic charting system required\n\t, • Travel nursing experience preferred\n\t, • Previous charge nurse experience preferred\n\t, • COVID-19 vaccination required (medical exemptions only)\n\t, • Two supervisory clinical references required (Charge RN references accepted)\n\n\nOperating Room Nurse Responsibilities\n\n\n\t, • Deliver expert perioperative nursing care in a high-tech cardiac OR environment\n\t, • Assist with advanced cardiac and vascular surgical procedures, including CABG, valve replacements, TAVR, TEVAR, and more\n\t, • Monitor patients intraoperatively and postoperatively to ensure safety and optimal outcomes\n\t, • Administer blood products and medications as needed during surgical procedures\n\t, • Maintain strict infection control and fire safety standards in the operating room\n\t, • Collaborate with interdisciplinary healthcare teams, including radiology, pharmacy, and rapid response\n\t, • Utilize Epic for accurate and timely clinical documentation\n\t, • Participate in monthly orientation and annual training modules as required for RN jobs\n\t professionals and the facilities that need them nationwide. We're committed to uncovering your ideal fit, supported by GHR's dedication to competitive compensation, transparent communication, and a devoted team that genuinely cares about your career journey. You can trust us to stand by your side as your advocate, confidante, and partner in advancing your career. At GHR, care and consideration are at the heart of everything we do. Visit ghrhealthcare.com to learn more.

Job Description Assistant Account Manager – Commercial Lines (Real Estate) Location: Hewlett, NY Compensation: Up to $90,000 (commensurate with experience) Schedule: Full-time, in-office during training (60–90 days). Hybrid option (3 days in office / 2 remote) available thereafter. About the Opportunity Harrison Gray Search has partnered with a well-established retail insurance agency in Hewlett, New York to identify an Assistant Account Manager – Commercial Lines. This individual will support a senior account manager on a high-profile book of large commercial real estate accounts, including clients with premiums exceeding $10M and hundreds of locations. The ideal candidate is an experienced commercial lines professional with Applied EPIC expertise and prior exposure to large real estate accounts in a retail insurance agency setting. Key Responsibilities • Issue and manage Certificates of Insurance for a certificate-heavy real estate book of business., • Handle endorsement requests, loss run requests, and policy checking with accuracy and attention to detail., • Support invoicing, billing, and premium tracking within Applied EPIC., • Process recommendations and maintain accurate account documentation., • Collaborate with the senior account manager to deliver consistent, high-quality service to clients., • 5+ years of commercial lines experience within a retail insurance agency (required)., • Proven experience servicing real estate accounts of significant size and complexity., • Applied EPIC proficiency (required)., • Strong technical knowledge of commercial P&C coverages., • Excellent organizational skills, accountability, and ability to manage multiple priorities., • Salary: Up to $90,000, depending on experience., • Hours: 8:30 AM – 4:30 PM, Monday–Friday., • PTO: 3 weeks’ vacation, 1 week sick time, and 15–16 additional paid Jewish holidays annually., • Retirement: 401(k) with up to 6% match through Fidelity., • Health Insurance: Comprehensive medical coverage, • Join a respected, established agency with a high-retention real estate client base., • Partner with a highly experienced senior account manager who knows the book inside and out., • Benefit from an unusually generous PTO structure and industry-leading benefits., • Hybrid flexibility is available after the initial training period.

Job DescriptionInsurance - Senior Commercial Account Manager Salary: $80,000-100,000 Location: Garden City / Rockville Centre, NY (multiple positions) Independent insurance agency is seeking Senior Commercial Lines Account Manager to service and manage a book of commercial lines accounts. The Senior Commercial Lines Account Manager will respond to client calls about policy and coverage questions and consult with clients on policy changes and risk management concerns. This position will be responsible for providing timely and professional day-to-day client service working closely with the insurance agency producer and carrier underwriters. Responsibilities: Working knowledge of Property and Casualty accounts such as Construction, Manufacturing, Retail, E&O, GL Research and compile answers to client policy and coverage questions Ability to market/quote new business and account renewals obtaining competitive coverage/cost ratios for the client Experience with multiple carrier underwriters and online rating portals Identify, compile and manage information regarding account renewals Qualifications 7-10 years of insurance industry experience related to servicing commercial accounts Property and Casualty license CIC, CPCU, or other insurance designations are desirable Applied (TAM or EPIC) or AMS360 software experience preferred Knowledge of Insurance and/or Brokerage business Technical knowledge of product area or industry Ability to provide consultation and expert advice to management on risk management issues Knowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook) Verbal and written communication skills All inquiries will be kept 100% confidential

