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  • Cafe Development & Construction Project Manager (NJ/NY)
    Cafe Development & Construction Project Manager (NJ/NY)
    hace 4 días
    $100000–$115000 anual
    Jornada completa
    Moonachie

    Report to: Director of Construction With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR The role manages all facets of Paris Baguette development projects, including initially coordination purchases, construction activities, coordinates internal teams and external partners, and works closely with franchisees to ensure projects stay on track, within budget, and aligned with Paris Baguette standards and the Café Development Roadmap. This position connects Development, Operations, Marketing, Training and other support center departments to Franchise teams to ensure clear communication, accountability, and timely execution. The ideal candidate will have strong construction and project management experience, business acumen, franchisee relationship skills, and an understanding of café or retail operations. KNOWLEDGE AND RESPONSIBILITIES Project Development & Construction • Manage all facets of the development process for new, relocated, and remodel café projects, from initial test-fit and design development through permitting, construction, final completion, and opening., • Consult and guide construction activities to ensure projects are delivered in accordance with Paris Baguette design standards, specifications, approved scope, budget, and timeline., • Manage Paris Baguette preferred general contractors, millwork vendors, sign vendors, and other project partners, including the development of new vendor relationships as needed., • Develop and manage project scopes of work, budgets, cost estimates, delivery requirements, project schedules, and risk mitigation plans., • Review project progress regularly and identify potential delays, cost issues, construction risks, or other obstacles that may impact the opening., • Develop and implement action plans to address project delays and ensure timely completion., • Provide recommendations for prototype, design, construction, and development process improvements., • Provide construction and design guidance to franchisees and internal teams to ensure new cafés and redevelopments meet Paris Baguette standards., • Ensure all construction-related requirements are coordinated with franchisee markets and internal stakeholders., • Maintain strong communication with architects, contractors, vendors, franchisees, Operations, Development, and Support Center teams throughout the project lifecycle. New Café Opening & Franchisee Management • Establish and maintain credible, collaborative relationships with franchise owners and General Managers throughout the development and opening process., • Serve as a primary point of contact for assigned franchisees during new café openings and transfers, providing guidance and ensuring expectations are clearly communicated., • Lead franchisees through the café development and opening process, including applicable onboarding and orientation programs., • Coordinate the transition from construction completion to operational readiness and grand opening., • Ensure each café is set up and ready to operate in accordance with Paris Baguette standards, including merchandising, station setup, wall items, signage, and other opening requirements., • Support franchisees in identifying and resolving questions, concerns, and issues that may impact the development or opening of the café., • Provide support and direction to Teams assigned to new café openings., • Establish a post-opening support plan and coordinate follow-up to help ensure continued café success. Cross-Functional Opening Coordination • Coordinate with Marketing, Supply Chain, Purchasing, Training & Development, HR, Finance & Accounting, Information Technology, Real Estate, Legal, Field Operations, and other departments to ensure opening requirements are met., • Hold internal and external stakeholders accountable for assigned deliverables, follow-up, and ownership., • Maintain visibility into the complete opening timeline and identify interdependencies between construction, operational readiness, staffing, training, technology, supply chain, marketing, and other opening activities., • Support franchisees with vendor account setup, opening orders, smallwares, food, paper, office supplies, and other opening requirements as appropriate., • Support franchisees with manpower planning, staffing, scheduling, and operational readiness in partnership with the appropriate internal teams., • Coordinate with Marketing to support soft-opening and grand-opening plans., • Train and support franchisees on applicable systems and processes, including FranConnect and the Café