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  • Optical Sales Representative
    Optical Sales Representative
    hace 27 días
    Jornada completa
    Manhattan, New York

    We are seeking a knowledgeable and enthusiastic Optical Sales Representative to join our team. This role involves engaging with customers to provide expert guidance on optical products and services, supporting clinical staff, and ensuring a seamless patient experience. The ideal candidate will possess a strong understanding of ophthalmology, medical terminology, and retail sales, with experience in optical or clinic environments. This position offers an excellent opportunity for individuals passionate about healthcare, optics, and customer service to grow within a dynamic organization committed to quality care. Duties Assist customers in selecting eyewear and optical products tailored to their needs, utilizing retail sales skills and product knowledge. Educate patients on lens options, frame styles, and optical procedures, applying physiology and anatomy knowledge. Support clinical staff by managing medical records, updating EMR systems such as Epic or other EMR platforms, and ensuring compliance with HIPAA regulations. Conduct basic vision assessments including vital signs where applicable, and assist with patient intake processes. Maintain accurate documentation of sales transactions, medical coding, billing procedures, and inventory management. Ensure aseptic techniques are followed during any clinical procedures or equipment handling. Collaborate with laboratory staff on optical measurements and lab-based processes to ensure precision in lens fitting. Support senior care or pediatrics patients by providing tailored optical solutions and compassionate service. Stay informed about new optical products, medical advancements in ophthalmology, and industry trends to enhance customer service. Requirements Prior experience in optical sales or clinic environments preferred; familiarity with ophthalmology is highly desirable. Knowledge of medical terminology, anatomy related to the eye, physiology, vital signs, and HIPAA compliance. Experience with EMR systems such as Epic or similar platforms; proficiency in medical billing and coding is a plus. Strong retail management skills including retail math for transactions and inventory control. Excellent communication skills to explain complex concepts clearly to patients of all ages including pediatrics and senior care populations. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Basic laboratory experience related to optics or ophthalmic procedures is advantageous. A background in healthcare-related fields such as clinic experience or laboratory work will be considered an asset. This role is integral to delivering exceptional optical care while supporting the overall health services provided by our organization. We welcome motivated candidates eager to contribute their expertise in a collaborative healthcare setting.

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  • Front Desk Receptionist
    Front Desk Receptionist
    hace 28 días
    Jornada completa
    Mineola

    Front Desk Receptionist – Spanish Clinic (Mineola Med) Position Type: Full-Time / Part-Time Location: Mineola, NY Reports To: Office Manager / Clinic Administrator Position Summary The Front Desk Receptionist is the first point of contact for patients at the Spanish Clinic at Mineola Med. This role is responsible for providing excellent customer service, performing administrative duties, and supporting clinical staff. Fluency in both Spanish and English is required to effectively communicate with a diverse patient population. Key Responsibilities Patient Interaction & Customer Service Greet patients warmly and professionally as they arrive. Check patients in and out, ensuring demographic information is accurate and updated. Provide assistance, directions, and general information in both English and Spanish. Answer phone calls, return messages, and schedule appointments. Handle patient inquiries and escalate clinical questions to appropriate staff. Administrative Duties Verify insurance information, eligibility, and documentation. Collect co-pays, outstanding balances, and process payments. Maintain organized patient records (electronic and paper). Prepare daily schedules, appointment lists, and reports. Ensure the front desk area is clean, organized, and welcoming. Coordination & Support Communicate effectively with medical assistants, providers, and office staff. Assist with pre-visit paperwork, consent forms, and referrals. Support workflow to ensure timely patient movement throughout the clinic. Follow HIPAA regulations and maintain patient confidentiality at all times. Required Qualifications Bilingual: Fluent in Spanish and English (spoken and written). High school diploma or equivalent; medical office experience preferred. Strong customer service and communication skills. Basic computer proficiency (EHR systems, scheduling software, email). Ability to multitask in a fast-paced medical environment. Professional, compassionate, and patient-focused demeanor. Preferred Qualifications Experience in a medical or healthcare front desk role. Knowledge of insurance plans (Medicaid, Medicare, commercial). Familiarity with EHR systems such as eClinicalWorks, Epic, or similar. Work Environment Outpatient clinic setting. Frequent interaction with patients and clinical staff. Requires ability to sit, stand, and perform administrative tasks for extended periods. Compensation & Benefits (Customize based on your offering) Competitive hourly wage Health, dental, vision insurance PTO and holidays Opportunities for training and advancement

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