66 Best focus Jobs in Elmira, New York (October 2025)

Catholic Charities of the Diocese of Rochester

Residential Case Manager - Miller Manor

5 days ago

Elmira

Job DescriptionDescription: We are Hiring! Job Posting: Residential Case Manager at Miller Manor Location: 408 Powell Street, Elmira NY Employment Type: Full-Time 37.5 Hours a week Salary: General Description Under the supervision of the Senior Housing Supervisor (SHS) the Miller Manor Residential Case Manager’s core function is the coordination of care and community support services as needed for tenants residing at Miller Manor in an effort to maintain self-sufficiency. Facilitate and submit all PMCS required information, including but not limited to HUD tenant rental calculations and HUD rental recertifications, possessing a general knowledge of building maintenance and repairs and ensuring the completion, oversight, and maintenance of records for auditing purposes. Essential Duties and Responsibilities • Meets regularly with the SHS to review file documentation. Responsible for file documentation in accordance with funding regulations, agency policy, procedure, or business practice., • Completes funding reports as required by HUD, PMCS and NYSSHP., • Participates in agency orientation of program operations, policy, procedure, goals, and objectives., • Facilitates the integration of the resident into the community, using community-based services whenever possible., • Facilitates a bi-annual tenant meeting that includes an agenda with follow-up minutes that will be available on site for review., • Maintains accurate case file records and reports as required by funding source., • Provides case management support services to residents residing in the facility, as well as additional housing programs as assigned., • Develops and implement individual service plans and service plan reviews., • Documents all assessments, hospitalizations, discharge planning, progress notes, communication, and self-advocacy skills; facilitate community integration, advocate and complete referrals to community-based service providers as needed., • Assists in accessing and maintaining entitlements/benefits; provide guidance and advocacy to residents in meeting the obligations of tenancy., • Submits resident files to the SHS within 28-days of an admission for a complete file audit and review, ensuring compliance with program regulations, policy, procedure, and business practice., • Responsible for the renewal of file documents with expiration dates that include Release of Information (ROI) and/or consents to Release Information,, • Processes HUD rent recertifications, Tenant Rent Calculation Worksheets, Tenant 50059 certifications, income verification, and provide information to PMCS. Manages the resolution of TRACS error messages and coordinate with PMCS., • Ensures resident fees related to rent are paid in a timely manner and in accordance with agency policy, procedure, and business practice. Assist as appropriate with delinquency issues., • Assists residents, as needed, in complying with treatment/service providers, ensuring that there is no lapse in services/funding., • Acts as an advocate/mediator for residents experiencing difficulties with landlord/tenant disputes or other issues that may require referrals for assistance., • Acts as a resource and assist residents transitioning from the program to a more/less restrictive level of care, ensuring a continuity of care with providers and funding streams., • Ensure the residents rights and confidentiality are protected., • Conducts routine housing inspections and provide assistance as needed and will make referrals to community home-health for residents requiring long-term assistance. Document and communicate concerns with the SHS and continue to work with the resident to maintain their unit. Intervention should be timely., • Attends staff meetings, treatment team/provider meetings, and staff development/training seminars in accordance with agency policy, procedure, and business practice., • Provides property management of the facility and ensure that the building and grounds are properly maintained., • Conducts monthly inspections of the physical complex, and will submit and monitor all work orders to the Property Mgt. Dept., • Conducts and schedule routine property maintenance requests addressing interior and exterior property maintenance to include but not be limited to the following: snow removal, shoveling, mowing, lawn and landscape maintenance, painting, cleaning, and any necessary repairs to the building., • Performs light household duties that include replacing light bulbs, vacuuming common area and cleaning community bathroom., • Provides staff support, temporary coverage, and assistance as needed in the other Gateways Housing Programs., • Assists in providing other staff with medication management training, as needed., • Monitors representative payee client accounts for residents of the facility in addition to other assigned cases, ensuring the timely payment of rent and utility expenses., • Ensures all resident rental payments are made on a timely basis., • Participates in Miller Manor Board meetings. Requirements: Qualifications: · Bachelor’s degree is preferred to Human Services/Criminal Justice focus preferred. · Associate’s degree relevant to Human Services/Criminal Justice focus required. · Two years’ experience in providing services to homeless, or another vulnerable population. · Relevant combination of education and experience will be considered Preferred Skills: • Ability to work a flexible schedule as needed, • Possess excellent verbal and written communication skills., • Eager to assist clients in a nonjudgmental, empathetic, and compassionate manner., • Ability to multi-task and prioritize duties., • Demonstrate ethical business practices, in conformance with all state and federal laws and regulations. • Possess excellent verbal and written communication skills., • Ability to multi-task and prioritize duties., • Willingness to foster agency, department and program wide cooperation and team work through use of positive/constructive communication techniques., • Ability to maintain absolute confidentiality in regards to all records reviewed including consumer records, employee records and billing records., • Proficiency and experience with PC’s and Microsoft applications., • Ability to analyze and interpret data and to handle problem resolution., • Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier., • Continuous use of a reliable, registered and insured vehicle., • Demonstrate commitment to Agency Mission Statement. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development Interested candidates are invited to apply on the Catholic Charities of Chemung/Schuyler website at Join us and help make a positive impact in our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agencies and our people. EOE/AA Disability/Vet

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