Development Roadmap. Budget, Timeline & Risk Management • Track project and opening milestones against approved timelines and objectives., • Provide regular status updates regarding project progress, budget, risks, outstanding decisions, and potential delays., • Identify opportunities to improve project delivery, reduce unnecessary costs, and increase efficiency., • Escalate significant project, construction, budget, or opening risks to Development Leadership in a timely manner., • Ensure projects progress in accordance with approved business policies, programs, specifications, procedures, and development standards. Brand & Process Excellence • Ensure all new cafés, transfers, and applicable remodels reflect Paris Baguette design, brand, operational, and construction standards., • Stay current with relevant bakery, café, retail, franchise, construction, and development practices., • Provide feedback and recommendations regarding café development, construction, opening, and franchisee processes., • Identify opportunities to improve the Café Development Roadmap and overall new café opening experience., • Help identify, cascade, and implement global programs and regional development initiatives., • Serve as a Brand Ambassador with a strong understanding of and commitment to Paris Baguette's Mission, Vision, Brand Values, and Culture., • Perform other duties as assigned. WHAT YOU NEED TO HAVE • Bachelor's degree in Architecture, Construction, Business, Hospitality, Operations, or a related field preferred., • At least 5 years of progressive experience in construction project management, café/restaurant development, retail development, operations, or a related field., • Experience managing commercial construction and/or architectural projects in QSR, restaurant, retail, hospitality, or similarly fast-paced environments., • Experience managing multiple projects simultaneously across a geographically dispersed portfolio., • Experience with franchise development and/or supporting franchisees preferred., • Experience with high-volume, multi-unit café or restaurant openings strongly preferred., • Bakery/café construction and/or operational experience preferred., • Strong understanding of project budgets, construction schedules, permitting, design, vendors, and project risk management., • Strong business acumen, including an understanding of operations, production, P&L considerations, and the factors that contribute to successful café openings., • Exceptional organizational and communication skills with the ability to balance competing priorities and deliver results in a fast-paced, ever-changing, entrepreneurial environment., • Ability to establish credibility and effectively communicate with franchise owners, General Managers, contractors, architects, vendors, and internal leadership., • Strong project management skills with demonstrated ability to hold stakeholders accountable for deadlines and deliverables., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture., • Love of travel! Ability to commute to current Corporate and Franchise locations, as well as proposed openings as needed. SWEET BENEFITS • Competitive compensation, • Medical, Dental, Vision benefits, • 401(k) Retirement Plan, • Paid time off and paid Holidays, • High-Performance Culture, • Free Cake for your Birthday!

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  • Facilities Repair and Maintenance Technician
    Facilities Repair and Maintenance Technician
    hace 5 días
    $75000–$85000 anual
    Jornada completa
    Brooklyn, New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time Facilities Repair and Maintenance Technician to join our Store Development team! This is a great opportunity for an experienced individual to support over 40 Van Leeuwen locations. The ideal candidate is someone who is experienced in multi unit retail support, is organized, hands on and resourceful (and loves ice cream!). Our Facilities R+M Technician will report directly to the Director of Facilities. While we are based out of Brooklyn, NY, this role will cover the NY Metro area including New York, New Jersey, and Connecticut. This is a full time, field based position requiring the flexibility to work off hours including weekends depending on operational needs and scheduled maintenance. Job Responsibilities • Respond to facilities maintenance and repair requests across approximately 40 retail locations throughout New York, Connecticut, and New Jersey, • Travel between multiple locations while working in active retail and food-service environments, • Pick up, transport, and deliver tools, materials, equipment, furniture, and replacement parts between locations when required, • Complete routine repairs, preventative maintenance, minor installations, troubleshooting throughout