Front of house manager jobs in Holbrook, New YorkCreate job alerts

Job Description Core Responsibilities: • Service guests by taking drink and food orders, delivering food and beverage items to guest’s tables and pre-bussing tables in a timely fashion., • Use suggestive selling; always serve bar beverages responsibly, and within legal guidelines., • Keep guests’ dining tables well maintained at all times; check back, refills, pre-bus etc., • Perform all side work duties, which may include opening, on-going, and closing duties., • Assists and works in concierge lounge or other F &B outlets as needed., • Answer questions on menu selections., • Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability., • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen., • Check in with guests to ensure satisfaction with each food course and/or beverages., • Pick-up trays and clean tables as needed to ensure a clean dining area. Maintain cleanliness of work areas, china, glass, etc., throughout the day., • Complete all duties in a timely, expeditious and professional manner., • Communicate with supervisor and team members regarding shift activities, problems, and product concerns., • Remain updated on current gaming facility and department promotions., • Maintain sanitation, safety, security, and personnel policy standards at all times, • Follow security and surveillance protocol when necessary., • Perform additional duties as assigned by supervisor or manager., • Must be able to follow instructions and procedures., • Must be able to respond in a positive manner to supervisory directions/guidance and be able to accept constructive criticisms in order to grow and learn new, updated in information., • Must be a team player. Participate in crossed training for other positions in front/ back of the house as directed by supervisor or management., • Required to attend on-going training sessions and staff meeting., • Know liquor law service to anyone under age 21 or to anyone who is intoxicated., • Must Role Model Company guest service program., • Other duties as assigned. Qualifications/Requirements: • High School diploma or equivalent preferred., • Cash handling experience., • New York State TIPS certified is a plus., • Must be able to obtain a New York State Gaming License. Other: • Able to lift and carry up to thirty pounds occasionally., • Good guest service and verbal skills., • Weekends, Holidays and swing shift work may be required., • Stand, sit, or walk for an extended period of time or for an entire work shift., • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps., • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Job Description Summary At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Team Members to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: Competitive pay to recognize your impact Medical, dental, and vision insurance to keep you healthy and thriving Commuter benefits to make life easier Employee discounts and free NAYA meals — because we believe in enjoying what we serve Growth opportunities at every level — we invest in developing leaders from within More on the way! At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll Impact The Team Member plays a key role in NAYA's restaurant operations, trained to work across all stations, from front-of-house service to back-of-house preparation. Team Members provide outstanding customer service while ensuring store standards of cleanliness, organization, and quality. Responsibilities include preparing food, working on the service line, cooking on the grill, and setting up and stocking stations. Team Members collaborate with the team to prepare menu items and maintain a smooth, efficient service experience. What You’ll Do Food Preparation & Production Prepare daily production items in cooperation with kitchen staff. Ensure food products are prepped correctly, following recipes and Naya’s standards. Follow recipes and portion control standards to maintain consistency and quality. Wash dishes and tools used during food prep. Minimize waste and assist with inventory counts. Kitchen Organization & Maintenance Receive, disinfect, store, and organize deliveries following FIFO and best storage practices. Maintain proper storage temperatures and rotation procedures per DOH regulations. Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule. Keep floors in work areas clean, dry, and free of debris. Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils. Customer Service Provide timely and courteous service to guests in alignment with Naya’s policies and procedures. Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements. Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction. Ring orders into the POS system accurately and collect payments. Assist customers with making change, as applicable. Follow cash handling procedures, turning in accurate amounts daily. Front-of-House & Station Management Maintain a clean, stocked, and organized workstation at the start of each shift. Stock cashier stations with necessary items, including paper goods and ice water. Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread. Turn on displays and play music as part of daily setup. Follow the proper cash handling procedures and rings up items correctly Complete all side work and cleaning tasks to Naya’s standards, including setting up sanitizing pails. Teamwork & Communication Support and assist team members as needed. Communicate issues and ideas to the Chef or Director of Operations. Participate in training and development of new employees to uphold Naya’s service standards. Compliance & Professionalism Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming. Attend company meetings and training sessions as required. Exhibit a friendly, positive, and helpful attitude at all times. Carry out additional duties as assigned by management. Who You Are 1+ year experience as a restaurant team member at similar caliber concept The ability to lift at least 50 pounds on a regular basis. The ability to bend, stoop, stand and perform extensive walking for 8 to 10 hours a day. Excellent communicator in written and verbal formats. Communicates information effectively and efficiently. Completed the Train the Trainer course. Maintain a friendly, helpful and positive attitude always. Polished personal presentation; grooming meets Naya standards, as outlined by Employee Handbook The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant. Ability to perform essential job functions under pressure, maintain professionalism when working under stress. Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business. Attends mandatory meetings. Adherence to company, state, and county sanitation standards. Strict adherence to posted schedule and clock in/out at times. Perform all other related and compatible duties as assigned by the Management Team. We use eVerify to confirm U.S. Employment eligibility.