Job Description Description: Patient Care Coordinator $19/hr Weekly Pay Primary Responsibilities: • Greets patients, family members and guests with a friendly smile, • Assists patients with signing in and completing registration, • Enters and scans patient's demographic and insurance information into Epic, • Verifies insurance eligibility and benefit information; informs patients of insurance benefits, • Collects co-payments and patient balances, • Answers incoming phone calls in a courteous and prompt manner; directs calls and takes messages, • Assists physician and clinical staff by coordinating follow up care for patients; schedules referral appointments for patients and obtains authorization for diagnostic testing, • Sends patient records to primary care physician, • High school education or equivalent experience, • Customer service experience and solid computer skills, • Ability to work a flexible schedule. Open 5 days a week , candidate would have 2 days off Preferred Qualifications: • Associates Degree or some college coursework completed, • Epic experience, • Medical office experience; Urgent Care experience, • Knowledge of insurance carriers and managed care plans In-office - Interview

Job Description The Icahn School of Medicine at Mount Sinai’s affiliation with NYC H+H|Queens, serving culturally diverse communities in Queens, New York, seeks a full and part time BC/BE Neurologist to provide high-quality, patient centered neurology services. The successful candidate would be required to cover the Neurology inpatient and outpatient services. Teaching opportunities are also available. The ideal candidate should be qualified to manage all types of acute neurological emergencies. Candidates must be BC/BE, New York State license and DEA required. Qualified candidates should have strong clinical abilities, prior teaching experience, excellent communication, and interpersonal skills. Experience working with Epic EMR is valued. The Mount Sinai Health System (MSHS) provides equal employment opportunity to all its employees and applicants for employment without unlawful discrimination on the basis of their actual or perceived race, creed, color, religion, national origin, sex, gender, gender expression, gender identity, age, disability, marital or parental status, sexual orientation, veteran, immigration, citizenship, or other protected status. EOE including Veterans and Disabled Company DescriptionWho We Are: Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve. Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.Who We Are:\r\nOver 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.\r\n\r\nFormed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.

Job DescriptionInsurance Job: Commercial Lines Account Executive Insurance Agency Location: Hempstead, NYSalary: $80,000- 100,00 Independent insurance agency is seeking an experienced Commercial Lines Account Executive to grow, service and manage a book of commercial lines accounts. This is a client facing role responsible for new business sales and growth of existing accounts based on clients changing insurance requirements. AE will consult with clients about policy and coverage recommendations and also discus risk management concerns. This position will have an assistant AE to help with administrative and client service related concerns. Responsibilities: • Working knowledge of Property and Casualty insurance, • Experience with a variety of industries, but with a focus on life science, tech, wholesale, manufacturing, and distributors., • Research and compile answers to client policy and coverage questions, • Ability to assist with the marketing/quoting process, • Experience with multiple carrier underwriters, • Identify, compile and manage information regarding account renewalsQualifications, • 7-10 years of insurance industry experience related to servicing commercial accounts, • Property and Casualty license, • CIC, CPCU, or other insurance designations are desirable, • Applied (TAM or EPIC) or AMS360 software experience preferred, • Knowledge of Insurance and/or Brokerage business, • Technical knowledge of product area or industry, • Risk management experience, • Ability to provide consultation and expert advice to management on risk management issues, • Knowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook), • Verbal and written communication skillsAll inquiries will be kept 100% confidential

Job Description Location: Brooklyn, Queens & Nassau County, NY (in-house at partner hospitals) Reports to: OB/GYN Service Line Lead; dotted line to COO Employment Type: Full-time or Part-time; 12- or 24-hour shifts Mission & Role Summary True Health NY is a physician-led, multi-site OB/GYN & Primary Care group. We’re seeking an in-house Laborist to provide full-spectrum obstetric care—triage through delivery and immediate postpartum—while partnering closely with our outpatient OBs, MFMs, anesthesia, pediatrics/NICU, and nursing leadership. This role focuses on safe throughput, exceptional patient experience, and team-based, evidence-guided care. What You’ll Do Inpatient Obstetrics & Triage • Serve as the in-house attending for L&D, OB ED/triage, and antepartum/postpartum units during assigned shifts., • Manage labor (spontaneous/induced/augmented), including VBAC/TOLAC candidates per hospital policy., • Perform vaginal deliveries (spontaneous and operative) and cesarean deliveries (primary/repeat); first-assist or primary surgeon per privileges., • Manage obstetric emergencies: shoulder dystocia, postpartum hemorrhage (PPH bundles), eclampsia, cord prolapse, uterine rupture, sepsis, severe hypertension, etc., • Interpret and act on fetal heart rate tracings; implement evidence-based interventions and closed-loop communication., • Perform bedside procedures as credentialed: amnioinfusion, external cephalic version (ECV), limited OB ultrasound, laceration repair, manual extraction/D&C for retained placenta., • Partner with True Health NY generalists and MFM specialists for consults, comanagement, and timely transfer/escalation., • Coordinate with anesthesia, neonatology/pediatrics, lactation, and nursing leadership to maintain high-reliability L&D operations., • Participate in resident/medical student teaching if a teaching site; lead bedside drills during shifts as needed., • Champion ACOG/SMFM/CMQCC-aligned pathways (PPH, severe HTN, sepsis, trial of labor after cesarean, induction protocols)., • Lead/participate in unit drills (PPH, eclampsia, shoulder dystocia), peer review, and M&M as assigned., • Document care in the hospital EHR (e.g., Epic/Cerner) with closes within 24 hours; ensure clear, timely handoffs to outpatient providers (eClinicalWorks)., • Support throughput: triage streaming, active labor management, and efficient OR turnover in collaboration with nursing and anesthesia., • Maintain and exercise privileges for: vaginal delivery (spontaneous/operative), cesarean delivery (primary/repeat), management of obstetric emergencies, ECV, and bedside procedures listed above., • Access & Throughput: Timely triage assessment (≤10 minutes door-to-provider), efficient admission/induction workflows., • Safety: Hemorrhage bundle utilization; decision-to-incision for emergent C-section within hospital standard; low unplanned ICU transfers., • Quality: Guideline adherence, VBAC/TOLAC safety metrics, low primary cesarean for nulliparous term singleton vertex as appropriate., • Experience: ≥4.7/5 patient-experience scores; positive interdepartmental feedback., • In-house Laborist shifts (12 or 24 hours); predictable block scheduling possible., • No routine outpatient clinic requirements (optional by mutual agreement)., • MD/DO; ABOG board-certified/eligible in Obstetrics & Gynecology., • Unrestricted NY medical license (or ability to obtain), DEA; hospital privileges eligibility., • Demonstrated competence as primary surgeon for cesarean delivery and proficiency in operative vaginal delivery., • Current certifications: BLS and ACLS; ALSO and NRP preferred (or obtained within 6 months)., • Strong fetal monitoring interpretation skills; team-first communicator; calm under pressure., • Competitive shift-based compensation with differentials for nights/weekends/holidays; eligibility for quality incentives. True Health NY is an equal opportunity employer. We celebrate diversity and are committed to an inclusive environment for all employees.