our scoop shops, • Examples of in house repairs include but are not limited to: drywall patching and painting, caulking, minor tile repairs, door and hardware adjustments, toilet and faucet repairs, minor drain cleaning, light fixture replacement, shelving installation, minor trim repairs, ceiling tile replacement, filter replacements, equipment leveling and securing, • Resolve maintenance issues quickly and efficiently, communicate solutions and timing with team members, • Coordinate with outside vendors as needed for larger repair and maintenance projects, • Put together cost estimates and track spending against approved budgets, • Document completed work, materials used, photographs, and outstanding issues through the company's work-order or facilities management system, • Maintain an organized inventory of commonly used tools, materials, hardware, and replacement parts, • Complete preventive maintenance inspections and identify potential problems before they result in equipment failure or disruption to store operations, • Ensure our stores remain safe, functional, clean, and presentable for the operations team and guests, • Support store openings, renovations, refreshes, and special projects as needed Job Requirements • 5+ year of experience in general repairs, facilities maintenance, construction, or a related trade required, • Experience supporting mulit-unit retail or food-service locations strongly preferred.Working knowledge of basic plumbing, electrical, carpentry, drywall, painting, tile, hardware, and general building repairs, • Strong troubleshooting skills and ability to determine practical, cost-effective repair solutions, • Ability to work independently and manage a daily schedule across multiple locations, • Strong organizational and time-management skills, • Professional communication skills when interacting with store employees, managers, vendors, landlords, and customers, • Familiarity with Service Channel, Company Cam, Gchat and Google Sheets a plus, • Valid driver's license and clean driving record required, • Willingness to travel regularly between locations throughout New York, Connecticut, and New Jersey, • Ability to safely use hand tools, power tools, ladders, and maintenance equipment, • Ability to lift and carry approximately 50 pounds and perform physical work including bending, kneeling, climbing ladders, and working in tight spaces, • Must have flexibility to work off hours and/or weekends based on business and operational needs, • Must have own vehicle Compensation + Benefits $75,000 - 85,000 annual compensation depending on experience, paid weekly Eligible for annual 5% bonus • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Wellness Reimbursement Plan, • Flexible Time Off - No accrual required, • Paid Sick Time, • Paid one month sabbatical (eligible after 4 years of continued employment), • Yearly Performance Reviews, • Mileage and parking reimbursement Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $75,000---$85,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Construction Foreman
    Construction Foreman
    hace 12 días
    Jornada completa
    Sunset Park, Brooklyn

    SHL Builders | New York, NY | Full-time SHL Builders is a New York City-based general contractor specializing in high-end residential renovations. We are seeking an experienced Construction Foreman to oversee daily field operations and coordinate crews and subcontractors on our projects throughout Manhattan and Brooklyn. Responsibilities • Supervise daily construction activities and coordinate field personnel., • Assign tasks and monitor the progress and quality of work., • Coordinate subcontractors and ensure work is performed according to project schedules., • Review construction drawings and communicate project requirements to the team., • Identify and address field issues, delays, and coordination conflicts., • Maintain site safety, cleanliness, and organization., • Communicate progress and site updates to the Superintendent and Project Manager. Qualifications • Previous experience as a Construction Foreman or in a similar supervisory role., • Strong knowledge of residential construction methods and sequencing., • Ability to read and interpret construction drawings., • Experience coordinating multiple trades and managing field crews., • Strong organizational and communication skills., • High-end residential renovation experience is preferred., • Ability to communicate in Russian is strongly preferred, as Russian is commonly spoken among our jobsite teams. Position Details • Full-time, permanent position., • Projects throughout Manhattan and Brooklyn. We are looking for someone who takes ownership of their work, understands the importance of quality, and can keep a construction team organized and productive.