Core Responsibilities: • Service guests by taking drink and food orders, delivering food and beverage items to guest's tables and pre-bussing tables in a timely fashion., • Use suggestive selling; always serve bar beverages responsibly, and within legal guidelines., • Keep guests' dining tables well maintained at all times; check back, refills, pre-bus etc., • Perform all side work duties, which may include opening, on-going, and closing duties., • Assists and works in concierge lounge or other F &B outlets as needed., • Answer questions on menu selections., • Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability., • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen., • Check in with guests to ensure satisfaction with each food course and/or beverages., • Pick-up trays and clean tables as needed to ensure a clean dining area. Maintain cleanliness of work areas, china, glass, etc., throughout the day., • Complete all duties in a timely, expeditious and professional manner., • Communicate with supervisor and team members regarding shift activities, problems, and product concerns., • Remain updated on current gaming facility and department promotions., • Maintain sanitation, safety, security, and personnel policy standards at all times., • Follow security and surveillance protocol when necessary., • Perform additional duties as assigned by supervisor or manager., • Must be able to follow instructions and procedures., • Must be able to respond in a positive manner to supervisory directions/guidance and be able to accept constructive criticisms in order to grow and learn new, updated information., • Must be a team player. Participate in crossed training for other positions in front/ back of the house as directed by supervisor or management., • Required to attend on-going training sessions and staff meeting., • Know liquor law service to anyone under age 21 or to anyone who is intoxicated., • Must Role Model Company guest service program., • Other duties as assigned. Qualifications/Requirements: • High School diploma or equivalent preferred., • Cash handling experience., • New York State TIPS certified is a plus., • Must be able to obtain a New York State Gaming License. Other: • Able to lift and carry up to thirty pounds occasionally., • Good guest service and verbal skills., • Weekends, Holidays and swing shift work may be required., • Stand, sit, or walk for an extended period of time or for an entire work shift., • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps., • Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. Potential career paths include: Front Desk Supervisor Front Desk Manager Front Office Manager - Operations Manager-Assistant General Manager General Manager Area Vice President of Operations. Key duties and responsibilities include: • Resolve guest complaints, ensuring guest satisfaction., • Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day., • Maintain positive guest relations at all times., • Resolve guest complaints, ensuring guest satisfaction., • Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities., • Obtain assigned bank and ensure accuracy of contracted monies., • Keep bank secure at all times., • Answer department telephone within 3 rings, using correct greeting and telephone etiquette., • Process all guest check-ins., • Verify registration card information with the guest., • Obtain back-up information for guest credit/payment method and input into system; collect cash when designated., • Direct Bell Person to escort guest and transport their luggage to the room., • Handle overbooked or walked in guests., • Accept and record wake-up call requests., • Monitor, send and distribute guest faxes., • Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)., • Resolve discrepancies on the room status report with Housekeeping., • Match the bucket check to in-house guest ledger report; report discrepancies to Manager., • Process all check-outs., • Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges. Education and experience required: • High School Graduate or General Education Degree (GED)., • One year previous experience in a similar position in a hotel., • Basic computer skills required. Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