Job DescriptionJob Description:An Epic Physician Billing Analyst (also known as an Epic Professional Billing Analyst) is responsible for the configuration, maintenance, and optimization of the Epic Professional Billing module within a healthcare organization. This role is vital for ensuring accurate patient billing, claims processing, and reimbursement for services provided by individual healthcare providers, such as doctors or therapists. Key Responsibilities:System Configuration and Maintenance: Configure and customize the Epic Professional Billing application to meet the specific business needs and workflows of the organization. Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies. Perform ongoing maintenance and updates to Epic applications. Build and test system changes, presenting them to end-users and migrating them to production. Workflow Analysis and Optimization: Analyze existing financial workflows and identify opportunities for improvement and optimization. Design and implement leading practice workflows to enhance efficiency and effectiveness. Collaborate with various stakeholders, including IT, finance, and end-users, to ensure the Epic system aligns with business operations. Support and Troubleshooting: Act as the primary support contact for Epic Professional Billing application end-users. Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors. Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement. Provide on-call support on a rotating basis. Training and Education: Participate in training and educate end-users on the Epic Professional Billing application and related workflows. Develop and document internal procedures for using Epic and other applications. Compliance and Updates: Stay current with Epic technologies, obtain and maintain necessary Epic certifications. Ensure compliance with industry standards and regulations, such as transitioning between different claim formats (e.g., X12 4010 to 5010) and coding systems (e.g., ICD-9 to ICD-10). Review and assess the impact of changes and enhancements with each new Epic release and make recommendations for the best course of action. Essential skills and qualifications:Education and Certification: Bachelor’s Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field. Certified in Epic Professional Billing. Technical Skills: Expertise in Epic's Professional Billing module, including charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates. Experience with system configuration and troubleshooting tools. Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint). Healthcare Industry Knowledge: Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures. Familiarity with the differences between professional billing and hospital billing. Knowledge of medical coding systems like CPT and ICD-10. Soft Skills: Strong interpersonal relationship skills and effective communication skills (both oral and written). Analytical thinking and problem-solving abilities. Attention to detail and accuracy. Self-motivated and a team player.

Job Description Job Description: • An Epic Physician Billing Analyst (also known as an Epic Professional Billing Analyst) is responsible for the configuration, maintenance, and optimization of the Epic Professional Billing module within a healthcare organization., • System Configuration and Maintenance:, • Configure and customize the Epic Professional Billing application to meet the specific business needs and workflows of the organization., • Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies., • Perform ongoing maintenance and updates to Epic applications., • Build and test system changes, presenting them to end-users and migrating them to production., • Workflow Analysis and Optimization:, • Analyze existing financial workflows and identify opportunities for improvement and optimization., • Design and implement leading practice workflows to enhance efficiency and effectiveness., • Collaborate with various stakeholders, including IT, finance, and end-users, to ensure the Epic system aligns with business operations., • Support and Troubleshooting:, • Act as the primary support contact for Epic Professional Billing application end-users., • Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors., • Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement., • Provide on-call support on a rotating basis., • Training and Education:, • Participate in training and educate end-users on the Epic Professional Billing application and related workflows., • Develop and document internal procedures for using Epic and other applications., • Compliance and Updates:, • Stay current with Epic technologies, obtain and maintain necessary Epic certifications., • Ensure compliance with industry standards and regulations, such as transitioning between different claim formats (e.g., X12 4010 to 5010) and coding systems (e.g., ICD-9 to ICD-10)., • Review and assess the impact of changes and enhancements with each new Epic release and make recommendations for the best course of action. Essential skills and qualifications: • Education and Certification:, • Bachelors Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field., • Certified in Epic Professional Billing., • Technical Skills:, • Expertise in Epic's Professional Billing module, including charge router, work queue configuration, collection agency workflows, statement processing, benefit engine, and estimates., • Experience with system configuration and troubleshooting tools., • Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint)., • Healthcare Industry Knowledge:, • Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures., • Familiarity with the differences between professional billing and hospital billing., • Knowledge of medical coding systems like CPT and ICD-10., • Soft Skills:, • Strong interpersonal relationship skills and effective communication skills (both oral and written)., • Analytical thinking and problem-solving abilities., • Attention to detail and accuracy., • Self-motivated and a team player.