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  • Construction Project Manager
    Construction Project Manager
    hace 5 días
    $120000–$135000 anual
    Jornada completa
    Brooklyn, New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time Construction Project Manager to join our Store Development team! This is a great opportunity for an experienced individual to continue growing Van Leeuwen scoop shops across 12 national markets. The ideal candidate is someone who is experienced in multi unit retail expansion, takes ownership of projects and is solution oriented (and loves ice cream!). Our Construction Project Manager will report directly to the Vice President of Store Development. While we are based out of Brooklyn, NY, this role has the opportunity to be hybrid or remote. This role will travel at least 50% of the time. Job Responsibilities • Manage multiple scoop shop construction projects simultaneously across all markets, • Establish and strengthen relationships with internal cross functional departments as well as external consultants & vendors: Landlords, Expeditors, AOR's, Engineers, General Contractors, Equipment vendors, Signage fabricators, and other speciality vendors, • Proactively evaluate and improve construction strategies to support the development and build out of our brand's footprint, • Manage project schedules from lease signing thru close out, flagging any potential challenges or delays, • Review, evaluate, and uphold Landlord/Tenant work letters, Tenant Criteria, Construction Rules and Regulations and general lease exhibits, • Prepare project cost estimates and identity cost savings opportunities for budget approval and actively track actual project expenditures, • Lead contractor bidding, leveling, contract negotiation, bid award, percent completion, change order negotiation, payment applications, • Review architectural and engineering drawings and specifications and flag cost savings opportunities as well as ensure design compliance with lease obligations, permit requirements, and Van Leeuwen design standards, • Ensure all construction projects obtain necessary permits and variances in compliance with all state and local building/ zoning laws and codes, • Clearly communicate on a regular and timely basis, ensuring that all project participants are informed of project status, problems, and required actions, • Evaluate job site construction progress and quality of work completed, • Resolve construction conflicts in the field and maintain construction quality and progress, • Coordinate inspections and sign offs with GC and local municipalities to ensure a successful turnover, • Perform store turnover walk throughs with GC and Operations team, follow up on punch list completion, • Gather close out documents, manuals, warranties and lien wavers ensuring all Landlord and TI requirements are met and collected in a timely manner Job Requirements • At least 7 to 10 years of experience in a similar role supporting development and/or commercial construction projects approximately 500-2,500 sf, • At least 3 to 5 years in restaurant/ fast casual/ counter service construction, • Proven success in delivering projects on time and on budget, • Ability to interpret construction drawings and engineering specifications, • Strong understanding of construction methods, materials, and building systems, • Working knowledge of HVAC, electrical distribution, plumbing infrastructure, and fire protection systems, • Familiarity with local building codes include ADA requirements, • Very strong organizational and communication skills, • Capable of aligning priorities and managing multiple projects simultaneously, • Strong working knowledge of ProCore, Blue Beam Revu, Company Cam or similar applications, • Experience with G Suite (Google Drive, Gchat, Sheets Docs, etc.) is a plus, • Passion for brand standards, retail expansion & ice cream, • Available to travel up to 50% of the time Compensation + Benefits $120,000 to $135,000 annual compensation depending on experience, paid weekly Eligible for annual 10% bonus • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Wellness Reimbursement Plan, • Flexible Time Off - No accrual required, • Paid Sick Time, • Paid one month sabbatical (eligible after 4 years of continued employment), • Yearly Performance Reviews Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $120,000---$135,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Office Administrator
    Office Administrator
    hace 19 días
    Jornada completa
    Manhattan, New York

    NYC Cake Academy Administrative Assistant duties and responsibilities include providing administrative support to ensure efficient operation of the Academy Department. Supports Director of Operations and head of department and employees through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material. Familiar with a variety of the field's concepts, practices and procedures. Ability to effectively communicate via phone and email ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely manner. May direct and lead the work of others. Rely on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected. Typically reports to a head of department and/or Director of Operations. Responsibilities: Creating and printing flyers weekly Answer, direct phone calls Organize and schedule meetings and appointments Maintain contact lists Produce and distribute correspondence memos, letters, faxes and forms Assist in the preparation of regularly