Job Description Overview Join the Ramen Craze! The Restaurant Manager is responsible for overseeing front- and back-of-house operations, ensuring guest satisfaction, maximizing profitability, and maintaining compliance with company policies and food safety standards. This leader sets the tone for culture, accountability, and operational execution. About JINYA Ramen Bar JINYA Ramen Bar is a contemporary Japanese dining experience known for slow-simmered ramen broths, authentic flavors, and a vibrant guest atmosphere. We are committed to operational excellence, culinary integrity, and delivering exceptional hospitality at every touchpoint. We are seeking results-driven Restaurant Managers and Assistant General Managers to lead daily operations, develop high-performing teams, and drive financial performance while maintaining the brand’s service and quality standards. Growing with 2 more locations opening soon! Growth means Opportunity to Excel your Career! Responsibilities Operations Management Oversee daily restaurant operations to ensure efficiency and consistency Maintain JINYA brand standards in food quality, presentation, and guest service Monitor service flow and resolve operational challenges in real time Ensure compliance with health, safety, and sanitation regulations Financial Performance Manage P&L performance, labor costs, and controllable expenses Analyze sales reports and identify opportunities to increase revenue Implement cost control measures and inventory management systems Drive local store marketing initiatives and community engagement Team Leadership & Development Recruit, hire, train, and develop team members Coach supervisors and shift leaders to improve performance Create schedules that optimize labor efficiency and service quality Foster a positive, high-accountability team culture Guest Experience Ensure consistent delivery of exceptional hospitality Address and resolve guest concerns professionally and promptly Build repeat business through strong guest engagement Qualifications • 1-3 years restaurant management experience in specific roles., • Experience in full-service dining preferred., • Strong interpersonal skills., • Team building skills., • Ability to use discretion in providing direction to others., • Ability to develop and maintain effective working relationships., • Ability to lead a team and communicate efficiently., • Must thrive in a fast-paced work environment., • Must have a strong work ethic and accountability., • Exceptional time management and organization skills., • Ability to provide exceptional guest service that exceeds expectations., • Ability to work evenings, weekends, and holidays., • Able to travel out of state for concept training (New Jersey with 2 weeks in Calfornia) We offer comprehensive benefits designed to support your success and well-being: Competitive base pay (based on position & experience) Quarterly bonus opportunities Medical, dental, and vision insurance Life insurance and disability coverage Domestic partner benefits Flexible spending accounts (health & dependent care) 401(k) with company match Paid time off Dining discounts Most locations are closed on Thanksgiving and Christmas WOW a Friend Foundation – Support When It Matters Most: Financial assistance for eligible team members experiencing unexpected hardships

Job DescriptionPosition ManagerLocation: Islandia, NY Job SummaryWe are seeking an energetic and experienced Position Manager to oversee daily operations within a high-volume restaurant and entertainment environment. This hands-on leadership role is responsible for ensuring exceptional guest experiences, leading team members, maintaining operational standards, and driving sales and profitability. The ideal candidate thrives in a fast-paced setting, leads by example, and is passionate about delivering outstanding hospitality. Key Responsibilities • Lead daily front-of-house and back-of-house operations to ensure exceptional guest service, food quality, and operational efficiency., • Supervise, coach, and develop hourly team members and shift leaders while fostering a positive and accountable work environment., • Monitor labor, sales, and operating costs to maximize profitability and achieve business goals., • Ensure compliance with food safety, sanitation, health department, and company operating standards., • Resolve guest concerns promptly and professionally to create memorable experiences and build guest loyalty., • Assist with scheduling, staffing, hiring, onboarding, and ongoing employee training., • Perform opening, closing, cash handling, inventory management, and operational audits., • Support promotional events, large group functions, and high-volume service periods while maintaining smooth operations., • Partner with senior leadership to execute company initiatives and improve overall restaurant performance.Qualifications, • 2+ years of restaurant, hospitality, or entertainment venue management experience., • Experience leading teams in a high-volume, guest-focused environment., • Strong leadership, communication, coaching, and problem-solving skills., • Knowledge of restaurant operations, labor management, inventory control, and financial performance., • Ability to work flexible hours, including evenings, weekends, and holidays., • ServSafe Certification or the ability to obtain certification is preferred.Benefits, • Competitive salary, • Performance-based bonus opportunities, • Medical, dental, and vision insurance, • Paid time off, • Employee discounts, • Leadership development and advancement opportunities, • Comprehensive training programIf you're a motivated hospitality leader who enjoys creating memorable guest experiences while developing high-performing teams, we'd love to hear from you.

The Restaurant Manager is responsible for overseeing front- and back-of-house operations, ensuring guest satisfaction, maximizing profitability, and maintaining compliance with company policies and food safety standards.This leader sets the tone for culture, accountability, and operational execution

Guest Experience Manager Front of House Manager. Execution of Housekeeping Systems- DOP's posted weekly, follow up on execution and completion, cleanliness score on guest feedback system, QA audits, and Board of Health audits, monitor Ecolab services, maintain appropriate levels of cleaning supplie