Job Description💡 GC Chemist – Pharmaceutical QC (Queens, NY | In-Office) Join a leading pharmaceutical manufacturer committed to quality and innovation. This is a full-time, in-office role in Queens, NY, ideal for an experienced chemist with strong Gas Chromatography (GC) expertise and a passion for method development and validation. 🔍 About the Role You’ll perform advanced laboratory testing using GC, develop and validate methods, and support method transfer activities. This position offers a unique opportunity to apply R&D-level skills in a QC environment while enjoying a better commute and work-life balance. 🛠️ Key Responsibilities • Independently perform advanced GC testing of raw materials and finished products, • Develop GC methods and execute method validation, verification, and transfer, • Operate GC instruments with headspace and direct injection capabilities, • Support investigations, audits, and regulatory inspections, • Maintain cGMP-compliant documentation and mentor junior chemists✅ Qualifications, • 5+ years of experience in GC methods development, validation, and transfer, • Strong troubleshooting skills with GC instrumentation, • Experience in pharmaceuticals and QC chemistry, • Familiarity with cGMP standards and compliance, • Bonus: HPLC, mass spectrometry, titration, wet chemistry🏢 Work Environment & Benefits, • Location: Queens, NY (shorter commute for many LI professionals!), • Schedule: Full-time, in-office, • Compensation: Up to $95K (potentially $100K for top talent), • Better commute & family time: Epic is the only pharmaceutical manufacturer located in Queens—avoid long drives to Hauppauge or deep Suffolk., • Creative work: 40% of your time will involve method development, validation, and transfer—skills typically associated with R&D. Epic Pharma offers benefits including medical, dental, and vision insurance, a 401k with company match, and various paid time off options. Other benefits can include life insurance, short and long-term disability, tuition reimbursement, and employee activities. Workplace Type This is a fully onsite position in Laurelton,NY. Application Deadline This position is anticipated to close on Jan 2, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email for other accommodation options.

Job Description This position is a full-time/salaried-hybrid schedule opportunity based in Hicksville, Long Island. The EPIC System Clindoc Lead System Analyst is responsible for the development, building, implementation, and ongoing maintenance of all aspects of related applications, clinical information systems, and computerized systems for the Electronic Medical Record project for the Medisys network. Collaborates with other disciplines to develop, build, integrate, implement and maintain all Epic Care Clinical applications. Coordinates with SME's and participate in core group meetings. Coordinates and is responsible to assist in the training of related staff in Epic Care Clinical applications for the Medisys Network. Compiles analytical reports for Jamaica, Flushing hospitals. Configures and creates new records. Responsible for Change Control and Security Change Control. Investigates and troubleshoots issues reported by users. Assists MediSys users with issues regarding workbench reports. Provides tip sheets and guidance for Epic Support Desk and training. Review Nova notes, build, test and validate new upgrades and enhancements. Responsible for unit testing and integrated testing for upgrades. Works with Epic TS to resolve application issues. Education: Bachelor’s degree preferred, or equivalent experience. Experience: Requires at least 1+ years of related experience: • EPIC Clindoc proficiency/certification required, • Clinical lab experience and/or knowledge of EPIC build preferred Knowledge and Skills: Possess clinical application knowledge and experience Positive attitude, detail oriented, self-motivated, critical thinker Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base Basic presentation skills Ability to interact and develop relationships with intra-departmental teams Effectively communicate in both oral and written form to a widely diverse audience Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) Ability to complete work assignments in a timely manner as assigned by supervisor with minimal oversight Excellent customer service skills Ability to multi-task effectively in a rapidly changing environment