scheduled reports Develop and maintain a data system and website Add new classes to the calendar Add new classes and events online Email customers about upcoming classes Send class reminders with equipment needed and directions Add Events to the calendar Check that everything is set for events Take attendance for classes and check against registered list Maintain missed classes and makeup class lists Submit and reconcile expense reports Provide general support to visitors Provide information by answering questions and requests Generate reports Handle multiple projects Prepare and monitor invoices Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques Maintaining supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies Contribute to team effort by accomplishing related results as needed Carry out administrative duties such as filing, typing, copying, binding, scanning etc. Write letters and emails on behalf of other office staff Cover the reception desk when required Maintain computer and manual filing systems Handle sensitive information in a confidential manner Take accurate minutes of meetings Coordinate office procedures Reply to email, telephone or face to face enquiries Develop and update administrative systems to make them more efficient Resolve administrative problems Receive, sort and distribute the mail Answer telephone calls and pass them on Manage staff appointments Oversee and supervise the work of junior staff Maintain up-to-date employee holiday records Coordinate repairs to office equipment Greet and assist visitors to the office Photocopy and print out documents on behalf of other colleagues Requirements: Proven admin or assistant experience Knowledge of office management systems and procedures Excellent time management skills and ability to multi-task and prioritize work Attention to detail and problem solving skills Excellent written and verbal communication skills Strong organizational and planning skills Proficient in MS Office At least 5 years of experience in the field or in a related area High school diploma or equivalent; college degree preferred Graphic design and social media experience preferred Take attendance of all classes and events Collect waivers for kids classes Send email reminders for upcoming classes Send out surveys when class is complete Create Blog Posts Post on Google Administrative Assistant top skills & proficiencies: Reporting Skills Administrative Writing Skills Microsoft Office Skills Analysis Professionalism Problem Solving Supply Management Inventory Control Verbal Communication Office Administration Procedures Typing Skills Attention to Detail Accuracy Multitask Telephone Skills Teamwork Discretion and Judgment Patience Job Type: Part-time Pay: $18.00 - $22.00 per hour Work Location: In person

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  • Visitor Services Assistant
    Visitor Services Assistant
    hace 1 mes
    $20 por hora
    Jornada parcial
    Manhattan, New York

    About the Role: The primary goals of this position is to welcome visitors, sell daily admission, memberships, check-in guests, and aid visitors while they explore the Museum during Museum hours, special events, and programs after hours. Greeting visitors and monitoring timed entry into the ticketed exhibitions requires a welcoming presence and excellent communication skills. The ideal candidate can multitask with ease and possesses strong hospitality, organizational, and teamwork skills. The ability to maintain a positive attitude while working in a fast-paced, team-oriented environment is crucial. Knowledge of the Italian American Experience is preferred. Availability Thurs- Sat is required especially in the month of November, a minumum of 2 shifts a week. Tuesday and Wednesdays, especially weekday mornings, and a willingness to work holiday weekends is strongly preferred. Responsibilities • Greet all visitors with warmth and kindness while effectively communicating exhibition guidelines, ticketing policies, day-of events, and offer guidance., • Manage visitor traffic for the exhibition through strong organizational skills and effective communication with staff and visitors., • Check in guests and monitor timed entry into exhibitions and program spaces., • Sell daily Museum admission, event tickets, Memberships, and store items; process credit cards and ring up cash., • Demonstrate holistic knowledge of the Museum’s exhibitions, programming, Membership benefits, events, facilities, and operational changes (all staff members will be given time to become familiar with the Museum)., • Provide directions so visitors can navigate the building with ease., • Availability primarily on Thursday, Fridays and Saturdays, up to 18 hours a week., • Attend scheduled staff meetings., • Other tasks as assigned. Qualifications A successful candidate will meet many of these requirements, and have the desire and capacity to learn the rest on the job. • High school diploma or equivalent., • Experience cash handling and the ability to maintain an organized cash drawer., • Ability to learn nuanced ticketing policies and effectively communicate them to visitors., • Ability to provide excellent visitor experience in a fast paced environment., • Commitment to the Museum’s mission to provide customer service that is welcoming and inclusive to all., • Comfortability in leading groups of all ages., • Ability to work well within a team., • A positive attitude, • Ability to lift up to 25 lbs. and work on your