Are you a business? Hire evening receptionist candidates in United States
Qualifications - Have exceptional interpersonal skills with a friendly and approachable personality - Love being organized and have attention to detail - Can multitask and thrive in a fast-paced environment - Are tech savvy and can learn quickly Responsibilities - As our Front Desk admin, you'll be the first impression for our clients experience - You'll wear many hats - from welcoming guests with a smile to scheduling appointments, processing payments, and ensuring a seamless flow throughout the day - Greet clients with a warm and friendly demeanor, making them feel valued and comfortable - Manage front desk operations efficiently, ensuring a smooth check-in and check-out process - Update information as needed Answer phone calls and inquiries, providing information and assistance with a cheerful attitude - Schedule appointments and take notes on all calls within our systems - Create tasks to follow up with clients Keep an eye on scheduling to reduce wait times - If delays offer beverages to make the client comfortable - Be comfortable with sales and upselling to clients - Maintain a clean and organized front desk/lobby area - Perform additional responsibilities as required or assigned Adapt your communication style to diverse clientele, ensuring everyone feels heard Availability to work flexible hours, including evenings and weekends, to accommodate client schedules Continuous learning and development opportunities to enhance your skills and knowledge If you are passionate about providing outstanding customer service, possess a friendly and bubbly personality, and thrive in an organized setting, we want to hear from you!
We are looking for a Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services. Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone, email or in person and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand. Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers, engage in social media and marketing affairs. Responsibilities Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival Book and confirm appointments via phone and email, Instagram Process transactions (cash and credit cards) and issue receipts Offer beverages, snack, and chat with clients who are in the waiting area Welcome walk-ins, answer questions about services and schedule appointments based on availability Inform clients about new services and discounts Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards) Update client records with contact and billing details, appointments and services offered Manage our call center Maintain a tidy reception area Order business cards, brochures and stationery as needed Social media Savy, able to communicate and market through popular social media platforms by promoting services, and products Cleans and sanitize salon for opening, closing and I’m between clients Skills Social media Savy, able to communicate and market through popular social media platforms Proven work experience as a Salon Receptionist, Front Desk Representative or similar role Hands-on experience with office equipment, like printers and POS systems Familiarity with processing transactions Excellent communication abilities (verbal, phone and email) with a customer service attitude Solid organization and record-keeping skills An ability to remain calm under stressful circumstances High School diploma Benefits: Employee discount Flexible schedule Shift: 8 hour shift Weekly day range: Every weekend Monday to Friday Rotating weekends Education: Associate (Required) Experience: Customer Service: 3 years (Required) Work Location: In person