Epic System Analyst (Rehab) • The Clinical Systems Analyst - Rehab will be responsible for implementing/developing Epic and related applications., • This position will develop, implement, manage and provide ongoing support for clinical information systems., • Will proactively increase knowledge of Epic EHR software, health system operations and will work with the Epic project team to translate business needs into EHR functionality., • Will analyze procedures and problems, report findings and make recommendations for resolutions. Responsible for formulating objectives to meet system scope., • Preferred Epic proficient/certified in Rehab., • Required Epic proficient/certified in EpicCare Inpatient or Ambulatory., • Familiarity with clinical hospital software and/or hardware technology, database, screen handler, query languages, including ability to design, configure, train, or implement clinical systems., • Healthcare support experience is desired in areas such as billing, scheduling, access services, and health information management., • Hands on Epic clinical systems experience desirable. Knowledge of current business practices and computing systems, interfaces and rehab hospital and medical rehab group practice standard software • including computer systems and methods utilized in structuring and preparing input data for computer applications., • Knowledge of a variety of hardware and software environments and of the healthcare industry and Epic healthcare applications required. Analytical skills necessary to apply computer technology to resolve clinical problems and/or increase operational efficiency of data processing systems., • Ability to analyze the functionality of systems and their fit with specifications. Understands relationships between system processes/programs, system parameters, files and data relationships for assigned products., • Ability to research, analyze and thoroughly understand workflows of end users, using this knowledge to configure systems which improve processes, add efficiencies and promote patient safety., • Familiar with program development tools such as editors and configuration tools. Basic knowledge of standardized quality improvement methodologies., • Ability to respond to changing demands, priorities, procedures and technology., • Able to lead groups to make key decisions., • Ability to lead meetings, prioritize, resolve conflicts, maintain issues lists and help manage a project plan. Interpersonal skills necessary to communicate effectively with user departments in ascertaining and converting needs for application to electronic data processing systems., • Ability to express needs clearly, both verbally and in writing. Ability to work independently. Self-directed in identifying changing demands and priorities., • Acts as a change agent in adjusting to new procedures and technology. Dedication to detail with proven organizational skills., • Ability to establish and maintain effective working relationships with co-workers, supervisors, and users., • Project management and planning expertise., • Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions.

Job Description - Physician Assistant – Urology (Full Time) Location: Hospital Based in Queens, NY Department: Urology Schedule: Full-Time | [Mon–Fri, rotating call if applicable] About the Hospital: Our Client is a leading acute-care hospital committed to delivering high-quality, patient-centered care to our community. The Urology Department provides comprehensive services ranging from minimally invasive surgery to advanced treatment for complex genitourinary conditions. We are seeking a dedicated Physician Assistant to support our expanding service line and enhance continuity of care across inpatient and outpatient settings. Position Summary: The Urology Physician Assistant works collaboratively with attending urologists to deliver exceptional care to patients with acute and chronic urologic conditions. This role includes outpatient clinics, inpatient rounding, pre- and post-operative management, and participation in surgical procedures depending on department needs. The PA serves as an essential member of the care team and plays a key role in ensuring timely access and high-quality outcomes. Key Responsibilities: Clinical & Outpatient Care: • Conduct patient assessments, histories, and physical examinations, • Diagnose, manage, and treat urologic conditions in collaboration with supervising physicians, • Order, review, and interpret diagnostic tests and imaging, • Perform in-office procedures (catheterizations, voiding trials, bladder instillations, wound care, etc.), • Round on admitted patients and update daily progress notes, • Assist with inpatient consults from the Emergency Department and hospital floors, • Assist urologists in the OR for procedures such as cystoscopy, ureteroscopy, TURP/TURBT, and robotic-assisted surgeries (if applicable), • Complete accurate and timely EMR documentation, i.e. Epic, • Collaborate with multidisciplinary teams to ensure seamless transitions of care, • Support quality improvement initiatives and adherence to hospital policies Qualifications: Required: • Master’s degree from an accredited Physician Assistant program, • Active NCCPA certification, • Active NY State PA license or eligibility, • BLS certification (ACLS may be required depending on service), • Prior experience in urology, surgical services, or inpatient hospital care, • OR assisting experience, • Fast-paced hospital setting with a mix of inpatient, outpatient, and procedural responsibilities The Hospital offers a competitive compensation package, including: • Medical, dental, and vision coverage, • Retirement plan with employer contribution, • Paid time off and CME allowance, • Malpractice insurance, • Tuition assistance and opportunities for professional development