feet., • Ability to implement Museum policies in a manner that is friendly but firm in order to maintain the safety of artifacts, artwork, and visitors. Preferred skills • Proficiency in language(s) other than English including but not limited to Italian, Spanish, Mandarin and Cantonese,, • Interest in Italian Culture and American History and/or related fields Museum overview: The new Italian American Museum (IAM) will serve as a cultural hub and community nexus for Italian Americans and the Little Italy neighborhood. Through permanent and temporary exhibits, robust educational and cultural programming, and collaborations with the community, the IAM will become the preeminent center for learning about and engaging with Italian culture/history as a platform for sharing Italian American voices and celebrating Italian American achievements. The Italian American Museum preserves, promotes, and celebrates the culture and history of Italian Americans, serving as a living record of their contributions to America and a bridge between the remarkable past and the evolving future of the community. By allowing Italian Americans to share their story in their own voice, the Museum will encourage a full appreciation of what it means to be Italian American. The IAM is committed to creating and cultivating a diverse community of talented, passionate people who are inspired to provide a premiere resource on Italian American culture and history. Our staff have the opportunity to grow their professional skills and work collaboratively with colleagues they admire and respect. To apply: Please send a copy of your resume and a letter of interest to the Museum’s Head of Education, Marie Palladino

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  • Administrative Assistant
    Administrative Assistant
    hace 2 meses
    Jornada completa
    East Flatbush, Brooklyn

    FLSA: Non-Exempt Benefits: Eligible Hours Per Week: 40/Full-time Met Council is America’s largest Jewish charity dedicated to serving the needy. We fight poverty through comprehensive social services and by treating each client with compassion, integrity, and respect. Our programs are staffed by experts who help over 350,000 clients each year and advocate on behalf of all needy New Yorkers. Our services include 100% affordable housing at 21 locations, family violence services, Holocaust survivor assistance, geriatric social work, crisis intervention and the largest free kosher food distribution program in the world. Our network of 101 food pantries, affordable housing sites, and affiliated JCCs provide services directly in neighborhoods across New York City. Position Summary: The Administrative Assistant will support the logistical and administrative needs of the Food Programs warehouse in Canarsie, Brooklyn. This role is based at our Brooklyn warehouse. This role is a great opportunity for someone who likes to make systems run effectively and collaborate with others for smooth warehouse and office operations. They will act as the primary receptionist for the warehouse, responsible for welcoming visitors, fielding inquiries, and answering and directing phone calls. The role supports facilities, operations, and program logistics, including supply management, visitor scheduling, and occasional event support. Principal Responsibilities: Perform office management tasks, such as scheduling vendors, repairs, and inspections, as well as ensuring team members have the supplies and information they need to accomplish their duties. Track and replenish office supplies, snacks, coffee station, and other inventory. Manage Receive incoming phone calls, forwarding them as appropriate and providing basic information when needed. Document processes related to administrative duties at the warehouse. Welcome and direct visitors, notifying the appropriate employee contact of arrivals. Participate in internal and external meetings as assigned. Receive, sort, and distribute mail, packages, and deliveries; process outgoing mail. Monitor common areas (breakroom, supply/mail room, etc.) and coordinate upkeep. Provide clerical support including filing, photocopying, scanning, and postage. Support the overall operations of the warehouse, food pantry, and on-site offices by following Standard Operating Procedures and suggesting new procedures as needs arise. Additional responsibilities as required. Competencies: Professional, approachable, and customer-service oriented Excellent organizational skills Ability to prioritize, multitask, and adapt in a fast-paced environment Ability to problem-solve and implement creative solutions as needed Ability to work independently as well as in a team Comfort using online technologies and database systems daily, or willingness to learn Solid verbal and written communication skills Dependability and follow-through on tasks and requests Comfort working in a warehouse office environment Skill and Education: Associate’s degree or equivalent work experience (required). 2+ years work experience in administrative, office, or warehouse/facilities work strongly preferred. Excellent communication skills are necessary; must be fluent in English (both written and oral). Additional language skills a plus. Experience with Microsoft Office suite (E.g. Word, Excel, Outlook, Teams) Compensation: $48,000 - $52,000 per year. Benefits: Major medical, dental, and vision insurance; pre-tax commuter benefits; FSA; 403(b); plus holidays.

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