Assistant Manager
16 days ago
Atlanta
Job DescriptionDescriptionPLEASE NOTE THAT THIS APPLICATION REQUIRES RELOCATION TO ONE/ANY OF THE FOLLOWING LOCATIONS: • Thomaston, GA, • Brunswick, GA, • Griffin, GA, • Carrollton, GA, • Milledgeville, GA, • Albany, GAWho We Are We’re building a better way to donate plasma — one that’s fast, friendly, and powered by smart technology - our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We’ve grown from 2 to 30+ locations in under 3 years, and we’re just getting started. If you want to grow your career with a high-energy team, this is a great opportunity. What You'll Do As the Assistant Manager, you’ll be a key partner to the Center Director and a visible leader on the donor floor, taking ownership of key parts of daily operations while ensuring a safe and welcoming experience. You will be a key part of the culture - jumping in wherever necessary and creating a positive environment for the team and our donors. You will have a unique opportunity to be part of a high-growth organization, one that is changing rapidly and creating new opportunities for our high-performing team members. Compensation: Up to $70K ($50K - $55K base + up to 25% monthly bonus) + benefitsTravel: 8 weeks of paid training with travel and accommodations provided Key Responsibilities • Own day-to-day operations by jumping in on the donor floor, keeping things moving, and ensuring smooth donor flow and retention., • Partner on strategy with the Center Director to plan and execute goals around operations, donor experience, and compliance., • Lead by example and coach team members in real time., • Monitor quality, safety, and regulatory standards, supporting audits and inspections., • Manage and maintain inventory, equipment, and supplies., • Recruit and develop exceptional team members and foster a culture of growth and accountability., • High school diploma, GED equivalent, or higher education, • 2+ years of supervisory or leadership experience, • Ability to lift 50 lbs., sit or stand for extended periods, and enter cold environments (-40°ree;C) for short periods, • Ability to work both day and evening hours, weekends, holidays, extended shifts as neededWho You Are, • A Reliable Problem Solver – You take ownership. You're excited to get in the weeds, know how to creatively prioritize and solve a long, ambiguous, and evolving task list, are trustworthy and outcomes oriented., • An Empathetic Communicator – You know how to adapt your communication style to meet different audiences (staff with different styles, donors, Ops leadership); you have strong conflict resolution skills, are even-keeled under pressure, and know how to motivate and inspire others., • A Data-Driven Decision Maker – You are metrics driven, have strong logical reasoning and decision-making skills, aren’t distracted by one-offs or edge cases, • Development-Minded - You are self-aware and curious, have integrity, and have a track record of steep learning curves.Who You Are Not, • Someone who isn’t excited to get their hands dirty – while you are hired for a role, our operations are often unpredictable, and we need people willing to jump in where they’re needed., • Someone who doesn’t thrive in an environment of continuous change –we are in a hypergrowth stage, which is unique for this industry. We need people who are excited to be with us on this rollercoaster., • Competitive pay + monthly bonus potential, • Significant career growth opportunities in a fast-scaling environment, • Medical, dental, and vision insurance, • Paid time off and company holidays