Responsibilities • Serve as an active member of the Beaker clinical application team, dedicated to the full implementation roll-out, transitioning from Soft Lab (SCC) to Epic Beaker., • Play a crucial role in the implementation, optimization, and support of the Epic Beaker laboratory information system (LIS)., • Responsible for ensuring the smooth functioning of the Beaker system by working closely with laboratory staff, IT teams, and other stakeholders., • Follow departmental standards for software configuration control, quality assurance, and version releases., • Test and maintain application/integrated test scripts, while having the ability to communicate new releases of features/functionality, and any application changes/revisions to operational leadership., • Work with instructional designers to develop and maintain application specific training curriculum and materials., • Well versed in process improvement, demand management, and project management methodologies., • Participate in the on-call responsibilities in support of a 24hr/7 days- production system environment, while acting as the primary support contact for the applications end-users., • Plan and coordinate downtime, change management, maintenance, and upgrades. Qualifications and Skills • Healthcare knowledge/experience with exposure to laboratory workflows., • Excellent analytical and problem-solving skills., • Strong communication and interpersonal skills to effectively interact with end-users and technical teams., • Participates in multiple cross-functional projects; Understands project planning and coordination methodologies using project management skills, tools, and lean methodologies., • Ability to manage multiple priorities and work independently in a fast-paced environment., • MS Office experience required. Requirements • Bachelor's degree in healthcare administration, information systems, or a related field., • Strong knowledge and experience with Epic Beaker (Beaker Anatomic Pathology, Beaker Clinical Pathology), with certification/accreditation/proficiency., • Demonstrate basic knowledge of Epic application and third-party solutions, while understanding laboratory workflows, terminology, and best practices., • Blood Bank/Pathology/Microbiology clinical knowledge and expertise preferred., • HL7 and data networking experience preferred.

JOB SUMMARY: Report accurately and timely to upper management project timelines and status of projects and tickets. Actively working with development team members, architects and related team leads to identify, trial and implement requested project. Owning the processes and leading improvement of the development related activities from design through to release. Working with other team members/leads to ensure processes support the effective transition of projects into and through delivery phases. Monitor Post development/deployment support activates. Administrating Development resources as databases and servers. REQUIRED EDUCATION: BS Degree or equivalent experience REQUIRED SKILLS AND /OR EXPERIENCE: Strong knowledge .Net (VB or C#) Development background/ 3 years minimum experience Strong knowledge of web development frameworks ASPnet, MVC and cross platform frameworks Strong Knowledge of MS SQL, mySQL, SSIS and Stored Procedures Knowledge of Epic API Integration a plus Mobile Development - MAUI (preferred) Good Written/Oral Communication Skills Good Interpersonal Skills Strong Project Management Skills Good Leadership Skills Strong Knowledge of the Clinical/Hospital Environment Strong Problem Solving & Analytical Skills

Epic Research Analyst I JOB DESCRIPTION The Epic Research Analyst I will be the principal analyst for the Epic Research module and the Research departments systems that might interface into Epic. They should have a thorough understanding of available technology, tools, and existing designs. This position is a full-time/salaried opportunity based in Hicksville, Long Island. Onsite schedule for the first 90 days, hybrid thereafter with 2 remote days. Duties and Responsibilities: 1. Provides guidance, expertise, and solutions related to available system options for build requests throughout all phases of the project development cycle., 2. Works closely with client management, clinical end users, operations, and leadership to identify and specify the complex business needs and processes for diverse development of workflows within the EHR as it applies to Research., 3. Researches and evaluates alternative solutions and recommends the most efficient and cost-effective solutions for the systems design., 4. Performs analysis and system design. May code new or modified programs, reuse existing code with program development software alternatives and/or integrates purchased solutions., 5. Documents, tests, implements, and provides on-going support for the applications., 6. Provides highly technical consulting and leadership in identifying and implementing new uses of information technologies that assist the functional business units in meeting their strategic objectives., 7. Acts as expert technical resource to development staff in all phases of the development and implementation process., 8. Performs related duties as assigned or requested. Requirements: · Education: Bachelor’s degree, or an equivalent combination of education and work experience. · Epic proficiency or certification in Epic Research module · Strong understanding of Epic integration with various external platforms and systems · Strong communication, organizational and leadership • skills

EPIC WILLOW ANALYST (Hybrid with 2 remote days after 90 days from hire date) JOB SUMMARY: The candidate will hold a dual role within Medisys. They will equally split their support/build assignments between the Willow application, and another EPIC application (preferably ASAP or EpicCare Ambulatory). The candidate will be responsible for the maintenance and support of both applications to ensure compliance with Medisys guiding principles. • Should have EPIC experience within two different EPIC Build applications (Workflows, Integration/Interfacing), Testing, & Implementation., • Proactively engages present and future stakeholders in design, priority setting, implementation, and support and maintenance activities., • Works in collaboration with teams, individuals and peers with positive attitude of accomplishment., • Must have at least 3 years of Analyst Experience with Epic., • Analyst needs to be proficient at self-learning., • Outstanding communication, collaboration and facilitation skills are required., • Willow Inpatient Certification including current NVTs for 2020., • Epic ASAP or Ambulatory Proficiency/Certification (or another EPIC application Proficiency/Certification), • Knowledge of Willow medication charge build experience highly desired. Pharmacy experience desired., • Reporting build highly desired., • Testing experience desired., • Clinical background & experience a Plus., • Decision Support Experience a Plus., • Integration/Data Mapping Experience a Plus., • Education: Bachelor's Degree and in depth knowledge of clinical theory and practice.

Epic Patient Access Analyst will be responsible for building and testing implementations, and optimization of the module. He/she must be a subject matter expert in the following Epic Patient Access core modules: Cadence, Grand Central and Prelude. Job Responsibilities: • Provides application, workflow build and process expertise through knowledge sharing, guidance and training., • Provides support, analysis, configuration, development, testing and implementation services for multiple applications with users, technologies and complexities., • Identify system optimization and enhancement opportunities and collaborate with users, vendors and other IT analysts in order to design and implement effective solutions, • Performs work that is complex and cross functional in nature., • Analyzes, develops, tests and implements solutions while adhering to change control and testing methodologies and all other related documentation standards., • Communicate with stakeholders from requirements to implementation. Resolve application issues and escalate complex ones as needed., • Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required Required Education: BS Degree Experience: Requires at least 1+ years of related experience: EPIC Cadence, Grand Central and/or Prelude proficiency/certification required Required Skills and/or Experience: Good Written/Oral Communication Skills Good Interpersonal Skills Strong Project Management Skills Good Leadership Skills Strong Knowledge of the Clinical/Hospital Environment Strong Problem Solving and Analytical Skills WORK LOCATION: Hicksville, NY WORK SCHEDULE: Hybrid with 2 remote days after 90 days from start date SALARY RANGE: $75K – $120K

Job Description - Physician Assistant – Urology (Full Time) Location: Hospital Based in Queens, NY Department: Urology Schedule: Full-Time | [Mon–Fri, rotating call if applicable] About the Hospital: Our Client is a leading acute-care hospital committed to delivering high-quality, patient-centered care to our community. The Urology Department provides comprehensive services ranging from minimally invasive surgery to advanced treatment for complex genitourinary conditions. We are seeking a dedicated Physician Assistant to support our expanding service line and enhance continuity of care across inpatient and outpatient settings. Position Summary: The Urology Physician Assistant works collaboratively with attending urologists to deliver exceptional care to patients with acute and chronic urologic conditions. This role includes outpatient clinics, inpatient rounding, pre- and post-operative management, and participation in surgical procedures depending on department needs. The PA serves as an essential member of the care team and plays a key role in ensuring timely access and high-quality outcomes. Key Responsibilities: Clinical & Outpatient Care: • Conduct patient assessments, histories, and physical examinations, • Diagnose, manage, and treat urologic conditions in collaboration with supervising physicians, • Order, review, and interpret diagnostic tests and imaging, • Perform in-office procedures (catheterizations, voiding trials, bladder instillations, wound care, etc.), • Round on admitted patients and update daily progress notes, • Assist with inpatient consults from the Emergency Department and hospital floors, • Assist urologists in the OR for procedures such as cystoscopy, ureteroscopy, TURP/TURBT, and robotic-assisted surgeries (if applicable), • Complete accurate and timely EMR documentation, i.e. Epic, • Collaborate with multidisciplinary teams to ensure seamless transitions of care, • Support quality improvement initiatives and adherence to hospital policies Qualifications: Required: • Master’s degree from an accredited Physician Assistant program, • Active NCCPA certification, • Active NY State PA license or eligibility, • BLS certification (ACLS may be required depending on service), • Prior experience in urology, surgical services, or inpatient hospital care, • OR assisting experience, • Fast-paced hospital setting with a mix of inpatient, outpatient, and procedural responsibilities The Hospital offers a competitive compensation package, including: • Medical, dental, and vision coverage, • Retirement plan with employer contribution, • Paid time off and CME allowance, • Malpractice insurance, • Tuition assistance and opportunities for professional development

Job description EpicCare Ambulatory Analyst This position is a full-time/salaried on-site opportunity based in Hicksville, Long Island. The EPIC System Analyst is responsible for design, build, testing, validation, and ongoing support of EpicCare Ambulatory applications. Perform basic analysis of the daily use and administration of assigned IT system(s). Work closely with Operational counterparts to ensure delivery of expected outcomes. Provide expert and creative solutions to end-user requirements and problems. Test and troubleshoot existing and proposed assigned system(s). Generate reports as requested, including writing specifications for custom reports. Provide support and troubleshooting to end users. Document end-user issues and recommend steps to prevent recurrences. Work collaboratively with other EPIC applications and the Training Team to provide positive outcomes for our end users. Education: • Bachelor’s degree preferred, or equivalent experience. Experience: § Requires at least 1+ years of related experience: • Ambulatory proficiency/certification required, • MyChart experience a +, • Ambulatory orders/order transmittal build knowledge a + Knowledge and Skills: • Possess clinical application knowledge and experience, • Positive attitude, detail oriented, self-motivated, critical thinker, • Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base, • Basic presentation skills, • Ability to interact and develop relationships with intra-departmental teams, • Effectively communicate in both oral and written form to a widely diverse audience, • Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies, • Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), • Ability to complete work assignments in a timely manner as assigned by supervisor with minimal oversight, • Excellent customer service skills, • Ability to multi-task effectively in a rapidly changing environment

Epic Beacon Analyst (Proficient or Certified) Required: • Proficient or Certified in Epic Beacon application., • At least one year experience with build and/or maintenance of the Beacon module., • Strong communication skills, written and verbal., • Highly organized, able to multitask as well as maintain focus on individual tasks., • Track and document build, risks, and issues accurately in our project management software., • Implementation roll-out of Epic Beacon system with continued support post implementation., • Lead and coordinate clinical process redesign., • Collaboratively work with users to assess needs, monitor data, implement system updates, and analyze systems for performance issues., • Apply technical expertise to system build to identify, troubleshoot, and resolve problems., • Work closely with project/operational leadership to accurately scope out build requests and provide streamlined solutions based on current system set-up., • Lead meetings regarding project status and on-going work production coordination., • Act as expert technical resource to development staff in all phases of the development and implementation process., • Other duties as assigned.

Job Description The Icahn School of Medicine at Mount Sinai’s affiliation with NYC H+H/Queens, serving culturally diverse communities in Queens, New York, seeks BC/BE Neurologists to provide high-quality, patient centered neurology services on a per diem basis. Openings to cover the neurology inpatient service during days, evenings, and weekend are available. Opportunities for teaching available. The ideal candidate should be qualified to manage all manner of acute neurological emergencies, including stroke and epilepsy. Candidates must be BC/BE, New York State license and DEA required. Qualified candidates should have strong clinical abilities, teaching experience, communication, and interpersonal skills. Experience working with Epic EMR is valued. The Mount Sinai Health System (MSHS) provides equal employment opportunity to all its employees and applicants for employment without unlawful discrimination on the basis of their actual or perceived race, creed, color, religion, national origin, sex, gender, gender expression, gender identity, age, disability, marital or parental status, sexual orientation, veteran, immigration, citizenship, or other protected status. EOE including Veterans and Disabled Company DescriptionWho We Are: Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve. Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.Who We Are:\r\nOver 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.\r\n\r\nFormed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.

Job DescriptionJoin Our Thriving Team as a Support Technician at WheelHouse IT! Are you passionate about technology and looking to take your IT career to the next level? Do you want to make a real impact, working with a variety of clients and tackling diverse challenges? Look no further! Location: Long Island-based ONLY, with opportunities for on-site and hybrid work. At WheelHouse IT, we’re not just solving technical problems, we’re creating long-term partnerships and building a future-proof business. As a Support Technician, you’ll be at the heart of it all, helping our clients succeed by providing top-tier support, troubleshooting, and innovative solutions. What You’ll Do: * Support and Grow: You’ll be the go-to tech for both remote and on-site client needs. Whether it’s fixing an issue or providing expert guidance, you’ll be trusted to handle a wide variety of requests. * Collaboration and Communication: Work alongside a team that values collaboration. From technical experts to clients who need plain-English solutions, your communication will make the difference. * Troubleshoot and Innovate: Every day will present new challenges, and you’ll have the opportunity to think outside the box. We encourage fresh ideas and solutions, ensuring you’re always growing in your role. * Contribute to Bigger Projects: Assist with internal system enhancements, customer-facing environments, and major IT projects when the need arises. No two days are the same! Who You Are: * A Problem-Solver: You thrive when faced with challenges and approach every situation with a “can-do” attitude. You’re always looking for solutions, not excuses. * A Team Player: You know that success is a team effort. Whether you’re collaborating with colleagues or interacting with clients, you’re all about building strong relationships. * A Driven Learner: You’re excited about continuous improvement—both personally and professionally. You understand that staying ahead in IT means never stop learning. * Customer-Focused: You’re always looking for ways to make our clients’ lives easier, offering outstanding service with a smile. Why WheelHouse IT? * Fast-Paced, Dynamic Environment: No two days are the same! You’ll always be on your toes, solving complex problems, and making a difference in our clients' operations. * Growth and Development: At WheelHouse IT, we invest in our people. We provide training opportunities and encourage you to level up your skills as we grow together. * Inclusive, Fun Team Culture: Our team doesn’t just work hard, we also know how to have fun. With a diverse, inclusive, and supportive environment, you’ll feel like part of something special. Benefits Package: * Comprehensive Medical, Dental, and Vision Insurance * 401(k) with a GENEROUS company match * Paid Time Off and Company-Sponsored Cell Phone * Performance-Based Bonuses * Training and Professional Development * And more perks that make this a great place to work, learn, and grow! Compensation: $16.50/hr What We’re Looking For: * Challenge Accepted: You step up when faced with tough problems, always looking for solutions, not excuses. * Own It: Mistakes happen. You own them, learn, and move forward. * Attention to Detail: Precision is key in everything—from troubleshooting to documenting solutions. * Team Player: You collaborate effectively, explaining tech to clients and working with teammates. * Continuous Growth: You’re driven to improve, learn, and build a solid knowledge base. * Epic Personality: You bring positive energy and thrive in a fast-paced environment. Bonus Points For: * 1+ year of IT support experience (networking, Microsoft products, Active Directory) * Certifications (A+, Network+, or equivalent) * Familiarity with MSP environments or tools like LabTech or ConnectWise Powered by JazzHR HwOBHKY2db